582 Business Communication courses in London delivered On Demand

In today's fast-paced and interconnected world, mastering Basic Telephone EtiquetteSkills is more crucial than ever. Telephone Etiquette ensures that every call you handle is professional, efficient, and courteous, which is essential in both daily life and your professional career. Learning Telephone Etiquette can significantly enhance your job prospects in the UK, where excellent communication skills are highly valued. In fact, mastering Telephone Etiquette can open doors to various roles in customer service, administration, and support, with average salaries ranging from £18,000 to £25,000 per year. The demand for professionals with strong Telephone Etiquette skills is on the rise, with the customer service sector growing by approximately 5% annually. By enrolling in this course, you will learn how to prepare for calls, handle difficult situations, and practice best Telephone Etiquette, making you an invaluable asset to any organization. Whether you're looking to improve your personal interactions or seeking career advancement, Telephone Etiquette is a skill that will set you apart. Key Features: CPD Certified Basic Telephone Etiquette Skills Course Free Certificate from Reed CIQ Approved Basic Telephone Etiquette Skills Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Telephone Skills Module 02: Preparing for the Call Module 03: Answering Calls Module 04: Conducting a Business Call Module 05: Handling Difficult Situations Module 06: Holding and Transferring Calls Module 07: Ending the Call Module 08: Telephone Etiquette for Customer Service Module 09: Best Practices of Telephone Etiquette Learning Outcomes: Cultivate confident call handling with strategic preparation techniques. Master the art of conducting seamless and impactful business conversations. Navigate and resolve challenging situations with poise and professionalism. Acquire proficiency in the seamless transfer of calls. Enhance your telephone etiquette to provide exceptional customer service. Apply best practices, setting yourself apart as a communication virtuoso. CPD 10 CPD hours / points Accredited by CPD Quality Standards Basic Telephone Etiquette Skills 1:51:23 1: Module 01: Introduction to Telephone Skills Preview 15:27 2: Module 02: Preparing for the Call 08:23 3: Module 03: Answering Calls 12:19 4: Module 04: Conducting a Business Call 11:26 5: Module 05: Handling Difficult Situations 09:24 6: Module 06: Holding and Transferring Calls 11:50 7: Module 07: Ending the Call 09:38 8: Module 08: Telephone Etiquette for Customer Service 19:58 9: Module 09: Best Practices of Telephone Etiquette 11:58 10: Leave A Review 01:00 Who is this course for? This Basic Telephone Etiquette Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Basic Telephone Etiquette Skills. Moreover, this course is ideal for: Professionals seeking to refine their telephone communication skills. Customer service representatives aiming for excellence in phone interactions. Individuals aspiring to enhance their business communication finesse. Team members involved in call handling and transfers. Anyone looking to elevate their overall telephone communication competency. Requirements There are no requirements needed to enrol into this Basic Telephone Etiquette Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Basic Telephone Etiquette Skills course. Career path After finishing this Basic Telephone Etiquette Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Basic Telephone Etiquette Skills are: Customer Service Representative - £18K to 25K/year. Receptionist - £16K to 22K/year. Office Administrator - £18K to 24K/year. Call Centre Operator - £17K to 23K/year. Telemarketer - £16K to 20K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In today's fast-paced and interconnected world, mastering Basic Telephone EtiquetteSkills is more crucial than ever. Telephone Etiquette ensures that every call you handle is professional, efficient, and courteous, which is essential in both daily life and your professional career. Learning Telephone Etiquette can significantly enhance your job prospects in the UK, where excellent communication skills are highly valued. In fact, mastering Telephone Etiquette can open doors to various roles in customer service, administration, and support, with average salaries ranging from £18,000 to £25,000 per year. The demand for professionals with strong Telephone Etiquette skills is on the rise, with the customer service sector growing by approximately 5% annually. By enrolling in this course, you will learn how to prepare for calls, handle difficult situations, and practice best Telephone Etiquette, making you an invaluable asset to any organization. Whether you're looking to improve your personal interactions or seeking career advancement, Telephone Etiquette is a skill that will set you apart. Key Features: CPD Certified Basic Telephone Etiquette Skills Course Free Certificate from Reed CIQ Approved Basic Telephone Etiquette Skills Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Telephone Skills Module 02: Preparing for the Call Module 03: Answering Calls Module 04: Conducting a Business Call Module 05: Handling Difficult Situations Module 06: Holding and Transferring Calls Module 07: Ending the Call Module 08: Telephone