21963 Business courses delivered Online

Kanban: Sustainability for Your Teams, Agility for Your Business Credibility is not granted with a job title. Authority, maybe, but credibility must be earned. Leaders are losing credibility in Agile adoptions. They seek training and education for teams asking them to use Scrum or another Agile framework. The very same leaders then announce programs, policies or structures that directly contradict Agile and Scrum values and principles. This can hinder leadership's credibility and subsequently, their organization's Agile adoption. In this session, we explore some of these common leadership mistakes and how they can be avoided for greater success with Agile and Scrum. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Description Jewish Money Code Diploma  A groundbreaking online course tailored for those keen to understand the time-tested financial principles, strategies, and wisdom rooted in Jewish tradition. This comprehensive course provides a deep understanding of how Jewish teachings, spanning thousands of years, can offer invaluable insights into managing, growing, and preserving wealth in today's world. The Jewish Money Code Diploma isn't just a financial guide; it's a holistic journey that merges ancient wisdom with contemporary practices. From the foundational concepts that lay the bedrock for this unique money code, participants are taken on an enlightening journey, each step adding another layer to their financial understanding. The course begins by laying out the foundations of the Jewish Money Code, setting the stage for what's to follow. It delves into the ancient scriptures, unearthing the age-old principles that have guided Jewish communities in their financial dealings for millennia. Building on these foundations, participants are introduced to the art of saving and investing. This isn't your typical financial advice. Instead, it intertwines cultural practices and sagely wisdom, revealing how simple habits and informed decisions can lead to financial growth. The realm of business and entrepreneurship is not overlooked. Jewish business principles, known for their effectiveness and ethical standards, are explored in detail. Whether you're a budding entrepreneur or a seasoned businessperson, the lessons drawn from Jewish traditions can be transformative. Real estate, often a significant pillar of wealth generation, is intricately tied to the Jewish Money Code. The course unravels how Jewish teachings approach property, investments, and the importance of land in wealth-building strategies. However, accumulating wealth is just one part of the equation. Philanthropy and giving back have always been integral to Jewish culture. The Jewish Money Code Diploma highlights the significance of charity, detailing how and why giving back is not only a noble act but also a wise financial move. In our modern age, debt can be a daunting shadow looming over many. This course offers guidance on debt management and achieving genuine financial freedom. It presents strategies and lessons that can help navigate the complexities of debts, loans, and financial obligations. One of the most vital aspects of wealth is its preservation and ensuring it benefits future generations. With modules on wealth preservation and estate planning, the Jewish Money Code Diploma offers robust tools to manage assets effectively, safeguarding them for the years to come. No financial course rooted in Jewish teachings would be complete without insights from Jewish sages. Their wisdom, distilled through ages, is presented, offering profound insights and reflections on money, wealth, and life's larger purpose. Lastly, while respecting traditions, the course also looks forward. What does the future hold for the Jewish Money Code? How can these age-old principles be applied in an ever-evolving world? The concluding segments of the course provide answers, ensuring participants are well-equipped to apply their learnings in contemporary settings. In essence, the Jewish Money Code Diploma is more than just an online course; it's a transformative experience. For those eager to harness the financial wisdom of Jewish teachings, this diploma offers a comprehensive, enlightening, and deeply enriching journey. What you will learn 1:The Foundations of the Jewish Money Code 2:The Art of Saving and Investing 3:Business Principles and Entrepreneurship 4:Real Estate and the Jewish Money Code 5:Philanthropy and Giving Back 6:Debt Management and Financial Freedom 7:Wealth Preservation and Estate Planning 8:Financial Wisdom from Jewish Sages 9:Balancing Wealth and Spirituality 10:The Future of the Jewish Money Code Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Description Introduction To Neobanks Diploma Welcome to the Introduction To Neobanks Diploma, an engaging and comprehensive online course designed to enlighten you on the emergence of Neobanks and their significant role in reshaping the financial services landscape. This course offers a deep understanding of Neobanks, their business models, regulatory environment, technology, infrastructure, and their impact on traditional banking. The Introduction To Neobanks Diploma starts by unfolding the concept of Neobanks, their origin, evolution and why they have become a significant topic in the contemporary banking sector. It sets a solid foundation for further modules by providing a detailed explanation of what Neobanks are, their unique selling points, and how they are different from traditional banks. Next, the course elaborates on the business model of Neobanks. It provides an extensive review of how these digital banks operate, make profits, and how they manage to offer low-cost, customer-centric services. Participants will get insights into the cost structure, revenue streams, and value proposition of these modern banks. Understanding the regulatory environment of Neobanks is paramount, and this course shines a light on this critical area. It discusses the regulatory hurdles that Neobanks