424 Canva courses in Cardiff delivered Online

The Brainspotting: Process and Trauma Treatment Course offers a deep dive into an innovative therapeutic technique, focusing on how it can effectively address trauma and emotional pain. This method integrates the power of focused eye positions to activate the brain’s healing mechanisms, providing an invaluable tool for mental health professionals. This course equips you with the understanding of how trauma impacts the brain and how to use Brainspotting to help clients access and process deep-seated emotions. It’s a structured approach to unearthing the root causes of emotional distress and fostering long-lasting healing. Designed for those interested in understanding the complexities of trauma treatment, this course breaks down the process step by step. You’ll learn how Brainspotting can be seamlessly integrated into various therapeutic settings, enhancing your ability to support clients through their emotional challenges. Whether you're new to trauma-focused therapies or seeking to expand your knowledge, this course provides a clear path to mastering a technique that has already transformed countless lives. Take this opportunity to refine your skills in a highly effective, evidence-based therapy. Key Features: The key features of Brainspotting: Process and Trauma Treatment course This Brainspotting: Process and Trauma Treatment Couse is CPD Accredited. FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: The course curriculum of Brainspotting: Process and Trauma Treatment course Module 01: Introduction to Brainspotting Module 02: The Brainspotting Process Module 03: Brainspotting Techniques Module 04: Integrating Brainspotting with Other Modalities Module 05: Applications of Brainspotting Module 06: Brainspotting in Diverse Populations Module 07: Ethical Considerations and Professional Development Learning Outcomes of Brainspotting: Process and Trauma Treatment Course: Uncover foundations of Trauma, grasping its pivotal introductory elements and principles. Navigate the Brainspotting process, mastering its application in trauma treatment scenarios. Acquire proficiency in Brainspotting and Trauma Treatment techniques, honing skills for precision in therapeutic sessions. Explore seamless integration, linking Brainspotting and Trauma Treatment with diverse therapeutic modalities for comprehensive treatment. Identify broad applications of Brainspotting and Trauma Treatment, unveiling its potential in varied clinical settings. Engage in ethical considerations, fostering professional growth and integrity in practice. Accreditation This Brainspotting: Process and Trauma Treatment course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this Brainspotting: Process and Trauma Treatment course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Therapists seeking advanced trauma treatment techniques for diverse client populations. Counsellors aspiring to enhance their skills in trauma-focused therapeutic interventions. Mental health professionals aiming to integrate Brainspotting into their clinical repertoire. Psychologists desiring a comprehensive understanding of trauma treatment modalities. Healthcare practitioners dedicated to ethical considerations in trauma-focused therapy. Career path Trauma Specialist Counsellor Clinical Psychologist Psychotherapist in Mental Health Institutions Rehabilitation Counsellor in Trauma Therapy Clinical Supervisor in Trauma Therapy Mental Health Researcher in Trauma Interventions Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Dive into the world of data like never before with this Power BI Training Course—where dashboards become a canvas and numbers finally make sense. Whether you're working with spreadsheets that never end or reports that need more punch, Power BI turns all that chaos into clear, useful insight. This course shows you how to shape data, build visuals, and tell a story your team will actually understand—without needing a maths degree or a magic wand. From sales figures to survey responses, learn how to make sense of it all using Microsoft's popular business intelligence tool. It doesn’t matter if you're from finance, marketing, logistics or even a tea-making department—if there's data, there’s Power BI. This course is fully online, so no awkward group exercises or cold meeting rooms involved—just clear, engaging learning designed to suit your pace. Whether you're fresh to the concept or already poking around with pivot tables, there's something here to sharpen your skills and make data feel less like a chore and more like a superpower. Curriculum Power BI - Introduction Overview of the Course Intro High-Level Flow Install and Sign Up Power Query Intro Power Pivot Intro Power View Intro Your First Power BI Dashboard Big Picture Get Data How to Get More Data Modelling Data Adding Relationships Manually Visualization Visualization Customization More Visualizations Visualization Format and Analytics Ask a Question Your Advanced Dashboard with Real Live Data Real World Example Get Data Modelling Data Visualization with multiple charts Publishing Power BI Website Course Bounses FINAL Key Features Accredited by CPD Instant e-certificate Fully online, interactive course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Accreditation All of our courses are fully accredited, including this Power BI course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Power BI course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 10 CPD hours / points Accredited by CPD Quality Standards Requirements No prior degree or experience is required to enrol in this course. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

