Learn how to make a real difference in your life with our popular relationship manager. Our commitment to online learning and technical expertise is heavily leveraged in the content of these educational modules. Enrol today to take your relationship management knowledge to a whole new level and gain immediate access to research in your chosen field. A Relationship Manager is a professional who is responsible for managing relationships with clients and customers. They are often employed by banks, financial institutions, and other organisations that need to maintain a strong relationship with their customers. This course is endorsed by The Quality Licence Scheme and accredited by CPD (with 120 CPD points) to make your skill development and career progression substantial and easier than ever! The Relationship Manager is responsible for understanding the needs of the customer, providing customer service, and ensuring that the customer is satisfied with the services provided. They also work to build trust and loyalty between the organisation and the customer, as well as to identify any potential issues that may arise. Additionally, they may be responsible for developing and implementing strategies to increase customer satisfaction and loyalty. Enrol now to learn all about it! Learning outcomes Instant access to verified and trusted information Participate in creative and interactive training exercises Rapid assessment and instruction for all subjects The freedom to study anywhere, at your own pace Professional support from dedicated instructors dedicated to online learning Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this Relationship Manager course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support We are confident that you will find the skills and information you need to succeed in this field and stand out in the eyes of others. Don't rely on poor education and half-baked upbringing. We promise to do our best. We will help you reach your full potential whenever and wherever you need it. Keep in mind that Relationship Managers provide valuable and important theoretical training to everyone. However, it does not provide an official qualification for professional practice. Be sure to check with the relevant authorities or administrators for more information. ****Course Curriculum**** Here is the curriculum breakdown of course: Module 01: Introduction to Customer Relationship Management (CRM) What is Customer Relationship Management? Why Customer Relationship Management? Commercial usages of CRM The Benefits of the Customer Value Management Approach Summary Module 02: CRM Fundamentals Defining CRM Types of CRM Misunderstandings CRM Models Customer Lifecycle Summary Module 03: CRM Strategies CRM Perspectives Functional LevelCustomer-facing Front-end LevelCompany-wide Level Elements of a CRM Strategy CRM VisionCulture of Customer OrientationIntegration and Alignment of Organizational ProcessesData and Technology SupportCRM Implementation Developing a CRM Strategy Step 1: Gaining Enterprise-Wide CommitmentStep 2: Building a CRM Project TeamStep 3: Analyzing Business RequirementsStep 4: Defining the CRM Strategy Customer Strategy Summary Module 04: Data Analysis in CRM The Perspectives of Data Analysis Tools for Data Analysis Correlation AnalysisRegression AnalysisFactor AnalysisCluster AnalysisConjoint Analysis Data Analysis Methodology Customer SegmentationRecency-Frequency-Monetary ValueLifetime Value AnalysisPredictive ModellingMarket Basket Analysis (MBA)Click Stream AnalysisPersonalisation Summary Module 05: CRM Databases Types of Databases Customer DatabaseProspect DatabaseCluster DatabaseEnhancement Database The Benefits of Marketing Databases Application of Marketing Databases Applications that Affect Customer RelationshipApplications that Affect Other Business Operations Summary Module 06: Deepening Customer Relationship Importance of Customer Acquisition and Retention Customer Acquisition The Cost of Customer Acquisition Customer Retention Reorganisation for Retaining Customers Customer Retention Marketing Strategies Summary Module 07: Communication Skills Effective Listening Skills Verbal Communication Written CommunicationOral Communication Non-Verbal Communication Communication Strategies Summary Assessment Module 08: Negotiation Techniques Basic Types of Negotiations Phases of Negotiation PreparationDevelopmentClosure Negotiation Techniques Strategies for Identifying Mutual Gain Effective Negotiation Practise Negotiation on Behalf of Others Summary Assessment Module 09: Conflict Management Definition of Conflict Benefits of Confrontation Prevention of Conflicts Anger Management Conflict Resolution Techniques ResearchPresentationTake Action Summary Assessment Module 10: Time Management Activities Planning and Prioritising Overcoming Procrastination Crisis Handling Organising Workspace to Make Better Use of Time Planning of Meetings Summary Assessment Module 11: Handling Customer Complaints Importance of Handling Customer Complaints Principles of Good Complaint Handling Getting it RightBeing Customer FocusedBeing Open and AccountableActing Fairly and ProportionatelyPutting things rightSeeking Continuous Improvement The