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Cyber Security: Cyber Security Stay alert from cyber attack!- Enrol Level 5 Diploma in Cyber Security course to get brief details about cyber security. Are you interested to know about the cyber security action plan? If you want to secure your social media and know about window setting, this Level 5 Diploma in Cyber Security course is the perfect choice for you. The Level 5 Diploma in Cyber Security course is made to help students who want to improve their core cyber security competencies. The Level 5 Diploma in Cyber Security, a recognized UK credential, teaches candidates the skills that businesses all over the world demand. Programs leading to the Level 5 Diploma in Cyber Security are designed to impart knowledge based on concepts and real-world knowledge required by both present-day and future enterprises. A practical approach to protecting people and data from cyberattacks will be identified and evaluated as part of the Level 5 Diploma in Cyber Security course. In a safe and secure manner, the Level 5 Diploma in Cyber Security also has connected effects. The technical knowledge and abilities required to achieve a fulfilling career in the industry are presented in the Level 5 Certificate in Cyber Security course. The roles of cyber security agents in defending organisations and people against a range of dangers are covered in detail in Level 5 Diploma in Cyber Security course, as well as their tasks and obligations. Enrol as soon as possible in our Level 5 Diploma in Cyber Security to expand your expertise! Main Course: Level 5 Diploma in Cyber Security Course Free Course is including with this Cyber Security: Cyber Security Course. Along with The Cyber Security: Cyber Security Course, We Offer a free GDPR Course Special Offers of this Cyber Security: Cyber Security Course This Cyber Security: Cyber Security Course includes a FREE PDF Certificate. Lifetime access to this Cyber Security: Cyber Security Course Instant access to this Cyber Security: Cyber Security Course Get FREE Tutor Support to this Cyber Security: Cyber Security Course Cyber Security: Cyber Security With no prior knowledge or experience needed, this Level 5 Diploma in Cyber Security explores the threats posed by cybercriminals, countermeasures that can be taken, and the creation of a corporate-wide cyber security policy. This Level 5 Diploma in Cyber Security course also covers a number of important cyber security tools and techniques as well as the main duties and responsibilities of cyber security specialists. Who is this course for? Cyber Security: Cyber Security Anybody interested in cyber security should read this level 5 diploma in cyber security. Requirements Cyber Security: Cyber Security To enrol in this Cyber Security: Cyber Security Course, students must fulfil the following requirements. To join in our Cyber Security: Cyber Security Course, you must have a strong command of the English language. To successfully complete our Cyber Security: Cyber Security Course, you must be vivacious and self driven. To complete our Cyber Security: Cyber Security Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Cyber Security: Cyber Security Course. Career path Cyber Security: Cyber Security You can immediately enter employment in a relevant profession after completing your Level 5 diploma in Cyber Security. the following: IT Security specialist Cyber Security engineer Cyber Security analyst Security operations manager IT Business Analyst Information Architect Vulnerability Researcher Incident Responder Computer Forensics Investigator

In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Phone-Based Customer Service Training 2:49:55 1: Module 01: Introduction to Customer Service 13:13 2: Module 02: What's Different about Good Customer Service? 06:30 3: Module 03: Customer Relationship Management 06:30 4: Module 04: Customer Service Communication Strategies 14:06 5: Module 05: Aspects of Phone Etiquette 16:17 6: Module 06: Building Rapport Over the Phone 12:49 7: Module 07: Inbound and Outbound Calls 11:39 8: Module 08: Active Listening and Managing Tough Callers 16:03 9: Module 09: Managing Interoffice Calls and Voicemail 07:17 10: Module 10: Problem Solving over the Phone 35:10 11: Module 11: Intra Organisation Dealings 22:22 12: Module 12: Measuring Customer Service 06:59 13: CPD Certificate - Free 01:00 Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Phone-Based Customer Service Training 2:49:55 1: Module 01: Introduction to Customer Service 13:13 2: Module 02: What's Different about Good Customer Service? 06:30 3: Module 03: Customer Relationship Management 06:30 4: Module 04: Customer Service Communication Strategies 14:06 5: Module 05: Aspects of Phone Etiquette 16:17 6: Module 06: Building Rapport Over the Phone 12:49 7: Module 07: Inbound and Outbound Calls 11:39 8: Module 08: Active Listening and Managing Tough Callers 16:03 9: Module 09: Managing Interoffice Calls and Voicemail 07:17 10: Module 10: Problem Solving over the Phone 35:10 11: Module 11: Intra Organisation Dealings 22:22 12: Module 12: Measuring Customer Service 06:59 13: CPD Certificate - Free 01:00 Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Food Safety in Catering: Food Safety in Catering Course Online This Food Safety in Catering: Food Safety in Catering Course aims to provide a thorough understanding of the role of managers and supervisors in food safety. The Food Safety in Catering: Food Safety in Catering Course will help you prove that you understand how to maintain food safety and set high standards in food