587 Business Communication courses in Cardiff delivered On Demand

The Communication Skills in Health and Social Care is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Communication Skills in Health and Social Care consists of several modules that take around 4 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 1. Introduction to Health and Social Care Introduction to Health and Social Care 00:16:00 Module 2: Communication and its Relevance Communication and its Relevance 00:48:00 Module 3: Importance of Communication in Healthcare Importance of Communication in Healthcare 00:33:00 Module 4: Professional Communication and Behaviour Professional Communication and Behaviour 00:19:00 Module 5: Interviewing Techniques Interviewing Techniques 00:32:00 Module 6: Adapting Communication to a Patient's Ability to Understand Adapting Communication to a Patient's Ability to Understand 00:19:00 Module 7: Confidentiality in a Medical Environment Confidentiality in a Medical Environment 00:14:00 Module 8: Human Body Vocabulary with Pictures Human Body Vocabulary With Pictures 00:47:00 Module 9: Equipment, Instrument and Lab Tests Equipment, Instrument and Lab Test 00:19:00 Module 10: Legal aspects and Ethics Legal aspects and Ethics 00:19:00 Module 11: Medical Jargon and Terminology Medical Jargon and Terminology 00:25:00 Module 12: Acronyms and Abbreviation Acronyms and Abbreviation 00:36:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Digital Communication Online Unlock the power of effective Digital Communication with our comprehensive course. Learn to master Digital Communication strategies to enhance your online presence. Explore various Digital Communication platforms and tactics to engage your audience. Elevate your skills in Digital Communication and stay ahead in today's digital landscape. Enroll now! Gain invaluable insights into the world of Digital Communication through our dynamic course. Dive deep into the intricacies of Digital Communication methodologies, including social media management, email marketing, and content creation. Harness the potential of Digital Communication tools to amplify your message and connect with your target audience effectively. Join us today to revolutionize your Digital Communication skills! Special Offers of this Digital Communication: Digital Communication Course This Digital Communication: Digital Communication Course includes a FREE PDF Certificate. Lifetime access to this Digital Communication: Digital Communication Course Instant access to this Digital Communication: Digital Communication Course Get FREE Tutor Support from Monday to Friday in this Digital Communication: Digital Communication Course Courses are included in this Digital Communication Bundle Course Course 01: Communication Skills Course 02: Negotiation Skills Course 03: Level 5 Retail Management Course [ Note: Free PDF certificate will provide as soon as completing the Digital Communication Course] Digital Communication Industry Experts Designed this Digital Communication course into 09 detailed modules. Course Curriculum of Digital Communication Course Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication Assessment Method of Digital Communication After completing each module of the Digital Communication Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Digital Communication After completing the MCQ/Assignment assessment for this Digital Communication course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Digital Communication: Digital Communication This Digital Communication Course is suitable for those who work in or aspire to work in the following professions: Sales Managers HR Assistants Business Owners & Entrepreneurs Public Speakers Requirements Digital Communication: Digital Communication There are no specific requirements for Digital Communication course because it does not require any advanced knowledge or skills. Career path Digital Communication: Digital Communication This Digital Communication course will help you improve your CV and employability. Furthermore, the knowledge gained from this Communication Skills course will be essential for working effectively in a complex and diverse workforce. Certificates Certificate of completion Digital certificate - Included

Negotiation Skills Diploma Online 'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this Negotiation Skills Diplomawill provide you with a solid foundation to become a confident negotiator and help you develop your skills. Negotiation Skills Diploma can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top. This exclusive Negotiation Skills Diploma course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Negotiation Skills DiplomaCourse will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Courses are included in this Negotiation Skills Diploma Bundle Course: Course 01: Negotiation Course 02: Creating a Business Start-Up Course 03: Level 2 Certificate in Business Management Course 04: Level 2 Diploma in Business Administration [ Note: Free PDF certificate as soon as completing the Negotiation Skills Diploma course] Negotiation Skills Diploma Industry Experts Designed this Negotiation Skills Diploma Course into 12 detailed modules. Detailed course curriculum of this Negotiation Skills Diploma Course: Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections Assessment Method of Negotiation Skills Diploma After completing each module of the Negotiation Skills Diploma Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Negotiation Skills Diploma After completing the MCQ/Assignment assessment for this Negotiation Skills Diploma course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Negotiation Skills Diploma This Negotiation Skills Diploma course is suitable for candidates committed to their ongoing professional development. This Course could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable. Requirements Negotiation Skills Diploma Students who intend to enrol in this Negotiation Skills Diploma Course must meet the following requirements: Negotiation Skills: Good command of the English language Negotiation Skills: Must be vivacious and self-driven. Negotiation Skills: Basic computer knowledge Negotiation Skills: A minimum of 16 years of age is required. Career path Negotiation Skills Diploma This Negotiation Skills qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Certificate of completion Digital certificate - Included

