27300 Business courses

Unlock the doors to a successful career in language services with our comprehensive 'Translation Freelance Translator Course.' Gain essential skills in translation, freelancing, marketing, and more. Launch your career confidently with expert guidance. Join now for a transformative journey into the world of freelance translation!

Description: This diploma has been created for businesses who wish to garner a customer service team with the highest level of customer insight and understanding, allowing for delivery of front line customer service, built around proper businesses values. With this course, develop skills that allow the detection of profitable business opportunities based on the analysis and interpretation of customer information. It allows generating marketing strategies in organizations, through preparing, analyzing and structuring the available information to achieve an understanding of the client's behavior. The development of the program consists in defining the current or potential client, by means of analytical tools for the search of consumer behavior patterns, in order to design exciting commercial campaigns. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Handling Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up 00:07:00 Handling Sales Objections & Negotiating Module One - Getting Started 00:30:00 Module Two - Three Main Factors 01:00:00 Module Three - Seeing Objections as Opportunities 00:30:00 Module Four - Getting to the Bottom 01:00:00 Module Five - Finding a Point of Agreement 01:00:00 Module Six - Have the Client Answer Their Own Objection 00:30:00 Module Seven - Deflating Objections 01:00:00 Module Eight - Unvoiced Objections 01:00:00 Module Nine - The Five Steps 01:00:00 Module Ten - Dos and Don'ts 00:30:00 Module Eleven - Sealing the Deal 00:30:00 Module Twelve - Wrapping Up 01:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Are you ready to master the art of persuasive communication? Our Advanced Copywriting Strategies Online Course equips you with the essential skills needed to craft compelling content across various media platforms. From captivating headlines to engaging online copy, this course provides a comprehensive guide to elevate your copywriting prowess to the next level. Key Features: CPD Certified Developed by Specialist Lifetime Access In this course, learners will embark on a journey to explore the intricacies of advanced copywriting techniques. Starting with the fundamentals, they will delve into the nuances of persuasive language and audience engagement. Throughout the modules, learners will discover how to craft captivating headlines, attention-grabbing advertisements, and impactful copy for both print and online media. With expert guidance, participants will refine their copywriting skills to create content that resonates with target audiences across diverse platforms. Course Curriculum: Module 01: Introduction to Copywriting Module 02: Basics of Copywriting Module 03: Essential Copywriting Skills Module 04: How to Write Better Copy Module 05: Eye-Catching Headlines Module 06: Attention-Grabbing Advertisements Module 07: Press Related Copywriting Module 08: Copywriting for Mainstream Media Module 09: Print Media Copywriting Module 10: Online Copywriting Module 11: Copywriting for Other Media Module 12: Final Tips Learning Outcomes: Develop advanced proficiency in copywriting techniques. Craft compelling headlines and advertisements that capture attention. Create persuasive copy tailored for diverse media channels. Employ strategic language to evoke desired audience responses. Enhance storytelling abilities to engage and influence readers effectively. Apply advanced copywriting principles to achieve marketing objectives and drive conversions. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Marketing professionals seeking to enhance their copywriting skills. Content creators aiming to produce more impactful and persuasive content. Business owners looking to improve their marketing communication strategies. Freelance writers interested in expanding their copywriting repertoire. Students pursuing marketing, advertising, or communications-related degrees. Career path Copywriter Content Strategist Marketing Consultant Brand Manager Digital Marketing Specialist Advertising Copy Director Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

