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2424 Career Development courses delivered Online

Professional CV Writing Course

By iStudy UK

Are you hunting for an exciting and well-paid job? Do you want to improve your job hunting skills and give a huge boost to your career? Do you want to learn how to write a responsive CV that gets the results? If yes, then you have come to the correct place! Our Certificate in CV Writing is a great course that will guide you to write a professional CV from scratch and massively improve your job hunting perspectives. Do you ever wonder why people with less qualification always end up getting the job? It is always said that the most qualified individual gets the job, but the truth is, it's not the most qualified individual who lands the job. Instead, it's usually the most prepared individual who gets the job! And preparation for landing the job of your dreams starts at your resume. Our certificate in CV writing course will provide you with the knowledge and skills necessary to create an effective resume that will help you land the job of your dream. Your resume composing abilities will turn out to be all around sharpened and your resume will be calibrated. You will figure out how to offer yourself with necessary, yet, strong words. Your resume won't be consigned to the base of any heap - it will be placed where it belongs....at the top! Course Highlights Professional CV Writing Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional CV Writing Course into 38 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20 hours, 35 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose This CV Writing Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional CV Writing Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional CV Writing Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Professional CV Writing Course - Updated Version Introduction 00:01:00 CV Basics 00:01:00 Personal Profile Part 1 00:03:00 Personal Profile Part 2 00:04:00 Work Experience Part 1 00:02:00 Work Experience Part 2 00:02:00 Education & Qualifications 00:02:00 Skills & Abilities 00:03:00 Notable Experiences & Personal Achievements 00:02:00 Hobbies 00:01:00 References 00:02:00 Recap 00:02:00 Professional CV Writing Course - Old Version Module-1 INTRODUCTION FREE 00:15:00 EFFECTIVE RESUME AND COVER LETTER WRITING FREE 00:30:00 THE PURPOSE OF YOUR RESUME 01:00:00 RESUME PRESENTATION IS THE KEY 01:00:00 WOW THE EMPLOYER 01:00:00 Module-2 ELEMENTS OF A RESUME THAT WILL IMPRESS 01:00:00 WRITING YOUR OBJECTIVE 01:00:00 WRITING YOUR SUMMARY 01:00:00 WRITING THE SKILLS AND ACCOMPLISHMENTS SECTION 01:00:00 RESUME FORMATTING 01:00:00 Module-3 WRITING AN ELECTRONIC RESUME 01:00:00 PUT YOUR BEST FOOT FORWARD 00:15:00 YOUR RESUME - A WORK OF ART 01:00:00 WRITING THE HISTORY/ EXPERIENCE SECTION 01:00:00 WRITING YOUR EDUCATION SECTION 01:00:00 Module-4 WRITING A PROFESSIONAL AFFILIATIONS SECTION 00:15:00 WRITING A PUBLICATIONS and PERSONAL INTERESTS SECTION 01:00:00 WRITING A REFERENCES SECTION 00:30:00 DO NOT PUT IN YOUR RESUME 00:15:00 Module-5 A VARIETY OF RESUME SAMPLES 00:30:00 THE IMPORTANCE OF WRITING COVER LETTERS 01:00:00 COVER LETTER OUTLINE: HOW TO WRITE A GOOD COVER LETTER 01:00:00 KEY PHRASES TO BE USED IN YOUR COVER LETTER 00:15:00 COVER LETTER SAMPLE 01:00:00 BASIC COVER LETTER TEMPLATE EXAMPLE 00:30:00 CONCLUSION 00:15:00 Mock Exam Mock Exam- Professional CV Writing Course 00:20:00 Final Exam Final Exam- Professional CV Writing Course 00:20:00

Professional CV Writing Course
Delivered Online On Demand20 hours 35 minutes
£25

Recruitment and Virtual Interview

4.5(3)

