Description Conflict is an inevitable part of working life. And it's not always bad. But, often, it is. It can be stressful, harm productivity, spoil working relationships, and lead to damaging behaviors. And, if you have any level of responsibility as a team leader, supervisor, or manager, fixing it may well be down to you. So you need the tools to deal with conflict at work. And this course will give you them. More than that, you'll learn how and why conflict arises, and how to minimize it before it takes hold. Here are the main topics you'll cover: The sources of conflict How to listen The effect of personalities on conflict The ways people resist imposed ideas The signs and stages of conflict escalation The steps for de-escalating conflict Strategies for resolving conflict Five ways to handle conflict How to recover a broken (workplace) relationship Ongoing Project: Your Conflict Log During the course, your project will be to keep and share aspects of your Conflict Log. You will create a record of your observations, successes, and struggles. Other students and your tutor will support you, endorse your successes, and help you with your questions. Prior Experience The only prior experience you need is daily life. If you've been a hermit or in long-term peaceful coexistence with all your fellow human beings, you won't need this course. However, the people who may find this most valuable are those who experience conflict in the workplace, and especially those in supervisory or management roles. Your Tutor Your tutor is Dr. Mike Clayton. As a senior manager at international consulting firm, Deloitte, Mike had to deal with conflict among staff, and with clients, and even among clients. But more important, as a senior representative of his firm and a program leader, he needed to avoid escalation of conflict. Now, as a trainer and facilitator, he has been applying what he learned and teaching it to others. This course represents 15 years' experience of what tools students find most helpful, and 25 years experience in business, managing conflicts large and small. We have you covered However, it's not all been plain sailing. Three times in 25 years, Mike has had to use his own 'Breakdown Routine' to the breakdown of a professional relationship. Three times it worked. And managers and leaders he has coached have used it with equal success. So, you see, we have you covered. This course will give you the tools to: Prevent conflict Reduce and reverse its escalation Handle full blown conflict and... recover from the effects of a conflict-induced relationship breakdown. What Will I Learn? Recognize the signs of conflict early, so you have a chance to stop it Reduce the incidence of conflict, by listening well Understand how conflict escalates, so you can stay calm and stop the escalation De-escalate conflict, so you bring your relationship back to normal Resolve conflict, using a variety of strategies and tactics Develop your resistance to being drawn into conflict Who is the target audience? Managers and supervisors at all levels Requirements No pre-requisites. If you're in the world of work, or soon to enter it, you're ready for this course. Introduction to Your Conflict Management Course Welcome to the Course Dealing 00:03:00 What are Conflict and Conflict Management? 00:03:00 Understand the Keys to Conflict The Rational and Irrational Sources of Conflict 00:03:00 The Effects of Respect on Conflict 00:04:00 How to Use Respect to Help Resolve Conflict 00:05:00 How Misunderstandings Arise... and the Solution How Communication Works 00:05:00 How we Listen: The Four Listening Levels 00:05:00 How to Listen Well 00:04:00 Personality Types in Conflict How Personality Types Conflict 00:02:00 How Specific Personalities Clash at Work 00:04:00 How to Avoid Personality Clash 00:02:00 Escalation of Conflict Resistance: It's Not Conflict... yet. 00:02:00 The Onion Model of Resistance 00:07:00 The Signs of Conflict Escalation 00:03:00 De-escalating Conflict The Strategies for Handling Conflict 00:06:00 Conflict De-escalation Process 00:03:00 Conflict Handling Modes - The Thomas-Kilmann Model 00:02:00 The Five Thomas-Kilmann Modes 00:06:00 Getting Help from a Third Party 00:05:00 How to Recover from a Broken (Professional) Relationship 00:05:00 Closing Section Good Conflict and Bad Conflict 00:04:00 The Secret to Avoiding Conflict 00:03:00
