The Business Support Manager Course is designed to equip aspiring managers with a robust understanding of essential business functions and strategic management principles. Covering key areas such as financial reporting, budgeting, risk management, and investment planning, this course offers a detailed exploration of business processes and decision-making tools. It delves into critical topics including stakeholder analysis, supply chain management, and project oversight, preparing learners to navigate the complexities of modern business environments confidently. Beyond finance and operations, the course addresses communication skills, negotiation techniques, marketing fundamentals, and corporate governance, ensuring a well-rounded managerial perspective. With an emphasis on strategy formulation and implementation, alongside business law and consumer protection, learners gain the knowledge to contribute effectively to organisational growth. Whether you aim to sharpen your administrative capabilities or develop strategic insight, this course presents a structured pathway to broaden your managerial expertise while aligning with current business demands. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Accounting Concepts and Standards Module 02: Balance Sheet Module 03: Income statement Module 04: Financial statements Module 05: Cash Flow Statements Module 06: Understanding Profit and Loss Statement Module 07: Financial Budgeting and Planning Module 08: Introduction to Finance Module 09: Essential Skill for Financial Advisor Module 10: Financial Planning Module 11: Financial Risk Management and Assessment Module 12: Investment Planning Module 13: Business Processes Module 14: Ratio Analysis Module 15: Planning & Forecasting Operations Module 16: Ten Common Statistical Mistakes Module 17: Needs Assessment Module 18: Business Analysis Planning Module 19: Strategy Analysis Module 20: Stakeholder Analysis Module 21: Business Development and Succession Planning Module 22: Process Management Module 23: Supply Chain Management Module 24: Procurement & Purchasing Management Module 25: Project Management Module 26: Business Analysis Planning and Monitoring Module 27: Strategic Analysis and Product Scope Module 28: Quality Management Module 29: Negotiation Techniques Module 30: Communication Skills Module 31: Skills of an Effective Administrator Module 32: What is Marketing? Module 33: Common Marketing Types (I) Module 34: Common Marketing Types (II) Module 35: Business Etiquette Module 36: Introduction to Strategic Management Business Module 37: Corporate Governance Module 38: Industry Analysis Module 39: Strategy Formulation Module 40: Strategy Implementation Module 41: Building a Brand Module 42: Generating Success from the Customer Relationship Module 43: Understanding Business Law Module 44: Contract & Business Law Module 45: Consumer Law and Protection Module 46: Introduction to Human Resources Module 47: Business Proposal Writing Module 48: The Market System and the Circular Flow Model Module 49: Supply, Demand and Prices Module 50: Market Structure: Perfect Competition vs Monopoly Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Business Support Manager training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Business Support Manager training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included
The Environmental Impact Assessment Basics Course offers a clear and practical understanding of how environmental impacts are assessed in various projects. By diving into the principles behind Environmental Impact Assessments (EIAs), this course provides a strong foundation for those looking to understand the significance of protecting our natural surroundings while ensuring sustainable development. EIAs play a crucial role in identifying potential effects on the environment and offer ways to mitigate those risks. Whether you're considering a career in environmental management or simply want to improve your knowledge in this area, this course serves as a solid entry point. Understanding the key processes involved in an Environmental Impact Assessment is essential for anyone working in or around planning, construction, and policy-making. This course breaks down the step-by-step procedures, from scoping the project to producing the final report. It provides insights into how organisations can balance development needs with the protection of the environment, and why this is critical for future generations. Learn to evaluate environmental risks, gain an understanding of legal and regulatory frameworks, and discover the tools and methodologies used in the process. This course will leave you equipped with the basics you need to start navigating the world of Environmental Impact Assessments with confidence. Key Features of Environmental Impact Assessment Basics Course: CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Environmental Impact Assessment (EIA) Module 02: Legal and Regulatory Framework for EIA Module 03: EIA Process and Methodologies Module 04: Impact Analysis and Mitigation Strategies Module 05: Stakeholder Engagement and Public Participation Module 06: Conducting an Environmental Impact Assessment Module 07: Environmental Management Program Module 08: EIA Documentation, Monitoring, and Case Studies Learning Outcomes of Environmental Impact Assessment Basics Course: Analyze EIA foundations for comprehensive environmental understanding. Navigate the legal intricacies shaping EIA processes and obligations. Apply diverse methodologies in the meticulous execution of EIA procedures. Develop proficiency in assessing environmental impacts and devising effective mitigation. Foster adeptness in stakeholder engagement, ensuring public involvement and collaboration. Master the hands-on practice of conducting an encompassing Environmental Impact Assessment. Accreditation This Environmental Impact Assessment Basics course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this Environmental Impact Assessment Basics course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Environmentalists seeking a foundational grasp of assessment principles. Policy analysts aiming to understand the legal facets of environmental impact. Researchers desiring proficiency in EIA methodologies and analytical strategies. Community advocates and planners engaging in public participation initiatives. Government officials and project managers involved in environmental decision-making. Career path Environmental Policy Analyst Sustainability Consultant Project Environmental Manager Regulatory Compliance Specialist Public Engagement Coordinator Environmental Impact Researcher Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
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Design Sinking: How to Fail at Design Thinking - and How to Do It Better Design Thinking is ubiquitous these days. From developing new payment processes for car parks to optimizing the patient experience in public hospitals, from designing blockchain scenarios for savings banks to improving the employee experience at tech start-ups, from building intrapreneurial ventures for mobility providers to designing business models for aircraft parts logistics, from large-scale digital transformation campaigns on enterprise level to designing whole strategies of start-ups, SMEs and major corporations alike... Looking back to the last years as an innovation consultant and facilitator, the list could go on and on. Browsing all those cases one might easily get the impression that Design Thinking is some kind of 'magic wand' to just do it all - better, faster, cheaper and of course instantly ready for implementation, with a 100% guaranteed success rate. Germans would call it a 'Eierlegende Wollmilchsau' (engl. fig. 'egg laying wool-milk-pig'). Of course, it is not. Nevertheless, it has undoubtedly proven to be a highly important tool to master the transformations we're facing on so many levels.
