912 Body Language courses

The Practitioner in Emotional Intelligence course explores the concept of emotional intelligence in detail building upon what you know to give you a much deeper understanding. The course covers the experience of the inner world; how attitudes, beliefs, values and preferences drive behavioural responses and how feelings can be regulated with more effectiveness.

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! Did you know that the first 1,000 days of a child's life are crucial for their future development? Our Child Development & Psychology Diploma bundle explores this critical period in detail, focusing on the physical, cognitive, social, and emotional developmental processes that set the stage for lifelong learning and success. This course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development and career progression related to Child Development & Psychology Diploma substantial and easier than ever! This comprehensive Child Development & Psychology bundle is meticulously crafted to empower you with the expertise to excel in various professional settings, including early childhood education, childcare, and social work. You will gain insights into the physical, social, emotional, and cognitive development of children, as well as the factors that influence their growth. Furthermore, you will learn about various child development theories and approaches and how to apply these principles in the right settings. Additionally, the Child Development & Psychology Diploma bundle covers language and linguistic skills development, vital for communication and cognitive development, highlighting the importance of early intervention for children who may be at risk of developmental delays, as 90% of their brain develops before age five, according to UK research. Learning Outcomes of this course: Develop a comprehensive understanding of the developmental stages of babies from birth to one year. Acquire in-depth knowledge of the stages and sequences in social and emotional development in children. Learn essential techniques for nurturing and enhancing language and linguistic skills in early childhood. Gain insights into the various stages of cognitive development and their significance in child growth. Build competencies in identifying and addressing the unique developmental needs of individual children. Apply child development theories and practises effectively in various professional childcare and educational settings. Why Choose Our Child Development & Psychology Diploma? Get a Free CPD Accredited Certificate upon completion of the course Get a free student ID card with this training program The course is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the course materials The training program comes with 24/7 tutor support ****Course Curriculum**** >> Diploma in Child Development & Psychology at QLS Level 4 << Babies from Birth to One Year About the Course and your Tutor The Importance of Bonding Social and Emotional development: from birth to 1 yr The Innate Reflexes of Newborn Babies The Benefits of Testing at 'Milestones' Stages and Sequences of Social and Emotional Development The Importance of Social and Emotional Development The Ages and Stages that Children go through The Main theories in Developmental Psychology The Importance of Positive Role Models The Barriers to Achieving the 'Milestones' The Importance of Unconditional Love Language and Linguistic Skills Development Forms of communication What is a 'Pre-linguistic' form of communication? Active and Passive Communication The Importance of Opportunities in Development of the Skills The Importance of Body Language Cognitive Development The Importance of Cognitive Development The Main Psychological Theories in Cognitive Development The Appropriate Opportunities for Cognitive Development The Unconscious Mind: Id, Ego and Superego. Psychoanalytical Theory Thank You and Good Bye! Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all theexams. Please Note: This course does not entitle you to join the HCPC register or recognised Practitioner Psychologists. But you will come across all the basic guidelines of Psychology to boost and shine your knowledge in this particular field of Psychology. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Child Psychologist Early Years Teacher Paediatric Nurse Social Worker Childcare Manager Family Support Worker Certificates CPD Accredited PDF Certificate Digital certificate - Included Diploma in Child Development & Psychology at QLS Level 4 Hard copy certificate - £99

In the bustling corporate landscape, a professional's ability to convey ideas, influence decisions, and foster collaboration has never been more vital. The course 'Communication and Organisational Skills' serves as your compass to navigate through the maze of modern-day business communication. Delving deep into varied communication paradigms, from business liaisons to the nuances of electronic exchanges, the curriculum is meticulously designed to sharpen your understanding. Further, in a world where visuals speak louder than words, grasp the artistry of communicating with graphics. To top it all, discern the dynamics of supporting managerial roles to augment the synergy between subordinates and supervisors. Learning Outcomes of Communication and Organisational Skills course Master diverse methodologies in business communication. Discern the distinction and applications of verbal and non-verbal interactions. Craft impactful written content tailored for business audiences. Utilise electronic mediums to optimise communication efficacy. Implement graphic tools to enhance message clarity and engagement.   