26169 Business courses delivered Online

Duration 2 Days 12 CPD hours This course is intended for Scrum Masters (coaches), Product Owners (customers), and team members. Overview Please refer to Overview Many organizations are incorporating different project management methodologies into their skill base. This course is designed for individuals who need to get started with agile concepts and practice. Basic planning is covered along with the various roles and responsibilities of customers and developers / practitioners. Learn about epics, stories, sprints, feature prioritization and value-driven delivery. Course IntroductionCore Agile Concepts Origins of Agile Project Management Traditional Project Management Methodologies Agile Project Management Methodologies Generalizations: Agile and Traditional Project Management Comparisons The Agile Manifesto Manifesto Contributors Manifesto Values Manifesto Principles Agile Planning and Sprint Overview Agile Planning Overview Develop Epics Create Stories Verification/Validation Wireframes and Storyboards Functionality Based on User Roles Story Maps Estimating Effort: Story Points and Ideal Days Prioritizing Stories Methods for Prioritizing Stories Create Product Backlog Create Product Roadmap Conduct Release Planning Determining Iteration/Sprint Length Conduct Date-Driven Release Planning Conduct Feature-Driven Release Planning Sizing Stories Agile Role, Responsibilities and Team Space Agile Teams and Team Space Overview Scrum Master/Servant Leader/Coach (XP) Product Owner/Customer (XP) Team Members/Developers (XP) Team Space Physical Space Recommendations Next Steps

Duration 4 Days 24 CPD hours This course is intended for IS Security Officers Privacy Officers Health IS Managers Risk Managers Information Security Managers Compliance and Privacy Officers Overview Upon completion, the student will be ready to take the Certified Healthcare Information Systems Security Practitioner exam by mile2. In addition, at the end of the CHISSP course, the student will be versed with best practices in the healthcare industry and will be able to establish a framework with current best practices in respects to privacy, regulation and risk management. The Certified Healthcare IS Security Practitioner, C)HISSP certification course covers the skills and knowledge to implement the best IT healthcare practices, as well as, regulatory compliance and standards in the healthcare industry. Because of growing industry regulations and privacy requirements in the healthcare industry, the C)HISSP was developed by Mile2. Graduates of this course have become vital in managing and protecting healthcare data and are tasked to protect patient information by implementing, managing, and assessing proper IT controls for patient health information integrity. Course Outline Intro to the Healthcare Industry Regulatory Environment Healthcare Privacy and Security Policies Information Governance Risk Management Third-Party Risk Management

Duration 3 Days 18 CPD hours This course is intended for This course is intended for both novice and experienced project managers, managers, schedulers, and other project stake holders who need to incorporate the discipline of project management with Microsoft Project 2016. Overview ?Understand the discipline of project management as it applies to using Microsoft Project 2016.?Create a Work Breakdown Structure.?Identify Task Types & Relationships.?Define Resources within Project.?Make Work Package Estimates.?Create an Initial Schedule.?Create a Resource Leveled Schedule.?Create Projects from templates, Excel files.?Create Global templates.?Create formulas and graphical indicators.?The steps to record a macro.?Format Output and Print Reports.?Integrate Multiple Projects.?Set up a Project with a Calendar, Start date, and scheduling method.?Understand Manually Schedule vs. Auto Schedule.?Manage multiple projects.?Be able to create a master project list with shared resources. The course begins with the basic concepts and leads students through all the functions they?ll need to plan and manage a small to medium-size project, including how to level resources and capture both cost and schedule progress. Introduction to Microsoft Project Describe how Project relates to the discipline of Project management. Learn what the new features are in Project 2016. Navigate to the primary views available using the Ribbon. Choose Views that display task, resource, or assignment information. Select table within views to change the information that is available to see and edit. Relate the features of Project to the 5 steps for building a plan in Project. Lab 1: Introduction to Mastering Microsoft Project A Quick and Easy Overview of Managing with Project Create a new project and prepare it for data entry. Enter project tasks. Sequence the tasks. Define resources. Estimate Task duration and assign resources. Baseline the project. Track project progress. Lab 1: Creating a Basic Project with a template Lab 2: Creating a Basic Project Setting Up a Project Use multiple methods to create a new project from an Excel file and a SharePoint Tasks list. Establish one or more calendars to constrain resource availability. Configure Project to calculate the schedule from the Start Date forward, or from the Finish Date backward. Lab 1: Setting Up a Project Manually Schedule vs. Auto Schedule Students practice switching tasks between Manually Schedule and Auto Schedule modes. By switching modes, students learn the impact made on the project schedule and the individual tasks. Lab 1: Explore Task Modes Creating a Work Breakdown Structure Build