40913 Care courses in Cardiff delivered Online

Overview Successful complaint management means satisfied customers, which results in increased sales. Thus, proper complaint management can turn the situation in favour of the business. Master the strategies of complaints management with our exclusive Customer Care Complaints Management course. In this course you will understand the process of building rapport and trust with the customers. The modules will show you how you can establish effective communication with the customers. In addition, you will learn about different types of customers and be able to handle their complaints with expertise. The course will also focus on compliant prevention and service recovery. So, if you desire to take your customer service skills to the next level and increase your employability, join today! Course Preview Learning Outcomes Understand how to build trust with your customer Develop the skills required for effective communication Learn how to deal with different types of customers Know the strategies to resolve customer-centric complaints Grasp the techniques of customer-compliant prevention and service recovery Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Communication Complaint Management Complaint Prevention Who Should Take This Customer Care Complaints Management Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Customer Care Complaints Management course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Customer Care Complaints Management course will equip you with effective skills and abilities and help you explore career paths such as  Customer Care Executive Customer Service Manager Call Center Executive Module 01: Complaints & Customer Value Complaints & Customer Value 00:14:00 Module 02: Building Rapport & Trust Building Rapport & Trust 00:11:00 Module 03: Effective Communication Effective Communication 00:13:00 Module 04: Handling Various Customer Types Handling Various Customer Types 00:13:00 Module 05: Customer-Centric Complaint Resolution Customer-Centric Complaint Resolution 00:14:00 Module 06: Proactive Complaint Prevention and Service Recovery Proactive Complaint Prevention and Service Recovery 00:14:00 Module 07: Advanced Technology and Tools in Customer Care Advanced Technology and Tools in Customer Care 00:22:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview Learn the necessary skills, knowledge, and information about elderly care from this course. It's no secret that elderly people need a lot of care and attention, and as they get older with age, they face many issues and become more sensitive. And you need proper knowledge if you want to take better care of your loved one who has aged and is now dependent on you. This Level 2 Certificate in Elderly Care course is designed to teach you all about elderly care. It'll help you take better care of your loved ones and it will also help you if you are looking to start a career in elderly care. In this course, you will be learning the basics of elderly care and how you would apply this to your future or current clients. Since this profession requires patience, you will also be taught how to cope with stress while taking care of them. You will learn to take care of everything they aren't able to, like their finances. You will also learn how to remain calm especially when you encounter tough behaviour while taking care of elderly people. You will learn the necessary skills, knowledge, and information about elderly care in this course. It's our duty to take care of our elders; they have done their part and have raised us, now it's time to return their favour. Enrol today and get skilled at elderly care! What You Will Learn This is one of the best courses on elderly care you'll find, and it'll give you vast knowledge about this topic. How to Handle Bad Behaviour Problems in Elderly People Effective Caring for Your Elderly Relatives Ways to Improve Quality Of Life For Seniors The Golden Rule of Caring for the Elderly Avoiding and Dealing With Falls Whilst Caring for the Elderly Common Ailments Affecting the Elderly Outdoor Activities for the Elderly Safeguarding the Health of the Elderly and many more Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