Video Playerhttps://studyhub.org.uk/wp-content/uploads/2021/04/Communication-and-Organisational-Skills.mp400:0000:0000:00Use Up/Down Arrow keys to increase or decrease volume. Why buy this Communication and Organisational Skills? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Communication and Organisational Skills Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Communication and Organisational Skills course for? Individuals aiming to fortify their communication prowess in the corporate realm. Managers and leaders seeking to bolster team collaboration and efficiency. Job aspirants desiring a competitive edge in the employment market. Business owners wishing to streamline internal and external communications. Visual designers and creators targeting to incorporate communication strategies in their craft. Career path Business Communication Specialist: £35,000 - £50,000 per annum Corporate Trainer: £28,000 - £42,000 per annum Technical Writer: £30,000 - £45,000 per annum Digital Communication Manager: £40,000 - £60,000 per annum Graphic Designer: £25,000 - £40,000 per annum Executive Assistant: £30,000 - £45,000 per annum Prerequisites This Communication and Organisational Skills does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Communication and Organisational Skills was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Module 02: Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Module 03: Written Communication Written Communication 00:13:00 Module 04: Electronic Communication Electronic Communication 00:19:00 Module 05: Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Module 06: Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Mock Exam Mock Exam - Communication and Organisational Skills 00:20:00 Final Exam Final Exam - Communication and Organisational Skills 00:20:00

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that 52% of UK employers cite poor digital functional skills as a barrier to recruitment? Or that effective communication and presentation skills can boost your salary by 15%? In a world increasingly driven by technology, honing your functional skills is no longer optional; it's crucial for career success. This Functional Skills: IT, CSS & Office Administration Bundle equips you with the essential tools to thrive in the digital age. From mastering essential IT skills and web development fundamentals to acing office administration and presentation techniques, this comprehensive Functional Skills package empowers you to become a well-rounded professional, ready to tackle any challenge. This Functional Skills: IT, CSS & Time Management Bundle Contains 4 of Our Premium Courses for One Discounted Price: Course 01: Essential IT Skills Level 2 Course 02: Fundamentals of CSS Course 03: Office Administration & Skills Diploma Course 04: Time Management Investing in yourself is the smartest investment you can make. This Functional Skills: IT, CSS & Office Administration bundle is your passport to a brighter career future. Don't wait! Enrol today in our Functional Skills: IT, CSS & Office Administration bundle and watch your confidence and opportunities soar. Learning Outcomes of Functional Skills: IT, CSS & Office Administration Gain proficiency in essential IT skills for workplace applications. Master CSS fundamentals for creating visually stunning web designs. Develop comprehensive office administration and management skills. Acquire effective time management strategies for increased productivity. Enhance problem-solving and critical thinking abilities in IT. Understand web development principles and best practices. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Functional Skills: IT Get a free student ID card with Functional Skills: IT Training program (£10 postal charge will be applicable for international delivery) The Functional Skills: IT is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Functional Skills: IT course materials The Functional Skills: IT comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Essential IT Skills Level 2 Module 01: Introduction: A Transforming Technology Module 02: Importance of Information Technology Module 03: Communication and Network Module 04: Future Skills Required in Information Technology Module 05: Technology as a Foundation Skill Area Module 06: Word Processing Software Module 07: Presentation Software Module 08: Creating and Editing Spreadsheet (Part 1: The Basics of Spreadsheets) Module 09: Creating and Editing Spreadsheet (Part 2: Navigation and Edit) Module 10: Storing Database Module 11: Information Technology Project Management Course 02: Fundamentals of CSS Unit 01: CSS In Context Module 01: What Was CSS Originally Intended To Do? Module 02: DEMO: The Most Basic CSS Usage Module 03: Responsive Design Module 04: Chapter Summary Unit 02: Overview Of CSS Module 01: What is CSS? Module 02: Where Can You Find CSS? Module 03: What CSS Can and Can't Do Module 04: Optional Demo - Serving an HTML Application Module 05: How Do we Add CSS to a Website? Unit 03: Styling HTML Elements With CSS Module 01: Why do We Style CSS Elements? Module 02: CSS and Fonts Module 03: DEMO: Styling Text with CSS Module 04: Sizing HTML Elements with CSS Module 05: DEMO: Sizing HTML Elements with CSS Unit 04: Arranging Elements With CSS Module 08: Summary of this Chapter Module 01: Introduction