Role of CRM in Handling Customer Complaints Summary Module 12: Future of CRM Trends Driving Change in Customer Interaction The Changing Face of CRM What is Digital CRM Digital CRM in Practice Where to Start Cyber Security Concerns Summary Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Designed to provide an introduction to relationship management, this course provides an excellent opportunity to gain the critical skills and confidence to launch a successful career. It also provides access to proven educational knowledge on the subject to support those wishing to achieve their personal goals in this area. Full-time and part-time learners are equally supported and study hours are fully customizable to suit your needs. Requirements No formal qualification is required. Career path Completing the Relationship Manager Training will put your relationship management skills and knowledge to the test. This gives you an advantage in career development, applying for jobs, and on-the-job personal learning. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Relationship Manager Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Relationship Manager Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)
In an age where collaboration is paramount, the 'Interpersonal Skills for Professional Development: Building Effective Relationships' course offers you the tools to shine. This course, expertly crafted, delves deep into the art and science of forging meaningful relationships in the professional sphere. Dive into the intriguing realm of emotional intelligence, learn the nuances of effective communication, and master the subtleties of networking. The curriculum further empowers you by teaching the importance of cultural sensitivity, and the intricacies of negotiation and conflict management. This comprehensive guide ensures that by the end of your journey, you'll not only thrive in team settings but will also lead with clarity, confidence, and compassion. Learning Outcomes Understand the foundational concepts of interpersonal skills in professional settings. Harness the power of emotional intelligence to respond and engage effectively. Develop strategies for effective teamwork and seamless collaboration. Establish robust professional networks and cultivate enduring relationships. Manage conflicts with finesse and negotiate with assertiveness and tact. Why buy this Interpersonal Skills for Professional Development: Building Effective Relationships? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Interpersonal Skills for Professional Development: Building Effective Relationships there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Interpersonal Skills for Professional Development: Building Effective Relationships course for? Individuals looking to enhance their professional relationships. Team leaders aiming to foster a harmonious work environment. Professionals desiring a deeper understanding of cultural diversity. Anyone aspiring to be an effective networker and relationship builder. Individuals keen on mastering negotiation and conflict resolution. Prerequisites This Interpersonal Skills for Professional Development: Building Effective Relationships does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Interpersonal Skills for Professional Development: Building Effective Relationships was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Relationship Manager - Average Salary: £40,000 - £55,000 Annually Team Lead/Supervisor - Average Salary: £35,000 - £50,000 Annually Corporate Trainer - Average Salary: £30,000 - £45,000 Annually Diversity and Inclusion Officer - Average Salary: £32,000 - £47,000 Annually Networking Specialist - Average Salary: £37,000 - £53,000 Annually Mediator - Average Salary: £30,000 - £44,000 Annually Course Curriculum Module 01: Introduction to Interpersonal Skills Introduction to Interpersonal Skills 00:14:00 Module 02: Effective Communication Effective Communication 00:20:00 Module 03: Emotional Intelligence Emotional Intelligence 00:15:00 Module 04: Collaboration and Teamwork Collaboration and Teamwork 00:15:00 Module 05: Networking and Relationship Building Networking and Relationship Building 00:18:00 Module 06: Cultural Sensitivity and Diversity Cultural Sensitivity and Diversity 00:17:00 Module 07: Conflict Management Conflict Management 00:20:00 Module 08: Negotiation Skills Negotiation Skills 00:17:00
Every year, PAT testing plays a crucial role in preventing countless electrical accidents. It is estimated that proper appliance testing can prevent over 25% of all electrical accidents in the workplace. This comprehensive PAT Testing - Portable Appliance Testing Training course strips back the complexities and dives into the essentials of PAT Testing, teaching you all about the theories and regulations that keep our appliances running safely. Imagine unlocking a world where every electrical appliance you encounter is a testament to safety and reliability. That's the essence of what you'll explore in our PAT Testing course. It's more than just learning the procedures; it's about gaining a deeper understanding of the principles that safeguard our daily interactions with electricity. This PAT testing course