4687 Business Management courses

This comprehensive Certificate in Facilities Management course has been designed to equip you with the essential knowledge and skills needed to become a fully professional facilitator and will provide you with all the practical knowledge and credentials you need to thrive in your career. Through this exclusive Certificate in Facilities Management course, you will gain the knowledge and skills needed to improve company culture, supervise service productivity and functioning, maintain a safe and healthy working environment, and much more. It also provides training in quality project management and step-by-step instructions on how to develop a quality management plan. You will also better understand HR management, lease purchase and vendor management, sustainable facility management, business development, and succession planning. By enrolling in our Certificate in Facilities Management course, you can quickly become skilled in the field and stand above applicants and candidates as you impress your future employer. Learning Outcomes After completing this Certificate in Facilities Management course, the learner will be able to: Understand the basic concepts. Gain a thorough understanding of the qualities and skills of facility personnel. Understand facilities management strategies. Assess the working environment and measure the productivity of workplace services. Gain in-depth knowledge of HR management, lease, purchase & vendor management. Assess and maintain the health and safety standards of service. Gain a solid understanding of Succession Planning. Why Choose Certificate in Facilities Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses Included Of This Certificate in Facilities Management bundle Course Course 01: Facilities Management Diploma Course 02: Level 5 Diploma in Risk Management Course Course 03: Level 7 Business Management Course ***Other Benefits of Certificate in Facilities Management Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Certificate in Facilities Management course ] Course Curriculum of Certificate in Facilities Management Module 01: A Quick Overview of Facilities Management Module 02: The Scope of Facilities Management Module 03: Facilities Management Strategies Module 04: Managing Office WorkSpace Module 05: Operational Management Module 06: Maintenance Management Module 07: Financial Management for Financial Managers Module 08: Ultimate Customer Service Module 09: Human Resource Management Module 10: Project Management and Integration Module 11: Risk Management Module 12: Sustainable Facility Management Module 13: Health and Safety of Employees Module 14: Succession Planning Assessment Method After completing each module of the Certificate in Facilities Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Certificate in Facilities Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Certificate in Facilities Management course is perfect for those looking for a formal qualification to advance their careers in any of the following fields: Facilities Managers Facilities Coordinator Facilities Assistant Facilities Administrator Requirements There are no specific requirements for Certificate in Facilities Management course because it does not require any advanced knowledge or skills. Career path Certificate in Facilities Management course will lead you to many different career opportunities; here are few prospects: Tutor: £27,000 - £27,001 per annum Head of Facilities Management: £11.50 per hour Administrator: £10.58 per hour Helpdesk Scheduler: £20,000 - £21,000 per annum CAD Operator: £26.00 - £28.00 per hour Certificates Certificate of completion Digital certificate - Included

