Your grumpiest customers can become your biggest advocates if you solve their problems quickly, effectively and permanently. We supply the top tips for dealing with tricky customers so your teams can create positive outcomes from every interaction with some simple techniques that make a difference to relationships straight away. Bespoke courses include: Customer needs and expectations Communication styles and how to influence them Assertiveness The 4 psychological fears Dealing with difficult customer behaviour The power of your behaviour Five steps to customer problem solving
Discover why time management is essential for success in UK GCSE and A-Level exams. Learn effective strategies, benefits, and tips to boost productivity and reduce stress.
DATE: 7th March 2024 TIME: 4pm LOCATION: Studio A We are delighted to welcome back Film Buddy, who will once again be providing essential and easily-actionable guidance on how to take your first steps into the creative industries. Be sure to attend this event to get first-hand advice on how to advance your career, make essential connections and work your way onto professional productions.
Date: 10th October Time: 4pm Location: Studio A Come and join our introductory session with Film Buddy for 2023! From work experience to mentoring programmes, Film Buddy has everything you need to get to grips with your career in film and start on the right track. Sign up for your FREE TICKET and we'll see you there!
Date: 9th October Time: 4pm Location: Studio A Come and join our introductory session with Film Buddy for 2023! From work experience to mentoring programmes, Film Buddy has everything you need to get to grips with your career in film and start on the right track. Sign up for your FREE TICKET and we'll see you there!
Date: 24th October 2023 Time: 4pm Location: Studio A Sorcha Kurien-Walsh, a former pupil at Central Film School, has kindly agreed to join us to discuss her career as a TV screenwriter and her work on the upcoming comedy series Rivals, set to star David Tennant and Danny Dyer and release on Disney+ next year. Additionally, she will speak about her BBC Studios short film 'The Pink Pill', and answer any questions students may have about working as a screenwriter in the TV industry. Make sure to come along and bring questions to ask her!
Date: 12th March 2024 Time: 4pm Location: Studio A Acclaimed actress Ruth Negga will be joining us in a Professional Perspectives session next month, discussing her career, experiences working with many famous directors (Neil Jordan, Jeff Nichols, James Gray & Duncan Jones amongst others) as well as on TV shows such as Preacher, Misfits and Agents of SHIELD. There will also be a Q+A session towards the end where students can ask her questions directly. Be sure to book tickets in advance so that you can secure your place for this exciting event!
DATE: Tuesday 28th May TIME: 4pm LOCATION: Studio A Jordan Gifford is an up and coming writer, director and producer who will be coming in to give advice on looking for Freelance Film work. He will discuss his own burgeoning career, how he went from a runner to working in film locations, to being given the opportunity to produce his first feature film, all whilst also finding his own voice as a writer/director of dramatic short films. You will get the chance to ask him questions directly as well, and hear advice from someone who not too long ago was in your shoes exactly. Be sure to book in advance if you want to come along.
Date: Monday 11th December Time: 4pm Location: Studio A One of the most important British films of all time, Powell & Pressburger's Black Narcissus will be screened in advance of our December Professional Perspectives guest, Craig McCall, who will join us to speak about the career of Jack Cardiff, one of British cinema's most acclaimed cinematographers ever. Set in a mysterious monastery high in the Himalayas, the film focuses on the mental unravelling of a group of nuns trying to establish a school there, whilst erotic paintings on the ancient palace walls taunt their deepest, darkest desires. Come see the film that won Jack Cardiff the Oscar for Best Cinematography, and that lives on today as a prime example of psychological drama.