Etiquette for Customer Service Module 09: Best Practices of Telephone Etiquette Learning Outcomes: Cultivate confident call handling with strategic preparation techniques. Master the art of conducting seamless and impactful business conversations. Navigate and resolve challenging situations with poise and professionalism. Acquire proficiency in the seamless transfer of calls. Enhance your telephone etiquette to provide exceptional customer service. Apply best practices, setting yourself apart as a communication virtuoso. CPD 10 CPD hours / points Accredited by CPD Quality Standards Basic Telephone Etiquette Skills 1:51:23 1: Module 01: Introduction to Telephone Skills Preview 15:27 2: Module 02: Preparing for the Call 08:23 3: Module 03: Answering Calls 12:19 4: Module 04: Conducting a Business Call 11:26 5: Module 05: Handling Difficult Situations 09:24 6: Module 06: Holding and Transferring Calls 11:50 7: Module 07: Ending the Call 09:38 8: Module 08: Telephone Etiquette for Customer Service 19:58 9: Module 09: Best Practices of Telephone Etiquette 11:58 10: Leave A Review 01:00 Who is this course for? This Basic Telephone Etiquette Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Basic Telephone Etiquette Skills. Moreover, this course is ideal for: Professionals seeking to refine their telephone communication skills. Customer service representatives aiming for excellence in phone interactions. Individuals aspiring to enhance their business communication finesse. Team members involved in call handling and transfers. Anyone looking to elevate their overall telephone communication competency. Requirements There are no requirements needed to enrol into this Basic Telephone Etiquette Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Basic Telephone Etiquette Skills course. Career path After finishing this Basic Telephone Etiquette Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Basic Telephone Etiquette Skills are: Customer Service Representative - £18K to 25K/year. Receptionist - £16K to 22K/year. Office Administrator - £18K to 24K/year. Call Centre Operator - £17K to 23K/year. Telemarketer - £16K to 20K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

24-Hour Flash Sale! Prices Reduced Like Never Before!! Efficient office management plays a crucial role in building a successful organisation. With the UK's business sector continuously expanding with over 6 million private sector businesses, there's a growing demand for skilled professionals capable of steering office operations towards excellence. The "Office Management Bundle" is a comprehensive suite of courses designed to equip aspiring and current office managers with the essential skills required for effective administration, team leadership, and enhanced workplace productivity. Learn office management from foundational administrative duties to advanced team leadership strategies. Participants will have a chance to get into Secretarial Training, mastering the art of Minute-taking and Document Control, ensuring seamless information flow within an organisation. The course also tackles critical areas such as Employment Law, Sexual Harassment training for managers, and proficiency in Microsoft Office, essential for today's digital office environment. Additionally, courses on Workplace Productivity, Business Communication, and Decision-making and Critical Thinking Training are included to round out a manager's skill set. This Office Management Bundle Contains 11 of Our Premium Courses for One Discounted Price: Course 01: Office Management Course 02: Secretarial Training Course 03: Team Management Course 04: Minute Taking Course 05: Document Control Course 06: Employment Law Course 07: Sexual Harassment in the Workplace Training for Managers and Supervisors (SHWT) Course 08: Microsoft Office Course 09: Workplace Productivity Course Course 10: Essentials Communication for Business Course 11: Decision Making and Critical Thinking Training The "Office Management Bundle" offers a golden opportunity for individuals looking to advance their careers in office administration or for those seeking to refine their management skills. By completing this training, you'll be well-prepared to navigate the complexities of office management, contribute to a positive workplace culture, and drive your organisation towards its goals. Enrol now and embrace this chance to become a pivotal part of your company's success story! Learning Outcomes of this Bundle: Master essential office management and secretarial skills. Lead teams effectively and foster a collaborative work environment. Navigate legal frameworks in employment and handle workplace harassment. Utilise Microsoft Office tools to enhance office productivity. Communicate effectively in a business setting. Apply decision-making and critical thinking in managerial roles. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Office Management Module 01: Personal Assistant Module 02: Admin Support Module 03: Organisational Skills Module 04: Telephone Etiquette Module 05: Business Writing Module 06: Time Management Module 07: Body Language and Effective Communication Module 08: Meeting Management Course 02: Secretarial Training Module 01: Admin Support Module 02: Administrative Management Module 03: Organisational Skills Module 04: Telephone Etiquette Module 05: Business Writing Module 06: Time Management Module 07: Body Language and Effective Communication Module 08: Meeting Management Module 09: Excel Basics Module 10: PowerPoint Basic Course 03: Team Management Module 01: Defining Team Module 02: Understanding Management and Leadership Module 03: Building High Performing Teams Module 04: Motivating Team Members Module 05: Talent Management Module 06: Stress Management and Mental Health Module 07: Succession Planning Module 08: Communication Skills Module 09: Negotiation Techniques Module 10: Managing Change Module 11: Managing Time Module 12: Managing Conflict Module 13: Risk Management Process Module 14: Managing Virtual Teams =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring office managers Current administrators Team leaders Secretaries HR professionals Supervisors Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Office Manager - £25,000 to £35,000 Executive Assistant - £30,000 to £40,000 HR Manager - £35,000 to £50,000 Team Leader - £24,000 to £30,000 Productivity Coach - £30,000 to £45,000 Legal Advisor - £40,000 to £55,000 Certificates CPD Accredited Certificate Digital certificate - Included Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD . CPD Accredited Certificate Hard copy certificate - Included Upon passing the Bundle, you need to order to receive a Hard copy Certificate for each of the courses inside this bundle. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Give a compliment to your career and take it to the next level. This Accountancy, AML, Financial Investigator bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Payroll, Employment Law & Business Administration bundle will help you stay ahead of the pack. Throughout the Accountancy, AML, Financial Investigator programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Accountancy, AML, Financial Investigator course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Accountancy, AML, Financial Investigator Bundle Consists of the following Premium courses: Course 01: Accountancy Course 02: Accounting and Tax Course 03: Diploma in Quickbooks Bookkeeping Course 04: Microsoft Excel Level 3 Course 05: Team Management Course 06: Level 3 Xero Training Course 07: Effective Communication Skills Diploma Course 08: Decision-Making Course 09: Applied Business Analysis Diploma Course 10: Fraud Management & Anti Money Laundering Awareness Complete Diploma Course 11: Financial Investigator Enrol now in Accountancy, AML, Financial Investigator to advance your career, and use the premium study materials from Apex Learning. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum of Accountancy, AML, Financial Investigator Bundle Course 01: Accountancy Module 01: Introduction to Accounting Module 02: The Role of an Accountant Module 03: Accounting Concepts and Standards Module 04: Double-Entry Bookkeeping Module 05: Balance Sheet Module 06: Income statement Module 07: Financial statements Module 08: Cash Flow Statements Module 09: Understanding Profit and Loss Statement Module 10: Financial Budgeting and Planning Module 11: Auditing Course 02: Accounting and Tax Module 01: Tax System and Administration in the UK Module 02: Tax on Individuals Module 03: National Insurance Module 04: How to Submit a Self-Assessment Tax Return Module 05: Fundamentals of Income Tax Module 06: Payee, Payroll and Wages Module 07: Value Added Tax Module 08: Corporation Tax Module 09: Double Entry Accounting Module 10: Management Accounting and Financial Analysis Module 11: Career as a Tax Accountant in the UK Course 03: Diploma in Quickbooks Bookkeeping Getting prepared - access the software and course materials Getting started Setting up the system Nominal ledger Customers Suppliers Sales ledger Purchases ledger Sundry payments Sundry receipts Petty cash VAT - Value Added Tax Bank reconciliation Payroll / Wages Reports Tasks Course 04: Microsoft Excel Level 3 Getting Started with Microsoft Office Excel Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Working with Functions Working with Lists Analyzing Data Visualizing Data with Charts Using PivotTables and PivotCharts Working with Multiple Worksheets and Workbooks Using Lookup Functions and Formula Auditing Sharing and Protecting Workbooks Automating Workbook Functionality Creating Sparklines and Mapping Data Forecasting Data Excel Templates Course 06: Level 3 Xero Training Introduction Getting Started Invoices and Sales Bills and Purchases Bank Accounts Products and Services Fixed Assets Payroll VAT Returns Course 07: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss Course 08: Decision-Making Module 01: What is Decision Making? Module 02: Stress and Its Impact Module 03: Time Stress and Decision Making Module 04: Personal Level Decision making Under Stress Module 05: Organisational Level Decision making Under Stress Module 06: Decision Making for Conflict Management Course 09: Applied Business Analysis Diploma Module 01: Introduction to Business Analysis Module 02: Business Processes Module 03: Business Analysis Planning and Monitoring Module 04: Strategic Analysis and Product Scope Module 05: Solution Evaluation Module 06: Investigation Techniques Module 07: Ratio Analysis Module 08: Documenting and Managing Requirements Module 09: Career Prospect as a Business Analyst in the UK Course 10: Fraud