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With any customer-facing role, there are times when you will find yourself in a difficult situation with a customer that requires a certain set of communication and practical skills to resolve any issues successfully. The Handling Difficult Customers training course teaches learners how to handle difficult conversations as a manager or wider member of the customer service team, guiding you on how to use your body language effectively, master crucial active listening techniques, and stay calm under pressure. Key Topics to Be Covered How to open and close a difficult conversation with a customer Strategies for handling difficult customers and conversations The art of active listening and responding How to ask open and supportive questions The tone of voice and body language techniques Learning Outcomes Learn how to start and close a difficult conversation successfully and with confidence Understand how to use your body language to communicate with customers effectively Enhance your communication skills to ask open and productive questions Learn the art of active listening to be able to engage with the customer fully Demonstrate knowledge of the rules regarding customer service etiquette Build rapport through empathy and learn how to stay calm under pressure Skills You Will Gain Customer service Problem-solving Communication Stress Management Why should you choose the Handling Difficult Customer course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this Handling Difficult Customer course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete the Handling Difficult Customer program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You and Next Steps Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this Handling Difficult Customer course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Handling Difficult Customers Course Right for You? This course is ideal for those who work in customer-facing roles who wish to develop the fundamental skills to deal with difficult customers efficiently and confidently. There are no specific entry requirements for this course, which can be studied on a part-time or full-time basis. Career path On successful completion, you will have the practical skills and knowledge to provide excellent customer service to all types of customers, take control of difficult situations and resolve problems with professionalism, competency and confidence. You will also have a range of communication skills for dealing with challenging customer-facing scenarios.

Equality & Diversity: Equality & Diversity Unlock Your Potential with Our Equality & Diversity Course! Are you ready to champion Equality & Diversity in your workplace? Our Equality & Diversity course is designed to empower individuals and organizations to embrace the values of Equality & Diversity. By participating in our Equality & Diversity course, you’ll gain essential skills that promote a culture of inclusivity and respect. In today’s world, understanding Equality & Diversity is more crucial than ever. Our comprehensive Equality & Diversity course covers key topics that highlight the importance of Equality & Diversity in fostering innovation and collaboration. You’ll learn practical strategies to implement Equality & Diversity initiatives that create a positive impact on your team. Join us in our Equality & Diversity course to explore real-world case studies and interactive discussions. This engaging Equality & Diversity course will not only enhance your knowledge but also equip you with the tools to be a leader in promoting Equality & Diversity. Don’t miss the chance to transform your organization! Enroll in our Equality & Diversity course today and take the first step toward a brighter, more inclusive future where Equality & Diversity thrives. Let’s build a world where everyone feels valued—together through Equality & Diversity! Special Offers of this Equality & Diversity: Equality & Diversity Course: This Equality & Diversity: Equality & Diversity Course includes a FREE PDF Certificate. Lifetime access to this Equality & Diversity: Equality & Diversity Course Instant access to this Equality & Diversity: Equality & Diversity Course 24/7 Support Available to this Equality & Diversity: Equality & Diversity Course Equality & Diversity: Equality & Diversity Learning Outcome of Equality,Diversity You will know a brief about Equality & Diversity: Equality & Diversity. Gain a brief knowledge about Equality & Diversity: Equality & Diversity Legislation. Equality & Diversity: Equality & Diversity course will give you an idea about Discrimination. You will learn about the connections between values, attitudes, and beliefs in the equality & diversity course. Equality & Diversity: Equality & Diversity course will clear your idea about Stereotypes and Prejudices. Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Equality & Diversity: Equality & Diversity course. Who is this course for? Equality & Diversity: Equality & Diversity This Equality & Diversity: Equality & Diversity course is ideal for anyone who wants to have a greater understanding of diversity issues in the workplace. Requirements Equality & Diversity: Equality & Diversity To enrol in this Equality & Diversity: Equality & Diversity Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Equality & Diversity: Equality & Diversity Course. Be energetic and self-motivated to complete our Equality & Diversity: Equality & Diversity Course. Basic computer Skill is required to complete our Equality & Diversity: Equality & Diversity Course. If you want to enrol in our Equality & Diversity: Equality & Diversity Course, you must be at least 15 years old. Career path Equality & Diversity: Equality & Diversity HR Professionals Business Owners

