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2466 Career Development courses delivered Online

Virtual Interviewing for Human Resource Managers: Part 2

By iStudy UK

Course Description Get instant knowledge from this bite-sized Virtual Interviewing for Human Resource Managers: Part 2 course. This course is very short and you can complete it within a very short time. In this Virtual Interviewing for Human Resource Managers: Part 2 course you will get fundamental ideas of virtual interviewing, the key understanding of hiring the best talents and so on. Enrol in this course today and start your instant first step towards learning about picking a tech to use. Learn faster for instant implementation. Learning outcome  Know how to attract and hire the best talents Understand picking a tech to use Learn about onboarding How Much Do HR Managers Earn? Senior - £69,000(Appx.) Average - £48,000(Appx.) Starting - £34,000(Appx.) Requirement Our Virtual Interviewing for Human Resource Managers: Part 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Virtual Interviewing for Human Resource Managers: Part 2 Module 01: Picking a Tech to Use 00:29:00 Module 02: Attract and Hire the Best Talents 00:14:00 Module 03: Final Thoughts and Onboarding 00:28:00 Assignment Assignment - Virtual Interviewing for Human Resource Managers: Part 2 00:00:00

Virtual Interviewing for Human Resource Managers: Part 2
Delivered Online On Demand1 hour 11 minutes
£25

Neurology Training Course

5.0(2)

By Institute of Beauty & Makeup

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Neurology Training Course
Delivered Online On Demand1 hour
£12

Event Management - Party Planner

5.0(2)

By Institute of Beauty & Makeup

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Event Management - Party Planner
Delivered Online On Demand1 hour
£12

Communication Skills & Networking Skills Course - CPD Accredited

By Wise Campus

Communication Skills & Networking Skills Course - CPD Accredited Are you looking to strengthen your communication skills? This communication skills course is precisely planned and developed. You will receive simple-to-understand lessons as well as insightful information on the field of communication skills courses. This communication skills course aimed at providing participants a thorough understanding of communication skills with an emphasis on best practices and the underlying expertise. The Communication Skills Course will help you by teaching you about various forms, processes, and styles of communication. The Communication Skills Course also discusses communication barriers. In this specialised Communication Skills Course, you will learn the Main Seven Steps for Successful Communication in short. You will learn about the Dos and Don'ts of Successful Communication from the Communication Skills course. Hence, enrol as soon as possible in this communication skills course to maximise your potential. Learning Outcome of Communication Skills & Networking Skills Course Communication Skills Course will describe about types of Communication Different Barriers to Communication will be briefly explain in Communication Skills Course How to access in Communication Competence and its process are a part of this Communication Skills Course You will know about Seven Actions for Effective Communication Communication Skills Course explain Do's and Don'ts of Effective Communication Communication Skills & Networking Skills Course - CPD Accredited Course This Communication Skills: Communication Skills Course includes a FREE PDF Certificate. Lifetime Communication Skills: Communication Skills Course Instant access to this Communication Skills: Communication Skills Course Get FREE Tutor Support to this Communication Skills: Communication Skills Course Communication Skills & Networking Skills Course - CPD Accredited Unlock your full potential with our Communication Skills: Communication Skills course! Designed to strengthen your understanding of Communication Skills: Communication Skills, this course offers easy-to-follow lessons and essential insights into effective communication. Master the Communication Skills: Communication Skills fundamentals, covering various communication styles, processes, and strategies. Learn to overcome communication barriers and apply the main seven steps for success. Our Communication Skills: Communication Skills course also covers the Dos and Don’ts to ensure impactful interactions. Enroll today to enhance your Communication Skills: Communication Skills and open doors to new opportunities! Who is this course for? Communication Skills & Networking Skills Course - CPD Accredited The Communication Skills course is the perfect fit for anyone interested in or working in this industry. Requirements Communication Skills & Networking Skills Course - CPD Accredited To enrol in this Communication Skills: Communication Skills Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Communication Skills: Communication Skills Course. Be energetic and self-motivated to complete our Communication Skills: Communication Skills Course. Basic computer Skill is required to complete our Communication Skills: Communication Skills Course. If you want to enrol in our Communication Skills: Communication Skills Course, you must be at least 15 years old. Career path Communication Skills & Networking Skills Course - CPD Accredited If you do the Communication Skills Course, the worth of your resume will increase and you'll be more qualified.

