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3325 Construction courses

Welding

4.5(3)

By Studyhub UK

Embark on a comprehensive journey into the world of welding with this course. Delve into welding basics, including introduction, understanding metals, various welding methods, preparing metals, and working with steel, stainless steel, and other metals. Explore welding tutorials covering MIG, TIG, and Arc welding techniques. Address welding hazards and safety, including risks related to fumes, gases, hearing loss, vibration, and protective measures to ensure safety during welding processes. Learning Outcomes: Gain a foundational understanding of welding and its importance in various industries. Familiarize yourself with different types of metals and their characteristics for welding. Explore and compare different welding methods to determine suitable applications. Develop knowledge about various welding metals and their unique properties. Learn techniques for preparing steel, stainless steel, and other metals for welding. Acquire skills for MIG, TIG, and Arc welding through step-by-step tutorials. Understand welding-related hazards and their potential health effects. Implement safety measures to protect against welding-related risks. Why buy this Welding?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Welding you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Welding course is ideal for Individuals interested in learning the basics of welding for personal projects or exploration. Aspiring welders looking to gain fundamental knowledge before pursuing professional training. Tradespeople and technicians in related fields seeking to expand their skillset. Hobbyists and DIY enthusiasts aiming to explore welding for creative projects. Prerequisites This Welding was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Entry-Level Welder: £20,000 - £30,000 Welding Technician: £25,000 - £35,000 Certified Welder: £30,000 - £45,000 Welding Inspector: £35,000 - £50,000 Welding Engineer: £40,000 - £60,000. Course Curriculum *Welding Basics* Module 1: Introduction to Welding Introduction to Welding 00:11:00 Module 2: Getting Familiar with Metals Getting Familiar with Metals 00:09:00 Module 3: Exploring Welding Methods Exploring Welding Methods 00:14:00 Module 4: Knowing the Welding Metals Knowing the Welding Metals 00:13:00 Module 5: Preparing Steel for Welding Preparing Steel for Welding 00:12:00 Module 6: Working with Stainless Steel Working with Stainless Steel 00:09:00 Module 7: Working with Aluminium and Other Metals Working with Aluminium and Other Metals 00:10:00 *Welding Tutorials* Module 8: MIG Welding Tutorial MIG Welding Tutorial 00:57:00 Module 9: TIG Welding Tutorial TIG Welding Tutorial 00:47:00 Module 10: Arc Welding Tutorial Arc Welding Tutorial 01:21:00 *Welding Hazards and Safety* Module 11: Illness Caused by Welding Fume and Gases Illness Caused by Welding Fume and Gases 00:08:00 Module 12: Welding Fume - Reducing the Risk Welding Fume - Reducing the Risk 00:22:00 Module 13: Hearing Loss and Vibration White Finger Hearing Loss and Vibration White Finger 00:12:00 Module 14: Other Safety Issues Other Safety Issues 00:26:00 Module 15: Protection during Welding Protection during Welding 00:40:00 Module 16: Safety in Gas Welding Safety in Gas Welding 00:33:00 Mock Exam Mock Exam - Welding 00:20:00 Final Exam Final Exam - Welding 00:20:00

Welding
Delivered Online On Demand7 hours 24 minutes
£10.99

Bricklaying

4.5(3)

By Studyhub UK

Overview Learn about Bricklaying from industry experts and boost your professional skill. This Bricklaying course will enhance your skill and make you ready for the job market. You'll get expert opinions about the best practices and problems of Bricklaying. You'll also gain the skills of Bricklaying to excel in your job and tips to master professional skills in no time.  You'll be connected with the community of Bricklaying professionals and gain first-hand experience of Bricklaying problem-solving. The Bricklaying is self-paced. You can complete your course and submit the written assignment in your suitable schedule. After completing the Bricklaying, you'll be provided with a CPD accredited certificate which will boost your CV and help you get your dream job.  This Bricklaying will provide you with the latest information and updates of Bricklaying. It will keep you one step ahead of others and increase your chances of growth. Why buy this Bricklaying? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Bricklaying there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Bricklaying does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Bricklaying was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Bricklaying is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 1: Introduction to Bricklaying Introduction to Bricklaying 00:13:00 Module 2: Tools of Bricklaying Tools of Bricklaying 00:26:00 Module 3: Bonding of Bricklaying Bonding of Bricklaying 00:19:00 Module 4: Basic Techniques of Bricklaying Basic Techniques of Bricklaying 00:15:00 Module 5: Constructing Walls Constructing Walls 00:16:00 Module 6: Basic Joint Finishes Basic Joint Finishes 00:14:00 Module 7: Building Curved Arches Building Curved Arches 00:15:00 Module 8: Building Curved Brickwork and Defects and Maintenance of Bricklaying Building Curved Brickwork and Defects and Maintenance of Bricklaying 00:18:00 Assignment Assignment - Bricklaying 00:00:00

