40390 Care courses in Cardiff delivered On Demand

24-Hour Flash Sale! Prices Reduced Like Never Before!! Have you ever thought about how important nursing roles are in taking care of people's health and lives? More than 1.3 million people work within the NHS, but there's still a big need for skilled nurses and nursing assistants in the UK. With worrying health issues like diabetes and COVID-19 affecting so many, learning everything there is to know about healthcare has become really important. To provide our healthcare workers with the right training and support we came up with this excellent "Practice Nurse: Nursing Assistant Training - QLS Endorsed" training program. The "Practice Nurse: Nursing Assistant Training - QLS Endorsed" bundle is expertly designed to address the versatile needs of today's healthcare sector. Covering a breadth of crucial topics from Basic First Aid and Phlebotomy to Diabetes Care and COVID-19 Awareness, this collection of courses aims to equip learners with a robust foundation in nursing and patient care practices. It gets into the nuances of Medical Law, Medical Transcription, and Nurse Prescribing, ensuring participants are well-versed in the critical aspects of healthcare operations and patient interaction. Course 01: Practice Nurse Level 7 Course 02: Nursing Assistant Course 03: Basic First Aid Course 04: Nurse Prescribing Diploma Course 05: Phlebotomy Course 06: Diabetes Care Course 07: Medical Law Course 08: Medical Transcription Course 09: COVID-19 Awareness Diploma for Healthcare Assistant Course 10: Personal Hygiene Course 11: Communication Skills in Health and Social Care The journey with this "Practice Nurse: Nursing Assistant Training - QLS Endorsed" program will not only enhance your skills but also significantly elevate your career in the healthcare domain. This course bundle is your gateway to achieving excellence in patient care. So, join us, and transform your professional aspirations into reality, contributing to the betterment of healthcare services across the board! Learning Outcomes of this Bundle: Master the essentials of effective patient care and safety. Acquire critical skills in Basic First Aid and Phlebotomy. Understand the complexities of Diabetes Care management. Gain insights into the legal aspects of Medical Law. Develop proficiency in Medical Transcription techniques. Enhance communication within Health and Social Care settings. This Certificate in Nursing Assistant Training at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer This Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Practice Nurse Level 7 Module 01: Fundamentals of Practice Nursing Module 02: National Health Services Module 03: Work in Socially Diverse Environment Module 04: Health and Wellness Module 05: General Healthcare for Nurses Module 06: Nursing Physical Problems: Part 1 Module 07: Nursing Physical Problems: Part 2 Module 08: Nursing Physical Problems: Part 3 Module 09: Emergency First Aids and Wounds Module 10: Medical Information Collection Module 11: Health and Safety in Clinical Environment Module 12: Security Concerns for Nurses Module 13: Management Related Duties of Nurses Module 14: Regulatory Organisations in the United Kingdom Module 15: Healthcare Laws and Regulations Course 02: Nursing Assistant Module 01: Introduction to Nursery Assistance Module 02: Understanding Child Development Module 03: Importance of Early Years Development Module 04: Care for Children Module 05: Keeping Children Healthy and Safe Module 06: Child Protection Module 07: Play, Imagination and Creativity Module 08: Children with Special Needs Course 03: Basic First Aid Module 01: Aim of First Aid and the First Steps Module 02: Resuscitation (CPR) Module 03: Secondary Assessment, The Recovery Position And Shock Module 04: Head and Eye Injuries, Fractures, and Amputation Module 05: Choking, Wounds, Bleeding & Burns Module 06: Secondary Conditions and Reactions I Module 07: Secondary Conditions and Reactions II Module 08: Chronic Conditions Module 09: Medical Emergencies: Poisoning, Smoke inhalation, Hypothermia, Elect =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £89) CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring nurses Healthcare assistants Medical transcriptionists Social care workers Phlebotomy technicians First aid responders Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Practice Nurse - £35,000 to £45,000 Nursing Assistant - £20,000 to £25,000 Phlebotomist - £22,000 to £30,000 Medical Transcriptionist - £18,000 to £25,000 Diabetes Care Specialist - £26,000 to £35,000 Healthcare Communication Officer - £24,000 to £32,000 Certificates Certificate in Nursing Assistant Training at QLS Level 3 Hard copy certificate - Included After successfully completing the Certificate in Nursery Assistant Training at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQS Accredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Level 3 Diploma + 10 Premium Courses for Veterinarian | 115 CPD Points | Free Certificate (PDF + Hardcopy) + Exam | Lifetime Access

This course is the appropriate choice for individuals who are planning to start their own pet sitting business. Learn about Legal Requirements, Pet Transport, Marketing, and Pet Sitting.