businesses. In this Food Safety in Catering: Food Safety in Catering Course, we will examine why food safety is so important and the consequences of not following food safety properly. The Food Safety in Catering: Food Safety in Catering Course also discusses different types of contamination and how to reduce the risks in a food environment, as well as the legal requirements for training and the role of the supervisor in training. The HACCP systems are also thoroughly explained. Learning Outcomes After completing thisFood Safety in Catering: Food Safety in Catering Course, the learner will be able to: Gain a solid understanding of the importance of good food hygiene. Understand the principles of personal hygiene and how to maintain appropriate standards. Know effective ways to control microbiological food hazards. Know how to ensure the safe handling, preparation and storage of food. Gain a solid understanding of controlling pests and other potential problems in the workplace. Understand the rules and regulations by which all food businesses must abide. Know how to accurately track and assess food safety standards. Why choose this Food Safety in Catering: Food Safety in Catering Course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Food Safety in Catering: Food Safety in Catering Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Food Safety in Catering: Food Safety in Catering Course. Main Course: Level 2 Food Hygiene & Safety for Catering Course Free Courses included with Food Hygiene and Safety for Catering: Safety for Catering Course Course 01: Level 5 Hospitality Management Course 02: Level 5 Professional Chef Course 03: Food Allergen Awareness Training Course 04: Level 3 Supervising Food Safety in Catering [ Note: Free PDF certificate as soon as completing the Food Safety in Catering: Food Safety in Catering Course] Food Safety in Catering: Food Safety in Catering Course Online This Food Safety in Catering: Food Safety in Catering Course consists of 17 modules. Course Curriculum of Food Safety in Catering: Food Safety in Catering Course Module 01: An Overview of Supervising Food Safety Module 02: Legislations Related to Food Safety Module 03: Types of Food Contamination Module 04: The Process of Controlling Contamination Module 05: Micro-Organisms Module 06: Food Poisoning and Food-Borne Illness Module 07: Non-Bacterial Food Poisoning Module 08: Controlling Temperature Module 09: Checking, Verifying and Recording Temperatures Module 10: The Process of Food Preservation Module 11: Premises and Equipment Design Module 12: Waste, Cleaning and Disinfection Module 13: Pest Control Module 14: Personal Hygiene Module 15: Staff Training Module 16: Implementing a Food Safety Management System Module 17: Food Safety Management Tools Assessment Method of Food Safety in Catering: Food Safety in Catering Course After completing Food Safety in Catering: Food Safety in Catering Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Food Safety in Catering: Food Safety in Catering Course After completing the Food Safety in Catering: Food Safety in Catering Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Food Safety in Catering: Food Safety in Catering Course Online This Food Safety in Catering: Food Safety in Catering Course is ideal for supervisors, managers, and business owners who work around food handling. The Food Safety in Catering: Food Safety in Catering Course is also suitable for anyone responsible for maintaining food safety in a catering environment. Requirements Food Safety in Catering: Food Safety in Catering Course Online To enrol in this Supervising Food Safety in Catering: Supervising Food Safety in Catering Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Food Safety in Catering Course. Be energetic and self-motivated to complete our Food Safety in Catering Course. Basic computer Skill is required to complete our Food Safety in Catering Course. If you want to enrol in our Food Safety in Catering Course, you must be at least 15 years old. Career path Food Safety in Catering: Food Safety in Catering Course Online

Overview This Diploma in Lean Process and Six Sigma course will unlock your full potential and will show you how to excel in a career in Diploma in Lean Process and Six Sigma. So upskill now and reach your full potential. Everything you need to get started in Diploma in Lean Process and Six Sigma is available in this course. Learning and progressing are the hallmarks of personal development. This Diploma in Lean Process and Six Sigma will quickly teach you the must-have skills needed to start in the relevant industry. In This Mental Health Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Mental Health skills to help you advance your career. Acquire a comprehensive understanding of various Mental Health topics and tips from industry experts. Learn in-demand Mental Health skills that are in high demand among UK employers, which will help you to kickstart your career. This Diploma in Lean Process and Six Sigma course covers everything you must know to stand against the tough competition in the Diploma in Lean Process and Six Sigma field.  The future is truly yours to seize with this Diploma in Lean Process and Six Sigma. Enrol today and complete the course to achieve a Diploma in Lean Process and Six Sigma certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Diploma in Lean Process and Six Sigma course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Diploma in Lean Process and Six Sigma course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Diploma in Lean Process and Six Sigma course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Diploma in Lean Process and Six Sigma is suitable for anyone aspiring to start a career in Diploma in Lean Process and Six Sigma; even if you are new to this and have no prior knowledge on Diploma in Lean Process and Six Sigma, this course is going to be very easy for you to understand.  