Start learning Child Care Course: Child Development, Special needs & Food that will give you enough knowledge and skills to build your dream career. About this course This Child Care Course: Child Development, Special needs & Food helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately. The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors. The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills. Why choose this course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Get 24/7 help or advice from our email and live chat teams Get full tutor support on weekdays (Monday to Friday) Course Design The Child Care Course: Child Development, Special needs & Food is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Who Is This Course For:​ This Child Care Course: Child Development, Special needs & Food is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career. Requirements This course is for anyone who would like to learn Child Care Course: Child Development, Special needs & Food related skills to aid his/her career path. No formal entry prerequisites are required Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 1: Introduction to Child Development Module 2: Children Care Module 3: Healthy Food and Healthy Living Module 4: Special needs children Course Content Child Care Fundamentals Module 1: Introduction to Child Development 00:12:00 Module 2: Children Care 00:12:00 Module 3: Healthy Food and Healthy Living 00:15:00 Module 4: Special needs children 00:22:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Register on the Skin Care and Nutrients today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Skin Care and Nutrients course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Skin Care and Nutrients course Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Assessment To successfully complete the Skin Care and Nutrients course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for a CPD-accredited certificate as proof of your subject-knowledge. Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Skin Care and Nutrients course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Skin Anatomy Module 01: Skin Anatomy 00:25:00 Module 02: Skin Nutrients Module 02: Skin Nutrients 00:31:00 Module 03: Skin Care for Different Skin Types Module 03: Skin Care for Different Skin Types 00:25:00 Module 04: Skin Care for Different Ethnicities Module 04: Skin Care for Different Ethnicities 00:24:00 Module 05: Reducing Ageing Effects Module 05: Reducing Ageing Effects 00:28:00 Module 06: Hair Removal Examined Module 06: Hair Removal Examined 00:26:00 Module 07: Diagnosis of Skin Disease Module 07: Diagnosis of Skin Disease 00:20:00 Module 08: Skin Infections Module 08: Skin Infections 00:26:00 Module 09: Remedies for Acne Prone Skin Module 09: Remedies for Acne Prone Skin 00:24:00 Module 10: Seasonal Skin Care Module 10: Seasonal Skin Care 00:24:00 Mock Exam Mock Exam- Skin Care and Nutrients 00:20:00 Final Exam Final Exam- Skin Care and Nutrients 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Inspiring, interactive and unique 4-hour CPD certified training on Communication and Co-production with Parents/Carers

Our comprehensive course is designed to provide you with the necessary skills and knowledge to excel in your field. Developed by professionals with years of experience, this course is perfect for anyone looking to kick start their career or advance their skills. It features an audio-visual presentation and easy-to-learn modules, allowing for a self-paced learning experience. Our expert online support team is available during weekdays to assist you throughout the course. Learning Outcomes Upon completion of the course, you will be able to: Understand the fundamentals and its applications. Develop the necessary skills to succeed in the field . Apply your newly acquired knowledge to real-world scenarios. Create effective and efficient solutions for relevant topics. Enhance your employability and career prospects. It is designed to provide you with the knowledge needed to stand out in the competitive job market. With lifetime access to course materials and the ability to learn at your own pace, this course is the perfect opportunity to improve your skills and advance your career. You can learn at your own pace, from the comfort of your home, as all course materials are accessible online at any time. Why Choose Us? Lifetime access to course materials Full tutor support is available Monday through Friday for all courses Learn essentials skills at your own pace from the comfort of your home Gain a thorough understanding of the course Access informative video modules taught by expert instructors 24/7 assistance and advice available through email and live chat Study the course on your computer, tablet, or mobile device Improve your chances of gaining professional skills and earning potential by completing the course. Why should you study this course? The course offers a comprehensive introduction to the subject matter and provides a solid foundation for further study. It will also help students to gain knowledge and skills that can be applied in their professional or personal life. Assessment The course includes a series of quizzes that will test your understanding and retention of the material covered in the course. The quizzes will help you to identify areas where you may need further practice, and you will have the opportunity to review the course materials as needed. Upon successfully passing the final quiz, you will be able to order your certificate of achievement. Career Path The course is designed to equip you with the skills and knowledge you need to succeed in the field. After completing the course, you will be able to pursue a variety of career opportunities in different industries. Course Content Dog First Aid & Dog Care Level 3 Diploma Module 1: Introduction to Dog First Aid Module 2: Canine Anatomy and Physiology Module 3: Emergency Assessment and Triage Module 4: Cardiopulmonary Resuscitation (CPR) for Dogs Module 5: Choking and Breathing Emergencies Module 6: Bleeding and Wound Care Module 7: Fractures, Sprains, and Strains Module 8: Poisoning and Toxicity Module 9: Heatstroke and Hypothermia Module 10: Seizures and Neurological Emergencies

