449 Buyer courses in Bebington delivered Online

Dive deep into the captivating realm of property marketing with our comprehensive 'Property Marketing Course'. As the UK property landscape undergoes significant shifts, understanding how to adeptly market properties has never been more vital. Our meticulously crafted modules unravel every layer of this sector, from grasping the fundamental role of property managers to leveraging the latest digital marketing strategies. Stay a step ahead by discerning the nuances of tenant management, sustainable property promotion, and the ever-evolving regulations that govern this domain. Learning Outcomes Understand the foundational concepts of property marketing and its importance. Grasp the responsibilities and duties of a property manager. Acquire techniques for effective property listings, buyer sourcing, and tenant management. Recognise the transformation in the UK property market and identify emerging opportunities. Implement contemporary digital and green marketing strategies to promote properties. Why buy this Property Marketing Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Property Marketing Course for? Individuals keen on pursuing a career in property marketing or management. Property owners looking to optimise their marketing strategies. Entrepreneurs venturing into the property market. Digital marketers aiming to specialise in the real estate sector. Sustainability advocates focusing on green property marketing. Career path Property Manager: £25,000 - £40,000 Property Marketing Specialist: £30,000 - £50,000 Listing Agent: £20,000 - £35,000 Tenant Relations Manager: £28,000 - £45,000 Digital Marketing Strategist (Real Estate): £35,000 - £55,000 Sustainable Property Consultant: £32,000 - £48,000 Prerequisites This Property Marketing Course does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Property Marketing Introduction to Property Marketing 00:12:00 Module 02: Understanding the Role of a Property Manager Understanding the Role of a Property Manager 00:08:00 Module 03: Listing Properties and Marketing Listing Properties and Marketing 00:13:00 Module 04: Tenant Selection and Management Tenant Selection and Management 00:13:00 Module 05: Selling Property: Finding the Buyers Selling Property: Finding the Buyers 00:12:00 Module 06: Regulations of Property Management Regulations of Property Management 00:07:00 Module 07: Changes in the UK Property Market: An Opportunity Changes in the UK Property Market: An Opportunity 00:09:00 Module 08: Digital Marketing Strategies for Property Promotion Digital Marketing Strategies for Property Promotion 00:05:00 Module 09: Sustainable and Green Property Marketing Sustainable and Green Property Marketing 00:12:00

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This Business Management course aims to provide learners with a fundamental understanding of the roles and responsibilities of the contemporary business manager. You will learn about leadership and management principles, the various challenges that working managers face, how to effectively manage resources for the benefit of the business, and how to improve your time management. This Business Management course also provides a valuable insight into organisational structures. Overall, the course allows you to gain extensive knowledge and understanding of the principles and practises behind key business management subjects. Learning outcomes After completing this Business Management course, the learner will be able to: Gain a solid understanding of business management in a contemporary setting. Understand the duties and responsibilities of a project manager. Investigate the organisational structures along with different business types and small business creation. Explore the effective and efficient management of business operations. Investigate functions, objectives and advantages of strategic performance management. Know how to manage time, stress and crises. Why Choose Business Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Business Management course. **Courses are included with this Business Management Course** Main Course: Business Management GIFT COURSES Course 01: Nursing Assistant Diploma Course 02: Ambulance Care Assistant [ Note: Free PDF certificate as soon as completing the Business Management course ] Course Curriculum Module 1: Management and Leadership Explained Different Leadership Styles Identifying Your Comfort Zone Performance Management Onboarding and Orientation Difference Between Managers and Leaders Different Types of Thinking What is Consequential Thinking? What is Ethics? Strategies of Influence Module 2: How to Manage Resources Overview of the Business Environment Significance of the Business Environment Different Types of Business Environment Different Types of Businesses Ownership Module 3: Effective Management of Time, Stress and Crises How to Prioritise Your Time? Crisis Management Defined What is Stress? Stress Management Strategies Assessment Method After completing each module of the Business Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Business Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Business Management course is ideal for: Newcomers to business management. Anyone considering starting their own business. Existing small business managers. Candidates who are looking to upgrade their CVs for better job prospects. Those who are planning to go on to higher-level studies upon completion. Requirements There are no specific requirements for this Business Management course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Business Management course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Upon successful completion of this Business Management, candidates may choose careers including: Business Consultant Buyer Business Analyst Receptionist Administration Secretary Certificates Certificate of completion Digital certificate - Included