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Negotiation is an art, and this course is your canvas. Whether you’re securing business deals, navigating workplace dynamics, or simply trying to get the best deal at your local market, mastering negotiation is a skill that will serve you in countless situations. In this course, you’ll gain a clear understanding of the techniques and strategies that transform negotiations into positive outcomes. With a focus on both the psychological and strategic aspects, you’ll learn how to approach any negotiation with confidence and clarity. From understanding the key principles of negotiation to mastering the nuances of persuasion and compromise, this course provides you with all the tools to succeed. The course material breaks down complex concepts into bite-sized, manageable steps that are easy to grasp and apply. Each module will leave you with actionable skills, ready to tackle your next negotiation with improved tactics and confidence. Whether for professional growth or personal development, this course ensures that you are well-equipped to face any negotiation scenario with a strategic mindset, making success your most likely outcome. Learning Outcomes Learn effective communication techniques Develop assertiveness and confidence in negotiations Master the art of active listening Understand body language and its impact on negotiations Acquire knowledge on how to handle difficult situations Learn to recognise and overcome common negotiation barriers Study real-life case studies and apply techniques to them Network with industry experts and fellow learners Key Features of the Negotiation Skills Course : Instant e-certificate and hard copy dispatch by the next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Additional Gifts Free Life Coaching Course Course Curriculum The detailed curriculum outline of our Negotiation Skills course is as follows: Negotiation Skills Module 01: Negotiation Techniques Module 02: Conflict Management Module 03: Influencing People Module 04: Handling Objections Why should you enrol on a Negotiation skills training course? Improved Communication: Learn how to communicate effectively and assertively to achieve better negotiation outcomes. Increased Confidence: Gain confidence in your negotiating abilities and feel more comfortable in high-pressure situations. Better Outcomes: Use the skills and techniques you learn to get the best results in negotiations. Career Advancement: Employers highly value negotiation skills, and a certificate of completion from a training course can boost your resume and career prospects. Personal Growth: Learn about your negotiation style and how to handle challenging situations, leading to personal growth and development. Networking Opportunities: Network with industry experts and fellow learners to expand your knowledge and make valuable connections. Real-Life Application: Study real-life case studies and apply the techniques you've learned, allowing you to see the results in action. Expert Instruction: Learn from experienced instructors who can provide personalised feedback and coaching to help you reach your goals. Accreditation All of our courses, including this Negotiation Skills course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Negotiation Skills course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is suitable for you if you want to work in the following sectors: Sales: Improve your sales skills and close more deals by learning effective negotiation techniques. Business Development: Enhance your business development skills and increase your chances of success in securing new partnerships and contracts. Procurement: Build your expertise in procurement and improve your ability to negotiate better terms and prices for goods and services. Human Resources: Advance your career in human resources by learning how to effectively negotiate employment contracts, salaries, and benefits. Law: Enhance your legal career by learning how to effectively negotiate settlements, mediations, and arbitrations. Project Management: Improve your project management skills by learning how to effectively negotiate project scope, deadlines, and budgets. Entrepreneurship: Apply negotiation skills to build and grow your own business, whether you're negotiating with suppliers, customers, or investors. Public Relations: Develop your PR skills and become a more effective negotiator when dealing with stakeholders, media, and influencers. Career path In general, those with strong negotiation skills tend to earn higher salaries than those without. Some examples of careers in the UK with a focus on negotiation skills include sales, business development, procurement, human resources, law, project management, entrepreneurship, and public relations. The average salary for these roles in the UK ranges from £30,000 to £80,000 per year. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Creating a compelling social media hook for your OneNote online course can significantly boost your visibility and attract more learners. Start by crafting a message that highlights the unique benefits of your course, such as its convenience, comprehensive content, and interactive features. Use engaging visuals and testimonials to showcase the value of your course. Leverage the power of storytelling to connect with your audience on an emotional level, making the learning experience relatable and desirable. Tailor your message to fit the platform you're using; for instance, a short and catchy hook for Twitter, a visually appealing post for Instagram, or a detailed and informative article for LinkedIn. Remember to include a clear call-to-action, encouraging potential students to sign up or learn more. By combining these elements, you can create a social media hook that resonates with your target audience and sets your OneNote course apart from the competition.

