The course aim is to provide the learner with essential conceptual and practical inputs on how change is managed in an organization including understanding the basics of change management, overcoming resistance to change, and getting people on board for change success. The learner will be able to relate to change management with a practical case study. After the successful completion of this course, the learner will be able to. Understand Organisational Change Understand Organisational Change Management (OCM) Change Management Models 1. Lewin's Change Management Model 2. McKinsey 7-S Model 3. Kotter's 8 Step Change Model Who is Change Agent? What is Change Leadership? Acquiring Change Agent and Change Leadership Skills Steps of Strategic Change Case Study - Domino's Pizza VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding Organisational Strategic Change Management Self-paced pre-recorded learning content on this topic. Quiz: Understanding Organisational Strategic Change Management Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Learning and Development Manager Strategy Manager Change Manager Organizational Behaviour Specialist Operations Manager Team Lead Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
Social Media Strategy and Content workshop for professional hypnotherapists. Presented by Elle Cloke of We Do Social Media and The Social Media Gym.
The Professional Certificate in Business Intelligence and Data Warehousing aims to introduce the learner to the concepts of business intelligence gathering, interpreting and disseminating using the management of stored data available with the organization. Learning Outcomes After the successful completion of the certificate, the student will be able to: Outline the major characteristics of business intelligence Describe the components of business intelligence Describe the concept of data warehousing The Professional Certificate in Business Intelligence and Data Warehousing aims to introduce the learner to the concepts of business intelligence gathering, interpreting and disseminating using the management of stored data available with the organization. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Introduction to Business Intelligence and Data Warehousing Objectives of the lecture: Outline the major characteristics of business intelligence. Describe the components of business intelligence. Describe the concept of data warehousing. BUSINESS INTELLIGENCE AND DATA WAREHOUSING Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for very one eager to know more and gets updated on current ideas in the respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Data warehousing Manager Marketing Intelligent Manager Research Manager Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
This Professional Certificate Course in The Recruitment Process provides a comprehensive overview of the entire recruitment lifecycle. Participants will gain insights into defining recruitment processes, understanding various stages, and mastering techniques for attracting and selecting top talent. The course covers essential tools and strategies, ensuring participants are well-equipped to navigate the dynamic landscape of modern recruitment. After the successful completion of this course, you will understand the following; Define the recruitment process and describe its various stages. Explain the techniques and tools used to attract, assess, and select top talent. Discuss the importance of sourcing strategies, including the use of social media, job boards, and employee referrals. This Professional Certificate Course in The Recruitment Process offers a comprehensive understanding of the intricacies involved in successful talent acquisition. Participants will delve into defining and dissecting the recruitment process, exploring its various stages. The course details techniques and tools essential for attracting, assessing, and selecting top-tier talent. Emphasis is placed on sourcing strategies, including leveraging social media, job boards, and employee referrals to build a robust and effective recruitment framework. This Professional Certificate Course in The Recruitment Process provides a comprehensive exploration of the entire recruitment lifecycle. Participants will gain a deep understanding of recruitment processes, unraveling each stage intricately. The course equips individuals with the knowledge and skills needed to attract, assess, and select top talent efficiently. Emphasis is placed on the importance of sourcing strategies, covering techniques involving social media, job boards, and employee referrals. By the end of the course, participants will be adept at navigating the dynamic landscape of recruitment, ensuring success in acquiring the best-fit candidates for their organizations. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding the Recruitment Process Self-paced pre-recorded learning content on this topic. The Recruitment Process Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience, HR Professionals Talent Acquisition Specialists Recruitment Managers Hiring Managers Human Resource Generalists Staffing Coordinators Business Owners Career Development Professionals Job Placement Specialists Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
Whether the Highfield Customer Service e-learning course is used as part of the training for a level 2 customer service qualification or as a stand-alone training course for staff and managers, learners will understand what is meant by, and how to deliver, good customer service in your organisation. From the basic principles of customer service to understanding and anticipating customers’ wants and needs, the course breaks information into engaging and interactive chunks. Areas covered Customer service principles Customers’ needs and expectations Behaviour and interpersonal skills Responding to problems or complaints Who is it aimed at? The course is useful for staff, managers, and apprentices working within any business
The Professional Certificate Course in Public Health Regulations Ethics and Policies covers key topics such as public health regulations, reforms, federal budget process, health programs, ethics, accreditation board, performance management, standards, and areas of practice for public health specialists. By the end of this course, you will have a comprehensive understanding of the policies and regulations that govern public health and be equipped to effectively navigate the complex landscape of public health regulations and ethics. You will also gain practical skills in performance management and learn about the standards and areas of practice that are essential for successful public health practice. The Professional Certificate Course in Public Health Regulations, Ethics and Policies covers many topics, including public health regulations, ethics, and accreditation. Through this course, you will gain practical skills and knowledge to navigate the complex landscape of public health regulations and policies.After the successful completion of the course, you will be able to learn about the following, Public Health Regulations Reforms in Public Health Regulations The Federal Budget Process Health Programs What is Ethics in Public Health Public health accreditation Board Performance Management in Public Health Public health standards. Areas of practice for public health specialists The Professional Certificate Course in Public Health Regulations Ethics and Policies covers key topics such as public health regulations, reforms, federal budget process, health programs, ethics, accreditation board, performance management, standards, and areas of practice for public health specialists. By the end of this course, you will have a comprehensive understanding of the policies and regulations that govern public health and be equipped to effectively navigate the complex landscape of public health regulations and ethics. You will also gain practical skills in performance management and learn about the standards and areas of practice that are essential for successful public health practice. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Public Health Regulations, Ethics and Policies Self-paced pre-recorded learning content on this topic. Public Health Regulations, Ethics and Policies Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Healthcare providers Policymakers Regulators Public health practitioners Researchers Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
Embark on a transformative journey in social work with "Navigating Social Vulnerability." This course delves deep into understanding, identifying, and assessing vulnerabilities at various levels-individual, family, and community. Through a comprehensive exploration of situational, environmental, and intersecting factors, you will gain the skills to evaluate and apply holistic social work approaches. The course emphasizes Person-in-Environment (PIE) and ecological perspective theories to equip you with a nuanced understanding of social vulnerability. Embark on a transformative journey with the course "Navigating Social Vulnerability in Social Work Practice." This comprehensive program delves into the intricate dynamics of social vulnerability, offering a nuanced understanding of its various levels and manifestations. After the successful completion of this course, you will be able to: Define Social Vulnerability. Identify factors contributing to Community-Level Social Vulnerability. Recognize indicators of Individual-Level Social Vulnerability. Assess Family-Level Social Vulnerabilities and Strengths. Analyze how attributes intersect with vulnerabilities and strengths in clients' lives. Evaluate the impact of Situational and Environmental factors. Apply holistic social work approaches using Person-in-Environment (PIE) and ecological perspective theories. "Navigating Social Vulnerability in Social Work Practice" empowers you to understand, assess, and address vulnerability at various levels. From community factors to individual strengths, the course equips you with holistic approaches, making you adept at creating positive change in the lives of those you serve. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Navigating Social Vulnerability in Social Work Practice Self-paced pre-recorded learning content on this topic. Navigating Social Vulnerability in Social Work Practice Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Vulnerability Assessment Specialist Community Resilience Advocate Individual and Family Support Coordinator Social Intersection Analyst Situational and Environmental Impact Evaluator Holistic Social Worker PIE Theorist Ecological Perspective Practitioner Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.