12720 Business courses

Desire is the beginning point of all accomplishments; truer words than this may never have been spoken. If you truly want to get something in life then you have to truly want it from the bottom of your heart. Now using the same principles you can start your journey to improve your life, through this Life Improvement Strategies course. This course can be considered as a life coaching course as it helps you in your pursuit to personal development, by letting you perceive things for the better. You will learn to observe opportunity and unity, and understand what it means to provide truth and a helping hand. You will be able to visualize how your actions affect your surroundings and much more. This course will help you get prepared and in the right mindset as well for self-improvement. Overall this course will be able to help you in your journey to become better, even if you think you are perfect there is always some room for improvement. Course Highlights Life Improvement Strategies is an award winning and the best selling course that has been given the CPD Qualification Standards & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Life Improvement Strategies into 9 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 8 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Life Improvement Strategies Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Life Improvement Strategies is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Life Improvement Strategies is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. How You See Things 01:00:00 Opportunity and Unity 01:00:00 Providing Truth and a Helping Hand 01:00:00 How Your Actions Affect Everything Else 00:30:00 Your Wellbeing and Love 01:00:00 Your Wellness and Power 01:00:00 Get Your Mind Right 01:00:00 Get Prepared 01:00:00 A Final Word About Strength 00:30:00 Mock Exam Final Exam

Commercial photography is one of the highly paid professions in the photographic industry. A vocation in commercial photography can be very exciting while you are on tour around the world, shooting a yearly report, organisation handout, travel article, or an ad for a worldwide corporation. This commercial photography program is intended for enthusiastic students who want to peruse a career in commercial photography. By the end of this course, students will have the essential skills to take on jobs and create a quality product. Course Highlights Accredited Commercial Photography Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Commercial Photography Training into 47 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 21 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Commercial Photography Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Commercial Photography Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Commercial Photography Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Professional Photography Basics How to Become a Digital Photographer? FREE 02:00:00 Getting into the Scene FREE 02:00:00 Choosing the Right Camera 02:00:00 Making Pictures for a Living 03:00:00 The Tools and Software for Editing the Images 02:00:00 The Most Commonly Asked Questions 01:00:00 Starting your own Photography Business FREELANCE PHOTOGRAPHY AND YOU 01:00:00 SHOULD YOU BE IN THIS BUSINESS FOR YOURSELF? 01:00:00 WEDDINGS 01:00:00 PORTRAITS 01:00:00 CARDS 01:00:00 NEWSPAPERS 02:00:00 SPECIALTY PHOTOGRAPHY 01:00:00 COPYRIGHTING YOUR WORK 01:00:00 ESTABLISHING YOUR BUSINESS 00:30:00 Freelancing Photography Introduction 00:30:00 Photographs Everywhere You Look 00:30:00 Do You Have What It Takes? 01:00:00 Choosing a Camera 01:00:00 Get 'Get Rich Quick' Out of Your Head 00:30:00 Like Winning the Lottery 01:00:00 Microstock Photography 01:00:00 Sites That Pay for Your Photos 02:00:00 Posting Your Photos Online 02:00:00 Who Buys Photos? 00:15:00 For The Truly Ambitious 01:00:00 Wedding Photography Techniques Know Why A Professional Wedding Photographer Is Best FREE 01:00:00 The Importance Of A Wedding Photography Shot List FREE 00:30:00 Mistakes First Time Wedding Photographers Make 00:30:00 A Wedding Photographer Cannot Be Timid 00:30:00 Are You Using RAW? 00:30:00 Getting Great Detail Wedding Shots 00:30:00 Make The Most Of The Unexpected With Wedding Photography 01:00:00 Problems On The Site For Wedding Photographers 01:00:00 Use Continuous Shooting Features 00:30:00 Wedding Photographer Gets Up High 01:00:00 Showcase Your Photos At The Wedding Reception 00:15:00 Wedding Photography With Two Cameras? 00:30:00 Selecting Property Wedding Photo Backgrounds 00:30:00 Wedding Photographer Tips For Changing Things Up 01:00:00 Wedding Photographers Should Check Out The Location 01:00:00 Wedding Photography And Diffused Light 00:30:00 Wedding Photographer Tips For Back Up Support 00:30:00 Wedding Photographer Tip For What Couples Expect From You 00:30:00 Wedding Photography: Handling The Family Photo 00:30:00 Wedding Photography Tip For Deleting As You Go 00:15:00 Wedding Photography Is Profitable 01:00:00 Mock Exam Final Exam