face, how they navigate this complex environment, and the effects of regulatory changes on their operations. A key strength of Neobanks lies in their technology and infrastructure. This course examines the advanced technologies, such as artificial intelligence and blockchain, that underpin Neobanks and facilitate their seamless, 24/7 services. It reveals how these technologies power innovative features and offer a superior customer experience. Talking of customer experience, the course analyses the ways in which Neobanks have revolutionised this aspect. It offers a detailed understanding of how they use technology to provide personalised services, swift transactions, and how they manage to create a seamless and delightful experience for their users. An essential segment of the Introduction To Neobanks Diploma involves looking at how Neobanks operate in different market segments. It explores their strategies for catering to diverse demographic groups, their approach to global expansion, and the opportunities and challenges they face in various markets. The risks and challenges in Neobanking cannot be overlooked. The course delves into the possible hurdles that Neobanks face, including cybersecurity threats, operational risks, and competitive pressures. It also considers how they mitigate these risks and the contingency plans they have in place. Investment and funding play a crucial role in the growth of Neobanks, and the course provides a comprehensive view of this aspect. It covers the funding landscape, the role of venture capital, and how Neobanks attract and utilise investments for their growth and expansion. A core part of this course focuses on the impact of Neobanks on traditional banking. It examines the competitive pressure they exert on established banks, their disruption of the status quo, and the response of traditional banks to this digital onslaught. Finally, the Introduction To Neobanks Diploma looks at future trends in Neobanking. It discusses the possible trajectory of this sector, the emerging trends, and how Neobanks are likely to evolve in response to changes in customer needs and technological advances. In a nutshell, this course provides a holistic understanding of Neobanks and prepares you to navigate and succeed in this rapidly evolving financial landscape. Enrol now and begin your journey into the world of Neobanks. What you will learn 1:Introduction to Neobanks 2:The Business Model of Neobanks 3:Neobanks and Regulatory Environment 4:Technology and Infrastructure in Neobanks 5:Customer Experience in Neobanks 6:Neobanks in Different Market Segments 7:Risks and Challenges in Neobanking 8:Investment and Funding in Neobanks 9:Impact of Neobanks on Traditional Banking 10:Future Trends in Neobanking Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Join the Scrum.org accredited Live Virtual Class - Professional Scrum Master 2 (PSM II). This is an advanced scrum master training course - designed for experienced Scrum Masters seeking professional growth. Course Description This advanced Professional Scrum Master (PSM II) qualification is designed to elevate you to a level of total Scrum mastery. Deepen your understanding of the Scrum framework and Agile practices while transforming your team into an Agile powerhouse. Gain the skills to teach Agile and support your organisation, regardless of your role. Whether you aim to lead Agile transformation within your organisation or progress your Agile career, this advanced Scrum mastery course is your ideal opportunity. Our Scrum.org certified advanced professional scrum master training course is delivered by industry experts with unrivalled interactivity. We combine real world experience with industry leading practicals that embed key principles. The PSM 2 course if focussed on developing practical skillsets and best practice implementation to achieve tangible results. Through these tried and tested learning techniques, Fractal Systems delivers a 98% first-time pass rate. Learn how to become an advanced Scrum Master: Understand how Scrum principles and values guide decision-making. Enhance servant-leadership abilities. Support Development Teams and Product Owners to improve effectiveness. Foster a conducive environment for successful Scrum Teams with greater agility. Gain tips and techniques for collaboration with the organisation. Improve overall organisational impact as a successful Scrum Master. Address team conflict and remove impediments. Communicate the significance of a "Done" Increment. Grasp how to support the Scrum Team and navigate middle management challenges. Why Train With Us? This immersive two day PSM II course prioritises your growth and success in the industry. We believe in hands-on learning experiences that deliver practical applications that are specific to your individual workplace challenges. This not only helps to frame key principles of an advanced Scrum Master but also enables you to have a more immediate impact in your role. The PSM II training course is led by our Scrum Trainers, all of which have real world industry experience. Gain a deep understanding of advanced Scrum theory, empower your Scrum teams with best practices and be supported by industry professionals throughout - from passing test to implementing learnings into your role. Who Should Attend This Course? The Professional Scrum Master II course is an advanced program tailored for experienced Scrum Masters with a deep understanding of the Scrum framework. We recommend this to individuals with at least one year of Scrum Master experience. Your Professional Scrum Trainer Meet Jay, the founder of Fractal Systems and an experienced Professional Scrum Trainer. With over 20 years in leadership and team roles, Jay excels in delivering practical value. He adopts an interactive teaching style, avoiding PowerPoint in favour of engaging, experience-based learning, using techniques from Liberating Structures and Neuro-Linguistic Programming. Jay specialises in business transformations, providing training, mentoring, coaching, and consulting to drive success through teamwork. For those pursuing the Professional Scrum Master II (PSM II) certification, Jay and the Fractal team are committed to supporting your learning journey with a range of valuable resources: Complimentary Scrum Resource Bundle Access to a PSM Exam Simulator Free PSM II Exam Coaching Sessions Personalised 1:1 Coaching At Fractal Systems, our goal is to ensure you have the support and resources needed for a successful PSM II learning experience. Our Clients Our Testimonials