Provide your Customers with the Service that will leave a lasting impression Are you struggling to communicate with your customer? Not able to grab their attention? Take this course to learn how to interact with customers so they don't cut you off in mid sentence. The best customer service representatives are genuinely excited to help customers. You will have to be patient, empathetic, and passionately communicative. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. You will have to be confident at troubleshooting and investigate if you don't have enough information to resolve customer complaints. Customer service is what ultimately makes or breaks a company. If it is done well, it will establish a fantastic reputation that will spread goodwill towards the company by word of mouth. This course comprises of multiple units, all designed to improve your communication skills with a customer. Enhance your skills of interaction and calm down a customer with ease who isn't willing to admit his mistakes. Course Highlights Extended Diploma in Customer Service is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Extended Diploma in Customer Service into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Extended Diploma in Customer Service Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Entrepreneurs, students, adventurers, the dreamers or individuals who are interested in learning the techniques of goal setting. Extended Diploma in Customer Service is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Extended Diploma in Customer Service is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Basics of Customer Service Customer Service Skills Training Templates FREE 01:00:00 Customer Service & Retention Checklist FREE 01:00:00 Customer Service Checklist 01:00:00 Providing Customer Service First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Extended Diploma in Customer Service 00:30:00 Final Exam Final Exam- Extended Diploma in Customer Service 00:30:00
Embark on a life-saving educational journey with our 'CPR, AED and First Aid Training' course, meticulously crafted to empower you with the vital skills required in emergency medical situations. The curriculum is meticulously structured to instil confidence in managing workplace incidents, providing crucial first aid, and mastering the art of Cardiopulmonary Resuscitation (CPR). Initiate your learning with an in-depth introduction to workplace first aid, where you grasp the legalities and practicalities of responding to sudden medical crises. Advancing through the modules, you will gain critical expertise in primary and secondary survey techniques, learning to assess situations swiftly and effectively. Develop the competence to address minor injuries, manage acute conditions, and conduct CPR, ensuring you are prepared to be the first line of support in times of need. With a special focus on paediatric first aid, the course extends your capabilities to cater to younger individuals, making it an indispensable learning experience for those responsible for children's safety. Learning Outcomes Grasp comprehensive first aid techniques applicable in various emergencies. Understand the legal framework surrounding workplace health scenarios. Acquire the acumen to manage incidents with precision and calm. Learn paediatric first aid to provide timely aid to children. Develop the confidence to perform CPR and use AED equipment effectively. Why choose this CPR, AED and First Aid Training course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the CPR, AED and First Aid Training Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this CPR, AED and First Aid Training course for? Individuals designated as workplace first-aiders. Educators and childcare professionals. Parents and guardians interested in child safety. Anyone aspiring to acquire first aid and emergency response knowledge. Professionals seeking certification in first aid protocols. Career path First Aid Trainer: £20,000 - £30,000 Health and Safety Officer: £22,000 - £40,000 Childcare Provider: £15,000 - £25,000 Emergency Medical Technician (EMT): £21,000 - £29,000 Firefighter: £23,000 - £35,000 Occupational Health Advisor: £28,000 - £45,000 Prerequisites This CPR, AED and First Aid Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This CPR, AED and First Aid Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Workplace First Aid and Incident Management Training Introduction to Workplace First Aid 00:34:00 Legal Framework for Workplace First Aid 00:29:00 Incident Management at Work 00:34:00 Primary Survey 00:20:00 Secondary Survey 00:21:00 Basic First-Aid Techniques 00:38:00 Dealing with Minor Injuries at the Workplace 00:42:00 Secondary Illness Loss of Responsiveness and CPR 00:18:00 Secondary Illness Breathing Problems 00:17:00 Secondary Illnesses and Injuries 00:27:00 Dealing With Fractures and Dislocations 00:19:00 Call for an Emergency 00:14:00 Paediatric First Aid Introduction to Paediatric First Aid 00:18:00 Assessment and Assistance 00:22:00 Loss of Responsiveness and CPR 00:20:00 Paediatric First Aid for Common Illnesses, Injuries and Incidents 00:38:00 First Aid for Acute Medical Conditions 00:22:00 Call for an Emergency 00:24:00 Mock Exam Mock Exam - CPR, AED and First Aid Training 00:20:00 Final Exam Final Exam - CPR, AED and First Aid Training 00:20:00