Management & Anti Money Laundering Awareness Complete Diploma Module 01: Introduction to Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti-Money Laundering Regulation Module 04: Responsibility of the Money Laundering Reporting Office Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: Awareness and Training Course 11: Financial Investigator Module 01: Introduction to Financial Investigator Module 02: Introduction to Financial Investigation Module 03: Characteristics of Financial Crimes Module 04: Categories of Financial Crimes Module 05: Financial Crime Response Plan Module 06: Collecting, Preserving and Gathering Evidence Module 07: Laws against Financial Fraud CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Accountancy, AML, Financial Investigator bundle. Requirements This Accountancy, AML, Financial Investigator course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Freelance Writing Online Training You must not miss out on the four Freelance Writing courses if you want to thrive in your workplace and stand out from the crowd. Writing is one of the four domains of language, and it is widely used in business communication in different forms. In this Complete Freelance Writing Course, we have combined four highly valuable courses, namely - Course 01: Level 5 Proofreading & Copy Editing Course 02: Level 5 Report Writing Course 03: Level 4 Copywriting Course 04: Minute Taking Complete Freelance Writing Course - Level 5 Proofreading & Copy Editing course will give you in-depth knowledge of proofreading and why it is necessary. It will also cover the aspects of copy editing. If you complete this course, you will be able to proofread and edit any writing at your workplace. Thus, through this Course, your area of expertise will be widened, and subsequently, your value as an employee will be increased. Complete Freelance Writing Course - Level 5 Report Writing Course also has various advantages. In any organisation, there are various types of reports to be written, for example, project reports, project proposals, partnership proposals etc. With Complete Freelance Writing Course, you will become an expert Report Writer. Complete Freelance Writing Course - Level 4 Copywriting is highly trending. Copywriters are behind the catchy advertisements you see on different platforms. Imagine you are writing such copies and as a result, the sales get increased in a great number! With this Course, you can learn all the basics, tips and tricks of copywriting. Complete Freelance Writing Course - Minute Taking is also important. In any organisation, you need to attend or facilitate numerous meetings. And, in the meeting, one dedicated person needs to record the details of the meeting. Here comes minute taking. If you know how to take minutes of any meeting, you will get a competitive edge over your coworkers. Won't you love to unlock all the contents of this Complete Freelance Writing Course? Freelance Writing Training Learning Outcomes of Freelance Writing By the end of this Complete Freelance Writing Course, you will be able to - Become an expert in proofreading and copy editing. Write different types of business reports. Write sales copies. Write copies of ads for different mediums, including TV, Website, Email marketing etc. Take minutes of meetings effectively. Certification of Freelance Writing After completing the MCQ/Assignment assessment for this Freelance Writing course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Freelance Writing Online Training This Freelance Writer course is ideal for all. This Freelance Writing Course is highly valuable if you want to be a successful executive in your workplace. Requirements Freelance Writing Online Training There is no specific requirement to enrol for this Freelance Writing Course. Career path Freelance Writing Online Training This Complete Freelance Writing Course will open the door for many positions! Such as - Freelance Writer Copywriter Proofreader Business Executives Executives in TV, Media Communication Executives in different organisations

Getting Started The QUALIFI Level 3 Diploma in Business Innovation and Entrepreneurship programme will develop and reward business innovators and entrepreneurs of today and the future and continue bringing recognition and professionalism to various sectors. It is accredited to the Regulated Qualifications Framework (RQF) Level 3 and European Qualification Framework (EQF) Level 4, which includes all formal traditional Business Management, Business Studies or Administration qualification elements. The programme's rationale is to provide a career path for learners who wish to develop their care capabilities within any business-related industry. Furthermore, we look to build the team leaders, managers and leaders of tomorrow through creating and delivering learning appropriate for the industry. The outcome of the Diploma, a recognised UK Qualification, is for learners to develop the skills organisations require globally. Key Benefits Understand innovation management for the business development lifecycle. To gain skills and knowledge required for effective communication in the organisation. Understand self-analysis in the context of an entrepreneurial career. Identify various theories of entrepreneurship and understand entrepreneurial steps to business planning. Develop