Dive into the world of hydrogen integration with renewable power through EnergyEdge's course. Enroll in our virtual instructor-led training today!

Getting Started These qualifications offer individuals the opportunity to build a career in the IT-Web Design field by fostering a deeper knowledge and comprehension of the industry, while also supporting their progression into technical roles. The comprehensive learning outcomes for all IT-related programs encompass the following objectives: Grasp and apply the fundamental principles of information technology within diverse business contexts. Comprehend and effectively employ IT principles within a specialized environment tailored to a specific domain or industry. Enhance the employability of learners by enabling them to investigate the intersection between management theories and their real-world implementation within the dynamic landscape of information technology. Evaluate problem-solving methodologies uniquely suited to addressing challenges encountered in the realm of business and industry. Key Benefits Evaluate the essence of entrepreneurship within the technological domain. Comprehend techniques for preserving computer security. Create web applications through the utilization of ASP.NET and ADO.NET. Execute tasks related to user management and file system administration. Conduct routing operations. Key Highlights • Are you a practicing IT Professional seeking greater knowledge and understanding of the industry, and looking to support your development into senior positions? Then, the Qualifi Level 5 Diploma in Information Technology Web Design is the ideal starting point for your career journey. • The course will pave the way for a career and help individuals prepare to become professional staff and managers of the future in the health and social care sector. • Remember! The assessment for the qualification is based on assignments only, and you do not need to worry about taking any exams. • With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. • Learning and pathway materials, along with study guides developed by our Qualifi-approved tutors, will be available around the clock in our cutting-edge learning management system. • Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. • If you choose the blended learning option, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways Upon completion of the Level 5 Diploma in Information Technology - Web Design, graduates may pursue various career paths in education and training, such as: Web Content Manager; with an estimated average salary of £49,203 per annum. Web Project Manager; with an estimated average salary of £50,068 per annum. Network Security Specialist; with an estimated average salary ranging from £45,000 to £80,000 per annum. Content Creator/Blogger; with an estimated average salary of £30,000 per annum. About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Assignment based Assessment No exam Entry Requirements The qualification has been intentionally designed to ensure accessibility without unnecessary obstacles hindering entry and advancement. To enrol in the qualification, you should: • Have a certain level of proficiency and hold a Qualification at Level 4, such as 'A' LEVEL or any vocational certificate. • Be actively pursuing additional professional development to acquire job-related skills and practical knowledge. • For international students whose first language is not English, they will need to have a score of 6 or above in IELTS (International English Language Testing System). Progression Learners who successfully complete any of the corresponding QUALIFI Level 5 Diplomas in IT - Web Design have various advancement options, including: Transitioning to the QUALIFI Level 6 Diplomas in IT - Web Design. Moving on to the final year of undergraduate programs in fields like Computer Science, Information Technology, or related disciplines. Entering the workforce directly in a relevant professional capacity. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Technopreneurship Reference No : F/617/6740 Credit : 20 || TQT : 200 This unit's objective is to equip learners with the requisite knowledge and competencies for initiating a technology-driven business venture. This encompasses comprehending the traits associated with entrepreneurship, strategizing, marketing, and financial aspects. UNIT2- Network Security Reference No : J/617/6741 Credit : 20 || TQT : 200 The goal of this unit is to furnish learners with insights into network security concerns within networked settings and the procedures for averting and identifying prevalent security incidents. UNIT3- C#.NET Programming Reference No : L/617/6742 Credit : 20 || TQT : 200 The objective of this unit is to impart foundational concepts and principles of ASP.NET programming using C#. This will empower learners with the ability to create dynamic web pages employing server-side programming methodologies. UNIT4- System Administration Reference No : R/617/6743 Credit : 20 || TQT : 200 The goal of this unit is to furnish learners with the essential knowledge required for system administration in both Linux and Windows environments. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

The CILT(UK) Level 5 Professional Diploma in Logistics and Transport (QCF) is designed to enhance new and existing expertise in the supply chain, passenger transport, road freight or transport planning environments as well as developing core management skills.

