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237 Business Continuity courses delivered Online

IWFM Level 3 Certificate in Facilities Management

By The Business School (UK) Ltd

The IWFM Level 3 qualifications in workplace and facilities management are for you if you are a first-line manager or supervisor in workplace and facilities management or if you are new to the industry. They are designed to develop an understanding and knowledge of facilities management matters.

IWFM Level 3 Certificate in Facilities Management
Delivered Online On Demand
£1,140

Introduction to Hadoop Administration (TTDS6503)

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for This is an introductory-level course designed to teach experienced systems administrators how to install, maintain, monitor, troubleshoot, optimize, and secure Hadoop. Previous Hadoop experience is not required. Overview Working within in an engaging, hands-on learning environment, guided by our expert team, attendees will learn to: Understand the benefits of distributed computing Understand the Hadoop architecture (including HDFS and MapReduce) Define administrator participation in Big Data projects Plan, implement, and maintain Hadoop clusters Deploy and maintain additional Big Data tools (Pig, Hive, Flume, etc.) Plan, deploy and maintain HBase on a Hadoop cluster Monitor and maintain hundreds of servers Pinpoint performance bottlenecks and fix them Apache Hadoop is an open source framework for creating reliable and distributable compute clusters. Hadoop provides an excellent platform (with other related frameworks) to process large unstructured or semi-structured data sets from multiple sources to dissect, classify, learn from and make suggestions for business analytics, decision support, and other advanced forms of machine intelligence. This is an introductory-level, hands-on lab-intensive course geared for the administrator (new to Hadoop) who is charged with maintaining a Hadoop cluster and its related components. You will learn how to install, maintain, monitor, troubleshoot, optimize, and secure Hadoop. Introduction Hadoop history and concepts Ecosystem Distributions High level architecture Hadoop myths Hadoop challenges (hardware / software) Planning and installation Selecting software and Hadoop distributions Sizing the cluster and planning for growth Selecting hardware and network Rack topology Installation Multi-tenancy Directory structure and logs Benchmarking HDFS operations Concepts (horizontal scaling, replication, data locality, rack awareness) Nodes and daemons (NameNode, Secondary NameNode, HA Standby NameNode, DataNode) Health monitoring Command-line and browser-based administration Adding storage and replacing defective drives MapReduce operations Parallel computing before MapReduce: compare HPC versus Hadoop administration MapReduce cluster loads Nodes and Daemons (JobTracker, TaskTracker) MapReduce UI walk through MapReduce configuration Job config Job schedulers Administrator view of MapReduce best practices Optimizing MapReduce Fool proofing MR: what to tell your programmers YARN: architecture and use Advanced topics Hardware monitoring System software monitoring Hadoop cluster monitoring Adding and removing servers and upgrading Hadoop Backup, recovery, and business continuity planning Cluster configuration tweaks Hardware maintenance schedule Oozie scheduling for administrators Securing your cluster with Kerberos The future of Hadoop

Introduction to Hadoop Administration (TTDS6503)
Delivered OnlineFlexible Dates
Price on Enquiry