Module 02: Adding Margin with CSS Module 03: Advanced Positioning with CSS Module 04: DEMO: Positioning Elements Absolutely and Relatively Module 05: Positioning HTML Elements with Float Course 03: Office Administration & Skills Diploma Module 01: Personal Assistant Module 02: Admin Support Module 03: Administrative Management Module 04: Organisational Skills Module 05: Telephone Etiquette Module 06: Business Writing Module 07: Time Management Module 08: Body Language And Effective Communication Module 09: Meeting Management Module 10: Excel Basics Module 11: PowerPoint Basic Course 04: Time Management Module 01: Importance And Benefits Of Time Management Module 02: Assess Your Current Work Practice Module 03: Identify The Priorities Module 04: Overcome Procrastination Module 05: Set Your Goals Module 06: Plan The Work And Work The Plan Module 07: Effective Time Management Techniques Module 08: The Art Of Anticipating How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*4 = £51) CPD Hard Copy Certificate: £29.99 CPD 40 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Functional Skills: IT, CSS & Office Administration bundle. This bundle is ideal for: Office professionals School leavers Job seekers Anyone seeking in-demand skills Requirements You will not need any prior background or expertise to enrol in this Functional Skills: IT, CSS & Office Administration bundle. Career path After completing this Functional Skills: IT, CSS & Office Administration bundle, you are to start your career or begin the next phase of your career. Admin Assistant IT Support Web Developer Project Manager Office Manager Business Analyst Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

Description: As worldwide organisations move towards a flatter, group-based structure, directors and group leaders are required to find the best ways of how to consolidate full-time operational duties with leadership or managerial roles. This course will be very beneficial for people who wish to be or are already in leading roles in any organisation. This course will equip anyone with the essential leadership and people management skills. Who is the course for? This course is for relatively new leaders and directors and/ those getting ready for management roles. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Manager Director Team leader General Manager Small Business Owner. Human Resources Manager Corporate Services Manager Human Resources Advisor Human Resources Consultant Human Resources Officer Operations Manager Leadership and People Management Certificate Course - Updated Version Module 01: Introduction to Leadership 00:30:00 Module 02: Inspiration and Leadership 00:30:00 Module 03: Setting Goals and Time Management 00:22:00 Module 04: Body Language and Effective Communication 00:30:00 Module 05: Self-Esteem and Assertiveness Skills 00:24:00 Module 06: Business Management and Corporate Behaviour 00:16:00 Module 07: Meeting Management 00:21:00 Module 08: Project Management 00:23:00 Module 09: Risk Management 00:19:00 Module 10: Team Work and Team Building 00:20:00 Module 11: Performance Management 00:17:00 Module 12: Critical Thinking: Implications for Leadership 00:20:00 Leadership and People Management Certificate Course - Old Version Leadership Introduction 00:30:00 The Opposite Side of the Coin 01:00:00 How to Lead and Influence People 01:00:00 Getting the Most from Your Team 01:00:00 Extraordinary Ways to Be a Better Leader 00:30:00 Conclusion 00:15:00 Leadership and People Management Module One - Getting Started 00:30:00 Module Two - The Evolution of Leadership 01:00:00 Module Three - Situational Leadership 01:00:00 Module Four - A Personal Inventory 01:00:00 Module Five - Modeling the Way 01:00:00 Module Six - Inspiring a Shared Vision 01:00:00 Module Seven - Challenging the Process 01:00:00 Module Eight - Enabling Others to Act 01:00:00 Module Nine - Encouraging the Heart 01:00:00 Module Ten - Basic Influencing Skills 01:00:00 Module Eleven - Setting Goals 01:00:00 Module Twelve - Wrapping Up 00:30:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Leadership and People Management Certificate Course 00:20:00 Final Exam Final Exam- Leadership and People Management Certificate Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Challenging behavior may prevent people's physical growth and effect in their health. Sometimes, it may become a serious threat or cause of injuries both the sufferer and his surroundings. Segregating from family, friends, and society, the sufferer becomes isolated and depressed. If you wish to assist them to get rid of this pain, the ultimate Challenging Behaviour of Young People course is essential for you. The course teaches you different methods those assist you to understand their problems, psychology, and reasons of abnormal behavior. Besides, it instructs you how to deal with them, respond with their problems, become aware of identifying their body language, and many more. Moreover, the course enhances your ability to manage them either in the classroom or in a different environment. Overall, the course will ultimately assist you to support the Challenging Behaviour of Young People efficiently. Who is this course for? Challenging Behaviour of Young People is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Challenging Behaviour of Young People is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Challenging Behaviour of Young People Challenging behaviour and learning disabilities 00:15:00 Key