Course Overview Leading a team towards a specific goal can be challenging as each individual has different views and abilities. Learn how to synchronise your team members' different skills and ideas and lead them to the goal with our exclusive Online Leadership Skills Training. This course is the ultimate guide for those who aspire to be great leaders. In this comprehensive course, you will get the chance to learn a wide range of skills and knowledge. The step-by-step course will introduce you to the process of goal setting. Here, you will receive detailed lessons on project management, risk management and performance management. In addition, the course will also teach you the techniques of team building and effective communication for successful leadership. By the end of the course, you will become skilled in inspiring your team and getting the most out of the skills. The course will also provide a CPD-accredited certificate, which will prove your abilities to lead and boost your career. Join now and complete your Online Leadership Skills Training! Course Preview Learning Outcomes Familiarise yourself with the basic principles of leadership Understand what steps to follow for setting goals and managing time effectively Learn the skills required to establish effective communication with the team members Build the expertise required for project management and risk management Explore the vital areas of managing performance Understand the techniques to motivate the team and inspire them to work together. Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills will You Learn from This Course? Communication Problem-Solving Delegation Motivation Team Building Conflict Management Who Should Take this Online Leadership Skills Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Online Leadership Skills Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Pathâ This exclusive Online Leadership Skills Training course will equip you with effective skills and abilities and help you explore career paths such as Manager Supervisor Risk Manager Project Manager Module 01: Introduction To Leadership Introduction to Leadership 00:47:00 Module 02: Inspiration And Leadership Inspiration and Leadership 00:33:00 Module 03: Setting Goals And Time Management Setting Goals and Time Management 01:13:00 Module 04: Body Language And Effective Communication Body Language and Effective Communication 01:05:00 Module 05: Self-Esteem And Assertiveness Skills Self Esteem and Assertiveness Skills 01:03:00 Module 06: Business Management And Corporate Behaviour Business Management Corporate Behaviour 01:01:00 Module 07: Meeting Management Meeting Management 01:20:00 Module 08: Project Management Project Management 01:15:00 Module 09: Risk Management Risk Management 00:28:00 Module 10: Team Work And Team Building Performance Management11 01:04:00 Module 11: Performance Management Team Work Team Building 00:53:00 Module 12: Critical Thinking: Implications For Leadership Critical Thinking Implications for Leadership 00:58:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
In today's fast-paced world, the ability to navigate disagreements and strike beneficial deals is paramount. 'Mastering the Art of Negotiation and Conflict Resolution' offers a comprehensive guide to understanding and managing conflicts, while also delving deep into the intricacies of negotiation. From grasping the roots of conflict to harnessing your personal negotiating prowess, this course ensures you're equipped with the tools to tackle any challenging situation. Learning Outcomes Gain a deep understanding of the origins and dynamics of conflict. Acquire strategies for effective conflict management and resolution. Comprehend the fundamentals of negotiation and its various stages. Develop proficiency in cross-cultural and multi-party negotiations. Enhance emotional intelligence to boost negotiation outcomes. Why buy this Mastering the Art of Negotiation and Conflict Resolution? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Mastering the Art of Negotiation and Conflict Resolution for? Individuals aiming to enhance their negotiation capabilities. Managers and leaders seeking to resolve conflicts efficiently. Professionals interacting with diverse cultures and backgrounds. Team members aiming to contribute positively to group dynamics. Entrepreneurs looking to strike favourable business deals. Career path Conflict Resolution Specialist: £30,000 - £45,000 Negotiation Consultant: £40,000 - £60,000 Corporate Trainer in Negotiation: £35,000 - £50,000 International Business Mediator: £50,000 - £70,000 Cross-Cultural Communication Advisor: £45,000 - £60,000 Organisational Development Specialist: £40,000 - £55,000 Prerequisites This Mastering the Art of Negotiation and Conflict Resolution does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Understanding Conflict Understanding Conflict 00:09:00 Module 2: Conflict Management Conflict Management 00:11:00 Module 3: Understanding Negotiation Understanding Negotiation 00:13:00 Module 4: The Negotiation Process and Preparation The Negotiation Process and Preparation 00:08:00 Module 5: Powerful Negotiation Tool Powerful Negotiation Tool 00:11:00 Module 6: Emotional Intelligence Emotional Intelligence 00:13:00 Module 7: Cross-Cultural Negotiation Cross-Cultural Negotiation 00:14:00 Module 8: Multi-Party Negotiations Multi-Party Negotiations 00:15:00 Module 9: Using Your Personal Negotiating Power Using Your Personal Negotiating Power 00:11:00
Enter a transformative expedition towards professional empowerment with our course, 'Confidence in the Workplace: Mastering Professional Assertiveness.' In the dynamic arena of the professional world, confidence serves as the compass guiding you to your true potential. This course transcends the ordinary; it's a curated journey crafted to nurture and fortify your confidence. Delve into the intricacies of confidence psychology in Module 01, objectively assess your strengths and weaknesses in Module 02, and laser-focus on your sticking points in Module 03. As the odyssey unfolds, you'll master the art of building self-confidence, explore the nuances of physical confidence, and refine your communication skills to exude unwavering confidence in the workplace. From decoding the roots of confidence to cultivating respectful relationships, this course is your ticket to conquering professional challenges with assurance and grace. Enroll now to commence this empowering adventure and elevate your professional trajectory. Learning Outcomes Cultivate a profound understanding of the psychological facets of confidence, laying the groundwork for personal growth. Objectively evaluate your confidence levels, pinpointing areas of strength and avenues for improvement. Identify and address specific sticking points hindering your professional assertiveness. Master the techniques for building self-confidence, fostering a resilient and positive mindset. Develop physical confidence and refine communication skills to project assurance in diverse workplace scenarios. Why choose this Confidence in the Workplace: Mastering Professional Assertiveness course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Confidence in the Workplace: Mastering Professional Assertiveness course for? Individuals seeking to amplify their professional confidence and assertiveness. Recent graduates entering the workforce, eager to navigate challenges with certainty. Mid-career professionals aiming to amplify their leadership presence. Team members looking to communicate confidently and contribute effectively in the workplace. Business professionals aspiring to forge respectful and impactful relationships on their professional journey. Career path Confidence Coach: £30,000 - £40,000 per annum Leadership Development Specialist: £35,000 - £45,000 per annum Corporate Communication Strategist: £28,000 - £38,000 per annum Human Resources Advisor: £26,000 - £36,000 per annum Executive Presence Consultant: £30,000 - £40,000 per annum Professional Relationship Manager: £32,000 - £42,000 per annum Prerequisites This Confidence in the Workplace: Mastering Professional Assertiveness does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Confidence in the Workplace: Mastering Professional Assertiveness was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Understanding Confidence Understanding Confidence 00:15:00 Module 02: Assessing Your Confidence Assessing Your Confidence 00:10:00 Module 03: Identifying Your Sticking Points Identifying Your Sticking Points 00:08:00 Module 04: Building Self-Confidence Building Self-Confidence 00:15:00 Module 05: Developing Physical Confidence Developing Physical Confidence 00:11:00 Module 06: Communicating Your Confidence Communicating Your Confidence 00:11:00 Module 07: Demonstrating Confidence in the Workplace Demonstrating Confidence in the Workplace 00:17:00 Module 08: Building Respectful Relationships Building Respectful Relationships 00:09:00