In this 10 minute video course, we explain the importance of delivering excellent customer service. There are a number of things every person in the organisation can do to provide great service. It is not just the responsibility of the customer service team or receptionist. every one in the business should be looking to provide great service to all customers - external and internal.

Diploma in Translation Techniques Level 1 Explore the Translation Basics, master various Translation Techniques and Approaches, and acquire the Skills of a Good Translator. Delve into the fascinating world of Speech and Language Therapy in Translation, and learn the art of Proofreading and Quality Assurance in Translation. Finally, discover the latest Technology and Tools for Translation, equipping yourself with the skills needed for success in the field. Learning Outcomes: Explain the fundamentals of translation and its importance. Apply various translation techniques and approaches effectively. Demonstrate the skills required to be a proficient translator. Integrate speech and language therapy concepts into translation. Utilize proofreading and quality assurance methods in translation. Employ technology and tools for efficient and accurate translation. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Diploma in Translation Techniques Level 1 Course Syllabus Translation Basics: Develop a solid foundation in the fundamental principles and concepts of translation, including its role in bridging language and culture. Translation Techniques and Approaches: Explore various translation techniques and approaches, such as literal vs. idiomatic translation, to effectively convey meaning across languages. Skills of a Good Translator: Acquire essential skills required for becoming a proficient translator, including linguistic competence, research skills, and cultural sensitivity. Speech and Language Therapy in Translation: Understand the application of speech and language therapy concepts in translation, particularly when working with specialized or medical texts. Proofreading and Quality Assurance in Translation: Learn how to meticulously proofread translated texts and implement quality assurance processes to ensure accuracy and coherence. Technology and Tools for Translation: Familiarize yourself with modern translation technologies and tools, including computer-assisted translation (CAT) software, to enhance translation efficiency and consistency.

Master the critical domain of Know Your Client (KYC) practices with this in-depth course. Gain a comprehensive understanding of KYC regulations, client due diligence, anti-money laundering, and more. Elevate your compliance acumen and set a new standard in client onboarding and risk assessment.

The skills to negotiate with business delegates have a significant impact on successful business and commerce. This Negotiations in Commercial Management Training course will empower you to master this skill along with some other essential skillset. Start learning Negotiations in Commercial Management Training that will give you enough knowledge and skills to build your dream career. About this course This Negotiations in Commercial Management Training helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately. The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors. The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills. Why choose this course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Get 24/7 help or advice from our email and live chat teams Get full tutor support on weekdays (Monday to Friday) Course Design The Negotiations in Commercial Management Training is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Who Is This Course For:​ This Negotiations in Commercial Management Training is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career. Requirements This course is for anyone who would like to learn Negotiations in Commercial Management Training related skills to aid his/her career path. No formal entry prerequisites are required Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 1: Introduction to Cash Flow Management Module 2: Advanced Cash Flow Management Part 2 Module 3: Negotiation Skills Module 4: An Overview of Partnership and Agreements Course Content Commercial Management: Negotiation Skills Module 1: Introduction to Cash Flow Management 00:13:00 Module 2: Advanced Cash Flow Management Part 2 00:15:00 Module 3: Negotiation Skills 00:15:00 Module 4: An Overview of Partnership and Agreements 00:17:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