In the heart of bustling city streets and the constant cacophony of modern life, a haven of tranquillity awaits. 'Meditation for Wellbeing' is not just another course; it's an experience, a transformative journey. This course serves as a lighthouse, guiding you away from the tempests of anxiety and towards a realm of serenity. Dive deep into the mind's profound layers and discover techniques to combat the unease that lurks within. By the culmination, you won't merely understand anxiety; you'll have the tools to conquer it. Meditation for Wellbeing' offers an enlightening exploration into the essence of meditation and its undeniable impact on mental health. Charting a path from introductory principles to advanced techniques, this course empowers learners with the means to transcend anxiety's clutches. Beginning with a foundational comprehension of meditation, attendees are introduced to the myriad benefits that this age-old practice brings. Subsequent modules delve into the complex world of anxiety, demystifying its origins and manifestations. But understanding is only half the battle. The true essence of this course lies in its practical teachings; as learners will be equipped with a toolkit of techniques and skills, designed not only to combat anxiety but to foster an enduring sense of peace. Embrace the journey, and let meditation illuminate the path to true wellbeing. Learning Outcomes Recognise the foundational principles of meditation and its significance for wellbeing. Develop a comprehensive awareness of anxiety, its causes, and manifestations. Master techniques to alleviate anxiety and promote mental tranquillity. Adopt advanced anti-anxiety skills to further enhance emotional stability. Integrate meditation practices seamlessly into daily routines. Cultivate a proactive approach to maintaining mental health. Evaluate personal progress and tailor meditation techniques to individual needs. Why buy this Meditation for Wellbeing? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Meditation for Wellbeing you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Meditation for Wellbeing is suitable for: Individuals seeking solace in the chaos of modern life. Those curious about meditation's impact on mental health. Anyone desiring a more balanced, calm approach to daily challenges. Learners looking to bolster their emotional resilience. Mental health advocates eager to expand their knowledge on anxiety alleviation. Prerequisites This Meditation for Wellbeing was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Meditation Assistant: £18,000 - £22,000 per annum Certified Meditation Instructor: £25,000 - £35,000 per annum Corporate Wellness Consultant: £40,000 - £50,000 per annum Meditation Retreat Organizer: £45,000 - £60,000 per annum Wellbeing and Meditation Content Creator/Author: £30,000 - £100,000+ per annum Founder/Director of a Meditation School or Centre: £60,000 - £150,000+ per annum Course Curriculum Introduction & First Concepts Introduction To Mindful Meditation 00:06:00 Understanding Mindful Meditation 00:05:00 How To Practice Mindful Meditation 00:06:00 Understanding & Beating Anxiety Still More Mindful Meditation Techniques 00:05:00 Mindful Meditation & Your Brain 00:04:00 Why Is Awareness So Important 00:09:00 More Anti-Anxiety Skills & Concepts Mindful Meditation & Work 00:05:00 Mindful Meditation & Relationships 00:04:00 Mindful Meditation & Happiness 00:05:00 Famous & Successful People Who Meditate 00:04:00 Great Mindful Meditation Apps 00:05:00 The Many Benefits Of Mindful Meditation 00:09:00 How To Create A Mindful Life 00:06:00 Conclusion Conclusion - Final Thoughts & Tips 00:01:00
