26335 Business courses

Effective communication is a skill. This half-day workshop is very interactive - participants can practise their communication skills in a positive, supportive environment. 1 Welcome, introductions and objectives The definition of effective communication Exercise: sending a message 2 Verbal communications Effective communicators - who are they? What skills or attributes do they have? Listening skills, clear use of words, presence, eye contact, body language 3 How good a listener are you? Exercise: listening skills questionnaire and evaluation 4 Impact versus intent - what did you really mean to say? Attitudes influence behaviour and behaviour breeds behaviour Exercise: 'I never said she stole money' The need to avoid misunderstanding or misinterpretation 5 The 5 key principles to effective communication Exercise: 'What would you say?' 6 Written communication What makes an effective written communication? Kipling's 6 Honest Men: who, what, where, when, why and how Planning to write an email 7 Fuzzy meanings Probabilities for misunderstandings and misinterpretations 8 Practical exercise Hone written communication skills and put into practice hints and tips from the session 9 Review of key learning points and objectives

Are you looking to enhance your Sales and Marketing Diploma skills? If yes, then you have come to the right place. Our comprehensive course on Sales and Marketing Diploma will assist you in producing the best possible outcome by mastering the Sales and Marketing Diploma skills. The Sales and Marketing Diploma is for those who want to be successful. In the Sales and Marketing Diploma, you will learn the essential knowledge needed to become well versed in Sales and Marketing Diploma. Our Sales and Marketing Diploma starts with the basics of Sales and Marketing Diploma and gradually progresses towards advanced topics. Therefore, each lesson of this Sales and Marketing Diploma is intuitive and easy to understand. Why would you choose the Sales and Marketing Diploma from Compliance Central: Lifetime access to Sales and Marketing Diploma materials Full tutor support is available from Monday to Friday with the Sales and Marketing Diploma Learn Sales and Marketing Diploma skills at your own pace from the comfort of your home Gain a complete understanding of Sales and Marketing Diploma Accessible, informative Sales and Marketing Diploma learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Sales and Marketing Diploma bundle Study Sales and Marketing Diploma in your own time through your computer, tablet or mobile device. Learn at your own pace from the comfort of your home, as the rich learning materials of Sales and Marketing course are accessible from any place at any time. The curriculums are divided into tiny, bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Curriculum Summary: Sales and Marketing Strategic Planning and Development Marketing Plan and Analysis Marketing Internal & External Analysis Market Segmentation, Targeting and Positioning Approach to Customer and Competitor Analysis CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Sales and Marketing Diploma helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Sales and Marketing Diploma. It is also great for professionals who are already working in Sales and Marketing Diploma and want to get promoted at work. Requirements To enrol in this Sales and Marketing Diploma, all you need is a basic understanding of the English Language and an internet connection. Career path The Sales and Marketing Diploma will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Sales and Marketing Diploma. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

In today's fast-moving competitive environment, sales are often made or lost on the strength of a telephone conversation or a brief email. This means that not only is customer service everyone's responsibility - so is sales. Customer service staff are failing the customer if they don't think about sales. And sales staff are failing customers if they don't think about service. And anyone failing a customer is failing both themselves and their employer. Too often, customer service staff feel neither capable nor empowered to recognise or capitalise upon a sales opportunity. Too often, sales people pursue the short-term opportunity at the expense of the bigger picture. The good news is - it doesn't have to be this way! Sales and customer service skills can be acquired, developed and polished just like any other skill. This tried-and-tested programme shows you how to do it. As a result of this course, participants will be able to: Take control of a customer conversation, with confidence Refresh and polish their customer service and sales performance Recognise and develop a sales opportunity Engage the customer and build rapport Identify a customer's needs Match the customer's needs to the organisation's products or services Handle objections confidently Ask for the order At the end of the workshop each participant will have developed their own action plan for developing and using their skills in the workplace. 1 Introduction Course overview, objectives and introductions 2 Serving or selling? Feelings and attitudes - How we can affect the outcome by our feelings and behaviour What is selling? - Selling is helping people to buy, identifying the opportunities that exist within the conversation to develop the customer's interest in our products or services 3 Developing the right skills Communication- The impact of body language, voice tone and words- How to make the best impression on the customer and create a 'buying environment' Rapport-building- What makes a good working relationship?