947 Business Strategy courses

The market for professional services is becoming increasingly competitive, with some firms and individuals becoming very effective at winning new work, leaving others lagging way behind. Given the choice between spending time on client work and business development work, we all tend to choose that which we feel to be easier, more attractive and more aligned with our image of ourselves. We stay within our comfort zones, we focus on client work, and we only resort to business development work when we have to, which can also lead to 'feast or famine' syndrome. The programme will help participants: Understand the professional business development approach and the style that is appropriate for their business and their clients Follow a process to guide their conversations and business development meetings Prepare thoroughly for a business development meeting/contact with a client to ensure they use their time efficiently and maximise results Create a great first impression and professional opening to a conversation Ask open questions and listen effectively in order to spot opportunities, understand needs and progress the opportunity Identify and understand buying and decision-making processes and criteria Skilfully and confidently handle questions and objections Sell the benefits of their services and approach over those of their competitors Progress the sale by agreeing next steps and gaining commitment appropriately 1 Introduction Aims and objectives of the programme Personal introductions and objectives Workshop overview 2 An introduction to business development and selling for professionals What is selling? Who are you selling to? The buying experience What clients want The four-step business development process The business development cycle and pipeline management Upselling and cross-selling as well as winning new clients 3 Networking and generating leads What is networking? Networking objectives It's not what you know but who you know Asking for referrals and introductions Making appointments from networking activity 4 Opening the sales relationship/sales meeting What potential customers are thinking Judging first impressions Creating positive first impressions Building rapport and creating interest and impact Earning the right 5 Core communication skills for professional selling Overcoming barriers to listening The art of listening Questioning refresher Types of questions Questioning funnel 6 Understanding and identifying needs and opportunities Identifying the questions to ask to identify needs and opportunities Questions to move us through the buying and selling process Understanding their buying processes Asking questions that position you as a 'trusted adviser' The questions that give you a competitive advantage Knowing when you have asked enough questions 7 Introducing solutions Tailoring your 'pitch' to the client Speaking the client's language Using features and benefits Applying the benefit cycle 8 Handling objections and concerns Identifying the typical objections and concerns Understanding why clients raise objections and concerns Following a structure for handling objections Handling the price objection 9 Gaining commitment Knowing when to close The art of checking Recognising buying signals Small c and big C 10 Putting it all together Personal learning summary and action plans

The Sales Accelerator programme is a fresh approach to improving business development productivity. It focuses on identifying and using a series of business productivity metrics in order to build a clear action plan for improving sales results - typically within 90 days. The metrics are grouped under three headings: The basic principle is that a small improvement in each area can lead to a significant increase in sales results and productivity. And the object of the programme is to show how best to achieve that. The programme therefore looks at each of these three areas in turn, spending a day on each. Suitable for any and all businesses and all levels of experience and expertise, this is a remarkably practical and hands-on programme. During the workshop, participants discuss, review and apply many proven sales and marketing techniques and personal selling ideas. The goal is to generate and commit to changes and actions that can lead to a 10-30% increase in the next three to six months. There's also a consultancy option, rather than the workshop-based programme. See below for details. Day one - Activity Key objective This first module introduces the Sales Accelerator model. The goal here is to show participants how to increase their pro-active activity levels by around 10%. It covers all aspects of creating new business opportunities, from existing customers and non-customers alike, and is linked to personal activity improvement goals. Main elements Improve the productivity, accuracy and effectiveness of your business approach by using new and unique models and techniques. Different methods of creating and generating new business opportunities in the short, medium and long term. This includes sourcing new business, up-selling, cross-selling, warm calling and gaining referrals. Using organised persistence to track and build new customer revenue. Managing your sales time effectively. Key learning points Sales productivity - understand the dynamics of increasing the combination of activity levels, deal value and conversion rate of proposals/quotations