and use summary and subordinate tasks. Understand and use milestones. Develop WBS Outlines. Assign completion criteria. Evaluate the WBS. Understand and use WBS templates. Lab 1: Manipulate a WBS Lab 2: Supporting the Project Plan Identifying Task Relationships Understand the different types of task relationships. Understand and use various methods to create relationships. Determine and display task sequence. Understand and use lag, lead, and delay. Understand the new feature of Task Paths. Lab 1: Display the sequence Defining Resources within Project Define resource types. Define individual resources that will be used on the project. Record the cost (s) of using each type of resource. Record the limit of availability for each type of resource by establishing a resource calendar and defining the maximum units of that resource. Lab 1: Resource Calendar and Availability Making Work Package Estimates Enter estimates for duration and costs for each task. Distinguish between task types and describe when each is appropriate. Describe the relationship between work, units, and duration. Describe the way Effort Driven scheduling is affected by work, units, and duration. Assign tasks to resources using the Team Planner view. Lab 1: Work, Duration and Labor Creating an Initial Schedule Calculate float and identify a project?s critical path. Understand and identify task constraints. Create milestones. Use the Task Inspector to troubleshoot the initial schedule. Lab 1: Calculating an Initial schedule Create a Resource Leveled Schedule Adjust a project schedule to account for limited people and other resources. View the overall cost and schedule of a project. Identify resources that have been over allocated for a project schedule. Use multiple ways to adjust tasks and assignments to remove over allocation for any resource. Lab 1: Resource Leveling Managing the Project Learn how to set a baseline. Lean how to enter and track project performance data. Learn how to apply different tracking methods. Learn how to perform a variance analysis on a project. Lab 1: The Baseline Lab 2: Baselining & Tracking Performance Lab 3: Variance Formatting Output and Printing Reports Print Views Formats Sorting Filtering Grouping Custom Fields Reporting Other File Formats Lab 1: Use the Grouping Feature Lab 2: Create Reports in Project Managing Multiple Projects Learn how to use common resources among multiple projects. Learn how to link tasks between multiple projects. Learn how to create a consolidated view of multiple projects. Lab 1: Identifying Over allocated Resources from a Resource Pool and Consolidated File Advanced Topics Learn how to customize the Ribbon and the Quick Access Toolbar. Learn how to customize WBS numbering. Learn the concepts of Formulas and Graphical indicators. Learn the purpose of the Global template and Organizer. Learn how to use Task Deadlines. Learn how to record a Macro. Lab 1: Recording a Macro in Project Summary Learn how to access the Office App Store. Additional course details: Nexus Humans 55205 Mastering Microsoft Project 2016 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 55205 Mastering Microsoft Project 2016 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for For Process Owners, project managers, and other managers who are new to Service Manager. Overview At the end of the course, you will be able to:? Describe the role and intent for each of theService Manager components.? Describe the processes, workflows, and keyactivities for each module.? Use the Service Manager Web and Windowsclient as well as the Employee Self Service portal.? Manage Service Manager operators, usingadministrative tools.? Review how to configure operator, profile, role,environment, folder, and contact objects.? Determine the difference between Incident andProblem Management.? Discuss the Change, Configuration, Knowledge,and Service Level Management processes.? Explain and configure the Service Catalog.? Use Request Management workflows.? Describe the reporting capabilities of ServiceManager. This introductory course provides students with the skills needed to effectively use and manage the Service Manager 9.x software product. This course focuses on teaching the processes embedded in Service Manager. This introductory course provides students with the skills needed to effectively use and manage the Service Manager 9.x software product. This course focuses on teaching the processes embedded in Service Manager. Additional course details: Nexus Humans SM110 - Service Manager 9.x Foundations for Process Owners training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SM110 - Service Manager 9.x Foundations for Process Owners course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This course is intended for both novice and experienced project managers, managers, schedulers, and other project stake holders who need to incorporate the discipline of project management with Microsoft Project 2019. Overview Understand the discipline of project management as it applies to using Microsoft Project 2019. Create a Work Breakdown Structure. Identify Task Types & Relationships. Define Resources within Project. Make Work Package Estimates. Create an Initial Schedule. Create a Resource Leveled Schedule. Create Projects from templates, Excel files. Create Global templates. Create formulas and graphical indicators. The steps to record a macro. Format Output and Print Reports. Integrate Multiple Projects. Set up a Project with a Calendar, Start date, and scheduling method. Understand Manually Schedule vs. Auto Schedule. Manage multiple projects. Be able to create a master project list with shared resources. This three-day instructor-led course is intended for individuals who are interested in expanding their knowledge base and technical skills about Microsoft Project. The course begins with the basic concepts and leads students through all the functions they?ll need to plan and manage a small to medium-size project, including how to level resources and capture both cost and schedule progress. 