150 Business Process Modeling courses delivered Live Online

Duration 5 Days 30 CPD hours This course is intended for Consultants, Support, System Administrators Overview Upon completion of the course, students will be able to: Run a business process. Create a business process using the Graphical Process Modeler. Explain how to create a service configuration. Explain how to track an executable business process. Discuss the basics of Sterling B2B Integrator. This course teaches students techniques, tools, and recommended practices that can be used to run a business process, create a business process using the Graphical Process Modeler, explain how to create a service configuration, explain how to track an executable business process, and discuss the basics of Sterling B2B Integrator through a combination of lecture and hands-on labs. About IBM Sterling B2B Integrator High level overview of the Admin Console with an exercise to start the application XML and XPath Basics Review the basics of XML and XPath which is heavily used in the application Basic Business Process Concepts Reviewing what XML and XPath components are used to build business processes Reviewing how to manually execute a business process within the application Tracking and Troubleshooting Business Processes Exercises to demonstrate how to work with business process instances Graphical Process Modeler (GPM) Overview of the Graphical Process Modeler Exercises to walk through the development of a business process in the GPM Exercises for checking in, executing, and modifying business processes Introduction to Service Management Several exercises showcasing specific services/adapters and other functionality Best Practices Covers specific business process development methods that are best practice Mapping Introduction to the Map Editor and Standards Exercises to build and use an XML Encoder Map Typing Map Exercises to build and use a Typing Map Case Study Exercise to build an end-to-end solution using what was learned in previous exercises Tracking System Health Review of archiving, migrating, and deleting business processes Additional course details: Nexus Humans IBM Sterling B2B Integrator Fundamentals training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the IBM Sterling B2B Integrator Fundamentals course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Course Overview The Business Leadership course is designed to empower aspiring and existing leaders with the core competencies required to thrive in dynamic business environments. Through a structured and comprehensive learning journey, this course equips learners with strategic insights into management functions, leadership styles, organisational development, and performance enhancement. It explores key areas such as emotional intelligence, talent management, and ethical decision-making, while also covering communication, conflict resolution, and risk management. Whether you are aiming to lead teams, shape organisational direction, or drive change, this course delivers a strong foundation in leadership theory and practice. Learners will benefit from a thorough understanding of leadership frameworks that are essential for influencing, inspiring, and navigating complex workplace challenges. Upon completion, learners will be well-positioned to step into leadership roles or enhance their contribution to existing roles with confidence and clarity. Course Description This course delves into the essential components of effective business leadership by blending leadership theory with key managerial disciplines. Learners will explore leadership styles, employee motivation strategies, and succession planning, alongside modules on communication skills and managing meetings. Additional topics such as negotiation, conflict management, stress handling, and emotional intelligence provide a holistic perspective on leadership responsibilities. The course also examines organisational skills, risk management, and corporate responsibility—offering learners a solid grasp of strategic and ethical leadership. With practical knowledge of Microsoft Word, Excel, and PowerPoint integrated into the curriculum, learners will also gain competence in using essential tools for business documentation and presentations. Ideal for professionals looking to refine their leadership approach or aspiring individuals preparing for management roles, this course delivers comprehensive guidance on how to lead effectively and ethically across a range of business contexts. Course Modules: Module 01: Understanding Management and Leadership Module 02: Leadership Theories Module 03: Improving Management and Leadership Performance Module 04: High Performance Teams Module 05: Motivating Employees Module 06: Organisational Skills Module 07: Talent Management Module 08: Succession Planning Module 09: Business Process Management Module 10: Communication Skills Module 11: Negotiation Techniques Module 12: Managing Meetings and Giving Feedback Module 13: Managing Change Module 14: Time Management Module 15: Stress Management Module 16: Emotional Intelligence in Leadership Module 17: Managing Conflict Module 18: Dealing with Office Politics Module 19: Risk Management Module 20: Corporate Responsibility and Ethics Module 21: Microsoft Word, Excel, PowerPoint (See full curriculum) Who is this course for? Individuals seeking to build leadership capabilities for organisational roles. Professionals aiming to progress into managerial or executive positions. Beginners with an interest in leadership, team management, or business strategy. Entrepreneurs or business owners wanting to lead teams more effectively. Career Path Team Leader Department Manager Operations Supervisor Project Coordinator Human Resources Officer Business Consultant Organisational Development Executive Corporate Trainer

