2451 Business courses in Barnsley delivered Live Online

Duration 3 Days 18 CPD hours This course is intended for Deployment engineer Sales engineer Overview After taking this course, you should be able to: Examine components, protocols, and variables that influence selection of the design and sizing of a PCCE deployment Identify concepts necessary to create CCE system design specifications and deployment plans Configure an advanced VXML application implementing DB lookup functionality and digit collection; use Call Studio and CCE Scripting tools to present call data collected from the caller to the gent desktop Discover how to install CCE software Administer CA signed security certificates to support the successful addition of a PCCE site Identify the tasks associated with adding Remote Site functionality to the PCCE environment Discuss integration of the CUIC, LiveData, and Finesse reporting environments Configure the PCCE Dial Plan end-to-end, incorporating the use of Cisco Unified Border Element (CUBE), Cisco Unified SIP Proxy (CUSP), Cisco Virtualized Voice Browsers (VVBs), Voice XML (VXML) Gateways (GW), and Significant Digits Examine concepts necessary to create CCE system design specifications and deployment plans Create a series of routing scripts using PCCE Configure Single sign-on for Unified CCE The Implementing Cisco Contact Center Enterprise (CCEI) v1.0 course teaches you how to build and implement a Cisco© Packaged Contact Center Enterprise (PCCE) solution, including advanced integration of external data, Single Sign-On (SSO), and process detail for the Contact Center Enterprise (CCE) solution with examples of the various deployment models. This integration process enables businesses and organizations to deliver a connected digital experience of continuous and capability-rich journeys for your customers, across time and channels. This course teaches you to install the CCE solution and provide Tier 2?3 solution support. The focus is on Day 1 support for a new CCE deployment. Planning a Cisco Packaged Contact Center Enterprise Deployment Packaged CCE Component Overview Call Flows Review Staging a Packaged CCE Deployment PCCE Deployment Planning and System Design Specification Software Compatibility and OS Requirements Preparing CCE Software for Installation General Considerations and System Requirements Active Directory Considerations Administering Security Certificates Security Certificate Overview Install and Configure Certificate Authority Introducing the Packaged CCE Integration Wizard PCCE Inventory and Service Accounts Run the PCCE Wizard Adding a Site to Packaged CCE Adding a Site to Packaged CCE PCCE Remote Site Overview Remote Site Security Certificate Considerations Integrating Cisco Unified Intelligence Center, LiveData, and Finesse Compare Real Time vs. Live Data Complete Cisco Unified Intelligence Center Integration Personalizing the Packaged CCE Dial Plan CCE Dial Plan Components Ingress Gateway and Cisco Unified Border Element Dial Plans Configuring to Validate Deployment Configuring to Validate Deployment Confirm Configuration Readiness Cisco Unified Communications Manager Administration Scripting for Packaged Contact Center Enterprise Configure Script Editor Use Microapps Configuring Single Sign-On SSO Overview Configure SSO Prerequisites Additional course details: Nexus Humans Cisco Implementing Cisco Contact Center Enterprise v2.0 (CCEI) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Implementing Cisco Contact Center Enterprise v2.0 (CCEI) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

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Payroll is a very important function for any businesses that pay their employees wages or salaries through PAYE Scheme. Through the payroll, function businesses calculate the correct amount Tax and NI to pay wages and salaries accurately. The payroll function is responsible for providing payslips and other documents to employees and reporting correctly to managers and HMRC. Sage Payroll Courses Starting our Sage Payroll courses will enhance your career potentials and give you the skills and knowledge you need to get started in Payroll. Payroll is a vital role within any organisation. A career in payroll means specialising in a niche field with excellent progression opportunities. Changes in Payroll Are you up to date with the latest RTI (Real Time Information) regulations introduced by HMRC? It's essential that companies comply with the changes.

