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Hone and apply advanced interpersonal communication skills within diverse sales contexts, ensuring effective communication with clients from various backgrounds. Display active listening skills as a cornerstone of successful sales conversations, actively engaging with customers to uncover their unique needs and preferences. Cultivate expertise in building and nurturing enduring client relationships, appreciating the significance of long-term partnerships in the sales process. Master the art of crafting and employing strategic questions to extract comprehensive information from clients, facilitating personalised and effective sales interactions. Apply consultative selling methods to systematically understand and address client needs, promoting tailored solutions for enhanced customer satisfaction. Acquire an in-depth knowledge of the products and services offered, enabling the delivery of comprehensive and persuasive sales pitches. Proficiently handle objections and rejections through the application of advanced objection-handling techniques, turning challenges into opportunities. Articulate and execute sophisticated negotiation strategies, ensuring favourable outcomes for both the customer and the sales professional. Skillfully adapt and customise sales scripts to various situations, mastering the art of balancing consistency with flexibility. Develop and apply persuasive communication skills, strategically influencing buying decisions through compelling and tailored messaging. Deepen understanding of the psychology of buyer behaviour, allowing for insightful and anticipatory responses to customer needs and preferences. Analyse and interpret market trends and competitor activities, integrating market intelligence into sales strategies for a competitive edge. 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Create and deliver compelling product demonstrations, showcasing features and benefits in a memorable and persuasive manner. Apply effective strategies for handling customer feedback, using feedback as a tool for continuous improvement. Understand the importance of brand loyalty in sales, implementing strategies to foster and reinforce customer loyalty. Develop skills in handling sales objections gracefully, turning objections into opportunities for further engagement. Demonstrate proficiency in using social media for sales outreach, harnessing the power of digital platforms for enhanced visibility. Apply effective strategies for handling and closing complex sales, navigating intricate sales processes with finesse. Master the use of analytics for optimizing sales strategies, leveraging data for data-driven decision-making. Understand the principles of value proposition development, crafting compelling value propositions that resonate with target customers. 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Understand the impact of cultural diversity on sales, adapting sales approaches to different cultural contexts. Learn effective ways to build credibility with clients, establishing trust as a foundation for successful sales relationships. Master the use of analytics for optimizing sales performance, leveraging data-driven insights for continuous improvement. Demonstrate proficiency in creating personalised sales strategies, tailoring approaches to individual client needs and preferences. Develop skills in creating persuasive sales proposals, compelling clients to take desired actions. Understand the principles of solution-focused selling, offering tailored solutions to meet specific customer needs. Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Sales & Marketing bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Sales & Marketing Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.
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About Course Master Client Management and Partnership with Strategic Account Management online course 'Account management' is the strategic approach that heavily emphasizes developing and maintaining excellent customer relations. Account managers serve as the primary point of contact and act as trusted advisors to their clients. They proactively identify opportunities, address concerns and work collaboratively to ensure customer satisfaction and success. This course demonstrates the importance of account management programs to an organization. We describe the key responsibilities of account managers and establish the need to build healthy customer relationships. Account Management Fundamentals will take you to journey to master how to maintain your customer relationships and develop their business with you in a competitive market. This course will teach you how top sales companies manage channel partnerships with retailers and resellers by using sales processes, frameworks, and skill sets. You