Unlock the mysteries of the mind with our transformative course, 'Meditation and Mindfulness.' Dive into the depths of your consciousness as we guide you through the labyrinth of thoughts and emotions. Discover the power of meditation to quiet the chaos within and unleash your inner tranquillity. From the enigmatic workings of criminal minds to the serene practices of mindfulness meditation, embark on a journey towards self-discovery and inner peace. Myriad paths await exploration in the realm of meditation. Learn how to meditate with expert guidance, from the gentle embrace of sleep meditation to the profound depths of transcendental meditation. Delve into the nuances of mindfulness meditation, honing your awareness and cultivating a sense of presence in each moment. Through guided meditation, unlock the secrets to calming the restless mind and nurturing a deeper connection to yourself and the world around you. As you navigate through our comprehensive curriculum, you'll gain invaluable insights into the art of meditation and mindfulness. Master techniques for overcoming anxiety and stress, equipping yourself with powerful anti-anxiety skills and concepts. Harness the transformative potential of meditation to cultivate a greater sense of calm, clarity, and well-being in your daily life. Join us on this journey of self-discovery and embark on a path towards a more harmonious existence. Learning Outcomes: Develop a deep understanding of meditation techniques, including sleep meditation and transcendental meditation. Acquire practical skills for meditation for sleep. Cultivate heightened awareness and presence through guided meditation sessions. Explore the intricate workings of the mind and its impact on emotional well-being. Discover the transformative power of meditation in fostering inner peace and resilience. Why buy this Meditation and Mindfulness course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Meditation & Mindfulness there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Meditation and Mindfulness course for? Individuals are seeking effective strategies for how to meditate and manage anxiety and stress. Anyone interested in exploring the profound benefits of meditation and mindfulness. Students looking to enhance their mental well-being and emotional resilience. Professionals in high-pressure environments seeking tools for maintaining balance and clarity. Those curious about the intersection of psychology and contemplative practices. Prerequisites This Meditation & Mindfulness does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Meditation & Mindfulness was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Meditation Instructor: £20,000 - £35,000 Per Annum Mindfulness Coach: £25,000 - £40,000 Per Annum Mental Health Counsellor: £30,000 - £45,000 Per Annum Wellness Consultant: £25,000 - £40,000 Per Annum Stress Management Specialist: £25,000 - £40,000 Per Annum Holistic Therapist: £20,000 - £35,000 Per Annum Course Curriculum Introduction & First Concepts Introduction To Mindful Meditation 00:06:00 Understanding Mindful Meditation 00:05:00 How To Practice Mindful Meditation 00:06:00 Understanding & Beating Anxiety Still More Mindful Meditation Techniques 00:05:00 Mindful Meditation & Your Brain 00:04:00 Why Is Awareness So Important 00:09:00 More Anti-Anxiety Skills & Concepts Mindful Meditation & Work 00:05:00 Mindful Meditation & Relationships 00:04:00 Mindful Meditation & Happiness 00:05:00 Famous & Successful People Who Meditate 00:04:00 Great Mindful Meditation Apps 00:05:00 The Many Benefits Of Mindful Meditation 00:09:00 How To Create A Mindful Life 00:06:00 Conclusion Conclusion - Final Thoughts & Tips 00:01:00 Assignment Assignment - Meditation & Mindfulness 00:00:00
In a world where unforeseen circumstances can strike at any moment, equipping yourself with the knowledge to be a calm and capable first responder is not just an advantage - it's a necessity. In 2019/2020, there were over 69,208 non-fatal injuries in the UK. Therefore, learning about first aid is paramount and also teaching people who are around you as well. Key Features This First Aid Training Course Includes: This First Aid Training Course is CPD Certified Free Certificate from Reed CIQ Approved First Aid Training Course Developed by Specialist Lifetime Access of First Aid Training Course. The First Aid Training Course unveils the secrets of initial assessment, empowering you to read the signs and act decisively. Yet, this First Aid Training Course not just about the immediate response - we take you on a journey through the aftermath, teaching you everything of follow-up evaluation. But that's not all - imagine being the reassuring figure when a child needs assistance. Our First Aid Training Course goes beyond the ordinary, unravelling the mysteries of paediatric first aid for common ailments, injuries, and incidents. Course Curriculum First Aid Training Course: Module 01: Workplace First Aid Fundamentals Module 02: Legislative Framework for Workplace First Aid Module 03: Managing Incidents in the