By Studyhub UK

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Recruitment and Virtual Interview Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Recruitment and Virtual Interview Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Recruitment and Virtual Interview Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Recruitment and Virtual Interview Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Recruitment and Virtual Interview? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Recruitment and Virtual Interview there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Recruitment and Virtual Interview course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Recruitment and Virtual Interview does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Recruitment and Virtual Interview was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Recruitment and Virtual Interview is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: The Recruitment Industry The Recruitment Industry 00:27:00 Module 02: The Recruitment Process The Recruitment Process 00:47:00 Module 03: In-House Recruitment In-House Recruitment 00:22:00 Module 04: The UK Recruitment Legislation The UK Recruitment Legislation 00:29:00 Module 05: An Introduction to Virtual Interviewing An Introduction to Virtual Interviewing 00:16:00 Module 06: Interviewer's Perspective Interviewer's Perspective 00:15:00 Module 07: Interview Preparation Interview Preparation 00:30:00 Module 08: Picking a Tech to Use Picking a Tech to Use 00:30:00 Module 09: Attract and Hire the Best Talents Attract and Hire the Best Talents 00:15:00 Module 10: Final Thoughts and Onboarding Final Thoughts and Onboarding 00:29:00

Recruitment and Virtual Interview
Delivered Online On Demand4 hours 20 minutes
£10.99

Recruitment: IT Basics for IT Recruiters

4.5(3)

By Studyhub UK

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Recruitment: IT Basics for IT Recruiters Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Recruitment: IT Basics for IT Recruiters Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Recruitment: IT Basics for IT Recruiters Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Recruitment: IT Basics for IT Recruiters Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Recruitment: IT Basics for IT Recruiters? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Recruitment: IT Basics for IT Recruiters there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Recruitment: IT Basics for IT Recruiters course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Recruitment: IT Basics for IT Recruiters does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Recruitment: IT Basics for IT Recruiters was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Recruitment: IT Basics for IT Recruiters is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Section 01: Introduction Introduction 00:02:00 Section 02: IT Fundamentals Server 00:08:00 What is hardware and software? 00:04:00 Project Life Cycle 00:06:00 Software Development Life Cycle 00:08:00 Section 03: IT Terms / basics Methodologies: Scrum, Agile, Kanban, Waterfall, Lean 00:09:00 CMS 00:04:00 API 00:04:00 Stacks 00:03:00 Native & Hybrid Native Apps 00:02:00 CI / CD / Deployment tools 00:04:00 Section 04: IT Positions CTO 00:13:00 IT Architects 00:08:00 Product Owner 00:12:00 Product Manager 00:06:00 PO vs Product Manager 00:04:00 Project Manager 00:13:00 Product Owner vs Project Manager vs Product Manager 00:07:00 Business Analysts 00:09:00 Business Intelligence Analyst 00:06:00 Data Engineer 00:05:00 Data Scientist 00:07:00 Data Engineer vs Data Scientist 00:07:00 Agile Coach 00:14:00 Scrum Master 00:08:00 Agile Coach vs Scrum Master 00:01:00 Frontend Developer 00:06:00 Backend Developer 00:06:00 Fullstack Developer 00:04:00 Developers: Frontend, Backend and Fullstack 00:02:00 iOS Developer 00:03:00 Android Developer 00:04:00 UX Designers 00:09:00 UI Design 00:08:00 UX vs UI Design: what is the difference? 00:04:00 QA Engineers and Testers 00:09:00 System Administrators+ 00:07:00 DevOps 00:05:00 SEO Specialists: who are they? 00:10:00 Section 05: IT Technologies Programming languages and frameworks Programming Languages and Frameworks. Introduction 00:01:00 Programming languages and frameworks 00:08:00 JavaScript 00:02:00 Java 00:03:00 Python 00:01:00 C 00:02:00 C# 00:02:00 C++ 00:03:00 SWIFT 00:02:00 Objective C 00:01:00 HTML 00:02:00 PHP 00:02:00 Ruby 00:02:00 SQL 00:02:00 Go 00:01:00 R 00:01:00 Section 06: IT Technologies: Databases Database 00:05:00 Types of Databases 00:07:00 Section 07: From Recruiter to Recruiter The day of an IT Recruiter 00:05:00 Key principles 00:03:00 Sourcing Tipps 00:03:00 Section 08: Bye-bye Thank you for taking part in this course! 00:01:00 Assignment Assignment - Recruitment: IT Basics for IT Recruiters 00:00:00