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Ever wondered why some stores seem to magically draw you in, while others leave you feeling uninspired? Visual merchandising is the art and science of creating compelling store displays that drive sales. A recent study by the Centre for Retail Research found that 60% of UK shoppers base their purchase decisions on in-store displays. Do you want to harness the power of visual merchandising to boost your retail career? If so Our Visual Merchandising bundle is for you! This Visual Merchandising Bundle is your one-stop shop for a successful retail career. You'll learn the core principles of visual merchandising, from creating eye-catching displays and managing product flow to understanding customer psychology and leveraging data analytics. The bundle also delves into essential retail operations skills like sales, purchasing, and logistics, ensuring you have a well-rounded understanding of the industry. Courses Are Included In this Visual Merchandising Career Bundle: Course 01: Visual Merchandising Diploma Course 02: Merchandising Management Course 03: Retail Management Course 04: Sales Skills Course 05: Purchase Ledger Course 06: Store Assistant Course 07: Operations Management Course 08: Supply Chain Management Course 09: Warehouse Safety Course 10: Logistic Management Course 11: Commercial Management Course 12: Product Management Course 13: Brand Branding Course 14: Branding Fundamentals for New Business Course 15: E-Commerce: Complete Guide to Income Mastery Course 16: Retail Data Analytics Course 17: Diploma in Import/Export Course 18: Sales and Marketing Course 19: Social Media Marketing Strategy Course 20: Customer Service Diploma Master the art of visual storytelling and take your retail career to the next level. Enrol in this bundle today and unlock a world of exciting opportunities! Learning Outcomes of Visual Merchandising Implement proven visual merchandising techniques to create high-impact store displays. Master the principles of retail management, from inventory control to staff scheduling. Develop effective sales strategies to increase customer engagement and conversions. Utilize data analytics to inform merchandising decisions and optimize store performance. Gain a comprehensive understanding of import/export procedures. Build a strong foundation in social media marketing strategies for retail businesses. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Visual Merchandising Get a free student ID card with Visual Merchandising Training program (£10 postal charge will be applicable for international delivery) The Visual Merchandising is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Visual Merchandising course materials The Visual Merchandising comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Visual Merchandising Diploma Module 01: Introduction to Visual Merchandising Module 02: Store Layouts Module 03: Exterior Design Module 04: In-Store Design Module 05: Mannequins in Visual Merchandising Module 06: Display Fixtures Module 07: The Role of a Visual Merchandiser Module 08: Challenges of Modern Visual Merchandising Course 02: Merchandising Management Module 01: Merchandising Theory Module 02: Product Management Module 03: Merchandise Management Module 04: Inventory Management And Analysis Module 05: Merchandising Strategy Module 06: Visual Merchandising Module 07: Merchandise Pricing Module 08: Importance Of Consumer Behaviour Module 09: Consumer Rights Act Module 10: The Importance Of Communicating With Customers Course 03: Retail Management Module 01: Introduction To Retail Management Module 02: Retail Strategy Module 03: Retail Buying And Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management In Retailing Module 06: The Sales Process And Dealing With Customers At The Checkout Module 07: Importance Of Consumer Behaviour Module 08: Taking Trends And Targeting Customers Effectively Module 09: The Importance Of Communicating With Customers Module 10: Choosing A Retail Location Module 11: Retail Psychology Module 12: Negotiate The Right Deal With Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills For Leading Your Team Module 15: Selling In Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety For Retail Stores Module 18: Consumer Rights Act =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £259) CPD Hard Copy Certificate: Free ( For The First Course: Previously it was £29.99) CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This visual merchandising course is open to anyone with an interest in the field. It is most appropriate for- Beginners in Retail Aspiring VMers Retail Managers Sales Professionals Business Owners Marketing Enthusiasts Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Visual Merchandiser Retail Manager Store Buyer Supply Chain Manager Marketing Manager Business Owner Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

The course will teach you how to create a sales funnel that will bring you money.

