43 Buying courses in Greenock delivered Live Online

Classes from A1 to C2 level of the CEFR (Common European Framework of Reference for Languages). A1 - A2 Beginners Let’s start learning French! With this course you will learn the basic elements and key phrases of the French language from the very beginning. You might know a few words and expressions already, but what about making your visit more authentic by interacting with people once you are there? The exercises and activities in this course will build your confidence with useful expressions, pronunciation, grammar practice, verb drills (present tense of most common verbs) and speaking/listening activities, games and quizzes will be included along the way. The syllabus: French language sounds are unique, so you need to know how to pronounce each sound correctly. This course will aim not only at building your confidence when speaking French but also to sound French! Greetings, formal and informal address; how to introduce yourself/ introduce others, ask for something in cafés and restaurants, giving/exchange details, understanding numbers and prices, talking about jobs and family, where you live; asking and understanding directions and other basic vocabulary when going around shopping; you will also learn some cultural traits and fun facts about French people. B1 - B2 Intermediate Now that you know some French, why not improve your language skills further?The intermediate course is structured around grammar activities (such as prepositions, combined articles and pronouns), verb drills (past tenses, progressive forms, future tense), comprehension activities, short stories, common idiomatic expressions, games and quizzes. The syllabus: describing people, booking hotels, booking accommodation online and via emails, more about numbers, describing places, expressing admiration, enquiring about services such as public transport; talking about homes, finding a house; expressing likes and dislikes, shopping (markets), buying shoes and clothes, expressing preferences, writing invitations, giving your opinion, making suggestions, buying tickets, understanding directions, describing situations in the past; making plans for the future. C1 - C2 Advanced The advanced course is designed for students who already know French but want to take their knowledge further in order to hone their skills in all aspects of the language learning. With the advanced course, the student will have the opportunity to learn the grammar and vocabulary acquired with the intermediate course, but more in depth with more listening and practical activities and role play. The focus of this course is to prepare the student to live in a French speaking country. The teaching approach will also include a variety of newspapers articles (short at the beginning and longer articles as the student progresses further). The articles are used as conversation topics in order to hone vocabulary and grammar skills. Short videos from trusted resources will also be used for speaking practice during the class to boost fluency and to learn new common expressions. This course may include writing tasks about specific topics which the student will discuss during the class with the teacher. The syllabus: Includes talking about saying what you have done recently using a variety of verbs and expressions, referring to events in the past using the imperfect tense and the past tense, understanding the weather forecast, making suggestions, understanding and giving instructions, comparing things, giving reasons, solving problems, discussing preferences, asking for and giving advice, talking about holidays, making plans for the future. French school support tuition. We provide help to students who need support with homework in order to pass their exams. Ad hoc extra activities and grammar notes can be provided to revise and consolidate the notions acquired at school. Help with short essay writing and proof reading also available. Online French classes: The online classes are delivered via Skype and classes can be for individuals and for small groups. We can prepare you for DELF B1 (Diplôme d’études en langue Française).

Beginners Italian; Intermediate Italian; advanced Italian; A1 Italian; A2 Italian, B1 Italian, B2 Italian. Citizenship.