marketing strategy for SMEs. Understand entrepreneurial finance and accounting principles Key Highlights Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our QUALIFI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The QUALIFI 3 Diploma in Business Innovation and Entrepreneurship can open many career pathways including, but not limited to: Entrepreneur with an estimated average salary of £28,000 per annum Business Consultant with an estimated average salary of £30,000 per annum Corporate Recruiter, with an estimated average salary of £27,789 per annum Management Analyst with an estimated average salary of £28,000 per annum About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Entry Requirements The qualification is designed to be accessible without artificial barriers. Learners will be expected to hold the following:  qualifications at Level 2 or; work experience in the business sector and demonstrate ambition with clear career goals; A Level 3 qualification in another discipline and want to develop their careers in business. Progression Learners completing the QUALIFI Level 3 Diploma in Business Innovation and Entrepreneurship will progress to:  The QUALIFI Level 4 Certificate in Business Management, or The first of a 3-year Honours Degree at a UK University in a related subject; Directly into employment in an associated profession. Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Innovation for Business Reference No : A/615/4770 Credit : 10 || TQT : 100 This unit aims to introduce the learner to innovation in a business context. Learners will understand innovation management and its role in developing business. Learners will recognise the value of innovation for business and its role in a business life cycle. UNIT2- English for Business Communication Reference No : J/615/4772 Credit : 10 || TQT : 100 This unit aims for learners to develop the skills required for effective organisational communication. Learners will be able to identify issues related to adverse effects in a business and how to address them. UNIT3- Thinking Entrepreneurially Reference No : R/615/4774 Credit : 10 || TQT : 100 This unit aims to introduce the learner to an evaluation of themselves in an entrepreneurial context by using several techniques, including SWOT. This unit will introduce learners to critical thinking skills and put these into context against a business plan. UNIT4- Entrepreneurship and Entrepreneurial Business Planning Reference No : M/615/4779 Credit : 10 || TQT : 100 This unit aims to introduce learners to the various theories of entrepreneurship and the role of innovation theories in the development of an entrepreneur. Learners will be able to analyse the entrepreneur's role, nature and characteristics in the economy and get introduced to the multiple steps required in building a business and how to write the plan for a new venture. UNIT5- Entrepreneurial Marketing Reference No : K/615/4781 Credit : 10 || TQT : 100 In this unit, learners will be able to understand the nature of small and medium enterprises (SMEs) and their marketing practices. The learner will be able to develop a marketing strategy for a new business, identify the entrepreneurial roles in brand development and market positioning, and analyse the key issues and challenges entrepreneurs face in targeting a market. UNIT6- Entrepreneurial Finance and Accounting Reference No : M/615/4782 Credit : 10 || TQT : 100 This unit introduces the learner to entrepreneurial finance and basic accounting principles. The learner will be able to identify sources of finance most suited to a new business plan and the role of entrepreneurial finance in the decision-making process. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Description:  Sales techniques start in knowing your customers and to be able to recognise what your products and services should target. It is very important to communicate well also to allow your products and services known to your target market. It will be very difficult to become an effective commercial sales expert but if you start right now, you will surely be able to become an effective sales specialist. This course specifically focuses on the improvement of your sales and how you should accelerate it. It will also cover the strategies and ways to use and be able to get the attention of your potential clients and communicate with them effectively what you are offering. In this course, you will be able to become a great sales specialist by conquering the difficulties of the sales industry and knowing the appropriate techniques for the way forward.  Who is the course for? Professionals, who work in the business or corporate setting, especially people who are part of the sales, marketing, and communications departments. Furthermore, it will help the top executive execute and command their subordinates to help in increasing sales. People who are interested in learning more about business communication and those people who are struggling with communication and expressing their thoughts into actions. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This course would be beneficial for the following careers: Sales Manager Business Development Executive Producers Financial Experts Group Account Director Marketing Manager Public Relations Officer Sales Specialist Strategist And Many More! Sales Techniques Fundamental Sales Techniques 01:00:00 Extensive Sales Techniques 01:30:00 Relationship in Sales Focusing on Your Customer 00:15:00 What Influences People in Forming Relationships? 