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Customer Experience is the New Battleground A positive customer experience is critical to a company's brand and, ultimately, its bottom line. With the proliferation of technology and devices, the customer has become smarter and more powerful.

The PMBOK® Guide - Seventh Edition - A Pragmatic View Project Management Institute (PMI)'s PMBOK® 7 Guide is out! But wait, it looks really different! How are we supposed to use this? The heavy processes are not in this edition and for some, it may look like these were replaced by "Do whatever you want";. So now what? In this session, Rubin will show you PMBOK® 7 Guide is not as different as you might think. Rubin will give a brief recap of the PMBOK® 7 origins and structure, and guide you through each of the new performance domains. You'll learn to formulate your own assessments, and be fully aligned with PMI's new structure. What You Will Learn: The relationship between PMBOK® 6 Guide Knowledge Areas and PMBOK® 7 Guide Performance Domains The 12 principles of the PMBOK® 7 Guide which define the 'what' and 'why' of project delivery, and their application A strategy for you to determine your goals and outcomes for the new domains

Blockchain for Project Management Blockchain is not just a buzzword; it is an exciting new technology that allows users to exchange sensitive data without the need for brokers and other third party mediators. Blockchain technology provides a disruptive new method of conducting transactions over the internet and will ultimately change how we do project management. Enabling encrypted, distributed, and secure logging of digital transactions, blockchain is the underlying technology of Bitcoin and other cryptocurrencies. But it is capable of much more and in this session, we will discuss where and how this technology is useful in project management.This session will explore the intersection of blockchain technology and project management. We will discuss the base concepts of blockchain, in particular, the notion of smart contracts and how to apply them to managing project-related activities. Smart contracts are the most transformative blockchain application. For example, a smart contract could be used to register project status reports or some project work performance data. A smart contract could also be used to automatically send a payment to a vendor as soon as a milestone has been met.Experts tell us that blockchain technology is an effective project management platform because it supports superior operational workflow. In this session, you will learn how implementing a blockchain-based project will lower risk, save time, and lower costs. After completing this session attendees will be able to: Understand how blockchain can be applied to project management Explain the basics of blockchain and the technology that make blockchains possible Distinguish between the components of blockchain

Overview This comprehensive course on Energy Healing & Meditation Teacher/Practitioner Program will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Energy Healing & Meditation Teacher/Practitioner Program comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Energy Healing & Meditation Teacher/Practitioner Program. It is available to all students, of all academic backgrounds. Requirements Our Energy Healing & Meditation Teacher/Practitioner Program is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 15 sections • 36 lectures • 03:19:00 total length •IAM Overview: 00:06:00 •Part A - Introduction to Meditation and Healing: 00:11:00 •Part B - Basic Principles of Meditation and Healing: 00:15:00 •Part C - The Art of Energy Healing: 00:08:00 •Module 1 Theory - Notes (Downloadable): 00:10:00 •Module 1 - Theory Questions: 00:05:00 •Explanation of Deep Breathing Techniques and Relaxation Therapy: 00:03:00 •Deep Breathing Technique: 00:02:00 •Benefits Of Deep Breathing: 00:07:00 •Relaxation Therapy/Guided Meditation Instructions: 00:05:00 •Guided Meditation: 00:07:00 •Improving your coaching skills: 00:02:00 •The Power of Forgiveness!: 00:03:00 •True Story on The Power of Forgiveness!: 00:02:00 •Forgiveness Exercise: 00:02:00 •The Age of Your Soul: 00:05:00 •The Universal Law of Karma: 00:05:00 •Life After Death: 00:08:00 •Concept of Energy Transfer: 00:05:00 •Setting up your Attunement!: 00:05:00 •Explanation of Dynamic Meditation and Healing Techniques: 00:06:00 •Assignment Questions - Dynamic Meditation & Healing: 00:05:00 •Demonstration Of Dynamic Meditation And Healing Techniques: 00:14:00 •Explanation of Doing Healing on Others: 00:06:00 •Assignment Questions: 00:02:00 •Energy Therapy on Others - Instructional: 00:01:00 •Energy Therapy on Others - Script: 00:01:00 •Concept of Distant Healing: 00:05:00 •Module 6 - Assignment Questions: 00:05:00 •Chakra Diagram: 00:01:00 •Dynamic Meditation - Instructional: 00:05:00 •Summary of questions: 00:05:00 •Five Bodies Of A Person: 00:08:00 •Conscious Karma: 00:14:00 •Congratulations!: 00:05:00 •Assignment - Energy Healing & Meditation Teacher/Practitioner Program: 00:00:00