Dive into the dynamic world of property negotiation and real estate with this comprehensive diploma. Explore key modules covering estate agent roles, property valuation, negotiation, property listing, selling, letting, and the technological aspects of real estate. Gain in-depth insights into the property market and regulations that govern estate agents. Equip yourself with the skills and knowledge needed to excel in property negotiation, real estate, and property management. Learning Outcomes: Understand the various roles and types of estate agents. Learn the process of property valuation and listing. Develop effective negotiation skills as an estate agent. Explore property selling and buyer acquisition techniques. Master the intricacies of letting and property management. Discover the use of technology in real estate practices. Familiarize yourself with the regulatory landscape for estate agents. Gain a comprehensive understanding of property market dynamics. Why buy this Property Negotiator, Real Estate and Property Management Diploma?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Property Negotiator, Real Estate and Property Management Diploma you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Property Negotiator, Real Estate and Property Management Diploma course is ideal for Aspiring property negotiators seeking comprehensive training. Individuals interested in real estate and property management. Those aiming to pursue a career as a real estate agent. Property managers looking to enhance their skills. Prerequisites This Property Negotiator, Real Estate and Property Management Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Junior Property Negotiator - Average Salary: £20,000 - £30,000 per year. Real Estate Agent - Average Salary: £25,000 - £40,000 per year. Property Manager - Average Salary: £25,000 - £35,000 per year. Senior Property Negotiator - Average Salary: £30,000 - £45,000 per year. Real Estate Agency Manager - Average Salary: £40,000 - £60,000 per year. Course Curriculum Property Negotiator, Real Estate and Property Management Diploma Introduction to Estate Agents 00:20:00 Different Types of Estate Agents 00:15:00 Getting Started on the Job 00:15:00 Listing Property Finding the Sellers 00:23:00 Valuation Process 00:20:00 Negotiating as an Estate Agent 00:12:00 Selling Property - Finding the Buyers 00:22:00 Letting Property 00:30:00 Technology for Estate Agents 00:21:00 Regulation of Estate Agents 00:13:00 Mock Exam Mock Exam - Property Negotiator, Real Estate and Property Management Diploma 00:20:00 Final Exam Final Exam - Property Negotiator, Real Estate and Property Management Diploma 00:20:00

Description This Fiverr Training Course is a practical approach, guiding you to understand what is Fiverr all about, how to create a Gis, how to creat and configure your Fiverr Account, how to Generate Traffic to your profile, how to identify Hot Selling Gigs. The course will also explain in detail about how to become a successful Freelancer. You will get the very basics to the most advanced ninja strategy that will allow you to go out there and make a 5 figure side income from Fiverr alone. This course will allow you to have success even as a beginner. The course will teach the best practice, create excellent gigs and sell them. Also, this will allow you to make money as a freelancer, have an internet based income stream and allow you to work from anywhere you want. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Fiverr Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Fiverr Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 1. Introduction FREE 00:01:00 2. The Big Picture 00:11:00 3. Register on Fiverr 00:01:00 4. What a Buyer Sees on Fiverr 00:19:00 5. Dashboard Breakdown 00:10:00 6. Fiverr Levels 00:07:00 Module: 02 7. Success Hack For Your Gigs to Sell 00:09:00 8. Fiverr's Cut is More Than Fair 00:02:00 9. Fiverr No No's 00:04:00 10. Top Selling Gigs on Fiverr 00:09:00 11. Optimizing Your Fiverr Gigs 00:22:00 12. Optimize Your Profile to Rank Higher in Fiverr 00:08:00 Module: 03 13. How to ALWAYS Get 5 Star Reviews 00:02:00 14. 100 Clicks a Day 00:09:00 15. 