If you're willing to pursue a career as a graphic designer, then taking this Adobe Photoshop CS3 Complete Course will highly benefit you. Master Adobe Photoshop CS3 by learning the primary to advanced features using step by step guideline with our course. In this course, you will gain all the required knowledge and information that enables you can do a lot of things. Besides, you will also learn about the interface and all the primary editing tools of Adobe Photoshop CS3. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Adobe Photoshop CS3 Complete Course is suitable for anyone who want to gain extensive knowledge, potential experience, and professional skills in the related field.

Do you want to give your home an updated look? Taking this Painting and Decorating Training will equip you with the skills for painting and decorating. Painting walls, furniture and other parts of the house or building could make a big difference visually. On this course, you will discover painting ideas and techniques on art and interior design. Whether it is cooking or painting, getting the right recipes and ingredients is the most vital thing you need to know. Through the course, you will understand the psychology of colour and use it to your advantage. If you have the love for interior painting and designing, then this course is highly recommended for you. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Painting and Decorating Training is suitable for anyone who want to gain extenwants knowledge, potential experience and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject.

Follow your dreams by enrolling on the Become an expert Painter (Pack of 6 Painting Course) course today and develop the experience, skills and knowledge you need to enhance your expert development. Becoming an expert Painter (Pack of 6 Painting Course) will help you arm yourself with the qualities you need to work towards your dream job. Study the Become an expert Painter (Pack of 6 Painting Course) training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Become an expert Painter (Pack of 6 Painting Course) course will allow you to enhance your CV, impress potential employers, and stand out from the crowd. This Become an expert Painter (Pack of 6 Painting Course) course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Become an expert Painter (Pack of 6 Painting Course) course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Become a expert Painter (Pack of 6 Painting Course) course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Become an expert Painter (Pack of 6 Painting Course) course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Become an expert Painter (Pack of 6 Painting Course) course. The Become an expert Painter (Pack of 6 Painting Course) course is designed by industry experts and is tailored to help you learn new skills with ease. Becoming an expert Painter (Pack of 6 Painting Course) is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Become an Expert Painter (Pack of 6 Painting Course) when it suits you. Access the Become an expert Painter (Pack of 6 Painting Course) course modules from any internet-enabled device, including computers, tablets, and smartphones. The Become an Expert Painter (Pack of 6 Painting Course) course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Become an expert Painter (Pack of 6 Painting Course) now and start learning instantly! What You Get Out Of Studying Become a expert Painter (Pack of 6 Painting Course) With Janets Free PDF certificate upon successful completion of the Become a expert Painter (Pack of 6 Painting Course) Full one-year access to Become a expert Painter (Pack of 6 Painting Course) Course materials Instant assessment results with the Become a expert Painter (Pack of 6 Painting Course) Full tutor support available from Monday to Friday with the Become a expert Painter (Pack of 6 Painting Course) Study the Become a expert Painter (Pack of 6 Painting Course) at your own pace Benefit from instant feedback through mock exams and multiple-choice assessments Gain a complete understanding of Become a expert Painter (Pack of 6 Painting Course) Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams with the Become a expert Painter (Pack of 6 Painting Course) Study the Become a expert Painter (Pack of 6 Painting Course) in your own time through your computer, tablet or mobile device Improve your chance of gaining expert skills and better earning potential by completing the Become a expert Painter (Pack of 6 Painting Course) Description  The Become an Expert Painter (Pack of 6 Painting Course) training course is delivered through Janets' online learning platform. Access the Become an expert Painter (Pack of 6 Painting Course) content from any internet-enabled device whenever or wherever you want to. The Become an Expert Painter (Pack of 6 Painting Course) course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £119.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for: The Become an Expert Painter (Pack of 6 Painting Course) is ideal for those who already work in this sector or are aspiring experts . This Become an expert Painter (Pack of 6 Painting Course) course is designed to enhance your expertise and boost your CV. Learn key skills and gain an expert lesson to prove your newly-acquired knowledge. Requirements: The Become an Expert Painter (Pack of 6 Painting Course) is open to all students and has no formal entry requirements. To study the Become an expert Painter (Pack of 6 Painting Course) course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Become an Expert Painter (Pack of 6 Painting Course) is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Become an expert Painter (Pack of 6 Painting Course) and gain an industry-acknowledged lesson that will help you excel in finding your ideal job.