Overview This comprehensive course on ISO 9001:2015 will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This ISO 9001:2015 comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this ISO 9001:2015. It is available to all students, of all academic backgrounds. Requirements Our ISO 9001:2015 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 9 sections • 9 lectures • 04:41:00 total length •Introduction To ISO 9001:2015: 00:25:00 •Clause 4 - Context Of The Organisation: 00:24:00 •Clause 5 - Leadership: 00:25:00 •Clause 6 - Planning: 00:22:00 •Clause 7 - Support: 00:32:00 •Clause 8 - Operation: 00:38:00 •Clause 9 - Performance Evaluation: 00:35:00 •Clause 10 - Improvement: 00:30:00 •Study material: Management System Auditing: 00:50:00

Overview This comprehensive course on Trading Psychology: 5 Bad Habits of Losing Traders & Solutions will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Trading Psychology: 5 Bad Habits of Losing Traders & Solutions comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? At the end of the course there will be an online written test, which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Trading Psychology: 5 Bad Habits of Losing Traders & Solutions. It is available to all students, of all academic backgrounds. Requirements Our Trading Psychology: 5 Bad Habits of Losing Traders & Solutions is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 3 sections • 8 lectures • 01:27:00 total length •Follow This Steps For Effective Learning!: 00:32:00 •Always Trade with Stop Losses: 00:15:00 •Risk management System: 00:14:00 •How to Stop Copying Trades Of People on Social Media: 00:06:00 •Trading System: 00:07:00 •Revenge Trading: 00:09:00 •Revenge Trading Continuation: 00:04:00 •Assignment - Trading Psychology: 5 Bad Habits of Losing Traders & Solutions: 00:00:00

Course Overview: Do you want to earn money even when you are sleeping? Yes, we are talking about passive income. Passive income is income that you earn without having to work for it actively. This could come from things like rental properties, dividends from stocks, or affiliate marketing. Passive Income Masterclass 102 Ultimate Guide to Financial Security is designed precisely to equip you with the knowledge, strategies, and tools necessary to build sustainable passive income sources. This course offers a comprehensive guide on various avenues for generating passive income, including but not limited to dividend investing, affiliate marketing, real estate, e-commerce, and rental strategies. With a curriculum based on real-world examples, updated industry trends, and proven strategies, you'll gain the skills needed to navigate the path towards financial security. This course is for anyone wanting to create a more financially secure future. It is also a good choice for people who are interested in learning about different passive income strategies. Let's get started! Key Features of the Course: CPD Certified: Gain a professional certification recognised across industries. 24/7 Learning Assistance: Round-the-clock support to aid your learning journey. Interesting Learning Materials: Engage with captivating content designed to simplify complex concepts. Who is This Course For? This Passive Income Masterclass 102 Ultimate Guide to Financial Security course is designed for individuals seeking financial independence and stability through diversified income sources. It's ideal for aspiring investors, entrepreneurs, and anyone wishing to elevate their financial literacy. What You Will Learn: The art of selecting the right products for affiliate marketing. Techniques to build a responsive email list. The power of influencer marketing and its strategic implementation. Crafting in-depth product reviews that sell. Fundamentals and advanced strategies of Search Engine Optimization (SEO). Leveraging social media ads for maximum reach and conversion. Positive thinking, goal-setting, and continuous learning are important for financial success. Why Enrol in This Course: With top reviews and a recently updated curriculum, this trending course equips learners with vital skills to build and manage multiple income sources. It's a solid investment in your financial future. Requirements: No specific prerequisites are required for this Passive Income Masterclass 102 Ultimate Guide to Financial Security course. However, basic computer skills and a keen interest in financial growth will be beneficial. Career Path: After completing this course, you could explore careers such as: Financial Advisor (£60,000) Real Estate Investor (£50,000) Affiliate Marketer (£40,000) E-commerce Specialist (£45,000) Rental Property Manager (£38,000) Dividend Analyst (£55,000) SEO Specialist (£35,000) Certification: Upon completion of the Passive Income Masterclass 102 Ultimate Guide to Financial Security course, learners will receive a CPD certificate, which will enhance their professional credibility and can be used to demonstrate continuous professional development. Course Curriculum 8 sections • 51 lectures • 03:16:00 total length •Choose the Right Products: 00:04:00 •Build an Email List: 00:04:00 •Utilise Influencer Marketing: 00:03:00 •Write in-depth Product Reviews: 00:03:00 •Use Search Engine Optimization (SEO): 00:04:00 •Leverage Social Media Ads: 00:04:00 •Think Positively: 00:03:00 •Set Goals: 00:03:00 •Create an Action Plan: 00:04:00 •Learn From Mistakes: 00:03:00 •Surround Yourself with Like-Minded People: 00:03:00 •Continuously Educate Yourself: 00:04:00 •High Dividend Yield Stocks: 00:05:00 •Dividend Growth Stocks: 00:03:00 •Reinvesting Dividends: 00:04:00 •Dividend ETFs: 00:04:00 •Dividend Aristocrats: 00:04:00 •Fundamental Analysis: 00:04:00 •Optimise Website Design: 00:04:00 •Leverage SEO: 00:03:00 •Invest in Social Media Marketing: 00:04:00 •Drop Shipping: 00:05:00 •Offer Subscription Services: 00:06:00 •Upselling and Cross-Selling: 00:04:00 •Long-term Investment: 00:04:00 •Low Cost: 00:03:00 •Asset Allocation: 00:04:00 •Rebalancing: 00:04:00 •Dollar-Cost Averaging: 00:04:00 •Tax Efficiency: 00:04:00 •Preview: 00:04:00 •Real State Investing: 00:04:00 •Dividend Investing: 00:05:00 •Affiliate Marketing: 00:04:00 •E-commerce: 00:04:00 •Renting Assets: 00:04:00 •Investing in Index Funds or ETFs: 00:03:00 •Creating Wealth: 00:04:00 •Review: 00:03:00 •Buy and Hold Strategy: 00:04:00 •Flip Strategy: 00:04:00 •Airbnb Strategy: 00:03:00 •Value-Add Strategy: 00:05:00 •REITs Strategy: 00:04:00 •Real estate crowdfunding Strategy: 00:03:00 •Long-term Residential Rentals: 00:04:00 •Short-term/Vacation Rentals: 00:04:00 •Commercial Property Rentals: 00:04:00 •Mobile/Home Park Rentals: 00:03:00 •Equipment Rentals: 00:04:00 •Storage Unit Rentals: 00:04:00

