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31 Business Communication courses in Birmingham

Sales awareness for IT professionals (In-House)

By The In House Training Company

In the fast-changing world of business, and especially IT, everyone in the organisation should be involved in sales. One of the best ways is to give the customer an outstanding experience. The customer experience is the competitive battlefield of today. Sales may be won or lost here. You can either close a sale for a quick buck, or open a long-term relationship to create a high lifetime value customer. By developing excellent communication skills, rapport and, most of all, a desire to serve and listen to the needs of the customer to the best of their ability, both sales teams and other IT professionals will create trust, nurture relationships and develop awareness of other opportunities with the customer. By the end of this course, participants will be able to: Understand the power of a positive customer experience in developing sales opportunities Recognise and develop a sales opportunity when it arises Engage with customers and develop rapport and trust Use verbal and non-verbal communication skills and pick up on signals Ask powerful questions - and listen to the answers Create 'magic moments' for the customer Turn a complaint into an opportunity Know when to ask for referrals and testimonials Pass on leads to the relevant people 1 Introduction Aims and objectives Beliefs about sales 2 Building rapport First impressions Short cuts to rapport Finding common interests 3 Selling or serving? Managing emotions and behaviour - Transactional Analysis Moments of truth - creating 'magic moments' Speed sells - the follow-up 4 Meetings Planning a successful meeting Pre-meeting connection and assistance Sales meeting failure reasons Right v wrong mindset 5 Communication - verbal and non-verbal The 3 Vs - Visual, Verbal, Vocal Picking up on signals 7 power questions Questioning techniques LISTEN - 3 types of listening skills 6 Influencing 6 levels of influence Framing to change perspectives Turning complaints into opportunities 7 Referrals The power of referrals How and when to ask for a referral 5 steps from rapport to referral 8 Presentation and pitching (optional session) Basic presentation structure and delivery Creating powerful impressions Creating a 60-second pitch The elevator 10-second pitch - answering 'What do you do?' Sales presentations Emotion v Intellect - how to engage Using visuals

Sales awareness for IT professionals (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

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Microsoft PowerPoint for the Business User

By Nexus Human

Duration 1 Days 6 CPD hours This course is intended for This course is intended for people who use PowerPoint for their business communication needs. Overview To ensure your success in this course, you should have end-user skills with any current version of Windows, including being able to open and close applications, navigate basic file structures, and manage files and folders. This course is intended for those who wish to take advantage of the application for high quality business presentations and reports. Presentations Create Attractive Presentations from Existing PowerPoint Templates Creating Presentations Quickly using Outline to build a Structure Incorporating and reusing slides from other presentations into your own Templates and Customization Using Slide Layouts Using the Slide Master Creating Custom Slide Layout Working with Charts and Tables Create and Modify Tables Create Charts and Graphs Copying Charts into PowerPoint Link Vs Embed Add Visual Elements to a Presentation Create and Modify Shapes Add Images Create SmartArt to Make Easily Modifiable graphics Use SmartArt to Give Dull Text a More Visual Appeal Working with Media and Animation Add Audio to A Presentation Add Video to A Presentation Add and Customize Animations Add and Customize Transitions Preparing to Present Add Notes to A Presentation Presenter View And Slide Show Controls Create A Custom Slide Show Saving and Sharing the Presentation Printing Options and Handouts Additional course details: Nexus Humans Microsoft PowerPoint for the Business User training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Microsoft PowerPoint for the Business User course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Microsoft PowerPoint for the Business User
Delivered Online
£197

The 4 Colour Energies - Building Influence & Selling Skills

By colour-energies.com

The four colour energies will give you the insights to transform your teams ability to influence customers and tailor their approach to different customers preferences. By building deep rapport and creating trust your customers will strengthen their bond with your organisation. Watch as your sales and profits exceed your expectations.

The 4 Colour Energies - Building Influence & Selling Skills
Delivered Online + more
£99 to £187.50

Business Communication Skills

By Course Cloud

Course Overview The Business Communication Skills course focuses on facilitation in business, and why it is important in meetings. You will learn how to use a wide range of facilitation tools, which can be applied in business meetings and stakeholder analysis, strengthening your leadership and relationship-building skills.  Through this course, you will learn how to build rapport and plan a meeting agenda to ensure productive business meetings where desired outcomes are met. You will also enhance your problem-solving and management skills, to deal with stakeholders, clients and colleagues effectively. By the end of this training, you will have learnt the tools and techniques to enhance your own facilitation style, equipped with the skills and knowledge needed to facilitate productive discussion, support meeting participants, and form successful working relationships. This best selling Business Communication Skills has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Business Communication Skills is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Business Communication Skills is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Business Communication Skills is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Business Communication Skills, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Business Communication Skills will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Business Communication Skills to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Business Communication Skills
Delivered Online On Demand
£25