isn't just an academic pursuit; it's a guide for creating safer homes, workplaces, and public spaces. Every module you delve into enlightens you with the knowledge of electrical safety, equipped with the knowledge to make informed decisions and the skills to ensure the well-being of those around you through proficient PAT testing. The PAT Testing Training course offers a treasure trove of knowledge on the purpose and benefits of PAT testing. It's not just about following rules; it's about understanding the why and how of keeping electrical environments hazard-free. So, if you are eager to see yourself in a gratifying career, then enrol in our PAT Testing course today! What will make you stand out? On completion of this PAT Testing online course, you will gain the following: CPD QS Accredited PAT Testing Course After successfully completing the PAT Testing Course, you will receive a FREE CPD PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. The online test with immediate results You can study and complete the PAT Testing course at your own pace. Study for the PAT Testing course using any internet-connected device, such as a computer, tablet, or mobile device. Learning Outcomes: Understand the basics of PAT testing and its crucial role in electrical safety. Learn the legal aspects and regulations related to PAT testing. Master the art of conducting risk assessments for electrical appliances. Acquire knowledge in classifying and examining electrical units and appliances. Explore the use of various instruments for effective testing and inspection. Develop skills in electrical installation testing, focusing on safety precautions. Curriculum of the PAT Testing - Portable Appliance Testing Training Module 01: Introduction to PAT Module 02: Relevant Statutory Provisions for PAT Module 03: Risk Assessment Module 04: Reducing and Controlling Risks Module 05: Electrical Units and Appliance Classification Module 06: Initial Visual Examination Module 07: Instruments for Testing and Equipment Inspection Module 08: Electrical Installation Testing Module 09: Safety Precautions in Electrical Testing Module 10: Reporting and Record-keeping Therefore, reinforce your knowledge and furnish your skills by enrolling in our PAT Testing course. Take one step closer to achieving your goal. Show off your new skills with a certificate of completion Once you complete the PAT Testing - Portable Appliance Testing Training course, you will be eligible to request a CPD-accredited digital certificate for free. For Printed Transcript & Hardcopy Certificate- Hardcopy Certificate - 9.99 GBP (Inside the UK Postal Fee) Transcript - 9.99 GBP (Inside the UK Postal Fee) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in the theory behind electrical safety and PAT testing. Professionals seeking to understand electrical risk assessment in depth. Safety officers looking to enhance their skills in electrical appliances or PAT testing. Technicians and engineers who want to deepen their knowledge of electrical safety standards. Requirements Without any formal requirements, you can delightfully enrol in this PAT Testing course. Career path The aim of this exclusive PAT Testing - Portable Appliance Testing Training course is to help you toward your dream career. So, complete this PAT Testing course and enhance your skills to explore opportunities in areas like: Electrical Safety Officer PAT Testing Technician Risk Assessment Specialist Compliance Officer in Electrical Safety Facility Maintenance Manager Health and Safety Advisor Certificates CPD Quality Standard Certificate Digital certificate - Included
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Qualification Number 601/4458/0 Minimum entry age 19 Guided Learning Hours 180 What does this qualification cover? This qualification aims to: • introduce the concepts of equality and diversity in a variety of environments including society, the community and the workplace • highlight how stereotyping and labelling affect individuals • outline the effects of prejudice and discrimination • allow the learner to examine rights and responsibilities • stress the importance of taking individual responsibility and action to help and support others • provide a basis for further study and/or career development. The objectives of these qualifications are to help learners to: • raise their awareness of the issues surrounding equality and diversity • apply this awareness through their actions in society, community and the workplace. Who is it suitable for? This qualification is suitable for learners aged 19 and above. What are the entry requirements? There are no specific recommended prior learning requirements for this qualification. How is this qualification structured? The qualification is made up of three mandatory units: • Unit 1 Equality and diversity in society • Unit 2 Equality and diversity in the community • Unit 3 Equality and diversity in the workplace How is it assessed? This qualification is assessed via an internally assessed and externally verified portfolio of evidence. Funding for our qualifications This qualification is available fully funded under the Adult Education Budget funding stream and is free to the candidate.
