598 Business & Marketing courses

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Exotic Animal Care bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Exotic Animal Care bundle will help you stay ahead of the pack. Throughout the Exotic Animal Care programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Exotic Animal Care course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Exotic Animal Care Bundle Consists of the following Premium courses: Course 01: Exotic Animal Care Course 02: Animal Nutrition & Diet Course 03: Animal Science Course 04: Horse Care and Stable Management Course 05: Veterinary Nursing and Medical Emergencies Level 4 Course 06: Training for Puppies Course 07: Dog Groomer Training Course 08: Pet First Aid Course 09: Pet Business Course Course 10: Infection Prevention Training Course 11: Personal Hygiene So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Exotic Animal Care: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and international students have to pay £9.99. Curriculum: Course 1: Exotic Animal Care Module 01: Introduction Module 02: Basic Animal Health Module 03: Hygiene Module 04: First Aid for Animals Module 05: Exotic Animals and Zoonotic Diseases Module 06: Learning about Horses Module 07: Learning about Birds Module 08: Caring Rabbits & Guinea-Pigs Module 09: Care of Chipmunks, Chinchillas and Degus Module 10: More about Ornamental Fish Module 11: Taking Care of Amphibians Module 12: Specific information on Reptiles Course 2: Animal Nutrition & Diet Module 01: Animal Care & Welfare Module 02: Animal Nutrition Module 03: Basic Animal Health Course 3: Animal Science Module 01: Principles of Animal Science Module 02: Animal Anatomy and Physiology Module 03: Cell Biology Module 04: Biochemistry Module 05: Animal Microbiology Module 06: Genetics and Evolution Module 07: Animal Nutrition Module 08: Animal Disease and Medicine Module 09: Animal Behavioural Ecology Module 10: Pet Care Module 11: Wildlife Management Module 12: Animal Welfare Course 4: Horse Care and Stable Management Module 01: Introduction to Stable Management Module 02: Environment Module 03: Diet Module 04: The Healthy Horse Module 05: Nursing the Sick Horse Module 06: Tethering Module 07: Plants Poisonous to Horses Module 08: Zoonotic and Notifiable Diseases Module 09: Pre-purchase Vetting Module 10: Yard Work and Riding Out Module 11: Health and Safety Module 12: Manure Management Module 13: Travelling Horses Course 5: Veterinary Nursing and Medical Emergencies Level 4 Module 01. Introduction to Veterinary Nursing Module 02. Basic Care and Animal Welfare of All Species Module 03. Career Prospect and Development Module 04. Veterinary Nursing Legislation Module 05: Collapse & Unconsciousness Module 06: Cardiopulmonary Resuscitation Module 07. Shock Module 08. Bleeding Module 09. Bandage Module 10. Fractures Module 11. Seizures Module 12. Choking & Drowning Module 13. Heat Stroke & Hypothermia Module 14. Burns & Scalds Module 15. Poisoning Module 16. Bites and Stings Module 17. Common Emergencies Module 18. Managing a First Aid Scenario Module 19. Pet First Aid Kit Course 06: Training for Puppies The Proof Is In The Pudding - This Is What People Say Here's What You'll Get From This Course How To Choose The Right Puppy For You And Getting Ready To Bring Them Home The 4 Top Puppy Problems Answered More Puppy Questions Answered Course 7: Dog Groomer Training Module 1: The History of Dog Grooming Module 2: Why Do We Groom? Module 3: Anatomy Module 4: Breed Groups and Coat Types Module 5: Equipment and Techniques Module 6: Keep Your Dog Healthy and Clean Module 7: Things to Look for Before You Groom a Dog Module 8: Pre-grooming and General Care Module 9: Preparation Module 10: Skin Conditions Module 11: How to Bathe Your Dog Module 12: How to Get Your Dog to Love Bath Time Module 13: Drying Your Dog After a Bath Module 14: Bathing and Drying: General Considerations Module 15: Grooming Details (Clipping, Scissors, Ears, Teeth, Feet, Bottoms) Module 16: Basic First Aid Course 8: Pet First Aid Module 01: Basics of First Aid Module 02: Handling Fracture and Injuries Module 03: Stings, Bites and Burns Module 04: Impalement Injuries, Drowning and Choking Module 05: Pet First Aid for Fainting, Fever and Dehydration Module 06: First Aid for Breathing Problems Module 07: Diarrhoea and Vomiting Module 08: Treatment for Difficult Labour and Poisoning Module 09: Straining, Sunburn and Wounds Module 10: Shock and Regular Check-Ups Module 11: Cardiopulmonary Resuscitation (CPR) Module 12: Tips for Handling Pets Course 9: Pet Business Course Introduction Legal Requirements Running Your Own Business Marketing Setting Your Prices Business Costs Forms & Record Keeping Pre-Service Visit Difficulties & Challenges Course 10: Infection Prevention Training Module 01: Infection Prevention and Control Policy in the UK Module 02: Principles of Prevention and Control of Infection Module 03: Immunization Module 04: Infections Spread by Food and Water Module 05: Infections Spread by Animals and Insects, and Less Common Infections Found in the UK Module 06: Infections & Diseases Spread by Person-to-Person Contact Module 07: Infections Spread by Sexual Contact Module 08: Infections Spread by Blood and Body Fluids Course 11: Personal Hygiene Module 01: Introduction to Personal Hygiene and a Brief History Module 02: Looking Clean, Smelling Clean Module 03: Improving and Maintaining Oral Health Module 04: Care of the Eyes Module 05: Ear Care Secrets Module 06: Foot & Nail Care in Personal Hygiene Module 07: Hair Care Hygienic Ways Module 08: Hygienic Approach to Skin Care Module 09: Maintain Good Toilet Hygiene Module 10: Potential Hygiene Guidelines Module 11: Personal Hygiene During Coronavirus Pandemic CPD 115 CPD hours / points Accredited by CPD Quality Standards Requirements There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

