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912 Body Language courses

BSL Level 2

5.0(1)

By Course Gate

Enhance your British Sign Language skills with our interactive BSL Level 2 course. Perfect for advancing from basic BSL, this course covers advanced grammar, vocabulary, and effective signing techniques. Led by a 20-year experienced instructor, you'll gain confidence in everyday conversations and emotional signs, preparing you for fluent communication with the deaf community. Enrol now and elevate your BSL proficiency!

BSL Level 2
Delivered Online On Demand8 hours 18 minutes
£11.99

Master English Speaking with English Grammar & 120 hours TEFL (TESOL) - (20 in 1) Course

By Compliance Central

Feeling Stuck in Your Career? The Master English Speaking with English Grammar & 120 hours TEFL (TESOL) - (20 in 1) Course Bundle is Your Skill-Building Solution. This exceptional collection of 20 premium courses is designed to encourage growth and improve your career opportunities. Suited to meet different interests and goals,Master English Speaking with English Grammar & 120 hours TEFL (TESOL) bundle provides an engaging learning experience, helping you learn skills across various disciplines. With The Master English Speaking with English Grammar & 120 hours TEFL (TESOL) - (20 in 1) Course Bundle, you'll have a personalised journey that aligns with your career goals and interests. This comprehensive package helps you confidently tackle new challenges, whether entering a new field or enhancing your existing knowledge.Master English Speaking with English Grammar & 120 hours TEFL (TESOL) bundle is your gateway to expanding your career options, increasing job demand, and enhancing your skill set. By enrolling in this bundle, you'll receive complimentary PDF certificates for all courses, adding value to your resume at no extra cost. Develop key skills and achieve important progress in your career and personal development. Start your journey today and experience the transformative impact of Master English Speaking with English Grammar & 120 hours TEFL (TESOL) - (20 in 1) Course bundle on your job life and career growth! This Master English Speaking with English Grammar & 120 hours TEFL (TESOL) - (20 in 1) Course Bundle Comprises the Following CPD Accredited Courses: Course 01: Master English Speaking 1 Course 02: Master English Speaking 2 Course 03: The Powerful Tools For Communication Course 04: Ultimate Job Interview in English Course 05: Level-3 English Grammar Course Course 06: British English Pronunciation Course Course 07: Functional Skills Level 2 - Maths and English Course 08: 200 Common English Idioms and Phrases Course 09: 120 hours TEFL (TESOL) Masterclass Course 10: Essay Writing in English Course 11: Report Writing Course 12: Content Writing Level 5 Course 13: Business English Perfection Course Course 14: How to Write a Killer Communication Plan Course 15: Ultimate Body Language Masterclass Course 16: Communication Masterclass Building Strong Relationships Course 17: Creative Nonfiction Book Writing Course 18: CV Writing and Job Searching Course 19: Professional CV Writing Course 20: Ace Your Presentations: Public Speaking Masterclass What will make you stand out? Upon completion of this online Master English Speaking with English Grammar & 120 hours TEFL (TESOL) - (20 in 1) Course Bundle, you will gain the following: CPD QS Accredited Proficiency with this Master English Speaking with English Grammar & 120 hours TEFL (TESOL) Bundle After successfully completing Master English Speaking with English Grammar & 120 hours TEFL (TESOL) bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Master English Speaking with English Grammar & 120 hours TEFL (TESOL) Bundle The online test with immediate results You can study and complete Master English Speaking with English Grammar & 120 hours TEFL (TESOL) bundle at your own pace. Study for Master English Speaking with English Grammar & 120 hours TEFL (TESOL) bundle using any internet-connected device, such as a computer, tablet, or mobile device. The Master English Speaking with English Grammar & 120 hours TEFL (TESOL) - (20 in 1) Course bundle is a premier learning resource, with each course module holding respected CPD accreditation, symbolising exceptional quality. The content is packed with knowledge and is regularly updated to ensure it remains relevant. This bundle offers not just education but a constantly improving learning experience designed to enrich both your personal and professional development. Advance the future of learning with the Master English Speaking with English Grammar & 120 hours TEFL (TESOL) bundle, a comprehensive, complete collection of 20 courses. Each course in Master English Speaking with English Grammar & 120 hours TEFL (TESOL) bundle has been handpicked by our experts to provide a broad range of learning opportunities. Together, these modules form an important and well-rounded learning experience. Our mission is to deliver high-quality, accessible education for everyone. Whether you are starting your career, switching industries, or enhancing your professional skills, the Master English Speaking with English Grammar & 120 hours TEFL (TESOL) bundle offers the flexibility and convenience to learn at your own pace. Make the Master English Speaking with English Grammar & 120 hours TEFL (TESOL) package your trusted partner in your lifelong learning journey. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Master English Speaking with English Grammar & 120 hours TEFL (TESOL) - (20 in 1) Course is perfect for: Expand your knowledge and skillset for a fulfilling career withMaster English Speaking with English Grammar & 120 hours TEFL (TESOL) bundle. Become a more valuable professional by earning CPD certification and mastering in-demand skills withMaster English Speaking with English Grammar & 120 hours TEFL (TESOL) bundle. Discover your passion or explore new career options with the diverse learning opportunities inMaster English Speaking with English Grammar & 120 hours TEFL (TESOL) bundle. Learn on your schedule, in the comfort of your home -Master English Speaking with English Grammar & 120 hours TEFL (TESOL) bundle offers ultimate flexibility for busy individuals. Requirements You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Gain a wide range of skills across various fields, improve your problem-solving capabilities, and keep current with industry trends. Perfect for those aiming for career advancement, exploring a new professional direction, or pursuing personal growth. Begin your journey withMaster English Speaking with English Grammar & 120 hours TEFL (TESOL) bundle. Certificates CPD Certificates Digital certificate - Included