Do you hear yourself saying the same thing over and over again? Do you want to bring some new skills to your role? If you have been in a sales role for some time it is easy to fall into a comfortable pattern. This workshop will help you incorporate advanced techniques drawn from NLP, behavioural science and social psychology into your existing skills. This course will help you: Use the consultative sales process to achieve more cross-sales Employ advanced rapport-building skills Assess the buying preferences of a customer Articulate the link between customer goals and needs Identify your customer's needs and wants Use advanced questioning techniques to gather information Resist the temptation to tell when it would be better to ask Identify communication preferences Given various scenarios, present a product to the explicit need of a customer Appreciate the impact of the language used during this stage of the sale and decide what language is appropriate with a variety of customers Handle objections positively Close the sale or gain commitment to further action 1 Introduction Aims and objectives of the training Personal introductions and objectives Self-assessment of existing sales skills Overview of content 2 Understanding yourself and your customers Personal communication style and what this means in a sales situation Wants versus needs What motivates people to buy Using social media tools such as LinkedIn Managing your portfolio to maximise sales Preparing to sell 3 The sales process Overview of the consultative sales process Review personal strengths and weaknesses as a salesperson Habits of top-performing sales people Common pitfalls Articulate sales goals 4 Building rapport 11 decisions that customers make in the first 9 seconds Spotting buyer communication preferences Building rapport with a wide variety of customers Dealing with emotions Keeping control 5 Questioning and listening Assumptions and how they trip us up Structured questioning Looking for cross-sales Honing your listening skills Identifying buyers' motivation Using summaries to move the customer forward 6 Presenting products and services to customers Choosing the right time to present Using features, advantages and benefits Tailoring your presentation of products and services to match buyer preferences and motivations 7 Gaining commitment When to close Dealing with difficult customers 5 things to avoid when handling a customer objection 8 Managing your business The link between service and sales Using customer surveys Winning back lost business 9 Putting it all together Skills practice Personal learning summary and action plans

In today's fast-moving competitive environment, sales are often made or lost on the strength of a telephone conversation or a brief email. This means that not only is customer service everyone's responsibility - so is sales. Customer service staff are failing the customer if they don't think about sales. And sales staff are failing customers if they don't think about service. And anyone failing a customer is failing both themselves and their employer. Too often, customer service staff feel neither capable nor empowered to recognise or capitalise upon a sales opportunity. Too often, sales people pursue the short-term opportunity at the expense of the bigger picture. The good news is - it doesn't have to be this way! Sales and customer service skills can be acquired, developed and polished just like any other skill. This tried-and-tested programme shows you how to do it. As a result of this course, participants will be able to: Take control of a customer conversation, with confidence Refresh and polish their customer service and sales performance Recognise and develop a sales opportunity Engage the customer and build rapport Identify a customer's needs Match the customer's needs to the organisation's products or services Handle objections confidently Ask for the order At the end of the workshop each participant will have developed their own action plan for developing and using their skills in the workplace. 1 Introduction Course overview, objectives and introductions 2 Serving or selling? Feelings and attitudes - How we can affect the outcome by our feelings and behaviour What is selling? - Selling is helping people to buy, identifying the opportunities that exist within the conversation to develop the customer's interest in our products or services 3 Developing the right skills Communication- The impact of body language, voice tone and words- How to make the best impression on the customer and create a 'buying environment' Rapport-building- What makes a good working relationship?- What do customers look for when they call us?- How can we match their expectations in terms of our own interpersonal skills? Relating to different types of people by identifying and matching their communication style on the telephone 4 Making it easy for the customer Starting it right- Opening the conversation positively- Building rapport- How to develop interest in our products or services Gaining and clarifying information- Questioning skills and questioning style- What do we need to know from the customer?- How can we use that information in the conversation? Active listening- The most under-rated skill of all- Picking up on the 'Golden Moments' when a customer shows they may be interested Presenting information confidently- Knowing the benefits of our products or services- How to tell the customer what they need to know in order to enable them to buy Closing on a positive note- When and how to ask for commitment Dealing with the customer's objections and concerns in a positive manner 5 Course summary and action plans Review of main learning points Presentation of personal action plans

Designed for professional B2B salespeople to develop a modern approach to winning business

