Decision Making and Problem Solving: In-House Training We may live in an era of fast technology and increasing reliance upon automation, but our human abilities to think critically, make careful decisions, and solve nuanced problems are more important than ever. Our personal lives depend on those things, and so do the lives of our organizations. Since business is now conducted at remarkable speeds, we put our organizations at great risk daily when we have weak competencies with decision-making and problem-solving. Decisions and solutions that are executed impulsively and without structured approaches can create more problems or make existing ones worse! This course aims to help participants improve their skills so they can execute well and add value to the workplace. Learners will experience multiple decision-making and problem-solving models, tools, and techniques meant for the real world. They will learn how to align their growing toolboxes with the right situational contexts so that they can transfer that skill to the workplace. They will also discover how indecision, cognitive bias, and default thought processes can create obstacles to effective decision-making and problem-solving. What you will Learn Recognize the importance of making a sound decision in a timely manner Infer types of cognitive biases and obstacles that impact decision-making Separate facts, requirements, ideas, and perceptions when making a decision or solving problems Apply structured decision-making and problem-solving approaches Conduct cause and effect and Force Field analyses Evaluate alternative solution methods using various techniques Analyze real world situations to determine the best aligned decision-making and problem-solving models, tools, and techniques Implement decision-making and problem-solving models, tools, and techniques Foundation Concepts Contextualizing decisiveness and problem-solving Discriminating between decisiveness and problem-solving Understanding Decision-Making Decision-making challenges and impacts Key drivers of good decision-making Thought processes and obstacles Knowledge, skills, and abilities (KSAs) Decision-Making Models and Supporting Tools Decision-making models, tools, and guidelines Tools to evaluate alternatives Translating requirements into action Problem-Solving Defining the problem Problem-solving models Cause and effect analysis Quick hit vs. innovative problem-solving Summary and Next Steps Course summary Personal action plan
This is course includes all the required elements to work effectively as a reflexologist including, modules covering the following: knowledge and understanding of the principles and practice and business practice, anatomy and physiology for complementary therapies. You will also develop your understanding and practical skills to competently provide reflexology treatments.
This 1 day course is designed for the end user who is using or will use Office 365. This course will provide delegates with the knowledge and skills to efficiently use Office 365 on a day-to-day basis. The course is designed with real world scenarios in mind. Delegates will learn how to use Outlook Online, Skype for Business, OneDrive for Business, SharePoint Online, and OneNote. At the end of this course delegates will be able to effectively navigate Office 365 and make use of all of the features of Office 365 Office 365 Overview Introducing Cloud Computing Identify and Outline the Component Products in Office 365 including Outlook Web App, Office Online Apps, OneDrive and Skype for Business Navigating around Office 365 Customising the Office 365 Nav Bar Updating your Profile in Office 365 Using the Outlook Online Application Overview of Outlook Online Working with Email and Folders Outlook People and IM Contacts Using the Calendar Shared Calendars Outlook Tasks in the Web App Setting Outlook Options, Signatures, Automatic Replies and Rules Using Skype for Business Overview of Skype for Business Viewing and Setting Presence Status Using Instant Messages in Business Understanding the Interactive Contact Card in Microsoft Office Applications Integration with Outlook Using Skype for Business for Online Presentations including Content Sharing, Polls and a Virtual Whiteboard Working with OneDrive for Business What is OneDrive for Business? Navigating around OneDrive Accessing Content in OneDrive Using the Office Online Apps Sharing Documents and Collaborating Connecting Microsoft Office to OneDrive Creating Office Documents and Saving Directly to OneDrive Using Groups and Delve Introduction to Groups Collaborating using Groups Getting to Content using Delve Requirements Requirements Before attending this course, students must have: Basic understanding of Microsoft Office Basic understanding of Microsoft Windows Operating systems
The NVQ Diploma in Senior Construction Management Qualification is suited to those who are engaged in high level management activity of a construction business and who working in a senior management role and are seeking to obtain the Black CSCS Card. Our team will discuss the qualification process with you prior to signing up in order to ensure that you will be able to complete the qualification. Complete your qualification quickly with the support of your assessor in as little as 10 to 12 weeks providing that you work with your assessor to provide the required evidence. We offer two other qualifications that lead to the Black CSCS card, follow the links below for more information (open in new window): Level 6 NVQ Diploma in Construction Contracting Operations Management – 8 Units – Complete in as little as 10 weeks. Level 6 NVQ Diploma in Construction Site Management – 19 units – Complete in as little 16 to 20 weeks. CSCS Cards We can provide CSCS tests and CSCS cards alongside your qualification without the need to attend the test centre. Speak to our friendly and helpful team for more information.