Fall into Savings. Enjoy the biggest price fall this Season! 14 in 1 "Management Skills - Team Leadership Skills Training" Bundle only at £79 Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now! Tired of browsing and searching for a Management Skills - Team Leadership Skills Training course you are looking for? Can't find the complete Training package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand course that will enhance your skills and prepare you for the competitive job market. Also, our Training experts are available for answering your queries on Management Skills - Team Leadership Skills Training and help you along your learning journey. Advanced audio-visual learning modules of these Training courses are broken down into little chunks so that you can learn Management Skills - Team Leadership Skills Training at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Management Skills - Team Leadership Skills, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These Management Skills - Team Leadership Skills Training certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Bundle Consists of the following Premium courses: Course 01: Leadership and Management Training Course Course 02: Diploma in Lean Leadership and Change Management Course 03: Leadership & Management Diploma Course 04: Interpersonal Skills in Management Course 05: Delegation Skills Course 06: Giving and Receiving Feedback Course 07: Motivational Interviewing Course 08: Dealing With Difficult People Training Course Course 09: Success- The 7 Skills To Success, Confidence & Achievement Course 10: Workplace Confidentiality Course 11: Personal and Networking Skills Course 12: Influencing and Negotiating Course 13: Time Management Course 14: Decision Making and Critical Thinking Enrol now to advance your career, and use the premium study materials from Apex Learning. Benefits you'll get from choosing Apex Learning for this Training bundle: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn anytime, from anywhere Study from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Curriculum Course 01: Leadership and Management Training Course Module 01: Introduction Module 02: Leadership Training Module 03: Management Training Module 04: Culture Training Module 05: Teamwork Training Module 06: Business Culture Training Certificate: PDF Certificate: Free (Previously it was £6*14 = £84) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Management Skills - Team Leadership Skills Training bundle. Requirements Our course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Leadership and Management Skills Complete Diploma) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Leadership and Management Skills Complete Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! Statistical data shows that effective contract management can improve the success rate of projects by up to 89%. This is why a comprehensive understanding of contract management is essential for businesses of all sizes. Our Contract Management course offers an in-depth look at the principles, processes, and best practices of contract management to ensure you have the necessary skills to manage contracts with ease. This Diploma in Contract Management at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Over the Contract Management course of 11 modules, you will gain an understanding of the contract lifecycle, English contract law, the classification of contracts, efficient contract management planning, supplier relations, and more. Our expert instructors will guide you through real-world case studies and provide you with the knowledge and tools to negotiate, evaluate and manage contracts effectively. By the end of this course, you will have a thorough understanding of the key principles and processes of contract management. You will be able to identify and mitigate risks, manage disputes, negotiate changes, and evaluate contract performance using key performance indicators. This course is perfect for anyone looking to develop their contract management skills and advance their career in procurement, project management, or legal services. After this Contract Management course, you will be able to learn: Understand the stages of the contract lifecycle Identify the key roles and responsibilities of a contract manager Evaluate the risks and potential disputes in contract management Negotiate changes and variations to contracts effectively Evaluate contract performance using KPIs Analyse contract review and future challenges Skills You Will Gain Contract Management HR Management Project Management Budgeting Purchase Management Commercial Management Legislative Skill Administrative Skill Negotiation Risk Management Take a step toward a brighter future! Why Prefer This Contract Management Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another certificate which is accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. *** Course Curriculum *** Here is the curriculum breakdown of the Course- Module 01: Introduction Module 02: Contract Lifecycle - Understanding the Stages Module 03: Contract Manager's Roles, Responsibilities & Career Opportunities Module 04: Principles of English Contract Law Module 05: Classification of Contracts Module 06: Case Study Module 07: Efficient Contract Management Plan Module 08: Risks, Disputes & Supplier Relation Module 09: Negotiation, Variation; Changes in Contract Management Module 10: Process Evaluation & KPI Module 11: Contract Review, Challenges and Future Assessment Process After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Diploma in Contract Management at QLS Level 5 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Contract Management course is suitable for: Procurement professionals Project managers Legal services professionals Requirements You will not need any prior background or expertise to enrol in this course. Career path If you're looking to advance your business management career potential, you can take a significant step to your success by gaining knowledge and expertise in Contract Management. With the support and proper guidance, you will learn the skill and knowledge that will help sharpen your career at; Contractor Communication Manager CS Manager HR Official Project Manager Purchase Executive Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Contract Management at QLS Level 5 Hard copy certificate - £119 After successfully completing the Diploma in Contract Management at QLS Level 5 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Overview This comprehensive course on Lean Six Sigma: Toolkit will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Lean Six Sigma: Toolkit comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Lean Six Sigma: Toolkit. It is available to all students, of all academic backgrounds. Requirements Our Lean Six Sigma: Toolkit is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 6 sections • 47 lectures • 02:59:00 total length •Introduction: 00:05:00 •Lean Six Sigma: An introduction: 00:03:00 •DMAIC: 00:04:00 •The benefits of Lean Six Sigma & the toolkit: 00:02:00 •Scenario for this course: 00:02:00 •Introduction to cause and effect: 00:03:00 •Ishikawa Diagram: 00:05:00 •Ishikawa Diagram: Demonstration: 00:05:00 •5 Whys: 00:03:00 •5 Whys: Demonstration: 00:03:00 •Pareto Chart: 00:03:00 •Pareto Chart: Demonstration: 00:03:00 •C&E Matrix: 00:03:00 •C&E Matrix: Demonstration: 00:05:00 •Working with ideas introduction: 00:02:00 •Brainstorming: 00:06:00 •Brainstorming: Demonstration: 00:02:00 •Affinity Diagram: 00:04:00 •Affinity Diagram: Demonstration: 00:03:00 •Multivoting: 00:03:00 •Multivoting: Demonstration: 00:04:00 •Introduction to Process Maps: 00:03:00 •Swim lane: 00:04:00 •Swim lane: Demonstration: 00:07:00 •SIPOC: 00:03:00 •SIPOC: Demonstration: 00:04:00 •Value Stream Map: 00:05:00 •Value Stream Map: Demonstration: 00:07:00 •Time Value Map: 00:03:00 •Time Value Map: Demonstration: 00:03:00 •Value Add Chart: 00:04:00 •Value add chart: Demonstration: 00:02:00 •Spaghetti Diagram: 00:04:00 •Spaghetti Diagram: Demonstration: 00:05:00 •Introduction to the voice of the customer: 00:02:00 •Customer Segmentation: 00:04:00 •Types and sources of customer data: 00:05:00 •Interviews: 00:07:00 •Point of use observations: 00:06:00 •Focus groups: 00:05:00 •Surveys: 00:05:00 •Kano Analysis: 00:04:00 •Kano Analysis: Demonstration: 00:04:00 •Critical to Quality Tree: 00:04:00 •Critical to Quality Tree: Demonstration: 00:02:00 •Close out: 00:04:00 •Resource: 00:00:00

