4543 Business Management courses in Cardiff delivered Online

VAT & Tax Accounting Diploma - CPD Accredited with Free Certificate. Understanding how VAT and tax operate within the UK can feel like deciphering an ancient scroll—unless you’ve got the right guide. This UK VAT & Tax Accounting Diploma Course is designed to help learners grasp the essentials of the UK tax framework, with a clear focus on Value Added Tax, income assessments, record-keeping and the implications for businesses and individuals. Whether you’re looking to sharpen your knowledge for your current role or simply wish to be better informed, this course offers structured, easy-to-follow modules built to suit all levels of understanding. Through engaging and accessible materials, you’ll explore topics such as tax codes, HMRC protocols, VAT registration, returns, and digital record-keeping requirements. The course also sheds light on different tax categories and how they apply to various financial contexts. Ideal for self-learners, small business owners, or aspiring finance professionals, this flexible online learning path gives you the tools to feel confident when dealing with UK tax matters—minus the jargon or unnecessary fluff. Learning Outcomes of VAT & Tax Accounting Training Understand the core features of VAT & Tax Accounting and the UK legislation that governs it Learn how to work with VAT & Tax Accounting terminology and calculations Be aware of how VAT & Tax registration and rates work in business structures Know how to keep and maintain accurate invoicing and company TAX records Discover how to legally submit a TAX return and promptly pay outstanding bills Key Features of VAT & Tax Accounting Training CPD Certified VAT & Tax Accounting Training Instant access to information to VAT & Tax Accounting Training course materials Full participation in VAT & taxation calculation exercises Quick assessment and guidance for all VAT & Tax Accounting Training assignments CPD accreditation for proof of acquired skills and knowledge Freedom to study in any location and at a pace that suits you The Curriculum of VAT & Tax Accounting Training VAT Module 01: Understanding VAT Module 02: Terminology and Calculation Module 03: Taxable Persons Module 04: Registration Module 05: Rates Module 06: Invoicing and Records Module 07: Application in Goods, Services and Vehicles Module08: Supply Module09: The Return Module10: Tips on Compliance Module11: Exemptions and Zero-Rated VAT Module 12: Miscellaneous Issues and Penalties Module 13: Making Tax Digital Module 14: Assignment TAX Module 01: Tax System and Administration in the UK Module 02: Tax on Individuals Module 03: National Insurance Module 04: How to Submit a Self-Assessment Tax Return Module 05: Fundamentals of Income Tax Module 06: Advanced Income Tax Module 07: Payee, Payroll, and Wages Module 08: Value-Added Tax - VAT Module 09: Corporation Tax Module 10: Capital Gain Tax Module 11: Inheritance Tax Module 12: Import and Export Module 13: Double Entry Accounting Module 14: Management Accounting and Financial Analysis Module 15: Careers Accreditation of VAT & Tax Accounting Training This Introduction to VAT & Tax Accounting Training is CPD Certification Service Accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your VAT & Tax Accounting Training course, you will immediately be sent a digital certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This VAT & Tax Accounting Training course is designed to provide a helpful guide to core concepts of Value-Added Taxation VAT and how it applies to business management and accountancy. As such, it offers an excellent way to gain the skills and knowledge needed to work in a financial management role or an associated position, Full-time and part-time learners are equally supported, and it can take just 20 to 30 hours to gain accreditation, with study periods entirely customisable to your needs. Requirements Learners do not require any prior qualifications to enroll in this course. Career path By completing the VAT & Tax Accounting Trainingcourse, you will gain a valuable understanding of business taxation and all associated areas. This will be highly beneficial training for those looking to work in Accountancy Business management TAX Accountant VAT and TAX Management Certificates Certificate of completion (HARDCOPY) Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. Certificate of completion (PDF) Digital certificate - Included