Being able to speak in public is essential to success in any work field. If you are in a hurry to master public speaking and presentation skills, then why not join us and become a great speaker and presenter right away. The Public Speaking Presentation Skills is designed to help you become a better speaker. In this course, you will learn the fundamental components of successful public speaking. Learn the tips to look comfortable, confident and relaxed in front of your audience. The course will also teach you how to increase your communication skills as well as understand and convince your audience, entice them with an undefiled presentation, managing your body language correctly, key themes and sentences. Upon completion, you will comfortably speak in public regardless of whether you are sitting or standing, regardless of audience size. What Will I Learn? Look comfortable, confident and relaxed when speaking and presenting Be understood by the audience Have key messages remembered by the audience Influence the audience to take desired action Requirements A desire to become better at public speaking and presentation skills in the shortest time possible A cell phone, webcam or laptop with a video recording device A willingness to learn public speaking and presentation skills by actually speaking, not just watch videos or reading Who is the target audience? Individuals of any public speaking and presentation skill level looking to improve dramatically in a short time period Quickly Become an Excellent Speaker and Presenter 2 Lectures Quick Wins! The Secret to Using Speaker Notes Effectively FREE 00:01:00 Avoiding The Initial Wrong Turn Most Speakers and Presenters Make FREE 00:02:00 Concluding the Beginning of Your Public Speaking and Presenting Skills Journey Developing Expert Judgment for Your Public Speaking and Presenting Opportunities 00:05:00 The Radical Yet Simple Solution To Finding Great Messages FREE 00:03:00 Your Stories Will Make Your Ideas Unforgettable 00:07:00 Your PowerPoint Will Create Engagement, Not Slumber FREE 00:07:00 Passing the Ultimate Presentation Skills Test Building an Ethical Cheat Sheet Just for You 00:05:00 This Is The Do Or Die Moment For Your Speaking Improvement 00:06:00 There Is a Perfect Test for Your Speech Or Presentation 00:05:00 I Will give You a Personalized Professional Presentation Critique Right Here 00:02:00 The Successful Public Speaking and Presentation Skills Path Continuing Your Path of Public Speaking and Presentation Skills Improvement 00:03:00

Are you a parent? Do you want to know the effective methods and strategies of discipline? If you do not use the proper methods of positive discipline, it can hamper the proper growth of your child? Enroll now to know the affirmative Discipline Methods. Course Description: Love, care, affection and teaching disciplines are the part of parenthood. A good parent not only loves her children but also teaches discipline to her kids. To err is human and in the case of kids, they know nothing about the rights and wrongs of the world. It is the duty of the parents to show them the difference between the good and bad. The course is designed for the parents or anyone who needs to control the kids. The course teaches how to discipline children, and it shows several methods that will help the children in their growth and development. You will learn how to use the positive discipline methods so that it will not affect negatively on your child's growth. The course also guides you to know the behaviour and kids psychology so that you can choose the appropriate methods for your kid based on her psychology. Course Highlights Perfect Discipline Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Perfect Discipline Training into 7 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 hours, 30 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Perfect Discipline Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Perfect Discipline Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Perfect Discipline Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction To Discipline Dynamic 00:30:00 Identify Where Your Child Struggles 00:30:00 Use Natural And Logical Consequences 01:00:00 Establish Clear Expectations And Consequences 00:15:00 Select The Best Consequences Firm 00:30:00 Don't Give Up..... Be Consistent 00:30:00 Effect Of Consequences Of Incorrect Discipline 00:15:00 Mock Exam Final Exam

Do you frequently organise parties for your friends and always end up being the person that others turn to 'to get the job done'? Then perhaps you should consider taking an event managing course that covers party planning and equips you with the professional skills to take up a planner job at an events organisation. If you are ready for the fun yet professional experience, then look no further. Our party planning Course can train you to become an event coordinator and enable you to step into the career area of your choice - whether that is party planning, special event organisation or general event management. This course is self-directed, which means you may study and complete assignments at your own pace from the comfort of your own home. So enrol now and benefit from this course. Course Highlights Party Planner Online Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Party Planner Online Course into 6 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 hours, 10 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Party Planner Online Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Party Planner Online Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Party Planner Online Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Food Habits 00:15:00 Get The Theme 00:30:00 Classify Activities 00:30:00 Final Tips 00:15:00 Recipes 00:30:00 Conclusion 00:30:00 Mock Exam Mock Exam- Party Planner Online Course 00:20:00 Final Exam Final Exam- Party Planner Online Course 00:20:00