Duration 1 Days 6 CPD hours This one day course provides a comprehensive overview of macOS, complete with insider tips for getting the most out of the operating system. The course shows how to configure system preferences, navigate around the finder, personalize the interface and as well as achieve fluency with all the operational functions of the macOS. Meet The macOS The User InterfaceUser PreferencesThe Menus and Menu Paths The Toolbar Scroll Bars The Sidebar The Go Menu, Utilities Folder The Clipboard Launching Applications The Finder The Launchpad and Mission Control Finder Essentials The Desktop Quick Look Different Viewing Options Spring Loaded Folders Creating an Archive Customizing your Finder The Desktop Customize your Toolbar Organizing your Desktop Labeling your Documents and Folders Creating Folders Smart Folders The Dock Opening Applications from the Dock Dock Preferences and Customizing your Dock Choosing which Applications appear in the Dock Accessing Folder content using Stacks Your Home Folder Moving, Copying and Deleting Files Emptying the Trash Switching Between Applications Showing and Hiding Applications. Closing Documents vs. Quitting Applications Using Continuity - Mac and iOS Interfacing with your Mac and your Apple mobile devices Messages and answering your iPhone Windows Closing and Minimizing Placing documents in the Dock The Keyboard Control, Option (Alt) and Command Keys Keyboard Shortcuts The Dictation Function Gestures and Voice Mouse and Hand Gestures Using Text-to-Speech Searches Finding Files and documents Advanced Spotlight Searches Widgets & Notifications The Dashboard Enabling and Viewing Widgets Enabling and Viewing Notifications Using Spaces Switching between Spaces Running applications in full screen mode Installing or Upgrading Applications Buying from the Mac App Store Downloading from the Internet Sharing Files Sending files using AirDrop Dropbox File Synchronization Enable File Sharing Getting OnLine Understanding the Apple Airport Connecting wirelessly Using Ethernet Creating a Network Connecting through outside Network Servers and VPN Staying Current with Software Update Troubleshooting Application Crashes Force Quit Deleting Preferences The Key Chain Internet Connections Backing Up Time Machine Setting up Time Machine Performing Backups Shortcuts How to better use and access Files and documents Basic shortcuts for speed and efficiency New User Account Creating a New User Switching Between Multiple User Accounts Additional course details: Nexus Humans Getting Started With the Mac Operating System training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Getting Started With the Mac Operating System course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