Strengths 2.0: Applying Design Thinking to Individual and Team Strengths and Weaknesses Consider the adage that the definition of insanity is doing the same thing over and over again and expecting different results. Is it time to change your approach? Through the metaphor of sport, learn how individuals and teams can use innovation approaches to identify and leverage their unique strengths (and design around weaknesses). By attending this session, you will become empowered to: Achieve breakthrough performance by focusing on what you do best Decide what to Participant, quit or outsource, and plan to maximize team resources Create higher engagement and more effective collaboration with customers and colleagues
You Design Think More Than You Know Today's world is very volatile, uncertain, complex and ambiguous. What used to work, seems to work less efficient or effective. The pandemic shows us that the consequences in daily life can be huge. For some of us, this means confusion and struggle to find solutions to problems. Others reflect on what is happening and reframe this VUCA world as an opportunity for creating new products, services of systems. Start to think as a designer. Designing solutions serves users and customers. Real human beings with names, moods, needs and problems. We sometimes forget, because while creating solutions we fall in love with them. Our attention focuses on the solution. Design thinking has made empathizing with the customer one of the main anchor points. You always remember for whom you are designing and creating. How many ideas would you need to find the one that fits the problem of your user? Ten, a hundred or maybe more? The answer is, more than you think now. Start with questioning the problem. Play and collect different perspectives on the problem. Every single perspective leads to different ideas. In this way you easily reach a great number of solutions. We will share a few relevant, creative exercises so you can challenge your own dominant reaction to solving problems. Having this personal experience will help you to adopt a design thinking mindset to help your clients. What You Will Learn: Introduction to Design Thinking Two Exercises to change your perspectives on problems and solutions Reflection on one's own thinking system How to reframe constraints as valuable opportunities to find creative solutions
Using Design Thinking to Drive Innovation A new kind of leadership and thinking is required if innovation is the goal. The Design Thinking approach allows us to address a wide range of complex challenges, using a human-centered perspective towards solving a problem. The Design Thinking creative methods enable organizational change, combining what is desirable from a user point of view with what is economically viable and technologically feasible to create a better future for customers. However, Design Thinking is not another process, delivery framework or set of steps that needs to be followed; it requires a change of individual mindset and organizational culture. By sharing personal experience, Denis Vukosav will provide insights on how to encourage change and use Design Thinking to successfully drive innovation in an organization. Additionally, some of the key Design Thinking challenges on the innovation journey will be discussed and ways to resolve them will be suggested. Assess the benefits of the Design Thinking approach Recognize the challenges of innovation and ways to overcome them Identify leadership styles required for managing Design Thinking organizations
Strengths 2.0: Applying Design Thinking to Individual and Team Strengths and Weaknesses Consider the adage that the definition of insanity is doing the same thing over and over again and expecting different results. Is it time to change your approach? Through the metaphor of sport, learn how individuals and teams can use innovation approaches to identify and leverage their unique strengths (and design around weaknesses). By attending this session, you will become empowered to: Achieve breakthrough performance by focusing on what you do best Decide what to participant, quit or outsource, and plan to maximize team resources Create higher engagement and more effective collaboration with customers and colleagues
Using Design Thinking to Drive Innovation A new kind of leadership and thinking is required if innovation is the goal. The Design Thinking approach allows us to address a wide range of complex challenges, using a human-centered perspective towards solving a problem. The Design Thinking creative methods enable organizational change, combining what is desirable from a user point of view with what is economically viable and technologically feasible to create a better future for customers. However, Design Thinking is not another process, delivery framework or set of steps that needs to be followed; it requires a change of individual mindset and organizational culture. By sharing personal experience, Denis Vukosav will provide insights on how to encourage change and use Design Thinking to successfully drive innovation in an organization. Additionally, some of the key Design Thinking challenges on the innovation journey will be discussed and ways to resolve them will be suggested. Assess the benefits of the Design Thinking approach Recognize the challenges of innovation and ways to overcome them Identify leadership styles required for managing Design Thinking organizations