- What do customers look for when they call us?- How can we match their expectations in terms of our own interpersonal skills? Relating to different types of people by identifying and matching their communication style on the telephone 4 Making it easy for the customer Starting it right- Opening the conversation positively- Building rapport- How to develop interest in our products or services Gaining and clarifying information- Questioning skills and questioning style- What do we need to know from the customer?- How can we use that information in the conversation? Active listening- The most under-rated skill of all- Picking up on the 'Golden Moments' when a customer shows they may be interested Presenting information confidently- Knowing the benefits of our products or services- How to tell the customer what they need to know in order to enable them to buy Closing on a positive note- When and how to ask for commitment Dealing with the customer's objections and concerns in a positive manner 5 Course summary and action plans Review of main learning points Presentation of personal action plans

Are you looking to enhance your Smartphone Photography skills? If yes, then you have come to the right place. Our comprehensive course on Smartphone Photography will assist you in producing the best possible outcome by mastering the Smartphone Photography skills. The Smartphone Photography course is for those who want to be successful. In the Smartphone Photography course, you will learn the essential knowledge needed to become well versed in Smartphone Photography. Our Smartphone Photography course starts with the basics of Smartphone Photography and gradually progresses towards advanced topics. Therefore, each lesson of this Smartphone Photography course is intuitive and easy to understand. Why would you choose the Smartphone Photography course from Compliance Central: Lifetime access to Smartphone Photography course materials Full tutor support is available from Monday to Friday with the Smartphone Photography course Learn Smartphone Photography skills at your own pace from the comfort of your home Gain a complete understanding of Smartphone Photography course Accessible, informative Smartphone Photography learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Smartphone Photography Study Smartphone Photography in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Smartphone Photography Course Smartphone Photography Curriculum Breakdown of the Smartphone Photography Course Section 01: Introduction & Set Up Section 02: Technical Terms Section 03: Photography Techniques Section 04: Light Section 05: Editing CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Smartphone Photography course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Smartphone Photography. It is also great for professionals who are already working in Smartphone Photography and want to get promoted at work. Requirements To enrol in this Smartphone Photography course, all you need is a basic understanding of the English Language and an internet connection. Career path The Smartphone Photography course will enhance your knowledge and improve your confidence. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Are you looking to enhance your Fashion Buyer Merchandising skills? If yes, then you have come to the right place. Our comprehensive course on Fashion Merchandising will assist you in producing the best possible outcome by mastering the Fashion Merchandising skills. The Fashion Merchandising course is for those who want to be successful. In the Fashion Merchandising course, you will learn the essential knowledge needed to become well versed in Fashion Merchandising. Our Fashion Merchandising course starts with the basics of Fashion Merchandising and gradually progresses towards advanced topics. Therefore, each lesson of this Fashion Merchandising course is intuitive and easy to understand. Why would you choose the Fashion Buyer Merchandising course from Compliance Central: Lifetime access to Fashion Merchandising course materials Full tutor support is available from Monday to Friday with the Fashion Merchandising course Learn Fashion skills at your own pace from the comfort of your home Gain a complete understanding of Fashion Merchandising course Accessible, informative Fashion Merchandising learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Fashion Merchandising Study Fashion Merchandising in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Fashion Merchandising Course Fashion Buyer Curriculum Breakdown of the Fashion Buyer Course Module 01: Introduction to Visual Merchandising Module 02: Store Layouts Module 03: Exterior Design Module 04: In-Store Design Module 05: Mannequins in Visual Merchandising Module 06: Display Fixtures Module 07: The Role of a Visual Merchandiser Module 08: Challenges of Modern Visual Merchandising CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Fashion Merchandising course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Fashion Merchandiser. It is also great for professionals who are already working in Fashion Buyer and want to get promoted at work. Requirements To enrol in this Fashion Merchandising course, all you need is a basic understanding of the English Language and an internet connection. Career path Fashion Merchandiser: £22,000 to £45,000 per year Trend Analyst: £25,000 to £50,000 per year Visual Merchandiser: £20,000 to £40,000 per year