🌟 Unlock Professional-grade Content Creation Skills! 🎥🎙️ Are you ready to take your video and podcast production to the next level? Introducing our comprehensive online course - 'Quality Production for Videos and Podcasts.'   🚀 Elevate Your Content Creation Game: Whether you're a beginner or a seasoned content creator, this course is your ultimate guide to mastering the art of producing high-quality videos and podcasts. Learn from industry experts and equip yourself with the essential skills needed to captivate your audience.   🎬 What You'll Learn: ✅ Video Production Techniques: From scripting and shooting to editing and post-production, gain insights into creating visually stunning and engaging video content. ✅ Audio Mastery: Discover the secrets behind crystal-clear audio, effective microphone techniques, sound editing, and enhancement for top-notch podcasts. ✅ Equipment Essentials: Navigate through the maze of gear options. Understand what equipment suits your needs without breaking the bank. ✅ Storytelling & Content Strategy: Craft compelling narratives and develop strategies to keep your audience hooked from start to finish.   💡 Why Choose Us? 🌟 Expert-led Curriculum: Learn from industry professionals with years of experience in video and podcast production. 🌟 Practical Guidance: Dive into hands-on exercises and real-world examples to reinforce your learning. 🌟 Flexible Learning: Access the course at your own pace, from anywhere in the world, and on any device. 🌟 Ongoing Support: Join a vibrant community of creators, engage in discussions, and get ongoing support as you progress through the course.   🎓 Who Should Enroll? ✨ Aspiring Content Creators ✨ Social Media Influencers ✨ Marketing Professionals ✨ Business Owners ✨ Anyone Passionate About Creating Compelling Content! 🔥 Don't Miss Out on This Opportunity! Invest in your skills and unleash your creative potential. Join the 'Quality Production for Videos and Podcasts' course today and start crafting content that stands out in the digital realm. Course Curriculum

About Course ' And medicine, law, business, engineering, these are noble pursuits and necessary to sustain life. But poetry, beauty, romance, love, these are what we stay alive for.' - N.H. Kleinbaum, Dead Poets Society Did you always wanted to write but ended up thinking 'Should I write? Will I be able to do this? More importantly, Will I be able to do this right?' In this online Creative Writing course, we will help you find your own answers to these questions, and start your journey in the fine art of Writing. What is creative writing? Writing has many different purposes. Some writing informs the audience, others report. Some writing, however, exists to tell a story or express an idea that falls outside of the rules-based writing. Creative writing involves any writing that tries to tell a story to the readers, in any format. Creative writing has many forms, including but not limited to Poetry, Literature. Why should you take this course? In this online course on Creative Writing, we dive into the true essence of becoming a skilled writer. We'll help you connect between innate talent and passion for the craft with fundamental techniques. Join us as we challenge preconceived notions, develop your unique writing style and tone, and equip you with the essential tools of writing. Whether you're a beginner seeking to ignite your passion for writing or a seasoned writer striving for breakthroughs, this course provides a nurturing environment for growth and exploration. Learn to craft captivating narratives, breathe life into memorable characters, and ignite emotions through your words Unleash your imagination, embrace unconventional thinking, and defy the limits of traditional storytelling. One day you might end up writing something as inspirational as: 'O Captain! My Captain 'Carpe Diem and enroll today! What Will You Learn? Develop Strong Writing Skills: Students will enhance their writing abilities by learning various techniques, strategies, and styles used in creative writing. Create Compelling Stories: Students will be able to construct engaging narratives, develop well-rounded characters, and employ effective plot structures. Explore Different Writing Forms: Students will gain knowledge and practice in different forms of creative writing, including poetry, script writing, and content Refine Editing and Revision Skills: Students will learn the importance of editing and revising their work to improve clarity, coherence, and overall quality. Course Content Introduction to Creative Writing Introduction to Creative Writing Grammar Tips Grammar Tips Storytelling: The Core Elements Storytelling: The Core Elements Fiction vs Nonfiction Fiction vs Nonfiction Writing Creative Nonfiction And General Writing Process Writing Creative Nonfiction And General Writing Process General Writing Process Writing Your First Draft Writing Your First Draft How ChatGPT can help you write How ChatGPT can help you write Conclusion Conclusion A course by Xpert Learning RequirementsThis course is tailored for beginners and aspiring writers who want to learn and develop their writing skills. No prior experience in writing is necessary. Audience Anyone who wants to start Writing seriously Writers of all levels, at any stage in their creative journey Writers of all genres and forms Audience Anyone who wants to start Writing seriously Writers of all levels, at any stage in their creative journey Writers of all genres and forms

