Customer Experience is the New Battleground A positive customer experience is critical to a company's brand and, ultimately, its bottom line. With the proliferation of technology and devices, the customer has become smarter and more powerful.
The Four Pillars of PMIAA - Improving "Deliver-ology" for the public sector Harnessing PM Fundamentals to Transform Public Sector Delivery. The Program Management Improvement & Accountability Act (PMIAA) leverages project management fundamentals to transform the public sector's ability to deliver value to its customers. This session will cover the core areas of PMIAA that the US government has codified across standards, executive sponsorship, knowledge transfer, and career paths that has now become benchmark for governments globally. This effort is driving the US federal government's ability to deliver on key aspects of its management strategy, and it is also a first step towards transforming its capability to drive a focus on customer satisfaction, no different than industry, via reliable project and program delivery. As a catalyst for professionalizing and formalizing PM talent and overall capacity, this session will also include examples from around the globe of how the public sector is rising to meet these challenges. This session will cover the core areas of PMIAA that the US government has codified across standards, executive sponsorship, knowledge transfer, and career paths that has now become benchmark for governments globally. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
Blockchain for Project Management Blockchain is not just a buzzword; it is an exciting new technology that allows users to exchange sensitive data without the need for brokers and other third party mediators. Blockchain technology provides a disruptive new method of conducting transactions over the internet and will ultimately change how we do project management. Enabling encrypted, distributed, and secure logging of digital transactions, blockchain is the underlying technology of Bitcoin and other cryptocurrencies. But it is capable of much more and in this session, we will discuss where and how this technology is useful in project management.This session will explore the intersection of blockchain technology and project management. We will discuss the base concepts of blockchain, in particular, the notion of smart contracts and how to apply them to managing project-related activities. Smart contracts are the most transformative blockchain application. For example, a smart contract could be used to register project status reports or some project work performance data. A smart contract could also be used to automatically send a payment to a vendor as soon as a milestone has been met.Experts tell us that blockchain technology is an effective project management platform because it supports superior operational workflow. In this session, you will learn how implementing a blockchain-based project will lower risk, save time, and lower costs. After completing this session attendees will be able to: Understand how blockchain can be applied to project management Explain the basics of blockchain and the technology that make blockchains possible Distinguish between the components of blockchain
The PMBOK® Guide - Seventh Edition - A Pragmatic View Project Management Institute (PMI)'s PMBOK® 7 Guide is out! But wait, it looks really different! How are we supposed to use this? The heavy processes are not in this edition and for some, it may look like these were replaced by "Do whatever you want";. So now what? In this session, Rubin will show you PMBOK® 7 Guide is not as different as you might think. Rubin will give a brief recap of the PMBOK® 7 origins and structure, and guide you through each of the new performance domains. You'll learn to formulate your own assessments, and be fully aligned with PMI's new structure. What You Will Learn: The relationship between PMBOK® 6 Guide Knowledge Areas and PMBOK® 7 Guide Performance Domains The 12 principles of the PMBOK® 7 Guide which define the 'what' and 'why' of project delivery, and their application A strategy for you to determine your goals and outcomes for the new domains
CORPORATE TRAINING There are currently 13 million women going through menopause in the UK. 4.3 million of them are aged between 45-55 years old, which is the fastest growing demographic in the workforce SB Wellbeing provides training for companies who are serious about providing support for their female staff going through menopause. Also, up-skilling managers and leaders on what they need to know. Manager training includes what menopause is, how it can affect the individual at work, as well as the bigger picture of how it can impact the business, and how best to support them. Colleague training is for anyone going through menopause or supporting someone who is. It's fully inclusive and highly interactive. The two programmes can be run back to back or separately and be delivered via webinar or in-person. For more information and to book your training please get in touch. Here's what people are saying... " Thank you Sally for an amazing presentation yesterday – I had lots of the team say how good it was and how much they had learnt." - Leonard Design Architects, Nottingham "Just to say everyone absolutely loved training session 1!! The feedback from the second session was ace!! - Co-op Academy, Failsworth "Open & frank conversation. Very factual and a great all round guide" - tp bennett, London "The more staff that have this training the better, especially principle/director level." - tp bennett, London
GDPR Data Protection Law [Updated 2023] Stay ahead in compliance with our updated 2023 GDPR Data Protection Law course. Equip yourself with the latest in GDPR Data Protection standards. Secure your organisation's future with comprehensive GDPR Data Protection knowledge. Learning Outcomes: Navigate the Introduction to GDPR for compliance. Uphold the Principles of GDPR in data management. Ensure Lawful Basis for Processing personal data. Defend the Rights of Data Subject under GDPR. Differentiate roles of Data Controller and Processor. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from GDPR Data Protection Law [Updated 2023]: Introduction to GDPR: Familiarise yourself with the GDPR's scope and its impact on GDPR Data Protection practices. Principles of GDPR: Grasp the key GDPR principles that underpin effective GDPR Data Protection strategies. Lawful Basis for Processing: Understand the legal grounds for processing personal data within GDPR Data Protection frameworks. Rights of Data Subject: Recognise the rights individuals hold over their data, a cornerstone of GDPR Data Protection. Data Controller and Data Processor: Define and distinguish between the responsibilities of data controllers and processors under GDPR Data Protection laws. Data Protection by Design and by Default: Implement GDPR Data Protection requirements throughout your data processing activities. Security of Data: Master the security measures required to protect data in line with GDPR Data Protection guidelines. Data Breaches: Learn how to effectively manage and report data breaches in accordance with GDPR Data Protection procedures. Workplace and GDPR: Apply GDPR Data Protection policies within your organisational processes and workplace culture. Transferring Data Outside of EEA: Navigate the complexities of transferring data internationally under GDPR Data Protection rules. Exemptions: Identify the exemptions within GDPR Data Protection law and how they may apply to certain data processing scenarios.