Bricklaying
Delivered Online On Demand2 hours 16 minutes
£10.99

Social Housing Management

By IOMH - Institute of Mental Health

Overview Join our Social Housing Management course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Social Housing Management course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Social Housing Management course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You Will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Social Housing Management. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Social Housing Management course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This Social Housing Management is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Social Housing Management course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Social Housing Management Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 01: Introduction to Social Housing Module 01: Introduction to Social Housing 00:15:00 Module 02: Tenant Selection and Tenant Management Module 02: Tenant Selection and Tenant Management 00:28:00 Module 03: Managing Rental Income and Arrears Module 03: Managing Rental Income and Arrears 00:24:00 Module 04: Maintenance, Safety, and Security of Social Housing Module 04: Maintenance, Safety, and Security of Social Housing 00:32:00 Module 05: Resident Involvement in Social Housing Module 05: Resident Involvement in Social Housing 00:31:00 Module 06: Dealing with Anti-Social Behaviours Module 06: Dealing with Anti-Social Behaviours 00:39:00 Module 07: Career Prospects of Social Housing Manager Module 07: Career Prospects of Social Housing Manager 00:25:00

Social Housing Management
Delivered Online On Demand3 hours 14 minutes
£15

Warehouse Safety Training

4.3(43)

By John Academy

Course overview To keep your inventory safe and in its best quality, maintaining warehouse environment sound and ensuring its safety is essential. Learn how you can ensure the safety of your warehouse and manage the warehouse properly from this Warehouse Safety Training course. This Warehouse Safety Training course will enhance your management and safety skills and boost Your productivity. This comprehensive course will help you understand warehouse safety procedures step by step with its easily understandable and bite-sized lessons. You will learn about health and safety management, warehouse hazards and manual and mechanical handling processes. This course will provide you with the skills you need to maintain the safety of your site and your workers. Learning outcomes Learn about the importance of warehouse and its role Get a clear understanding of warehouse safety Familiarise with various health and safety management procedures Understand the importance of warehouse safety and maintenance Learn about general warehouse hazards and their impact Be able to handle manual and mechanical instruments safely Ensure the safety of your staff while working in a warehouse Who Is This Course For? Anyone interested in learning Calculus most efficiently can take this Warehouse Safety Training course. The skills gained from this training will provide excellent opportunities for career advancement.  Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognised accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The Warehouse Safety Training course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Warehouse Maintenance Officers Warehouse Operatives Managers Operation Supervisors Loaders Module 01: The Role of Warehouse The Role of Warehouse 00:17:00 Module 02: Introduction to Warehouse Safety Introduction to Warehouse Safety 00:19:00 Module 03: Health and Safety Management in Warehouses Health and Safety Management in Warehouses 00:29:00 Module 04: General Warehouse Hazards General Warehouse Hazards 00:28:00 Module 05: Manual and Mechanical Handling Manual and Mechanical Handling 00:36:00 Module 06: Site Safety Site Safety 00:23:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Warehouse Safety Training
Delivered Online On Demand2 hours 32 minutes
£11.99

Site Management

4.5(3)