priorities for implementation 00:15:00 Children, young people and adults 00:30:00 Organising effective care 00:30:00 Risk assessment 00:30:00 Reactive strategies 00:30:00 Mock Exam Mock Exam- Challenging Behaviour of Young People 00:20:00 Final Exam Final Exam- Challenging Behaviour of Young People 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Ever dreamed of becoming the backbone of a successful organisation? Administrative professionals are crucial to 98% of UK businesses, with over 2.5 million employed across various industries. If you're looking for a rewarding and versatile career path, this PA, Office Skills & Administration bundle is your perfect starting point. Our meticulously crafted bundle aims to teach you about Admin, Secretarial & PA, and Office Administration & Skills, ensuring you are equipped with the highest level of administrative knowledge. Additionally, specialised courses in Hospitality Management for Receptionists, Effective Minute-Taking, and Meeting Management will refine your skills in specific, crucial areas of corporate administration. These courses share essential theoretical knowledge providing you with a robust skillset that meets the demands of modern businesses. This Executive PA, Office Skills & Administration Bundle Contains 5 of Our Premium Courses for One Discounted Price: Course 01: Advanced Diploma in Admin, Secretarial & PA at QLS Level 7 Course 02: Advanced Diploma in Office Administration & Skills at QLS Level 7 Course 03: Hospitality Management for Receptionist Course 04: Effective Minute-Taking Training Course 05: Meeting Management Learning Outcomes of PA, Office Skills & Administration Confidently handle scheduling, filing, correspondence, and more. Organise and manage effective meetings that achieve goals. Provide exceptional support to executives and teams. Understand and navigate compliance regulations in your field. Capture key information accurately and concisely. Build strong relationships and collaborate effectively. Advance your career by mastering the art of administration with our comprehensive training bundle. Whether you aim to climb the corporate ladder, enhance your current job performance, or secure a prestigious new position, our courses offer the expertise you need. Don't miss the opportunity to stand out in the job market. Enrol today and transform your professional future! Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! *** Course Curriculum *** Course 01: Advanced Diploma in Admin, Secretarial & PA at QLS Level 7 Module 01: Personal Assistant Module 02: Admin Support Module 03: Administrative Management Module 04: Organisational Skills Module 05: Telephone Etiquette Module 06: Business Writing Module 07: Time Management Module 08: Body Language And Effective Communication Module 09: Meeting Management Module 10: Excel Basics Module 11: PowerPoint Basic Course 02: Advanced Diploma in Office Administration & Skills at QLS Level 7 Module 01: Introduction to Office Administration Module 02: Skills of an Effective Administrator Module 03: Business Etiquette Module 04: Business Telephone Skills Module 05: Representing Your Boss and Company Module 06: Mail Services and Shipping Module 07: Travel Arrangements Module 08: Organising Meetings and Conferences Module 09: Time Management Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Service Module 15: Effective Planning and Scheduling Module 16: Invoicing Petty Cash Course 03: Office Admin and Receptionist Skills Module 01: Introduction To Reception And Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss And Company Module 04: Mail Services And Shipping Module 05: Travel Arrangements Module 06: Organising Meeting And Conferences Module 07: Time Management Module 08: Record Keeping And Filing Systems Module 09: Business Writing Skills Module 10 :Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning And Scheduling Module 14: Invoicing/Petty Cash Module 15: Business Environment Module 16: Advanced MS Excel =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) CPD 240 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring Executive PAs Office Administrators Receptionists Secretarial Staff Career Changers Office Managers Note: This PA, Office Skills & Administration Bundle is not a regulated course. To qualify, you may choose any of the following: Level 1 Certificate in Business Administration Level 2 Certificate - Business Administration Level 2 Certificate in Principles of Business Administration (RQF) Level 2 Certificate in Principles of Business Administration (VRQ) Level 2 Certificate in Principles of Business and Administration (RQF) Level 3 Certificate in Principles of Business (RQF) Administration BTEC Business Level 2 Diploma in Business Administration Level 4 Diploma in Business Administration Level 6 Diploma in Business Administration Level 2 Diploma in Business Administration (RQF) Requirements You will not need any prior background or expertise to enrol on this PA, Office Skills & Administration Diploma Course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Executive Personal Assistant - £35,000 Office Manager - £30,000 Senior Administrator - £28,000 Receptionist Team Leader - £25,000 Meeting and Events Coordinator - £24,000 Administrative Assistant - £22,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate Advanced Diploma in Admin, Secretarial & PA at QLS Level 7 Hard copy certificate - £129 Please note that International students have to pay an additional £10 as a shipment fee.