Register on the Financial Analysis today and build the experience, skills and knowledge you need to enhance your expert development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Financial Analysis is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Financial Analysis Receive a e-certificate upon successful completion of the course Get taught by experienced, expert instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring expert. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain an expert lesson to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Financial Analysis, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Section-1. Introduction Financial Statement Analysis Objectives 00:02:00 Financial Analysis Methods in Brief 00:10:00 Ratio Analysis 00:05:00 Section-2. Profitability Gross Profit Operating Margin Ratios 00:10:00 Net Profit Expense Control Ratios 00:05:00 Class Room Discussion for some other expenses 00:07:00 Use of Profitability Ratio to Understand Competitive advantage and Business Models 00:08:00 Section-3. Return Ratio Return on Assets and Fixed Assets 00:11:00 Return on Capital Employed 00:08:00 Case Study Analysis of three telecom companies 00:15:00 Cautions for using return ratios on face value 00:04:00 Ratios which help to understand how efficiently assets are used 00:17:00 How we measure utilisation of assets not recorded in Balance Sheet 00:09:00 Section-4. Liqudity Ratio Liquidity Ratio to understand Risk inherent in companies 00:05:00 Long Term Liquidity Ratios 00:06:00 Section-5.Operational Analysis Financial Analysis Measure meant to understand efficiency in other operations 00:04:00 Summarise - Ratios use for operational analysis 00:03:00 Dupont Analysis to understand opportunities in optimising return on equity 00:04:00 Section-6. Detecting Manipulation Detecting Manipulation in accounts - Fake Sales 00:11:00 Detecting Manipulation - Wrong Depreciation and others 00:06:00 Pricing Decisions 00:07:00 How to make Capex Decisions 00:05:00 Assignment Assignment - Financial Analysis 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Whether you’re the first point of contact or the engine behind the admin desk, receptionists and admin assistants keep the workplace running. This 20-in-1 Receptionist and Administrative Assistant Bundle is tailored to prepare you for high-demand roles in business, healthcare, education, and beyond. Designed to be job-relevant, fast-paced, and budget-friendly, this bundle helps you prove you're ready to handle both people and paperwork like a pro. Description Modern receptionist and admin roles require versatility, organisation, and the ability to handle sensitive data and client queries with professionalism. This bundle provides 20 certifications that reflect what today’s employers expect—proficiency in Microsoft tools, communication, compliance, HR, and even virtual meeting support. Whether you’re at a front desk, on a help line, or behind the scenes in admin, this training package prepares you to meet expectations and exceed them. With skills that apply across private companies, public institutions, and online service providers, this bundle opens the door to flexible, reliable career opportunities. Don’t just apply. Impress. Enrol now and become the person every office needs. FAQ Q: What roles is this bundle most suitable for? A: Receptionist, admin assistant, office clerk, virtual assistant, personal assistant, or front office coordinator. Q: Is this bundle designed for complete beginners? A: Yes—it’s structured to help anyone gain confidence and professional credibility from the ground up. Q: What kind of certification is included? A: You’ll receive 20 certificates of completion—one for each skill-enhancing course. Q: Are the courses flexible to complete? A: Yes—learn at your own pace with online access anytime. Q: What industries are hiring for these roles? A: Every industry—from healthcare to education, law firms to logistics—needs reception and admin support. Q: How long will the discounted bundle price last? A: Not long—this is a limited-time offer designed to help you start strong. Enrol now to secure it.

Fast-track your way into a dynamic HR career with the HR Recruiter 20-in-1 bundle—an all-in-one toolkit tailored to make you instantly hireable. Whether you're stepping into the HR world or aiming to sharpen your recruitment edge, this bundle covers the in-demand skills that today's hiring managers expect. In an industry where every minute counts and every decision impacts a business, employers are constantly on the lookout for job-ready professionals with both precision and people skills. If you want your CV to rise to the top of the pile—this is your move. 🧾 Description From corporate HR departments to recruitment agencies and in-house talent teams, the demand for skilled HR recruiters has never been higher. This bundle has been thoughtfully assembled to reflect the hybrid nature of modern HR—combining people operations with legal awareness, data fluency, and confident communication. Whether you aim to work in tech recruitment, healthcare staffing, finance HR, or even start your own consultancy, this bundle ensures you’re equipped to handle the compliance, communication, and coordination aspects that matter most. You’re not just preparing for a job—you’re investing in a profession. And with 20 career-relevant courses in one place, this bundle delivers unmatched value at a fraction of traditional training costs. You’ll thank yourself later. ❓ FAQ Q: What roles is this bundle ideal for? A: It’s perfect for aspiring HR assistants, in-house recruiters, staffing coordinators, or agency consultants. Q: Can I take this without prior HR experience? A: Yes, it's designed to build your profile from the ground up—or enhance an existing one. Q: Which industries would this be useful in? A: Recruitment spans every industry—tech, healthcare, legal, retail, finance, and more. Q: Will I get certificates for each course? A: Yes, each course comes with a certificate to strengthen your portfolio. Q: What’s the time commitment? A: Flexible learning means you can start anytime and complete at your own pace.