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Influencing and Negotiation Skills Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Influencing and Negotiation Skills Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Influencing and Negotiation Skills Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Influencing and Negotiation Skills Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Influencing and Negotiation Skills? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Influencing and Negotiation Skills there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Influencing and Negotiation Skills course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Influencing and Negotiation Skills does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Influencing and Negotiation Skills was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Influencing and Negotiation Skills is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Unit 01: Influencing Influencing 00:08:00 Influencing is about helping others understand 00:05:00 Your Personality affects how you influence others 00:06:00 Influence by Listening 00:06:00 Exercise: Your Influencing Inventory 00:02:00 Unit 02: Negotiating What is Negotiation? 00:05:00 The Drivers of Success in Negotiation 00:06:00 Information and Power in Negotiation 00:05:00 Exercise: Prepare to Negotiate 00:02:00 Successful Negotiation 00:05:00 The Importance of Rapport 00:07:00 Questions in Negotiation 00:04:00 Reducing Stress in Negotiation 00:06:00 Exercise: Examine your Trust Profile 00:05:00 Bringing the Negotiation to a Close 00:05:00 Dealing with Deadlock 00:07:00 Negotiating Online 00:04:00 Specific Negotiation Scenarios 00:05:00 More Negotiation Scenarios 00:08:00 The Negotiator's Toolkit 00:03:00 Assignment Assignment - Influencing and Negotiation Skills 00:00:00

***A Better Pathway for Rapid Growth! Limited Time Opportunity; Hurry Up!*** Ignite your dynamic career and strengthen your deep insight knowledge by signing up for Photography Masterclass: A Complete Guide to Photography. This course is the ideal approach for you to obtain a thorough understanding and knowledge of the subject. We are concerned about the progression of your career. Therefore, after conducting extensive studies and consulting with experienced personnel, we formulated this outstanding Photography Masterclass: A Complete Guide to Photography course to improve your pertinent skills. In this easy-to-digest course, you will get exclusive training, which will enable you to stand out in this competitive market. However, the course covers all of the recent materials in order to keep you up to date with the job market and make you a good fit for your career. This top-notch Photography Masterclass: A Complete Guide to Photography course curriculum comprises basic to advanced levels of modules that will increase your skill sets. After completing this programme, you will attain the productivity to succeed in your organisation. So, if you are eager to see yourself in a gratifying career, then enrol in the course today! What will Make You Stand Out? On completion of this Photography Masterclass: A Complete Guide to Photography online course, you will gain: CPD QS Accredited course After successfully completing the Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. Enroling in the Course has no additional cost. 24x7 Tutor Support You can study and complete the course at your own pace. Course Curriculum Photography Masterclass: A Complete Guide to Photography Intro To Photography How To Expose Your Photo Properly Basic Camera Settings And Composition Composing Better Images Show off your new skills with a certificate of completion. After successfully completing the course, you can order your CPD Accredited Certificates as proof of your achievement absolutely free. Please Note: The delivery charge inside the U.K. is £4.99, and international students have to pay £8.99. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course the Right Option for You? This Photography Masterclass: A Complete Guide to Photography course is open to everybody. You can access the course materials from any location in the world and there are no requirements for enrolment. Requirements Without any formal requirements, you can delightfully enrol in this Photography Masterclass: A Complete Guide to Photography course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this course at your own pace. Career path The aim of this exclusive Photography Masterclass: A Complete Guide to Photography course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas.