Course Overview: In today's competitive property market, effective marketing strategies are essential for success. Property Marketing is a comprehensive course designed to equip learners with the skills to excel in promoting and selling properties. With the rapid growth of the real estate industry, this course provides invaluable insights into the latest marketing techniques, legal regulations, and market trends, ensuring learners stay ahead of the curve.Property marketing is a dynamic field that requires a deep understanding of customer behaviour, market analysis, and persuasive communication. You will learn how to create a compelling listing that showcases your property's features and benefits, how to use various marketing channels and tools to reach your target audience, and how to negotiate and close the deal successfully.You will also learn how to manage the letting process and the tenancy agreement, comply with property management regulations, and deal with any issues or disputes that may arise. Don't wait any longer. Enrol now and get access to the course materials. Key Features of the Course: CPD Certificate: Upon completion of this course, learners will receive a CPD-accredited certificate recognised and valued by employers in the real estate industry. 24/7 Learning Assistance: Learners will access comprehensive learning materials, resources, and round-the-clock support from our dedicated team of experts, ensuring a smooth and enriching learning experience Who is This Course For? Property Marketing is suitable for aspiring and current professionals in the real estate industry who want to enhance their marketing skills and broaden their career prospects. This course is also ideal for property investors, landlords, or individuals interested in effectively marketing their properties. What You Will Learn Master property listings and effective descriptions. Understand the letting process, tenant screening, and tenancy agreements. Identify lucrative investment opportunities and maximise returns. Develop marketing plans and online and offline strategies. Comprehend legal frameworks, landlord obligations, and tenant rights. Stay updated on UK property market trends and adapt strategies. Why Enrol in This Course: By enrolling in Property Marketing, learners will gain valuable skills and knowledge that are highly sought after in the real estate industry. This course has received excellent reviews from past participants and has been recently updated to reflect the latest trends and practices in property marketing. Requirements: There are no specific prerequisites for this course. However, a basic understanding of the real estate industry and a pc/mobile with an internet connection would be beneficial. Career Path: Completing Property Marketing is beneficial to various exciting professions in the UK property market, including: Property Marketing Specialist ( £30,000 - £45,000) Real Estate Agent (£20,000 - £40,000) Property Manager ( £25,000 - £40,000) Property Investment £30,000 - £50,000) Lettings Negotiator ( £18,000 - £30,000) Property Consultant ( £25,000 - £45,000) Estate Agency Branch Manager ( £35,000 - £55,000) Certification: Upon completing this course, learners will receive a CPD certificate, demonstrating their proficiency in property marketing. This certification is widely recognised in real estate and can significantly enhance career prospects. Course Curriculum 6 sections • 6 lectures • 01:55:00 total length •Listing Properties and Marketing: 00:25:00 •The Letting Process and Tenancy Agreement: 00:31:00 •Strategies for a Real Estate Investor: 00:19:00 •Marketing Your Property: 00:14:00 •Regulations of Property Management: 00:13:00 •Changes in the UK Property Market: An Opportunity: 00:13:00