Retail Buyer: £25,000 to £55,000 per year Product Development Manager: £30,000 to £60,000 per year Fashion Marketing Manager: £35,000 to £70,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Most organisations and businesses are trying to navigate the best way back to a functional working framework. But two things need to happen - 1. The working practices need to be efficient, sustainable and compatible for meeting the demands and needs of the organisation; it’s clients, it’s workforce and it’s Leaders 2. The culture needs to be welcoming, authentic and supportive otherwise there will be disenfranchisement and potentially a churn of staff and loss of talent What has been proven to be a very successful approach to mitigate the dangers of demotivated team members and poor efficiency levels is a bespoke ‘Ushering the Team Back to the Workplace’ workshop. Programme Outline Below is a template of an actual Programme that has been delivered very successfully for clients such as the NHS; Claranet; Jotun Paints & Workspace. This, however, can be modified to suit any group or size. It will be designed to reflect the Organisation’s preferred Hybrid working framework and communication systems. The options of having the innovative Real Play technique to help handle delicate conversations is especially effective. The biggest gain is to reconnect the relationships via the activities and exercises, which would be selected carefully. Key commitments and buy-in is always the priority outcomes - which this programme will help deliver in just 1 day. The objectives include: Making the transition back to working as a collaborative team Enhancing the Leadership skills of the team Reviewing/establishing the Hybrid working protocols Galvanising the Team spirit Maintain inclusivity among full-time; part-time and Region based team members Energising and motivational Fun! Exercise – Round the Bend The team are to follow the instructions delivered as they walk (and jump) through the route – always keeping a safe distance apart. The instructions become more complicated as they progress. Debriefing points: Dealing with Change Attention to Detail Adapting approach Optimising results Exercise - Number Crunch (3 x Cohorts of 12/13) The team must be effectively led and motivated to work as one unified group to reach their objective of visiting each numbered location within a very tight deadline. Debriefing points: Support and co-ordination Strategy and planning Adapting approach Optimising results Tutorial – Team Dynamics Tuckman model Phases of Development towards Maturity Exercise - Juggling (3 x Cohorts of 12/13) The group(s) will be invited to optimise the number of ‘clients’ (juggling balls) they can manage at one time. This involves devising a sequence between the group to achieve maximum results without making any mistakes. We introduce different balls which represent different degrees of complexity, challenging the group’s preparation and approach to a variety ‘customers’ needs. Debriefing points: Ensuring effective communication Clarifying the approach for dealing with the unexpected Setting expectations and reviewing delivery Treating every colleague with care and respect Tutorial - Email Etiquette The primary standards – best practices ABSURD model Preparation and planning Top Tips World Cafe The team are split into 5-6 sub-groups – each with a specific review focus:- What recommendations do you have to engage the team back into the Workplace? How do we ensure the framework is efficient? What are the best ways to optimise team working strategically when most/all team members are in the office? What potential barriers are there? How do we accommodate for the Regional team members? What are the benefits to bringing the team back to the workplace? Each session has 2 – 3 rounds with each table’s ‘host’ sharing feedback for applying to the Team Action Plan – or Charter. Debriefing points: Each Syndicate’s recommendations and capture the key actions they generate 'Real Play' We offer an innovative solution to bring real Leadership/team scenarios to life. We use actors who improvise scenarios which have been specified by the group. The group is split the group into 2 sub-groups, one with the Actor, the other with the Trainer. Each group has a brief and has to instruct their Trainer/Actor on how to approach the scenario supplied. The Actor and Trainer perform the role play(s) as instructed by their respective teams; however, during the action they can be paused for further recommendations or direction. The outcome is the responsibility of the team(s) – not the performers Assign 24 x ‘Directors’ (4 for each Player – Phil & Julia – for each Real Play. Potential Real Play Scenarios: Engaging with a team member as to how the new working plans will be applied. Overcoming concerns to the new working practices/framework Addressing issues where a team member feels excluded from the teamworking practices/culture Debrief the Programme Individual Action Plans Team Priorities for application into the workplace

This course covers the essential Excel data skills. Our course is interactive, instructor-led. This Excel Data course is on offered on intermediate level of Excel and concentrates on the Data Analytical capabilities of Excel. These concepts are daily used by data analysts and is a basic essential skill for data professionals. By the end, you'll be able to use Excel for analytics, data summaries, trends and statistics. You will create Excel data analytical spreadsheets and samples that you can use as examples at work.

