2427 Career Development courses in Nottingham delivered On Demand

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Entrepreneurs Business Planning course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Entrepreneurs Business Planning course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Entrepreneurs Business Planning and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Entrepreneurs Business Planning course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Entrepreneurs Business Planning course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The Entrepreneurs Business Planning will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Introduction to Business Plan for Entrepreneurs Business Plan for Entrepreneurs Achieve Your Short & Long Term Goals preview 00:04:00 Module 01: Things to Consider Before Starting a Business Plan Things to Consider Before Starting a Business Plan 00:04:00 Lesson 01 Identify Your Skills 00:04:00 Lesson 02 Audit the Market Demand of Your Idem 00:04:00 Lesson 03 Check for Availability of Resources 00:04:00 Lesson 04 Work on a Financial Plan 00:03:00 Lesson 05 Be Ready to Face Failure 00:03:00 Module 02: The Elements of a Business Plan The Elements of a Business Plan 00:03:00 Lesson 01 Mission Statement (Company Overview) 00:04:00 Lesson 02 Marketplace Opportunity 00:05:00 Lesson 03 Product/Service Information 00:04:00 Lesson 04 Sales/Market Plan 00:04:00 Lesson 05 Financials 00:04:00 Module 03: Who Are You Writing the Business Plan For Who Are You Writing the Business Plan For 00:04:00 Lesson 01 You Want to Start a Business 00:03:00 Lesson 02 You Own an Established Firm and are Seeking Help 00:04:00 Lesson 03 You Need to Determine Your Objectives 00:04:00 Lesson 04 You're Trying to Predict the Future 00:04:00 Lesson 05 You Want to Use it to Raise Money 00:03:00 Module 04: The Purpose of a Business Plan The Purpose of a Business Plan 00:03:00 Lesson 01 Provide a Road Map 00:04:00 Lesson 02 Understand What to Focus On 00:04:00 Lesson 03 Raise finance 00:04:00 Lesson 04 Manage your Business Effectively 00:04:00 Lesson 05 Enlightening Executive Talent 00:04:00 Module 05: How a Business Plan Can Help with Long Term Success How a Business Plan Can Help with Long Term Success 00:04:00 Lesson 01 A Business Plan Is Simply a Must-Have for Some Businesses 00:05:00 Lesson 02 A Business Plan Helps You Make Decisions 00:03:00 Lesson 03 A Business Plan Can Be a Reality Check 00:05:00 Lesson 04 A Business Plan Can Give You New Ideas 00:05:00 Lesson 05 A Business Plan Creates an Action Plan 00:03:00 Module 06: Reasons You Need a Business Plan Reasons You Need a Business Plan 00:04:00 Lesson 01 Gain a Deep Understanding of Your Market 00:03:00 Lesson 02 Hold Yourself Accountable 00:04:00 Lesson 03 Know Your Message 00:05:00 Lesson 04 Confirm the Math 00:06:00 Lesson 05 Iron Out Possible Kinks 00:04:00 Module 07: Conclusion Review 00:03:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Customer Service Advisor Training will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Customer Service Advisor Training will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Customer Service Advisor Training and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Customer Service Advisor Training is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Customer Service Advisor Training. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Customer Service Advisor Training will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Introduction to Customer Relationship Management (CRM) Introduction to Customer Relationship Management (CRM) 00:22:00 Module 02: CRM Fundamentals CRM Fundamentals 00:24:00 Module 03: CRM Strategies CRM Strategies 00:33:00 Module 04: CRM Databases CRM Databases 00:21:00 Module 05: Deepening Customer Relationship Deepening Customer Relationship 00:23:00 Module 06: Handling Customer Complaints Handling Customer Complaints 00:22:00 Module 07: Introduction to Customer Service Introduction to Customer Service 00:23:00 Module 08: What's Different about Good Customer Service? What's Different about Good Customer Service? 00:12:00 Module 09: Customer Service Communication Strategies Customer Service Communication Strategies 00:24:00 Module 10: Building Rapport Over the Phone Building Rapport Over the Phone 00:24:00 Module 11: Active Listening and Managing Tough Callers Active Listening and Managing Tough Callers 00:28:00 Module 12: Problem Solving over the Phone Problem Solving over the Phone 01:04:00 Module 13: Time Management Time Management 00:35:00 Module 14: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