This course will start by giving you an overview of some of the common types and causes of learning disabilities and how they affect people. It will touch on how a person centred approach to care will get the best results and look at how management must perform, and at the needs of the individual. I will also discuss overcoming the stigma attached to learning disabilities and much more.

This Course at a Glance Recognise the elements of combustion and how a fire can spread Learn about the Fire Triangle, which illustrates how a fire might start Learn how smoke spreads and how it impacts people's health in numerous ways. Discover the most common causes of fire Learn how to ensure workplace safety to avoid a fire Determine what safety elements and signs can be implemented in the workplace to alert employees to the presence of a fire Learn how to identify the proper fire extinguisher in the event of a real-life fire emergency Understand what to do if you come across fire or hear a fire alarm Demonstrate the various legislation that applies to fire hazards Know how to design successful fire risk assessments for use in the workplace Learn about the fire safety steps that can be taken to prevent a fire from arising Assess your responsibilities and duties as a Fire Marshal to assist in case of any emergency Learn how to conduct fire drills to ensure that fire evacuation strategies are feasible Learn how to use a fire extinguisher properly and efficiently Determine what activities must be performed before the start of the engagement to guarantee proper fire extinguisher use Fire Marshal Course for Care Homes Overview Care homes have a legal obligation to follow all government-issued fire safety standards and legislation. The Regulatory Reform (Fire Safety) Order 2005 applies to all workplaces, regardless of their size, and mandates employers to offer adequate fire awareness training for all employees. As a result, firms have a legal obligation to follow the government's fire safety laws and legislation. This Fire Marshal Training Course for Care Homes is up-to-date, well-structured, and in line with the regulations laid down by the Uk government. Maintaining adequate fire safety in care homes is a crucial concern, as it is a matter of life and death for the fragile individuals who reside there. It is particularly difficult to properly evacuate vulnerable people during a fire emergency because the majority of them are elderly or fully bedridden. This Fire Marshal Training Course for Care Homes provides concise insight on ways to design effective evacuation plans for these immobile patients who are unable to move by themselves. This course is designed to aid employees working in care homes to recognise and mitigating the risk of fire in the workplace. Finally, this course underlies the responsibilities and duties of a fire marshal to deal with a fire on the premises of a residential care home/. Following an inspection, the London Fire Brigade discovered that 29% of the care homes had fire door failures, 10% had insufficient training for employees and managers, and 14% showed evidence of poor emergency planning or a probable shortage of staff to implement emergency plans. As a result, care homes must have a trained fire marshall among them who can deal with any unfortunate fires that may occur on the premises and put emergency procedures in place to reduce the hazards associated with fire. Upon successful completion of this course, you will gain confidence and the ability to act responsibly in the case of a fire emergency, potentially saving lives. Who should take this course? This Fire Marshal Training Course for Care Homes is aimed at: Owners of any care home Any employee working in any care home Any designated fire marshall in their workplace Anyone responsible for supervising fire safety Anyone interested to learn about fire safety protocols This course will help you respond effectively in the event of a fire, whether you are the owner of a care home looking to ensure your organization is acting in accordance with the government's fire safety legislation and regulations or simply want to gain comprehensive knowledge about basic fire safety precautions. Entry Requirements There are no academic entry requirements for this Fire Marshal Course for Care Homes course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Fire Marshal Training Course for Care Homes assesses learners through multiple-choice questions (MCQs). Upon successful completion of each module, learners must answer MCQs to step into the next module. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 75%. Course Curriculum Module 1: Chemistry of Fire Module 2: Common Causes of Fire Module 3: Basic Safety Features in Buildings Module 4: Introduction to Fire Extinguishers Module 5: What to do in Cases of Fire? Module 6: Fire Statistics Module 7: Current Fire Safety Legislation Module 8: Fire Risk Assessment Module 9: Preventative Measures Module 10: Safety Features within Buildings Module 11: Role of the Fire Marshal Module 12: Action on Fire Discovery Module 13: Fire Drills and Evacuation Module 14: Fire Extinguishers Module 15: Pre-Engagement Action Module 16: Using a Fire Extinguisher Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