will also learn how to implement a sales strategy to satisfy the needs of customers and boost customer satisfaction. You will be required to demonstrate your account management abilities in areas ranging from customer care to customer success and critical account management.This course will prepare you as a strategic account manager to convert newly developed client relationships into long-term accounts that will help both the customer and the business reach long-term goals. Do you want to start a career in Account Management or improve your Account Management skills? Then this Account Management course will give you a solid foundation to become a confident Account Management professional while also supporting you in increasing your Account Management expertise. This Account Management course will provide you with education from industry specialists. The Account Management course is divided into 9 lectures. If you successfully complete the Account Management course, you will receive an instant pdf certificate free of charge. You may achieve your goals and prepare for your ideal profession by enrolling in this comprehensive Account Management course. The Account Management course offers students a comprehensive learning experience. This Account Management course is intended for professionals who want to excel in their field. This Account Management course covers all you need to know to become a specialist. The Account Management course begins with an overview of the Account Management. This Account Management course will provide you a complete overview of the Account Management, covering key ideas, usage techniques, and in-depth knowledge. The Account Management course materials were created with the help of Account Management professionals, and all information on Account Management is maintained up to date on a regular basis so that learners do not fall behind on current trends/updates on Account Management. You can learn new skills in Account Management by taking the Account Management course. Account Management training has been expertly designed for you to do remotely via e-learning. What Will You Learn? Define what you need to know about each client and will have the tools to find it Analyse the client Decision-Making Process Set realistic and challenging goals for each account Map out a key account strategy and action plans for current accounts List key skills and qualities required to succeed as an account manager Explain how to build profitable relationships with customers Identify the needs and wants of potential clients Evaluate the risk factors involved in selecting a port for your imports Recognize possible changes that could affect your business Course Content Introduction to Fundamentals of Account Management Introduction to Fundamentals of Account Management Key Account Manager Key Account Manager Account Management Roles and Responsibilities Account Management Roles and Responsibilities Relationship Stages Relationship Stages Developing Key Relationships Developing Key Relationships Account Management Activities Account Management Activities Identifying and Responding to Business Changes Identifying and Responding to Business Changes Account Risk Adjustments and Reassignments Account Risk Adjustments and Reassignments Conclusion Conclusion A course by Xpert Learning RequirementsBasic skills in English and Elementary understanding of Sales Audience Suitable for sales and business development people at all levels looking to identify opportunities and grow their key accounts by developing strategies to manage strong partnership relationships. Audience Suitable for sales and business development people at all levels looking to identify opportunities and grow their key accounts by developing strategies to manage strong partnership relationships.
Presently, there are roughly 1.9 million people working in the hospitality industry. And if you prefer to study this Advanced Diploma in Restaurant and Hospitality Management course, then there is a probability for you to be one of them. We all probably know why the hospitality industry is so thriving these days, and why so many people desire to work in it. We have delicately designed this course where you will learn restaurant and hospitality management at the same time. You will learn how to work in a fast-paced environment and perform varied tasks every day. Become a part of the foodservice industry and learn hospitality management with just one single course. Who is the course for? Any professional who works in the hotel or part of a hotel's management People who have an interest in hospitality and management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Advanced Diploma in Restaurant and Hospitality Management - Update Version Module 1: Introduction to Hospitality Management Introduction to Hospitality Management 00:21:00 Module 2: An Overview of Hotel Industry An Overview of Hotel Industry 00:15:00 Module 3: The Process of Selection and Recruitment in Hospitality Industry The Process of Selection And Recruitment in Hospitality Industry 00:18:00 Module 4: The Process of Development and Training in Hospitality Industry The Process of Development and Training in the Hospitality Industry 00:21:00 Module 5: Management of Front Office Operations Management of Front Office Operations 00:16:00 Module 6: Management of Housekeeping, Engineering and Security Operations Management of Housekeeping, Engineering and Security Operations 00:24:00 Module 7: Management of Food and Beverage Operations Management of Food and Beverage Operations 00:17:00 Module 8: Management of Service Quality in Hospitality Industry Management of Service Quality in the Hospitality Industry 00:17:00 Module 9: Marketing in Travel and Tourism Business Marketing in Travel and Tourism Business 00:21:00 Module 10: Accounting in Hospitality Industry Accounting in Hospitality 00:23:00 Module 11: Customer Satisfaction Customer Satisfaction 00:20:00 Module 12: E-Hospitality and Technology E-Hospitality and Technology 00:19:00 Advanced Diploma in Restaurant and Hospitality Management - Old Version Starting a Restaurant Are you ready for the challenge? 00:15:00 How to decide on a concept 00:30:00 Designing your restaurant 00:15:00 Friends and family 00:15:00 Writing a Business Plan 00:30:00 Insurance 00:15:00 Restaurant Organizations that you need to check out. 00:15:00 What are the best Catering Industry Trade Shows? 00:15:00 Managing a Restaurant Managing Yourself 00:30:00 Managing Others 00:30:00 Managing Your Money 00:15:00 Managing Your Food and Supplies 00:30:00 Managing Everything Else 00:30:00 Starting Food Catering Where You Work 00:15:00 Health and safety 00:15:00 Staff, Suppliers and Transport 00:00:00 Food Hygiene 01:00:00 Rules about Menus 00:15:00 Paperwork and Finances 00:15:00 Law 00:15:00 Food Business Food Business Basics 00:45:00 Put Together Your Business Concept 00:10:00 Identify Your Target Market 00:10:00 Identify Your Competition 00:10:00 Write A Mission Statement 00:10:00 Downline Basics 00:15:00 Equipment And Supplies 00:10:00 Marketing And Quality Control 00:10:00 Wrapping Up 00:05:00 Hospitality Introduction to Hospitality 00:15:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Types of Accommodation 00:15:00 Types of Room 00:30:00 Types of Hotel Guests 00:15:00 Hospitality Management Introduction to Hospitality Management 01:00:00 Influences Which Affect the Industry 00:05:00 The Development of the Hospitality Industry 00:05:00 Hospitality Brands 00:15:00 Accommodation 00:05:00 Food Service 00:05:00 Successful Quality Management 00:05:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Business Planning and Management bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 30 course mega bundle that will exceed your expectations within your budget. The Business Planning and Management related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Business Planning and Management bundle will help you build a solid foundation to become a proficient worker in the sector. This Business Planning and Management Bundle consists of the following 25 CPD Accredited Premium courses - Course 1: Successful Business Networking Skills Course Course 2: Advanced Business Plan Course 3: Business Management Training Course 4: Business Process Management Course 5: Business Etiquette & Professionalism Course 6: Business Development & Sales Course 7: Certificate in Purchasing and Procurement Course 8: Six Sigma & Lean Process Course 9: SAP Controlling (CO) - Product Costing with S4HANA Course 10: Business Intelligence | Basics of Data & Data Mining Course 11: Financial Business Analysis Course 12: Sage 50 Training Course 13: Logistics & Operations Management - Level 5 Course 14: Digital Marketing Diploma Level 3 Course 15: Management Tools for Quality Control Course 16: Crisis Management Course 17: Strategic Business Management Course 18: Business Productivity Training Course Course 19: Managing Budgets Course 20: Business Analysis Course 21: Xero Accounting Diploma Course 22: Online Bookkeeping and Quickbooks Course Course 23: Social Media Marketing for Your Business Course 24: Surviving Small Business in Pandemic & Recession Course 25: Business Law 5 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 1: Career Development Plan Fundamentals Course 2: CV Writing and Job Searching Course 3: Interview Skills: Ace the Interview Course 4: Video Job Interview for Job Seekers Course 5: Create a Professional LinkedIn Profile Learning Outcome This tailor-made Business Planning and Management bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Business Planning and Management Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Business Planning and Management bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Business Planning and Management Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Uplift your career as a massage business, or join a company engaged in providing Massage Therapy services to clients with our comprehensive Reflexology, Aromatherapy and Acupuncture course. With a single payment, you will gain access to Reflexology, Aromatherapy and Acupuncture Complete Bundle including 10 Career development courses, an original hardcopy certificate, transcript and a student ID card. What other courses are included with this Reflexology, Aromatherapy and Acupuncture Complete Bundle? Course 1: Herbal Mastery Advanced Course - Level 4 Course 2: Herbalist: Cold and Flu Remedies Course 3: Cupping Massage Therapy Masterclass Course 4: Hydrotherapy Course 5: Personal Hygiene Course 6: Biohacking Your Physical and Mental Health Course 7: GDPR in Healthcare Course 8: First Aid Training Course 9: Infection Prevention Training This Reflexology, Aromatherapy and Acupuncture Complete Bundle is the ideal choice for those individuals who enjoy helping people and who want to use their knowledge of the body to help individuals to relax through Massage techniques. Aromatherapy - Aromatherapy uses aromatic plant extracts and essential oils to treat physical illness and mental stress. So, you need to know the types of essential oils to use for a specific purpose, the nature of massaging, methods of using the oils, and more. The course covers all the essential techniques along with the history of aromatherapy. Reflexology - Reflexology applies pressure to certain areas on the feet, hands, and ears as the branch believes that there are some reflex points in these areas. The techniques of applying pressure to the right place, the reflex areas of our body, etc. will be covered in the course. Acupuncture - Acupuncture is a Chinese alternative medicine technique that inserts thin needles at specific points on the body to manipulate the flow of energy. The course shows you the techniques of doing Acupuncture along with the types of needles, how it works, and more. Learn how to ease others' pain and discomfort and start a rewarding career with intensive training for Body Therapy. This complete learning package supplies will coach you in every kind of natural treatment for the human body and a healthier lifestyle. The Reflexology, Aromatherapy and Acupuncture Complete Bundle course is designed to deliver the maximum amount of knowledge and essential tuition, covering an impressive range of soothing remedies. You will be tutored in the varied practices of Massage, including; Relaxation, Aromatherapy, Full Body, Traditional Swedish, Acupressure, Deep Tissue, and Professional Cupping. It has never been so easy to train in every type of Holistic therapy. Take this Reflexology, Aromatherapy and Acupuncture Complete Bundle anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Reflexology, Aromatherapy and Acupuncture Complete Bundle will provide you with the CPD certificate that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Reflexology, Aromatherapy and Acupuncture Complete Bundle has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Reflexology, Aromatherapy and Acupuncture Complete Bundle is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this Reflexology, Aromatherapy & Acupuncture: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Reflexology, Aromatherapy and Acupuncture Complete Bundle Alternative health treatments are increasing in popularity now more than ever before! According to the General Council for Massage Therapies (UK), consumers received 214 million messages in 2018, with an upward trend from prior years. Curriculum Course 1: Reflexology, Aromatherapy and Acupressure Complete Bundle Reflexology, Aromatherapy and Acupuncture Introduction to Massage Therapy Massage History The Role of A Massage Therapist Tissues, Organs, & Neuromuscular systems General Benefits of Massage Indian Head Massage Facial Massage Neck Massage Back Massage Full Body Massage Swedish Massage Sports Massage LomiLomi Massage Anti-Cellulite Massage Hot Stone Massage Thai Foot Massage Prenatal Massage Medical Massage Baby Massage Trigger Point Therapy Thai Massage Reflexology How A Massage Therapist Can Start A Business Marketing Your Business Complimentary Massages Building Your Clientele Other Ways To Market Your Business Conclusion to Massage Aromatherapy Lesson 1 - Introduction Lesson 2 - History Lesson 3 - Methods of Extraction Lesson 4 - General Properties Lesson 5 - Carrier Oils and Blending Lesson 6 - Part 1 - Essential Oils Lesson 6 - Part 2 Lesson 6 - Part 3 Lesson 7 - Safety Lesson 8 - Contraindications Lesson 9 - Methods of Use Lesson 10 - Body Processes Lesson 11 - Skeletal System Lesson 12 - Muscular System Lesson 13 - Circulatory System Lesson 14 - Respiratory and