Microsoft Project is one of the excellent project management software in the world. Microsoft Project is useful software which helps in assisting a project manager to develop a plan; assigning resources to tasks and much more. Get a kick start of Microsoft Project from the scratch through this course. Learn how to use Microsoft project management from the very beginning. Explore the essential functions and features of Microsoft Project. In this course you will learn the necessary skills, knowledge and information of Microsoft Project. Course Highlights Certified Microsoft Project for Beginners is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified Microsoft Project for Beginners into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 22 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certified Microsoft Project for Beginners Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certified Microsoft Project for Beginners is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certified Microsoft Project for Beginners is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module One - Getting Started FREE 01:00:00 Module Two - Opening and Closing Project FREE 02:00:00 Module Three - Your First Project 02:00:00 Module Four - Adding Tasks 02:00:00 Module Five - Advanced Task Operations 02:00:00 Module Six - Adding Resources 02:00:00 Module Seven - Other Ways to View Project Information 02:00:00 Module Eight - Managing Your Project Status 02:00:00 Module Nine - Updating and Tracking Your Progress 02:00:00 Module Ten - Creating Reports 02:00:00 Module Eleven - Adding the Finishing Touches 02:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Certified Microsoft Project for Beginners - Activities 00:00:00 Mock Exam Final Exam
Launch your journey in stock trading with this comprehensive course, designed to demystify market mechanics, financial analysis, and advanced trading strategies. Tailored for both beginners and seasoned traders, it offers insights into stock and bond valuation, emerging market trends, and essential risk management techniques.
Embark on a journey through the dynamic world of cryptocurrency. From blockchain fundamentals to investment strategies, understand the regulatory landscape and envision the future of digital currencies. This course is your comprehensive guide to mastering cryptocurrency.
Forestalling Slips and Trips in the Workplace Certification Slips, outings and falls in the working environment are perhaps the greatest reason for expanded representative non-attendance, protection costs and brought down efficiency. By executing severe danger appraisal methodology and ordinary reviews, you can fundamentally diminish the danger of mishaps. Capable businesses comprehend that they have a legitimate and good obligation to advance representative wellbeing and prosperity, by establishing a protected workplace. This seminar on slips and outings clarifies the accompanying themes in detail: The significance of keeping a protected work environment climate for representatives, just as guests; understanding the adverse consequences of workers working in an unsafe climate, which improves the probability of slips, outings and falls; Basic risks found in work environment conditions, including following links, tainted and lopsided floor surfaces, helpless lighting, unguarded steps, mess and inappropriate cleaning strategies; The determination of proper footwear, including the plan of the external bottom and the materials used to make the shoes; the track and fitting example, just as the track profundity. Deterrent procedures, to kill hazards, including directing danger evaluations, preparing cleaning staff to utilize appropriate strategies and teaching representatives to quickly report any spills; Other control measures, including giving schooling and preparing to workers and cleaning staff, giving satisfactory lighting, introducing inclines and railings along steps, utilizing appropriate wiping and spill tidy up procedures and unclogging channels. Significant advantages of examining the course include: Improved degrees of prosperity, wellbeing and satisfaction among representatives A minimisation in representative non-appearance, a decrease of days off and protection costs Acquiring a merited standing as a capable and caring boss The amplification of profitability and benefits.