100 Clicks A Day (Email's The Cornerstone) 00:03:00 16. The Attractive Character Overview 00:10:00 17. Attractive Character II 00:18:00 18. Email Sequence Explanation 00:01:00 Module: 04 19. Soap Opera Sequence 00:13:00 20. Seinfeld Email Sequence 00:11:00 21. Autoresponder & Email Examples 00:25:00 22. What is a Squeeze 00:05:00 23. Squeeze Page Secrets 00:08:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description .Edu and .Gov backlinks can help add authority to your website or what some people call a 'trust rank'. Edu and Gov refer to the domain extensions of the websites that point back to your website. If you are not already aware, .edu domains are only available to those who are registered as an academic or education institutes and the .gov extension is only available to government based operations. The Backlinking Training - EDU and GOV will teach you how to build EDU & GOV links to your website. The course covers the basics: why links matter, Google algorithm's that rank your site, how to build these EDU & GOV links, how to research the correct keywords and SO MUCH MORE! You will also learn how to find target sites for link prospecting, including analyzing a competitor's backlinks, using advanced search in Google, and how to analyze a website and post a link to it. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Backlinking Training - EDU and GOV is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Backlinking Training - EDU and GOV is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction FREE 00:01:00 What are EDU Links? 00:06:00 Google Aggregate Ranking Algorithm 00:11:00 Posting Comments on EDU & GOV Blogs 00:10:00 Creating Profiles at EDU & GOV Websites 00:05:00 Scholarship Backlinks from EDU & GOV Websites 00:07:00 Resources for EDU & GOV Websites 00:04:00 Resources II 00:01:00 Student Groups 00:06:00 Keyword Research KW Research Section 00:03:00 Difference Between Short & Longtail Keywords 00:06:00 What Are Local Keywords 00:02:00 Research vs Buyer Keywords 00:06:00 Google Auto Complete Search Engine 00:02:00 Free Software Walkthrough 00:03:00 Using Keyword Planner 00:05:00 Keyword Planner Sorting 00:10:00 LongTail Pro Keyword Research 00:10:00 KW Finder Keyword Research 00:05:00 Free Keyword Search Volume Tool 00:01:00 Mouse Recorder 00:04:00 How to Deliver Keyword Research as a Freelancer 00:10:00 Optimize Readability 00:08:00 Yoast Real-Time Analysis for Any Site 00:02:00 Real-Time Ranking Case Study 00:08:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Have you ever wondered how stores influence your shopping behaviour? Discover the secrets that marketers use to make shoppers buy! In an age of self-service stores, saturated markets, and ever more demanding customers, the creative and science-driven design of the point of sale has become a crucial success factor for both retailers and service businesses. In this visual merchandising course, you will be introduced to the marketing secrets of how colours, scents, store layouts, and merchandise presentations influence our purchase decisions. You will learn to understand shopping behaviour and how to optimise the design of retail stores and service environments to increase customer satisfaction and sales. Also, discover lucrative opportunities in Visual Merchandising and Retail Display. With salaries ranging from £16K to £50K annually, this dynamic sector welcomes skilled professionals in store layout design, display coordination, and visual enhancement. Join this industry to contribute visually captivating displays and enjoy rewarding career growth. Why would you choose the Visual Merchandising course from Compliance Central: Lifetime access to Visual Merchandising course materials Full tutor support is available from Monday to Friday with the Visual Merchandising course Learn Visual Merchandising skills at your own pace from the comfort of your home Gain a complete understanding of Visual Merchandising course Accessible, informative Visual Merchandising learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Visual Merchandising course Study Visual Merchandising in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Visual Merchandising course Visual Merchandising Curriculum Breakdown of the Visual Merchandising Course Course Outline: Module 01: Introduction to Visual Merchandising Module 02: Store Layouts Module 03: Exterior Design Module 04: In-Store Design Module 05: Mannequins in Visual Merchandising Module 06: Display Fixtures Visual Merchandising Course Learning Outcomes: Grasp fundamental concepts for effective visual merchandising strategies. Plan layouts considering traffic flow, product placement, and experience. Design appealing exteriors with