This short workshop is designed to walk you through the basics of creating a pen portrait of your ideal customer – in this case, teachers. Understand what they want and need, hone your messaging and move towards increasing your visibility.

Learn how to master the art of selling with this Sales Psychology Course. You will explore the psychological principles behind successful sales, how to understand your customers' needs and motivations, and how to negotiate win-win deals

The Hospitality Manager is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Hospitality Manager consists of several modules that take around 4 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 1: Introduction to Hospitality Management Introduction to Hospitality Management 00:23:00 Module 2: The Process of Selection and Recruitment in Hospitality Industry The Process of Selection And Recruitment in Hospitality Industry 00:21:00 Module 3: The Process of Development and Training in Hospitality Industry The Process of Development and Training in the Hospitality Industry 00:24:00 Module 4: Management of Front Office Operations Management of Front Office Operations 00:19:00 Module 5: Management of Housekeeping, Engineering and Security Operations Management of Housekeeping, Engineering and Security Operations 00:27:00 Module 6: Management of Food and Beverage Operations Management of Food and Beverages Operations 00:20:00 Module 7: Management of Service Quality in Hospitality Industry Management of Service Quality in the Hospitality Industry 00:20:00 Module 8: Marketing in Travel and Tourism Business Marketing in Travel and Tourism Business 00:24:00 Module 9: Accounting in Hospitality Industry Accounting in Hospitality 00:26:00 Module 10: Customer Satisfaction Customer Satisfaction 00:23:00 Module 11: E-Hospitality and Technology E-Hospitality and Technology 00:22:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Floristry: Floristry Online Training Would you like to go on an enlightening adventure in floristry? Our complete Floristry course is available for you to hone your abilities in the complexities of this fascinating Floristry topic. This Floristry programme will provide you with essential insights into Floristry ideas and practises. The major goal of this Floristry course is to provide learners with a solid grasp of Floristry techniques. You will be able to apply them in a variety of situations after completing this Floristry course. Marketing, customer service, floral design, and flower arrangements are lesson parts of the Floristry course. You will learn how to produce funeral flowers, wreaths, and bouquets in this Floristry course. Start our Floristry course to dive into the fascinating world of Floristry and discover the unlimited job prospects! Learning Outcome of Floristry: Floristry Course After completing this Floristry: Floristry course you will learn about: Floristry introduction, careers in Floristry, roles and responsibilities as a Floristry artist. The Floristry course describes how to start your own business. Marketing and Getting Customers are also part of the Floristry course. You will know about flowers, arrangements, storing and maintaining of flowers as a Floristry specialist. The floristry course teaches how to process, design and bouquet-making ideas. This Floristry course is helpful for making funeral flowers and wreaths. Main Course: Floristry Training Free Courses are including with this Floristry: Floristry Course Along with The Floristry: Floristry Course, We Offer a free Garden Design & Landscaping course Along with The Floristry: Floristry Course, We Offer a free Level 2 Certificate in Understanding Climate Change and Environmental Awareness Course Special Offers of this Floristry: Floristry Training Science Course This Floristry: Floristry Course includes a FREE PDF Certificate. Lifetime access to this Floristry: Floristry Course Instant access to this Floristry: Floristry Course Get FREE Tutor Support to this Floristry: Floristry Course Floristry: Floristry Online Training This floral design curriculum will give you important knowledge about floral concepts and techniques. The primary goal of this floral design course is to provide students with a solid understanding of floral techniques. After completing this Floristry: Floristry course, you will be able to apply them in a variety of