to orders and implement an improvement plan. Sales goal setting: setting business development objectives for quantity and quality - plus tips and tricks of top performers. Maintain a peak activity level, on a consistent basis using 'organised persistence' and structured business development tracking methodology. How to prioritise opportunities and manage your time when sourcing new business. Identify potential new customers - and particularly the decision-makers and influencers - with greater accuracy. Make outbound business or appointment calls with improved confidence, control and results. Day two - Value Key objective To be able to better anticipate, identify, create, and develop business opportunities using a customer / client-focused communication-based business model and consultative skills. Main elements How to develop sales more effectively from new and existing customers; and managing the first appointment with a new customer. Use structured and assertive drawing-out skills to identify, develop and formalise business opportunities and to gain commitment. How to better position your company and your products and services against your main competitors. Create and deliver persuasive business messages based on specific need areas, criteria and value. Key learning points Advanced consultative selling - use a variety of structured and advanced questioning techniques to confidently and efficiently uncover opportunities, need areas and business criteria - confidently and efficiently. Involve the customer/client at all times, and to a far greater degree, and keep better control of business development process. Value message - differentiate your solutions clearly and accurately with customer/client-matched value statements. Presenting the right USPs, features and benefits and making them relevant and real to the customer. Qualification and reading buying signals. Day three (held around four weeks after the first module) - Conversion Key objective This module looks at how to improve the final qualification, progression and conversion of opportunities in your sales pipeline. Also includes price negotiation, overcoming objections and obstacles to gaining agreement. The module begins with a learning review, sharing participants' experiences over the last four weeks in applying the new techniques and skills acquired during the first two modules. This is an opportunity to revisit particularly challenging areas as well as to share and celebrate successes. Main elements Structuring and preparing for negotiating a deal and knowing when and how to move into the 'end-game' mode. Anticipate and answer customer objections and questions more confidently. Build more credibility and proof into your business process to reduce 'buyer's remorse' and speed-up decision-making. Being more assertive and developing better instincts and strategic thinking in progressing quotations and proposals. Key learning points Smart ways to position price, emphasise value and be a strong player without being the cheapest. Becoming more assertive in closing deals, and the importance of organised follow-up on the telephone. Qualify pipeline opportunities with more accuracy, using a proven check-list. Use an 'option generator' to simplify complex proposals, increase business value and close business faster. Writing more effective sales proposal documents and quotations. How best to draw-out, understand, isolate and answer customer objections, negotiate points and concerns. Practical methods of asking for agreement and closing a sale

Deal Price is Active; Offer Ends Soon; Hurry Up!! Nowadays, just having a degree isn't enough to secure a job! Employers want job candidates to have relevant skills. Furthermore, because talented individuals are valued by their employers, they are more likely to be promoted and have job stability. This Hospitality Management course is for you if you are a fresher looking to show off your skills to potential employers, a professional looking to advance in their career, or an organisation looking to keep its personnel up to date on industry trends. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This Diploma in Hospitality Management at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer This Hospitality Management Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Hospitality Management course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Hospitality Management course: Module 1: Introduction to Hospitality Management Importance of Hospitality Managing the Delivery of Hospitality Summary Assessment Module 2: An Overview of Hotel Industry Hotel Eco Hotel Gratuity Summary Assessment Module 3: The Process of Selection and Recruitment in the Hospitality Industry Introduction Flexible Employees The Job Description Summary Assessment Module 4: The Process of Development and Training in the Hospitality Industry Introduction The Benefits of Training Summary Assessment Module 5: Management of Front Office Operations The Arrival Chronology Front Office Operations Summary Assessment Module 6: Management of Housekeeping, Engineering and Security Operations Housekeeping Management of Guest Amenities Summary Assessment Module 7: Management of Food and Beverage Operations Kitchen Food Operations Summary Assessment Module 8: Management of Service Quality in Hospitality Industry Introduction Hospitality Retail Service Quality Summary Assessment Module 9: Marketing in Travel and Tourism