Workplace Module 04: Initial Assessment in First Aid Module 05: Subsequent Assessment in First Aid Module 06: Essential First-Aid Techniques Module 07: Addressing Minor Injuries in the Workplace Module 08: Loss of Consciousness and CPR in Secondary Illness Module 09: Respiratory Issues in Secondary Illness Module 10: Addressing Various Secondary Illnesses and Injuries Module 11: Managing Fractures and Dislocations Module 12: Initiating Emergency Response Learning Outcomes After completing this First Aid Training Course, you will be able to: Apply essential first aid procedures proficiently in various emergency scenarios. Execute effective workplace incident responses, prioritising safety and casualty care. Conduct thorough initial assessments, identifying critical factors in emergency situations. Perform follow-up evaluations with precision to ensure sustained casualty well-being. Demonstrate paediatric first aid proficiency for common ailments, injuries, and incidents. Exhibit competence in handling unconsciousness, applying CPR techniques, and managing medical emergencies. Certification After completing this First Aid Training Course, you will get a free Certificate. Please note: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. CPD 10 CPD hours / points Accredited by The CPD Certification Service First Aid Training 3:36:36 1: Module 01: Workplace First Aid Fundamentals 25:02 2: Module 02: Legislative Framework for Workplace First Aid 16:17 3: Module 03: Managing Incidents in the Workplace 24:13 4: Module 04: Initial Assessment in First Aid 11:18 5: Module 05: Subsequent Assessment in First Aid 13:48 6: Module 06: Essential First-Aid Techniques 27:20 7: Module 07: Addressing Minor Injuries in the Workplace 39:34 8: Module 08: Loss of Consciousness and CPR in Secondary Illness 11:52 9: Module 09: Respiratory Issues in Secondary Illness 10:04 10: Module 10: Addressing Various Secondary Illnesses and Injuries 19:36 11: Module 11: Managing Fractures and Dislocations 09:46 12: Module 12: Initiating Emergency Response 06:46 13: CPD Certificate - Free 01:00 Who is this course for? This First Aid Training Course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of First Aid. Moreover, this course is ideal for: Employees seeking comprehensive first aid skills for workplace safety. Parents and caregivers desiring paediatric first aid knowledge. Individuals responsible for prompt and effective emergency first aid response. Health and safety officers aiming to enhance emergency first aid preparedness. Anyone interested in acquiring life-saving first aid skills for various scenarios. Requirements There are no requirements needed to enrol into this First Aid Training Course. We welcome individuals from all backgrounds and levels of experience to enrol into this First Aid Training Course. Career path After finishing this First Aid Training Courseyou will have multiple job opportunities waiting for you. Some of the following Job sectors of First Aid Trainingare: First Aid Trainer - £26K to 34K/year Health and Safety Officer - £28K to 40K/year Emergency Response Coordinator - £30K to 45K/year Occupational Health Advisor - £32K to 45K/year Workplace Safety Consultant - £35K to 50K/year Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Giving a presentation can strike fear into even the most confident employee. Being a great presenter is an enviable skill and will help you stand out for success at work. This Presentation Skills Course gives you everything you need to produce first-class presentations every time! You might dread public speaking, but it's important to know that no one is born great at public speaking and presentations. Like anything else, it takes practise, and the Presentation Skills Course is packed full with the skills and presentation techniques you need to ensure success. What Can I Expect From the Presentation Skills Course? Why preparation is so important and how to ensure you're ready for any presentation situation. How getting to know your audience can improve your presentations. How to set your objectives for each presentation and ensure you achieve them. Why making a presentation plan is vital and how to create one. You can use communication techniques to ensure you connect with your audience. Techniques to calm your nerves before a presentation if you're feeling nervous. Practice techniques to ensure you're ready to present in public. The things you need to consider on presentation day to ensure everything runs smoothly. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is This Course For? This course is ideal for professionals, entrepreneurs, students, and anyone who needs to present ideas clearly and persuasively. Whether you're a business executive, salesperson, team leader, academic, or job seeker, mastering presentation skills will boost your confidence and career growth. No prior experience is required—just a willingness to learn and practice. Career Path Business Presenter / Corporate Trainer – £30,000 - £60,000 Sales & Marketing Professional – £25,000 - £70,000+ Manager / Team Leader – £35,000 - £80,000 Public Speaker / Consultant – £40,000 - £100,000+ Entrepreneur / Startup Founder – Varies (skill-dependent)