Overview This comprehensive course on Positive Psychology Masterclass will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Positive Psychology Masterclass comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Positive Psychology Masterclass. It is available to all students, of all academic backgrounds. Requirements Our Positive Psychology Masterclass is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 13 sections • 164 lectures • 08:40:00 total length •Create Capacity for True Success: 00:06:00 •Disconnect From the Grind: 00:04:00 •Create the Routine to Disconnect: 00:02:00 •Commit To the Disconnect Process: 00:02:00 •Activity: Define Your Disconnect Time: 00:02:00 •Stop Negative Self-Talk In Its Tracks: 00:05:00 •Identify Your Source of Pain: 00:01:00 •Acknowledge the Negative Thought: 00:02:00 •Define Yourself Relative to the Thought: 00:04:00 •Describe a New Reality: 00:04:00 •Verbalize the Positive Thought: 00:03:00 •Activity: Release a Negative Thought: 00:02:00 •Keep Your Joy Intact and Healthy With Positive Thoughts: 00:03:00 •Play the Vulnerability Game: 00:02:00 •Create Healthy Boundaries to Stay Positive: 00:03:00 •Make Your Process Attainable: 00:02:00 •Activity: Make Your Positivity a Reality: 00:01:00 •Become a Grounded Person Others Are Attracted To: 00:08:00 •Identify What Gives You Anxiety and Frustrations: 00:02:00 •Assume You're Not Grounded: 00:06:00 •Track What You Feel Obligated to Do: 00:04:00 •Identify When You Can't Turn Your Mind Off: 00:02:00 •Activity: Identify What Gives You Anxiety and Frustrations: 00:02:00 •Ground Yourself in A Positive Way: 00:03:00 •Assume You Are Not Fully Grounded: 00:02:00 •Assume You Have Nothing to Prove to Anybody: 00:01:00 •Set Aside Enough Time To Become Grounded: 00:02:00 •Discover the Grounding Breathing Exercise: 00:04:00 •Discover the Grounding Finger Exercise: 00:03:00 •Apply These Physical Grounding Exercises Daily In Your Life: 00:03:00 •Activity: Ground Yourself in A Positive Way: 00:02:00 •Solve Your Anxiety with Gratitude: 00:07:00 •Create a Gratitude Journal: 00:01:00 •Activity: Solve Your Anxiety with Gratitude: 00:01:00 •Solve Your Frustrations by Turning Them Around: 00:13:00 •Activity: Solve Your Frustrations by Turning Them Around: 00:01:00 •Be Significant Consistently: 00:10:00 •Become More Curious (Vs. Impressive) with People: 00:05:00 •Employ Curiosity Daily to Boost Your Positivity: 00:10:00 •Activity: Boost Your Baseline Positivity with Curiosity: 00:02:00 •Become a Good Judge of Character: 00:05:00 •Employ Character Assessing Questions: 00:04:00 •Assess Character during Conversation: 00:03:00 •Activity: Define and Identify High-Character for Yourself: 00:01:00 •Give and Expect Nothing In Return: 00:05:00 •Avoid Survival Mode: 00:02:00 •Activity: Be Comfortable Being Overt About Giving: 00:01:00 •Make People Feel Safe around You: 00:03:00 •Create Gratitude, Curiosity, and Optimism: 00:02:00 •Express Gratitude: 00:02:00 •Develop Curiosity: 00:02:00 •Practice Optimism: 00:02:00 •Activity: Enhance Your Three P's Of Mental Aptitude: 00:01:00 •Stay Even-Tempered and Patient: 00:04:00 •Recognize When You Are Being a Hare and Discourage the Rat: 00:03:00 •Activity: Map Your Positive Vision for Your Life: 00:02:00 •Maintain Responsibility and Realism: 00:02:00 •Set Positive, Realistic Goals Responsibly: 00:06:00 •Activity: Be Responsible For a Realistic Vision: 00:01:00 •Keep Your Hard Work from Going out The Window: 00:05:00 •Master Your Character and Concentration: 00:04:00 •Turn Around Character-Lacking Behaviors: 00:05:00 •Master Your Focus: 00:05:00 •Activity: Concentrate On Your Character to Master Positivity: 00:01:00 •Master Your Confidence and Courage: 00:02:00 •Grow the Seeds of Confidence: 00:03:00 •Have Courage to Put Your Confidence to Work: 00:03:00 •Use Courage to Grow Confidence: 00:02:00 •Activity: Grow Your Confidence and Courage: 00:02:00 •Identify and Mastery Your Capacity: 00:06:00 •Stabilize the Rollercoaster with Consistency: 00:05:00 •Activity: Manage Your Capacity and Consistency: 00:02:00 •How to Overcome Constant Negativity: 00:05:00 •Let Go of Holding Grudges: 00:03:00 •Redefine Your Success in Challenging Situations: 