PRINCE2® 6th Edition Practitioner Passport: On-Demand PRINCE2® 6th edition Practitioner Passport is your route to achieving the PRINCE2® certification at your own pace. This on-demand course is accredited by AXELOS to support self-study distance learning for the PRINCE2® 6th edition Foundation and Practitioner examinations. What You Will Learn You'll learn how to: Identify the purpose and major content of all roles, components, processes, and themes as described in the manual Identify the source or derivation of process groups, from their purpose and / or key content Indicate the relationships between processes and themes of a project Apply PRINCE2® in an actual project environment, simulated via a case study provided as part of the exam Processes-CS and MP Processes-SU and IP Introduction to PRINCE2® Getting Started Processes-DP, SB, and CP Organization Theme Business Case Theme Risk Theme Plans Theme Quality Theme Change Theme Progress Theme

Recovering Troubled Projects: Virtual In-House Training Despite our best intentions, many of the projects that organizations undertake either don't achieve their intended business results or end in complete failure. Most seasoned project managers have had their share of experiences with difficult or troubled projects and unless they are careful, they will encounter more. This workshop does not focus on 'failed' projects but rather on those projects which without appropriate intervention would be headed for failure. Failed projects are those beyond help and which should be terminated. Here we focus on projects that are salvageable. It is an exercise-driven, no-nonsense, professional practice-focused workshop positioning the participant to immediately apply the tools and lessons learned in the classroom. The workshop employs the use of both illustrative and practical/working case studies. Illustrative case studies will examine insights from real-world troubled projects. Participants will be asked to bring descriptions of their own examples of troubled projects on which they're currently working or on which they have worked in the past. A number of these will be used as the basis for the practical/working case studies. The approach builds on and complements the disciplines addressed in Project Management Institute's PMBOK® Guide and also addresses issues that arise when managing projects in a complex environment. What You Will Learn You will learn to: Recognize the value of a structured project recovery process Explain the reasons most projects fail Analyze the causes of a project's troubles Construct a negotiation process to use with key stakeholders Apply an effective strategy to planning the recovery effort Manage, evaluate, and adjust the ongoing recovery effort Foundation Concepts Recognizing a troubled project Defining the project recovery process The Reasons Projects Fail Putting failure in perspective Reviewing management issues Analyzing planning issues Exploring complexity issues Assess the Project Stabilizing the project Determining preliminary Go / No-Go Conducting a detailed recovery assessment Negotiate the Recovery Reviewing the basics of negotiation Setting reasonable expectations Obtaining appropriate PM authority Securing key stakeholder support Plan the Recovery Planning for recoveries Rebuilding the project team Reshaping the project plan Managing parallel activities Planning for change management Implement and Adjust the Project Implementing project recoveries Facilitating change Enabling continuous learning Fostering the project team Sustaining stakeholder engagement

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Business Analyst: Project Management Techniques course might help you get there! Expand your expertise with high-quality training - study the Business Analyst: Project Management Techniques course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Business Analyst: Project Management Techniques online training course. The Business Analyst: Project Management Techniques course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Business Analyst: Project Management Techniques course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Business Analyst: Project Management Techniques training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments. 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Business Analyst: Project Management Techniques course: Module 01: Introduction to Business Management Module 02: Operations Management Module 03: Introduction to Business Analysis Module 04: Strategic Analysis and Product Scope Module 05: Project Management Module 06: Business Development and Succession Planning Module 07- Business Process Management Module 08: Planning & Forecasting Operations Module 09: Performance Management Module 10: Management of Cash and Credit Module 11: Managing Risk and Recovery Module 12: Quality Management Module 13: Communication Skills Module 14: Business Environment Module 15: Organisational Skills Module 16: Negotiation Techniques Module 17: Human Resource Management Module 18: Motivation and Counselling Module 19: Customer Service Module 20: Time Management Module 21: Conflict Management Assessment Process Once you have completed all the modules in the Business Analyst: Project Management Techniques course, you can assess your skills and knowledge with an optional assignment. Certificate of Completion The learners have to complete the assessment of this Business Analyst: Project Management Techniques course to achieve the CPDQS accredited certificate. Digital Certificate: £10 Hard Copy Certificate: £29 (Inside UK) Hard Copy Certificate: £39 (for international students) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Business Analyst: Project Management Techniques course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career.