1 - Introduction to Microsoft Project Describe how Project relates to the discipline of Project management. Learn what the new features are in Project 2019. Navigate to the primary views available using the Ribbon. Choose Views that display task, resource, or assignment information. Select table within views to change the information that is available to see and edit. Relate the features of Project to the 5 steps for building a plan in Project. Learn new accessibility features in Project 2 - A Quick and Easy Overview of Managing with Project Create a new project and prepare it for data entry. Enter project tasks. Sequence the tasks. Define resources. Estimate Task duration and assign resources. Baseline the project. Track project progress. 3 - Setting Up a Project Use multiple methods to create a new project from an Excel file and a SharePoint Tasks list. Establish one or more calendars to constrain resource availability. Configure Project to calculate the schedule from the Start Date forward, or from the Finish Date backward. 4 - Manually Schedule vs. Auto Schedule Students practice switching tasks between Manually Schedule and Auto Schedule modes. By switching modes, students learn the impact made on the project schedule and the individual tasks. 5 - Creating a Work Breakdown Structure Build and use summary and subordinate tasks. Understand and use milestones. Develop WBS Outlines. Assign completion criteria. Evaluate the WBS. Understand and use WBS templates. 6 - Identifying Task Relationships Understand the different types of task relationships. Understand and use various methods to create relationships. Determine and display task sequence. Understand and use lag, lead, and delay. Understand the new feature of Task Paths. 7 - Defining Resources within Project Define resource types. Define individual resources that will be used on the project. Record the cost (s) of using each type of resource. Record the limit of availability for each type of resource by establishing a resource calendar and defining the maximum units of that resource. 8 - Making Work Package Estimates Enter estimates for duration and costs for each task. Distinguish between task types and describe when each is appropriate. Describe the relationship between work, units, and duration. Describe the way Effort Driven scheduling is affected by work, units, and duration. Assign tasks to resources using the Team Planner view. 9 - Creating an Initial Schedule Calculate float and identify a project?s critical path. Understand and identify task constraints. Create milestones. Use the Task Inspector to troubleshoot the initial schedule. 10 - Create a Resource Leveled Schedule Adjust a project schedule to account for limited people and other resources. View the overall cost and schedule of a project. Identify resources that have been overallocated for a project schedule. Use multiple ways to adjust tasks and assignments to remove over allocation for any resource. 11 - Managing the Project Learn how to set a baseline. Lean how to enter and track project performance data. Learn how to apply different tracking methods. Learn how to perform a variance analysis on a project. Learn how to Reschedule Work Learn how to inactivate tasks Learn how to synch projects to SharePoint 12 - Formatting Output and Printing Reports Print Views Formats Sorting Filtering Grouping Custom Fields Reporting Other File Formats 13 - Managing Multiple Projects Learn how to use common resources among multiple projects. Learn how to link tasks between multiple projects. Learn how to create a consolidated view of multiple projects. 14 - Advanced Topics Learn how to customize the Ribbon and the Quick Access Toolbar. Learn how to customize WBS numbering. Learn the concepts of Formulas and Graphical indicators. Learn the purpose of the Global template and Organizer. Learn how to record a Macro.

Duration 1 Days 6 CPD hours This course is intended for This course is designed for all levels of experience in using Microsoft Project, as well as all levels of experience in project management. In particular, this course is designed for persons who need to author Microsoft Project work schedules including Project Managers and Project Assistants, and for management personnel in charge of setting standards for baselining and tracking project data. Overview To gain an understanding of a proven mindset Microsoft Project users should possess each time they open and work Microsoft Project schedules. To gain an understanding of globally accepted project management principles. To be able to effectively apply Microsoft Project into the Execution phase of a normal project life cycle. To gain an understanding of Microsoft Project's baseline capabilities in preparation for analysis and reporting of project data. MS Project: Project Validation, Baseline, and Tracking using Microsoft Project course provides proven tools and techniques for successfully using Microsoft Project to assist with managing projects. MS Project: Project Validation, Baseline, and Tracking using Microsoft Project course provides proven tools and techniques for successfully using Microsoft Project to assist with managing projects.