Overview This comprehensive course on Dog Behaviour and Training will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Dog Behaviour and Training comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Dog Behaviour and Training. It is available to all students, of all academic backgrounds. Requirements Our Dog Behaviour and Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 38 lectures • 04:38:00 total length •Why Getting 2, 8 Week Old Parson Terrier Puppies Changed My Life And My Career!: 00:03:00 •Here's what you'll get from this course: 00:03:00 •How To Communicate You're In Charge During Feeding Time: 00:10:00 •How To Stop Food Aggression And Stealing Food: 00:08:00 •This Dog Is A Professional At Stealing Food, You'll Be Amazed At What He Does!: 00:04:00 •How You Greet Your Dog Says So Much More Than Hello - Here's Why: 00:12:00 •It's Not As Difficult As You May Think To Do And Makes The World Of Difference: 00:05:00 •Help! What When Visitors Come Round And Get Jumped On? Here's What To Do: 00:05:00 •Here's The Right Way For Guests To Enter Your Home And Stop Jumping Up: 00:02:00 •How To Stop Dogs Barking, Chewing, Panting And Pacing When Left Alone: 00:13:00 •The Time To Get This Right Is When They Are A Puppy - Here's How To Do It: 00:02:00 •Can You Resolve Separation In Dogs Of All Ages? Yes! Here's How: 00:02:00 •Is Your Dog Trying To Calm You Down?! Find Out Here: 00:09:00 •This ONE Technique Works Like Magic With Numerous Unwanted Behaviours: 00:10:00 •The 3 F's For Dogs And Top Tips: 00:01:00 •Read This First As It Will Really Help You With The Following Videos: 00:20:00 •Here's The Answers To Frequently Asked Dog Training Questions Numbers 1 and 2: 00:09:00 •Here's The Answers To Commonly Asked Dog Training Questions Numbers 3 and 4: 00:09:00 •Here's The Answers To Frequently Asked Dog Training Questions Numbers 5 and 6: 00:06:00 •Here's The Answers To Top Dog Training Questions 7 and 8: 00:09:00 •Here's The Answers To Commonly Asked Dog Training Questions 9 and 10: 00:08:00 •Read This First As It Will Really Help You With The Following Videos: 00:25:00 •Here's The Answers To Commonly Asked Puppy Training Questions Numbers 1 and 2: 00:10:00 •Here's The Answers To Popular Puppy Training Questions 3 and 4: 00:05:00 •Here's The Answers To Common Puppy Training Questions Numbers 5 and 6: 00:07:00 •Here's The Answers To Popular Puppy Training Questions Numbers 7 and 8: 00:06:00 •Here' The Answers To Common Puppy Training Questions Numbers 9 and 10: 00:09:00 •Someone Has Said Yes To A Dog Training Consultation With You - Here's What To Do: 00:09:00 •Dog Training Consultation Form: 00:05:00 •Dog Training Confirmation Letter Template - Page 1: 00:05:00 •Dog Training Confirmation Letter Template - Page 2: 00:05:00 •Top Tips Of What To Include During Your Dog Training Consultation: 00:14:00 •Top Tips Of What To Include During A Dog Training Consultation Handout: 00:05:00 •Agreement Letters To Be Signed After The Consultation: 00:06:00 •Agreement Letter Template - The One You Sign And Leave With Your Client: 00:05:00 •Agreement Letter Template - The One Your Client Signs And You Keep: 00:05:00 •How To Leave A Consultation On A High: 00:02:00 •The Best 'Feel Good' Dog Poem Ever!: 00:05:00
The How to Develop Gravitas: Be the Voice of Wisdom & Influence is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This How to Develop Gravitas: Be the Voice of Wisdom & Influence consists of several modules that take around 1 hour to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £9.99. Print copy by post is also available at an additional cost of £15.99 and the same for PDF and printed transcripts. Course Content Introduction: What is this gravitas thing? And so what? Introduction How to Develop Gravitas 00:02:00 What is Gravitas? 