Communication Skills & Networking Skills Course - CPD Accredited
Delivered Online On Demand2 hours 42 minutes
£12

Job Interview Practicals

By The Teachers Training

Overview Job Interview Practicals Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Job Interview Practicals Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Section 01: Interview Masterclass - Maximize Your Chances of Success Interview Masterclass - Maximize Your Chances of Success 00:03:00 Section 02: Interview Preparation Tips - Get Yourself Game Ready! Get Yourself Ready! Power Preparation 00:08:00 Final Prep Tips! 1-2 Days before Interview 00:03:00 Section 03: Game Time! Interview Day! It's Interview Day! How to ACE the Interview! 00:07:00 Positive Personality Traits 00:07:00 How to Engage & Impress in Conversation 00:05:00 The Art of Asking Questions 00:08:00 The Art of Asking Questions 00:08:00 How to Answer Questions Using Skill & Psychological Tricks 00:10:00 Section 04: After the Interview - Tips for Boosting Your Chances Even Further After Interview - Still More You Can Do 00:05:00 Staying Professional 00:02:00 That Wasn't What You Expected!! 00:03:00 Waiting for the Answer 00:02:00 Section 05: Conclusion - Let's Review the Tips! Let's Review the Tips - So Much to Consider 00:04:00 Assignment Assignment - Job Interview Practicals 00:00:00

Job Interview Practicals
Delivered Online On Demand1 hour 15 minutes
£27.99

Job Interview Skills Training for Teachers

By The Teachers Training

Job Interview Skills Training for Teachers Do you want to pursue a career in teaching? Are you ready to step into the spotlight and land your dream teaching position with confidence and finesse? Well, our Job Interview Skills Training for Teachers course is right for you. This course will empower you with the tools and strategies to excel in any interview scenario. Our Job Interview Skills Training for Teachers course dives deep into every facet of the interview process, ensuring you're well-prepared to navigate every question and interaction with grace and proficiency. This course will teach you the art of setting clear interview goals, conducting thorough research, and presenting yourself as the perfect fit for the job. Plus, you will learn the secrets to crafting a compelling narrative about yourself and embracing the proper mindset to tackle any curveball the interview throws. Moreover, this Job Interview Skills Training for Teachers course will help you develop a detailed strategy memo outlining key interview points, anticipated questions, and examples to guide responses and ensure coherence and clarity during the interview. You will also learn video rehearsal methods to practise interview responses, refine communication skills, and enhance verbal and non-verbal cues. As you move through the Job Interview Skills Training for Teachers course, you will become familiar with effective questioning techniques to inquire about the teaching role, school culture, and professional development opportunities during the interview process. Furthermore, you will learn to embrace feedback constructively, reflect on interview performance, identify improvement areas, and implement strategies to enhance future interview readiness and success. Enrol in the Job Interview Skills Training for Teachers course to unlock the keys to interview success! Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language numeracy and IT Desire for entrepreneurship over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Job Interview Skills Training for Teachers Job Interview Promo 00:01:00 Establishing Your Job Interview Goals 00:02:00 Research and Preparation for the Job Interview 00:05:00 How to Dress for the Interview 00:04:00 How to make Small Talk 00:03:00 Tell Me About Yourself 00:10:00 The Proper Job Interview Mindset 00:05:00 The Strategy Memo 00:04:00 Rehearse Your Interview on Video 00:06:00 Ask for the job 00:03:00 Feedback 00:01:00

Job Interview Skills Training for Teachers
Delivered Online On Demand44 minutes
£27.99