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***Limited Time Offer*** ★★★ Enrolment Gift: Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £200 - Enroll Now! ★★★ Tired of browsing and searching for a Healthcare Assistant course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Healthcare Assistant bundle has been designed by industry experts. We prioritized what learners were looking for in a complete package and developed this in-demand Healthcare Assistant course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available to answer your queries on Healthcare Assistant and help you along your learning journey. Advanced audio-visual learning modules of these Healthcare Assistant courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Healthcare Assistant, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Healthcare Assistant Bundle Consists of the following Premium courses: Course 01: Healthcare Assistant Training Course 02: Health and Social Care UK 2021 Course 03: Care Planning and Record Keeping Course 04: Observation Skills for Carers Course 05: Vulnerability, Abuse & Safeguarding Course 06: Diabetes Care Diploma Course 07: Dementia Training Course 08: Diploma in Phlebotomy - Level 4 Course 09: Infection Prevention and Immunization Course 10: Maternity Care Assistant Course Course 11: Foster Care Training Course Course 12: Medical Law Course 13: Medication Administration Level 4 Course 14: Medical Terminology Training Course 15: First Aid Training Course 16: Healthcare GDPR Training Course 17: Consent in Healthcare Course 18: Public Health Course 19: English for Healthcare Course 20: Communication & Information Handling in Care Key Features of the Course: FREE Healthcare Assistant CPD-accredited certificate Get a free student ID card with Healthcare Assistant training (£10 applicable for international delivery) Lifetime access to the Healthcare Assistant course materials The Healthcare Assistant program comes with 24/7 tutor support Get instant access to this Healthcare Assistant course Learn Healthcare Assistant training from anywhere in the world The Healthcare Assistant training is affordable and simple to understand The Healthcare Assistant training is entirely online Enroll now in this Healthcare Assistant bundle to advance your career, and use the premium study materials from Apex Learning! Certificates Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Healthcare Assistant Training) absolutely Free! Other Hard Copy certificates are available for £14.99 each. P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. Digital certificate - Included Description: This Healthcare Assistant diploma offers learners the opportunity to acquire the skills that are highly valued in this field. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the Healthcare Assistant setting. The skills and knowledge gained from this Healthcare Assistant course will enable learners to make meaningful contributions to related fields, impacting their experiences and long-term development. ★★★ Course Curriculum of the Healthcare Assistant Bundle ★★★ Course 01: Healthcare Assistant Training Module 01: Working in Different Healthcare Settings Module 02: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Module 03: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Module 04: Maintaining Medical Records Module 05: Confidentiality in a Medical Environment Module 06: Health and Safety Responsibilities Module 07: Hygiene in Nursing Module 08: Infection Control Module 09: Mobility and Immobility Issues of Patients in Nursing Module 10: Rights and Responsibilities as a Health and Social Care Worker Module 11: Role as A Caregiver and Healthcare Professional Module 12: Providing Care or Treatment to People Who Lack Capacity Module 13: Managing Service Delivery in Health and Social Care Module 14: Medical Jargon and Terminology Module 15: Effects of Covid-19 on Human Life Module 16: Preventions and Social Measures to Be Taken Module 17: Information Technology in Health Care Module 18: Artificial Intelligence, Data Science and Technological Solutions against Covid-19 =========>>>>> And 19 More Courses <<<<<========= How will I get my Healthcare Assistant Certificate? After successfully completing the Healthcare Assistant course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £9.99*20 = £199) Hard Copy Certificate: Free (For The Title Course: Previously it was £14.99) Who is this course for? Anyone from any background can enroll in this bundle. Requirements Our course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Completing the Healthcare Assistant Training course can lead to rewarding opportunities in the care and support sector. Here are some potential career paths: Healthcare Assistant Care Support Worker Home Care Assistant Rehabilitation Assistant Personal Care Assistant Senior Healthcare Assistant

Whether you're a team leader, supervisor or simply someone who takes their responsibilities seriously, understanding duty of care isn't just a good idea—it’s essential. This course demystifies what it means to be responsible for the wellbeing of others in a professional setting. From spotting potential hazards to knowing when to take action (and how), learners are guided through a clear, structured understanding of their legal and ethical roles—minus the fluff and fanfare. Designed with simplicity in mind, it delivers key insights with just the right balance of seriousness and clarity. You'll walk away with solid knowledge on safety procedures, risk awareness, and your day-to-day obligations—without the jargon or dramatic metaphors. If you’ve ever wondered, “What exactly am I responsible for?”—this course spells it out, straight from the handbook of common sense and sound judgement. Meet the Accreditation This premium online course titled Duty of Care & Safety Responsibilities ensures your professional development with CPD accreditation. You'll have the privilege of learning in your own time, at your own pace and earning an accredited certification. Key Benefits Eligibility for a CPD Quality Standards (CPD QS)-accredited certificate on successful completion of Duty of Care & Safety Responsibilities Course Learning materials of the course contain engaging voiceover and visual elements for your comfort Freedom to study at your own pace 24/7 access to the Duty of Care & Safety Responsibilities course materials for 12 months Full Tutor support on weekdays (Monday - Friday) On the Duty of Care & Safety Responsibilities course, we guarantee that you will gain relevant skills and tremendous knowledge on the subject. The certificate you'll achieve after completing the Duty of Care & Safety Responsibilities course will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience, enrol in our Duty of Care & Safety Responsibilities course today, and take control of your career! Course Curriculum: Module 01: Introduction to Duty of Care Module 02: Complexities of Consent Module 03: Dilemmas & Conflicts Module 04: Understanding Care Module 05: Duties & Responsibilities Module 06: Workplace Stress & Safety Responsibilities How is the Duty of Care & Safety Responsibilities assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Duty of Care & Safety Responsibilities training is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the Duty of Care & Safety Responsibilities course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Duty of Care & Safety Responsibilities training.