HMRC Payroll Courses: What is Payroll Payroll is a very important function for any businesses that pay their employees wages or salaries through PAYE Scheme. Through the payroll, function businesses calculate the correct amount Tax and NI to pay wages and salaries accurately. The payroll function is responsible for providing payslips and other documents to employees and reporting correctly to managers and HMRC. Sage Payroll Courses Starting our Sage Payroll courses will enhance your career potentials and give you the skills and knowledge you need to get started in Payroll. Payroll is a vital role within any organisation. A career in payroll means specialising in a niche field with excellent progression opportunities. Changes in Payroll Are you up to date with the latest RTI (Real Time Information) regulations introduced by HMRC? It's essential that companies comply with the changes. Our Sage Payroll Courses- Sage Payroll Training Level 1 Sage Payroll Training Level 2 Sage Payroll Training Level 3 Sage Payroll Training - Fast Track (Level 1-3) Total Sage Training (Sage 50 Accounts + Payroll) Professional or Industry specific qualification

Payroll Courses Online: What is Payroll? Payroll is a very important function for any businesses that pay their employees wages or salaries through PAYE Scheme. Through the payroll, function businesses calculate the correct amount Tax and NI to pay wages and salaries accurately. The payroll function is responsible for providing payslips and other documents to employees and reporting correctly to managers and HMRC. Sage Payroll Courses Starting our Sage Payroll courses will enhance your career potentials and give you the skills and knowledge you need to get started in Payroll. Payroll is a vital role within any organisation. A career in payroll means specialising in a niche field with excellent progression opportunities. Changes in Payroll Are you up to date with the latest RTI (Real Time Information) regulations introduced by HMRC? It's essential that companies comply with the changes. Payroll Jobs Available Payroll Manager Senior Payroll Administrator Payroll Adviser And many more... Professional or Industry specific qualification Our Sage Payroll Courses Sage Payroll Training Level 1 Sage Payroll Training Level 2 Sage Payroll Training Level 3 Sage Payroll Training - Fast Track (Level 1-3) Total Sage Training (Sage 50 Accounts + Payroll)

Payroll Training Courses: What is Payroll? Payroll is a very important function for any businesses that pay their employees wages or salaries through PAYE Scheme. Through the payroll, function businesses calculate the correct amount Tax and NI to pay wages and salaries accurately. The payroll function is responsible for providing payslips and other documents to employees and reporting correctly to managers and HMRC. Sage Payroll Courses Starting our Sage Payroll courses will enhance your career potentials and give you the skills and knowledge you need to get started in Payroll. Payroll is a vital role within any organisation. A career in payroll means specialising in a niche field with excellent progression opportunities. Changes in Payroll Are you up to date with the latest RTI (Real Time Information) regulations introduced by HMRC? It's essential that companies comply with the changes. Payroll Jobs Available Payroll Manager Senior Payroll Administrator Payroll Adviser And many more... Professional or Industry specific qualification Our Sage Payroll Courses Sage Payroll Training Level 1 Sage Payroll Training Level 2 Sage Payroll Training Level 3 Sage Payroll Training - Fast Track (Level 1-3) Total Sage Training (Sage 50 Accounts + Payroll)

Payroll Courses: What is Payroll? Payroll is a very important function for any businesses that pay their employees wages or salaries through PAYE Scheme. Through the payroll, function businesses calculate the correct amount Tax and NI to pay wages and salaries accurately. The payroll function is responsible for providing payslips and other documents to employees and reporting correctly to managers and HMRC. Sage Payroll Courses Starting our Sage Payroll courses will enhance your career potentials and give you the skills and knowledge you need to get started in Payroll. Payroll is a vital role within any organisation. A career in payroll means specialising in a niche field with excellent progression opportunities. Changes in Payroll Are you up to date with the latest RTI (Real Time Information) regulations introduced by HMRC? It's essential that companies comply with the changes. Payroll Jobs Available Payroll Manager Senior Payroll Administrator Payroll Adviser And many more... Professional or Industry specific qualification Our Sage Payroll Courses: Sage Payroll Training Level 1 Sage Payroll Training Level 2 Sage Payroll Training Level 3 Sage Payroll Training - Fast Track (Level 1-3) Total Sage Training (Sage 50 Accounts + Payroll)

The CIEH Foundation Certificate in Occupational Health and Safety supports businesses in their legal obligations to ensure employees are protected from harm. This course is ideal for those who want to develop their knowledge of health and safety issues in the workplace and of the regulations for maintaining a healthy and safe working environment. This course will focus on common hazards and how to control them. It will help you work more safely and be more aware of how your own actions can affect the health and safety of others.

Give your staff market-leading delivery skills and intercultural communication techniques with our unique course. TILT has been delivered to military and commercial clients and is seen as best-practice for those training internationally.

A fire, or similar emergency can happen at any time in your workplace. Fire safety awareness refers to the knowledge and understanding of the precautions and measures that individuals can take to prevent fires from occurring and to minimize the damage caused by fires. This course will ensure that your staff and their managers all know what to do to maximize safety in the event of a fire or a gas leak.