26470 Business courses

Customer Service - Representative Course Overview This course provides a comprehensive exploration of the vital role customer service plays in business success. Learners will discover why exceptional service is essential in building loyalty, enhancing satisfaction, and driving revenue growth. Covering key principles such as Total Quality Management, customer retention strategies, and managing challenging interactions, this course equips participants with the knowledge to deliver outstanding service consistently. By the end, learners will understand how to elevate their customer engagement and contribute meaningfully to their organisation’s reputation and profitability. Course Description The course delves into a wide range of customer service topics designed to sharpen communication, problem-solving, and relationship-building skills. Participants will examine the critical factors influencing customer satisfaction, including understanding customer behaviour, avoiding common service pitfalls, and mastering phone etiquette. The curriculum also highlights strategies for handling difficult customers and implementing a “concierge” level of service. Through focused study, learners will develop the ability to increase customer retention and recognise the financial value of loyal clients. This professional course is ideal for those seeking to enhance their service delivery and advance their careers in customer-facing roles. Customer Service - Representative Curriculum: Module 01: WHY Customer Service Is CRITICAL To Your Business! Module 02: Good Isn’t Good Enough! Module 03: We Are ALL in the “Helping Field” Module 04: Providing “Concierge” Level Of Service Module 05: The 5 Tenets Of TQM Module 06: How To Boost Customer Satisfaction Module 07: How To Avoid The 10 Deadly Sins Of Customer Service! Module 08: More Money $$$ – Through Customer Retention Module 09: How Much Is A Customer Worth? $$$ Module 10: Do You Understand Your Customer? Module 11: Dealing With Difficult Customers Module 12: “LEAP” Into Customer Service! Module 13: Exceptional Phone Service Module 14: WHY Customers Buy From YOU! $$$ Module 15: BONUS LECTURE!!! FINAL TIPS!!! (See full curriculum) Who is this course for? Individuals seeking to improve customer interaction skills. Professionals aiming to enhance career prospects in customer service. Beginners with an interest in customer service principles. Employees in client-facing roles wanting to boost service quality. Career Path Customer Service Representative Client Relations Officer Customer Support Specialist Call Centre Agent Retail Customer Advisor Hospitality Frontline Staff

Body Language Masterclass Communication Through Movement Course Overview This "Body Language Masterclass: Communication Through Movement" provides an in-depth exploration of non-verbal communication, offering insights into how body language influences interactions and relationships. Learners will understand the importance of body movements, facial expressions, posture, and gestures in communication. The course is designed to enhance communication effectiveness in personal and professional settings, focusing on recognising and using non-verbal cues to convey messages more clearly. By the end of the course, participants will be equipped with the skills to interpret and utilise body language to improve their interpersonal interactions, boosting confidence and enhancing professional communication. Course Description In this course, participants will delve into the key elements of non-verbal communication, learning how body language affects our daily interactions. Topics include understanding the nuances of gestures, posture, and facial expressions, as well as their role in business settings. The course covers the importance of non-verbal communication in forming impressions, creating rapport, and enhancing leadership skills. Additionally, learners will examine how to use body language effectively in the digital world. Through engaging lessons, participants will develop essential skills in recognising non-verbal cues and improving their communication style. This course is suitable for individuals seeking to elevate their communication abilities and build stronger, more authentic connections in both personal and professional contexts. Body Language Masterclass Communication Through Movement Curriculum Module 01: How You Communicate Nonverbally Through Your Body Module 02: Reading and Understanding Non-Verbal Communication Module 03: The Importance of Non-Verbal Communication in Business Module 04: Improving Your Non-Verbal Communication Skills Module 05: Branding Yourself Non-Verbal Communication Module 06: Branding Yourself in the Digital World Through Non-Verbal Communication Module 07: Conclusion (See full curriculum) Who is this course for? Individuals seeking to improve their communication skills. Professionals aiming to enhance their interpersonal interactions in the workplace. Beginners with an interest in understanding body language. Those who want to build stronger personal and professional relationships. Career Path Corporate Communication Specialist HR and Recruitment Professional Marketing and Branding Specialist Leadership and Management Roles Customer Service Manager Media and Public Relations Expert