PRINCE2 Agile® Practitioner: In-House Training PRINCE2 Agile® Practitioner is a solution combining the flexibility and responsiveness of Agile with the clearly defined framework of PRINCE2®. PRINCE2 Agile® framework covers a wide range of agile concepts, including SCRUM, Kanban, and Lean Startup. The PRINCE2 Agile® Practitioner certification teaches you to blend structure, governance, and control with agile methods, techniques, and approaches. The strength of PRINCE2® lies in the areas of project direction and project management, whereas Agile has a very strong focus on product delivery. When PRINCE2® and agile are combined, project direction, project management, and project delivery are optimized to create a complete project management solution. PRINCE2 Agile® is an extension module tailored for forward-thinking organizations and individuals already benefiting from PRINCE2®. It provides further guidance on how to apply agile methods to the world's most recognized project management method. The purpose of the Practitioner qualification is to demonstrate that you can apply and tailor PRINCE2 Agile® in a scenario situation. What you will Learn Understand the basic concepts of common agile ways of working Understand the purpose and context for combining PRINCE2® and the agile way of working Able to apply and evaluate the focus areas to a project in an agile context Able to fix and flex the aspects of a project in an agile context Apply the PRINCE2® principles and tailor the themes, processes, and management products to a project in an agile context To learn through the use of theory and practical exercises Prepare for the PRINCE2 Agile® Practitioner exam Benefits Agile methods allow organizations to realize the benefits of products and potentially an earlier return on investment while products are being developed and improved Improved communication through the use of common terminology across PRINCE2® and agile disciplines Develop a clear definition of how agile can govern a project's delivery, while PRINCE2® governs projects as a whole Seamless integration: PRINCE2 Agile® will complementPMBOK® GuideandAPM Body of Knowledge® just as PRINCE2® does currently. It will also be of interest for Program Managers with MSP® who need to understand how projects relate to the delivery mechanism. The most up-to-date and relevant view of Agile project management methodologies, PRINCE2 Agile® references the 'flow-based' working featured in Kanban in addition to other agile concepts not covered in other qualifications Agile Overview & Blending PRINCE2 and Agile Agile overview Blending PRINCE2 and Agile Fix and Flex, Agile and PRINCE2 Processes & Starting a Project Fix and Flex Agile and the PRINCE2 Processes; Starting up a project and Initiating a project Business case theme Change and Organization Themes& Principles Change theme Organization theme Agile and PRINCE2 Principles and the Agilometer Managing Product Delivery and Scrum & Plans and Progress Themes Managing product delivery and Scrum Plans Theme and Progress Theme Quality, Controlling & Managing a Stage and Directing Projects and Contracts Quality Theme Controlling a stage and Frequent Releases Managing a stage boundary Directing a project and contracts Closing a project Tailoring PRINCE2 Productsand Other Practices Tailoring PRINCE2 products and other practices
About this Virtual Instructor Led Training (VILT) The 5 half-day Piping Stress Engineering Virtual Instructor Led Training (VILT) course will systematically expose participants to: The theory and practice of piping stress engineering, with special reference to ASME B 31.1 and ASME B 31.3 Standards. The basic principles and theories of stress and strain and piping stress engineering, through a series of lessons, case study presentations, in-class examples, multiple-choice questions (MCQs) and mandatory exercises. Principal stresses and shear stresses which form the backbone of stress analysis of a material. Expressions for these quantities will be derived using vector algebra from fundamentals. Thermal stress-range, sustained and occasional stresses, code stress equations, allowable stresses, how to increase flexibility of a piping system, cold spring. The historical development of computational techniques from hand calculations in the 1950s to the present-day software. Training Objectives On completion of this VILT course, participants will be able to: Identify potential loads the piping systems and categorise the loads to primary and secondary. Determine stresses that develop in a pipe due to various types of loads and how to derive stress-load relationships, starting from scratch. Treat the primary and secondary stresses in piping system in line with the intent of ASME Standards B 31.1 and B 31.3 and understand how the two codes deal with flexibility of piping systems, concepts of self-springing and relaxation/shake down, displacement stress range and fatigue, what is meant by code compliance. Understand the principles of flexibility analysis, piping elements and their individual effects, flexibility factor, flexibility characteristic, bending of a curved beam and importance of virtual length of an elbow in the flexibility of a piping system. Learn stress intensification factors of bends, branch connections and flanges. Understand how the stresses in the material should be controlled for the safety of the piping system, the user and the environment. Examine how codes give guidance to determine allowable stresses, stress range reduction due to cyclic loading, and effects sustained loads have on fatigue life of piping. Confidently handle terminal forces and moments on equipment. Understand the supplementary engineering standards required to establish acceptance of the equipment terminal loads and what can be done when there are no engineering standard governing equipment terminal loads is available and learn the