Business Communication

By Xpert Learning

About Course A Comprehensive Course on Business Communication and Communication Skills In this Business Communication online course by Xpert Learning, you will learn how to adapt your communication style for different audience, how to nuance your communication in different situations and mediums, and in this process, maximize productivity. You will also learn the necessary skills to handle difficult conversations within the workplace. According to a LinkedIn survey, Communication is identified as the most sought-after soft skill among employers. Communication is an essential skill for every individual regardless of position in the hierarchy, industry, or location. For achieving organizational success, effective communication is crucial. Through precise and succinct communication, organizations can develop better strategies, enhance productivity, boost morale, and stimulate innovation. Because communication is so important in business, Organizations want and need people with good communication skills. However, most individuals do not communicate well and they are unaware of the fact. The communication shortcomings of employees and the importance of communication in business explain why you should work to improve your communication skills. Your ability to communicate effectively will determine how others perceive you, and largely, your performance and value in the organization. Business Communication is a Learned skill: you learn when and how to say or write the message that needs to be delivered. You can learn this skill from the comprehensive course developed by Xpert Learning. Through different learning mediums you will learn how to understand your audience and nuance your message accordingly, qualities of Effective Business Writing, how to write precise Business Reports, Emails, how to present a Steller Business presentation, and how to use these skills in your career development. Enroll today in this Business Communication Course and advance your career with Xpert Learning! What Will You Learn? Understand the importance of effective communication in business settings Identify and analyze different types of audiences and tailor communication to their needs Develop skills for writing clear, concise, and effective business documents, such as reports and emails Learn techniques for delivering effective business presentations Understand the importance of continuous learning and career development in a business environment Course Content Introduction to Business Communication Introduction to Business Communication Understanding your Audience and Deliver your Message Understanding your Audience and Deliver your Message Effective Business Writing Effective Business Writing Writing Business Reports and Emails Writing Business Reports and Emails Business Presentation Business Presentation Part 1 Business Presentation Part 2 Sample Presentation Career Development Career Development: Job Searching, Resume/CV, Cover Letters, and Interview skills Conclusion Conclusion A course by Xpert Learning RequirementsThere are no specific requirements or prerequisites for this course. Learners of all levels and backgrounds can benefit from this course. However, it would be beneficial if learners have a basic understanding of business communication. Audience This course is designed for individuals who want to develop their business communication skills, including managers, executives, and professionals in various industries. Additionally, this course is also beneficial for students who are pursuing business-related degrees or courses and want to improve their communication skills in a business setting. Whether you are a beginner or an experienced professional, this course can help you elevate your communication skills and achieve your business goals. Audience This course is designed for individuals who want to develop their business communication skills, including managers, executives, and professionals in various industries. Additionally, this course is also beneficial for students who are pursuing business-related degrees or courses and want to improve their communication skills in a business setting. Whether you are a beginner or an experienced professional, this course can help you elevate your communication skills and achieve your business goals.

Business Communication
Delivered Online On Demand1 hour 21 minutes
£9.99

Basic Business Communication Skills

4.8(9)

By Skill Up

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

Basic Business Communication Skills
Delivered Online On Demand1 hour 13 minutes
£25

Basic Business Communication Skills

By The Teachers Training

Enhance your professional communication skills with our Basic Business Communication Skills Course. Learn essential techniques for effective written and verbal communication, mastering email etiquette, and conducting successful meetings. Enroll now to boost your confidence and excel in the workplace.

Basic Business Communication Skills
Delivered Online On Demand1 hour
£15

Business Communication Skills for Professionals

By RapidEDX

Boost your career with our Business Communication Skills course, designed to hone assertive communication, understand behavioral styles, and navigate any business interaction effectively. Equip yourself with the essential tools for impactful communication in professional settings.