00:01:00 Step 1: How to Think - If you want people to listen, you substance The Importance of Attitude 00:05:00 The Need for Knowledge 00:03:00 The Role of Reliability 00:02:00 Step 2: How to Look - Fake it 'til you Become it. Stand and Move with Impact Presence: Space & Pace 00:05:00 Posture: Square & Upright 00:04:00 Poise: Stillness & Calm 00:05:00 Polish: Style & Presentation 00:03:00 Step 3: How to Act: Be the Person People want to Trust The Right Motivation 00:02:00 Projecting Confidence 00:04:00 Pay Attention 00:04:00 Step 4: What to Say: Understand the things people want to listen to. Structure your Speaking 00:02:00 Simplify the Subject 00:02:00 Stick to Significance 00:01:00 Select, Synthesise, Summarise 00:04:00 Step 5: How to Say it: Your Words will Matter when You Choose them with Care Say it with Questions 00:03:00 Voice of Authority 00:05:00 Choose your Vocabulary 00:03:00 Pace of Delivery 00:02:00 Silence 00:02:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
As humanitarians, helping others is both rewarding and challenging as it takes a toll on our wellbeing and mental health. Whether you are providing humanitarian response to current events in Israel and Gaza, the protracted crises in Syria, civil war in Yemen, earthquake in Nepal, or flooding in Dominican Republic (just to name a few), a focus on your wellbeing and mental health is just as important as those you help. Partnering with The KonTerra Group, an expert in wellbeing and resilience, we created videos in English, Hebrew, Arabic, French, Spanish, Ukrainian, Polish, and Russianon the topics below. They are available on the DisasterReady YouTube channel making them easily available for you and those you are helping. Coping with Grief and LossCoping with an Insecure EnvironmentUnderstanding and Coping with Vicarious TraumaMaintaining Wellbeing During DisplacementWays to Stay Calm in an EmergencyUnderstanding and Coping with BurnoutWhat Is Counseling and How Can it Help Me?10 Tips for Supporting Staff After a Traumatic EventSupporting Staff During Evacuation, Displacement and Shelter in Place Take a few minutes to invest in your wellbeing by watching one or more of the videos and forward the YouTube link to co-workers, family, and the crisis-affected communities you are walking alongside. Together we can help each other strengthen our wellbeing and mental health during these difficult times. As humanitarians, helping others is both rewarding and challenging as it takes a toll on our wellbeing and mental health. Whether you are providing humanitarian response to current events in Israel and Gaza, the protracted crises in Syria, civil war in Yemen, earthquake in Nepal, or flooding in Dominican Republic (just to name a few), a focus on your wellbeing and mental health is just as important as those you help. Partnering with The KonTerra Group, an expert in wellbeing and resilience, we created videos in English, Hebrew, Arabic, French, Spanish, Ukrainian, Polish, and Russianon the topics below. They are available on the DisasterReady YouTube channel making them easily available for you and those you are helping. Coping with Grief and LossCoping with an Insecure EnvironmentUnderstanding and Coping with Vicarious TraumaMaintaining Wellbeing During DisplacementWays to Stay Calm in an EmergencyUnderstanding and Coping with BurnoutWhat Is Counseling and How Can it Help Me?10 Tips for Supporting Staff After a Traumatic EventSupporting Staff During Evacuation, Displacement and Shelter in Place Take a few minutes to invest in your wellbeing by watching one or more of the videos and forward the YouTube link to co-workers, family, and the crisis-affected communities you are walking alongside. Together we can help each other strengthen our wellbeing and mental health during these difficult times. As humanitarians, helping others is both rewarding and challenging as it takes a toll on our wellbeing and mental health. Whether you are providing humanitarian response to current events in Israel and Gaza, the protracted crises in Syria, civil war in Yemen, earthquake in Nepal, or flooding in Dominican Republic (just to name a few), a focus on your wellbeing and mental health is just as important as those you help. Partnering with The KonTerra Group, an expert in wellbeing and resilience, we created videos in English, Hebrew, Arabic, French, Spanish, Ukrainian, Polish, and Russianon the topics below. They are available on the DisasterReady YouTube channel making them easily available for you and those you are helping. Coping with Grief and LossCoping with an Insecure EnvironmentUnderstanding and Coping with Vicarious TraumaMaintaining Wellbeing During DisplacementWays to Stay Calm in an EmergencyUnderstanding and Coping with BurnoutWhat Is Counseling and How Can it Help Me?10 Tips for Supporting Staff After a Traumatic