21963 Business courses in Wishaw delivered Online

This Pareto analysis masterclass is filled with practical knowledge and easy-to-follow steps to guide you in creating your first Pareto analysis. After completing this Pareto analysis masterclass, you will be able to master the ability to look at those vital few root causes that are impacting your business process. Thus, you will be able to build efficiency, improve productivity, reduce idle time, reduce cost, and systematically improve customer satisfaction.

Students who complete PVOL206 will be able to: Discuss the basics of policy and its effect on the solar industry Identify resources to learn more about policy and keep up to date with new developments Describe general sales tips Discuss common objections Identify techniques to close a sale Identify customer motivations and needs Discuss project timeline with customer Manage customer expectations and advise about PV system limitations Discuss manufactures, installation, and roof warranties Explain expected system performance Identify jurisdictional issues (zoning, fire marshal regulations) and city, county, and utility requirements Understand electric bill terminology, key information, and billing procedures Recognize any variations in energy use Determine property type, house orientation, roof tilt/angle, and available area Identify any shading and evaluate obstructions Estimate array size based on customer budget, kWh consumption, and / or available roof area Price array size based on average $/watt Develop price range, savings estimate, and preliminary economic analysis Present (verbal / brief) initial ballpark proposal and benefits, discuss customer's budget limits Identify overall customer considerations and general safety requirements Define the electrical meter and main service panel information required Identify point of interconnection, location for electrical equipment, and location for conduit runs Describe factors to consider with data monitoring Determine maximum PV capacity that can be connected to a specific service and/or electrical panel Create a final array layout Accurately estimate PV system production Define metrics to evaluate labor and material costs Calculate an average residential system cost & identify the major contributing factors Identify the main benefits of reviewing actual build data (job costing) Define property tax exemptions, tax deductions, transfer credits, sales tax exemptions Explain performance based-initiatives Evaluate taxability of credits and other incentives Review net-metering and feed-in tariff laws Identify different utility financial structures and regulated and deregulated markets Describe demand charges & the duck curve Outline financing basics Explore ownership models Calculate annual and cumulative cash flow, determine payback Calculate the environmental benefits of installing solar Identify what to include in a proposal, the proposal process, and what tools are available to generate proposals

The course starts with the basic rules for sales people. It covers cold calling, how to deal with gatekeepers and takes you through a typical face-to-face meeting. It then discusses how you can sell by stressing the results prospects can expect if they buy, and how best to play to their emotions. It then finishes off by covering negotiations and how to avoid them and includes some methods for closing a sale.

This course is aimed at anyone that works on licensed premises and gives them an overview of key topics relating to UK licencing law, responsibilities and penalties for breaching these. It also looks in detail at the issue of age verification including an interactive element to support learning in this area.

Giving a successful presentation can be one of the hardest parts of many people’s jobs. This course covers the common mistakes people make when preparing for and giving a presentation so you can avoid these, as well as going over good practice and providing some practical advice that you can put to good use the next time you have a big presentation to make.

Stress is a real problem for both organisations and their employees. It accounts for a significant proportion of work related illness each year. Being aware of the signs of stress, some of the triggers and how to manage them can make a real difference to your wellbeing and that of people around you. This course will cover an introduction to stress and why it’s a problem, some of the causes of stress and some ways to minimise the risk of stress.

In any organisation, the traditional model of strict command and control wastes a significant amount of time and money. Mutual trust, employee motivation and readiness to perform can easily be undermined. Performance management, on the other hand, offers a different, much more effective approach. In formal terms, performance management involves the achievement of performance targets through the effective management of people and the environment in which they operate. It’s about setting achievable goals for the organisation and targets for individuals and teams.

More often than not, the people who excel in their job, or are high achievers manage their time effectively, in a way that makes them work in a more efficient manner. This course has been designed to ensure you have the techniques to improve your efficiency, output and ability to function more effectively – whether in your ordinary day or when deadlines loom and the pressure is building.

A leader doesn’t necessarily have to be a ‘manager’, but it’s difficult to see how a manager could be truly effective without having at least some leadership skills. This course will introduce you to some of the import techniques and theories that can help you to improve your leadership skills and be more effective in your role.

This course will start by explaining in detail what team working is and cover some of the basic principles for putting together a group of people who will work well together. It then goes on to cover conflict within teams, explaining some of the reasons conflict occurs and some strategies for managing conflict. It finishes off by exploring some of the different styles of management behaviour and how to develop a resilient team.