The Teaching Assistant Level 3 Diploma course equips individuals with the knowledge and skills necessary to excel in a support role within educational settings. Covering topics such as classroom management, child development, and effective teaching strategies, this comprehensive program prepares teaching assistants to make a positive impact in classrooms and support the learning journey of students.
Group media training.
Overview Unlock your full potential and excel in a career in the Anxiety Management Course field. Everything you need to get started is available in this Anxiety Management course. You will get step-by-step lessons from experts. Enrol today and complete the course to achieve a CPD Accredited certificate that can uplift your career. Become proficient in Anxiety Management Course by grasping all the essential knowledge from our top-quality course step by step. Enrol now to ensure that your Anxiety Management Course mastery is not limited to only conceptual frameworks! This course will assist you in standing out from the crowd and being more efficient in your chosen area of expertise. Furthermore, if you require assistance with the course, we will provide experts who will support and guide you. So, add this course to your cart and boost your personal and career development. In this course, you will: Sharpen your skills to help you advance your career. Acquire a comprehensive understanding of various related topics and tips from industry experts. Learn in-demand knowledge and skills in high demand among UK employers, which will help to kickstart your career. Enrolling in the Anxiety Management course can assist you in getting into your desired career faster than you ever imagined. So without further ado, start now! The future is truly yours to seize with this Anxiety Management Course. Enrol today and complete the course to achieve a Anxiety Management Course certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Anxiety Management Course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Anxiety Management Course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate. Certificate of Achievement Upon successfully completing the Anxiety Management Course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Anxiety Management Course is suitable for anyone aspiring to start a career in Anxiety Management Course; even if you are new to this and have no prior knowledge on Anxiety Management Course, this course is going to be very easy for you to understand. And if you are already working in the Anxiety Management Course field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. Taking this Anxiety Management Course is a win-win for you in all aspects. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Anxiety Management Course has no prerequisite. You don't need any educational qualification or experience to enrol in the Anxiety Management Course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Anxiety Management Course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Introduction & First Concepts Introduction 00:02:00 How To Overcome Your Stuck Points 00:08:00 How To Face Your Inner Demons 00:08:00 Understanding & Beating Anxiety Overcoming Your Resistance To Change 00:08:00 Acceptance Is Key 00:09:00 Acting Against Angst 00:08:00 More Anti-Anxiety Skills & Concepts Self Imposed Obstacles 00:07:00 Preventing Burnout 00:07:00 Banish Worry & Live Panic Free! 00:06:00 Conclusion Conclusion 00:01:00
Our Time Management course comprises a series of easy-to-digest, in-depth modules designed to provide you with a detailed, expert level of information. The course is designed to provide learners with transferable skills that are required in any workplace. It covers fundamental approaches and tactics for successfully scheduling time, increasing productivity, and lowering work-related stress. If you want to start a career as a manager or improve your knowledge and abilities in time management but do not know where to start. In that case, Our Time Management course will provide you with the necessary knowledge and skills to take your professionalism to the next level. The Time Management course is ideal for those who want to work as a time manager. The course will place a strong emphasis on project methods. This course is for both aspiring beginners and experienced professionals who want to gain a detailed understanding of important business management topics. This exclusive Time Management course will also provide you with a solid practical and theoretical foundation that will undoubtedly improve your knowledge and skills in this field. The inclusion of a wide range of optional units allows the learner to tailor their qualification to their specific role as well as the needs of their employer. We will walk you through the fundamentals of this Time Management course. This course will also teach you how to perform and assist unresponsive casualties. You will also learn to deal with common issues and basic maintenance. This course will make sure you are more diverse than the others. This course is a great medium if you want to improve your skills and understanding; it is one of the most popular courses. The Time Management