EventSupporting Staff During Evacuation, Displacement and Shelter in Place Take a few minutes to invest in your wellbeing by watching one or more of the videos and forward the YouTube link to co-workers, family, and the crisis-affected communities you are walking alongside. Together we can help each other strengthen our wellbeing and mental health during these difficult times. As humanitarians, helping others is both rewarding and challenging as it takes a toll on our wellbeing and mental health. Whether you are providing humanitarian response to current events in Israel and Gaza, the protracted crises in Syria, civil war in Yemen, earthquake in Nepal, or flooding in Dominican Republic (just to name a few), a focus on your wellbeing and mental health is just as important as those you help. Partnering with The KonTerra Group, an expert in wellbeing and resilience, we created videos in English, Hebrew, Arabic, French, Spanish, Ukrainian, Polish, and Russianon the topics below. They are available on the DisasterReady YouTube channel making them easily available for you and those you are helping. Coping with Grief and LossCoping with an Insecure EnvironmentUnderstanding and Coping with Vicarious TraumaMaintaining Wellbeing During DisplacementWays to Stay Calm in an EmergencyUnderstanding and Coping with BurnoutWhat Is Counseling and How Can it Help Me?10 Tips for Supporting Staff After a Traumatic EventSupporting Staff During Evacuation, Displacement and Shelter in Place Take a few minutes to invest in your wellbeing by watching one or more of the videos and forward the YouTube link to co-workers, family, and the crisis-affected communities you are walking alongside. Together we can help each other strengthen our wellbeing and mental health during these difficult times. As humanitarians, helping others is both rewarding and challenging as it takes a toll on our wellbeing and mental health. Whether you are providing humanitarian response to current events in Israel and Gaza, the protracted crises in Syria, civil war in Yemen, earthquake in Nepal, or flooding in Dominican Republic (just to name a few), a focus on your wellbeing and mental health is just as important as those you help. Partnering with The KonTerra Group, an expert in wellbeing and resilience, we created videos in English, Hebrew, Arabic, French, Spanish, Ukrainian, Polish, and Russianon the topics below. They are available on the DisasterReady YouTube channel making them easily available for you and those you are helping. Coping with Grief and LossCoping with an Insecure EnvironmentUnderstanding and Coping with Vicarious TraumaMaintaining Wellbeing During DisplacementWays to Stay Calm in an EmergencyUnderstanding and Coping with BurnoutWhat Is Counseling and How Can it Help Me?10 Tips for Supporting Staff After a Traumatic EventSupporting Staff During Evacuation, Displacement and Shelter in Place Take a few minutes to invest in your wellbeing by watching one or more of the videos and forward the YouTube link to co-workers, family, and the crisis-affected communities you are walking alongside. Together we can help each other strengthen our wellbeing and mental health during these difficult times. As humanitarians, helping others is both rewarding and challenging as it takes a toll on our wellbeing and mental health. Whether you are providing humanitarian response to current events in Israel and Gaza, the protracted crises in Syria, civil war in Yemen, earthquake in Nepal, or flooding in Dominican Republic (just to name a few), a focus on your wellbeing and mental health is just as important as those you help. Partnering with The KonTerra Group, an expert in wellbeing and resilience, we created videos in English, Hebrew, Arabic, French, Spanish, Ukrainian, Polish, and Russianon the topics below. They are available on the DisasterReady YouTube channel making them easily available for you and those you are helping. Coping with Grief and LossCoping with an Insecure EnvironmentUnderstanding and Coping with Vicarious TraumaMaintaining Wellbeing During DisplacementWays to Stay Calm in an EmergencyUnderstanding and Coping with BurnoutWhat Is Counseling and How Can it Help Me?10 Tips for Supporting Staff After a Traumatic EventSupporting Staff During Evacuation, Displacement and Shelter in Place Take a few minutes to invest in your wellbeing by watching one or more of the videos and forward the YouTube link to co-workers, family, and the crisis-affected communities you are walking alongside. Together we can help each other strengthen our wellbeing and mental health during these difficult times.