techniques of local stress analysis. Get a thorough understanding of the concepts and the rules established by the ASME B 31.1 and ASME B 31.3 Standards. Perform flange load analysis calculations based on Kellogg's Equivalent Pressure method & Nuclear Code method. Perform the same using a piping stress analysis software and check for flange stresses and leakage. Confidently undertake formal training of piping stress analysis using any commercial software, with a clear understanding of what happens within the software rather than a 'blind' software training and start the journey of becoming a specialist piping stress engineer. Target Audience The VILT course is intended for: Recent mechanical engineering graduates who desire to get into the specialist discipline of Piping Stress Engineering. Junior mechanical, chemical, structural and project engineers in the industry who wish to understand the basics of Piping Stress Engineering. Engineers with some process plant experience who desire to progress into the much sought-after specialist disciplines of Piping Stress Engineering. Mechanical, process and structural engineers with some process plant experience who desire to upskill themselves with the knowledge in piping stress engineering and to become a Piping Stress Engineer. Any piping engineer with some pipe stressing experience in the industry who wish to understand the theory and practice of Piping Stress Engineering at a greater depth. A comprehensive set of course notes, practice exercises and multiple-choice questions (MCQs) are included. Participants will be given time to raise questions and participants will be assessed and graded based on responses to MCQs and mandatory exercises. A certificate will be issued to each participant and it will carry one of the three performance levels: Commendable, Merit or Satisfactory, depending on how the participant has performed in MCQs and mandatory exercises. Training Methods The VILT course will be delivered online in 5 half-day sessions comprising 4 hours per day, with 2 breaks of 10 minutes per day. Course Duration: 5 half-day sessions, 4 hours per session (20 hours in total). Trainer Your expert course leader is a fully qualified Chartered Professional Engineer with over 40 years of professional experience in Oil & Gas (onshore and offshore), Petrochemical and Mining industries in engineering, engineering/design management and quality technical management related to plant design and construction. At present, he is assisting a few Perth based oil & gas and mining companies in detail engineering, piping stress analysis, feasibility study and business development work related to plant design. He is a pioneer in piping stress engineering in Western Australia. His recent major accomplishments include the following roles and challenges: Quality Technical Support Manager of USD 54 billion (Gorgon LNG Project). This encompassed management of quality technical services connected with Welding, Welding Related Metallurgy, Non-Destructive Examination, Insulation /Refractory /Coating, AS2885 Pipelines Regulatory Compliance and Pressure Vessel Registration. Regional Piping Practice Lead and Lead Piping Engineer of Hatch Associates. In this role, he was responsible for providing discipline leadership to several mining projects for BHP Billiton (Ravensthorpe), ALCOA-Australia (Alumina), Maáden Saudi Arabia (Alumina), QSLIC China (Magnesium), COOEC China (O&G Gorgon). He was actively involved in the development of piping engineering practice in WA, including training and professional development of graduate, junior and senior engineers. This also includes the formation of the Piping Engineering Specialist Group. Lead Piping/Pipe Stress Engineer on ConocoPhillips' (COP) Bayu Undan Gas Recycle, Condensate production and processing platform. He was able to develop several novel design methodologies for the project and provided training to engineers on how to implement them. These methodologies were commended by COP and the underwriters of the project Lloyds Register of Shipping, UK. Creator of Piping Engineering Professional Course aimed at global engineering community. Professional Affiliations: Fellow, Institution of Mechanical Engineers, UK (IMechE) Fellow, Institution of Engineers, Australia (EA), National Register of Engineers (NER) Member American Society of Mechanical Engineers, USA (ASME) Honorary Life Member, Institution of Engineers, Sri Lanka (IESL) POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations
Certified ScrumMaster®: In-House Training This course covers Scrum and the principles and tools required to be an effective ScrumMaster. You will come away with a good understanding of the Scrum framework and the underlying principles required to make effective decisions regarding the application of Scrum to different situations. At the end of the course, you will receive membership to the Scrum Alliance for two years and, following completion of an online test, will become a Scrum Alliance Certified ScrumMaster®. Our Certified Scrum Trainers pay the initial, two-year membership fee for each student who successfully completes our Certified ScrumMaster® course. This membership fee also covers the cost of the CSM Test. A link to the test will be sent to you following your course. The CSM test has a passing score of 37 out of 50 questions within a 60-minute timeframe. You will have two attempts within 90 days after you receive your welcome e-mail to pass the test at no cost. After two attempts or 90 days, you will be charged $25 for each additional attempt. What you will Learn At the end of this program, you will be able to: Provide a clear understanding of the fundamental principles of Scrum Use the principles, practices, and tools required to be an effective ScrumMaster Make effective decisions regarding the application of the Scrum framework to different situations, including: Practical, project-proven practices The essentials for getting a project off on the right foot How to write user stories and structure your product backlog How to help both new and experienced teams be more successful How to successfully scale Scrum Tips and tricks from the instructor's many years of using Scrum in a wide variety of environments Getting Started Introduction Course structure Course goals and objectives Agile Principles and Scrum Overview Agile Principles Lean Principles Process control models Incremental and Iterative development Shifting the focus on product management Overview of the Scrum process The Team Dedicated cross-functional teams T-shaped people Sprint Planning Team capacity Facilitating the Sprint Planning meeting The Sprint backlog Sprint Burndown chart Scrum Roles and Responsibilities The team and building effective teams ScrumMaster responsibilities Product Owner responsibilities The Scrum project community What happens to traditional roles in Scrum? Scrum Meetings Daily Scrum Reviews Retrospectives Product Backlog and User Stories Product backlog characteristics User stories Getting your first backlog Getting backlog items ready Slicing User stories Estimation for Forward Planning Why comparative estimation works Planning poker Affinity estimation Release Planning and Tracking Progress Velocity Release planning Tracking release progress Scaling Scrum Scrum of Scrums Scaling the product backlog Scaling across a program and business areas Distributed teams
SAFe® DevOps: In-House Training This course provides a comprehensive overview for understanding the DevOps skills needed to accelerate time-to-market by improving the flow of value through the Continuous Delivery Pipeline. You will map the current value stream through the delivery pipeline from idea to cash and identify practices that will eliminate bottlenecks to flow. The course will build an understanding of the complete flow of value from Continuous Exploration to Continuous Integration, Continuous Deployment, and Release on Demand. What you will Learn After attending the class, attendees should be able to: Explain how DevOps enables strategic business objectives Apply a CALMR approach to DevOps to avoid automating broken processes Understand how successful DevOps requires continuous exploration, continuous integration, continuous deployment, and the ability to release to end users on demand Incorporate continuous testing and continuous security into the delivery pipeline Use value-stream mapping to measure flow and identify bottlenecks in the end-to-end delivery process Select DevOps skills and tools strategically for the fastest, most compelling results Prioritize DevOps solutions and investments for the greatest economic benefit Design and implement a multi-phased DevOps transformation plan tailored to their organization Work with all roles and levels in the organization to continually optimize the value stream Introducing DevOps Mapping your Continuous Delivery Pipeline Gaining alignment with Continuous Exploration Building quality with Continuous Integration Reducing time-to-market with Continuous Deployment Delivering Business Value with Release on Demand Taking action
Work Breakdown Structures: In-House Training It's amazing how often project managers begin the project planning process by making an outlined list of every task they believe will be required to complete a project and then proclaim they have created the work breakdown structure (WBS) for the project. The result is a list of hundreds, or even thousands of tasks, many of them having durations of a few days or a few hours. Essentially, what they have done is create a 'to do' list, which they then use as a 'checklist' to measure progress. This approach leads to, and even encourages, micromanagement of the resources working on the project without consideration of more critical aspects of project management such as: requirements management, risk management, procurement management, estimating, scheduling, executing, and controlling. Further, it makes it impossible to see the big picture, at levels of detail, in keeping with the needs of sponsors, clients, project and functional managers, team leaders, and project performers. Join us for this exciting program and learn how to use the WBS to make better-informed business decisions. What You Will Learn You will learn how to: Describe the need for a project WBS Describe the WBS role in the project Gain practical experience in the development, decomposition, and use of the WBS Determine the appropriate level of detail in the WBS. Explain how the WBS integrates with project requirements, risk, procurement, estimating, scheduling, and overall project execution. Provide the basic tools to enhance efficient re-use of key information in your future projects Foundation Concepts Key definitions History of the WBS Importance of the WBS Overall structure Terminology Other breakdown structures WBS tools WBS & Scope Project scope management processes Specification of the project objectives WBS design based on project deliverable WBS decomposition process and 'The 100% rule' Work Packages and Control Accounts WBS & Risk Risk management planning and WBS Risk identification to enhance the WBS Risk analysis and the WBS Risk responses and updating the WBS Implementing risk response and Monitoring risks and the WBS WBS & Estimating Use of WBS in the estimating process Components and work packages Sizing and algorithmic estimates WBS & Scheduling Component Scheduling - High-Level Milestones WBS activity decomposition WBS elements dependencies Work Package Level Schedules Responsibility assignment matrix WBS & Execution and Control Earned Value Management and tracking of work performance Progress reports, forecasts, and corrective and preventive actions used to manage work performance Necessary information to close out a project