Retirement and Succession Planning Course

By iStudy UK

Make the correct plan for your future after Retirement It is never too early to plan for your life after retirement. So why not start now? This course on Retirement and Succession Planning Course will provide you the perfect platform for you to get your life sorted after retirement. Retirement and succession planning is the management of filling the gap when a valuable employee retires. Preparing yourself emotionally for letting go of your business can be difficult, perhaps the most difficult part of the entire process. Spend some time dreaming about your ideal retirement-just like you do with your own clients. Preparing yourself is the most personal part of the retirement process. Retired workers or employers in a company can only be replaced with someone who has the same skills and knowledge. You can learn everything from settling down after retirement to how to fill in the hole left by another person when he retires from a company. Manage others retirement as well as yours. If you want to know more about retirement and succession planning, then you don't have to worry about finding another source, this course will provide you everything you need to learn. Course Highlights Retirement and Succession Planning Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Retirement and Succession Planning Course into 42 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 12 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Retirement and Succession Planning Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Retirement and Succession Planning Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Retirement and Succession Planning Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Retirement Planning Financial Planning And Planning For Retirement FREE 00:30:00 Diversity Is Key In Retirement Planning FREE 01:00:00 Financial Future And Planning For Retirement 00:30:00 IRA vs. 401 (k) 01:00:00 Long Term Retirement Planning 00:30:00 Planning Your Financial Retirement 01:00:00 Properly Planning For Financial Retirement 01:00:00 Property Investment For Retirement 01:00:00 Retirement Planning : How Long Do You Expect To Live 01:00:00 Keys Considerations When Planning For Financial Retirement 01:00:00 Types Of Retirement Plans 01:00:00 What Are Iras? 01:00:00 What Is A 401(K)? 01:00:00 Why A Financial Advisor? 01:00:00 Importance Of Planning For Retirement 01:00:00 A Financial Planner May Be Your Best Gift To Yourself 00:30:00 Common 401(k) Mistakes 01:00:00 Consolidation Or Multiple Accounts 00:30:00 Dealing With Alzheimer's 02:00:00 Find Senior Independent Living Peoples Near You 00:30:00 Importance Of Life Insurance For Financial Retirement Planning 01:00:00 Investing In Bonds 00:30:00 Long Term Care Options 00:30:00 Manage Your Money In Financial Retirement 00:30:00 Retirement Planning And Savings Plans 01:00:00 Retirement Isn't For Everybody 00:30:00 Roth Iras For Financial Retirement 00:30:00 The Future Of Senior Living And Assisted Living 01:00:00 Thinks To Consider When Considering A 401(K) 01:00:00 Perfect Time For Retirement 01:00:00 Succession Planning Module One - Getting Started 00:30:00 Module Two - Succession Planning Vs. Replacement Planning 01:00:00 Module Three - Preparing for the Planning Process 01:00:00 Module Four - Initiating Process 01:00:00 Module Five-The SWOT Analysis 01:00:00 Module Six - Developing the Succession Plan 01:00:00 Module Seven - Executing-the Plan 01:00:00 Module Eight - Gaining Support 01:00:00 Module Nine - Managing the Change 01:00:00 Module Ten - Overcoming Roadblocks 01:00:00 Module Eleven - Reaching the End 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Final Exam

Retirement and Succession Planning Course
Delivered Online On Demand36 hours
£25

Web Design and Web Development With Complete Career Guide Course

5.0(2)

By Training Express

In today's digital age, web design and development are at the heart of creating engaging online experiences. The Web Design and Web Development course offers you the perfect opportunity to gain valuable knowledge and skills to build and maintain websites. Whether you are interested in creating sleek, user-friendly designs or coding dynamic websites, this course is designed to help you grasp the essential tools and techniques needed for success. As websites evolve, so does the demand for innovative and functional designs, and this course helps you stay ahead of the curve by offering a solid understanding of both design principles and coding practices. The world of web design and development continues to grow as businesses increasingly turn to online platforms to connect with customers. By learning the foundations of web design, HTML, CSS, JavaScript, and more, you'll be able to develop a range of websites, from basic landing pages to sophisticated online stores. You'll also be introduced to web development frameworks that can streamline your workflow and increase efficiency. This course provides everything you need to develop an online presence that meets the demands of modern users, ensuring that you're well-equipped for an exciting career in the tech industry. Key Features: CPD Certified 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Web Design and WordPress Training Module 01: Web Design Module 02: Requirements to take this course Module 03: Organizing your Web Design Project Module 04: Gathering project information from client Module 05: Sketching, Wireframing, Atomic Design & 8point Grid system Module 06: Style Guides, colors and typographics scales Module 07: Designing for Desktop/Large View (Wstudio Web Design Project) Module 08: Planning Responsive Web Design Module 09: Designing for Tablet/Medium View (Wstudio Web Design Project) Module 10: Designing for Mobile/Small View (Wstudio Web Design Project) Module 11: Designing for Developers Module 12: Prototyping with Invision app Module 13: SVGs and Icon Fonts in Web Design Module 14: WordPress Training Module 15: Introduction & installing WordPress Module 16: WordPress page builder Familiarization Module 17: WordPress home page Design & development Module 18: WordPress About Us page Design & development Module 19: WordPress Contact Us & blog page design & development Module 20: WordPress Responsive website & publishing website Module 21: Free Plugins to mimic the Elementor Pro Module 22: Exporting & importing our Elementor pages Module 23: Creating Our WordPress ecommerce store Module 24: WordPress website customization Module 25: WordPress Website Backup, official email & more Advanced Diploma in PHP Web Development Module 01: Introduction Module 02: Environment Configuration Module 03: PHP Basics and Syntax Module 04: PHP Forms and MySQL and User Authentication ________________________________________________________________________ Complete Career Guide for Web Design and Web Development (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Web Design. In addition to mastering the essentials of Web Design, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Web Design. Your dream career starts here! List of career guide courses included in Web Design and Web Development With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Gain proficiency in web design principles and techniques. Develop effective project organization and client communication skills. Master the use of sketching, wireframing, and the 8-point grid system. Make typographic scales, style guides, and integrated graphic elements. Demonstrate expertise in responsive web design for various devices. Acquire practical knowledge in WordPress installation, customization, and e-commerce. ________________________________________________________________________ Accreditation All of our courses, including thiscourse, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Course, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to become skilled web designers and developers. Those seeking comprehensive WordPress training for website creation. Creative professionals aiming to enhance their design and development skills. Beginners in web design and development looking for a structured course. entrepreneurs who want to take charge of the material and layout of their website. Career path Web Designer - £25K to 35K/year. Front-end Developer - £30K to 40K/year. WordPress Developer - £28K to 38K/year. UI/UX Designer - £32K to 42K/year. E-commerce Developer - £35K to 45K/year. Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included