Course Overview This Leadership and Management course provides a comprehensive foundation for individuals aiming to thrive in supervisory or managerial positions across diverse sectors. Designed to enhance your ability to lead with confidence and integrity, the course explores essential leadership theories, management practices, and strategic planning methods. Learners will gain valuable insight into how to cultivate high-performing teams, manage organisational change, and apply ethical leadership principles. With a strong emphasis on effective communication, conflict resolution, and time management, this course ensures a well-rounded understanding of what it takes to guide teams, influence stakeholders, and achieve long-term business objectives. Whether you are aspiring to step into a leadership role or looking to refine your current management approach, this course equips you with the knowledge and awareness needed to lead with purpose and efficiency. Course Description This course delves into the key components of effective leadership and structured management. Covering everything from leadership theories and performance enhancement to organisational skills and emotional intelligence, it is structured to build your capability in motivating teams, handling workplace dynamics, and aligning business goals with people development. Topics such as negotiation, talent management, succession planning, and risk management are explored in depth, supported by modules on communication and corporate responsibility. You will also examine strategies for managing stress, driving change, and responding to office politics constructively. Through a structured and professionally developed curriculum, learners will develop a nuanced understanding of leadership principles and the core responsibilities that accompany managerial roles. This course encourages thoughtful, ethical, and informed leadership, enabling you to foster positive work environments and drive impactful results within any organisation. Course Modules: Module 01: Introduction to The Course Module 02: Understanding Management and Leadership Module 03: Leadership Theories Module 04: Improving Management and Leadership Performance Module 05: High Performance Teams Module 06: Motivating Employees Module 07: Organisational Skills Module 08: Talent Management Module 09: Succession Planning Module 10: Business Process Management Module 11: Communication Skills Module 12: Negotiation Techniques Module 13: Managing Meetings and Giving Feedback Module 14: Managing Change Module 15: Time Management Module 16: Stress Management Module 17: Emotional Intelligence in Leadership Module 18: Managing Conflict Module 19: Dealing with Office Politics Module 20: Risk Management Module 21: Corporate Responsibility and Ethics (See full curriculum) Who is this course for? Individuals seeking to build leadership confidence and strategic thinking. Professionals aiming to transition into management or senior roles. Beginners with an interest in leadership principles and organisational development. Team leads, supervisors, and aspiring managers across industries. Career Path Team Leader Operations Manager Human Resources Officer Department Head Business Development Manager Strategy Consultant Corporate Trainer Project Coordinator Office Manager Organisational Development Advisor

Process Improvement Course Overview: This course on Process Improvement provides a comprehensive foundation for learners to understand and apply key principles of process management and optimisation. Participants will explore various strategies, tools, and methodologies to streamline processes, enhance efficiency, and reduce waste. Emphasising real-world applicability, the course equips learners with the knowledge to analyse, design, and implement process improvements in a variety of professional settings. By the end, learners will be able to identify inefficiencies, propose targeted improvements, and contribute effectively to organisational performance enhancement. Course Description: In this course, learners will delve into the essentials of process improvement, covering fundamental concepts and frameworks used to optimise operations. Topics include the types of processes, the methodologies for process analysis, and the steps for implementing effective process improvements. Learners will gain a deep understanding of key process improvement techniques, such as Six Sigma and Lean, and develop the skills to assess and refine processes. The course also includes a LIVE demonstration, allowing learners to see the implementation of improvements in action, ensuring they are well-equipped to contribute to the efficiency of their organisations. Process Improvement Curriculum: Module 01: Introduction Module 02: The Fundamentals of Process Improvement Module 03: Types of Process in Process Improvement Module 04: The Process of Delivering Process Improvement Module 05: LIVE Demonstration of a Process Improvement Module 06: Close Out (See full curriculum) Who is this course for? Individuals seeking to enhance operational efficiency. Professionals aiming to advance their career in process management. Beginners with an interest in process improvement or management. Anyone looking to understand key strategies for process optimisation. Career Path: Process Improvement Specialist Business Process Analyst Operations Manager Lean Six Sigma Consultant Continuous Improvement Coordinator