Getting Started The ILM Level 5 NVQ Diploma in Management and Leadership is tailored for middle managers who are responsible for overseeing substantial programs and resources within their organisations. This comprehensive course focuses on developing advanced skills in strategic planning, strategic change management, and business process design. Additionally, it emphasises the cultivation of core leadership and management competencies such as fostering a culture of inspiration among colleagues and delivering consistent, measurable results. Key Benefits For Learners Develop your set of essential leadership skills, including effective communication, decision-making, and team management. Gain knowledge on how to successfully manage strategic change within an organisation, including creating and implementing change management plans. Acquire skills in various business processes such as project management, budgeting, and performance evaluation to enhance your organisation's efficiency and impact in the industry. Paves way towards your personal and professional development For Organisations Proactive middle managers comfortable with change A broad selection of optional units to tailor your organisations' learning and development needs Promote a culture of organisational learning and development Key Highlights This qualification is aimed at middle managers tasked with the responsibility of substantial programmes and resources. We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam With the School of Business and Technology London, you can complete the qualification at your own pace choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our qualified tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The ILM Level 5 NVQ Diploma in Management and Leadership can open many career pathways including, but not limited to: Operations Manager, with an estimated salary of £50,578 per annum Divisional Manager, with an estimated salary of £47,513 per annum Departmental Manager, with an estimated salary of £33,897 per annum About Awarding Body Institute of Leadership & Management (ILM) is a professional body that helps people worldwide improve their leadership capabilities and advance their careers. All ILM qualifications are awarded by The City and Guilds of London Institute, founded in 1878 and incorporated into the Royal Charter. ILM qualifications are regulated and approved by Ofqual, the governing body for qualifications in the UK. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 12 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by ILM-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies ILM Membership - You will receive 12 months of the Institute of Leadership & Management membership, bringing access to a wealth of resources to support your leadership development. ILM Digital credentials - Validate your skills and share achievements anywhere, anytime using Digital Credentials Assessment For each module you study, you will complete a written assignment of 3000 to 3500 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your ILM-approved tutor. Entry Requirements The ILM Level 5 NVQ Diploma in Management and Leadership course is ideal for middle managers who oversee the resources and programs and those who aspire to advance to a higher level of management career. To be eligible for this course, you must: Be 19 years of age and over Have some work experience as a manager or a similar role Possess the ability to complete the Level 5 qualification Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Why gain a ILM Qualification? The ILM Level 5 NVQ Diploma in Management and Leadership course is aimed at middle managers with responsibility for substantial programmes and resources. The course demonstrates your commitment to personal and professional development, enhancing your career prospects and opening up new opportunities for personal and professional advancement. The course comprises of four mandatory units and some optional units. Two build skills in strategy - strategic planning and strategic change - the third unit looks at developing and evaluating business processes. And the fourth unit develops further core skills in leadership and management Successful completion of the course could lead you to progression to a range of qualifications including: ILM Level 5 Award, Certificate or Diploma in Leadership and Management ILM Level 7 Certificate or Diploma in Leadership and Management ILM graduates achieve remarkable things: An impressive 70,000 people take ILM qualifications every year, with 93% of employers agreeing that their managers