Higher Level Security Management Diploma

By Online Training Academy

Embark on a transformative journey into the realm of Higher Level Security Management, where every module unfolds a narrative of mastery in safeguarding what matters most. Begin with an exploration into the fundamentals, unraveling the intricate layers of security management that extend beyond the conventional. As you progress, delve into the strategic intricacies of organisational security, navigating the delicate balance between protection and operations. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Immerse yourself in the art of risk analysis and reduction, cultivating a profound understanding of how to shield against potential threats. Traverse the domains of physical and information security, where robust protection becomes an art form, ensuring the sanctity of vital assets. Elevate your expertise with insights into business resilience and crisis management, mastering the skills needed to navigate tumultuous waters. From the cyber frontier to the world of fraud prevention, hone your knowledge in cutting-edge technologies, fortifying the digital bastions. Conclude your odyssey with an exploration of laws and regulations, understanding the legal landscape that underpins effective security management. This is not just a course; it's a symphony of knowledge, orchestrating a future where security is not just a practice but a philosophy etched into every facet of protection and resilience. Course Curriculum Module 1: Foundations of Strategic Security Leadership Module 2: Strategic Safeguarding: Organisational Security Mastery Module 3: Risk Mastery: Analysis and Reduction Strategies Module 4: Defensive Fortifications: Physical and Information Security Mastery Module 5: Business Resilience & Crisis Leadership Module 6: Cyber Sentinels: Advanced Cyber Security & Fraud Prevention Module 7: Investigative Mastery: Security Investigations and Threat Awareness Module 8: Legal Frameworks: Security Compliance and Regulations Learning Outcomes: Master principles of security management for comprehensive organisational protection strategies. Implement effective organisational security measures, ensuring a secure working environment. Conduct thorough security risk analysis, developing strategies for risk reduction. Integrate robust physical and information security measures for comprehensive asset protection. Navigate business resilience and crisis management, fostering a resilient organisational culture. Hone expertise in cyber security and fraud prevention to safeguard digital assets. CPD 10 CPD hours / points Accredited by CPD Quality Standards Higher Level Security Management Diploma 1:46:45 1: Module 1: Foundations of Strategic Security Leadership 16:51 2: Module 2: Strategic Safeguarding: Organisational Security Mastery 12:14 3: Module 3: Risk Mastery: Analysis and Reduction Strategies 11:47 4: Module 4: Defensive Fortifications: Physical and Information Security Mastery 17:26 5: Module 5: Business Resilience & Crisis Leadership 09:46 6: Module 6: Cyber Sentinels: Advanced Cyber Security & Fraud Prevention 12:06 7: Module 7: Investigative Mastery: Security Investigations and Threat Awareness 11:14 8: Module 8: Legal Frameworks: Security Compliance and Regulations 14:21 9: CPD Certificate - Free 01:00 Who is this course for? Security professionals seeking advanced knowledge in strategic security management. Organisational leaders aiming to enhance security measures for business continuity. Risk analysts desiring proficiency in security risk analysis and reduction. IT professionals interested in mastering cyber security and fraud prevention strategies. Individuals transitioning to roles focused on security investigations and threat awareness. Career path Security Manager Risk Analyst Cyber Security Specialist Fraud Prevention Officer Security Investigator Compliance Officer Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Higher Level Security Management Diploma
Delivered Online On Demand1 hour 48 minutes
£12

Higher Level Security Management Diploma

By Online Training Academy

Embark on a transformative journey into the realm of Higher Level Security Management, where every module unfolds a narrative of mastery in safeguarding what matters most. Begin with an exploration into the fundamentals, unraveling the intricate layers of security management that extend beyond the conventional. As you progress, delve into the strategic intricacies of organisational security, navigating the delicate balance between protection and operations. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Immerse yourself in the art of risk analysis and reduction, cultivating a profound understanding of how to shield against potential threats. Traverse the domains of physical and information security, where robust protection becomes an art form, ensuring the sanctity of vital assets. Elevate your expertise with insights into business resilience and crisis management, mastering the skills needed to navigate tumultuous waters. From the cyber frontier to the world of fraud prevention, hone your knowledge in cutting-edge technologies, fortifying the digital bastions. Conclude your odyssey with an exploration of laws and regulations, understanding the legal landscape that underpins effective security management. This is not just a course; it's a symphony of knowledge, orchestrating a future where security is not just a practice but a philosophy etched into every facet of protection and resilience. Course Curriculum Module 1: Foundations of Strategic Security Leadership Module 2: Strategic Safeguarding: Organisational Security Mastery Module 3: Risk Mastery: Analysis and Reduction Strategies Module 4: Defensive Fortifications: Physical and Information Security Mastery Module 5: Business Resilience & Crisis Leadership Module 6: Cyber Sentinels: Advanced Cyber Security & Fraud Prevention Module 7: Investigative Mastery: Security Investigations and Threat Awareness Module 8: Legal Frameworks: Security Compliance and Regulations Learning Outcomes: Master principles of security management for comprehensive organisational protection strategies. Implement effective organisational security measures, ensuring a secure working environment. Conduct thorough security risk analysis, developing strategies for risk reduction. Integrate robust physical and information security measures for comprehensive asset protection. Navigate business resilience and crisis management, fostering a resilient organisational culture. Hone expertise in cyber security and fraud prevention to safeguard digital assets. CPD 10 CPD hours / points Accredited by CPD Quality Standards Higher Level Security Management Diploma 1:46:45 1: Module 1: Foundations of Strategic Security Leadership 16:51 2: Module 2: Strategic Safeguarding: Organisational Security Mastery 12:14 3: Module 3: Risk Mastery: Analysis and Reduction Strategies 11:47 4: Module 4: Defensive Fortifications: Physical and Information Security Mastery 17:26 5: Module 5: Business Resilience & Crisis Leadership 09:46 6: Module 6: Cyber Sentinels: Advanced Cyber Security & Fraud Prevention 12:06 7: Module 7: Investigative Mastery: Security Investigations and Threat Awareness 11:14 8: Module 8: Legal Frameworks: Security Compliance and Regulations 14:21 9: CPD Certificate - Free 01:00 Who is this course for? Security professionals seeking advanced knowledge in strategic security management. Organisational leaders aiming to enhance security measures for business continuity. Risk analysts desiring proficiency in security risk analysis and reduction. IT professionals interested in mastering cyber security and fraud prevention strategies. Individuals transitioning to roles focused on security investigations and threat awareness. Career path Security Manager Risk Analyst Cyber Security Specialist Fraud Prevention Officer Security Investigator Compliance Officer Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Higher Level Security Management Diploma
Delivered Online On Demand1 hour 48 minutes
£12