00:30:00 Disclosure 00:15:00 How to Win Friends and Influence People 00:15:00 Communication Skills for Relationship Selling 01:00:00 Non-Verbal Messages 00:30:00 The Handshake 00:30:00 Small Talk 00:15:00 Networking 00:15:00 Sales Strategies Selling Skills 00:15:00 The Sales Cycle 00:30:00 Framing Success 00:15:00 Setting Goals with SPIRIT! 00:15:00 The Path to Efficiency 00:15:00 Customer Service 00:15:00 Selling More 00:15:00 Selling Price 00:15:00 Reference Book Personal Selling Skills 00:00:00 Psychology Of Selling 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Increasing Sales Technique 00:20:00 Final Exam Final Exam- Increasing Sales Technique 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Communication: Understanding an Ever-Changing World (On-Demand) This program makes you think about the changes to the current environment and explore our ability to better communicate virtually by understanding the challenges, identifying skills and techniques, considering personality attributes and conducting virtual team meetings in a more effective and efficient manner. Getting Started Foundation Concepts Virtual Meeting Environment The Three-Step Process: Plan, Conduct, Close The Role of the Facilitator Communicating in a Virtual World Personality and Communication Styles Communication Challenges Virtual Teams Communication Summary and Next Steps

Communication: Understanding an Ever-Changing World: On-Demand This program makes you think about the changes to the current environment and explore our ability to better communicate virtually by understanding the challenges, identifying skills and techniques, considering personality attributes and conducting virtual team meetings in a more effective and efficient manner. What You Will Learn At the end of this program, you will be able to: Understand today's communication challenges Conduct a virtual meeting effectively and efficiently Identify key communication skills and techniques Utilize personality types to improve communications Getting Started Foundation Concepts Virtual Meeting Environment The Three-Step Process: Plan, Conduct, Close The Role of the Facilitator Communicating in a Virtual World Personality and Communication Styles Communication Challenges Virtual Teams Communication Summary and Next Steps

Are basic leadership and critical thinking abilities your strong point? Do you blossom with seeing day to day operations running easily? Do you know how to set goals clearly? Then this course is perfect for you to become the leader in managing businesses. Description: Business Corresponding refers to the exercises related to running an organisation, for example, controlling, leading, monitoring, organising and planning of a business. This course will set you up for a profession in a business administration condition where you will have the capacity to perform business-related exercises and in addition administration obligations viably. In this course you will cover various scopes like Business Communications which will no doubt enhance your ability.  Who is the course for? For employees who are aiming for a promotion, joining a team leader role for the first time or looking forward to becoming a top executive in business management. Or anyone who are interested in leading and managing their own business. Entry Requirement: This course is available to all learners, of all academic background. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Business Corresponding Diploma will be useful and would be beneficial for the management occupations especially the following careers: Administrative Services Manager Advertising, Promotions and Marketing Managers Agricultural Managers Architectural and Engineering Managers Compensation and Benefits Managers Computer and Information Systems Manager Construction Managers Financial Managers Food Services Managers Human Resources Managers Industrial Production Managers Management Directors Medical and Health Managers Natural Sciences Managers And other Top Executives Business Corresponding Diploma PART I-PREPARING TO WRITE THE LETTER-CHAPTER 1 01:00:00 PART I-PREPARING TO WRITE THE LETTER-CHAPTER 2 01:00:00 PART I-PREPARING TO WRITE THE LETTER-CHAPTER 3 01:00:00 PART I-PREPARING TO WRITE THE LETTER-CHAPTER 4 01:00:00 PART II-HOW TO WRITE THE LETTER-CHAPTER 5 01:00:00 PART II-HOW TO WRITE THE LETTER-CHAPTER 6 01:00:00 PART II-HOW TO WRITE THE LETTER-CHAPTER 7 01:00:00 PART III-STYLE-MAKING THE LETTER PERFECT-CHAPTER 8 01:00:00 PART III-STYLE-MAKING THE LETTER READABLE-CHAPTER 9 01:00:00 PART III-STYLE-MAKING THE LETTER PERFECT-CHAPTER 10 01:00:00 PART III-STYLE-MAKING THE LETTER READABLE-CHAPTER 11 01:00:00 PART IV-THE DRESS OF A BUSINESS LETTER-CHAPTER 12 01:00:00 PART IV-THE PRESENTATION OF A BUSINESS LETTER-CHAPTER 13 01:00:00 PART IV-THE PRESENTATION OF A BUSINESS LETTER-CHAPTER 14 01:00:00 PART IV-THE PRESENTATION OF A BUSINESS LETTER-CHAPTER 15 00:15:00 Mock Exam Mock Exam- Business Corresponding: Letter Writing Course 00:20:00 Final Exam Final Exam- Business Corresponding: Letter Writing Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00