contexts. The Floristry: Marketing, customer service, floral design, and flower arrangements are all covered in this course. You will learn how to make wreaths, bouquets, and funeral flowers in this floral design course. Who is this course for? Floristry: Floristry Online Training The Floristry: Floristry course is intended for a diverse group of people who want to improve their Floristry knowledge and abilities. Requirements Floristry: Floristry Online Training To enrol in this Floristry: Floristry Course, students Need: To join in our Floristry: Floristry Course, you must have a strong command of the English language. To successfully complete our Floristry: Floristry Course, you must be vivacious and self driven. To complete our Floristry: Floristry Course, you must have a basic understanding of computers. A minimum age of 15 is required to enrol in this Floristry: Floristry Course. Career path Floristry Online Training Completing the Floristry: Floristry course can lead to fascinating possibilities in a variety of Floristry-related industries.

Description: Do you want to get enormous views on your Youtube video? Extraordinary!There are many reasons why you may need many viewers to your video. It may be the case that you want to promote your business or you just essentially need to be popular. Whatever it is, the video is the best mean for advertising on the net. Keeping in mind the end goal to get 10,000 views, there are many elements that come into. There is normally not only one component alone that will be in charge of your video getting 10,000 views alone.This course will introduce you to 14 surefire ways to explode your views and subscriber count in a short time. Who is the course for? Individuals interested in creating a YouTube video, but don't know where to start Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Video making is a useful qualification to possess, and would be beneficial for the following careers: Freelance Videographer Video editor Production Assistant Blogger. Crash Course in YouTube Video Making Introduction 00:15:00 Write An Interesting & Descriptive Title For Your Video 01:00:00 Write A 'Descriptive' Description 01:00:00 Add Keywords In Your Tags 00:30:00 Share Your Videos On Facebook & Twitter 00:30:00 Get As Many Likes and Comments As Possible 00:15:00 Make Your Video A 'Video Response' To A Popular Related Video 00:15:00 Make Your Videos Go Viral 00:30:00 Get Subscribers to Your Channel 01:00:00 Use Links To Your Other Videos In Annotations 00:30:00 Post Your Video to Your Blog or Website 00:30:00 Post Video On Forums 00:30:00 Bookmark Your Video(s) On News/Social Bookmarking Sites 00:30:00 Promote Your Video On YouTube 00:30:00 Conclusion 00:15:00 Mock Exam Mock Exam- Crash Course in YouTube Video Making 00:20:00 Final Exam Final Exam- Crash Course in YouTube Video Making 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Our business photography courses are created to help individuals learn how to take professional-quality photographs for use in a business setting. By taking these courses, individuals and businesses can gain the skills and knowledge they need to create visually appealing content that can help their business stand out in a crowded marketplace. About the course Courses are focussed on the client’s requirements and are bespoke to their needs. We cater from one-to-one courses for small businesses to whole marketing departments for multinationals. So whether you’re a dog walker who wants more views or a design company that needs more collateral, we can help improve your stock imagery. These classes cover a range of topics, including learning your camera settings, lighting, composition, and editing techniques. Clients will learn how to use their cameras to capture high-quality images that can be used for marketing materials, social media posts and other promotional materials. They will also learn how to edit their photos using professional software packages like Adobe Lightroom and Apple Photos to give their images that extra pop. The important stuff These courses are all bespoke in nature so pricing will vary but we start at £350 for a three-hour course. We will discuss your specific needs before the course and make sure we cover them during the course. We will travel to your place of work so you get the relevant experience in the right environment.