Recruitment: IT Basics for IT Recruiters
Delivered Online On Demand5 hours 10 minutes
£10.99

Safer Recruitment Training

4.5(3)

By Studyhub UK

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Safer Recruitment Training Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Safer Recruitment Training Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Safer Recruitment Training Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Safer Recruitment Training Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Safer Recruitment Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Safer Recruitment Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Safer Recruitment Training course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Safer Recruitment Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Safer Recruitment Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Safer Recruitment Training is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Safer Recruitment Training Introduction to Safer Recruitment Training 00:30:00 Module 02: Pre-recruitment Considerations Pre-recruitment Considerations 00:29:00 Module 03: Planning the Interview Planning the Interview 00:38:00 Module 04: After Interview Procedures After Interview Procedures 00:35:00 Module 05: Pre-Appointment Pre-Appointment 00:26:00 Module 06: Starting Employment Starting Employment 00:32:00 Module 07: Electronic Recruitment Electronic Recruitment 00:27:00 Assignment Assignment - Safer Recruitment Training 00:00:00

Safer Recruitment Training
Delivered Online On Demand3 hours 37 minutes
£10.99

Travel & Tourism Diploma Level 4

4.7(160)

By Janets

The Travel & Tourism Diploma Level 4 course is designed to provide an insight to travel and tourism operations, with an in-depth look at the types of tourism organisations and roles in this field. In this course, learners will gain a comprehensive understanding of how the travel and tourism industry has evolved and the many career opportunities in this sector.  The course covers essential areas of travel and tourism, such as sustainability in tourism, travel pitfalls, popular travel destinations, and tour operations. Throughout, learners will develop crucial skills such as customer service and business communication and will learn how to utilise social media to market tourist destinations. There are no specific entry requirements for this course, and students of all academic backgrounds can enrol.  Enrol today, and kickstart your career in this exciting industry. Learning Outcomes of The Travel & Tourism Diploma Level 4: Gain a solid understanding of today's UK travel and tourism industry Familiarise with the characteristics of travel and tourism organisations Explore your career opportunities in this sector and the different types of roles Broaden your knowledge of sustainability in tourism & its socio-cultural impact Learn how to utilise social media platforms for marketing travel destinations Develop your communication skills to deliver excellent customer service Understand the fundamentals of running a successful travel business Have an excellent understanding of contemporary issues in travel and tourism Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is This Course for? This introductory training course is suitable for those who are interested in a career in the travel and tourism industry. It is ideal for beginners who are new to the field and wish to gain accreditation and skills to fast track their career. Career Path On successful completion of this course, learners will have the practical skills and knowledge to explore a wide range of roles within the travel and tourism sector, including a wide range of salaries. Related professions in this field include: Travel Agent Business Travel Consultant Tour Operator Information Clerk Luxury Travel Consultant Cruise Ship Director Course Content Travel & Tourism Diploma An Introduction to Travel & Tourism 00:40:00 The Business of Travel and Tourism 00:20:00 Marketing to the Traveling Public 00:40:00 Characteristics of Travel and Tourism Organisations 00:40:00 Career Development within the Industry 00:35:00 Sustainable Tourism 00:30:00 Sociocultural Impacts of Travel and Tourism 00:30:00 Environmental Impacts of Tourism 00:15:00 Social Media and Tourism Marketing 00:15:00 Tourism and UK 00:20:00 Travel & Tourism Diploma Level 4 - Figures and Diagrams Travel & Tourism Diploma Level 4 - Figures and Diagrams 00:00:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Travel & Tourism Diploma Level 4
Delivered Online On Demand4 hours 45 minutes
£25