IWFM Level 4 Diploma in Facilities Management

By The Business School (UK) Ltd

The Level 4 Certificate gives a broad understanding of the professional and provides the skills needed to complete complex, non-routine tasks within workplace and facilities management. It's for you if you work at an operational management level or if you are aspiring to these roles and want to stretch and develop your knowledge and capability.

IWFM Level 4 Diploma in Facilities Management
Delivered Online On Demand
£1,925

GDPR Data Protection Officer

By Nexus Human

Duration 4.125 Days 24.75 CPD hours This course is intended for Managers or consultants seeking to prepare and support an organization in planning, implementing, and maintaining a compliance program based on the GDPR DPOs and individuals responsible for maintaining conformance with the GDPR requirements Members of information security, incident management, and/or business continuity teams Technical and compliance experts seeking to prepare for a data protection officer role Expert advisors involved in the security of personal data Overview Understand the concepts of the GDPR and interpret its requirements Understand the content and the correlation between the General Data Protection Regulation and other regulatory frameworks and applicable standards, such as ISO/IEC 27701 and ISO/IEC 29134 Develop the ability to inform, advise, and monitor compliance with the GDPR and cooperate with the supervisory authority Acquire the competence to perform the role and daily tasks of the data protection officer in an organizationit Considering that data breaches have become highly sophisticated in the recent years, the need for data protection has increased as well.Information Security is crucial to the success of any organization since it deals with the protection of sensitive data from unauthorized access, use, replication and destruction. As such, organizations should put in place measures and controls to manage and diminish Information Security risks and comply with GDPR requirements. In case organizations fail to comply with the GDPR requirements, the penalties can reach up to 2% of an organization?s annual turnover. Also, in case of more serious infringements, the penalties can amount to 4% of an organization?s annual revenue. The implementation of a Privacy Framework, on the other hand, will allow professionals to develop and implement reliable controls that are generally accepted.Becoming a Certified Data Protection Officer will enable you to acquire the necessary expertise to understand the risks that could have a negative impact on your organization and implement the required strategic responses based on the GDPR best practices, requirements and principles. Introduction to the GDPR concepts and principles Training course objectives and structure General Data Protection Regulation (GDPR) Core considerations for the GDPR Designation of the DPO and analysis of the GDPR compliance program Designation of the DPO Analysis of the GDPR compliance program Relationship with the top management Data protection policy Register of processing activities Risk management process DPO operations Data protection impact assessment Documentation management Evaluation of the data protection controls Data protection and technology Awareness, training, and communication Monitoring and continual improvement of GDPR compliance Incident management and personal data breaches Monitoring and measuring compliance Data protection internal audit Treatment of nonconformities Continual improvement Closing the training course

GDPR Data Protection Officer
Delivered OnlineFlexible Dates
Price on Enquiry

CISSP Certification Domain 1: Security and Risk Management Video Boot Camp for 2022

By Packt

This course is designed to prepare you to achieve the internationally recognized Certified Information Systems Security Professional (CISSP) certification exam. This course covers one of the major domains (Domain 1 with 15% weightage) needed for the certification and will help you improve your IT security and risk management knowledge.

