Some people naturally possess an ability to sell and others over time develop their own style. We have created a highly practical course to give you the confidence and ability to sell over the phone or face to face. We focus the exercises, theory and discussion on your own job role and experiences to ensure you can return to the workplace to deliver tangible results. This 2-day course is designed for individuals who are new to selling, those in a sales role but have not received any formal training, or professionals who would like to brush up and enhance their current selling skills and learn some new techniques. Course Syllabus The syllabus of the Essential Selling Skills course is comprised of seven modules, covering the following: Module One Understanding the Customer The importance of good customer care Selling vs. selling attitude The reasons people buy Adopting a positive approach Module Two Self-Awareness Understanding your selling style Adapting your selling style to your customer Understanding your customers buying style Module Three Effective Communication and Rapport Building Why does communication need to be effective? Actively listening to your customers' needs Right question at the right time The impact of positive and emotive language Module Four Taking a Consultative Approach Different styles of selling Taking a consultative approach to selling Preparation techniques Buyer behaviour and motivation A selling approach to match the buyers mind Module Five Presenting the Solution Selling the benefits Sales tool kit Unique sales points Advanced questioning techniques Module Six Gaining Commitment Recognising and acting upon buying signals Dealing with customers concerns No means no? How to cope in stressful situations Module Seven Confirming the Sale Confirming or closing? Effective confirming techniques Going the extra mile Benefits For you as an individual This course will increase your confidence and ability to sell, having provided you with tools and techniques to achieve maximum results. Delegates always leave with fresh ideas, energy and motivation to succeed. For an employer The attitude of the delegates and the results they deliver will speak for themselves. All techniques are easy to apply back into the workplace for an immediate impact. What will I learn? By the end of the course, participants will be able to: Appreciate the need for preparation before a sales appointment Effectively identify and meet needs with advanced questioning techniques Identify verbal and non-verbal buying signals Construct professional answers to questions and possible objections Present your products and/or services with the buyer in mind Identify and use a selling style appropriate to capture the buyer's attention Recognise and overcome major objection types How to apply effective confirmation techniques with the buyer in mind Real Play Option We offer an innovative solution to engage the learners and bring real negotiation and closing scenarios to life. We use actors who improvise scenarios which have been specified by the group. The group is split the group into 2 sub-groups, one with the actor, the other with the trainer. Each group has a brief and has to instruct their trainer/actor on how to approach the scenario supplied. The actor and trainer perform the role play(s) as instructed by their respective teams; however during the action they can be paused for further recommendations or direction. The outcome is the responsibility of the team(s) - not the performers. Scheduled Courses This course is not one that is currently scheduled as an open course, and is only available on an in-house basis. For more information please contact us.
REFERENCE CODE 610/0054/0 COURSE LEVEL NVQ Level 3 THIS COURSE IS AVAILABLE IN Course Overview Who is this qualification for? This qualification is aimed at those who are involved in setting out and erecting masonry structures onsite working from drawings and specifications. The structures could be brick and blockwork or local materials. It is not expected that candidates working in this industry all do the same activities, so the qualification is structured to ensure that there is a high degree of flexibility within the units available and will allow employees from companies of all sizes and specialisms equal opportunity to complete. To provide this opportunity in addition to the mandatory units’ candidates will also be able to select optional units recognising specific skills What is required from candidates? Qualifications are now required to indicate the total qualification time (TQT), this is to show the typical time it will take someone to attain the required skills and knowledge to meet the qualification criteria, this qualification has a TQT of 610 hours. Qualifications are also required to indicate the number of hours of teaching someone would normally need to receive in order to achieve the qualification. These are referred to as Guided Learning Hours (GLH). The GLH for this qualification is 334. Group A MANDATORY UNITS Level Credit Confirming Work Activities and Resources for an Occupational Work Area in the Workplace Developing and Maintaining Good Occupational Working Relationships in the Workplace Confirming the Occupational Method of Work in the Workplace Conforming to General Health, Safety and Welfare in the Workplace Erecting and Dismantling Access/Working Platforms in the Workplace Preparing surfaces for painting and/or decorating in the workplace Applying surface coatings by brush and roller in the workplace Optional units Group A – Minimum of 1 unit must be achieved from this group Hang wallcoverings (standard and foundation papers) in the workplace Hanging non-standard width wallcoverings in the workplace 3 20 Optional units Group B-Minimum of 1 unit must be achieved from this group Applying coatings by the airless spray method in the workplace Summary of the: LEVEL 3 NVQ DIPLOMA IN DECORATIVE FINISHING-PAINTING AND DECORATING (CONSTRUCTION) Producing and applying complex stencils in the workplace 3 21 Hanging wallcoverings to complex surfaces in the workplace 3 32 Hanging wallcoverings (specialised paper) in the workplace 4 30 Assessment Guidance: Evidence should show that you can complete all of the learning outcomes for each unit being taken. Types of evidence: Evidence of performance and knowledge is required. Evidence of performance should be demonstrated by activities and outcomes, and should be generated in the workplace only, unless indicated under potential sources of evidence (see below). Evidence of knowledge can be demonstrated though performance or by responding to questions. Quantity of evidence: Evidence should show that you can meet the requirements of the units in a way that demonstrates that the standards can be achieved consistently over an appropriate period of time. Potential sources of evidence: The main source of evidence for each unit will be observation of the candidate’s performance and knowledge demonstrated during the completion of the unit. This can be supplemented by the following types of physical or documentary evidence: Accident book/reporting systems Photo/video evidence Safety records Work diaries Training records Timesheets Audio records Telephone Logs Job specifications and documentation Meeting records Delivery Records Records of toolbox talks Witness testimonies Equipment Correspondence with customers Prepared materials and sites Notes and memos Completed work Please Note that photocopied or downloaded documents such as manufacturers or industry guidance, H&S policies, Risk Assessments etc, are not normally acceptable evidence for these qualifications unless accompanied by a record of a professional discussion or Assessor statement confirming candidate knowledge of the subject. If you are in any doubt about the validity of evidence, please contact Oscar Onsite Academy
Join Debbie Tomkies for this relaxed, fun workshop in Altrincham. You’ll be making a beautiful needle felted landscape picture in your choice of colours and designs. Suitable for all levels.