This Advanced Diploma in Customer Service aims to teach the necessary requirements of those working in a business who work closely with clients so that the care they provide is to the highest standard. It is also for learners whose job role requires them to deliver continually improving service to customers With this course you will gain a valuable understanding of a range of technical skills and behaviours in communicating with customers, resolving customer service problems and supporting service improvements. Also, learn how to deal with difficult customers and also connect with your customers online. Develop an advanced set of skills and hone knowledge that can be applied in any sector or organisation type.  Who is this course for? Advanced Diploma in Customer Service is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Advanced Diploma in Customer Service is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Customer Service Module One - Getting Started 00:30:00 Module Two - Who We Are and What We Do 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Advanced Diploma in Customer Service 00:20:00 Final Exam Final Exam- Advanced Diploma in Customer Service 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Cement your place in the travel and tourism industry and develop the fundamental knowledge to kickstart your career with this best-selling course. This Travel and Tourism course is the ultimate learning experience for those who are new to this sector and require entry-level knowledge. You will cover all aspects of tourism and hospitality, including travel management, travel agencies, the role and responsibilities of a travel sales consultant, and tour operations. You will also learn about key tourism destinations. Throughout this certificate program, you will develop fundamental hospitality management skills, which will help you to fast track your career in this industry. Learning Objectives A sweeping overview of the modern travel and tourism industry The development of the travel & tourism industry in recent years Understanding the influence of environmental awareness and the creation of competitive tourism products Get introduced to the more intense and complex travel industry issues Explore the various roles and responsibilities of the travel organizers Planning and organizing national and international tour operations understanding the value of valuable marketing in travel and tourism Consideration of transportation options and logistics The importance of sustainable tourism and environmental awareness Crisis management and public awareness in travel and tourism The basics of establishing and running a successful travel business Deliver excellent, high-quality customer service for each client Shopping pitfalls, including food and dining tips Who is this Course for? Our Travel & Tourism Diploma is an introductory course that will benefit beginners and industry professionals alike. Those who are looking to break into the travel and tourism industry can use this Certificate of Achievement to help them gain the practical knowledge required to secure a position in this field. This distance learning course offers flexible studying and comprehensive training modules that can be accessed anywhere with a Wi-Fi connection. There are no entry requirements and learners of all levels can enrol. Entry Requirement: This course is available to all learners, of all academic backgrounds. A good understanding of the English language, numeracy and ICT are required to attend this course. Certificate of Completion from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion, this diploma course will help learners to secure a position in the following careers: Travel Agent Business Travel Consultant Tour Guide Holiday Representative Accommodation Booker Concierge Manager Travel Sales Advisor Travel Specialist Cruise Ship Director Information Clerk Recreation Worker Tour and Travel Guide Course Curriculum Module 01: An Introduction to Travel & Tourism An Introduction to Travel & Tourism 00:30:00 Assessment Module 01 Module 01 Final Quiz Exam - Travel & Tourism Diploma 00:10:00 Module 02: The Business of Travel and Tourism The Business of Travel and Tourism 00:15:00 Assessment Module 02 Module 02 Final Quiz Exam - Travel & Tourism Diploma 00:10:00 Module 03: Marketing to the Traveling Public Marketing to the Traveling Public 00:20:00 Assessment Module 03 Module 03 Final Quiz Exam - Travel & Tourism Diploma 00:10:00 Module 04: Characteristics of Travel and Tourism Organisations Characteristics of Travel and Tourism Organisations 00:15:00 Assessment Module 04 Module 04 Final Quiz Exam - Travel & Tourism Diploma 00:10:00 Module 05: Career Development within the Industry Career Development within the Industry 00:15:00 Assessment Module 05 Module 05 Final Quiz Exam - Travel & Tourism Diploma 00:10:00 Module 06: Sustainable Tourism Sustainable Tourism 00:20:00 Assessment Module 06 Module 06 Final Quiz Exam - Travel & Tourism Diploma 00:10:00 Module 07: Sociocultural Impacts of Travel and Tourism Sociocultural Impacts of Travel and Tourism 00:20:00 Assessment Module 07 Module 07 Final Quiz Exam - Travel & Tourism Diploma 00:10:00 Module 08: Environmental Impacts of Tourism Environmental Impacts of Tourism 00:15:00 Assessment Module 08 Module 08 Final Quiz Exam - Travel & Tourism Diploma 00:10:00 Module 09: Social Media and Tourism Marketing Social Media and Tourism Marketing 00:10:00 Assessment Module 09 Module 09 Final Quiz Exam - Travel & Tourism Diploma 00:10:00 Module 10: Tourism and UK Tourism and UK 00:10:00 Assessment Module 10 Module 10 Final Quiz Exam - Travel & Tourism Diploma 00:10:00 Recommended Reading Recommended Reading - Travel & Tourism Diploma 2 weeks, 1 day Order Your Certificate