PRINCE2 Agile® Foundation Passport: On-Demand PRINCE2 Agile® Foundation Passport is your route to achieving PRINCE2 Agile® certification at your own pace. This on-demand course is accredited by AXELOS to support self-study distance learning for the PRINCE2 Agile® Foundation exam. This is SPOCE's award winning online route to becoming accredited in PRINCE2 Agile® Foundation. It is a straightforward and self-paced route. This is an accredited course eligible for CPDs / PDUs and prepares you for a qualification in PRINCE2 Agile® Project Management. What You Will Learn At the end of this program, you will be able to: Explain the basic concepts of common agile ways of working Describe the purpose and context for combining PRINCE2® and the agile way of working Apply and evaluate the focus areas to a project in an agile context Fix and flex the six aspects of a project in an agile context Apply or tailor the PRINCE2® principles, themes, processes, and management products to a project in an agile context Become immediately productive as a member of an agile / project environment Prepare you for Foundation level qualification in PRINCE2 Agile® Project Management Introduction to PRINCE2 Agile® Configuring PRINCE2 with Agile Agile Explained Common Agile Approaches Core Concepts of Lean StartUp Use of Hexagon - Fix and Flex The Five Targets that Underpin the Use of the Hexagon 5 PRINCE2 Agile® Behaviors The Rationale for Blending PRINCE2® with Agile Processes - DP, SU, and IP Tailoring Principles and Themes The Agilometer Directing a Project Benefits and Defining Value Cynefin Requirements How Requirements Prioritization is Used User Stories Rich Communication Starting Up a Project and Initiating a Project Agile Contracts Themes and PRINCE2 Agile® Servant Leadership and Adjusting Typical Agile and PRINCE2® Roles PRINCE2 Agile® Single and Multiple Team Structures Working Agreements PRINCE2 Agile® Guidance for the Business Case Theme PRINCE2 Agile® Guidance for the Quality Theme PRINCE2 Agile® Guidance for the Plans Theme Agile Estimation Techniques PRINCE2 Agile® Guidance for the Progress Theme PRINCE2 Agile® Guidance for the Change Theme PRINCE2 Agile® Guidance for the Risk Theme Processes - SB, CS, and MP Managing a Stage Boundary from an Agile Perspective Controlling a Stage from a PRINCE2 Agile® Perspective A Closer Look at Retrospectives Managing Product Delivery from a PRINCE2 Agile® Perspective Kanban in Detail More Kanban SCRUM in Detail CP and Summarizing PRINCE2 Agile® Closing a PRINCE2 Agile® Project The PRINCE2 Agile® Health Check Transitioning to Agile The Fundamental Values and Principles of Agile Advice for the Project Manager Using Agile

Level 5 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

ACCA APM, 100% Pass Guarantee, Full Learning and Revision Components, Tests, Mock Exam, Tutor Support and ACCA Approved Materials Included, Exceptional Pass Rates

Practicing Project Cost Management: On-Demand The goal of this course is to provide practical tools, techniques and application advice which will enable participants to more effectively plan, budget and control project costs. To reach this goal, we provide structured learning re-enforcement. What You Will Learn You'll learn how to: Determine an appropriate approach to effective cost management on specific projects Critique and optimize a WBS for the purpose of effective project cost management Analyze resource and schedule information for allocation into appropriate cost-estimating categories Select and implement the most appropriate estimating techniques for a specific project's activities Develop an effective project budget that supports optimal cost performance Establish a cost performance baseline and react appropriately to variances outside tolerance levels Getting Started Building a Foundation for Cost Management Defining Project Scope - Focus on the WBS Planning Resources & Time - Schedule as Key Input Estimating Costs Budgeting the Project Baselining and Controlling Cost Summary & Next Steps