CISSP Certification Domain 1: Security and Risk Management Video Boot Camp for 2022
Delivered Online On Demand4 hours 35 minutes
£74.99

CompTIA Security+ Certification Training Advanced Diploma

3.0(2)

By Alpha Academy

The CompTIA Security+ (SY0-401) certification course provides information about the corporate security which is recognised as one of the fastest-growing fields in IT. Every institution even small business invests in IT security to secure their confidential data. The course covers the security fundamentals including the information security cycle, information security controls, authentication methods, cryptography fundamentals, and security policy fundamentals. Throughout the course, you will learn the Security Threats and vulnerabilities, Managing data, Application and Host Security, and the system of implementing Networking Security, implementing access control, authentication and Account Management, and implementing Compliance and Operating Security. Finally, the course will teach you how to manage certificates, how to manage risk, how to troubleshoot and manage security incidents, and the proper Business Continuity and Disaster Recovery Planning. In short, the course helps you to acquire competency in network infrastructure, system security, organizational security and access control. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then CompTIA Security+ Certification Training Advanced Diploma is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the accredited qualification. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at anytime. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £30,000. The sky really is the limit. Course Curriculum Security Fundamentals The Information Security Cycle 00:37:00 Information Security Controls 00:35:00 Authentication Methods 00:09:00 Cryptography Fundamentals 00:56:00 Security Policy Fundamentals 00:11:00 Identifying Security Threats and Vulnerabilities Social Engineering 00:31:00 Malware 00:25:00 Software-Based Threats 00:21:00 Based Threats 00:38:00 Wireless Threats and Vulnerabilities 00:43:00 Physical Threats and Vulnerabilities 00:09:00 Managing Data, Application, and Host Security Manage Data Security 00:47:00 Manage Application Security 00:56:00 Manage Device and Host Security 01:07:00 Manage Mobile Security 00:10:00 Implementing Network Security Configure Security Parameters on Network Devices and Technologies 00:49:00 Network Design Elements and Components 00:26:00 Implement Networking Protocols and Services 01:09:00 Apply Secure Network Administration Principles 00:12:00 Secure Wireless Traffic 00:31:00 Implementing Access Control, Authentication, and Account Management Access Control and Authentication Services 00:42:00 Implement Account Management Security Controls 00:33:00 Managing Certificates Install a CA Hierarchy 00:25:00 Enroll Certificates 00:13:00 Secure Network Traffic by Using Certificates 00:03:00 Renew Certificates 00:01:00 Back Up and Restore Certificates and Private Keys 00:05:00 Revoke Certificates 00:07:00 Implementing Compliance and Operational Security Physical Security 00:20:00 Legal Compliance 00:10:00 Security Awareness and Training 00:11:00 Integrate Systems and Data with Third Parties 00:08:00 Risk Management A Risk Analysis 00:17:00 Implement Vulnerability Assessment Tools and Techniques 00:04:00 Scan for Vulnerabilities 00:27:00 Mitigation and Deterrent Techniques 00:19:00 Troubleshooting and Managing Security Incidents Respond to Security Incidents 00:23:00 Recover from a Security Incident 00:09:00 Business Continuity and Disaster Recovery Planning Business Continuity 00:17:00 Plan for Disaster Recovery 00:17:00 Execute DRPs and Procedures 00:13:00 Mock Exam Mock Exam- CompTIA Security+ Certification - Complete Video Course 00:20:00 Final Exam Final Exam- CompTIA Security+ Certification - Complete Video Course 00:20:00

CompTIA Security+ Certification Training Advanced Diploma
Delivered Online On Demand
£10.99

CompTIA Network+ Certification

5.0(10)