improved after completion. ILM Membership - All ILM learners receive a minimum of 12 months membership of the Institute of Leadership & Management, bringing access to a wealth of resources to support their leadership development ILM Digital credentials - Validate skills and share achievements anywhere, anytime using Digital Credentials Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Contribute to the Development of a Strategic Plan Reference No : 8623-500 Credit : 5 || TQT : 50 UNIT2- Design Business Processes Reference No : 8623-501 Credit : 5 || TQT : 50 UNIT3- Manage Strategic Change Reference No : 8623-502 Credit : 7 || TQT : 70 UNIT4- Provide Leadership and Management Reference No : 8623-400 Credit : 5 || TQT : 50 UNIT5- Establish Business Risk Management Processes Reference No : 8623-503 Credit : 5 || TQT : 50 UNIT6- Promote Equality of Opportunity, Diversity and Inclusion Reference No : 8623-504 Credit : 5 || TQT : 50 UNIT7- Develop and Manage Collaborative Relationships with Other Organisations Reference No : 8623-505 Credit : 5 || TQT : 50 UNIT8- Optimise the Use of Technology Reference No : 8623-506 Credit : 6 || TQT : 60 UNIT9- Manage Product and/or Service Development Reference No : 8623-507 Credit : 5 || TQT : 50 UNIT10- Manage Strategic Marketing Activities Reference No : 8623-508 Credit : 7 || TQT : 70 UNIT11- Develop and Maintain Professional Networks Reference No : 8623-403 Credit : 3 || TQT : 30 UNIT12- Develop and Implement an Operational Plan Reference No : 8623-401 Credit : 5 || TQT : 50 UNIT13- Encourage Learning and Development Reference No : 8623-404 Credit : 3 || TQT : 30 UNIT14- Conduct Quality Audits Reference No : 8623-411 Credit : 3 || TQT : 30 UNIT15- Manage a Budget Reference No : 8623-412 Credit : 4 || TQT : 40 UNIT16- Manage a Project Reference No : 8623-413 Credit : 7 || TQT : 70 UNIT17- Manage Business Risk Reference No : 8623-414 Credit : 6 || TQT : 60 UNIT18- Recruitment, Selection and Induction Practice Reference No : 8623-416 Credit : 6 || TQT : 60 UNIT19- Manage Redundancy and Redeployment Reference No : 8623-417 Credit : 6 || TQT : 60 UNIT20- Lead the Development of a Quality Strategy Reference No : 8623-709 Credit : 4 || TQT : 40 UNIT21- Manage Health and Safety in Own Area of Responsibility Reference No : 8623-418 Credit : 5 || TQT : 50 UNIT22- Contribute to the Design and Development of an Information System Reference No : 8623-419 Credit : 5 || TQT : 50 UNIT23- Manage Information Systems Reference No : 8623-420 Credit : 6 || TQT : 60 UNIT24- Manage Customer Service Operations Reference No : 8623-422 Credit : 7 || TQT : 70 UNIT25- Prioritising Information for Sales Planning Reference No : 8623-425 Credit : 3 || TQT : 30 Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Description Call Centre Management diploma In the modern world of business, the critical part of any ambitious company that is fast growing is its call centre. In spite of there being available a variety of modern methods of interaction with customers, like social media, etc; the telephone still remains one of the efficient tools to ensure that you are heard by your clients and vice versa. That is one of the reasons why the role of a professional call centre manager remains very significant. Our Call Centre Management Diploma Course is designed in such a way that the managers in a call centre can acquire the skills and techniques required to manage this specific environment in an effective manner. Students attain certification in the ability to put into application the best and latest practices and also in setting high standards for updated call centre operations. The importance of having a qualified and well-managed team in order to achieve the best working environment and an increased level of efficiency on a daily basis is covered during the duration of the course. Insights into the optimum and most systematic approach for the achievement of excellence in call centre operations are covered by this course. Apart from the benefits listed above, students will study various other competencies required for the management of a modern professional call centre. What you will learn 1: Introduction to Call Centre 2: Call Centre Business Models and Drivers 3: Developing Organisational Structure and Roles 4: Building a Call Centre of Your Own 5: Choosing the Outsourcing Choice 6: Right People, Right Place, Right Time: Resource Management Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Gain robust techniques for obtaining feedback from end users throughout product design, and learn how to identify new opportunities for design improvement.