Description: As worldwide organisations move towards a flatter, group-based structure, directors and group leaders are required to find the best ways of how to consolidate full-time operational duties with leadership or managerial roles. This course will be very beneficial for people who wish to be or are already in leading roles in any organisation. This course will equip anyone with the essential leadership and people management skills. Who is the course for? This course is for relatively new leaders and directors and/ those getting ready for management roles. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Manager Director Team leader General Manager Small Business Owner. Human Resources Manager Corporate Services Manager Human Resources Advisor Human Resources Consultant Human Resources Officer Operations Manager Leadership and People Management Certificate Course - Updated Version Module 01: Introduction to Leadership 00:30:00 Module 02: Inspiration and Leadership 00:30:00 Module 03: Setting Goals and Time Management 00:22:00 Module 04: Body Language and Effective Communication 00:30:00 Module 05: Self-Esteem and Assertiveness Skills 00:24:00 Module 06: Business Management and Corporate Behaviour 00:16:00 Module 07: Meeting Management 00:21:00 Module 08: Project Management 00:23:00 Module 09: Risk Management 00:19:00 Module 10: Team Work and Team Building 00:20:00 Module 11: Performance Management 00:17:00 Module 12: Critical Thinking: Implications for Leadership 00:20:00 Leadership and People Management Certificate Course - Old Version Leadership Introduction 00:30:00 The Opposite Side of the Coin 01:00:00 How to Lead and Influence People 01:00:00 Getting the Most from Your Team 01:00:00 Extraordinary Ways to Be a Better Leader 00:30:00 Conclusion 00:15:00 Leadership and People Management Module One - Getting Started 00:30:00 Module Two - The Evolution of Leadership 01:00:00 Module Three - Situational Leadership 01:00:00 Module Four - A Personal Inventory 01:00:00 Module Five - Modeling the Way 01:00:00 Module Six - Inspiring a Shared Vision 01:00:00 Module Seven - Challenging the Process 01:00:00 Module Eight - Enabling Others to Act 01:00:00 Module Nine - Encouraging the Heart 01:00:00 Module Ten - Basic Influencing Skills 01:00:00 Module Eleven - Setting Goals 01:00:00 Module Twelve - Wrapping Up 00:30:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Leadership and People Management Certificate Course 00:20:00 Final Exam Final Exam- Leadership and People Management Certificate Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

In the ever-evolving landscape of UK business, staying ahead is not just an advantage but a necessity. The Ultimate Business Mastery Bundle is your strategic toolkit to navigate the contemporary challenges facing businesses today. From intricate financial analyses to streamlined administrative practices, the Ultimate Business Mastery course empowers you with a diverse skill set to excel in the dynamic world of business. The Ultimate Business Mastery Bundle Consists of the following Premium courses: Course 01: Administration : Office Administration Course 02: Business Finance Course 03: Business Analysis Level 3 Course 04: Business Law Course 05: Budget Analysis and Financial Report Building Course 06: Payroll (UK Payroll System, Payee, Tax, NI, Pension) Course 07: Retail Management Course 08: Data Analysis & Forecasting Course 09: Microsoft Excel & Accounting Training Course 10: Financial Analysis Methods Course 11: Business Administration and Financial Management Level 2 Certification Course 12: Economics Level 2 Diploma Course 13: Administrative Management Course 14: Quality Management Course 15: Complete Customer Service and Communication Skills at QLS Level 3 Course 16: Communication and Organisational Skills Course 17: Level 3 Purchasing & Procurement Course 18: Advanced Tax Accounting Course 19: Business English and Communication Skills Course 20: Learn Microsoft Word, PowerPoint & Outlook In 90 Minutes! 10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Effective Communication Skills Diploma Course 02: Business Networking Skills Course 03: Influencing and Negotiation Skills Course 04: Delegation Skills Training Course 05: Time Management Course 06: Leadership Skills Training Course 07: Decision Making and Critical Thinking Online Course Course 08: Emotional Intelligence and Social Management Diploma Course 09: Assertiveness Skills Course 10: Touch Typing Complete Training Diploma Learning Outcomes: Upon completion of The Ultimate Business Mastery bundle, you should be able to: Navigate complex financial landscapes with proficiency in Business Finance. Analyse and interpret business data, fostering Data Analysis and forecasting expertise. Demonstrate mastery in administrative functions through Office Administration skills. Develop an in-depth understanding of Business Law and its implications. Implement effective communication strategies with enhanced Customer Service skills. Cultivate advanced proficiency in Microsoft Excel for efficient financial reporting. As businesses grapple with the complexities of post-pandemic recovery, our course tackles the key issues head-on. Dive deep into Business Finance, Budget Analysis, and Payroll intricacies. Equip yourself with the expertise needed to master Retail Management and Data Analysis, preparing you to make real-time data-driven decisions. With a focus on Quality Management and Administrative Efficiency, the Ultimate Business Mastery bundle is your gateway to ensuring operational excellence in any professional environment. Elevate your career with a suite of skills that are not just relevant but crucial in today's competitive business landscape. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring business professionals seeking a well-rounded skill set. Entrepreneurs looking to enhance their business acumen. Individuals aiming to advance their career in administration and finance. Professionals interested in mastering data-driven decision-making. Those wanting to stay abreast of the latest business laws and regulations. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Ultimate Business Mastery Bundle course, all you need is - A smart device A secure internet connection And a keen interest in Business Career path Financial Analyst: •35,000 - •45,000 per annum Retail Manager: •25,000 - •40,000 per annum Business Administrator: •22,000 - •35,000 per annum Data Analyst: •30,000 - •45,000 per annum Procurement Specialist: •28,000 - •40,000 per annum Quality Assurance Manager: •35,000 - •50,000 per annum Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free