“Light makes photography. Embrace light. Admire it. Love it. But above all, know light. Know it for all you are worth, and you will know the key to photography.” – George Eastman" - Photography For Parents - Shooting With Flash Next course starts on Monday 12th Feb 2024 Scared of Flash? Never got good results from it? Not sure how it works with your camera? Thinking it’s bound to be complicated and just for studio work? This is the course for you! We show you how to work your flash and your camera – on and off camera! - to get great, natural looking results. In this course you'll discover how to use flash not just to supplement light in dim spaces, but to use it creatively, to help you create images you wouldn't be able to capture with just natural light.  KEY COURSE INFO: Course type: Instructor-led Course duration: 4 weeks Course format: Online course with interactive live webinar classes, feedback on your learning and support group WHAT YOU LEARN: You will learn how to make your flash work with your camera and how to control it so that it gives you beautiful, natural looking light You will learn to work with the flash off camera - giving you the freedom to position your light wherever it will most suit your subject rather than relying on what you have with natural or indoor light You will learn to play with flash to capture a variety of creative outcomes and apply it to lots of shooting situations - from learning to fake pretty window light to freezing motion with Flash understanding flash equipment learning to shoot with on-camera flash earning to shoot with off-camera flash learning to bounce the light for natural looking results using flash as a sole or supplementary light source freezing movement with flash where the shutter speed wont allow it THIS IS THE COURSE FOR YOU IF : You find yourself struggling with light especially in the darker autumn / winter months, and there never seems to be enough ISO or aperture to get you what you want You can already use your camera in manual and want to add mastery of detachable flash to your skillset - so you can never worry about insufficient or poor light wherever you are, or whatever unknown space you go into You want to be able to make flash images look natural rather than sporting that famous 'deer in the headlights look. A good flash image never 'looks' like a flash image You want to learn how to capture creative images using a flash - such as freezing motion, creating dramatic shadows, or adding a splash of light to specific areas of the frame. You want to add this versatile skill to your toolbox so you can adapt it to different shooting scenarios. ESPECIALLY if you're considering taking up photography professionally or semi professionally, this is an immensely useful skill to have. Next Shooting with Flash course starts on 12 Feb 2024  4 core course modules Support Facebook group Weekly live webinar Weekly practice assignment Feedback on your images Why shoot with flash in the first place?  “Don’t use Flash – it will wash out your child”“Flash will make your photos look horrible”‘You can’t control flash – no control over what your photos will look like” You may have heard those statements, maybe even uttered them yourself. And to a degree – they can be true – but only because, if you don’t know how to control and work any tool, it’s likely to give you terrible outcomes – remember how much poorer your photos were when you first started with your camera on full auto? Here is how I see Flash, and what this course is about: Flash lets me bring light where there would normally be not enough light available to take a well exposed photo – and let me tell you – in glorious British weather, that’s more often that I would like! Flash lets me shape the light to suit my needs – I can make it moody or bright, I can even make it look like natural light ( yes really) Flash lets me neutralise ugly light and make it look good ( anybody else cursed with ugly spotlight lights in their home? no? just me? ) Flash lets me be in control, especially in unknown venues and locations, spaces where I won’t get a chance at that second shot. Flash helps me fill in shadows when shooting in very bright light – the goal is not to stop using natural light, but to help create a balanced image where natual light alone can't cut it COURSE PREREQUISITES YOUR SKILLS: We recommend that you are comfortable in shooting in full manual mode. It's possible to use flash in priority modes of course, but you don't have full control of its strength and level. YOUR EQUIPMENT: You will need to have a detachable flash for your camera make. This could be the same brand as your camera or a compatible third party flash manufacturer.  You will also need a way of triggering your flash OFF camera - in some cases, you may be able to do this directly from camera or via an additional remote trigger / controller. Click here to see our Flash buying guide below Shooting with FLASH Book your space now: COURSE STARTS : 12th Feb 2024 ( 4 weeks)COURSE COST : £179 ( payment plans available )What’s included: 4 weekly modules with step by step tutorials weekly live class online class ( also recorded) - on Tuesday evenings feedback and advice on your photos private support group PDF workbook Join our next group to learn how to never have to deal with insufficient light and discover a whole new area of photography! INSIDE THE MODULES - aka WHAT DO YOU LEARN? Module 1: Getting Started with Flash In this module we introduce you to the principles of making your flash work with your camera. We show you how the two work together in layering exposures, how you can control both the flash and natural light side and how to achieve predictable outcomes from your flash. This is the biggest learning curve because the way you work your camera with flash is very different to how you do this with just natural light and understanding the control side of things will let you get creative afterwards.  Major Takeaways: At the end of the module you will have gained an understanding of how to work your flash ON your camera. With that, you will have learned how to balance your key light and your fill light, how to combine flash exposure with a natural light exposure, how to supplement or even replace light with flash light. You will also make first steps into bouncing the light to give it a more natural appearance.  Module 2: Taking your flash OFF camera  In this module we teach you how to make your flash work when detached from your camera. We look at different techniques and methods or shooting off camera as well as any additional equipment you may need for this. We teach you how to use that off camera flash for a number of practical and creative examples Major Takeaways: You will be able to use the flash off camera - whatever your preferred off camera methos. We will explore using off camera flash as the key light - creating low key and high key images, as fill light and as a supplementary light to provide additional dimension to the images.  Module 3: Making flash look natural  In this module we learn to recognise how you can adjust the very quality of your flash to create natural looking images. We learn how to bend - or bounce the light - on and off camera, to create the kind of images that noone would ever suspect of being taken with flash. We also introduce you to a number of light modifiers and show you what you can expect from them as well as what might work in the way you take the photos.  Major Takeaways: Learn how to modify your flash to achieve soft or hard light look. Discover how to bounce your flash and where from and how the angle of those flash bounces will give your subject very different looks. Learn about light fall-off and how to apply this principle to achieve more or less contrast filled images when using flash/  Module 4:Flash and motion In this module we show you how to use flash when trying to freeze your subject - whether it is your child bouncing on the soufe in dim Novemeber light or an inanimate object making a splash. We also introduce you to a few way you can play with flash and your shutter speed to achieve fun and creative outcomes. Major Takeaways: You will learn how to freeze movement with flash - even on very slow shutter speeds or in very poor light. You will learn how shutter and flash work together and how you can achieve great creative outcomes such as high speed photography or freezing rain.  Next course starts on 12 Feb 2024

Ensuring an efficient flow of goods and services between manufacturers and their skilled trade customer base.