And if you are already working in the Diploma in Lean Process and Six Sigma field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Diploma in Lean Process and Six Sigma course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Diploma in Lean Process and Six Sigma course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Diploma in Lean Process and Six Sigma course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Diploma in Lean Process and Six Sigma course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Diploma in Lean Process and Six Sigma Module 1: Understanding Lean 00:22:00 Module 2: The Lean Culture 00:19:00 Module 3: The Five Principles of Lean 00:10:00 Module 4: Value and Waste 00:19:00 Module 5: Value Stream Mapping (VSM) 00:19:00 Module 6: The Principles of Flow and Pull 00:14:00 Module 7: Overview of Six Sigma 00:11:00 Module 8: The Define Phase 00:18:00 Module 9: The Measure Phase 00:21:00 Module 10: The Analyse Phase 00:22:00 Module 11: The Improve Phase 00:21:00 Module 12: The Control Phase 00:14:00 Assignment Assignment - Diploma in Lean Process and Six Sigma 00:00:00

Overview This Lean Process and Six Sigma course will unlock your full potential and will show you how to excel in a career in Lean Process and Six Sigma. So upskill now and reach your full potential. Everything you need to get started in Lean Process and Six Sigma is available in this course. Learning and progressing are the hallmarks of personal development. This Lean Process and Six Sigma will quickly teach you the must-have skills needed to start in the relevant industry. In This Mental Health Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Lean Process and Six Sigma skills to help you advance your career. Acquire a comprehensive understanding of various Lean Process and Six Sigma topics and tips from industry experts. Learn in-demand Lean Process and Six Sigma skills that are in high demand among UK employers, which will help you to kickstart your career. This Lean Process and Six Sigma course covers everything you must know to stand against the tough competition in the Lean Process and Six Sigma field.  The future is truly yours to seize with this Lean Process and Six Sigma. Enrol today and complete the course to achieve a Lean Process and Six Sigma certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Lean Process and Six Sigma course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Lean Process and Six Sigma course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Lean Process and Six Sigma course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Lean Process and Six Sigma is suitable for anyone aspiring to start a career in Lean Process and Six Sigma; even if you are new to this and have no prior knowledge on Lean Process and Six Sigma, this course is going to be very easy for you to understand.  And if you are already working in the Lean Process and Six Sigma field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Lean Process and Six Sigma course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Lean Process and Six Sigma course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Lean Process and Six Sigma course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Lean Process and Six Sigma course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Module 1: Understanding Lean Module 1: Understanding Lean 00:22:00 Module 2: The Lean Culture Module 2: The Lean Culture 00:19:00 Module 3: The Five Principles of Lean Module 3: The Five Principles of Lean 00:10:00 Module 4: Value and Waste Module 4: Value and Waste 00:19:00 Module 5: Value Stream Mapping (VSM) Module 5: Value Stream Mapping (VSM) 00:19:00 Module 6: The Principles of Flow and Pull Module 6: The Principles of Flow and Pull 00:14:00 Module 7: Overview of Six Sigma Module 7: Overview of Six Sigma 00:11:00 Module 8: The Define Phase Module 8: The Define Phase 00:18:00 Module 9: The Measure Phase Module 9: The Measure Phase 00:21:00 Module 10: The Analyse Phase Module 10: The Analyse Phase 00:22:00 Module 11: The Improve Phase Module 11: The Improve Phase 00:21:00 Module 12: The Control Phase Module 12: The Control Phase 00:14:00

Description: Whenever you walk into an interview, one of the most basic questions you will face is about teamwork. It is a very important part of corporate world as almost all innovations come from a group of people. With the help of this Team Management Certificate Course in Workplace you can develop your team working skills. This course is geared towards helping you build better teams and it is done by outlining the importance of teamwork, observing team development process and trust building exercises. The course covers more like communication and being a team player, which are must-have attributes you will get here. Learning Outcomes: The price of working as a team How to develop team standard, ground rules, and team contracts Their team player methods as well as how it can be applied effectively Mediums to create team belief The phases of team development and how to assist a team go through them The sensitive role communication skills will contribute to building and managing a team atmosphere Paths in which team members can get engaged in and boost in a team