Overview This comprehensive course on Manual Handling Training Online will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Manual Handling Training Online comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Manual Handling Training Online. It is available to all students, of all academic backgrounds. Requirements Our Manual Handling Training Online is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 5 sections • 5 lectures • 00:59:00 total length •Introduction and Guidance to Manual Handling: 00:11:00 •Manual Handling Hazards and Injuries: 00:11:00 •Manual Handling Risk Assessments: 00:08:00 •Controlling and Reducing the Risks: 00:18:00 •Safe Lifting Techniques: 00:11:00

Overview This comprehensive course on Quality Management and Strategic Training - ISO 9001 will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Quality Management and Strategic Training - ISO 9001 comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Quality Management and Strategic Training - ISO 9001. It is available to all students, of all academic backgrounds. Requirements Our Quality Management and Strategic Training - ISO 9001 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 13 sections • 85 lectures • 08:37:00 total length •Course Structure: 00:07:00 •What is Quality: 00:02:00 •What is ISO: 00:08:00 •What is a System - Management System: 00:02:00 •What is Policy - Quality Policy: 00:06:00 •What is Vision, Mission & Strategy: 00:03:00 •QA Vs QC: 00:06:00 •Effectiveness Vs Efficiency: 00:06:00 •Verification Vs Validation: 00:11:00 •Conformity Vs Nonconformity Vs Defect: 00:04:00 •Correction Vs Corrective Action Vs Preventive Action: 00:08:00 •Risk & Preventive Action: 00:06:00 •What is Competence: 00:03:00 •What is the Context of the Organization: 00:05:00 •Who are the Interested parties: 00:03:00 •What are the Needs & expectations: 00:05:00 •Management System Requirements: 00:01:00 •Who is a customer: 00:02:00 •What is Customer Satisfaction: 00:06:00 •Product Vs Service Vs Process: 00:05:00 •Document Vs Record: 00:06:00 •What is Customer Complaint: 00:02:00 •Measuring Vs Monitoring Vs Performance: 00:02:00 •Who is Responsible: 00:12:00 •Responsibility Vs Accountability: 00:02:00 •Quality Management Principles: 00:17:00 •ISO 9001:2015 Core Concepts: 00:08:00 •Major terminology Differences: 00:04:00 •Documented Information: 00:07:00 •Major changes - Organizational Knowledge: 00:05:00 •Major changes - Risk Based Thinking: 00:06:00 •Process Approach Concept-1: 00:04:00 •What is PDCA: 00:05:00 •Process Approach Concept-2: 00:03:00 •Process Approach in ISO 9001:2015: 00:04:00 •Key Benefits: 00:07:00 •PDCA in ISO 9001 2015: 00:10:00 •Understanding the Organization and its Context: 00:08:00 •Internal & External issues: 00:03:00 •SWOT Analysis: 00:06:00 •Interested Parties & their Needs & Expectations: 00:03:00 •KANO Model: 00:10:00 •Understanding the context - Summary: 00:08:00 •Choosing your Strategic Objective: 00:05:00 •Strategic Map Examples-1: 00:03:00 •Strategic Planning Process: 00:06:00 •What is a Vision: 00:06:00 •How to Create a Vision Statement: 00:08:00 •What is a Mission: 00:06:00 •SMART GOAL: 00:06:00 •SMART Goal Example: 00:04:00 •Strategic Map Examples-2: 00:10:00 •Context Chapter Summary: 00:07:00 •Quality Objectives & Planning: 00:05:00 •ISO & SMART: 00:02:00 •Objectives Origin: 00:06:00 •Objectives Examples: 00:07:00 •Goal Vs Objective-1: 00:07:00 •Goal Vs Objective Example: 00:02:00 •Goal Vs Objective-2: 00:10:00 •Performance Evaluation in ISO 9001:2015: 00:10:00 •Customer Satisfaction: 00:06:00 •Analysis & Evaluation: 00:12:00 •Key Performance Indicators: 00:08:00 •Dashboard Examples: 00:07:00 •Management Review Meetings: 00:11:00 •Improvement: 00:16:00 •Nonconformity & Corrective Action: 00:06:00 •Nonconformity & Corrective Action Example: 00:06:00 •Nonconformity & Corrective Action Origin: 00:06:00 •Continual Improvement: 00:01:00 •Analysis Mindset: 00:09:00 •Quantitative Vs Qualitative: 00:16:00 •Now What?: 00:11:00 •Course Summary: 00:10:00 •SIPOC: 00:06:00 •Flowcharts: 00:04:00 •Control Charts: 00:04:00 •Cause and Effect Diagram: 00:06:00 •Pareto Chart: 00:07:00 •5 WHYs: 00:03:00 •Other Tools: 00:08:00 •Finally!: 00:01:00 •Bonus Lecture: 00:02:00 •Assignment - Quality Management and Strategic Training - ISO 9001: 00:00:00