Duration 5 Days 30 CPD hours This course is intended for Administrators, implementers and managers who are responsible for implementing, configuring and administering Service Manager 9.30. Overview At the end of the course, you will be able to:? Describe Service Manager environment andarchitecture? Install the various components of Service Manager? Learn the various implementation options (i.e.default ports, load balancing, components)? Perform tasks and set-up activities that are generallyperformed prior to moving the system to Production.? Perform daily administrative tasks such asperforming backups and monitoring log files,background processor activity, email activity, andschedule record activity.? Perform weekly administrative tasks such asarchiving and purging data? Perform monthly administrative tasks such ascleaning up the audit record, monitoring serverperformance statistics? Perform quarterly and annual administrative taskssuch as regenerating the work and holiday schedulerecords.? Additional administrative tasks, such as importing orexporting records.RECOMMENDED This class is targeted at system administrators responsible for the day to day management of the Service Manager application. The course focuses on the daily, weekly, monthly, quarterly, and annual tasks required to keep the system running efficiently. This class is targeted at system administrators responsible for the day to day management of the Service Manager application. The course focuses on the daily, weekly, monthly, quarterly, and annual tasks required to keep the system running efficiently. Additional course details: Nexus Humans SM320 - Service Manager 9.x Administration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SM320 - Service Manager 9.x Administration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2.75 Days 16.5 CPD hours This course is intended for This course is designed for a person with an understanding of project management concepts, as well as general desktop computer skills, and who will be responsible for creating and maintaining project plans. This course will give you the fundamental understanding as well as acquiring the advanced knowledge and skills needed to update a project plan in Microsoft Project during the execution, monitoring, and controlling phases of a project. Overview Identify project management concepts and navigate Microsoft 2. 2. Project Professional. Create a new project plan. Add tasks to a project. Manage task relationships within a project. Manage project resources. fnalize a project plan. Update a project plan. Generate project views to manage a project. Create project reports to share a project's status. Reuse project plan information. Work with multiple projects. This course will familiarize the user with the basic features and functions of MS Project so that it can be used effectively and efficiently in a real-world environment. MS project will give the ability to project managers to update a project plan in Project during the execution, monitoring, and controlling phases of a project GETTING STARTED WITH MICROSOFT PROJECT Topic A: Identify Project Management Concepts Topic B: Navigate in the Microsoft Project Desktop environment DEFINING A PROJECT Topic A: Create a New Project Plan File Topic B: Set Project Plan Options Topic C: Assign a Project Calendar ADDING PROJECT TASKS Topic A: Add Tasks to a Project Plan Topic B: Enter Task Duration Estimates MANAGING TASKS Topic A: Create a Work Breakdown Structure Topic B: Define Task Relationships Topic C: Schedule Tasks MANAGING PROJECT RESOURCES Topic A: Add Resources to a Project Topic B: Create a Resource Calendar Topic C: Enter Costs for Resources Topic D: Assign Resources to Tasks Topic E: Resolve Resource Conflicts FINALIZING A PROJECT PLAN Topic A: Optimize a Project Plan Topic B: Set a Baseline Topic C: Share a Project Plan UPDATING A PROJECT PLAN Topic A: Enter Task Progress Topic B: Enter Overtime Work Topic C: Edit Tasks Topic D: Update Cost Rate Tables Topic E: Update a Baseline VIEWING PROJECT PROGRESS Topic A: Use View Commands Topic B: Add a Custom Field Topic C: Create Custom Views Topic D: Format and Share the Timeline View REPORTING ON PROJECT PROGRESS Topic A: View Built-in Reports Topic B: Create Custom Reports Topic C: Create a Visual Report REUSING PROJECT PLAN INFORMATION Topic A: Create a Project Plan Template Topic B: Share Project Plan Elements with Other Plans WORKING WITH MULTIPLE PROJECTS Topic A: Share Resources Topic B: Link Project Plans Additional course details: Nexus Humans Microsoft Project training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Microsoft Project course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for This course benefits individuals responsible for configuring and monitoring devices running the Junos OS. Overview Describe the history and rationale for MPLS, as well as its basic terminology. Explain the MPLS label operations (push, pop, swap) and the concept of label-switched path (LSP). Describe the configuration and verification of MPLS forwarding. Describe the functionalities