Understanding the Formation and Fashioning of Gems

By NextGen Learning

This is a journey into the enigmatic world of gems, where you will uncover the captivating tale behind their mesmerising allure. From the very origins of these radiant treasures to the artful craftsmanship that brings them to life, immerse yourself in a course that unravels the secrets of gemology. Explore the vivid palette of colours, delve into the intricate process of fashioning, and gain invaluable insights into gem testing and measurement. Join us on this extraordinary expedition and unlock the captivating realm of precious gemstones. Learning Outcomes: Gain a comprehensive understanding of the fascinating world of gems, from their formation to their vibrant colours. Develop insights into the intricate process of fashioning gems and the artistry behind it. Acquire knowledge about gem testing, measurement, and the factors that contribute to their value. Identify and appreciate the characteristics of precious gemstones. Explore the historical significance and cultural symbolism associated with gems. Develop a foundation in gemology that can be applied in various personal or professional contexts. Embark on a captivating journey into the realm of gems with our comprehensive course that explores the intricate formation and exquisite fashioning of these radiant treasures. Delve into the enigmatic origins of gems, tracing their transformation from raw minerals to dazzling gemstones. Immerse yourself in a rich tapestry of colours as you unravel the secrets behind their vivid hues and learn about the factors that determine their rarity and value. Through engaging modules, you'll gain a deep understanding of the artful craftsmanship involved in fashioning gems, appreciating the delicate interplay between precision and creativity. Discover the profound beauty and cultural significance of precious gemstones as you explore their historical contexts and symbolic meanings throughout the ages. This course is ideal for those who are passionate about gems and seek to expand their appreciation and expertise in gemology. Whether you're a jewellery enthusiast, gemstone collector, or aspiring gemologist, this course provides a solid foundation for exploring the captivating world of gems. So what are you waiting for? Enrol in the course right now! Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is perfect for: Jewellery enthusiasts seeking a deeper understanding of gemstones. Gemstone collectors who wish to expand their knowledge and appreciation. Aspiring gemologists looking to establish a strong foundation in the field. Individuals with a general curiosity about the formation and fashioning of gems. Career path Gemstone Appraiser: £25,000 - £45,000 per year. Jewellery Designer: £20,000 - £50,000 per year. Gemstone Wholesaler: £25,000 - £60,000 per year. Gemstone Buyer for Retailers: £30,000 - £60,000 per year. Jewelry Store Manager: £25,000 - £45,000 per year. Gemstone Researcher: £25,000 - £50,000 per year.

Understanding the Formation and Fashioning of Gems
Delivered Online On Demand2 hours
£15