Do you want to learn how to create strategic plans and conduct marketing analyses for your enterprise? If the answer is yes, you have come to the right place. The Marketing Strategic Planning and Analysis course will give you an overview of strategic planning for marketing. You will discover different approaches to strategic marketing analysis, including internal and external analysis. You will learn to use market segmentation as well as targeting and positioning. Through this course, you will achieve great expertise in different approaches to customer and competitor analysis. So, enrol now and assist your enterprise in determining its future vision, goals and objectives. Learning Outcomes: Learn about strategic planning, its significance, its method, and the function of marketing. Possess the ability to create a strategic plan, and establish goals and objectives. Discover the common obstacles that may arise and how to properly plan for marketing. Learn how to do consumer, competitive, and strategic analyses. Explore the distinction between internal and external analysis. Determine the principles behind market segmentation, market targeting, and product positioning. Understand the elements that affect consumer behaviour and how to do a customer analysis. Learn how to create strategies by doing a competitive analysis. What will Make You Stand Out? On completion of this Marketing Strategic Planning and Analysis online course, you will gain: CPD QS Accredited course After successfully completing the Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. Enroling in the Course has no additional cost. 24x7 Tutor Support You can study and complete the course at your own pace. Course Curriculum Marketing Strategic Planning and Analysis Module 1: An Introduction to Strategic Planning Module 2: Development of a Strategic Plan Module 3: Strategic Planning for Marketing Module 4: Strategic and Marketing Analysis Module 5: Internal Analysis Module 6: External Analysis Module 7: Market Segmentation, Targeting and Positioning Module 8: Approaches to Customer Analysis Module 9: Approaches to Competitor Analysis Show off your new skills with a certificate of completion. After successfully completing the course, you can order your CPD Accredited Certificates as proof of your achievement absolutely free. Please Note: The delivery charge inside the U.K. is £4.99, and international students have to pay £8.99. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course the Right Option for You? This Marketing Strategic Planning and Analysis course is open to everybody. You can access the course materials from any location in the world and there are no requirements for enrolment. Requirements Without any formal requirements, you can delightfully enrol in this Marketing Strategic Planning and Analysis course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this course at your own pace. Career path The aim of this exclusive Marketing Strategic Planning and Analysis course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas.