Description: Project Management is an integral part of the success of a project. The Project Management Skills Training for Non-Project Managers - Complete Video Course is designed for the people who want to run a project smoothly. The course is dedicated to the managers, staff members who want to assume leadership responsibilities for the project. The course is divided into two sections: one deals with the ways of planning a project where other deals with the ways of implementing the project plan. In Planning the Project, you will learn the practical ways of planning a project with project requirements. After defining the true meaning of Project requirements, you will be able to create a project plan for you. Next, you will be taught how to implement your project plan for successfully run the project. In short, the course will help you to gain the required Project Management Skills so that you can manage a project no matter whether you are a project manager or not. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Project Management Skills Training for Non-Project Managers - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Project Management Skills Training for Non-Project Managers - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Planning the Project Define the Project Requirements 00:28:00 Create Your Project Plan 00:38:00 Implementing the Project Plan Execute the Project Plan 00:13:00 Monitor the Progress of the Project 00:20:00 Negotiate for Success 00:16:00 Evaluate the Process 00:19:00 Mock Exam Mock Exam- Project Management Skills Training for Non-Project Managers - Complete Video Course 00:20:00 Final Exam Final Exam- Project Management Skills Training for Non-Project Managers - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Learn Xero from the experts and keep track of your business accounts and cash flow with the Xero Bookkeeper Training Course. This Xero training certification is designed to help small to mid-sized businesses, accountants and bookkeepers master Xero accounting software for smoother financial management. In this online bookkeeping course, you will learn how to run payroll and VAT returns, reconcile the bank, create a budget, post customer invoices and much more. You will also learn how to conduct real-time financial reports and utilise the payroll accounting system. Our time-saving tips and tricks are specially designed to make everyday accounting tasks a breeze. Enrol today and discover a smarter, faster way of keeping the books! Your Learning Goals: Fast track your career in bookkeeping and develop the practical knowledge to manage everyday accounting tasks efficiently Discover how to run payroll and process a pay run in Xero Learn how to activate your free trial, add your organisation and set up the system Understand how to amend bank details, add and merge bank accounts Get step-by-step guidance on processing refunds, creating a budget, forecasting and running a VAT return. Learn how to enter conversion balances, suppliers and customers Get trained on how to post customer invoices, credit notes, cheques & sundry payments Be able to add petty cash transactions and write off bad debt Who is this Course for? Xero Bookkeeper Training is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Getting Prepared - Access the software and course materials Introduction To The Course And Your Tutor 00:04:00 Activating Your Free Trial With Xero 00:02:00 Getting started Signing Up For The Free Trial 00:04:00 Instruction of Updated Xero Accounting Software 00:00:00 Create The Organisation 00:08:00 The Ficticious Scenario 00:02:00 Setting up the system Add Bank Accounts To The System 00:14:00 Enter Opening Balances 00:07:00 Opening Trial Balance 00:01:00 Nominal ledger Amend The Nominal Ledger 00:06:00 Chart Of Accounts Report 00:01:00 Customers & Suppliers Enter customers 00:07:00 Entering suppliers 00:06:00 Reporting Customer And Supplier Information 00:02:00 Sales ledger Enter Invoices 00:07:00 Invoicing tips - adding logo, repeat billing 00:09:00 Entering Invoices 6574 to 6610 00:16:00 Post Credit Notes 00:03:00 Report Showing Customer Activity 00:08:00 Aged Debtors 00:02:00 Suppliers Post supplier invoices 00:09:00 Enter suppliers invoices 6028 onwards 00:14:00 Enter More Supplier Invoices No 4308 Onwards 