Are you looking to improve your current abilities or make a career move? Our unique Italian Language Course might help you get there! Expand your expertise with high-quality training - study the Italian Language and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Italian Language online training course. With this comprehensive Italian Language course, you can achieve your dreams and train for your ideal career. The Italian Language course provides students with an in-depth learning experience that they can work through at their own pace to enhance their career development. This Italian Language training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the Italian Language course today - gear up with the essential skills to set yourself up for excellence! Why Prefer this Italian Language Course? Opportunity to earn a certificate accredited by CPDQS after completing this Italian Language course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Italian Language program in your own time, at your own pace Each of our students gets full 24/7 tutor support Start your learning journey straight away with this Italian Language course and take a step toward a brighter future! *** Course Curriculum *** Italian Language Course >> Complete Italian Course - Beginner Italian Course for Beginners (A1 A2 A2+) The Alphabet. The Definite Article The Indefinite Article. The numbers from 0 to 100 Present Simple for regular verbs Present Simple for irregular verbs. The verb ''to be''-reflexive Reflexive verbs. Adverbs of frequency At the supermarket. The food Modal verbs Prepositions. The Adjectives. The numbers Clothes After and before. Masculine nouns which end in '-ma' Place adverbs Dialogue: On the phone Present Perfect. The animals Past Participle. Irregular Verbs. The weather Parts of the body. At the pharmacy The adverbs with Present Perfect. The auxiliary verbs ''to be'' and ''to have'' Conjunctions Vocabulary: New verbs Dialogue: How did you spend your weekend? Future Simple Metterci and volerci Recap >> Complete Italian Course - Intermediate Module: 01 I pronomi diretti oggetto Utensili I pronomi indiretti Esercizi. I mestieri Il pronome partitivo ne Dettato I pronomi diretti e indiretti con verbi modali Module: 02 La formazione di verbi a partire da aggettivi Italian For Intermediate - I pronomi diretti e indiretti con il passato prossimo Altri usi della particella ne Gli usi di ci Ce n'è/ce ne sono Il futuro composto talian Course For Intermediate - Dettato 2 Module: 03 Gradi di comparazione dell'aggett L'imperfetto Ripasso imperfetto e passato prossimo Il trapassato prossimo La struttura stare + gerundio Dettato 3 Gli aggettivi bello e quello Module: 04 Il pronome relativo cui Alcuni verbi pronominali Dialogo. Gli avverbi di modo Il condizionale semplice 1 Il condizionale semplice 2 Il condizionale composto 1 Il condizionale composto 2 Module: 05 Computer e internet. Vocabolario di base Dettato 4 L'imperativo 1 L'imperativo 2 Dialogo Dettato 5 Ripasso Assessment Process Once you have completed all the modules in the Italian Language course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Are you looking to improve your current abilities or make a career move? Our unique Architecture : Interior & Exterior Design Course might help you get there! Expand your expertise with high-quality training - study the Architecture : Interior & Exterior Design and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Architecture : Interior & Exterior Design online training course. This Advanced Diploma in Architecture at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 180 CPD points) to make your skill development & career progression more accessible than ever! With this comprehensive Architecture : Interior & Exterior Design course, you can achieve your dreams and train for your ideal career. The Architecture : Interior & Exterior Design course provides students with an in-depth learning experience that they can work through at their own pace to enhance their career development. This Architecture : Interior & Exterior Design training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the Architecture : Interior & Exterior Design course today - gear up with the essential skills to set yourself up for excellence! Why Prefer This Architecture : Interior & Exterior Design Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Architecture : Interior & Exterior Design