00:02:00 •Examine Non-Successful Situations: 00:01:00 •Determine Your Control over Upsetting Events: 00:02:00 •Activity: Release a Grudge: 00:02:00 •Be Difficult To Offend: 00:03:00 •Become Others-Focused: 00:05:00 •Activity: Write an Others-Focused Mission Statement: 00:01:00 •Neutralize Toxic People: 00:07:00 •Neutralize Toxic People Already In Your Life: 00:05:00 •Activity: Neutralize Toxic People: 00:02:00 •Don't Just Talk About 'It,' Be 'It': 00:04:00 •Identify How Gritty You Are: 00:01:00 •Describe Your Own Grit: 00:01:00 •Activity: Take the Grit Scale Assessment: 00:02:00 •Set Up Your Environment for Self-Control: 00:02:00 •Get Some Sleep: 00:01:00 •Purge Yourself of Negativity: 00:02:00 •Follow a Healthy, Daily Routine: 00:01:00 •Live With Zest and Excitement: 00:01:00 •Rise Up and Be Real: 00:02:00 •Activity: Incorporate the Five Healthy/Daily Habits in Your Life: 00:02:00 •Make Your Grit Sustainable: 00:02:00 •Direct Yourself to Sustained Grit: 00:02:00 •Focus On Solutions, Not Problems: 00:02:00 •Activity: Self-Coach To Sustain Your Grit: 00:01:00 •Become More Comfortable In Your Own Skin: 00:06:00 •Become More Relaxed: 00:02:00 •Work On Yourself to Help Others: 00:05:00 •Try a Form of Meditation: 00:02:00 •Activity: Create a Gratitude List: 00:01:00 •Get Physically Fit: 00:10:00 •Exercise to Feel Alive: 00:04:00 •Get to Sleep: 00:03:00 •Activity: Identify New Positive Healthy Habits: 00:01:00 •Develop Strong Body Language: 00:04:00 •Make a Strong First Impression: 00:04:00 •Make Eye Contact: 00:03:00 •Present Good Posture: 00:03:00 •Activity: Develop Strong Body Language: 00:02:00 •Practice the Respect That People Gravitate Toward: 00:04:00 •Identify Positive Boundaries: 00:04:00 •Demonstrate Positive Boundary Practices: 00:04:00 •Protect Your Mental and Emotional Health: 00:03:00 •Activity: Identify Your Positive Boundaries: 00:01:00 •Recognize Boundaries Where You Fall Short: 00:02:00 •Create Your Own Boundaries: 00:03:00 •Make Creating and Evaluating Them Routine: 00:02:00 •Activity: Reign in Your Boundary Short-Comings: 00:02:00 •Use Grit to Enforce: 00:02:00 •Use Conative Strengths to Enforce: 00:03:00 •Determine Your Boundary Enforcement Helpers: 00:02:00 •Activity: Enforce Your Boundaries: 00:01:00 •Become the Person You Are Meant To Be: 00:07:00 •Know Yourself through Strengths and Weaknesses: 00:07:00 •Solicit Input from Leaders: 00:03:00 •Enhance Your Strengths: 00:03:00 •Activity: Self-Identify Your Strengths: 00:01:00 •Embrace Change in Your Life: 00:04:00 •Become Proactive To Welcome Change In Your Life: 00:08:00 •Activity: Embrace Change to Achieve a Goal: 00:01:00 •Learn To Say 'No': 00:09:00 •Learn To Say No To Other Non-Key Commitments: 00:05:00 •Use Your Positive Success to Bring Positive Success to Others: 00:05:00 •Identify Your Greatest Gift for Others: 00:02:00 •Seek Outside Counsel: 00:02:00 •Assess To Gain Understanding: 00:02:00 •Activity: Consolidate Insights on Your Gift: 00:02:00 •Live Out the People You Serve: 00:04:00 •Honor Your Commitments to Your Team: 00:03:00 •Honor Your Commitments to Yourself: 00:03:00 •Activity: Reflect On Your Business Practices: 00:02:00 •Live Out How Well You Serve Others: 00:02:00 •Harness Your Vision: 00:02:00 •Be a Go-Giver: 00:02:00 •Activity: Apply the Five Laws: 00:01:00 •Be Free From a World of Struggle and Hurt: 00:09:00 •Identify Whose Business It Is: 00:02:00 •Identify When It's Your Business: 00:02:00 •Identify When It's Other People's Business: 00:05:00 •Activity: Identify Whose Business It Is: 00:01:00 •Find Safety to Detach: 00:01:00 •Separate Your Life from Who You Are As a Person: 00:05:00 •Separate a Value from a Thought: 00:06:00 •Show Empathy without Picking up The Rope: 00:11:00 •Activity: Find Safety to Detach: 00:02:00 •Look Forward to the Next No: 00:01:00 •Take Turtle Steps to Detach: 00:03:00 •Take Bigger Steps to the Next No: 00:06:00 •Activity: Look Forward to the Next No: 00:01:00 •Assignment - Positive Psychology Masterclass: 00:00:00