Do you want to acquire the knowledge that will Help you Understand & Cope with Conference Event Management? Step behind the scenes of unforgettable events with our 'Conference Event Management' course. Unveil the secrets to orchestrating successful conferences that leave a lasting impression. Learn to weave the tapestry of a seamless event, from initial concept to the final applause. Harness the tools to manage time, resources, and expectations, creating symphonies of professional gatherings. Enroll now and orchestrate events that resonate with purpose and precision Course Highlights Conference Event Management is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Conference Event Management for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. It is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Conference Event Management Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Conference Event Management is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Conference Event Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Conference Event Management Module 01: Introduction to Conference Event Management 00:08:00 Module 02: Pre-Event Planning 00:07:00 Module 03: Programme Design and Coordination 00:09:00 Module 04: Promotion and Marketing 00:10:00 Module 05: Onsite Management 00:09:00 Module 06: Post-Event Evaluation and Follow-up 00:08:00 Module 07: Sustainability and Environmental Management 00:09:00 Module 08: International Conference Planning 00:07:00 Module 09: Hybrid and Virtual Conference Planning 00:06:00 Module 10: Sponsorship and Fundraising Strategies 00:05:00

Photography is one of the most popular recreational activities out there. In the recent times, people look for expert photographers for capturing their memorable moments. Besides that taking professional pictures can lead to a good amount of money and also fame. So, do you like photography and want to be a professional photographer? Our Certified Diploma in Freelance Photography has what it requires to make you a freelance photography expert in no time. Because you will learn the process of making money from your photos and how to run a profitable business. Besides that, you will learn how to take quality pictures and make them lively. You will also get used to with managing a full team of photographers. So, why wait? Take our course and be the professional freelance photographer of your dreams. Course Highlights Certified Diploma in Freelance Photography is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified Diploma in Freelance Photography into 11 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 13 hours, 10 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certified Diploma in Freelance Photography Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certified Diploma in Freelance Photography is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certified Diploma in Freelance Photography is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Certified Diploma in Freelance Photography Photography Basics FREE 01:30:00 The Art of Photography FREE 01:30:00 FREELANCE PHOTOGRAPHY AND YOU 01:00:00 SHOULD YOU BE IN THIS BUSINESS FOR YOURSELF? 01:00:00 WEDDINGS 01:00:00 PORTRAITS 01:00:00 CARDS 01:00:00 NEWSPAPERS 02:00:00 SPECIALTY PHOTOGRAPHY 01:00:00 COPYRIGHTING YOUR WORK 01:00:00 ESTABLISHING YOUR BUSINESS 00:30:00 Mock Exam Mock Exam- Certified Diploma in Freelance Photography 00:20:00 Final Exam Final Exam- Certified Diploma in Freelance Photography 00:20:00

Do you want to acquire the knowledge that will Help you Understand & Cope with your Asperger's Child? Asperger's syndrome is a developmental disorder that affects a child's ability to socialise and communicate effectively with others. Children with Asperger's syndrome typically present social awkwardness and an all-absorbing interest in specific topics. This course is designed for people who are caregivers for autistic individuals (Parents and Educators). This course aims to help you comprehend the world of Asperger's syndrome, spot the signs and symptoms of the syndrome spectrum so that you can help someone living with such a condition to live a richer life. Course Highlights Asperger Syndrome Awareness is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Asperger Syndrome Awareness into 6 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 25 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Asperger Syndrome Awareness Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Asperger Syndrome Awareness is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Asperger Syndrome Awareness is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Acceptance and Commitment Therapy (ACT) - ACCREDITED CERT Module 01: Understanding Acceptance and Commitment Therapy (ACT) 00:03:00 Module 02: The Six Core Processes of ACT 00:04:00 Module 03: Dilemma of Human Suffering 00:05:00 Module 04: Developing Psychological Flexibility 00:04:00 Module 05: ACT for Managing Mental Health 00:04:00 Module 06: ACT-Based Exercises for Daily Practice 00:05:00