Use Pinterest To Promote Your eCommerce Store Course Overview This course is designed to provide learners with a comprehensive understanding of how to leverage Pinterest to drive traffic and sales for an eCommerce store. Participants will explore the essential elements of Pinterest marketing, from creating effective pins to utilising analytics and paid advertising strategies. The course covers best practices for designing eye-catching content, using Pinterest's tools and automation features, and incorporating rich pins to boost engagement. By the end of the course, learners will be equipped with the knowledge and skills to use Pinterest as a powerful platform to promote their online business and improve visibility in a competitive market. Course Description In this course, learners will delve into various aspects of Pinterest marketing, including the basics of pinning and creating content that resonates with target audiences. The course will explore how to use Pinterest’s features such as analytics, rich pins, and paid advertising to optimise eCommerce strategies. Learners will also understand how to create Pinterest badges and widgets, track performance metrics, and hire virtual assistants to streamline the process. By examining graphic design best practices and automation tools, participants will be able to enhance their Pinterest marketing efforts and maximise the platform’s potential for driving eCommerce growth. Use Pinterest To Promote Your eCommerce Store Curriculum Module 01: Introduction To The Course Module 02: Getting Started with Pinterest Module 03: Basics of Pinning - What You Should Know Module 04: Pinning With Your Cell Phone Module 05: Creating Pinterest Badges & Widgets Module 06: Viewing Analytics on Pinterest & Rich Pins Module 07: Tools & Automation Module 08: Hiring a Virtual Assistant to Help You With Pinterest Marketing Module 09: Paid Advertising with Your Pins Module 10: Getting Graphics Designed for Pinterest (See full curriculum) Who is this course for? Individuals seeking to promote their eCommerce store using social media. Professionals aiming to enhance their digital marketing skills. Beginners with an interest in Pinterest and eCommerce marketing. Business owners looking to increase online visibility and sales. Career Path Social Media Manager Digital Marketing Specialist Content Strategist eCommerce Manager Pinterest Marketing Expert

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Keep your drivers informed, compliant, and confident behind the wheel. Toolbox Talks are designed to improve driver knowledge, reduce risks, and support ongoing transport compliance. Each course tackles real-world challenges with clear, practical guidance drivers can apply immediately. 📲 24/7 online access for 3 months – start anytime, on any device!