Are you driven by a passion for animal care, particularly for our furry canine companions? In the UK, careers in pet care, from dog handling to grooming, are highly rewarding, with professionals earning between £16,000 to £30,000 annually, while veterinary nurses can earn up to £37,000. As more people cherish their pets as integral family members, the demand for knowledgeable animal care specialists is on the rise. Our "Dog Grooming, Dog Handler & Guide Dog Trainer- CPD Certified" bundle is your pathway to this fulfilling profession. This selection of six in-depth courses will provide you with the theoretical knowledge needed to excel in dog care, from walking and sitting to training and communication. Furthermore, you'll delve into a comprehensive understanding of animal diet and nutrition and acquire foundational knowledge in veterinary nursing. Envision a career where every day is an opportunity to make a positive difference in the lives of dogs and their owners. With our robust bundle, you'll be prepared to do just that, by providing quality care, training, and support for man's best friend. Transform your passion for dogs into a rewarding profession today! This Dog Grooming, Dog Handler & Guide Dog Trainer- CPD Certified Bundle Contains 6 of Our Premium Courses for One Discounted Price: Course 01: Pet Sitting and Dog Walking Course - CPD Accredited Course 02: Animal Care Course Course 03: Animal Diet & Nutrition Course 04: Dog Training Course 05: Canine Communication Course Course 06: Veterinary Nursing Learning Outcomes: By the end of this Dog Grooming, Dog Handler & Guide Dog Trainer bundle course, learners will be able to: Understand the best practices for pet sitting and dog walking. Learn fundamental aspects of overall animal care. Gain knowledge about animal diet and nutrition. Discover the essential techniques of dog training. Grasp the complexities of canine communication. Explore the basics of veterinary nursing. Develop a well-rounded understanding of dog grooming, handling, and training. The "Dog Grooming, Dog Handler & Guide Dog Trainer- CPD Certified" bundle offers a profound journey into the heart of canine care, nurturing, and training. This collection of six courses offers comprehensive theoretical insights into a wide array of topics, from pet sitting and dog walking, overall animal care, animal diet and nutrition, to more specific areas like dog training, canine communication, and the fundamentals of veterinary nursing. These courses are designed to provide an in-depth understanding of the theoretical knowledge needed to enhance the lives of dogs and their human companions. By studying these topics, you will unlock the potential to create meaningful change, enhance the well-being of pets, and provide invaluable support to pet owners. This thorough understanding of dog care and training will pave the way for a fulfilling career in the pet care industry. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Dog Grooming, Dog Handler & Guide Dog Trainer is ideal for: Aspiring Dog Trainers Prospective Veterinary Nurses Individuals interested in Dog Handling Those planning to work in Pet Sitting and Dog Walking Requirements You will not need any prior background or expertise to enrol in this bundle! Career path Professional Dog Trainer Veterinary Nurse Certified Dog Handler Dog Grooming Specialist Pet Sitting and Dog Walking Professional Animal Nutrition Advisor Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

The Introduction to the UK Health System for Health Care Managers is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Introduction to the UK Health System for Health Care Managers consists of several modules that take around 2 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Introduction to the UK Health System for Health Care Managers Introduction to the UK Health Systems 00:20:00 Changes Since Devolution 00:45:00 Lessons and Opportunities 01:00:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Course Description Get instant knowledge from this bite-sized Skin Care Treatment Course Part - 3 course. This course is very short and you can complete it within a very short time. In this Skin Care Treatment Course Part - 3 course you will get fundamental ideas of skin care treatment, the key understanding of remedies for acne prone skin, seasonal skin care and so on. Enrol in this course today and start your instant first step towards learning about skin infections. Learn faster for instant implementation. Learning Outcome Familiarise with skin infections Understand remedies for acne prone skin Gain in-depth knowledge of the seasonal skin care Deepen your understanding of the effect of sun and its' remedies How Much Do Skin Care Specialists Earn? Senior - £24,000 (Apprx.) Average - £19,000 (Apprx.) Starting - £16,000 (Apprx.) Requirement Our Skin Care Treatment Course Part - 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Skin Care Treatment Course Part - 3 Module 01: Skin Infections 00:28:00 Module 02: Remedies for Acne Prone Skin 00:26:00 Module 03: Seasonal Skin Care 00:26:00 Module 04: Effect of the Sun and Its' Remedies 00:19:00 Assignment Assignment - Skin Care Treatment Course Part - 3 00:00:00

Level 5 | Two Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access