🚀 Unlock Your Communication Potential with Difficult Workplace Conversation Level 2 Course! 🚀 Are you ready to transform your workplace communication skills to the next level? Introducing Difficult Workplace Conversation Level 2 - the ultimate course designed to empower you with the tools and techniques to navigate challenging conversations like a pro. Whether you're a seasoned professional or just starting your career journey, this course equips you with the invaluable skills needed to thrive in any workplace scenario. Why Choose Difficult Workplace Conversation Level 2? Master the Art of Communication 🎨 Effective communication lies at the heart of every successful organization. With Difficult Workplace Conversation Level 2, you'll learn how to communicate with clarity, confidence, and empathy, even in the most challenging situations. From delivering constructive feedback to handling conflicts with finesse, this course covers it all. Build Stronger Relationships 🤝 In today's fast-paced work environment, building and maintaining positive relationships is essential. Our course provides you with practical strategies to foster trust, collaboration, and understanding among colleagues and stakeholders. Say goodbye to misunderstandings and hello to stronger, more resilient teams. Boost Your Professional Confidence 💼 Confidence is key to making a lasting impression in the workplace. By honing your communication skills through Difficult Workplace Conversation Level 2, you'll exude confidence in every interaction. Whether you're presenting ideas to senior management or addressing sensitive issues with peers, you'll approach each conversation with poise and assurance. Stay Ahead in Your Career 📈 In today's competitive job market, professionals who possess exceptional communication skills stand out from the crowd. Difficult Workplace Conversation Level 2 gives you the edge you need to advance in your career. From enhancing your leadership capabilities to increasing your influence within your organization, this course opens doors to new opportunities and career growth. Who is this for? Professionals at all Levels: Whether you're an entry-level employee or a seasoned executive, mastering difficult workplace conversations is essential for success at any stage of your career. Team Leaders and Managers: Effective communication is especially crucial for those in leadership positions. This course equips managers and team leaders with the skills needed to inspire, motivate, and lead their teams to success. Human Resources Professionals: HR professionals play a vital role in resolving workplace conflicts and fostering a positive organizational culture. Difficult Workplace Conversation Level 2 provides HR professionals with the expertise needed to navigate sensitive issues and promote a harmonious work environment. Career Path Entry-Level Professionals: Gain a competitive edge in the job market by showcasing your strong communication skills from the start of your career journey. Mid-Level Managers: Elevate your leadership capabilities and position yourself as a trusted mentor and advisor within your organization. Senior Executives: Lead by example and cultivate a culture of open communication and collaboration to drive organizational success. Frequently Asked Questions (FAQ) Q: Can I take this course if I have no prior experience in difficult workplace conversations? A: Absolutely! Our course is designed to accommodate learners of all levels, from beginners to seasoned professionals. Our comprehensive curriculum covers foundational concepts and practical strategies to help you succeed, regardless of your prior experience. Q: How long does it take to complete the course? A: The duration of the course may vary depending on your learning pace and schedule. However, most learners complete the course within a few weeks by dedicating a few hours each week to studying the material and practicing their skills. Q: Will I receive a certificate upon completion of the course? A: Yes, upon successful completion of Difficult Workplace Conversation Level 2, you will receive a certificate of achievement. This certificate demonstrates your commitment to professional development and mastery of essential communication skills. Q: Is there ongoing support available after completing the course? A: Absolutely! We understand that mastering difficult workplace conversations is an ongoing journey. That's why we offer continued support and resources to help you apply your newfound skills in real-world situations. Our community forums, expert-led webinars, and additional learning materials ensure that you stay connected and engaged long after completing the course. Unlock Your Potential Today! Don't let challenging conversations hold you back from reaching your full potential. Enroll in Difficult Workplace Conversation Level 2 today and embark on a transformative journey toward communication excellence. Take the first step toward unlocking new opportunities, building stronger relationships, and advancing your career. Join us and become a master of communication in the workplace! Course Curriculum Module 1 Difficult Workplace Conversations. Difficult Workplace Conversations. 00:00 Module 2 Empathy and Managing Emotions. Empathy and Managing Emotions. 00:00 Module 3 Constructive Communication and Conflict Resolution. Constructive Communication and Conflict Resolution. 00:00 Module 4 Mediation and Communication Strategies. Mediation and Communication Strategies. 00:00 Module 5 Productive Work Environment and Team Building. Productive Work Environment and Team Building. 00:00