00:06:00 Credit Notes Suppliers 00:02:00 Supplier Activity Report 00:04:00 Aged Creditors Info 00:01:00 Purchases ledger Reciepts from Customers 00:10:00 Apply Customer Credit Notes 00:05:00 Sundry payments Post Supplier Cheques 00:08:00 Apply Supplier Credit Notes 00:03:00 Print List Of Bank Receipts And Payments 00:01:00 Sundry payments Post Sundry Payments 00:07:00 Make a credit card payment 00:08:00 Petty Cash Add Petty Cash Transactions - Week 1 00:16:00 Add Petty Cash Transactions - Week 2 00:12:00 Add Petty Cash Transactions - Week 3 00:07:00 Add Petty Cash Transactions - Week 4 00:09:00 Imprest System on Petty Cash 00:04:00 Print a Copy of Petty Cash Receipts and Payments 00:01:00 Bad Debt Writing Off A Bad Debt - Print Customer Statement 00:02:00 Write Off A Bad Debt 00:09:00 Credit Card Reconcile The Credit Card Statement 00:09:00 Bank Reconciliation Bank Statement As A CSV File 00:27:00 Bank Statement Closing Balances 00:11:00 Reconcile The Petty Cash 00:05:00 Payroll / Wages Wages And Salaries 00:09:00 Post the Wages Journal 00:07:00 Report Wages Journal 00:02:00 Payday 00:11:00 Pay The Two Staff 00:05:00 VAT - Value Added Tax Depreciation 00:04:00 VAT Return 00:03:00 Reports Month End Reports PnL, BS, TB 00:05:00 Payroll unit Using Payroll 00:12:00 Setting Up Employees 00:10:00 Running Payroll - An Example 00:14:00 Conclude Recap And Next Steps 00:06:00 What happens next 00:02:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Description: Agile Software development is the combination of Software Development Methodologies that include Scrum, Kanban Methodology, Lean Software development methods, etc. The Agile Master Certificate is the highest level in the Agile Consortium certificate series. The Agile Master Training Video Course provides the essential features and concepts of Agile Methodologies. Throughout the course, you will learn the basics of Agile methodologies with a special focus on Kanban methodology and Lean Software Development. The course will also include the basic of Scrum and make you and year team organized to make changes quickly based on the Agile Principles if necessary. You will learn the XP software development Process and other Agile methods so that you can choose the right techniques for you. The Agile Master Training Video Course helps you increase your knowledge and methods of running Software Development process by improving the teamwork, communication, and speed in line with the Agile framework. After completing the course, you will be able to work confidently in your Software Development Projects with peers. Assessment & Certification: To achieve a formal qualification, you are required to book an official exam separately with the relevant awarding bodies. However, you will be able to order a course completion CPD Certificate by paying an additional fee. Hardcopy Certificate by post - £19 Soft copy PDF via email - £10 Requirements Our Agile Master Training Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Introduction Course Introduction 00:11:00 Agile Overview Agile Overview 00:01:00 Intro to Agile 00:11:00 The Agile Manifesto 00:17:00 Domains of Agile Practices 00:16:00 Summary 00:02:00 Understanding Lean Software Development Understanding Lean Software Development 00:01:00 Lean Origins and Principles 00:24:00 Summary 00:01:00 Understanding Kanban Understanding Kanban 00:01:00 Kanban Origins 00:09:00 Six Core Practices of Kanban 00:11:00 Summary 00:02:00 Introduction to Scrum Introduction to Scrum 00:01:00 Scrum Overview 00:10:00 Scrum Concepts and Principles 00:14:00 Scrum Processes 00:06:00 Summary 00:01:00 Understanding XP Software Development Understanding XP Software Development 00:01:00 Intro to Extreme Programming (XP) 00:10:00 Extreme Programming (XP) Practices and Adoption 00:07:00 Summary 00:02:00 Other Agile Models Other Agile Models 00:01:00 DSDM 00:11:00 Crystal 00:06:00 Feature Driven Development 00:07:00 Comparing Agile Methods 00:09:00 Summary 00:05:00 Mock Exam Mock Exam- Agile Master Training Video Course 00:20:00 Final Exam Final Exam- Agile Master Training Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Embark on a journey into the captivating realm of blockchain technology with our comprehensive course on Ethereum Blockchain DApp using Solidity. Dive into a world