Are you looking to elevate your professional skills to new heights? Introducing our Agile Scrum at QLS Level 5 Diploma, a QLS-endorsed course bundle that sets a new standard in online education. This prestigious endorsement by the Quality Licence Scheme (QLS) is a testament to the exceptional quality and rigour of our course content. The bundle comprises 11 CPD-accredited courses, each meticulously designed to meet the highest standards of learning. This endorsement not only highlights the excellence of our courses but also assures that your learning journey is recognised and valued in the professional world. The purpose of Agile Scrum at QLS Level 5 Diploma is to provide learners with a comprehensive, skill-enriching experience that caters to a variety of professional needs. Each course within the bundle is crafted to not only impart essential knowledge but also to enhance practical skills, ensuring that learners are well-equipped to excel in their respective fields. From gaining cutting-edge industry insights to mastering critical thinking and problem-solving techniques, this bundle is an amalgamation of learning experiences that are both enriching and empowering. Moreover, Agile Scrum at QLS Level 5 Diploma goes beyond just online learning. Upon completion of the bundle, learners will receive a free QLS Endorsed Hardcopy Certificate & 11 CPD Accredited PDF Certificate, a tangible acknowledgement of their dedication and hard work. This certificate serves as a powerful tool in showcasing your newly acquired skills and knowledge to potential employers. So, why wait? Embark on this transformative learning journey today and unlock your potential with Agile Scrum at QLS Level 5 Diploma! This premium bundle comprises the following courses, QLS Endorsed Course: Course 01: Agile Scrum at QLS Level 5 Diploma CPD QS Accredited Courses: Course 02: Scrum Master Training Course Course 03: PMI Agile Certified Practitioner (PMI-ACP) Exam Preparation Course Course 04: Project Management Course 05: Cost Control & Project Scheduling Course 06: Operations Management Course 07: Project Management: How to Build a Project Charter Course 08: Project Risk Management Course 09: SAP S4HANA Controlling - Cost Center Accounting Course 10: SAP Controlling (CO) - Product Costing S4HANA Course 11: Financial Analysis : Finance Reports Course 12: Xero Projects & Job Costing Learning Outcomes Upon completion of the bundle, you will be able to: Acquire industry-relevant skills and up-to-date knowledge. Enhance critical thinking and problem-solving abilities. Gain a competitive edge in the job market with QLS-endorsed certification. Develop a comprehensive understanding of Agile Scrum. Master practical application of theoretical concepts. Improve career prospects with CPD-accredited courses. The Agile Scrum at QLS Level 5 Diploma offers an unparalleled learning experience endorsed by the Quality Licence Scheme (QLS). This endorsement underlines the quality and depth of the courses, ensuring that your learning is recognised globally. The bundle includes 11 CPD-accredited courses, each meticulously designed to cater to your professional development needs. Whether you're looking to gain new skills, enhance existing ones, or pursue a complete career change, this bundle provides the tools and knowledge necessary to achieve your goals. The Quality Licence Scheme (QLS) endorsement further elevates your professional credibility, signalling to potential employers your commitment to excellence and continuous learning. The benefits of this course are manifold - from enhancing your resume with a QLS-endorsed certification to developing skills directly applicable to your job, positioning you for promotions, higher salary brackets, and a broader range of career opportunities. Embark on a journey of professional transformation with Agile Scrum at QLS Level 5 Diploma today and seize the opportunity to stand out in your career. Enrol in Agile Scrum now and take the first step towards unlocking a world of potential and possibilities. Don't miss out on this chance to redefine your professional trajectory! Certificate of Achievement: QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field. The Quality Licence Scheme is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters. Upon completion, learners will receive a Free Premium QLS Endorsed Hard Copy Certificate titled 'Agile Scrum at QLS Level 5 Diploma' & 11 Free CPD Accredited PDF Certificates. These certificates serve to validate the completion of the course, the level achieved, and the QLS endorsement. Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Agile Scrum at QLS Level 5 Diploma bundle is ideal for: Professionals seeking to enhance their skills and knowledge. Individuals aiming for career advancement or transition. Those seeking CPD-accredited certification for professional growth. Learners desiring a QLS-endorsed comprehensive learning experience. Requirements You are cordially invited to enroll in this bundle; please note that there are no formal prerequisites or qualifications required. We've designed this curriculum to be accessible to all, irrespective of prior experience or educational background. Career path Upon completing the Agile Scrum at QLS Level 5 Diploma course bundle, each offering promising prospects and competitive salary ranges. Whether you aspire to climb the corporate ladder in a managerial role, delve into the dynamic world of marketing, explore the intricacies of finance, or excel in the ever-evolving field of technology. Certificates CPD Quality Standard Certificate Digital certificate - Included Free 11 CPD Accredited PDF Certificates. QLS Endorsed Certificate Hard copy certificate - Included

Kickstart your career in real estate or gain recognition of your existing skills with this comprehensive online course. The Real Estate Consultant Course is designed, delivered and taught by industry experts, ensuring you learn the practical, effective skills necessary to succeed in a range of expert property and real estate roles. Through online lessons, PDH handouts and multiple-choice online assessments, you will be given all the essential knowledge you need in property law, real estate practice and investment. This includes modules on the property and building management, developing a client base, acquiring the property, and successful strategies for investment. Upon completion, you will have a complete understanding of the roles of an expert Real Estate Consultant, and also gain broader, transferable business management and sales skills. Learning Outcomes Get to know the types of Real Estate Consultant Learn how to list the property and find the sellers Also, learn about how to sell the property and find the buyers Gain knowledge of negotiating as Real Estate Consultant Learn the techniques of letting property Get familiar with the technologies for Real Estate Consultant Understand the rules and regulations of Real Estate Consultant Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. garding real Real Estate Consultant. This is an excellent opportunity for anyone from any academic backgrounds to learn more and advance their learning, launch a new career or reinvigorate an existing one. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an acknowledged lesson. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Why study this course You will learn everything that is needed regarding Real Estate Consultant. This is an excellent opportunity for anyone from any academic backgrounds to learn more and advance their learning, launch a new career or reinvigorate an existing one. Who is this course for? This is the best online course for being a successful Real Estate Consultant and suitable for anyone who wants to gain extensive knowledge, potential experience, and expert skills in the related field. Industry experts designed this course, so you don't have to worry about the quality. Requirements The Real Estate Training Course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16. Career path Training offered by the Real Estate Consultant Diploma Course could potentially benefit a range of roles, but would particularly enhance careers in- Real Estate Property Management Loan Underwriting Consultancy Property Law Investment Other property or Real Estate Consultant roles