This Microsoft Office Skills course is designed for people with a career in Accounting, Finance, Marketing, Sales, Executive, Administration, Business Management, Manager, Human Resources, Customer Service, Assistant, and Reception. In this Microsoft Office course, we will go in-depth into four Microsoft Office applications: Excel, Word, PowerPoint, and Access. Microsoft Office Excel 2019 Microsoft Office Word 2019 Microsoft Office PowerPoint 2019 Microsoft Office Access 2019 Microsoft Office Microsoft Excel 2019 Key Features Instant e-certificate and hard copy Fully online, interactive Microsoft Office course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Microsoft Office 2019 Microsoft Office Excel Microsoft Office Excel 2019 Microsoft Office Excel 2019 New Features Getting Started with Microsoft Office Excel Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Microsoft Office Word Microsoft Office Word 2019 Microsoft Office Word 2019 New Features Getting Started with Word Formatting Text and Paragraphs Working More Efficiently Managing Lists Adding Tables Inserting Graphic Objects Controlling Page Appearance Preparing to Publish a Document Microsoft Office PowerPoint Microsoft Office PowerPoint 2019 Microsoft Office PowerPoint 2019 New Features Microsoft Office PowerPoint Interface Presentation Basics Formatting Inserting Options Working with Objects Table Charts Review and Presentation Microsoft Office Access Microsoft Office Access 2019 Microsoft Office Access 2019 New Features Introduction to Access Modify Data Working with Queries Access Forms Working with Reports Accreditation All of our courses, including these Microsoft Office courses, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Microsoft Office course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Microsoft Office Requirements Microsoft Office Career path Microsoft Office Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this Negotiation Skills - Level 5 will provide you with a solid foundation to become a confident negotiator and help you develop your skills. Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top. This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This course will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Learning Outcomes After completing this Negotiation Skills - Level 5 course, the learner will be able to: Gain a thorough understanding of the true value of leadership. Know how management and leadership are different yet equally important. Understand the relationship between employee motivation and performance. Master professional-level communication skills. Understand the characteristics and qualities of effective negotiation skills. Understand feedback gathering and effective employee interview skills. Know the difference between delegation and leading by example. Know the techniques for developing a high-performance team. Gain the confidence to step into a leadership role. Why Choose this Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Negotiation Skills - Level 5 Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Negotiation Skills - Level 5 course. ******Courses are included in this Negotiation Skills - Level 5 Course: Course 01: Level 1 Business Management Course 02: Level 3 Business Administration ******Others included in this Negotiation Skills - Level 5 course: Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Negotiation Skills - Level 5 Course: Module 1: An Overview of Negotiation Defining Negotiation Different Types of Negotiation What is Positional Bargaining? What is Principled Negotiation? Module 2: How to Prepare For Negotiations How to Manage Your Fear Personal Preparation Establishing Your WATNA and BATNA Identify your WAP Identifying Your ZOPA Module 3: The Process of Negotiation Preparation and Planning Clarification and Justification How to Exchange Information The Bargaining Stage Conclude and Implement Module 4: Ways of Developing Persuasion & Influencing Skills Different Steps in the Persuasion Process Influencing Skills Module 5: Ways of Developing Communication Skills Ways of Asking Questions Understanding and Using Probing What are the Listening Skills? Interpretation Module 6: How to Develop Active Listening Skills Fundamentals of Active Listening Communication Process Explained Module 7: Comprehending Body Language Comprehending Body Language Comprehending Facial Expressions Module 8: Assertiveness and Self Confidence What is Self-Esteem? Symptoms of Low Self-Esteem and the Root Causes of It How to Improve Self-Esteem How to Build Self-Esteem Module 9: Managing Anger What is Anger? Managing Anger and its Dimensions The Costs of Anger The Anger Process and How It Affects Our Thinking Module 10: Managing Stress How to Define and Identify Stress Manage Stress Module 11: Negotiation Tactics to Closing a Better Deal Develop Clear Outcomes Treat The Other Party With Respect At All Times Ask a Lot of Questions Ask For What You Want Ask or Offer Something of Relative Value, Including Intangibles Don't Be the First to Offer to 'Split the Difference' Close with Confidence and Clarity Module 12: Ways of Overcoming Sales Objections How to Overcome Sales Objections? Building Credibility Observation Skills ---------------- ***Level 1 Business Management*** Course Curriculum: Module 01: Management and Leadership Explained Module 02: How to Manage Resources Module 03: Effective Management of Time, Stress and Crises ---------------- ***Level 3 Business Administration*** Course Curriculum: Module 01: Introduction to Business Administration Module 02: Principle of Business Module 03: Principles of Business Communication Module 04: Principles of Administration Module 05: Understand How to Improve Business Performance Module 06: Understand Equality, Diversity and Inclusion in the Workplace Module 07: Principles of Leadership and Management ---------------- Assessment Method After completing each module of the Negotiation Skills - Level 5, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Negotiation Skills - Level 5 course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is suitable for candidates committed to their ongoing professional development. This Negotiation Skills - Level 5 could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable. Requirements There are no specific requirements for this Negotiation Skills - Level 5 course because it does not require any advanced knowledge or skills. Career path This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Certificate of completion Digital certificate - Included