Customer Service: Customer Retention Specialist Training

By Compliance Central

The demand for Customer Retention Specialists is on the rise, driven by the need to improve customer loyalty and reduce churn. Recent statistics indicate a 20% increase in job postings for Customer Retention Specialists in the past year. These professionals can expect to earn an average salary ranging from £25,000 to £35,000 per year, with the potential for higher earnings based on experience and industry. Their role in preserving valuable customer relationships makes them valuable assets to businesses seeking long-term success. Are you looking to enhance your Customer Service skills? If yes, then you have come to the right place. Our comprehensive course on Customer Service will assist you in producing the best possible outcome by mastering the Customer Service skills. The Customer Service course is for those who want to be successful. In the Customer Service course, you will learn the essential knowledge needed to become well versed in Customer Service. Our Customer Service course starts with the basics of Customer Service and gradually progresses towards advanced topics. Therefore, each lesson of this Customer Service course is intuitive and easy to understand. Why would you choose the Customer Service course from Compliance Central: Lifetime access to Customer Service course materials Full tutor support is available from Monday to Friday with the Customer Service course Learn Customer Service skills at your own pace from the comfort of your home Gain a complete understanding of Customer Service course Accessible, informative Customer Service learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Customer Service Study Customer Service in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Customer Service Course Customer Service: Customer Retention Specialist Training Curriculum Breakdown of the Customer Service Course Transform your career with the Customer Retention Specialist Bundle! Perfect your skills and stand out in the employment market with our comprehensive training program. Impress potential employers and add valuable expertise to your resume. Don't wait-enrol in the Customer Retention Specialist Bundle now and take the first step towards a successful and fulfilling career! Course Outline: WHY Customer Service Is CRITICAL To Your Business! Good Isn't Good Enough! We Are ALL in the 'Helping Field' Providing 'Concierge' Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service! More Money $$$ - Through Customer Retention How Much Is A Customer Worth? Do You Understand Your Customer? Dealing With Difficult Customers 'LEAP' Into Customer Service! Exceptional Phone Service WHY Customers Buy From YOU! BONUS LECTURE!!! FINAL TIPS!!! CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Service course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Customer Service. It is also great for professionals who are already working in Customer Service and want to get promoted at work. Requirements To enrol in this Customer Service course, all you need is a basic understanding of the English Language and an internet connection. Career path Customer Service Representative: £18,000 to £25,000 per year Call Center Supervisor: £22,000 to £30,000 per year Customer Success Manager: £30,000 to £45,000 per year Customer Experience Specialist: £25,000 to £35,000 per year Client Relations Manager: £35,000 to £50,000 per year Customer Service Team Leader: £25,000 to £40,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited Hardcopy Certificate Hard copy certificate - £10.79 CPD Accredited Hardcopy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Customer Service: Customer Retention Specialist Training
Delivered Online On Demand3 hours
£12

Medical Secretary & Receptionist - Course

By Training Tale

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Secretary & Receptionist course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive this course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this Medical Secretary & Receptionistcourse, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Secretary & Receptionist Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary & Receptionist Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing Medical Secretary & Receptionist course. Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for Medical Secretary & Receptionist course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. [Bundle Course 1] Detailed course curriculum of the Medical Secretary & Receptionist Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology [Bundle Course 2] Dealing With Difficult People Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type [Bundle Course 3] Communication Skills Course Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication [Bundle Course 4] Level 4 Time Management Course Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan [Bundle Course 5] Level 5 Negotiation Skills Course Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections [Bundle Course 6] Level 5 Report Writing Course Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development [Bundle Course 7] Level 5 Proofreading & Copy Editing Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development [Bundle Course 8] Level 2 Customer Service Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers [Bundle Course 9] Level 1 Certificate in Well-being Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness [Bundle Course 10] Level 3 Diploma in Healthcare Support Module 01: Promote Personal Development in Care Settings Module 02: Promote Safeguarding and Protection in Care Settings Module 03: Promote Health, Safety and Wellbeing in Care Settings Module 04: Understand Mental Well-Being and Mental Health Promotion Module 05: Causes and Spread of Infection Module 06: Promote Communication in Care Settings Module 07: Responsibilities of a Care Worker Module 08: Promote Effective Handling of Information in Care Settings Module 09: Understand Mental Health Problems Module 10: The Principles of Infection Prevention and Control And More... [Bundle Course 11] **Workplace Stress Management** [Bundle Course 12] **Anger Management** Who is this course for? This Medical Secretary & Receptionist course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing Medical Secretary & Receptionist, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities- Medical Receptionist & Secretary Healthcare Administrator GP Receptionist Patient Coordinator In the United Kingdom, these job opportunities pay between £10,000 and £30,000 per year.