At the first look, handling a difficult customer may seem like a thankless job. Fortunately, you can develop skills to adapt to the challenges demanding clients pose and extend these skills to handling difficult individuals and situations throughout your daily life. In this course, you will learn how to improve the focus of your thoughts and feelings, how to deal with stress, and how to listen and empathise with others. You will find out how to meet the challenges other people pose in both your professional and personal life. Implementing the guidelines in this course is the first step in a process towards forever changing how you interact with others. Course Highlights Customer Service Skills Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Customer Service Skills Training into 15 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 12 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Customer Service Skills Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Customer Service Skills Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Customer Service Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Customer Relations & Dealing Course Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management CRM 00:30:00 Benefits of CRM 00:30:00 CRM System 00:30:00 Mock Exam Mock Exam- Customer Service Skills Training 00:20:00 Final Exam Final Exam- Customer Service Skills Training 00:20:00

What Will I Learn? Apply Mike Clayton's powerful OATS principle to gain control of your working day Balance the extremes of your personality to find productivity, success, and happiness in the middle Schedule activities into your day for maximum productivity and minimum work left over at the end of the day Set goals so that you really do achieve them Distinguish between what is important in your life, and what is merely urgent Tame your to do list and convert it into your formula for productive delivery Handle your backlog of work calmly and effortlessly Avoid the multi-tasking trap, to get more gone, more quickly and with fewer mistakes Handle interruptions by applying the five strategies to keep control of your day Distinguish between overwhelm and overload, and apply successful strategies to each Overcome the stress of feeling overwhelmed, by seizing control using Mike's awesome seven-step procedure Avoid those fatal four words: 'leave it with me' Create real extra time in your day by delegating effectively Become a master of time estimation Schedule your time to produce better work and get more done Say 'NO' with confidence, to keep in control of your time and, ultimately, to increase the respect people have for you ... and, finally, you will learn why your attitude to time affects everything Requirements You don't need anything to take this course; just step on in... Description Time management is an essential skill to be able to work more efficiently and finish more tasks on schedule. If you struggle to prioritize and complete tasks in a timely manner, this Practical Time Management Diploma will give you the tools and techniques to maximize your effectiveness, minimize wasted time and control your workload. You'll learn to analyze workloads, prioritize tasks, overcome procrastination and create time management systems that increase productivity and effectiveness for yourself and your staff. This course will help you to develop a positive and effective approach to manage your time and workload. You will learn how to eliminate, delegate, and streamline your tasks and examine the reasons why some people procrastinate and what can be done about it. Practical Time Management: if you want to DO MORE, GET MORE, LIVE MORE. It is based on Mike's best selling three-hour live seminar and contains nearly two and a half hours of video, and a wealth of templates for you to download and adapt to your work. Are you a bit like these people? 'Without a doubt, the most interesting and useful seminar I have ever been on. Thank you for giving me back time in my life.' Ian Walker, Carl Kammerling International 'Probably the best spent 4 hours in a long time!' Peter Corke, Chesterfield Borough Council 'Extremely useful and thought provoking.' Maggie Reardon, DWT Legal 'Excellent. Really concise and covered a wide range of topics and techniques.' Ben Shipley, Articad Ltd 'Concise, clear, energising, inspiring.' Anthony Denny, East Publishing 'I learned a handful of extremely valuable tools to assist me in managing myself.' Nicholas Pearce, Beaney Pearce 'Interesting insightful course. I gained lots of useful ideas to start implementing at work.' Aiofe Ferguson, Octavia Housing 'Brilliant food for thought. Useful, practical ideas.' Jackie Smith, phonics4 .co .uk 'Concentrated useable techniques to practically improve time management - Informative, enlightening and great value for money.' Ian Thomas, Village Hotels 'Inspiring and motivating. Whole life approaching tips to use. A good all-round event' Anita Wadhaven, Department of Health 'Excellent session. Worthwhile attending even if you have read Mike's book. Mike's approach to help people form their own system promises to be highly effective. I can't wait to plan and start the new me!' Caroline Wiggins, Business Accent PR 'Really interesting and insightful. Learnt some really good tips which will be useful in both work and personal life.' Wing Sze