Web Design and Web Development With Complete Career Guide Course
Delivered Online On Demand1 hour
£65

Perfect Pitching Course

5.0(1)

By Course Gate

Having perfect pitch is a rare quality. In case, perfect pitch is not something everyone born with it; it can be the one that you develop with enough training, practice and guideline. The Perfect Pitching Course is designed to teach you the exact utterance, expression, and inflexion of words to fascinate your audience. Gain the ability to identify general limitations of performing the opening speeches, reference point, present your message like a storyteller so that people listen to intensely and learn some persuasive tactics to grab the attention of your audience. Additionally, learn to talk about specific notes and explore innovative ideas for solving your problems, barriers, and complexities concerning pitching your speech. Who is this course for? Perfect Pitching Course is suitable for anyone who wants to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Perfect Pitching Course is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Introduction Promo Video 00:02:00 The 9 Steps to a Perfect Pitch An Introduction: Why Pitching is Important 00:02:00 Being Concise 00:02:00 Solving their Problem 00:03:00 Telling Them What They Want to Hear 00:02:00 Speaking in Plain English 00:02:00 Grabbing the Listener's Attention 00:03:00 Asking Qualifier Questions 00:03:00 Showing Your Passion 00:03:00 Telling a Consistent Story 00:02:00 Concluding with a Call to Action 00:02:00 Types of Pitches The Pixar Pitch 00:04:00 The Rhyming Pitch 00:01:00 The One-Word Pitch 00:01:00 The Logline Pitch 00:01:00 The Question Pitch 00:01:00 Conclusions Summary 00:02:00 Next steps / further reading 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Perfect Pitching Course
Delivered Online On Demand1 hour 35 minutes
£11.99

Customer Service Manager

5.0(1)

By Course Gate

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Customer Service Manager will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Customer Service Manager will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Customer Service Manager and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Customer Service Manager is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Customer Service Manager. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Customer Service Manager will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Who We Are and What We Do Who We Are and What We Do 00:17:00 Module 02: Establishing Your Attitude Establishing Your Attitude 00:12:00 Module 03: Identifying and Addressing Customer Needs Identifying and Addressing Customer Needs 00:12:00 Module 04: Generating Return Business Generating Return Business 00:14:00 Module 05: In-Person Customer Service In-Person Customer Service 00:10:00 Module 06: Giving Customer Service over the Phone Giving Customer Service over the Phone 00:12:00 Module 07: Providing Electronic Customer Service Providing Electronic Customer Service 00:12:00 Module 08: Recovering Difficult Customers Recovering Difficult Customers 00:15:00 Module 09: Understanding When to Escalate Understanding When to Escalate 00:14:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Customer Service Manager
Delivered Online On Demand1 hour 58 minutes
£11.99