Ignite your dynamic career and strengthen your deep insight knowledge by signing up for Accounting for Nonprofit Organisations. This Accounting for Nonprofit Organisations is the ideal approach for you to obtain a thorough understanding and knowledge of the subject. We are concerned about the progression of your career. Therefore, after conducting extensive studies and consulting with experienced personnel, we formulated this outstanding Accounting for Nonprofit Organisations course to improve your pertinent skills. In this easy-to-digest course, you will get exclusive training, which will enable you to stand out in this competitive market. However, the course covers all of the recent materials in order to keep you up to date with the job market and make you a good fit for your career. This top-notch Accounting for Nonprofit Organisations course curriculum comprises basic to advanced levels of modules that will increase your skillsets. After completing this Programme, you will attain the productivity to succeed in your organisation. So, if you are eager to see yourself in a gratifying Accounting for Nonprofit Organisations career, then enrol in our course today! What will make you stand out? On completion of this Accounting for Nonprofit Organisations online course, you will gain: After successfully completing the Accounting for Nonprofit Organisations Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of Accounting for Nonprofit Organisations learning materials. The course online test with immediate results Enroling in the Course has no additional costs. You can study and complete the course at your own pace. Study for the Accounting for Nonprofit Organisations course using any internet-connected device, such as a computer, tablet, or mobile device. The substantial Accounting for Nonprofit Organisations is designed to help you demonstrate the preliminary to in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enroling in this Accounting for Nonprofit Organisations just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of Accounting for Nonprofit Organisations and explore the key topics such as: Accounting for Nonprofit Organisations Module 01: The Concept of Charity Accounting Module 02: Accounting Standards, Policies, Concepts and Principles Module 03: Fund Accounting Module 04: Charity Reporting and Accounts Module 05: Trustees' Annual Report Module 06: Balance Sheet Module 07: Statement of Financial Activities Module 08: Understanding the Income Streams and Expenditure of Charity Module 09: Statement of Cash Flows Module 10: Taxation for Charities and External Scrutiny Module 11: Things to Look Out for in Post Covid Situation Therefore, reinforce your knowledge and furnish your skills by enroling in our Accounting for Nonprofit Organisations course. Take one step closer to achieving your goal. Show off your new skills with a certificate of completion When you have finished all of the course lectures, a digital certificate will be available for download. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Accounting for Nonprofit Organisations Course the Right Option for You? This Accounting for Nonprofit Organisations course is recommended for anyone who is interested in learning more about this topic. You'll learn the fundamental ideas and gain a comprehensive understanding of the topic by taking this course. This Accounting for Nonprofit Organisations course is open to everybody. You can access the course materials from any location in the world and there are no requirements for enrolment. You should enrol in this course if you: Aspire to understand Accounting for Nonprofit Organisations better. Already working on Accounting for Nonprofit Organisations and eager to learn more. Is a student pursuing a relevant field of study? Trying to get a job in Accounting for Nonprofit Organisations-related fields. Requirements Without any formal requirements, you can delightfully enrol in this Accounting for Nonprofit Organisations course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this course at your own pace. Career path The aim of this exclusive Accounting for Nonprofit Organisations course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas. Certificates CPD Quality Standard Certificate Digital certificate - Included Reed courses certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed CPD Quality Standard Hardcopy Certificate Hard copy certificate - £9.99

Are you looking to enhance your Bookkeeping skills? If yes, then you have come to the right place. Our comprehensive course on Bookkeeping will assist you in producing the best possible outcome by mastering Bookkeeping skills. The Bookkeeping course is for those who want to be successful. In the Bookkeeping course, you will learn the essential knowledge needed to become well versed in Bookkeeping. Our Bookkeeping course starts with the basics of Bookkeeping and gradually progresses towards advanced topics. Therefore, each lesson in this Bookkeeping course is intuitive and easy to understand. Why would you choose the Bookkeeping: Lifetime access to Bookkeeping course materials Full tutor support is available from Monday to Friday with the Bookkeeping course Learn Bookkeeping skills at your own pace from the comfort of your home Gain a complete understanding of Bookkeeping Accessible, informative Bookkeeping modules designed by experts Get 24/7 help or advice from our email and live chat teams with Bookkeeping course Study Bookkeeping in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Bookkeeping course Advanced Diploma in Xero Accounting and Bookkeeping at QLS Level 7 Curruculum Introduction Getting Started Invoices and Sales Bills and Purchases Bank Accounts Products and Services Fixed Assets Payroll VAT Returns Resources Assignment Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £129 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Bookkeeping course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Bookkeeping. It is also great for professionals who are already working in Bookkeeping and want to get promoted at work. Requirements To enrol in this Bookkeeping course, all you need is a basic understanding of the English Language and an internet connection. Career path The Bookkeeping course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Bookkeeping. Bookkeeper: £20K to £35K per year Accounts Assistant: £18K to £30K per year Payroll Administrator: £20K to £40K per year Assistant Management Accountant: £25K to £45K per year Accounts Payable/Receivable Clerk: £18K to £35K per year Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included Delivery Charge: Inside the UK: £4.99 Outside the UK: £9.99 CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - £129 Delivery Charge: Inside the UK: Free Outside the UK: £9.99