Overview of People Management Join our People Management course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The People Management course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The People Management course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! Get a quick look at the course content: Demonstrate proficiency in UK payroll legislation and company settings. Effectively manage pension schemes and various pay elements. Confidently process monthly payrolls, handle pre-update reports, and update payroll records. Master e-submissions, year-end procedures, and historical data management. Navigate employee departures, manage final payroll runs, and generate comprehensive reports. This People Management Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this People Management. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the People Management course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This People Management is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the People Management course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this People Management Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 01: Introduction to Leadership Module 01: Introduction to Leadership 00:30:00 Module 02: Inspiration and Leadership Module 02 : Inspiration and Leadership 00:30:00 Module 03: Setting Goals and Time Management Module 03: Setting Goals and Time Management 00:22:00 Module 04: Body Language and Effective Communication Module 04: Body Language and Effective Communication 00:30:00 Module 05: Self Esteem and Assertiveness Skills Module 05: Self Esteem and Assertiveness Skills 00:24:00 Module 06: Business Management Corporate Behaviour Module 06: Business Management Corporate Behaviour 00:16:00 Module 07: Meeting Management Module 07: Meeting Management 00:21:00 Module 08: Project Management Module 08: Project Management 00:23:00 Module 09: Risk Management Module 09: Risk Management 00:19:00 Module 10: Team Work Team Building Module 10: Team Work Team Building 00:20:00 Module 11: Performance Management Module 11: Performance Management 00:17:00 Module 12: Critical Thinking Implications for Leadership Module 12: Critical Thinking Implications for Leadership 00:20:00 Assignment Assignment - People Management 00:00:00

Every employee needs to have their performance managed and it is equally important to 'catch people doing something right