course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Start your learning journey straight away with this Architecture : Interior & Exterior Design course and take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of Architecture : Interior & Exterior Design course: Module-01: Introduction to Architectural Studies Module-02: Ancient Architecture Module-03: Architectural Ideas and Movements Module-04: Architectural Styles Module-05: Art Deco Architectural Style Module-06: Scandinavian Architectural Style Module-07: Victorian Architectural Style Module-09: Gothic Architectural Style Module-08: Classical and Early Christian Architectural Style Module-10: Baroque and Rococo Architectural Style Module-11: Eclecticism Architectural Style Module-12: Modern and Post-Modern Architectural Style Module-13: Interior Designing Module-14: Colour in Interior Designing Module-15: Lighting in Interior Design Part One Module-16: Lighting in Interior Design Part Two Assessment Process After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Advanced Diploma in Architecture at QLS Level 7 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Architecture : Interior & Exterior Design course is for you if you: Want to have a deeper insight into Architecture : Interior & Exterior Design Actively working in Architecture : Interior & Exterior Design and am interested in exploring it a bit further. Are you a student pursuing a relevant field of study. Seeking employment in the Architecture : Interior & Exterior Design field. Requirements You will not need any prior background or expertise. All you need to take this Architecture : Interior & Exterior Design is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path After completing this Architecture : Interior & Exterior Design course, you are to start your career or begin the next phase of your career. Certificates Certificate of completion Digital certificate - £10 Advanced Diploma in Architecture at QLS Level 7 Hard copy certificate - £139 Show off Your New Skills with a Certificate of Completion After successfully completing the Advanced Diploma in Architecture at QLS Level 7, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 139 GBP inside the UK 149 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Register on the IT Professional 2.0 Take Your Career To The Next Level today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The IT Professional 2.0 Take Your Career To The Next Level is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The IT Professional 2.0 Take Your Career To The Next Level Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the IT Professional 2.0 Take Your Career To The Next Level, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Introduction Introducing The Instructor FREE 00:02:00 Purpose of This Course 00:01:00 Introducing the 3 Keys of Success 00:02:00 Key # 1: Mindset Introduction to Mindset 00:02:00 Wheel of Life 00:01:00 Growth Mindset vs Fixed Mindset 00:04:00 Managing Yourself as a Company 00:07:00 Change is the Only Constant 00:05:00 Why People Hate IT 00:05:00 Conclusion 00:02:00 Key # 2: Soft Skills Introduction to Soft Skills 00:06:00 The DDR of Soft Skills 00:04:00 Conclusion 00:01:00 Key # 3: Hard Skills Introduction to Hard Skills 00:01:00 How to Develop Your Hard Skills 00:05:00 Conclusion 00:01:00 Conclusion and Action Plan 8 Facts about Career Development 00:06:00 Your Action Plan and Conclusion 00:02:00 Resources Resources - IT Professional 2.0 Take Your Career To The Next Level 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Secretary & Receptionist course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive this course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this Medical Secretary & Receptionistcourse, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Secretary & Receptionist Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary & Receptionist Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing Medical Secretary & Receptionist course. Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for Medical Secretary & Receptionist course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. [Bundle Course 1] Detailed course curriculum of the Medical Secretary & Receptionist Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology [Bundle Course 2] Dealing With Difficult People Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type [Bundle Course 3] Communication Skills Course Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication [Bundle Course 4] Level 4 Time Management Course Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan [Bundle Course 5] Level 5 Negotiation Skills Course Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections [Bundle Course 6] Level 5 Report Writing Course Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development [Bundle Course 7] Level 5 Proofreading & Copy Editing Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development [Bundle Course 8] Level 2 Customer Service Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers [Bundle Course 9] Level 1 Certificate in Well-being Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness [Bundle Course 10] Level 3 Diploma in Healthcare Support Module 01: Promote Personal Development in Care Settings Module 02: Promote Safeguarding and Protection in Care Settings Module 03: Promote Health, Safety and Wellbeing in Care Settings Module 04: Understand Mental Well-Being and Mental Health Promotion Module 05: Causes and Spread of Infection Module 06: Promote Communication in Care Settings Module 07: Responsibilities of a Care Worker Module 08: Promote Effective Handling of Information in Care Settings Module 09: Understand Mental Health Problems Module 10: The Principles of Infection Prevention and Control And More... [Bundle Course 11] **Workplace Stress Management** [Bundle Course 12] **Anger Management** Who is this course for? This Medical Secretary & Receptionist course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing Medical Secretary & Receptionist, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities- Medical Receptionist & Secretary Healthcare Administrator GP Receptionist Patient Coordinator In the United Kingdom, these job opportunities pay between £10,000 and £30,000 per year.

Do you want to make money with your writing? If you're looking for a good way to earn some money on the internet - maybe even enough to quit your day job - one option is to provide writing services to other marketers. Even if you only consider yourself a half-decent writer, there are probably lots of opportunities out there for you to make some money. This course is designed to equip you with everything you need to get you started with your content writing. You will go through a practical stuff section, and you will learn everything in motion to become a productive content writer. The most impressive part is that by the end of this course you will know how you can earn money by the skills that you've gained. So let's get started. Course Highlights Accredited Certificate in Business Content Writing is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Certificate in Business Content Writing into 7 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 2 hours, 45 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Certificate in Business Content Writing Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Certificate in Business Content Writing is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Certificate in Business Content Writing is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction 00:15:00 Advantages Of Writing As A Business 00:15:00 Types Of Writing 00:30:00 Where To Sell Your Writing 01:00:00 How Much Should You Charge? 00:15:00 Specializing 00:15:00 Conclusion 00:15:00 Mock Exam Final Exam

Having the technical skills and knowledge to execute your job duties successfully is only one part of being the best you can be in the workplace. Along with these 'hard' skills, we also need 'soft' skills. Soft skills are those skills which help us to work with others efficiently. No matter what your position, organisation, or industry, you work with people! Taking the time to build adequate soft skills can provide a more efficient, more peaceful, and more prolific workplace, as well as to your overall job happiness and satisfaction. Enroll in this course and discover the ten soft skills that will set you apart from everyone in your workplace. You will learn how to apply these professional skills in practical life and become very successful. Course Highlights Certified Interpersonal & Communication Skills Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified Interpersonal & Communication Skills Training into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 13 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certified Interpersonal & Communication Skills Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certified Interpersonal & Communication Skills Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certified Interpersonal & Communication Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module One - Getting Started 01:00:00 Module Two - What are Soft Skills 00:30:00 Module Three - Communication 01:00:00 Module Four - Teamwork 00:30:00 Module Five - Problem Solving 01:00:00 Module Six - Time Management 01:00:00 Module Seven - Attitude and Work Ethic 01:00:00 Module Eight - Adaptability/Flexibility 01:00:00 Module Nine - Self-Confidence (Owning It) 02:00:00 Module Ten - Ability to Learn from 02:00:00 Module Eleven - Networking 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Certified Interpersonal & Communication Skills Training - Activities 00:00:00 Mock Exam Mock Exam- Certified Interpersonal & Communication Skills Training 00:20:00 Final Exam Final Exam- Certified Interpersonal & Communication Skills Training 00:20:00