where innovation meets practicality, where the Ethereum ecosystem unfolds its potential, and where your skills take flight. Explore the dynamic landscape of Ethereum, from understanding its fundamental concepts to deploying and maintaining Ethereum apps with finesse. Stay ahead of the curve as you grasp the nuances of blockchain technology and harness its power to build decentralised applications that redefine possibilities. Unlock the secrets of Ethereum as you delve into its core, learning about smart contracts, Ethereum wallets, and the intricacies of blockchain development tools. Stay updated with the latest Ethereum news and predictions, understanding how Ethereum value influences global markets, including Ethereum price UK trends and Ethereum price predictions. Through hands-on exploration, navigate the Ethereum development lifecycle confidently, from conceptualisation to integration, testing to deployment. Witness the synergy between blockchain and non-blockchain applications, broadening your horizons and enhancing your skill set. Learning Outcomes: Grasp the fundamental concepts of what is blockchain technology and its applications, including Ethereum's role in revolutionising decentralised ecosystems. Develop proficiency in Solidity programming language and understand the Ethereum development lifecycle, from ideation to deployment. Gain practical experience in building Ethereum-based decentralised applications (DApps) and smart contracts. Acquire essential skills in testing, deploying, and maintaining Ethereum apps, ensuring their seamless integration into real-world scenarios. Stay informed about Ethereum news, price fluctuations, and market predictions, enabling informed decision-making in blockchain development ventures. Why buy this Ethereum Blockchain DApp using Solidity Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Ethereum Blockchain DApp using Solidity there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Ethereum Blockchain DApp using Solidity course for? Aspiring blockchain developers eager to master Ethereum and Solidity. Tech enthusiasts interested in exploring the dynamic world of decentralised applications. Students seeking to enhance their knowledge of blockchain technology for academic or career advancement. Entrepreneurs aiming to leverage blockchain for innovative business solutions. Professionals in IT, finance, or related fields looking to diversify their skill set with blockchain expertise. Prerequisites This Ethereum Blockchain DApp using Solidity does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Ethereum Blockchain DApp using Solidity was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Blockchain Developer: £40,000 - £80,000 per annum Ethereum Developer: £45,000 - £90,000 per annum Smart Contract Developer: £50,000 - £95,000 per annum Blockchain Analyst: £35,000 - £70,000 per annum Cryptocurrency Consultant: £45,000 - £85,000 per annum Blockchain Project Manager: £55,000 - £100,000 per annum Course Curriculum Section 01: What is Blockchain? Introduction to Building an Ethereum Blockchain App 00:02:00 The Beginning of Blockchain 00:05:00 Currency and Cryptocurrency 00:05:00 Why Use the Blockchain? 00:06:00 Blockchain Data and Blocks 00:06:00 Blockchain Immutability 00:03:00 Blockchain Consensus 00:02:00 Building the Blockchain Story 00:03:00 Hashes 00:06:00 What is a Chain of Blocks? 00:04:00 Finding the Nonce 00:05:00 Blockchain Mining 00:03:00 Arriving at Consensus 00:05:00 Public vs. Private Blockchains 00:03:00 Distributed Processing and Blockchain Solutions 00:06:00 Section 02: What is Ethereum? Introduction to Ethereum 00:03:00 Ethereum in Financial Services 00:07:00 Ethereum in Digital Identity Management 00:05:00 Ethereum in Industry Applications 00:06:00 Ethereum in Government 00:03:00 Ethereum Smart Contracts 00:03:00 Ether and the Initial Coin Offering (ICO) 00:06:00 Decentralized Autonomous Organization (DAO) 00:03:00 The Ethereum Ecosystem 00:06:00 Building Blockchain Apps 00:05:00 Section 03: The Ethereum Ecosystem & the Development Lifecycle Parts of the Ethereum Blockchain 00:11:00 Smart Contracts 00:05:00 Smart Contract Languages 00:04:00 What are Virtual Machines? 