By Studyhub UK

Discover the intricacies of effective site management in the construction industry with this comprehensive course. Delve into topics ranging from project life cycle and preliminary site investigation to construction site layout planning, equipment management, quality assurance, and legal aspects of contracting. Learn how to ensure safety, maintain high-quality standards, manage resources, and facilitate clear communication throughout construction projects. Learning Outcomes: Understand the project life cycle and factors contributing to success. Learn site organization and preliminary investigation techniques. Master construction site layout planning and temporary facilities management. Gain insights into equipment planning, management, and stock control. Implement quality assurance measures and customer care practices. Grasp legal aspects and contract management in construction. Explore human resources management and effective communication. Comprehend health and safety regulations in construction site management. Why buy this Site Management?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Site Management you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Site Management course is ideal for Construction project managers and supervisors. Civil engineers and site engineers seeking management skills. Construction professionals aiming to enhance their project knowledge. Individuals interested in entering the construction industry as managers. Prerequisites This Site Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Construction Project Manager - Average Earnings: £40,000 - £70,000 per year. Site Manager - Average Earnings: £35,000 - £55,000 per year. Construction Superintendent - Average Earnings: £40,000 - £60,000 per year. Construction Operations Manager - Average Earnings: £45,000 - £70,000 per year. Facilities Manager - Average Earnings: £35,000 - £55,000 per year. Course Curriculum Site Management Introduction to Construction Management 00:15:00 Project Life Cycle and Success 00:24:00 Preliminary Site Investigation & Site Organisation 00:21:00 Construction Site Layout Planning and Temporary Facilities Management 00:18:00 Site Management 00:15:00 Planning & Management of Equipment 00:28:00 Construction Materials Management 00:18:00 Stock Control 00:18:00 Quality Assurance and Customer Care 00:17:00 Legal Aspects of Contracting 00:15:00 Human Resources Management 00:18:00 Risk and Value Management 00:17:00 Communications, Information and Documentation of Construction 00:20:00 Health and Safety in Construction Management 00:22:00 Mock Exam Mock Exam - Site Management 00:20:00 Final Exam Final Exam - Site Management 00:20:00

Site Management
Delivered Online On Demand5 hours 6 minutes
£10.99

Loading Dock Safety Mastery Training

4.5(3)

By Studyhub UK

Dive into the realm of workplace safety with our 'Loading Dock Safety Mastery Training' course. Picture a scenario where every movement and action at the loading dock is a testament to safety and efficiency - this is the objective our training aims to achieve. Beginning with an initial overview of essential safety measures at the loading docks, the course steadily progresses into detailed exploration of machinery and equipment handling. Each session is meticulously structured to guide participants from fundamental safety practices to advanced precautions, transforming them into advocates for a safe working environment. Progress through the curriculum to uncover the nuances of safe loading and unloading practices, a critical aspect of dock operations. Address common workplace hazards such as slips, trips, and falls with authoritative strategies, and delve into the vital topic of ensuring safety for both pedestrians and vehicles in the dock area. The training goes beyond practical skills, enlightening you on the management of hazardous substances and the crucial elements of the Control of Substances Hazardous to Health (COSHH) regulations. Concluding with a module on health and safety policies, this training equips you with the acumen to foster and sustain a safe, productive loading dock operation. Learning Outcomes Master fundamental safety protocols specific to loading docks. Acquire proficiency in the operation of dock-related machinery and tools. Implement effective techniques for safe cargo handling. Address and manage workplace risks, particularly slips, trips, and falls. Expertise in hazardous materials management and compliance with safety regulations. Why choose this Loading Dock Safety Mastery Training? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Loading Dock Safety Mastery Training for? Employees in logistics and warehouse settings focusing on safety. Supervisors managing freight and cargo operations. Safety officers in distribution and transport sectors. Professionals seeking roles in warehouse operations management. Staff responsible for hazardous substances management. Career path Logistics Manager: £26,000 - £46,000 Safety Compliance Officer: £23,000 - £41,000 Operations Coordinator (Logistics): £21,000 - £36,000 Cargo Supervisor: £25,000 - £42,000 Loading Dock Foreman: £24,000 - £39,000 Chemical Handler: £22,000 - £35,000 Prerequisites This Loading Dock Safety Mastery Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Loading Dock Safety Mastery Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Loading Dock Safety Introduction to Loading Dock Safety 00:05:00 Module 02: Dock Equipment and Machinery Dock Equipment and Machinery 00:05:00 Module 03: Loading and Unloading Procedures Loading and Unloading Procedures 00:06:00 Module 04: Slips, Trips, and Falls Slips, Trips, and Falls 00:08:00 Module 05: Pedestrian and Vehicle Safety Pedestrian and Vehicle Safety 00:06:00 Module 06: Hazardous Materials Handling Hazardous Materials Handling 00:07:00 Module 07: Control of Substances Hazardous to Health - COSHH Control of Substances Hazardous to Health - COSHH 00:09:00 Module 08: Health and Safety Policies Health and Safety Policies 00:06:00

Loading Dock Safety Mastery Training
Delivered Online On Demand52 minutes
£10.99

Archaeology & Surveying

5.0(2)

By Institute of Beauty & Makeup

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Archaeology & Surveying
Delivered Online On Demand1 hour
£12