***Customers Yelling at You? Turn Complaints into CASH with This Course! (Customer Care & Customer Service Secrets Revealed!)*** Did you know that according to a recent study, 78% of customers would do business with a company again if they felt their complaint was resolved quickly and efficiently? Excellent customer care & customer service, particularly in handling complaints, is no longer a nicety - it's a business imperative. This course equips you with the theoretical knowledge and understanding to excel in the art of complaint handling within customer care & customer service. You'll develop the skills to not only navigate difficult situations but also turn them into opportunities to strengthen customer relationships and build brand loyalty. In a world dominated by Customer Care & Customer Service, our Complaints Handling course emerges as the beacon of excellence. Unravel the secrets of Complaints Customer Value, sculpting you into a maestro of the Customer Care & Customer Service realm. Explore the intricacies of Building Rapport & Trust, honing skills that transcend the mundane. Navigate the nuances of Effective Communication, transforming each conversation into a symphony of satisfaction. Dive into Handling Various Customer Types, equipping yourself to tackle any challenge with finesse. Immerse in Customer-Centric Complaint Resolution, emerging as the troubleshooter extraordinaire. Anticipate and prevent issues with Proactive Complaint Prevention, employing cutting-edge technology in Service Recovery. This course, laden with rich insights, is your key to unlocking new heights in the world ofCustomer Care & Customer Service. Elevate your expertise and redefine your impact! In this transformative journey, you'll emerge with: A profound understanding of Complaints Customer ( Customer Service ) Value Mastery in Building Rapport & Trust Effective Communication skills that resonate The ability to navigate and handle various customer types Expertise in Customer-Centric Complaint Resolution Proactive Complaint Prevention using advanced technology Embark on this journey with us, and let Customer Care & Customer Service become your forte. Revolutionise your approach, and stand out in the dynamic landscape of Complaints Handling! Course curriculum : Module 1:Complaints Customer Value: Explore the importance of customer complaints and their value to Customer Care & Customer Service. Module 2: Building Rapport & Trust: Learn techniques for building strong relationships with customers. Module 3:Effective Communication: Understand the principles of effective communication in Customer Care & Customer Service. Module 4:Handling Various Customer Types: Gain insights into handling different types of customers effectively. Module 5:Customer-Centric Complaint Resolution: Develop strategies to resolve complaints with a customer-centric approach. Module 6:Proactive Complaint Prevention and Service Recovery: Learn proactive measures for preventing complaints and strategies for service recovery. Module 7:Advanced Technology and Tools in Customer Care: Understand the role of advanced technology in enhancing Customer Care & Customer Service. CPD 10 CPD hours / points Accredited by CPD Quality Standards Complaints Customer Value 13:41 1: Complaints Customer Value 13:41 Building Rapport Trust 11:10 2: Building Rapport Trust 11:10 Effective Communication 12:56 3: Effective Communication 12:56 Handling Various Customer Types 12:51 4: Handling Various Customer Types 12:51 Customer-Centric Complaint Resolution 14:12 5: Customer-Centric Complaint Resolution 14:12 Proactive Complaint Prevention and Service Recovery 14:19 6: Proactive Complaint Prevention and Service Recovery 14:19 Advanced Technology and Tools in Customer Care 21:48 7: Advanced Technology and Tools in Customer Care 21:48 Order Your CPD Quality Standard Certificate (Optional) 01:00 8: CPD Certificate (Optional) 01:00 Who is this course for? Customer Care & Customer Service Professionals seeking to enhance their skills Managers and Supervisors overseeing Customer Service teams Individuals aspiring to specialise in Complaints Handling Entrepreneurs focused on delivering exceptional Customer Care & Customer Service Anyone passionate about mastering the art of Effective Communication in Customer Service Requirements There are no specific prerequisites for this Customer Care & Customer Service course. A willingness to learn and a desire to improve customer care & customer service skills are essential. Career path Customer Service Manager: £35,000 - £60,000 Complaints Specialist: £25,000 - £45,000 Customer Experience Analyst: £30,000 - £50,000 Quality Assurance Supervisor: £28,000 - £55,000 Service Recovery Strategist: £40,000 - £70,000 Position yourself for success in the Customer Care & Customer Service landscape! Enrol now and become the master of Complaints Handling. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99

Learn the crucial skills to execute emergency help for pet animals. Be the one-person army to ensure top-notch pet care. Learn about Managing a First Aid scenario and a pet first aid kit.