In today's fast-moving competitive environment, sales are often made or lost on the strength of a telephone conversation or a brief email. This means that not only is customer service everyone's responsibility - so is sales. Customer service staff are failing the customer if they don't think about sales. And sales staff are failing customers if they don't think about service. And anyone failing a customer is failing both themselves and their employer. Too often, customer service staff feel neither capable nor empowered to recognise or capitalise upon a sales opportunity. Too often, sales people pursue the short-term opportunity at the expense of the bigger picture. The good news is - it doesn't have to be this way! Sales and customer service skills can be acquired, developed and polished just like any other skill. This tried-and-tested programme shows you how to do it. As a result of this course, participants will be able to: Take control of a customer conversation, with confidence Refresh and polish their customer service and sales performance Recognise and develop a sales opportunity Engage the customer and build rapport Identify a customer's needs Match the customer's needs to the organisation's products or services Handle objections confidently Ask for the order At the end of the workshop each participant will have developed their own action plan for developing and using their skills in the workplace. 1 Introduction Course overview, objectives and introductions 2 Serving or selling? Feelings and attitudes - How we can affect the outcome by our feelings and behaviour What is selling? - Selling is helping people to buy, identifying the opportunities that exist within the conversation to develop the customer's interest in our products or services 3 Developing the right skills Communication- The impact of body language, voice tone and words- How to make the best impression on the customer and create a 'buying environment' Rapport-building- What makes a good working relationship?- What do customers look for when they call us?- How can we match their expectations in terms of our own interpersonal skills? Relating to different types of people by identifying and matching their communication style on the telephone 4 Making it easy for the customer Starting it right- Opening the conversation positively- Building rapport- How to develop interest in our products or services Gaining and clarifying information- Questioning skills and questioning style- What do we need to know from the customer?- How can we use that information in the conversation? Active listening- The most under-rated skill of all- Picking up on the 'Golden Moments' when a customer shows they may be interested Presenting information confidently- Knowing the benefits of our products or services- How to tell the customer what they need to know in order to enable them to buy Closing on a positive note- When and how to ask for commitment Dealing with the customer's objections and concerns in a positive manner 5 Course summary and action plans Review of main learning points Presentation of personal action plans

In the field of Dog Nutrition, Dog Health Care, and Grooming, you have the incredible opportunity to provide optimal care for your canine companions while exploring potential career prospects in the UK. With professionals in this field earning an average yearly salary of £25,000 and above, our comprehensive bundle equips you with the knowledge and expertise to ensure dogs' health, well-being, and grooming needs are met. This exclusive bundle includes three essential courses to provide you with the insights and practical skills required to become a well-rounded dog care specialist. They are Dog Nutrition, Dog Health Care, Dog Care, and Grooming. With the potential to forge a fulfilling career in the dog care industry, this bundle is perfect for dog owners, aspiring pet care professionals, and anyone seeking to provide top-notch care for their canine companions. Each course in this Dog Nutrition, Dog Health Care with Grooming bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Immerse yourself in these diverse, enthralling subjects, each designed to fuel your curiosity and enhance your knowledge. Dive in now! The courses in this bundle include: Dog Nutrition Dog Health Care Dog Care and Grooming Learning Outcomes: Gain a comprehensive understanding of dog nutrition and