Overview   With the ever-increasing demand for Negotiation Skills in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Negotiation Skills may be.   Learning about Negotiation Skills or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Negotiation Skills. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Negotiation Skills is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.   The self-paced online learning methodology by Compete High in this Negotiation Skills course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!   Instead of searching for hours, enrol right away on this Negotiation Skills course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for?   While we refrain from discouraging anyone wanting to do this Negotiation Skills course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Negotiation Skills, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Negotiation Skills, Anyone looking for a certificate of completion on doing an online training on this topic, Students of Negotiation Skills, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path   This Negotiation Skills course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1 - Introduction to Negotiation Skills Introduction to Negotiation Skills 00:00 Module 2 - The Successful Negotiator The Successful Negotiator 00:00 Module 3 - Types of Negotiation Types of Negotiation 00:00 Module 4 - Important Negotiation Skills Important Negotiation Skills 00:00 Module 5 - Preparing for Negotiation Preparing for Negotiation 00:00 Module 6 - Communication in Negotiation Communication in Negotiation 00:00 Module 7 - Salary Negotiation Salary Negotiation 00:00 Module 8 - Negotiate at Every Stage of Your Career Negotiate at Every Stage of Your Career 00:00

🌟 Unlock Success in the Workplace with Mastering Workplace Communication through Active Listening! 🌟   Are you looking to propel your career to new heights? Enhance your professional relationships? Elevate your communication skills to stand out in today's competitive workplace? Welcome to our transformative online course: 'Mastering Workplace Communication through Active Listening.' In this comprehensive program, you will embark on a journey that goes beyond traditional communication methods. Active listening is the cornerstone of effective communication, and this course is designed to equip you with the essential skills to become a master communicator.   🚀 What You'll Gain: Enhanced Communication Proficiency: Learn the art of active listening, enabling you to understand others deeply, fostering trust and cooperation. Improved Interpersonal Relationships: Build stronger connections with colleagues, supervisors, and clients, leading to more productive and harmonious collaborations. Conflict Resolution Expertise: Acquire conflict resolution strategies by listening actively, diffusing tensions, and reaching mutually beneficial resolutions. Career Advancement Opportunities: Stand out in your professional sphere by showcasing superior communication skills, leading to promotions and recognition. Boosted Team Performance: Foster a positive work environment by cultivating listening skills, resulting in increased team productivity and efficiency. 🔑 Course Highlights: Engaging Modules: Dive into interactive modules filled with practical exercises, real-life scenarios, and quizzes to reinforce your learning. Expert-Led Instruction: Learn from industry experts who will guide you through proven techniques and strategies for effective communication. Accessible Anytime, Anywhere: Enjoy the convenience of learning at your own pace, fitting lessons seamlessly into your busy schedule. Peer Interaction: Engage with a community of like-minded individuals, sharing experiences and insights to enhance your learning journey.   🎓 Who Should Enroll: Professionals seeking to excel in their careers by mastering communication skills. Team leaders, managers, and supervisors aiming to create cohesive and productive work environments. Individuals aspiring to build stronger personal and professional relationships through effective communication.   🌟 Enroll Now and Empower Your Communication Skills Today! 🌟 Invest in yourself and your future success by enrolling in 'Mastering Workplace Communication through Active Listening.' Join countless professionals who have transformed their careers through effective communication. Don't miss this opportunity to unlock your full potential in the workplace! Sign up now to gain immediate access and start your journey toward becoming a master communicator! Course Curriculum INTRODUCTION Promo Video - Listening Skills The Ultimate Workplace Soft Skills 00:00 LISTENING TACTICS & STRATEGIES Quick Wins - The Cell Phone Secret to Good Listening Skills 00:00 Stacking the Listening Environment in Your Favor 00:00 The Telephone Listening Trap Will Never Catch You Again 00:00 Housekeeping Note Sometimes You should Turn OFF Your Listening Skills 00:00 Setting Just One Agenda Item Listening 00:00 It Is Incredibly Easy to See How Well You Are Listening - Test 00:00 It's Even Easier to Listen When You Do This 00:00 Technology Will Eat Your Brain Unless You Do This 00:00 Using Your Most Effective Body Language Tool 00:00 The Best Listening Body Language From the Neck Down 00:00 Reading the Speaker's Body 00:00 Connecting At the Emotional Level with Your Colleague To Hear All 00:00 Mastering the Art of NOT Interrupting 00:00 Asking for Clarification Is A Great Form of Listening 00:00 Engaging in Conversation at Just the Right Time 00:00 Strong Listening Creates Strong Reactions From You 00:00 Honing Your Sense of Timing and Judgment to Make You a Great Listener 00:00 Using The Magic of Pen and Paper Tools to Your Advantage 00:00 Summarizing the Conversation Is Great for You and Your Colleague 00:00 The One-Page Email Memo Summary Aces the Listening Skills Test - Every Time! 00:00 CONCLUSION Conclusion - Your New Reputation As a Great Listener! 00:00