563 Care courses in Manchester

This course provides learners with the knowledge they need to respond appropriately to behaviours that may challenge, including how to communicate effectively, understand why individuals may display behaviours, and problem solve with the individual.

Some people naturally possess an ability to sell and others over time develop their own style. We have created a highly practical course to give you the confidence and ability to sell over the phone or face to face. We focus the exercises, theory and discussion on your own job role and experiences to ensure you can return to the workplace to deliver tangible results. This 2-day course is designed for individuals who are new to selling, those in a sales role but have not received any formal training, or professionals who would like to brush up and enhance their current selling skills and learn some new techniques. Course Syllabus The syllabus of the Essential Selling Skills course is comprised of seven modules, covering the following: Module One Understanding the Customer The importance of good customer care Selling vs. selling attitude The reasons people buy Adopting a positive approach Module Two Self-Awareness Understanding your selling style Adapting your selling style to your customer Understanding your customers buying style Module Three Effective Communication and Rapport Building Why does communication need to be effective? Actively listening to your customers' needs Right question at the right time The impact of positive and emotive language Module Four Taking a Consultative Approach Different styles of selling Taking a consultative approach to selling Preparation techniques Buyer behaviour and motivation A selling approach to match the buyers mind Module Five Presenting the Solution Selling the benefits Sales tool kit Unique sales points Advanced questioning techniques Module Six Gaining Commitment Recognising and acting upon buying signals Dealing with customers concerns No means no? How to cope in stressful situations Module Seven Confirming the Sale Confirming or closing? Effective confirming techniques Going the extra mile Benefits For you as an individual This course will increase your confidence and ability to sell, having provided you with tools and techniques to achieve maximum results. Delegates always leave with fresh ideas, energy and motivation to succeed. For an employer The attitude of the delegates and the results they deliver will speak for themselves. All techniques are easy to apply back into the workplace for an immediate impact. What will I learn? By the end of the course, participants will be able to: Appreciate the need for preparation before a sales appointment Effectively identify and meet needs with advanced questioning techniques Identify verbal and non-verbal buying signals Construct professional answers to questions and possible objections Present your products and/or services with the buyer in mind Identify and use a selling style appropriate to capture the buyer's attention Recognise and overcome major objection types How to apply effective confirmation techniques with the buyer in mind Real Play Option We offer an innovative solution to engage the learners and bring real negotiation and closing scenarios to life. We use actors who improvise scenarios which have been specified by the group. The group is split the group into 2 sub-groups, one with the actor, the other with the trainer. Each group has a brief and has to instruct their trainer/actor on how to approach the scenario supplied. The actor and trainer perform the role play(s) as instructed by their respective teams; however during the action they can be paused for further recommendations or direction. The outcome is the responsibility of the team(s) - not the performers. Scheduled Courses This course is not one that is currently scheduled as an open course, and is only available on an in-house basis. For more information please contact us.

Everyone shares responsibility for safeguarding and promoting the welfare of children and young people, irrespective of individual roles. This course is for those who have already completed a Level 1 course and need to gain an advanced knowledge of Child Protection, including working towards becoming a Designated Safeguarding Lead (DSL), manager or policy writer. This course is designed for individuals who work with children in either a paid or voluntary capacity. It relates to the issues surrounding safeguarding children by exploring the concepts of "child vulnerability", "child protection" and "significant harm"; coupled with the individual and organisational responsibilities of protecting children from abuse.

‘One to one’ dog behaviour and puppy consultations at your own home. 

A Warm Welcome to Ludo Tutors Founded in 2017 by Martha, a Dyslexic and Dyspraxia graduate from Cambridge University (Education with English and Drama, BA MA Cantab), Ludo Tutors was created to provide students with a holistic, well-rounded education and excellent quality Tutors. We have over 150 Tutors on our books and tutor everything from Academic subjects (such as 11+ Exams, Key Stage Three Science, GCSEs and A Levels) through to LAMDA Drama, Shakespeare and Public Speaking Exams). What are 11+ / Entrance Exams? 11+ Exams, sometimes called 'Entrance Exams', are examinations that many UK private schools. The rare usually competitive and a bit daunting! Don't panic, though - we're here to help!  How do I take Entrance Exams? Different schools have different application procedures, timelines and expectations. Some will belong to a body of schools using the same examination papers, whereas others will set their own, independent exams. Many also charge an administration fee. We do not advise parents on the applications themselves, but we have garnered a depth of knowledge about 11+ Exams that enable our Tutors to workeffikiently and effectively, whilst still keeping their students engaged and in good spirits. Who are your Tutors? Over half of our Tutors studied at either Oxford or Cambridge University and many hold PGCEs or TEFL/CELTA qualifications. All Tutors are Enhanced DBS checked. We interview each Tutor personally, to get to know them and to find our students the best match. What 11+ experience do you have? Our Founder, Martha, has extensive experience preparing students for the UK's top independent school exams, with many of her students achieving their first choice school, if not also a scholarship - lovely! This work is now carried out by our experienced and friendly tutors, with input from Martha if, as and when they may need extra support.

Fully qualified, positive Dog Behaviourist based in Claygate, Surrey. I offer one to one Private Dog Consultations in your home, a full report, Behaviour Modification Plan and possible vet referral for all types of dog behaviour issues and specialise in foreign rescue dogs.

This course explores Autism and the current body of thinking and knowledge around Autistic Spectrum Disorders. This enables learners to consider how to adapt their practice with useful strategies to better support an individual with autism.

This course enables learners to logically and clearly work through the risk management process, from being aware of the relevant legislation, identifying hazards, assessing risk and onwards through risk reduction, balancing risk against individual choice, and the importance of recording keeping. It aims to increase learner awareness of both their responsibility and their organisation's responsibility, for meeting industry standards and keeping service users, staff, and workplaces safe.

What are the aims of this course? What learning disability is and isn't The facts of learning disabilities What barriers people with learning disabilities face Medical barriers Societal barriers How to support people with learning disabilities

This Leadership Skills Training Course covers all essential techniques of effective communication, building strong teams, leading with influence and all other necessary leadership skills to become a successful leader in your chosen profession or work setting