Business Strategy in Marketing Marketing Role of GTA Summary Assessment Module 10: Accounting in Hospitality Industry What is an Account Voucher Summary Assessment Module 11: Customer Satisfaction Great Expectations The Everlasting Review Summary Assessment Module 12: E-Hospitality and Technology Hospitality and Internet Advances Conclusions Summary Assessment Assessment Process After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Diploma in Hospitality Management at QLS Level 5 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about this subject should take this course. This will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The Hospitality Management program does not require any prior knowledge; everyone may participate! This Hospitality Management course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Hospitality Management course allows you to study and grow a quality skillset at your speed. Career path After completing this Hospitality Management Course, you are to start your career or begin the next phase of your career in this field. Our entire Hospitality Management course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned Certificates Certificate of completion Digital certificate - £10 Diploma in Hospitality Management at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Hospitality Management at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Advanced Professional Certificate Courses These are short online certificate courses of a more advanced nature designed to help you develop professionally and achieve your career goals, while you earn a professional certificate which qualifies you for the appropriate continuous professional development (CPD). Advanced Professional Certificate in Strategic Management Advanced Professional Certificate in Strategic Management Aims to enable the learner to understand the fundamental concepts of strategic management and the role of strategy in a business context so that the learner is able to Analyze, Plan and implement strategies for achieving the business strategic goals successfully. The learner will be able to understand the fundamental purpose a business stands for and will be able to learn and develop Vision, Mission, Organization Objective and Goals and formulate strategies. The course aims to enable the learner to understand the business environment, players and dynamics that shape the environment, and different strategies to achieve a competitive advantage and compete over the long term by presenting the business in a unique proposition using different tools and methods such as the SWOT Analysis, BCG Matrix Portfolio Analysis, Stakeholder Analysis, Five Forces Framework, 7 S’s Framework for Analysis, Value Chain Analysis. Learning Outcomes After the successful completion of the certificate, the student will be able to: Explain what is meant by strategy and strategic management Appreciate the importance of strategic management Strategy formulation, Types of Strategies, Deliberate and emergent strategies Understanding the competitive Environment, environmental analysis, 7 S’s Framework Examine SWOT and BCG matrix as tools and models available to analyze the environment Examine Product Market Matrix, Life Cycle Analysis, Porter’s Five Force Framework and Value Chain Analysis as tools and models available to analyze the environment Who is a stakeholder? Stakeholder analysis and relevant strategies Explain ‘Mission’ and ‘Vision’ and provide some examples of mission statements What is core competence? difference between core and general competence Examine how an existing core competence can be evaluated Explain what is meant by competition and competitive advantage Why is it important for a firm to have some form of competitive advantage? Strategic factors and competitive forces Strategic Alliance and Cooperative Strategies Define strategic planning, stages in the strategic planning cycle Examine the various approaches to strategy evaluation Examine the process of effective strategy implementation Highlight the relationship between the strategy development process and implementation Accreditation All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. Entry Requirements There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Business Professional Entrepreneur Business Owner Strategy Manager Strategy Planner Strategic Manger Management Roles

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Embark on a transformative educational journey with our course, 'Designing an L&D Strategy to Power Digital Transformations.' In a digital era where change is the only constant, this course is your gateway to unlocking the secrets of Learning and Development (L&D) strategies that fuel digital transformations. Dive into the intricacies of digital transformation and understand the pivotal role L&D plays in meeting the evolving needs of businesses. From defining L&D goals to mastering the 70-20-10 learning framework, this course offers a comprehensive roadmap for crafting strategies that not only meet the demands of the present but also pave the way for future success. As you traverse through the modules, you'll be guided through the crucial steps of role analysis, competency mapping, and the implementation of the 70-20-10 model. This course isn't just about theory; it's a hands-on experience that empowers you to add wings to your L&D strategy. Elevate your skills, embrace the digital future, and position yourself as a key player in driving organizational success through well-crafted learning and development initiatives. Learning Outcomes Digital Transformation Expertise: Gain a profound understanding of digital transformation and discover the integral role of L&D in meeting business demands. Role Analysis and Competency Mapping: Master the art of role analysis and competency mapping, essential steps in tailoring L&D strategies to organizational needs. 