Diploma in Data Analysis Fundamentals Course Overview The Diploma in Data Analysis Fundamentals provides a comprehensive introduction to the core principles and techniques used in data analysis. Throughout this course, learners will explore various data analysis tools and methods, such as Pareto charts, histograms, and control charts, to gain insights into processes and performance. By focusing on key data analysis skills, including identifying variation and interpreting results, this course empowers learners to use data-driven approaches to improve business processes. Upon completion, learners will have the ability to assess and present data effectively, enabling informed decision-making in a wide range of industries. Course Description This course covers essential topics in data analysis, including the principles of process management, tools for data analysis, and methods to interpret and present performance data. Learners will delve into key techniques such as Pareto charts, histograms, run charts, and control charts, focusing on how to use these tools to identify patterns, variations, and areas for improvement. The course also includes a structured approach to performance measurement and provides exercises to reinforce the theoretical knowledge gained. By the end of the course, learners will be equipped with the skills to analyse data, identify trends, and contribute to process improvement initiatives within their organisations. Diploma in Data Analysis Fundamentals Curriculum Module 01: Introduction Module 02: Agenda and Principles of Process Management Module 03: The Voice of the Process Module 04: Working as One Team for Improvement Module 05: Exercise: The Voice of the Customer Module 06: Tools for Data Analysis Module 07: The Pareto Chart Module 08: The Histogram Module 09: The Run Chart Module 10: Exercise: Presenting Performance Data Module 11: Understanding Variation Module 12: The Control Chart Module 13: Control Chart Example Module 14: Control Chart Special Cases Module 15: Interpreting the Control Chart Module 16: Control Chart Exercise Module 17: Strategies to Deal with Variation Module 18: Using Data to Drive Improvement Module 19: A Structure for Performance Measurement Module 20: Data Analysis Exercise Module 21: Course Project Module 22: Test your Understanding (See full curriculum) Who is this course for? Individuals seeking to enhance their data analysis skills. Professionals aiming to improve decision-making through data insights. Beginners with an interest in process improvement and business analysis. Data enthusiasts looking to build a solid foundation in analysis techniques. Career Path Data Analyst Business Intelligence Analyst Process Improvement Specialist Operations Analyst Quality Control Analyst

Business Management Course Overview This Business Management course provides learners with a comprehensive understanding of key management concepts and practices. Covering essential topics such as operations, business analysis, strategic planning, and risk management, the course equips learners with the necessary tools to handle various aspects of business management effectively. Through a blend of theoretical insights and applied learning, learners will develop the confidence to manage business operations, drive strategic growth, and navigate organisational challenges. The course is designed to provide value to individuals seeking to advance their management skills and progress in their careers. Course Description This course delves deeply into the core aspects of business management, providing a structured approach to understanding business operations, leadership, and decision-making. Learners will explore modules on business analysis, strategic management, and project development, as well as gain valuable skills in managing risk, performance, and human resources. The course covers critical areas including planning, forecasting, communication, and conflict management. By the end of the course, learners will have a broad understanding of how businesses operate and will be able to apply their learning to various management scenarios. Designed for those looking to enhance their management skills, the course ensures that learners gain a solid foundation in business management principles. Business Management Curriculum Module 01: Introduction to Business Management Module 02: Operations Management Module 03: Introduction to Business Analysis Module 04: Strategic Analysis and Product Scope Module 05: Project Management Module 06: Business Development and Succession Planning Module 07: Business Process Management Module 08: Planning & Forecasting Operations Module 09: Performance Management Module 10: Management of Cash and Credit Module 11: Managing Risk and Recovery Module 12: Quality Management Module 13: Communication Skills Module 14: Business Environment Module 15: Organisational Skills Module 16: Negotiation Techniques Module 17: Human Resource Management Module 18: Motivation and Counselling Module 19: Customer Service Module 20: Time Management Module 21: Conflict Management (See full curriculum) Who is this course for? Individuals seeking to build a career in business management. Professionals aiming to enhance their management and leadership skills. Beginners with an interest in business operations and management. Those looking to progress in roles related to business analysis, human resources, or strategic planning. Career Path Business Manager Operations Manager Project Manager HR Manager Strategic Planner Financial Analyst Customer Service Manager Risk Manager Organisational Development Specialist Performance Manager