Today’s workforce doesn’t just need managers—it needs resilient, versatile leaders. The Leadership & Management: 20-in-1 Premium Online Courses Bundle is built for those ready to lead from the front, inspire action, and adapt quickly in high-stakes environments. Whether you're managing projects, people, or change itself, this bundle positions you as the professional companies want on their leadership team. With 20 powerful courses rolled into one career-elevating package, this bundle offers a clear shortcut to becoming instantly more employable across corporate, nonprofit, public sector, and consulting roles. Description The modern workplace demands more than basic supervision. Employers are now looking for agile, emotionally intelligent leaders who can handle uncertainty, motivate teams, and communicate with purpose. This comprehensive bundle delivers that competitive edge. If you’re eyeing roles in operations, HR, project delivery, corporate strategy, finance, compliance, or team management, this course collection is your golden ticket. You’ll signal to hiring managers that you’re not only capable of managing—but leading through complexity. 💡 20 career-relevant courses for less than the price of one diploma. ⏳ Limited-time access offer – enrol today before pricing reverts. 📈 Employability booster: Gain the multi-industry leadership profile recruiters crave. FAQ Q: Who is this bundle ideal for? A: Professionals seeking roles in management, leadership, HR, or business development across industries. Q: Will this help me stand out to employers? A: Yes—completing this bundle signals broad leadership potential and skill versatility, which employers value highly. Q: Is prior leadership experience required? A: Not at all. Whether you’re an aspiring leader or a current manager upskilling for the next level, this bundle fits both. Q: What sectors value these skills? A: Finance, education, healthcare, corporate services, consulting, logistics, government—virtually all. Q: Do I get instant access to all 20 courses? A: Yes, you can begin learning and earning credentials right away. Q: Are there any deadlines for completion? A: No—study at your own pace and complete on your own terms.

Behind every efficient organisation is an operations administrator who keeps processes flowing, people aligned, and details under control. This 20-in-1 Operations Administrator Training Bundle equips you with an all-round skillset that hiring managers look for across industries—from supply chain firms to corporate offices and everything in between. If you're aiming to break into operations or level up your admin career, this bundle was made to make you employable—quickly and affordably. Description Operations administration is no longer just about support—it’s about coordination, leadership, and impact. This bundle brings together 20 highly relevant certifications across core areas like business analysis, HR, compliance, project management, procurement, and people leadership. Whether you're applying for operations roles in logistics, manufacturing, healthcare, education, or administration, these qualifications show that you’re not just capable—you’re career-ready. Perfect for entry-level applicants or professionals seeking a promotion, this bundle puts 20 job-aligned achievements on your CV without stretching your budget. Jobs move fast—don’t let your next opportunity pass you by. Enrol now while bundle access is open. FAQ Q: What jobs is this bundle useful for? A: Operations administrator, office coordinator, project support officer, HR assistant, procurement assistant. Q: Do I need experience to benefit from this? A: No prior experience is needed—this bundle is suitable for beginners and current admin professionals alike. Q: How many certifications will I receive? A: You’ll earn 20 individual certificates—each aligned with a key administrative or operational skill. Q: What makes this bundle valuable for employers? A: It shows well-rounded ability across admin, leadership, compliance, and communication—ideal for high-performing teams. Q: Can I complete this at my own pace? A: Yes—courses are accessible online, anytime, on your schedule. Q: Is this offer available indefinitely? A: No—pricing is limited. Enrol now to secure full bundle access at the best rate.