Embarking on the journey of mastering 'Sales Development Representative Diploma' is akin to unlocking the secrets of successful businesses. This comprehensive course delves deep into the intricacies of sales growth, providing learners with a deep understanding of strategic planning, marketing, and customer behaviour. With ten robust modules, this programme ensures participants emerge with a holistic understanding, encompassing everything from presentation skills to brand strategy, ensuring they remain ahead in the ever-evolving world of sales. Learning Outcomes Understand key sales growth drivers and effective sales presentation techniques. Master negotiation tactics while effectively dealing with customers. Grasp the relationship between marketing and sales. Acquire knowledge in strategic planning, market analysis, and brand development. Cultivate proficiency in CRM strategies and enhance customer communication skills. Why buy this Sales Development Representative Diploma? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Sales Development Representative Diploma for? Sales enthusiasts keen to delve deeper into advanced selling techniques. Marketing professionals aiming to integrate sales strategies. Entrepreneurs looking to refine their sales and marketing approach. Business students wishing to gain a competitive edge in sales management. Managers aspiring to drive better sales results for their teams. Career path Sales Manager: £30,000 - £60,000 Marketing Strategist: £35,000 - £70,000 Brand Manager: £40,000 - £75,000 CRM Specialist: £30,000 - £55,000 Consumer Behaviour Analyst: £32,000 - £68,000 Customer Service Manager: £25,000 - £50,000 Prerequisites This Sales Development Representative Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Sales and Sales Growth Sales and Sales Growth 00:19:00 Module 2: Sales Presentation and Selling Sales Presentation and Selling 00:16:00 Module 3: Sales Negotiations and Dealing with Customers Sales Negotiations and Dealing with Customers 00:22:00 Module 4: Marketing and Sales Marketing and Sales 00:24:00 Module 5: Strategic Planning and Development Strategic Planning and Development 00:19:00 Module 6: Planning and Market Analysis Planning and Market Analysis 00:26:00 Module 7: Consumer Buying Behaviour and Customer Analysis Consumer Buying Behaviour and Customer Analysis 00:16:00 Module 8: Branding and Pricing Strategy Branding and Pricing Strategy 00:16:00 Module 9: CRM Fundamentals and Strategies CRM Fundamentals and Strategies 00:25:00 Module 10: Customer Service and Communication Skills Customer Service and Communication Skills 00:13:00
Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Presentation Skills: Engage Your Listeners Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Presentation Skills: Engage Your Listeners Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Presentation Skills: Engage Your Listeners Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Presentation Skills: Engage Your Listeners Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Presentation Skills: Engage Your Listeners? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Presentation Skills: Engage Your Listeners there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Presentation Skills: Engage Your Listeners course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Presentation Skills: Engage Your Listeners does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Presentation Skills: Engage Your Listeners was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Presentation Skills: Engage Your Listeners is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction to Archetype Introduction and Welcome 00:07:00 Make Your Audience Feel Safe Make Them Feel Safe 00:11:00 Make Your Audience Feel Good Make them Feel Good 00:14:00 Fascinator 00:05:00 Performer 00:06:00 Inspirer 00:05:00 Energizer 00:09:00 Make Your Audience Laugh Make Them Laugh 00:08:00 Fascinator 00:14:00 Performer 00:10:00 Inspirer 00:14:00 Energizer 00:12:00 Course Wrap Up Conclusion 00:06:00 Downloadable Resources Resource - Presentation Skills: Engage Your Listeners 00:00:00
In the digital age, the art of presenting is more valuable than ever. 'Present Like A Professional' is a meticulously curated course that delves into the nuances of successful presentations, ensuring that your audience remains engaged and impressed. Beginning with an introductory understanding, the course takes you through the intricate stages of pre-event preparations, launching your talk, maintaining a robust structure, and concluding with a lasting impact. Not stopping there, we also guide you through the smart usage of visual aids, ensuring your presentations are both compelling and informative. Learning Outcomes Gain insights into the significance and objective of professional presentations. Master the techniques to prepare effectively before any speaking event. Develop the expertise