70-20-10 Learning Framework Mastery: Explore the 70-20-10 model and define strategies to empower this learning framework, ensuring a holistic approach to employee development. Implementation Skills: Learn to put theories into action with hands-on experience, ensuring that your L&D strategies are not only theoretical but also practical and effective. Future-Ready L&D Strategies: Acquire the skills needed to design L&D strategies that go beyond the present, preparing organizations for the challenges of tomorrow. Why choose this Designing an L&D Strategy to power Digital Transformations course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Designing an L&D Strategy to power Digital Transformations course for? L&D Professionals HR Managers Business Leaders Training Coordinators Anyone Involved in Organizational Development Career path Learning and Development Manager: £40,000 - £70,000 HR Consultant: £35,000 - £60,000 Organizational Development Specialist: £40,000 - £65,000 Training and Development Coordinator: £30,000 - £50,000 Human Resources Manager: £45,000 - £75,000 Change Management Consultant: £50,000 - £80,000 Prerequisites This Designing an L&D Strategy to power Digital Transformations does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Designing an L&D Strategy to power Digital Transformations was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction Do You Know? 00:01:00 Course Introduction 00:02:00 What You'll Learn 00:01:00 Module 02: Digital Transformation And The Role Of L&D Digital transformation Defined 00:02:00 The Business Ask from L&D 00:01:00 Module 03: The Start Line For L&D What's the L&D Goal? 00:01:00 Role Analysis & Competency Mapping - the 1st Step 00:02:00 Role Analysis & Competency Mapping - An Overview 00:02:00 Role Analysis - Part I Procedure 00:03:00 Competency Mapping - Part II Procedure 00:02:00 Putting into Action & Post Course Support 00:01:00 The Next Step 00:01:00 Module 04: The 70-20-10 Learning Framework Introduction 00:01:00 The 70-20-10 Model of Learning 00:03:00 Defining a 70-20-10 Learning Strategy 00:03:00 Strategies & Learning Tech to Empower 70-20-10 00:05:00 Putting into Action & Post Course Support 00:01:00 Module 05: Add Wings To Your L&D Strategy Introduction 00:01:00 Bonus Lecture@ 00:02:00

The need for key staff to have commercial skills is paramount, as the public sector is increasingly opened up as a commercial market, in which organisations compete against each other and the private sector for contracts. Generating additional income and being commercially aware is vital for this to be a success, and is what many public sector organisations are looking to do. This programme will help you: See commercial awareness as not just another skill-set, but as a different mind-set Use a variety of tried-and-tested commercial, analytical decision-making techniques and tools Define your commercial objectives Develop a strategic focus Start looking at service clients as market segments Analyse, in a competitive context, your service offering Plan a commercial strategy, prepare for its implementation and see it through to execution 1 What is commercial thinking? Understand what it means to be a commercial thinker Identifying commercial opportunities often involves not only a different skill set but also a different mindset; looking at the services that you provide 2 Defining strategic commercial objectives Defining your key commercial objectives Prioritising your strategic objectives Two key strategic planning tools:Resource and Competency MatrixPESTLE How to apply these tools to your particular situation 3 Developing a strategic focus Decision-making on how to compete in the markets identified by your strategic objectives requires a strategic focus Developing strategic focus A tool for helping you to make those decisions: using the Ansoff Matrix 4 Defining customer targets How to think more commercially by understanding who all your customers are and how they differ from each other how to apply the principles to your areas to identify the type of customers you have and their key characteristics - Customer segmentation Who are your customers? How do their needs vary? - Scenarios 5 The competitive market place Understanding the competitive forces at play Different types of competition Analysing your competitive environment using Porter's 5 Forces model 6 Meeting stakeholder expectations Two simple models to help you identify the key stakeholders who could influence your commercial environment How to use your stakeholders to help you achieve your commercial objectives 7 Implementation - systems, structures and processes Effective commercial activity involves working with others to implement ideas and strategies What do you need to have in place before you implement your commercial strategy? How to health-check your organisation prior to implementation using the McKinsey 7S framework 8 Implementation - people and culture A good commercial strategy only works if the people involved buy in to the ideas and if the culture of the organisation is conducive to the effective implementation How the latest thinking in behavioural economics can help you develop your culture and people to work commercially 9 Tools and checklists Be more commercial within your sphere of influence using a commercial checklist to help you Using the checklist as a benchmark against the most commercially aware organisations Using the checklist as a health check - both corporately and individually