and operation of RSVP and LDP. Configure and verify RSVP-signaled and LDP-signaled LSPs. Select and configure the appropriate label distribution protocol for a given set of requirements. Describe the default Junos OS MPLS traffic engineering behavior. Explain the Interior Gateway Protocol (IGP) extensions used to build the Traffic Engineering Database (TED). Describe the Constrained Shortest Path First (CSPF) algorithm, its uses, and its path selection process. Describe administrative groups and how they can be used to influence path selection. Describe the default traffic protection behavior of RSVP-signaled LSPs. Explain the use of primary and secondary LSPs. Describe the operation and configuration of fast reroute. Describe the operation and configuration of link and node protection. Describe the operation and configuration of LDP loop-free alternate. Describe the LSP optimization options. Explain LSP priority and preemption. Describe the behavior of fate sharing. Describe how SRLG changes the CSPF algorithm when computing the path of a secondary LSP. Explain how extended admin groups can be used to influence path selection. Explain the purpose of several miscellaneous MPLS features. This two-day course is designed to provide students with a solid foundation on Multiprotocol Label Switching (MPLS). Course Outline Course Introduction MPLS Fundamentals MPLS Foundation Terminology MPLS Configuration MPLS Packet Forwarding Label Distribution Protocols Label Distribution Protocols RSVP LDP Routing Table Integration Mapping Next-Hops to LSPs Route Resolution Example Route Resolution Summary IGP Passive Versus Next-Hop Self for BGP Destinations Constrained Shortest Path First RSVP Behavior Without CSPF CSPF Algorithm CSPF Tie Breaking Administrative Groups Inter-area Traffic Engineered LSPs Traffic Protection and LSP Optimization Default Traffic Protection Behavior Primary and Secondary LSPs Fast Reroute RSVP Link Protection LDP LFA and Link Protection LSP Optimization Fate Sharing Junos OS Fate Sharing SRLG Extended Admin Groups Miscellaneous MPLS Features Forwarding Adjacencies Policy Control over LSP Selection LSP Metrics Automatic Bandwidth Container LSPs TTL Handling Explicit Null Configuration MPLS Pings

Duration 4 Days 24 CPD hours This course is intended for This course is designed for IT professionals with experience or interest in delivering Field Service solutions for large-scale customers. Overview Identify the key components involved in Field Service Implementations. Define the products and services that will be delivered to customers. Determine which pricing options to use in specific scenarios. Determine which resources are required. Dynamics 365 Field Service helps organizations better position themselves in the market by providing a variety of tools that assist in identifying and scheduling resources and managing workloads for mobile workers. This course will equip students with the skills necessary to identify and configure the key components that are used to deliver Field Service and mobile solutions. Key topics include identifying the organizational considerations that will drive configuration decisions and common configuration aspects. This course helps students better understand the bigger picture and end goals focused around implementations that aid in designing more efficient solutions that align with customer and organizational goals. Configure Field Service Introduction to configuring Field Service Defining products and services Defining tax codes Resource Scheduling Configuration Mapping and location information Configuring resource components Defining account preferences Defining and Configuring Bookable Resources Defining bookable resources Resource pools, crews and facilities Configure Incidents Creating an incident Using service tasks Inventory and Work Order Management Configure Field Service work orders Creating work orders Managing work orders Field Service Agreements Using Field Service agreements Set up bookings Set up invoices Inventory and Purchasing Manage customer assets Manage inventory Purchasing and returns Field Service Mobile Mobile client overview Install and deploy Field Service mobile projects Manage mobile projects Deploy the mobile client Universal Resource Scheduling URS overview and configuration Enabling entities for URS Customize entities for URS Managing Scheduling Options Using the schedule board Schedule items Rescheduling and substituting resources Crew and pool scheduling Customizing the Schedule Board Configure the board Create additional schedule boards Use views to enhance the schedule board Configuring schedule board queries and filters Working with requirement groups Advanced Scheduling Options Working with resource scheduling optimization Defining optimization goals Defining optimization scopes Defining optimization profiles Single resource scheduling Additional course details: Nexus Humans MB-240T00 Dynamics 365 for Field Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MB-240T00 Dynamics 365 for Field Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.