Carpentry Training Course - CPD Certified

By Wise Campus

Are you trying to improve on your current carpentry abilities? Explore our well designed carpentry course! Our comprehensive carpentry course provides a brief introduction to carpentry, concrete work and all updated techniques. Throughout the carpentry course, you can learn about the wood materials and joinery. Moreover, construction maths and measurement are all modules included in this carpentry course. You get the opportunity to learn related regulations and codes from the carpentry course. Sustainability and proper carpentry procedure are part of this carpentry course. Set out on your woodworking adventure with our carpentry course! Main Course: Carpentry Course Carpentry: Carpentry Course The core safety practices, such as tool identification and proper usage, are covered in the Carpentry: Carpentry Course. Additionally, this Carpentry: Carpentry Course teaches you how to measure, select, cut, and shape items linked to carpentry. Moreover, this Carpentry: Carpentry Course covers the joining and finishing of wood. The carpentry course will also enable participants to create a variety of structures and furnishings with competence. After completing this Carpentry: Carpentry Course, students will have faith in their capacity for accuracy, problem-solving, and workmanship. Who is this course for? Carpentry: Carpentry Course The carpentry course is the best course to do if you're fascinated by carpentry. Requirements Carpentry: Carpentry Course To enrol in this Carpentry: Carpentry Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Carpentry: Carpentry Course. Be energetic and self-motivated to complete our Carpentry: Carpentry Course. Basic computer Skill is required to complete our Carpentry: Carpentry Course. If you want to enrol in our Carpentry: Carpentry Course, you must be at least 15 years old. Career path Carpentry: Carpentry Course Our demanding carpentry course gives you the highly sought-after abilities that pave the way for professional advancement and open doors.

Carpentry Training Course - CPD Certified
Delivered Online On Demand1 hour
£12

Functional Skills Maths Level 2 & Functional Skills English Level 2 Course

5.0(2)

By Training Express

[Updated 2024] Biggest Sale Offer: Get 2 Premium Courses with 2 PDF certificates worth £20 as a gift Take your Maths and English skills to the next level with Functional Skills! Gain the essential skills in English and maths that truly matter—without the jargon or fluff. Our Functional Skills Maths Level 2 and Functional Skills English Level 2 Course is designed to help you build confidence and capability in everyday communication and numerical understanding. Whether you're aiming to meet job requirements, apply for higher education, or simply sharpen your knowledge, this course offers a clear and structured route to achieve your goals. Delivered entirely online, this dual course allows you to study at your own pace, on your own schedule, and from the comfort of your home. With accessible learning materials and expert guidance, you’ll be well-prepared for the official Level 2 assessments. It's all about gaining the knowledge that makes a difference—on paper and in life. Course 01: Functional Skills Maths Level 2 This course should help students to achieve confidence and fluency in, as well as a good attitude toward, mathematical tools and techniques, and to develop behaviours such as persistence and logical reasoning. Course 02: Functional Skills English Level 2 This course covers topics like parts of speech, articles, parts, and kinds of sentences, simple, complex and compound sentences, voice, tense, modifiers and many more. In the final modules, you will be aware of capital letter rules, use of punctuation marks, punctuation in numbers, common spelling rules, homonyms, and the difference between British vs American spellings. Key Features of This Course: Instant 2 FREE Digital certificates Developed by qualified professionals Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Functional Skills Courses are: Course 01: Functional Skills Maths Level 2 Numbers and Negative Numbers Multiples Factors Fractions and Power Percentages Expressions Decimals Ratio and Proportion Exponents and Radicals Graphs The Profit and Loss Perimeter and Area Averages Probability Course 02: Functional Skills English Level 2 Linguistics Teaching Grammar and Vocabulary The Basics of Sentence Structure of Sentence Question Punctuation & Capitalisation Spelling English Pronunciation Teaching Receptive Skills: Reading Teaching Productive Skills: Writing Teaching Receptive Skills: Listening Teaching Productive Skills: Speaking Accreditation All of our courses are fully accredited, providing you with up-to-date knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with a knack for learning new skills can take this course. Why these Functional Skills Courses? Our Functional Skills Bundle is a great place to start if you're looking to boost your career and acquire relevant competencies. In addition, this program is for anyone interested in gaining in-demand proficiency to help explore their career as expert personnel or improve their business aptitude. Certificates Hard copy Certificate Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. PDF Certificate Digital certificate - Included

Functional Skills Maths Level 2 & Functional Skills English Level 2 Course
Delivered Online On Demand1 hour
£12

Customer Service Diploma Level 2 & 3

5.0(2)

By Online Training Academy

Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Customer Service Diploma Level 2 & 3
Delivered Online On Demand42 minutes
£12