00:06:00 The Ethereum Virtual Machine (EVM) 00:03:00 Fueling Your Code with Gas 00:05:00 Tools for Ethereum SDLC 00:03:00 Blockchain Client 00:03:00 Writing and Testing Your Code, Part 1 00:05:00 Writing and Testing Your Code, Part 2 00:07:00 Section 04: Ethereum Development Tools Your Ethereum Development Toolbox 00:04:00 Installing Geth Lab (CLI Blockchain Client) 00:04:00 Installing Ganache Lab (Test Blockchain) 00:06:00 Installing Truffle Lab (Development Environment and Testing Framework) 00:06:00 Installing Microsoft Visual Studio Code Lab (IDE) 00:05:00 Section 05: Your Ethereum Wallet What is an Ethereum Wallet? 00:02:00 Types of Ethereum Wallets 00:06:00 Web and Desktop Wallets 00:07:00 Mobile, Hardware, and Paper Wallets 00:09:00 Installing MetaMask 00:05:00 Section 06: Building Your First Ethereum App Preparing Your First Truffle Project 00:07:00 Writing a Simple Smart Contract 00:11:00 Compiling Your Simple Smart Contract 00:10:00 Deploying Code and Invoking Functions 00:09:00 Section 07: Learning about Smart Contracts Smart Contracts Review 00:03:00 What is Supply Chain? 00:07:00 Supply Chain Challenges and Blockchain Solutions 00:07:00 Blockchain Solution Examples 00:04:00 Ethereum Tokens 00:06:00 Your Supply Chain Project 00:08:00 Exploring Solidity 00:11:00 Defining Types of Data 00:05:00 Data Types Lab 00:09:00 Solidity Data Modifiers, Part 1 00:04:00 Solidity Data Modifiers, Part 2 00:06:00 Revisiting Gas 00:06:00 Controlling Flow 00:12:00 Handling Errors 00:05:00 Section 08: Your SuSection 08: Your Supply Chain Smart Contract dApppply Chain Smart Contract dApp Designing Your Supply Chain App 00:04:00 What are dApps? 00:06:00 Token Smart Contract Details 00:08:00 Supply Chain Smart Contract Details 00:06:00 Smart Contract Road Map 00:02:00 Token Smart Contract Data Lab, Part 1 00:07:00 Token Smart Contract Data Lab, Part 2 00:09:00 Supply Chain Smart Contract Functions Lab, Part 1 00:10:00 Supply Chain Smart Contract Functions Lab, Part 2 00:09:00 Token Smart Contract Functions Lab, Part 1 00:05:00 Token Smart Contract Functions Lab, Part 2 00:04:00 Supply Chain Smart Contract Functions Lab, Part 1 00:10:00 Supply Chain Smart Contract Functions Lab, Part 2 00:09:00 Using Events 00:07:00 Implementing Events 00:05:00 More on Ownership 00:08:00 Designing for Security 00:09:00 Implementing Minimal Functionality 00:06:00 Section 09: Testing Ethereum Apps Blockchain dApp Testing 00:10:00 Deploying Your dApp to a Test Blockchain Lab 00:08:00 Writing Tests for Ethereum dApps 00:06:00 Command-Line Testing Lab, Part 1 00:04:00 Command-Line Testing Lab, Part 2 00:11:00 Command-Line Testing Lab, Part 3 00:03:00 JavaScript Testing 00:08:00 Logging and Handling Errors 00:07:00 Logging Activity in Smart Contracts 00:05:00 Fixing Bugs in a dApp 00:05:00 Section 10: Deploying and Maintaining Ethereum Apps Test Blockchains 00:08:00 The Live Blockchain (Mainnet) 00:05:00 Connecting to Multiple Blockchains and Infura Lab 00:05:00 Configuring Truffle and Infura Lab 00:06:00 Funding Your Account Lab 00:04:00 Deploying to the Live Blockchain 00:08:00 Section 11: Integrating Non-Blockchain Apps with Ethereum Blockchain and Database Storage 00:11:00 Execution and Flow in dApps and Traditional Applications 00:05:00 Blockchain Incorporation Design Goals 00:06:00 Integration Considerations for Incorporating Blockchain 00:06:00 Interface Considerations for Incorporating Blockchain 00:04:00 Resources Resources - Ethereum Blockchain DApp using Solidity 00:00:00

Manual Handling Training delivered directly in your workplace anywhere across North Wales. Manual handling accidents account for more than a third of all accidents reported each year. Manual handling training is for everyone who carries out manual handling tasks in the course of their work. While fatal manual handling accidents are rare, accidents resulting in a major injury are more common, accounting for more than 10% of the total number of reported manual accidents. This course can be delivered directly in your workplace anywhere across North Wales for up to 6-12 delegates for a group booking of only £595.00 +Vat. For more information on our Manual Handling training courses in North Wales or if you want to discuss a course specific to your business needs please email us.  Or alternatively, call Janine or Mark on 01978 884 775 to discuss your training needs. Manual Handling Training in North Wales