Digestive Lesson 15 - Endocrine System Lesson 16 - Urinary & Lymphatic Systems Lesson 17 - Nervous System Lesson 18 - Integumentary and Olfactory Systems Lesson 19 - DNA And many more... Acupressure What is Acupressure? How to Apply Pressure to Acupressure Points 88 Self Acupressure Key Points to Remember What are Meridians? The Role of the Meridians The Meridian Clock Key Points to Remember Essentials Before Getting Started How to Begin and End an Acupressure Treatment Potent Points to Clear Channel Pain 1 Potent Points to Clear Channel Pain 2 Potent Points to Clear Channel Pain 3 And many more... Course 2: Herbal Mastery Advanced Course - Level 4 Introduction to Herbal Medicine Regulations and Safety Introduction to Botany Chemistry of Herbs Preparation of Herbal Remedies Herbal Hair and Skin Care Herbalist Approach and Conventional Herbal Medicines Herbs of Bible and China Ayurvedic Medicine Aromatherapy Creating a Successful Herbal Business Course 3: Herbalist: Cold and Flu Remedies Module 01: Basics of Herbal Medicine Module 02: Modern Herbal Medicine Module 03: Herbal Remedies for Preventing Common Cold & Flu Module 04: Herbal Remedies for Fighting Cold & Flu Symptoms Module 05: Recipe for Making Herbal Medicine for Cold & Flu at Home Module 06: Creating a Successful Herbal Business Course 4: Cupping Massage Therapy Masterclass Introduction A Brief History of Cupping A Word About Cupping Marks Cupping Contraindications Supplies and Room Set Up Cupping Massage Techniques Cupping for Rotator Cuff Cupping for the Forearms & Hand Cupping for the Hips, Hamstrings & IT Band Cupping for the Calves & Feet Cupping for the Quads & Adductors Cupping for Knee Pain Cupping for Shin Splints Massage Cupping Techniques for Shin & Calves Safety and Sanitation of Cups Course 5: Hydrotherapy Module 1: Introduction to Hydrotherapy Module 2: Anatomy and Physiology Review Module 3: Types of Hydrotherapy Module 4: Effects of Hydrotherapy Module 5: Common Conditions Treated with Hydrotherapy Module 6: Hydrotherapy for Shoulder and Lower Limb Module 7: Hydrotherapy for Animals Course 6: Personal Hygiene Module 01: Introduction to Personal Hygiene and a Brief History Module 02: Looking Clean, Smelling Clean Module 03: Improving and Maintaining Oral Health Module 04: Care of the Eyes Module 05: Ear Care Secrets Module 06: Foot & Nail Care in Personal Hygiene Module 07: Hair Care Hygienic Ways Module 08: Hygienic Approach to Skin Care Module 09: Maintain Good Toilet Hygiene Module 10: Potential Hygiene Guidelines Module 11: Personal Hygiene During Coronavirus Pandemic Course 7: Biohacking Your Physical and Mental Health Module 01: Introduction Module 02: Sleep - So MUCH More Than Just Rest Module 03: Blue Light & Red Light Module 04: Mindfulness & Movement Module 05: What You Put In Your Mouth is KEY! Module 06: Hidden Secret - 'Cryotherapy' Module 07: Importance Of PURE Air Module 08: Final Thoughts & Recommendations Course 8: GDPR in Healthcare Module 01: Introduction to GDPR Module 02: GDPR and Healthcare Setting Module 03: General Data Protection Regulations Explained Module 04: Lawful Basis for Preparation Module 05: Responsibilities and Obligations Module 06: Electronic Medical Records Module 07: Rights and Breaches Course 9: First Aid Training Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing with Minor Injuries at the Workplace Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing With Fractures and Dislocations Call for an Emergency Course 10: Infection Prevention Training Module 01: Infection Prevention and Control Policy in the UK Module 02: Principles of Prevention and Control of Infection Module 03: Immunization Module 04: Infections Spread by Food and Water Module 05: Infections Spread by Animals and Insects, and Less Common Infections Found in the UK Module 06: Infections & Diseases Spread by Person-to-Person Contact Module 07: Infections Spread by Sexual Contact Module 08: Infections Spread by Blood and Body Fluids How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 135 CPD hours / points Accredited by The CPD Certification Service Who is this course for? There is no experience or previous qualifications required for enrolment on this Reflexology, Aromatherapy and Acupuncture Complete Bundle. It is available to all students of all academic backgrounds. Note: This is not a professional course. This course only covers theoretical knowledge about the topic. Requirements Our Reflexology, Aromatherapy and Acupuncture Complete Bundle is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path This Reflexology training course will lead you to many different career opportunities, here are few prospects: Complementary Therapist- £27,000 per annum Reflexologist - £43,000 per annum Massage Therapist - £40,000 per annum And many more! Certificates Certificate of completion Digital certificate - Included