Are you planning to start a company or want to make a profit? Then, join our Financial Modelling course and take your business to the next level. You will gain the expertise and knowledge to evaluate your business, handle the finance and predict the market. In addition, you will learn to handle unwanted circumstances and make proper decisions under pressure. This Financial Modelling course includes easy-to-digest modules from which you can learn the most up-to-date knowledge about the current market condition. Also, you will learn the fundamental calculations required to forecast takings and values in the near future and receive a masterclass on the essentials of the financial market itself. You will be able to build financial models, conduct sensitivity analyses, research market opportunities, and arrive at exact valuations based on your correlated data. Sign up for our Financial Modelling course and enjoy your learning journey. Course Curriculum ✓ Module 01: Basic Financial Calculations ✓ Module 02: Overview of Financial Markets, Financial Assets, and Market Participants ✓ Module 03: Financial Statement Modelling ✓ Module 04: Types of Financial Models ✓ Module 05: Sensitivity Analysis ✓ Module 06: Sales and Revenue Model ✓ Module 07: Cost of Goods Sold and Inventory Model ✓ Module 08: Valuation Methods Learning Outcomes By the end of this course, you will: Study the maths and financial terms used in financial modelling. Understand the financial markets, financial assets, and market participants. Sort various financial model types according to their criteria Learn about sensitivity analysis in financial modelling Possess the ability to use tools to analyse multiple independent variables Use the valuation approach to determine your company’s or an asset’s fair market value Assessment and Certification At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Eligibility Requirements There are no special requirements to join this course. Anyone with an interest in yoga or mindfulness can enrol. You just need an open mind and the desire to learn. Career Path This Financial Modelling Course will give you an in-depth understanding of the subject. On successful completion, you will have the skills, confidence and practical knowledge to fast-track a successful career in relevant sectors. Professions in this field include: Market Analyst Finance Administrator Finance Manager Finance Advisor Accountant (Learn more about this online course)

Description: This digital photography course is very useful for individuals who are looking forward to enhancing their skills and master the advanced techniques of digital photography. This course is ideal for the individuals who intend to develop their skills with the cameras. It will teach you all the necessary skills including snap stunning and marvellous photographs. You will learn about the latest technology cameras arrived in the market and how can they be used. You will also be introduced to the latest editing methods. Who is the course for? For the people who want to become a professional photographer; For the people who wants to make money through photography For individuals who want to learn about professional editing of photograph; For any person who wants to click amazing photos; Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Social Content Photographer/Designer Digital Imaging Professional Digital Assets Coordinator Visual Arts Technician Creative Art worker Product Still Life Photographer Studio Photographer Photographer/Portrait Consultant Visual Resources Imaging Specialist wedding photographer. Basics of Photography How to Become a Digital Photographer? 02:00:00 Getting into the Scene 02:00:00 Choosing the Right Camera 02:00:00 Making Pictures for a Living 03:00:00 The Tools and Software for Editing the Images 02:00:00 The Most Commonly Asked Questions 01:00:00 Freelancing Digital Photography Introduction 00:30:00 Photographs Everywhere You Look 00:30:00 Do You Have What It Takes? 01:00:00 Choosing a Camera 00:30:00 Photography Basics 01:30:00 The Art of Photography 01:30:00 Sites That Pay for Your Photos 01:00:00 Posting Your Photos Online 00:30:00 Who Buys Photos? 00:15:00 For The Truly Ambitious 00:30:00 Mock Exam Mock Exam- Freelancing Digital Photography 00:20:00 Final Exam Final Exam- Freelancing Digital Photography 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00