33 CALM courses in Cardiff

On this course we go into far greater detail on understanding the dog’s needs, behaviour, state of mind, language, and improving your leadership skills.

Breathe A day retreat at The Sunhouse: Relax, Let Go & Be at Peace this Autumn Sunday 24th November 10.30am-5pm Price £70 for the whole day A day of Qigong, Forest Bathing, Breathwork & Meditation (includes delicious vegetarian organic soup, seasonal snacks and herbal drinks) Join me for a day retreat in the beauty of the Sunhouse to embrace the season of Autumn and the METAL Element. A wonderful opportunity to take time out and align yourself with the natural flow of energy of the season. At this time of year we focus on our lungs, our breath and our strong and healthy immune system. Just as the leaves are falling from the trees, nature supports us to let go of that which we no longer need and to appreciate that which is of value in our lives. Breath is life, it is the energy or “Qi” that sustains life within every cell. When we breathe well our entire body receives the energy it needs. When we reconnect with our breath we become calm, aware and in control and we can begin to bring balance to our lives and access places of deep peace within. WHATS INCLUDED: – Qigong exercises to support our lungs and strengthen our Qi. Increasing our flow of energy & improving our immunity – Learn The Bird Form a beautiful Qigong form designed to help “transform grief into love” This form has a light, uplifting, energising quality leaving us bright eyed and full of joy. – Forest Bathing in the beautiful woodland taking time to pause and listen to the forest around us, absorbing the healing energy of the trees. – Guided Conscious Connected Breathwork Journey to open our lungs and increase awareness of our breath. Encouraging detoxification of your body, releasing stuck energy and beliefs and resetting your whole nervous system. Giving you the tools to transform and to let go of whatever may be holding you back from living the life you truly want to live. In the morning we will practice some simple qigong exercises, movements and meditations to access the deeper energies within us. Then its time to enter the woods together to connect with the living Earth. As we walk through the woods, we will take time to pause and play with our Qigong moving meditations, listening to the forest around us, waking up our the wild within us. After a delicious lunch, we will lie down and relax into the support of the ground to receive a deep healing Breathwork Session. We will use conscious connected breathing to encourage detoxification of your body, releasing stuck energy and beliefs and resetting your whole nervous system. Giving you the tools to transform and to let go of whatever may be holding you back from living the life you truly want to live. Come and join me and nourish yourself in the beauty of life. Relax, Let Go & Be at Peace this Autumn Price includes a delicious vegetarian soup, herbal teas and delicious seasonal treats If you are interested but have more questions please contact me. I would love to hear from you.  Contact me for more details  Tel: 07779151916 emma@bringingbalance.co.uk 

Anger Management 1 Day Training in Carlisle

Behavioural Foundation Course. The foundation course is a great opportunity to learn about your dog’s needs.

Mindfulness is a practical technique for developing a greater sense of awareness and focus on the present moment. It is the opposite of mindlessness, meaning that actions and reactions become conscious and deliberate. It is an extremely useful tool for any busy work environment. Currently being used by the likes of Google and Pepsi, mindfulness can be adopted within the workplace to reduce stress and anxiety, provide greater focus and clarity, improve leadership capabilities and enhance the general wellbeing of staff at all levels. This workshop has been developed for forward-thinking organisations wanting to make a real and sustainable commitment to improving workplace wellbeing and productivity. This workshop will help you to understand the basic principles and benefits of mindfulness, and how it can be used in the workplace setting. It will also enable you to develop techniques to alleviate overwhelming feelings of stress or anxiety, prepare for important or challenging meetings, and generally achieve a greater sense of focus, clarity and calm whilst dealing with a hectic schedule.

Conflict Management 1 Day Training in Newport

I offer private sound healing and sound therapy sessions on either a 1:1 or 2:1 (couples/friends) basis. I come to you and provide this service within the comfort of your own home. These sessions can be completely tailored toward your individual needs. Popular subjects I am often asked to concentrate on are stress relief, anxiety, grief, sleep issues, physical or emotional pain and/or discomfort, letting go of burdens that you no longer wish to carry, setting new intentions, re-energizing and recharging or just an ultimate relaxation sound journey session that will leave you feeling beautifully peaceful, calm and relaxed. My sessions include the use of sound and vibration, guided meditation, and aromatherapy.   I also offer chakra rebalancing sessions to restore the natural flow of energy within us using Tibetan body work bowls, gong, powerful crystals, and guided meditation.   For more information on these popular 1:1 or 2:1 sessions please get in touch.

It's a fact of life that costs generally increase and as a result prices must go up too. Implementing an increase without losing customers is challenging. Talking about a price increase with customers never makes for an easy conversation. Your customers will generally decide whether to accept the increase based upon value, as well as the hassle cost of switching and going elsewhere. Even the most experienced salesperson who has implemented price increases before will be fighting back the nerves when faced with the task of 'selling' the increase. In this flexible programme, we will support your internal preparations at whichever stage you and your colleagues are at. From making the decision to increase prices, right through to those on the frontline already dealing with any push-back. This programme will help participants: Understand the business case for increasing prices Take steps to research the market Consider their customers' motivations Use the six principles of influence Identify and adapt for different personality styles Assess their level of trust with customers Build rapport rapidly with their customers and prospects 1 Raising prices - keys to success Understanding the business case Researching the market Assessing the value of your offering 2 Understanding your customer base Assessing your key accounts What is your 'target' customer range? Creating consistency in pricing approach 3 Planning the increase Timing your implementation Communication strategy Elements of a good price increase letter 4 Developing influencing skills The Trust Equation The six principles of influence Discovering your customer's buying decisions 5 Emotional intelligence and price increases The part emotion plays Developing strategies for keeping calm Handling your customer's responses 6 Understanding different customer styles Discover your own style Recognising behaviour traits in others Adapting your approach to their style 7 Preparing for customer contact Preparing for specific customers Anticipating their response Dealing with challenging customers 8 Following through Maintaining a consistent approach Resisting requests for discounts Confirming the increase in writing

How to protect your cash flow In the current economic climate more and more companies are finding that their customers are taking longer to pay - or are not even paying at all. As cash flow is key to the survival of any business, effective debt collection tactics are vital for all businesses. This workshop concentrates on the telephone skills and techniques you can use to achieve the most positive outcome in any debt collection situation - payment of money owed, as soon as possible, whilst keeping the collection cost as low as possible. The course will help you: Understand your debtors and communicate with them accordingly Develop a strategy for more effective debt collection Make every call count Handle difficult calls Reduce the amount of time you need to spend on chasing payment Increase your collection rates 1 The debt collection process Understanding the reasons behind payment default Looking at the debt situation from the customer's point of view Developing a strategy for effective debt collection 2 Advanced telephone communication skills Techniques for speaking to the person responsible for paying the debt How to gain the customer's trust when discussing debt Telephone collection skills best practice Key phrases that keep the conversation positive and open 3 Questioning and listening skills for gathering information Different types of question Using high-gain questions to uncover key information Active listening that will help you understand what customers are really saying Leading with examples and high-impact questions Summarising and restating 4 Overcoming objections and excuses Identifying objections Preparing suitable responses Probing objections and ways to overcome them 5 Gaining commitment and ending the call Learn how to negotiate an agreement to suit both parties Summarising actions for you and the customer Ending the call professionally 6 Dealing with difficult and challenging situations Understand different personality types The correct way to respond to an upset customer Ways to calm angry customers (and handle verbal attacks) 7 Action plans Course summary and presentation of action plans

Conflict Management 1 Day Training in Cardiff