learn how to provide a balanced diet for your furry friend, ensuring their overall health and well-being. Acquire the knowledge and skills to recognise common health issues in dogs, administer basic first aid, and take preventive measures to maintain optimal health. To enhance your dog's hygiene and appearance, develop expertise in grooming techniques, including bathing, brushing, nail trimming, and coat maintenance. Understand the importance of preventive care, regular check-ups, and vaccinations to ensure your dog's long-term health. Learn how to create a safe and stimulating environment for your dog, promoting their physical and mental well-being. Enhance your bond with your dog through effective communication, understanding their body language, and meeting their emotional needs. Dog Nutrition, Dog Health Care & Grooming Bundle, where you'll embark on a journey to become a well-rounded and knowledgeable dog care specialist. This comprehensive bundle combines three essential courses to equip you with the skills and expertise to ensure optimal health, well-being, and grooming for your canine companions. In the Dog Nutrition course, you'll explore the fascinating world of canine diets and learn the importance of proper nutrition for your four-legged friends. Delve into essential nutrients, understand the dietary requirements for different breeds and life stages, and discover the art of portion control. Gain knowledge on addressing common dietary issues and learn how to create balanced and nutritious diets tailored to your dogs' specific needs. The Dog Health Care course focuses on preventive care, common health issues, and first aid for dogs. Dive into vaccinations, regular check-ups, and parasite control to maintain your dog's well-being. Develop the skills to identify signs of illness and provide appropriate first aid. Learn how to create a safe and healthy dog environment, including proper housing, exercise routines, and basic hygiene practices. In the Dog Care and Grooming course, you'll discover the art of keeping your dogs looking and feeling their best. Learn professional grooming techniques, including bathing, brushing, nail trimming, and coat maintenance. Explore the importance of regular grooming in promoting healthy skin, coat condition, and overall well-being. Enhance your bond with your canine companions as you master the art of grooming. Enrol in our Dog Nutrition, Dog Health Care & Grooming Bundle today and unlock the secrets to ensuring your beloved dogs' health, happiness, and stylish appearance. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The target audience for the course is: Dog owners who want to provide the best care for their pets. Aspiring dog groomers and pet care professionals seeking to enhance their skills. Individuals interested in pursuing a career in the dog care industry. Pet store employees and staff working in veterinary clinics. Animal shelter volunteers and workers passionate about dog welfare. Career path People tend to pursue these career paths in this sector: Dog Groomer: £15,000 - £30,000 per year Veterinary Assistant: £18,000 - £25,000 per year Pet Store Manager: £20,000 - £35,000 per year Animal Care Technician: £16,000 - £22,000 per year Dog Trainer: £18,000 - £30,000 per year Animal Welfare Officer: £20,000 - £30,000 per year Veterinary Nurse: £20,000 - £30,000 per year Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £9.99 Certificate Of Completion Unlock your potential and showcase your accomplishments with our CPD Quality Standards certificates! Upon successful completion of the course, learners can obtain a CPD Quality Standards PDF certificate for Dog Nutrition absolutely free! Upon finishing Dog Health Care and Dog Care and Grooming, you'll have the opportunity to obtain valuable proof of your achievement. For just £4.99, we'll send you a CPD Quality Standards PDF Certificate via email, or if you prefer, you can get a beautifully printed hardcopy certificate for £9.99 in the UK. If you're located internationally, don't worry! We offer a printed hardcopy certificate for £14.99, ensuring your success knows no boundaries. Grab your certificate and celebrate your success today!