attention to signage and curb appeal. Arrange merchandise, optimise space, and enhance overall store aesthetics. Utilise mannequins to showcase products and create compelling narratives. Select and place fixtures for functional and aesthetic product presentation. CPD 10 CPD hours / points Accredited by CPD Quality Standards Introduction to Visual Merchandising 13:49 1: Introduction to Visual Merchandising 13:49 Store Layouts 08:43 2: Store Layouts 08:43 Exterior Design 10:15 3: Exterior Design 10:15 In-Store Design 14:14 4: In-Store Design 14:14 Mannequins in Visual Merchandising 12:28 5: Mannequins in Visual Merchandising 12:28 Display Fixtures 08:14 6: Display Fixtures 08:14 Order Your CPD Quality Standard Certificate (Optional) 01:00 7: CPD Certificate (Optional) 01:00 Who is this course for? The Visual Merchandising course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Visual Merchandising. It is also great for professionals who are already working in Visual Merchandising and want to get promoted at work. Requirements To enrol in this Visual Merchandising course, all you need is a basic understanding of the English Language and an internet connection. Career path Visual Merchandiser: £20,000 to £40,000 per year Retail Store Manager: £25,000 to £45,000 per year Visual Display Designer: £22,000 to £40,000 per year Retail Buyer: £25,000 to £45,000 per year Marketing Coordinator: £20,000 to £35,000 per year E-commerce Merchandiser: £22,000 to £40,000 per year Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99

Take your sales people from average to high performance. Motivate and develop experienced sales professionals with some new insights and learning. Applying NLP principles, techniques and models, this workshop will introduce the core attitudes and behaviours that differentiate the excellent sales person from the average one. The programme will help participants: Understand and adopt the mindset and beliefs needed for sales excellence Build rapport and connect with buyers at a deeper and more personal level Recognise some of the thinking and language patterns that make each individual unique Ask powerful questions to further understand the unique world of the individual and how they make decisions Apply tools and techniques to empathise with clients - seeing things from their perspectives Tailor their sales approach to the individual buyer's style, and talk in their language Influence with integrity and sell to organisations and individuals successfully 1 Introduction Aims and objectives of the programme Personal introductions and objectives Workshop overview 2 An introduction to NLP and sales excellence with NLP An overview of NLP and applying it to selling The pillars of NLP The NLP model of communication The difference that makes the difference 3 Building enhanced rapport Defining rapport and why it is important when selling Going beyond the initial small talk Building relationships with individual decision-makers Matching and mirroring Levels of rapport 4 Understanding the buyer's personal buying map How we take in, filter and process information How we judge others based on our own experiences of the world The different ways in which we communicate when selling Recognising and understanding the language and thinking patterns of others Adapting your sales communication style to different buyers 5 Making sense of the buying process How we filter information through our senses Understanding how we see, hear and experience the world Visual, auditory and kinaesthetic buyers Listening for key insights What different buyers want from you to help them to buy Applying sensory awareness to the sales process 6 Successful sales mindset The connection between thoughts and actions The sales beliefs of excellence Identifying negative thoughts and beliefs that are holding you back How to change your mindset Adopting the sales beliefs of excellence 7 Powerful questions Reviewing and honing your questioning skills Understanding the questions that great sales people ask Avoiding assumptions Clean language questions Getting to the bottom of it - precision questions Turbo-charging how you qualify 8 Influencing with integrity Understanding empathy Stepping into the buyer's shoes Speaking the buyer's language Tailoring your sales approach to the individual Match, pace, lead - how to take your buyer with you 9 Putting it all together Personal learning summary and action plans