Business Communication Skills for Professionals
Delivered Online On Demand40 minutes
£15

Accredited Business Communication Skills Training

By iStudy UK

Do you want to know the practical techniques of business communication? Do you want to build good communication skills for your business? This course will focus all the necessary aspects of an effective business communication. A good Communication skill is a must in business and corporate world. The course will assist you to develop good communication skill with your clients and colleagues. The course will help you how to grab the attentions a valuable client and how to communicate with them so that they may convince by your speech. The course will guide you to improve your oratory skill so that the customers will believe in you. The course will also guide you to overcome common communication obstacles. By the end of the course, you will be an expert communicator in the business field. Course Highlights Accredited Business Communication Skills Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Business Communication Skills Training into 9 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 hours, 55 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Business Communication Skills Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Business Communication Skills Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Business Communication Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Business Communication Communication Basics FREE 00:30:00 Know Thyself and The Message FREE 00:30:00 Learn To Use Terms of Business Communication That Invoke Emotions 00:30:00 Pay Attention To Body Language 00:30:00 Learn To Use Terms That Spark Interest 00:30:00 The Benefits Of Presenting Your Message In 1 Minute 00:30:00 Wrapping Up 00:15:00 Reference Books English For Business Communication 00:00:00 Communication for Business Success 00:00:00 Mock Exam Mock Exam- Accredited Business Communication Skills Training 00:20:00 Final Exam Final Exam- Accredited Business Communication Skills Training 00:20:00

Accredited Business Communication Skills Training
Delivered Online On Demand3 hours 55 minutes
£25

Master In International Business Communication

By Study Plex

Highlights of the Course Course Type: Online Learning Duration: 1 Hour Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about business communication Understand the core competencies and principles of business communication Explore the various areas of business communication Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert manager Master In International Business Communication Course Master the skills you need to propel your career forward in business communication. This course will equip you with the essential knowledge and skillset that will make you a confident manager and take your career to the next level. This comprehensive master in international business communication course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this master in international business communication course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective business communication practice and equip you with the essential skills, confidence and competence to assist you in the business communication industry. You'll gain a solid understanding of the core competencies required to drive a successful career in business communication. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for manager or for people who are aspiring to specialise in business communication. Enrol in this master in international business communication course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive master in international business communication course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this business communication can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This master in international business communication course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This master in international business communication course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This master in international business communication course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Module 01: Introduction Introduction 00:04:00 Module 02: Communication Process Communication Process 00:05:00 Module 03: Barriers of Effective Communication Barriers of Effective Communication 00:01:00 Module 04: Monroe's Motivated Sequence Monroe's Motivated Sequence 00:01:00 Module 05: Various Questioning Techniques Various Questioning Techniques 00:03:00 Module 06: Role of Active Listening Role of Active Listening 00:02:00 Module 07: Role of Body Language Role of Body Language 00:12:00 Module 08: Writing Effective Emails Writing Effective Emails 00:01:00 Module 09: Attention Interest Desire Action Tool Attention Interest Desire Action Tool 00:03:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Master In International Business Communication
Delivered Online On Demand
£19

Business Communication Course

4.3(43)

By John Academy

Do you want to know how to communicate effectively in business? Do you want to improve your business communication skills? Then it's time for you to learn how to communicate effectively in this Business Communication Course. Description: It is very important to communicate well because communication skill is an essential skill especially in the business and corporate setting. This course will help you develop your ability to communicate with your clients and colleagues. It's very important to be an effective communicator in business for its growth and if you start to learn the effective strategies right now, you will surely be able to become an effective business communicator.  This course specifically focuses on the improvement of how you understand yourself and your message to be able to express it effectively. It will also cover the terms to use to be able to get the attention of your potential clients and communicate with them. Undertaking this course will no doubt be very beneficial to become a great communicator in business and overcome common communication obstacles. Who is the course for? Professionals, who work in the business or corporate setting, especially people who are part in communications and human resources department. Furthermore, it will help the top executive execute and command their subordinates and communicate with them effectively. People who are interested in learning more about business communication and those people who are struggling with communication and wish to express their thoughts into actions. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This Business Communication Course is a useful qualification to possess, and would be beneficial for the following careers: Sales Executive/Officer Marketing Executive/Officer Marketing Manager Business Development Manager Communication Department Head Human Resources Manager Public Relations Officer Social Media Specialist Strategist And Much More! Business Communication Course Communication Basics 00:30:00 Know Thyself and The Message 00:30:00 Learn To Use Terms of Business Communication That Invoke Emotions 00:30:00 Pay Attention To Body Language 00:30:00 Learn To Use Terms That Spark Interest 00:30:00 The Benefits Of Presenting Your Message In 1 Minute 00:30:00 Wrapping Up 00:15:00 Reference Books English For Business Communication 00:00:00 Communication for Business Success 00:00:00 Mock Exam Mock Exam- Business Communication Course 00:20:00 Final Exam Final Exam- Business Communication Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Business Communication Course
Delivered Online On Demand3 hours 55 minutes
£18

Educators matching "Business Communication"

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