Disciplined Agile Senior Scrum Master (DASSM): In-House Training Do you want to take Disciplined Agile® to a new level? Are you looking for tools to solve complex problems and enhance your organization's agility? Do you want to learn how to lead your team to excellence? Expand your knowledge and build practical skills around Disciplined Agile®, business agility, leadership, and team development. Disciplined Agile Senior Scrum Master is a nine-lesson, instructor-led course that shows you how to use the Disciplined Agile tool kit to solve a variety of advanced problems, work with allies within your organization, and optimize how teams work. You will gain knowledge in planning, reporting and metrics, and coordinating activities, as well as how to meet challenges in these areas. And you'll develop the skills you need to foster emotional intelligence, resolve conflicts, and lead high-performance teams at any stage of development. Filled with activities, supplemental reading, and more, this course will prepare you to take the Disciplined Agile Senior Scrum Master (DASSM) exam and, equally important, start using Disciplined Agile immediately within your leadership role. What You Will Learn After the completion of this course, you will be able to: Accelerate your ability to lead high-profile initiatives that are critical to enterprise success Take a deep dive into the Disciplined Agile® tool kit to develop a comprehensive understanding of the hundreds of practices and strategies it contains and the trade-offs of applying them Apply the Disciplined Agile tool kit in hands-on exercises to guide your team in choosing and evolving your best way of working (WoW) in real-life situations Use the tool kit to solve complex challenges commonly encountered in development and operational teams, the value stream, and at the enterprise level Learn how to design and implement metrics that measure your improvements in areas where your teams are struggling Understand how to nurture emotional intelligence Feel confident empowering others on your team(s) Learn how to lead your teams in any situation to improve value delivery for your customers Apply the Disciplined Agile tool kit to guide your team in choosing and evolving the best way of working (WoW) in the situation you face Be prepared to take the Disciplined Agile® Senior Scrum Master (DASSM) exam and earn a valuable, credible certification Roles and responsibilities of DASSM Tuckman Team Development Model Emotional intelligence and why it is essential to team performance Business agility Tactical scaling factors in more complex situations Disciplined DevOps layer 'Test-first' method as it relates to the quality of requirements Scope and purpose of the value stream layer Coordinate activities process goal and why it is important Value creation structure of teams DA™ tool kit to optimize the flow of work and solve challenges related to coordinating and collaborating across teams, or within a larger team of teams Thomas-Kilmann Conflict Resolution Planning Five levels of scope Metrics

Certified ScrumMaster®: Virtual In-House Training This course covers Scrum and the principles and tools required to be an effective ScrumMaster. You will come away with a good understanding of the Scrum framework and the underlying principles required to make effective decisions regarding the application of Scrum to different situations. At the end of the course, you will receive membership to the Scrum Alliance for two years and, following completion of an online test, will become a Scrum Alliance Certified ScrumMaster®. Our Certified Scrum Trainers pay the initial, two-year membership fee for each student who successfully completes our Certified ScrumMaster® course. This membership fee also covers the cost of the CSM Test. A link to the test will be sent to you following your course. The CSM test has a passing score of 37 out of 50 questions within a 60-minute timeframe. You will have two attempts within 90 days after you receive your welcome e-mail to pass the test at no cost. After two attempts or 90 days, you will be charged $25 for each additional attempt. What you will Learn At the end of this program, you will be able to: Provide a clear understanding of the fundamental principles of Scrum Use the principles, practices, and tools required to be an effective ScrumMaster Make effective decisions regarding the application of the Scrum framework to different situations, including: Practical, project-proven practices The essentials for getting a project off on the right foot How to write user stories and structure your product backlog How to help both new and experienced teams be more successful How to successfully scale Scrum Tips and tricks from the instructor's many years of using Scrum in a wide variety of environments Getting Started Introduction Course structure Course goals and objectives Agile Principles and Scrum Overview Agile Principles Lean Principles Process control models Incremental and Iterative development Shifting the focus on product management Overview of the Scrum process The Team Dedicated cross-functional teams T-shaped people Sprint Planning Team capacity Facilitating the Sprint Planning meeting The Sprint backlog Sprint Burndown chart Scrum Roles and Responsibilities The team and building effective teams ScrumMaster responsibilities Product Owner responsibilities The Scrum project community What happens to traditional roles in Scrum? Scrum Meetings Daily Scrum Reviews Retrospectives Product Backlog and User Stories Product backlog characteristics User stories Getting your first backlog Getting backlog items ready Slicing User stories Estimation for Forward Planning Why comparative estimation works Planning poker Affinity estimation Release Planning and Tracking Progress Velocity Release planning Tracking release progress Scaling Scrum Scrum of Scrums Scaling the product backlog Scaling across a program and business areas Distributed teams