Supervising first aid for mental health: What will you learn? You’ll be surprised by how much you enjoy this 2-day course. I always make sure the learning process is engaging, interactive and stimulating — so you won’t be bored. Most importantly, the training course gives you a fascinating insight into a subject that’s often brushed under the carpet. This is a safe space to speak. Provided you feel comfortable to do so, there’s plenty of opportunity to open up and share your own experiences. It’s a flexible course, and I’m always happy to tailor the content. If there’s an aspect of mental health or addiction you’d like to know more about, please just ask. Here’s the course content Defining mental health, and understanding the stigma surrounding it Factors which affect mental health Roles and responsibilities of a first aider Outline of advice — What to say to someone with a suspected mental health condition Listening without judgement Knowing when to contact the emergency services Identifying signs of stress, and how stress can be managed Alcohol and drug abuse — Its effects, and the consequences for someone’s work and personal life Applying a first aid action plan How to implement a positive mental health culture in the workplace Identifying signs and symptoms of depression, suicide, psychosis, anxiety, self-harm, eating disorders, PTSD, personality disorders, bipolar and schizophrenia Do bear in mind, this course can’t teach you how to diagnose and treat a mental health condition. That’s the responsibility of a healthcare professional. However, you’ll know where to signpost an individual who needs professional help. You’ll leave with the knowledge and confidence to approach, reassure and support someone when they need it most. Group sessions (min 6 people, max 16): £245 per person
Join Helen of Evendawn Arts for this lovely seasonal Workshop. With a full drawing provided on speciality acrylic paper , there’s no need to worry about drawing your own toadstool. This frees you to simply paint this glowing autumnal scene. There will be some warm up practices first - trying different brushes and tools - and this will also be the time for mixing the paint colours for your project. You’ll have step by step guidance all the way through this painting, so you can relax and and have fun creating this beautiful seasonal picture. All levels of experience welcome including complete beginners. ( age 14 upwards) please don’t forget to bring something to carry home your finished project. A lidded tray or box would do. Acrylic paints are permanent when dried, so please wear appropriate clothing. Aprons are available or bring your own. Price includes all paints/materials.
Designed with the experienced user in mind, this one day course offers those already familiar with Illustrator the chance to explore more of its complex creative options, and increase their productivity and output. Creating 3D type and shapes, advanced use of colour and bespoke brushes are just some of the advanced techniques you will learn for creating professional print and web-ready artwork.