to initiate and conclude your presentations with impact. Understand and apply a strong structure to maintain audience engagement. Acquire the knowledge of integrating visual aids to enhance your talk's effectiveness. Why buy this Present Like A Professional course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Present Like A Professional there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Present Like A Professional course for? Individuals aiming to enhance their public speaking skills. Team leaders wanting to convey ideas with clarity and conviction. Educators desiring to make their lectures more engaging. Entrepreneurs looking to pitch their concepts convincingly. Any professional aiming to make a mark in meetings and seminars. Prerequisites This Present Like A Professional does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Present Like A Professional was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Public Speaking Coach: Average salary: £40,000 - £60,000 Corporate Trainer: Average salary: £30,000 - £50,000 Keynote Speaker: Average salary: £45,000 - £80,000 Lecturer: Average salary: £35,000 - £55,000 Business Consultant: Average salary: £50,000 - £90,000 Meeting and Event Planner: Average salary: £25,000 - £45,000 Course Curriculum Section 01: INTRODUCTION, OVERVIEW AND RATIONALE OF THE COURSE Introduction 00:03:00 The fear is REAL 00:03:00 Guilty as charged - the problem laid bare! 00:04:00 What it's NOT (No patronizing!) 00:02:00 Section 02: BEFORE THE EVENT The first question to ask 00:03:00 Be easy to deal with 00:05:00 A little research goes a long way 00:03:00 'Time your words to fill two thirds' 00:04:00 Make your presence known 00:04:00 Section 03: HOW TO START YOUR TALK PUNCH your audience! 00:06:00 By the end of this talk 00:03:00 Section 04: A BIT ABOUT STRUCTURE Tell them what you're going to tell them 00:03:00 Now do the telling 00:06:00 Section 05: HOW TO FINISH YOUR TALK No 'fizzling out' 00:04:00 Questions, Answers - and examples of endings. 00:06:00 Section 06: VISUAL AIDS Visual aids 00:06:00 Section 07: And Finally... Final tips and hints 00:04:00 Thank you - and a bonus 00:01:00 Assignment Assignment - Present Like A Professional 00:00:00
Unlock the secrets to efficient diary management with our comprehensive course. Delve into the art of organising notes, scheduling, and time optimisation. Learn invaluable tricks and tools to master your management diary effectively. Join us to elevate your productivity and conquer your schedule! Learning Outcomes: Understand the fundamentals of diary management and its importance in professional settings. Develop proficiency in note-taking and organising strategies to enhance productivity. Master the art of scheduling and time optimisation to streamline your daily tasks. Explore various note-taking and diary management programs to find the best fit for your needs. Acquire advanced tricks and techniques to optimise your diary management skills for maximum efficiency. Why buy this Diary Management Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Diary Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Diary Management course for? Individuals seeking to enhance their organisational skills. Professionals aim to boost productivity in their daily routines. Students looking to improve their time management abilities. Entrepreneurs and small business owners seeking effective scheduling solutions. Administrative professionals interested in refining their diary management techniques. Prerequisites This Diary Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Diary Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Administrative Assistant: £18,000 - £25,000 per annum Personal Assistant: £20,000 - £30,000 per annum Office Manager: £22,000 - £35,000 per annum Executive Assistant: £25,000 - £40,000 per annum Project Coordinator: £22,000 - £35,000 per annum Event Coordinator: £20,000 - £30,000 per annum Course Curriculum Module 01: Introduction to Diary Management Introduction to Diary Management 00:35:00 Module 02: Taking and Organising Notes Taking and Organising Notes 00:25:00 Module 03: Scheduling and Time Optimisation Scheduling and Time Optimisation 00:15:00 Module 04: Keeping Track of Tasks Keeping Track of Tasks 00:20:00 Module 05: Note-Taking Programs Note-Taking Programs 00:30:00 Module 06: Diary Management Programs Essential Diary Management Tools 00:20:00 Module 07: Diary Management Tricks and Optimisation Diary Management Tricks and Optimisation 00:20:00