The Sales Accelerator programme is a fresh approach to improving business development productivity. It focuses on identifying and using a series of business productivity metrics in order to build a clear action plan for improving sales results - typically within 90 days. The metrics are grouped under three headings: The basic principle is that a small improvement in each area can lead to a significant increase in sales results and productivity. And the object of the programme is to show how best to achieve that. The programme therefore looks at each of these three areas in turn, spending a day on each. Suitable for any and all businesses and all levels of experience and expertise, this is a remarkably practical and hands-on programme. During the workshop, participants discuss, review and apply many proven sales and marketing techniques and personal selling ideas. The goal is to generate and commit to changes and actions that can lead to a 10-30% increase in the next three to six months. There's also a consultancy option, rather than the workshop-based programme. See below for details. Day one - Activity Key objective This first module introduces the Sales Accelerator model. The goal here is to show participants how to increase their pro-active activity levels by around 10%. It covers all aspects of creating new business opportunities, from existing customers and non-customers alike, and is linked to personal activity improvement goals. Main elements Improve the productivity, accuracy and effectiveness of your business approach by using new and unique models and techniques. Different methods of creating and generating new business opportunities in the short, medium and long term. This includes sourcing new business, up-selling, cross-selling, warm calling and gaining referrals. Using organised persistence to track and build new customer revenue. Managing your sales time effectively. Key learning points Sales productivity - understand the dynamics of increasing the combination of activity levels, deal value and conversion rate of proposals/quotations to orders and implement an improvement plan. Sales goal setting: setting business development objectives for quantity and quality - plus tips and tricks of top performers. Maintain a peak activity level, on a consistent basis using 'organised persistence' and structured business development tracking methodology. How to prioritise opportunities and manage your time when sourcing new business. Identify potential new customers - and particularly the decision-makers and influencers - with greater accuracy. Make outbound business or appointment calls with improved confidence, control and results. Day two - Value Key objective To be able to better anticipate, identify, create, and develop business opportunities using a customer / client-focused communication-based business model and consultative skills. Main elements How to develop sales more effectively from new and existing customers; and managing the first appointment with a new customer. Use structured and assertive drawing-out skills to identify, develop and formalise business opportunities and to gain commitment. How to better position your company and your products and services against your main competitors. Create and deliver persuasive business messages based on specific need areas, criteria and value. Key learning points Advanced consultative selling - use a variety of structured and advanced questioning techniques to confidently and efficiently uncover opportunities, need areas and business criteria - confidently and efficiently. Involve the customer/client at all times, and to a far greater degree, and keep better control of business development process. Value message - differentiate your solutions clearly and accurately with customer/client-matched value statements. Presenting the right USPs, features and benefits and making them relevant and real to the customer. Qualification and reading buying signals. Day three (held around four weeks after the first module) - Conversion Key objective This module looks at how to improve the final qualification, progression and conversion of opportunities in your sales pipeline. Also includes price negotiation, overcoming objections and obstacles to gaining agreement. The module begins with a learning review, sharing participants' experiences over the last four weeks in applying the new techniques and skills acquired during the first two modules. This is an opportunity to revisit particularly challenging areas as well as to share and celebrate successes. Main elements Structuring and preparing for negotiating a deal and knowing when and how to move into the 'end-game' mode. Anticipate and answer customer objections and questions more confidently. Build more credibility and proof into your business process to reduce 'buyer's remorse' and speed-up decision-making. Being more assertive and developing better instincts and strategic thinking in progressing quotations and proposals. Key learning points Smart ways to position price, emphasise value and be a strong player without being the cheapest. Becoming more assertive in closing deals, and the importance of organised follow-up on the telephone. Qualify pipeline opportunities with more accuracy, using a proven check-list. Use an 'option generator' to simplify complex proposals, increase business value and close business faster. Writing more effective sales proposal documents and quotations. How best to draw-out, understand, isolate and answer customer objections, negotiate points and concerns. Practical methods of asking for agreement and closing a sale

Leading end-to-end sales interaction with customers and managing sales internally within an organisation.