Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.
Overview Strategic Financial Management and Effective Budget Execution also called Strategic Financial Management provide the important elements for attaining a comprehensive budget preparation and effective execution system. This course focuses on the risks and challenges likely to obstruct the operation of management and financial accounting processes and evaluates the techniques and tools needed to tackle them. It will highlight what constitutes strategic financial management and effective budget execution within the context of achieving their strategic and operational objectives.
Overview In this course participants will learn how to design, implement as well as achieve desired results from the Public Relations as well as Strategic Marketing along with promoting the product and services of their organisations.
A half day course for those who find themselves taking and presenting minutes for different kinds of meetings. The session will provide practical tips on how to write minutes that are clear and more concise and how to save time during the minute-taking process. It will be a useful session for both novice and experienced minute takers.
This course is for anyone wishing to understand their strengths and development areas and those who are seeking assistance to progress their careers and convey their abilities confidently.
Overview Data and visual analytics are emerging fields concerned with analysing, modelling, and visualizing complex high-dimensional data. It can be analysed and visualised with many languages like Python, R Programming and more. This course will help to attain the skills and give in-depth knowledge to the participant's enhanced way of modelling, analysing and visualizing techniques. The course will highlight practical challenges including composite real-world data and will also comprise several practical studies
Overview This course is for PR Professionals and for those looking to make a career in PR. Through this course, you will be able to enhance your Communication skills and will learn new Public Relations techniques. Have Effective communication skills is very important if you want to achieve success in PR. PR is all about making relationships within the corporate sector or with the consumers and maintaining them with effective communication skills and techniques.
This half day course is designed to help managers and supervisors to develop or hone their interviewing skills and ensure that your organisation’s recruitment processes are rigorous but fair. It will cover how to develop an efficient recruitment process, how to read a CV or application form to ensure that you choose the right candidates for interview, how to organise and conduct the interview process and the follow-up procedures. It can be adapted to cover the needs of organisations, statutory agencies or small businesses. Although scheduled as a half day course, it can be extended to cover a whole day to include some role play interviews.