Learn more about the elements of sales through Sales Management and Marketing course, relying on talent and techniques used by successful sales organizations. Through the use of digital media and other interactive client communication methods, Sales Management and Marketing course adapts traditional sales concepts to the evolving corporate world. You will get FREE Communication Skills course along with this sales management and marketing diploma course. Key Highlights for Sales Management and Marketing: 2 CPD Accredited Courses Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced online course Modules Curriculum Breakdown of Sales Management and Marketing: Module 01: Introduction to Sales Module 02: Sales Growth Module 03: Sales Hypnosis Module 04: Sales Presentation Module 05: Sales and Marketing Module 06: Leverage and Limitations Module 07: Communication Skills Module 08: Sales Negotiations Module 09: Dealing with Customers Module 10: Handling Objections Module 11: Tips and Tricks for Sale Certification CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in Sales Management and Marketing course. However, This course particularly effective for- Students Recent graduates Job Seekers in related field Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill Requirements Learners seeking to enrol for the Sales Management and Marketing Course should meet the following requirements; Basic knowledge of English Language, which you have already Basic Knowledge of Information & Communication Technologies for studying online or digital platform Stable Internet or Data connection in your learning devices Career path After completing Sales Management and Marketing course, you can explore trendy and in-demand jobs related to this course. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Level 1 Sales & Marketing with Customer Service & Negotiation Skills Embark on a career-defining journey with our Level 1 course, designed to build foundational expertise in Sales & Marketing. Deepen your understanding of Sales dynamics and Marketing strategies, complemented by exceptional Customer Service skills. Emerge as a skilled professional in Sales & Marketing, equipped with advanced negotiation techniques to excel in the competitive business landscape. Learning Outcomes: Master foundational concepts in Sales for effective Sales & Marketing. Understand the core principles of Marketing in the Sales & Marketing arena. Develop exceptional Customer Service skills for Sales success. Enhance Sales & Marketing strategies with proficient Negotiation Skills. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Sales & Marketing Level 1 Course Syllabus: 01: Basics of Sales for Sales & MarketingDelve into the key elements of Sales, understanding the sales process, techniques, and strategies essential for success in Sales & Marketing.Learn to identify customer needs and effectively present solutions. 02: Basics of Marketing in Sales & MarketingExplore fundamental Marketing concepts, including market analysis, brand management, and marketing communication, as they relate to Sales.Understand how effective Marketing strategies can drive Sales success. 03: Customer Service Excellence in Sales & MarketingAcquire skills in Customer Service, crucial for maintaining client relationships and enhancing the Sales process.Learn to address customer queries and challenges with professionalism and efficiency. 04: Negotiation Skills for Sales & Marketing ProfessionalsDevelop advanced Negotiation Skills, a vital tool for closing deals and fostering long-term business relationships in Sales & Marketing.Understand negotiation dynamics and tactics to achieve win-win outcomes.

Register on the Spiritual Life Coaching today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Spiritual Life Coaching is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Spiritual Life Coaching Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Spiritual Life Coaching, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Basics of Spiritual Life Coaching Basics of Spiritual Life Coaching 00:35:00 Module 02: Understanding Spiritual Life Coaching Understanding Spiritual Life Coaching 00:46:00 Module 03: Fundamental Qualities of a Coach Fundamental Qualities of a Coach 00:55:00 Module 4: Advanced Coaching Advanced Coaching 00:57:00 Module 05: Ethical Guideline Ethical Guideline 00:50:00 Module 06: Marketing Your Business Marketing Your Business 00:27:00 Module 07: Growing Your Business Growing Your Business 00:40:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.