Duration 4 Days 24 CPD hours This course is intended for This class is ideal for admins with at least 6 months of experience administering Salesforce, and is a great foundational course for anyone looking to earn their Salesforce Advanced Administrator credential. Overview Determine and implement appropriate data access and visibility settings. Manage configuration changes in a sandbox environment and move metadata between environments using change sets. Extend the functionality of your implementation with custom objects and apps. Extend your reporting to provide up-to-date views of your business. Customize the Salesforce mobile app and create quick actions to increase efficiency. Improve data quality so that the ongoing task of data maintenance is not so overwhelming. Implement complex business processes using workflow rules, Process Builder, approval processes, and flows. Take your Salesforce Administrator skills to the next level and supercharge your knowledge to solve pressing business needs. In this 4-day class, discover how to extend Salesforce with custom objects and Lightning apps, generate complex reports and dashboards, and automate complex business requirements to work more efficiently. Our Salesforce experts will share tips and best practices to take your admin skills to the next level and arm you with the skills to get more out of Salesforce. Record Access and Field Visibility Troubleshoot Record Access Understand the Impact of Territory Management on the Sharing Model Manage Field Visibility Change Management Manage Changes in a Sandbox Deploy Changes Using Change Sets Custom Objects and Apps Build Custom Objects, Tabs, and Apps Create Relationships Between Objects Use Delegated Administration Advanced Reporting Create Custom Report Types Build Exception Reports with Cross Filters Categorize Report Data with Bucketing Extend Summaries in Reports and Dashboards Display Multiple Views of Data Using Joined Reports Analyze Data Over Time with Historical Trending and Reporting Snapshots Salesforce Mobile App and Quick Actions Customize the Salesforce Mobile App Create Object-Specific Quick Actions Create Global Quick Actions Data Quality Assess, Cleanse, and Maintain Data Prevent Duplicate Records Using Duplicate Management Automated Business Processes Use Validation Rules, Formula Fields, Workflow Rules, and Process Builder to Enforce and Automate Business Processes Approval Processes Manage Approval Processes Troubleshoot Approval Processes Visual Workflow Understand Use Cases for Visual Workflow Build and Deploy a Flow Advanced Business Process Automation Understand When to Use Apex and Visualforce for Extending Business Process Automation Understand the Order of Execution for Automated Processes Use Debug Logs to Troubleshoot Business Process Issues

Duration 3 Days 18 CPD hours This course is intended for The Foundation course is designed for individuals who want to gain an overview of Business Analysis (Business Analysts, Requirements Engineers, Product manager, Product Owner, Chief Product Owner, Service Manager, Service Owner, Project manager, Consultants) Overview Students should be able to demonstrate knowledge and understanding of business analysis principles and techniques. Key areas are: the role and competencies of a business analyst strategy analysis business system and business process modelling stakeholder analysis investigation and modelling techniques requirements engineering business case development The business analyst role analyzes, understands and manages the requirements in a customer-supplier relationship and ensures that the right products are delivered. The Foundation Seminar gives a good introduction to the spectrum of this responsibility. Course Introduction Let?s Get to Know Each Other Course Overview Course Learning Objectives Course Structure Course Agenda Introduction to Business Analysis Structure and Benefits of Business Analysis Foundation Exam Details Business Analysis Certification Scheme What is Business Analysis? Intent and Context Origins of business analysis The development of business analysis The scope of business analysis work Taking a holistic approach The role and responsibilities of the business analyst The competencies of a Business Analyst Personal qualities Business knowledge Professional techniques The development of competencies Strategy Analysis The context for strategy The defiition of strategy Strategy development External environmental analysis Internal invironmental analysis SWOT analysis Executing strategy Business Analysis Process Model An approach to problem solving Stages of the business analysis process model Objectives of the process model stages Procedures for each process model stage Techniques used within each process model stage Investigation Techniques Interviews Observation Workshops Scenarios Prototyping Quantitative approaches Documenting the current situation Stakeholder Analysis and Management Stakeholder categories and identification Analysing stakeholders Stakeholder management strategies Managing stakeholders Understanding stakeholder perspectives Business activity models Modelling Business Processes Organizational context An altrnative view of an organization The organizational view of business processes Value propositions Process models Analysing the as-is process model Improving business processes (to-be business process) Defining the Solution Gab analysis Introduction to Business Architecture Definition to Business Architecture Business Architecture techniques Business and Financial Case The business case in the project lifecycle Identifying options Assessing project feasibility Structure of a business case Investment appraisal Establishing the Requirements A framework for requirements engineering Actors in requirements engineering Requirements elicitation Requirements analysis Requirements validation Documenting and Managing the Requirements The requirements document The requirements catalogue Managing requirements Modelling the Requirements Modelling system functions Modelling system data Delivering the Requirements Delivering the solution Context Lifecycles Delivering the Business Solution BA role in the business change lifecycle Design stage Implementation stage Realization stage