Medical Secretary & Receptionist - Course
Delivered Online On Demand6 days
£59

Close Protection

5.0(10)

By Apex Learning

Overview This comprehensive course on Close Protection will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Close Protection comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Close Protection. It is available to all students, of all academic backgrounds. Requirements Our Close Protection is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 8 sections • 8 lectures • 02:42:00 total length •Introduction to Close Protection: 00:15:00 •The Close Protection Team: 00:22:00 •The Planning: 00:30:00 •Threat Assessment: 00:24:00 •Vehicle Drills: Embus and Debus: 00:36:00 •Route Selection and Reconnaissance: 00:16:00 •Legislation Regarding Close Protection: 00:19:00 •Assignment - Close Protection: 00:00:00

Close Protection
Delivered Online On Demand2 hours 42 minutes
£12

Safer Recruitment Training Diploma - CPD Certified

4.7(26)

By Academy for Health and Fitness

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! Our Aim Is Your Satisfaction! The offer Ends Soon; Hurry Up!! Safer Recruitment Diploma A recruitment consultant is responsible for the tasks of pairing candidates with appropriate vacancies. Additionally, this sort of work requires individuals who are motivated and skilled at analysing details. Without specific skills, it is impossible to land a recruitment-based job. Fortunately, we have created and thoughtfully planned a course on Recruitment for the kind of person who is driven, trustworthy, has a keen eye for detail, and has strong problem-solving talents or wants to improve these qualities. Upon successful completion of this Safer Recruitment Diploma course, you will be able to, Get an introduction to resourcing and talent management. Improve your understanding of coaching, training, and development. Learn the core concepts of performance management and planning human resources. Gain a thorough grasp of job analysis and design. Determine the importance of employer branding. Recognise the improvement opportunities of the talent management system. Why Prefer Us for Safer Recruitment Diploma? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! with this Recruitment Bundle Get instant access to this R and Marketing: Recruitment course. Learn Safer Recruitment from anywhere in the world Safer Recruitment is affordable and simple to understand Safer Recruitment is entirely online, interactive lesson with voiceover audio Lifetime access to the Safer Recruitment course materials Safer Recruitment comes with 24/7 tutor support Safer Recruitment Diploma The online course "Safer Recruitment Diploma" equips HR professionals and aspiring practitioners with the skills to evaluate and mitigate risks in talent management. This HR and Marketing: Recruitment concise program covers key modules on resourcing, talent planning, coaching, performance management, and employer branding. Participants learn to identify improvement opportunities and build resilient talent management systems that align with business objectives. Assessment Process of HR and Marketing: Recruitment Training Once you have completed all the modules in the Recruitment & Talent Management course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 01. Introduction to Resourcing and Talent Management 16:11 1: Introduction to Resourcing and Talent Management Preview 16:11 Module 02. Resourcing and Talent Planning 05:57 2: Resourcing and Talent Planning 05:57 Module 03. Talent Management and The Role of Recruiting 06:11 3: Talent Management and The Role of Recruiting 06:11 Module 04. Coaching, Training and Development 13:02 4: Coaching, Training and Development 13:02 Module 05. Performance Management 16:43 5: Performance Management 16:43 Module 06. Benefits of Talent Management 12:52 6: Benefits of Talent Management 12:52 Module 07. Planning Human Resources 14:46 7: Planning Human Resources 14:46 Module 08. Job Analysis and Design 07:03 8: Job Analysis and Design 07:03 Module 09. Employer Branding 17:07 9: Employer Branding 17:07 Module 10. Improvement Opportunities of Talent Management System 12:23 10: Improvement Opportunities of Talent Management System 12:23 Assessment (Optional) 15:00 11: MCQ Exam 15:00 Order Your Certificate 02:00 12: Order Your CPD Certificate 01:00 13: Order Your QLS Endorsed Certificate 01:00 Who is this course for? Safer Recruitment Diploma Our Safer Recruitment Diploma is suitable for Individuals who want a better understanding of recruitment processes. Requirements Safer Recruitment Diploma You will not need any prior background or expertise to enrol in this Safer Recruitment Diplomacourse. Career path Safer Recruitment Diploma This Safer Recruitment Diploma Training course is uniquely designed to benefit anyone from any background. Certificates CPDQS Accredited Certificate Digital certificate - Included Cademy certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed CPDQS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Safer Recruitment Training Diploma - CPD Certified
Delivered Online On Demand2 hours 18 minutes
£12