The Lean Six Sigma White Belt course introduces participants to the fundamental concepts of Lean, Six Sigma, and quality management. It covers the principles, tools, and methodologies used to improve processes and deliver better results. This course aims to provide a solid foundation in Lean Six Sigma principles and prepare participants to contribute effectively to improvement projects. Learning Outcomes: Understand the importance of quality and its impact on business performance. Learn the key principles and concepts of Lean and how to identify and eliminate various types of waste. Gain insights into Six Sigma's philosophy, DMAIC methodology, and its role in achieving Six Sigma quality. Discover the significance of the Voice of the Customer (VoC) and Critical to Quality (CTQ) parameters. Familiarize with essential quality tools such as Process Maps, Check Sheets, Histograms, Pareto Charts, Fishbone Diagrams, 5 Whys, and Run Charts. Develop an understanding of the roles and responsibilities in a Lean Six Sigma team and project. Identify improvement opportunities and contribute to process enhancements. Gain a comprehensive overview of the Lean Six Sigma approach to process improvement and customer satisfaction. Why buy this Lean Six Sigma White Belt course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Lean Six Sigma White Belt course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Lean Six Sigma White Belt course course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Lean Six Sigma White Belt course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Lean Six Sigma White Belt course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Lean Six Sigma White Belt course is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Unit 01: Introduction Introduction 00:04:00 Unit 02: Quality Let's set the scene 00:03:00 What is quality? 00:05:00 Why a focus on quality is important 00:03:00 Unit 03: Lean What is Lean? 00:03:00 History of Lean 00:04:00 The 8 Wastes 00:01:00 Defects 00:02:00 Overproduction 00:02:00 Waiting 00:02:00 Non-utilised talent 00:03:00 Transport 00:02:00 Inventory 00:02:00 Motion 00:02:00 Extra-processing 00:02:00 VA vs. NVA 00:05:00 Creating value 00:04:00 Process 00:03:00 Unit 04: Six Sigma What is Six Sigma? 00:04:00 History of Six Sigma 00:02:00 Good quality vs. Six Sigma quality 00:04:00 DMAIC 00:05:00 Belts & roles 00:03:00 Six Sigma in action 00:06:00 Unit 05: The customer Voice of the customer 00:06:00 Critical to quality 00:04:00 Unit 06: The tools of quality The 7 tools of quality - a high level reminder 00:01:00 Process Map 00:06:00 Check sheet 00:04:00 Histogram 00:04:00 Pareto Chart 00:04:00 Fishbone Diagram 00:05:00 5 Whys 00:05:00 Run Chart 00:04:00 Unit 07: Close out Close out 00:06:00 Resources Resources - Lean Six Sigma White Belt course 00:00:00 Assignment Assignment - Lean Six Sigma White Belt course 00:00:00
Delve into the essence of effective communication with the course 'Become Clear, Concise, and Confident.' In today's bustling world, the ability to express oneself succinctly is paramount. Through this programme, participants will unravel the quandary of verbosity and learn to craft messages that are both sharp and impactful. Additionally, nonverbal cues are vital in any communication process; hence, mastering confident nonverbal gestures can be a game-changer in professional environments. Learning Outcomes Understand the pitfalls of prolonged explanations and the advantages of brevity. Construct concise messages and sentences that retain their intended meaning. Articulate points with clarity to enhance understanding. Employ pauses judiciously to add weight to spoken words. Recognise and eliminate verbal fillers to maintain fluid communication. Why buy this Become Clear, Concise, and Confident course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Become Clear, Concise and Confident there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Become Clear, Concise, and Confident course for? Individuals aiming to improve their spoken communication skills. Professionals seeking to make a strong impact in meetings and presentations. Public speakers aspiring to refine their delivery techniques. Leaders wanting to convey their vision with precision. Anyone keen on mastering nonverbal cues to enhance their message. Prerequisites This Become Clear, Concise and Confident does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Become Clear, Concise and Confident was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Communication Specialist: £25,000 - £40,000 Public Relations Officer: £24,000 - £50,000 Corporate Trainer: £30,000 - £55,000 Public Speaker: £35,000 - £70,000 Media Presenter: £28,000 - £60,000 Executive Coach: £40,000 - £75,000 Course Curriculum Section 01: Introduction Introduction 00:01:00 Section 02: Skill Building The Problem: Long-windedness 00:08:00 Concise Messages 00:09:00 Concise Sentences 00:09:00 Clear Points 00:08:00 Confident Pauses 00:05:00 Avoiding Fillers 00:06:00 Confident Nonverbal Communication 00:05:00 Section 03: Next Steps Next Steps 00:01:00 Assignment Assignment - Become Clear, Concise, and Confident 00:00:00