Wong, TCS Europe Ltd Practical Time Management - if you haven't got enough hours in a day! Based on a lifetime of getting things done and hitting deadlines, Dr Mike Clayton combines psychological principles with powerful practical solutions to show you how you can: • Spot what's important, and focus on it to really make a difference • Enjoy productive time and take the chore out of work • Programme your mind for productivity • Make multi-tasking work for you • Schedule your activities to get more done and leave time for yourself • Say NO to things that just get in the way You will learn how you can... • Balance the extremes of your personality to find productivity, success, and happiness in the middle • Apply Mike Clayton's powerful OATS principle to gain control of your working day • Schedule activities into your day for maximum productivity and minimum work left over at the end of the day • Set goals so that you really do achieve them • Distinguish between what is important in your life, and what is merely urgent • Tame your to do list and convert it into your formula for productive delivery • Handle your backlog of work calmly and effortlessly • Avoid the multi-tasking trap, to get more gone, more quickly and with fewer mistakes • Handle interruptions by applying the five strategies to keep control of your day • Distinguish between overwhelm and overload, and apply successful strategies to each • Overcome the stress of feeling overwhelmed, by seizing control using Mike's awesome seven-step procedure • Avoid those fatal four words: 'leave it with me' • Create real extra time in your day by delegating effectively • Become a master of time estimation • Schedule your time to produce better work and get more done • Say 'NO' with confidence, to keep in control of your time and, ultimately, to increase the respect people have for you ... and, finally, you will learn why your attitude to time affects everything Dr Mike Clayton Mike is on of the UK's leading personal effectiveness and project management trainers. He has over 20 years' experience of training professionals, managers, and team-members throughout the UK and in Europe and the US. He is the author of thirteen top-selling business, management, and personal effectiveness books, including four on time management topics: Brilliant Time Management (in its second edition as: How to Manage your Time). (Pearson, 2011 and 2015) Powerhouse: Turbo-boost your Effectiveness and Start Making a Serious Impact (Capstone/Wiley, 2015) The Yes/No Book: How to do less... and achieve more (Pearson, 2012) Brilliant Stress Management (in its second edition as: How to Manage Stress). (Pearson, 2011 and 2015) Your Unconditional, No-questions, 30-Day Guarantee The best way to assess how valid this material is in you culture is to try it out. I am so confident that this course will change your life that I offer you an unconditional, no questions asked, full 30 day money-back-in-full guarantee. If you don't think this will give you the tools to do more with your time, then just ask for your money back. What if you have questions? I will be on hand to answer your questions if you get stuck, puzzled, or just want to know more. As a professional trainer, this is what I do, and I promise to respond within 24 hours of your question arriving with me from Udemy. Enroll Now Enroll for this course now, so you can start to regain control of your life straight away. Who is the target audience? This course is designed for you if you want to get do more, get more, and live more. If you are busy and you want to get even more done... If you are overwhelmed, and you want to feel more in control... If you can't help yourself from saying 'yes' to things you ought to say 'no' to... If things always take longer than you expected... If you don't know how to plan your time in a way that works for you... If you just don't have enough time. If this sounds like you, then just step on in... Start Here and Learn the Basics 5 Lectures Trailer: Why You Need this Course FREE 00:03:00 Five Attitudes to Time... and the secret to fulfilment 00:08:00 How to Make Dull Activities Interesting 00:09:00 Why You Cannot Manage Time FREE 00:04:00 The OATS Principle FREE 00:10:00 Outcomes: Setting Great Goals and Knowing What is Important Why Goal-setting Works 00:05:00 Set the SMARTEST Goals 00:10:00 Is it Important... or is it just Urgent? 00:07:00 Activities: Being Able to Get Things Done Avoid the 'To Do Tyranny' 00:05:00 The OATS Principle and the Powerhouse Loop 00:03:00 What to Do about To Do items that Hang Around 00:05:00 How to Remember what's Outstanding 00:01:00 How to Clear a Backlog 00:06:00 Four Questions to Guide your Response to a Task 00:05:00 Time Management Solutions to Common Challenges What are Overload and Overwhelm? 00:03:00 How to Deal with a feeling of Overwhelm 00:06:00 Are you an Elephant or an Octopus? 00:03:00 Multi-tasking, and how to do it well... if you must! 00:07:00 How to Delegate Effectively 00:11:00 Timing and Scheduling: How to Structure Your Day for Productivity How to get Really Good at Estimating 00:06:00 How to Schedule your Day 00:05:00 When to Schedule Activities into your Day 00:06:00 Conclusions: What to Do when All Else Fails The Ultimate Time Management Tool: How to Say NO 00:05:00 How would you like $86,400? 00:03:00 A Final Thought 00:01:00