Duration 2 Days 12 CPD hours This course is intended for Application Consultant Business Analyst Business Process Architect Business Process Owner /Team Lead /Power User Enterprise Architect Executive Program/Project Manager Overview This course will prepare you to: Identify the key functional areas of SAP S/4HANA Finance Describe the capabilities of SAP S/4HANA Finance using selected business processes Understand integration aspects between Finance and Management Accounting Understand the concept of SAP FIORI in the context of SAP S/4HANA Finance This course will prepare you to Identify the key functional areas of SAP S/4HANA Finance Describe the capabilities of SAP S/4HANA Finance using selected business processes Understand integration aspects between Finance and Management Accounting Understand the concept of SAP FIORI in the context of SAP S/4HANA Finance Course Outline Positioning of Finance processes in the SAP S/4HANA Finance solution Financial Accounting: General Ledger Accounting Financial Accounting: Accounts Payable Integration Aspects between materials Management and Financial Accounting Management Accounting: Cost Centers Management Accounting: Internal Orders Financial Accounting: Asset Accounting Financial Accounting: Accounts Receivable Brief Overview of the Central Finance Option

Duration 3 Days 18 CPD hours This course is intended for Students receive comprehensive Microsoft Dynamics exam preparation, becoming familiarized with the Dynamics CRM customization and configuration tools. Aspirants also learn to leverage the platform tools to create custom objects, automate tasks, modify user interface, and perform other such customizations. Overview Configure the Dynamics CRM settingsConfigure different entities and fieldsImplement entity relationships, custom actions, workflows, and dialogsIdentify scenarios for utilizing multiple forms, and design considerations for chartsSet default share views and public views, and configure and manage dashboardsIdentify role-based business processesIdentify and manage business requirements and teams This course explains everything you need to know about customizing and configuring the Dynamics CRM 365 system in accordance with a company?s specific requirements. Introduction to Customization and Configuring Dynamics CRM Talent and Course Introduction Module Overview CRM Overview What is Dynamics Customization and Configuration? CRM Architecture Customization Methodology Module review Obtaining a Dynamics CRM Trial TEST YOUR KNOWLEDGE MODULE 1' Manage Microsoft Dynamics CRM Online Subscriptions Module Overview Configuring CRM Overview of CRM Security User Administration Mailboxes Teams CRM Security Model Module Overview Purpose of the CCRM Security Model Privileges Access Levels Security Roles Hierarchy Security Hierarchy Types Module review Introduction to Solutions Module Overview Solutions Overview Solution Detail Creating and Working with Solutions Working with Solution Assets Exporting Solutions Importing Solutions Module review Entity and Field Customization Module Overview Types Entities Entity Ownership Entity Properties System vs Custom Entities Custom Entities and Security Roles Overview of Fields Field Properties Module review Additional Field Customization Module Overview Creating Fields to Meet Client Needs Calculated Fields Rollup Fields CRM Option Sets Alternate Keys Field Level Security State and Status Reason Transitions Module Review Configure mobile devices Module Overview Types of Relationships How and where they are created Many to Many Relationships Hierarchical Data Entity Mapping Connection and Connection Roles Module Review Customizing Forms Module Overview Form types Qualities of a good form Building a Form Specialized Form Components Access Teams and Sub Grids Working with Navigation Additional Form Types Multiple Forms Form customizations and Mobile Clients Module Review Business Rules Module Overview Business Rules Business Rule Scope Trigger Rules Condition and Actions Else Conditions and Actions Occur When Conditions Are True Module review Views and Visualizations Module Overview Using Views View Customization System View Types Quick Find Customization Charts Customizing Dashboard Themes Module Review Introduction to Processes Module Overview Processes and Automation Workflow Basics Module review Business Process Flows What are CRM Business Process Flows Enabling Business Process Flows Steps Stages and Categories Conditional Branching Module Review Bringing it all Together Module Overview Review of Customization Topics Covered Senario Packaging in a Solution Module review