Overview of ISO 9001: Quality Management System In an era where excellence is paramount, quality management has surged as a pivotal sector. With its multifaceted industries, the UK thrives on ISO 9001: Quality Management Systems, ensuring business processes meet global standards. Embracing this ISO 9001: Quality Management Systems course unlocks opportunities in a dynamic environment that values quality. The demand for ISO 9001 expertise is robust and ever-growing, from major corporate giants to rising start-ups. Dive into this immersive ISO 9001: Quality Management Systems course and become a beacon of excellence in the realm of quality management. Unlock the potential of businesses and elevate your career trajectory. Get a quick look at the course content: This ISO 9001: Quality Management System Course will help you to learn: Understand ISO 9001's structure and key definitions. Identify roles and responsibilities in quality management. Recognise quality management principles and their applications. Analyse major alterations and updates to the ISO 9001. Evaluate organisational performance through set objectives. Use tools for efficient quality management system application. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this ISO 9001: Quality Management System. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the ISO 9001: Quality Management System course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This course is designed for individuals aiming to delve into the world of quality management using ISO 9001: Quality Management Systems. Whether you're a budding manager keen to streamline processes, a business owner wanting to understand and implement quality standards, or a consultant looking to advise organisations, this ISO 9001: Quality Management Systems course offers comprehensive insights. Delving into pivotal definitions, major changes, and quality objectives, attendees will leave equipped with the knowledge to assess and bolster organisational performance. Moreover, this ISO 9001: Quality Management Systems course curriculum serves those interested in setting up or refining quality management systems in alignment with ISO standards. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the ISO 9001: Quality Management System course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path Quality Assurance Manager - £35K to £50K/year. ISO 9001 Auditor - £30K to £45K/year. Quality Systems Coordinator - £28K to £42K/year. Quality Improvement Specialist - £32K to £48K/year. Compliance Officer (Quality) - £27K to £40K/year. Frequently Asked Questions (FAQ's) Q. How do I purchase a course? 1. You need to find the right course on our IOMH website at first. You can search for any course or find the course from the Courses section of our website. 2. Click on Take This Course button, and you will be directed to the Cart page. 3. You can update the course quantity and also remove any unwanted items in the CART and after that click on the Checkout option and enter your billing details. 4. Once the payment is made, you will receive an email with the login credentials, and you can start learning after logging into the portal. Q. Will I receive certificate after completing the course? Yes, you will receive a free Digital Certificate after completing the course. If you want, you can order the Digital Transcript, Hardcopy Certificate & Transcript as well, for which you need to pay an additional fee. The fees of Digital Transcript, Hard Copy Certificate & Transcript are given in the certificate ordering page: Ordering page link: https://www.iomh.co.uk/certificate/ Q. Can I gift a course, and if so, how can I do that? Yes, you can gift a course to anyone you wish. 