Overview The objective of this course is to equip professionals with comprehensive knowledge and practical skills in WEB 3 technologies and crypto assets. Participants will gain a deep understanding of the underlying principles of blockchain, the operational mechanics of cryptocurrencies, the potential impact of these technologies on the banking sector and the latest trends. Who the course is for Consultants Analysts Managers C-Level executives People in need of knowledge to develop a blockchain strategy People working with blockchain projects Regulators Course Content To learn more about the day by day course content please request a brochure To learn more about schedule, pricing & delivery options, book a meeting with a course specialist now

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Get ready to boost your career with our Mini MBA Diploma - Level 4! This comprehensive course bundle consists of 11 courses, including Business Administration, Project Management for Managers, and Financial Analysis for Finance Reports. The first course is QLS-endorsed, and you'll receive a QLS hardcopy certificate for free upon completion. The remaining 10 courses are CPD-QS accredited and relevant to today's job market. Through this Mini MBA Diploma, you'll learn how to develop essential business skills and acquire the knowledge necessary to succeed in various professions. With job demand increasing for professionals with MBA qualifications, this course will provide you with a competitive edge. Enrol in our Mini MBA Diploma - Level 4 today and gain the knowledge and skills needed to succeed in today's competitive business world. This Mini MBA Diploma - Level 4 Bundle Package includes: Course 01: Diploma in Mini MBA at QLS Level 4 10 Premium Additional CPD QS Accredited Courses - Course 01: Business Administration Course 02: Project Management for Managers Course 03: HR (Human Resources) at QLS Level 7 Course 04: Financial Analysis for Finance Reports Course 05: Marketing Course Course 06: Compliance Management Course Course 07: Diploma in Meeting Management Course 08: Leadership Skills Course Course 09: Negotiation Skills Certificate Course 10: Document Control Why Prefer This Mini MBA Diploma - Level 4 Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Mini MBA Diploma - Level 4 bundle course, you will be able to learn: Develop a comprehensive understanding of business administration and management principles. Acquire project management skills and learn how to lead teams to success. Understand HR practices and learn to manage employees effectively. Learn how to analyse financial data and create accurate reports. Gain a thorough understanding of marketing strategies and tactics. Learn to manage compliance and reduce organisational risk. Develop meeting management and negotiation skills. ***Curriculum breakdown of Mini MBA*** Module 01: Appreciating the Mini MBA Module 02: The Foundations of Business Module 03: Understanding Business Law Module 04: Competitive Business Strategies Module 05: Departments in Business Module 06: Planning the Right Strategy for Business Module 07: Managing Human Resources in Business Module 08: Economics Influences on Business Module 09: Business Accounting Module 10: Finance in Business Module 11: Business Marketing Module 12: Advertising and Promotion Module 13: The Art of Negotiation Module 14: Communication and Presentation Module 15: Organisational Behaviour in Business Module 16: Building Teams in Business Module 17: Business Leadership Module 18: Operations Management Module 19: The Importance of Risk Management Module 20: Project Management Module 21: Quantitative Research and Analysis Module 22: Qualitative Research and Analysis Module 23: Becoming an Entrepreneur Module 24: Corporate Social Responsibility (CSR) Module 25: Avoiding Management Mistakes How is the Mini MBA Diploma - Level 4Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Our Mini MBA Diploma - Level 4 is ideal for: Professionals seeking to advance their careers in various business sectors. Entrepreneurs looking to enhance their business skills and knowledge. Graduates seeking to enter the workforce with relevant qualifications. Managers and team leaders seeking to improve their leadership skills. Anyone interested in learning about the latest trends and practices in business administration. Career path This bundle will give you edges in various professions, such as: Business Development Manager - £42,000 per year Marketing Manager - £45,000 per year HR Manager - £50,000 per year Compliance Officer - £35,000 per year Financial Analyst - £42,000 per year Project Manager - £47,000 per year Meeting Planner - £30,000 per year Certificates CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Diploma in Mini MBA at QLS Level 4 Hard copy certificate - Included

2 QLS Endorsed Courses | CPD Certified | Free PDF & Hard Copy QLS Certificates | 180 CPD Points | Lifetime Access