setting Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Team Management Certificate Course in Workplace is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Team Management Certificate Course in Workplace is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Course Overview (Team management certificate course in Workplace) 00:15:00 Defining Teams 00:15:00 Establishing Team Norms 00:15:00 Working as a Team 00:15:00 Your Team Player Type 01:00:00 Building Team Trust 00:15:00 The Stages of Team Development 00:30:00 Communication 00:30:00 Becoming a Good Team Player 00:15:00 Mock Exam Mock Exam- Team Management Certificate Course in Workplace 00:20:00 Final Exam Final Exam- Team Management Certificate Course in Workplace 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Emergencies happens everyday and everywhere. Their responses require a dynamic and unique set of skills. Lives hang in the balance. Safety is the bottom-line. If an exciting and extraordinary career is what you're looking for, and if you want to contribute to society in a meaningful way, the Emergency Management Course will give you the opportunity to be the best you can be. Enter the exciting and growing field of Emergency Management. The Emergency Management Course is a comprehensive, distance delivered course that will provide you with a fundamental understanding of the opportunities and challenges in this dynamic, rapidly growing field. Practitioners in this area need to have both theoretical knowledge and practical skills in order to effectively mitigate against the risk of harm or loss for industry, public sector, community, individuals and government. You'll tackle risk assessment theory, terrorism, mitigation/prevention, response and recovery techniques. At the end of the day, your career will be a defining part of who you are. Manage your future today. What Will I Learn? Potential emergencies at venues and how to prepare to respond The purpose and function of an emergency control organisation What to include in emergency procedures Leadership, communication, situational awareness skills and how to be calm under pressure Requirements Be able to understand key concepts Be willing to add to learning by reading the additional material provided Introduction Welcome FREE 00:03:00 Meet your trainers 00:04:00 Is this course for you 00:04:00 Potential Emergencies for Venues Emergency Planning, identification and Analysis. Plus Fire Emergen 00:04:00 Bomb Threats 00:05:00 Active Shooter and Terrorism 00:03:00 Crowd Related Emergencies 00:03:00 Emergency Control Organisation ECO Considerations 00:06:00 Emergency Response Procedures Notification, Communication, Control, Response, Evacuation 00:08:00 Human Behaviour and Children 00:05:00 Lifts and Escalators, Media, People with Disabilities 00:04:00 Warden Skills Leadership and Communication in Emergencies 00:05:00 Being Calm Under Pressure and Situational Awareness 00:01:00 Tactical Decision Games, Drills and Exercises 00:09:00 Wrap Up Wrap Up 00:01:00 Course Certification

Mentoring isn't meant for everyone, but it could be for you Do you like teaching other? If you have good communications skills along with the desire to help other people learn, then consider being a mentor. This course will give you a guide on how you can become a competent mentor. Mentoring is a powerful personal development and empowerment tool. It is an effective way of helping people to progress in their careers and is becoming increasing popular as its potential is realised. It is a partnership between two people (mentor and student) normally working in a similar field or sharing similar experiences. It is a helpful relationship based upon mutual trust and respect. A mentor is a guide who can help the mentee to find the right direction and who can help them to develop solutions to career issues. Mentors rely upon having had similar experiences to gain an empathy with the mentee and an understanding of their issues. If mentoring is the path you want to follow then get this course. It will teach you what you need to do and what you need to be as a mentor through all of its units. Course Highlights Professional Mentoring Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Mentoring Diploma into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Mentoring Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Mentoring Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Mentoring Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Professional Mentoring Diploma Module 01: Introduction to Mentoring FREE 00:20:00 Module 02: Stages and Forms of Mentoring FREE 00:15:00 Module 03: Communication 00:35:00 Module 04: Matter of Skill 00:40:00 Module 05: Mentor-Mentee Relationship 00:15:00 Module 06: The Mentor as a Learner: Habits of Work 00:25:00 Module 07: Mentoring in Virtual Reality 00:15:00 Module 08: Mentoring and Ethics 00:20:00 Module 09: Review, Evaluation and Closure 00:25:00 Mock Exam Mock Exam- Professional Mentoring Diploma 00:20:00 Final Exam Final Exam- Professional Mentoring Diploma 00:20:00

Agile Teams in a Time of Disruption This presentation will give you the specifics needed to align remote employees and coordinate multiple Agile teams. Learn how Scrum events coordinate and focus communication. foster transparency and drive work to Done. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU. What you will Learn Key Takeaways: How to improve productivity in your distributed teams How to communicate in ways similar to being collocated How pairing and swarming remotely can lead to high-performing distributed teams How to align and focus multiple distributed teams