Oral Health Education is a very unique avenue of dentistry where we deal with influencing an individual’s dental behaviour, or on a broader scale, a whole community’s behavioural pattern, to keep the mouth free from disease. Oral Health Education course At London Waterloo Academy we look after you, we continually develop programmes to enhance your knowledge and skills as well as help guide you in your career pathway. Say ‘Ahh’ to a healthier smile with our professional, nationally recognised, fun and interactive oral health education course! Learn all the tips and tricks for maintaining a sparkling grin, from brushing and flossing techniques to the latest in dental technology. Say goodbye to boring lectures and hello to hands-on learning experiences. Enrol now and give your smile the attention it deserves! Oral Health Education is a very unique avenue of dentistry where we deal with influencing an individual’s dental behaviour, or on a broader scale, a whole community’s behavioural pattern, to keep the mouth free from disease. Oral health is of vital importance in maintaining one’s well being, hence becomes an essential component of overall health. Who is it for? Registered dental nurses who wish to further their knowledge and specialise in Oral Health Education, enabling them to take a more active role in the promotion of Oral Health. Aims In the context of lifelong learning for the dental care professional, the aims of this programme targets the provision of learning opportunities and invaluable experiences that will allow students to: Develop knowledge and the skill of the provision of oral health education Shape and form academic and practical skills in relation to promoting oral health Have first-hand experience and promote the role of oral health education in primary and secondary care environments Develop reflective skills to evaluate personal and professional growth Incorporate and deepen personal and professional development in one’s life. Provide OHE to patients at your practice, or even to groups of people There are other reasons why we encourage you to undertake the Oral Health Education programme, which include If you work within a Primary Health Care Trust you may be able to obtain a position as an Oral Health Educator which is one of the upcoming priorities of the NHS Trust Wider and better job prospects. i.e. Private or specialised dentistry Commitment to Continuous Professional Development (CPD) The Oral Health Education course will provide you with insight & skills associated in both becoming a tutor or a Dental Hygienist/therapist, and may prove to be a stepping stone into either of the courses Awarding body – National Examining Board for Dental Nurses (NEBDN) The Criteria for the Oral Health Education programme You are a qualified dental nurse (either National Certificate or NVQ level 3) Duration: 6 month Start Date: 16 September Classes: once a week Day – Monday classes Time – 6pm to 8:30pm Fees – £750 (we offer payment plan) Registration fee – £380 (NEBDN exam fee included) Location: The Foundry, 156 Blackfriars Rd, London SE1 8EN (Southwark Station (2-3 min walk) and Waterloo/Blackfriars Station (10 min walk)) Call us +44 (0) 7484 014980 or email to info@waterlooacademy.co.uk or Facebook – London Waterloo Academy
This 6-hour qualification provides learners with the knowledge to recognise a range of mental health conditions, how to start a supportive conversation and when and how to signpost a person to seek appropriate professional help.
https://www.transmedia.co.uk/course/photoshop-introduction In this course, we'll show you all the essential capabilities of Adobe's iconic image-edting tool. We cover the Photoshop workspace, selection techniques, layers, smart objects, blend modes, filters and many more of the features that you'll benefit from every time you use Photoshop. All our Adobe Photoshop courses are taught by industry professionals who are also Adobe Certified Professional trainers. They will share years of their industry experience with you, imparting best practice techniques as well mastery of the tools. Other topics covered on this course include Interface and navigation, Image basics, Selection techniques, Brushes and erasers, Undoing, Layers, Moving and transforming, Retouching tools, Filters, Text, Colour basics, Vectors and Web graphics.
Why Choose 3ds Max and Photoshop Training Course? Click here for more info 3D modeling and rendering potential with our specialized 3ds Max and Photoshop Training Course! Learn from modeling to rendering in 3ds Max and enhance visuals with Photoshop. Personalized, live online sessions with an experienced instructor. Enroll now and bring your 3D visualizations to life. Duration: 20 hrs Method: 1-on-1, Personalized attention. Schedule: Tailor your own hours of your choice, available from Mon to Sat between 9 am and 7 pm. The 3ds Max and Photoshop Training Course offers comprehensive learning for beginners, focusing on core skills to create 3D models, rendered images, animations, and games using 3ds Max and Photoshop. Led by Autodesk Certified Instructors with expertise in 3D design, CGI, and visualizations, the course provides hands-on and practical training. 20-hour 3ds Max and Photoshop Training Course Course Description: 20-hour 3ds Max and Photoshop Training Course to master 3D modeling, rendering, and post-production. Learn to create 3D models, apply textures, animate objects, and utilize lighting techniques in 3ds Max. Gain expertise in Photoshop for post-processing and creating photorealistic textures. Ideal for 3D artists of all levels. Course Outline: Part 1: Introduction to 3ds Max (6 hours) - Understanding the user interface and workspace of 3ds Max - Navigating the viewport and utilizing basic tools for modeling - Creating and manipulating primitive objects for design purposes - Modifying objects with modifiers to achieve specific effects - Working with materials and textures to add realistic detail to 3D models - Basic lighting and rendering techniques to present the 3D scenes Part 2: Intermediate 3ds Max Techniques (6 hours) - Modeling using splines and polygons for more complex shapes - Creating and animating cameras to simulate real-world perspectives - Rigging and animating characters with bones for animation projects - Utilizing particle systems for visual effects and dynamic simulations - Designing realistic environments using landscape tools for outdoor scenes - Exploring advanced lighting and rendering techniques for enhanced visuals Part 3: Introduction to Photoshop for 3D Artists (4 hours) - Understanding the Photoshop workspace and essential tools for editing - Importing and exporting 3D models and textures between 3ds Max and Photoshop - Creating and editing textures and materials in Photoshop for realistic surfaces - Utilizing Photoshop for post-production and compositing to enhance 3D renders Part 4: Advanced Photoshop Techniques for 3D Artists (4 hours) - Creating custom brushes and textures for unique artistic elements - Using layer masks and adjustment layers for non-destructive editing - Exploring advanced compositing techniques for seamless integration of 3D elements - Creating photorealistic textures and materials for stunning 3D visuals Part 5: Project-Based Learning (4 hours) - Applying 3ds Max and Photoshop techniques to a real-world project - Creating a 3D model, texturing it in Photoshop, and rendering the final image - Receiving instructor feedback for critiquing and refining the project - Final presentation of the completed project showcasing skills learned.