By Apex Learning

Overview This comprehensive course on CompTIA Network+ Certification will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This CompTIA Network+ Certification comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this CompTIA Network+ Certification. It is available to all students, of all academic backgrounds. Requirements Our CompTIA Network+ Certification is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 10 sections • 43 lectures • 16:18:00 total length •Networking Fundamentals: 00:45:00 •Network Models and Topologies: 00:23:00 •Network Components and Services: 00:04:00 •Becoming a Network Professional: 00:14:00 •Introducing Networking Standards: 00:08:00 •Open Interconnection Systems Reference Model: 00:12:00 •IEEE Network Standards: 00:19:00 •Fundamentals of Network Transmission: 00:19:00 •Copper Media: 00:16:00 •Optical Media: 00:08:00 •Specialty Cables and Connectors: 00:03:00 •LAN Infrastructure Wiring: 00:06:00 •Wireless Networking: 00:50:00 •Understanding TCP IP: 00:39:00 •Working with IPv4 Addresses: 01:26:00 •Working With IPv6 Addresses: 00:26:00 •Assigning Addresses with DHCP: 00:14:00 •Resolving Names Using DNS: 00:19:00 •Introduction to Network Devices: 00:08:00 •Physical Layer Devices: 00:10:00 •Data Link Layer Devices: 00:38:00 •Network Layer Devices: 00:42:00 •Additional Network Devices: 00:06:00 •WAN Fundamentals: 00:07:00 •Wired WAN Connections: 00:20:00 •Wireless WAN Connections: 00:08:00 •Fiber WAN Connections: 00:13:00 •Introduction to Remote Networking: 00:22:00 •Authenticating Remote Connections: 00:16:00 •Understanding Virtual Private Networks: 00:26:00 •Network Security Fundamentals: 00:34:00 •Planning for Network Security: 00:44:00 •Identifying Threats and Vulnerabilities: 00:39:00 •Protecting the Network: 00:50:00 •Maintaining Business Continuity: 00:24:00 •Virtualization and Cloud Computing: 01:00:00 •Unified Communications: 00:07:00 •Network Safety Fundamentals: 00:10:00 •Network Operations: 00:04:00 •Maintaining and Monitoring Networks: 00:27:00 •Troubleshooting Methodology: 00:17:00 •Troubleshooting Tools: 00:19:00 •Troubleshooting Network Issues: 00:16:00

CompTIA Network+ Certification
Delivered Online On Demand16 hours 18 minutes
£12

Corporate Risk And Crisis Management

4.5(3)

By Studyhub UK

Unveil the intricacies of corporate resilience with our 'Corporate Risk and Crisis Management' course. This well-structured programme, spanning nine insightful modules, introduces participants to the comprehensive world of risk and crisis management within the corporate sector. The course begins with a foundational understanding of various risks and the methodology of risk analysis, ensuring a robust base for advanced learning. Progressing through the curriculum, learners delve into the specific processes of risk analysis and management, focusing on the critical role it plays in corporate strategy. Furthermore, the course addresses the challenges of managing financial risks, an essential aspect for any business. The latter modules shift focus to crisis management, encompassing crisis response, communication strategies, incident management, and the formation and function of a crisis management team. Completing this journey, participants gain valuable insights into the post-crisis phase, crucial for long-term resilience and recovery. Learning Outcomes Comprehend the fundamentals of risks and risk analysis in a corporate context. Acquire skills in the process of risk analysis and management. Understand the nuances of managing financial risks in business operations. Develop effective crisis response and communication strategies. Learn to manage incidents and create efficient emergency response plans. Why choose this Corporate Risk And Crisis Management course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Corporate Risk And Crisis Management course for? Corporate executives and managers looking to enhance their risk management capabilities. Professionals in finance, operations, and strategic planning seeking to deepen their understanding of corporate risks. Risk management consultants aiming to broaden their expertise. Emergency response coordinators and crisis communication specialists. Students and academics interested in the fields of risk and crisis management. Career path Risk Manager: £35,000 - £70,000 Financial Analyst: £30,000 - £60,000 Crisis Management Consultant: £40,000 - £80,000 Emergency Response Coordinator: £25,000 - £50,000 Corporate Communications Specialist: £28,000 - £55,000 Business Continuity Planner: £30,000 - £65,000 Prerequisites This Corporate Risk And Crisis Management does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Risks and Risk Analysis Introduction to Risks and Risk Analysis 00:31:00 Module 02: Process of Risk Analysis and Management The Process of Risk Analysis and Management 00:29:00 Module 03: Corporate of Risk Management Corporate Risk Management 00:34:00 Module 04: Managing Financial Risks Managing Financial Risks 00:54:00 Module 05: Introduction to Crisis and Crisis Management Introduction to Crisis and Crisis Management 00:37:00 Module 06: Crisis Response and Communication Crisis Response and Communication 00:37:00 Module 07: Incidents Management and Emergency Response Plan Incidents Management and Emergency Response Plan 00:51:00 Module 08: Crisis Management Team Crisis Management Team 01:02:00 Module 09: Post Crisis Phase Post Crisis Phase 00:28:00 Assignment Assignment - Corporate Risk And Crisis Management 00:00:00

Corporate Risk And Crisis Management
Delivered Online On Demand6 hours 3 minutes
£10.99