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If you still need any assistance, please get in touch with our Customer Support team by providing the details of your purchase. Q. I haven't received my certificate yet. What should I do? You should receive your Digital Certificate within 24 hours after placing the order, and it will take 3-9 days to deliver the hard copies to your address if you are in the UK. For International Delivery, it will take 20-25 days. If you require any assistance, get in touch with our dedicated Customer Support team, and your queries/issues will be dealt with accordingly. Q. I don't have a credit/debit card, what other methods of payment do you accept? You can make the payment using PayPal or you can Bank Transfer the amount. For Bank transfer you will require an invoice from us and you need to contact our Customer Support team and provide details of your purchase to get the invoice. After that, you will receive an email with the invoice and bank details and you can make the payment accordingly. Q. I wanted to ask what is the age limit to do the courses. The age limit to enrol on our courses is 16 years. However, learners below 16 years can enrol in the course with parental consent. Q. What happens if I fail the exam, can I retake? If you fail in the exam then you can retake the exam for a maximum of 3 times. Q. What is the duration of the course please? The course can be accessed for 1 year. The specific course duration varies from course to course. You can find the course duration on the course page. Q. Can I do the courses from outside UK? We are an online course provider, and learners from anywhere in the world can enrol on our courses using an internet-connected device. Q. Can I revisit my course even after completing it? Yes, you can revisit your course even after completing the course as long as you have access to the course. Q. Where can I use the certificate I will receive after completing my course? 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Course Curriculum Course Structure Course Structure 00:07:00 Critical Definitions What is Quality 00:00:00 What is ISO 00:08:00 What is a System - Management System 00:02:00 What is Policy - Quality Policy 00:06:00 What is Vision, Mission & Strategy 00:03:00 QA Vs QC 00:06:00 Effectiveness Vs Efficiency 00:06:00 Verification Vs Validation 00:11:00 Conformity Vs Nonconformity Vs Defect 00:04:00 Correction Vs Corrective Action Vs Preventive Action 00:08:00 Risk & Preventive Action 00:06:00 What is Competence 00:03:00 What is the Context of the Organization 00:05:00 Who are the Interested parties 00:03:00 What are the Needs & expectations 00:05:00 Management System Requirements 00:01:00 Who is a customer 00:02:00 What is Customer Satisfaction 00:06:00 Product Vs Service Vs Process 00:05:00 Document Vs Record 00:06:00 What is Customer Complaint 00:02:00 Measuring Vs Monitoring Vs Performance 00:02:00 Who is Responsible Who is Responsible 00:12:00 Responsibility Vs Accountability 00:02:00 Quality Management Principles Quality Management Principles 00:17:00 Major Changes ISO 9001:2015 Core Concepts 00:08:00 Major terminology Differences 00:04:00 Documented Information 00:07:00 Major changes - Organizational Knowledge 00:05:00 Major changes - Risk Based Thinking 00:06:00 Process Approach Process Approach Concept-1 00:04:00 What is PDCA 00:05:00 Process Approach Concept-2 00:03:00 Process Approach in ISO 9001:2015 00:04:00 Key Benefits 00:07:00 PDCA in ISO 9001 2015 00:10:00 Context of the Organization Understanding the Organization and its Context 00:08:00 Internal & External issues 00:03:00 SWOT Analysis 00:06:00 Interested Parties & their Needs & Expectations 00:03:00 KANO Model 00:10:00 Understanding the context - Summary 00:08:00 Choosing your Strategic Objective 00:05:00 Strategic Map Examples-1 00:03:00 Strategic Planning Process 00:06:00 What is a Vision 00:06:00 How to Create a Vision Statement 00:08:00 What is a Mission 00:06:00 SMART GOAL 00:06:00 SMART Goal Example 00:04:00 Strategic Map Examples-2 00:10:00 Context Chapter Summary 00:07:00 Quality Objectives Quality Objectives & Planning 00:05:00 ISO & SMART 00:02:00 Objectives Origin 00:06:00 Objectives Examples 00:07:00 Goal Vs Objective-1 00:07:00 Goal Vs Objective Example 00:02:00 Goal Vs Objective-2 00:10:00 Performance Evaluation Performance Evaluation in ISO 9001:2015 00:10:00 Customer Satisfaction 00:06:00 Analysis & Evaluation 00:12:00 Key Performance Indicators 00:08:00 Dashboard Examples 00:07:00 Management Review Meetings 00:11:00 Improvement 00:16:00 Nonconformity & Corrective Action 00:06:00 Nonconformity & Corrective Action Example 00:06:00 Nonconformity & Corrective Action Origin 00:06:00 Continual Improvement 00:01:00 Analysis Mindset 00:09:00 Quantitative Vs Qualitative 00:16:00 Now What Now What? 00:11:00 Course Summary 00:10:00 Helpful Tools SIPOC 00:06:00 Flowcharts 00:04:00 Control Charts 00:04:00 Cause and Effect Diagram 00:06:00 Pareto Chart 00:07:00 5 WHYs 00:03:00 Other Tools 00:08:00 Finally! 00:01:00 See you soon Bonus Lecture 00:02:00 Assignment Assignment - ISO 9001: Quality Management System 00:00:00