Duration 1 Days 6 CPD hours This course is intended for This course is designed for skilled users of Microsoft Windows and Office who do not have prior coding or programming experience and who are interested in creating custom business apps quickly and without writing application code. Overview In this course, you will use Microsoft Power Apps to build and deploy low-code business apps. You will: Determine how Microsoft Power Apps can meet your business needs. Plan and design apps. Build canvas apps. Build model-driven apps. Test and deploy apps. This course introduces building low-code/no-code apps with Microsoft© Power Apps©. Most out-of-the-box solutions do not meet exact business needs or integrate well with existing business apps. Power Apps eases users into app development with templates, automated app-building tools, and a streamlined programming language to enable any business user to create a custom app. Getting Started with Microsoft Power Apps Topic A: Introduction to Microsoft Power Platform Topic B: Introduction to Power Apps Topic C: Select App Types to Address Business Needs Planning and Designing Apps Topic A: Plan Apps Topic B: Design Apps Building Canvas Apps Topic A: Create an App from a Blank Canvas Topic B: Create an App from a Template Building Model-Driven Apps Topic A: Create Model-Driven Apps Topic B: Add Visualizations and Reports Testing and Deploying Apps Topic A: Make Apps Available to Other Users Topic B: Test Apps Topic C: Revise Apps

Getting Started The MSc Project Management programme is designed to show people from any discipline or degree how to manage projects. This programme aims to identify, develop and perform essential skills and techniques needed for expertise in Project Management. The individual with a Qualifi Level 7 Diploma in Business Strategy will be eligible for the MSc Project Management Top Up programme. The programme focuses on enhancing graduate and practising engineers' knowledge and skills in relevant management skills, principles, and procedures. This course equips students with the skills and knowledge necessary to contribute to project management research significantly. The MSc Project Management Top-Up is awarded and delivered 100% online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, PC or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this programme. About Awarding Body Anglia Ruskin University began in 1858 as the Cambridge School of Art founded by William Beaumont. It was then merged with the Cambridge shire College of Arts and Technology and the Essex Institute of Higher Education and was renamed Anglia Polytechnic. It was then given university status in 1992 and renamed Anglia Ruskin University in 2005. The university has campuses in the UK (Cambridge, Chelmsford, London and Peterborough), as well as they are partnered with institutions around the world including Berlin, Budapest, Trinidad, Singapore and Kuala Lumpur. Assessment Assignments and Project No examinations Entry Requirements Qualifi Level 7 Diploma in Business Strategy or any equivalent diploma Further, candidates are also required to demonstrate their English language proficiency. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure MSc Project Management Top-Up Programme Structure Project Management Systems Project Management Techniques Dissertation (Major Project) Delivery Methods The MSc Project Management Top-Up is awarded and delivered 100% online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, PC or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this programme. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.