course will also teach you tips and tricks for being fast and efficient. This Time Management course can help you improve your reputation. You can tell the difference from the first lesson. This includes all of the teachings that you can easily understand and apply to your abilities. Individuals attempting to make a career in this field will benefit from this course understanding of the fundamentals and comprehensive education. Whether you are new to this field or want to improve your skills and have a successful career, our course can help you get there. This course covers all relevant topics. Learning Outcomes After completing the Time Management Course, you will be able to: Increase workplace productivity by implementing key time management techniques. Prioritise workload and plan your time effectively. Respect other people's time and keep your team and boss focus. Manage meetings more effectively and complete important tasks on time. Improve work performance by setting smart daily goals and planning each working day. Live a value centred life. Why Choose Time Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Other courses are included with Time Management Course Complete Bundle Course 01: Level 4 Time Management Course Course 02: HR Management Course Course 03: Business Management Course Course 04: Workplace First Aid Training ***Other Benefits of this Course*** Free 4 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the course] We are committed to providing you with the best educational experience possible as one of the leading course providers and most renowned e-learning specialists online. This Time Management course was created in collaboration with experts and mentors to help you learn quickly and efficiently, at your own pace and ease. The Time Management course covers all of the most recent topics to keep you up to date with all the necessary information. This excellent course covers basic to advanced relevant topics, allowing you to improve your skills. You will be more productive at this work after completing this course. You will also receive easy-to-digest modules and learning materials in this masterfully designed course, allowing you to stand out in your future career. Furthermore, the relevant skills you will gain after completing this Time Management course will add value to your resume. The Time Management course teaches you everything you need to know to advance your career in the industry. It gives you the opportunity to significantly boost your earning potential. The program emphasizes how to improve your competency as a person in your chosen field while also identifying important career insights in the relevant job sector. Enroll in our Time Management course today to pursue your dreams and gain the experience, skills, and knowledge required to advance your career development. Time management can help you equip yourself with the skills you will need to land your dream job. Course Curriculum of *** Time Management *** Module 1: Basics of Time Management Module 2: Prioritize Your Time Module 3: Organize Your Time Module 4: Using Your Time Efficiently Module 5: Time-Management in the Workplace Module 6: Time Management for Students Module 7: Time-Management Software Module 8: Create a Value-Based Time Management Plan Level 5 Diploma in Nutrition Course Module 1: Introduction to Nutrition Module 2: Diet and Nutrition: Dietary Guidelines Module 3: Nutrition and the Human Body Module 4: Nutrition Important for Metabolism and Blood Function Module 5: Macronutrients in the Diet: Protein Module 6: Macronutrients in the Diet: Lipids Module 7: Nutrition throughout the Life Cycle Module 8: Nutrition and Society: Food Politics and Views Level 7 Business Management Course Module 01: Introduction Module 02: Financial Resource and Investment Management Module 03: Succession Planning Module 04: Risk Management Module 05: Supply Chain Management Module 06: Human Resource Management Module 07: Leadership and Management Module 08: Change Management Module 09: Conflict Management Module 10: Project Management Module 11: Communication Management Module 12: Entrepreneurship and Small Business Management Module 13: UK Business Law Workplace First Aid Training Module 1: Introduction Module 2: Managing Incident at Workplaces Module 3: Treating Secondary Injuries Module 4: Resuscitation (CPR) Module 5: Secondary Illness and Conditions Module 6: Additional Secondary Illness and Conditions Module 7: COVID 19 Awareness Assessment Method After completing each module of the Time Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for Time Management course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Time Management course is suitable for: Office Managers Teaching Professionals Personal Assistants & Secretaries HR Professionals Administrative Assistants Requirements There are no specific requirements for this Time Management Course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path The Time Management course is designed to give you the skills and knowledge so that you can land your dream job, get promoted at work, go identity, or create your own business. Certificates Certificate of completion Digital certificate - Included