Master English Speaking with English Grammar & 120 hours TEFL (TESOL) - (20 in 1) Course
Delivered Online On Demand3 days
£105

Level 7 Advanced Diploma in Office Skills & Administration - QLS Endorsed

4.7(26)

By Academy for Health and Fitness

***24 Hour Limited Time Flash Sale*** Level 7 Advanced Diploma in Office Skills & Administration - QLS Endorsed Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Think you have what it takes to be an office administrator? In the UK, administrative roles are crucial for various businesses, with an estimated 2.4 million people employed in this sector. Are you looking to develop the skills and knowledge to join this in-demand field? The Level 7 Advanced Diploma in Office Skills & Administration is meticulously designed to address the growing demand for versatile and skilled administrative professionals. Spanning an ambitious range of topics from foundational office skills to specialised areas such as Business Law and Agile Project Management, this diploma offers unparalleled breadth and depth. You will gain knowledge in Business Administration, learn critical Compliance and Facilities Management practices, and enhance your interpersonal skills through Confidence Building and Public Speaking courses. Each course is tailored to empower you with the tools needed to thrive in a fast-paced corporate environment, ensuring you are well-equipped to handle any administrative challenge. Course 01: Office Skills & Administration Diploma Course 02: Business Administration Course 03: Compliance Officer Training Level 3 Course 04: Agile Project Management Course 05: Diploma in Performance Management Course 06: Team Building & Management Diploma Course 07: Diploma in Employee Management Course 08: Diploma in Meeting Management Course 09: Business Management Course 10: Business Law Course 11: Legal Secretary Course 12: Facilities Management Certificate (FMC) Course 13: Level 3 Diploma in Business Etiquette Course 14: Confidence Building & Assertiveness Course 15: Level 3 Public Speaking Diploma Course Course 16: Ultimate Microsoft Excel For Business Bootcamp Course 17: Touch Typing Masterclass Course 18: Business Writing Course 19: Workplace Confidentiality Course 20: Diploma in Workplace Safety Position yourself as a top candidate in any administrative, legal, or management role by leveraging the diverse skills acquired from this extensive training program. By completing the course, you will not only enhance your resume but also broaden your professional capabilities. So, take the next step in your career development by enroling today and start transforming your professional future! Learning Outcomes of Office Skills & Administration course: Master comprehensive office administration and management skills. Apply agile project management techniques in dynamic environments. Develop effective team building and employee management strategies. Navigate business law and understand its application in corporate settings. Enhance communication skills through public speaking and business writing. Implement essential workplace safety and confidentiality practices. This Level 7 Advanced Diploma in Office Skills & Administration - QLS Endorsed course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 180 CPD points) to make your skill development & career progression more accessible than ever! Why Choose Our Office Skills & Administration Course? Get a Free QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training program The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Take a step toward a brighter future with Office Skills & Administration! *** Course Curriculum *** Course 01: Level 7 Advanced Diploma in Office Skills & Administration Module 01: Personal Assistant Module 02: Admin Support Module 03: Administrative Management Module 04: Organisational Skills Module 05: Telephone Etiquette Module 06: Business Writing Module 07: Time Management Module 08: Body Language and Effective Communication Module 09: Meeting Management Module 10: Excel Basics Module 11: PowerPoint Basic Course 02: Business Administration Module 01: Business Administration Module 02: Management of Business Module 03: Functions, Nature and Levels of Management Module 04: Characteristics of Professional Managers Module 05: Business Process Management Module 06: Different Phases of Business Process Lifecycle Module 07: The Monitoring and Optimising Phase of Business Management Module 08: Project Management Module 09: Marketing, Sales and Negotiation Module 10: Leadership and Critical Thinking Module 11: Business Relationship and Change Management Module 12: Human Resource Management Module 13: Risk Management Module 14: Business Communications and Report Writing Module 15: Accounting and Financial Management Module 16: Payroll Management and Career Opportunity Course 03: Compliance Officer Training Level 3 Module 01 : Introduction to Compliance Module 02 : Compliance Management System Module 03 : Basic Elements of Effective Compliance Module 04 : Compliance Audit Module 05 : Compliance and Ethics Module 06 : Introduction to Risk and Basic Risk Types Module 07 : Further Risk Types Module 08 : Introduction to Risk Management Module 09 : Risk Management Process Module 10 : Risk Assessment and Risk Treatment Module 11 : Types of Risk Management =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £139) CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Administrative professionals Aspiring managers Office administrators Compliance officers Secretary candidates Career changers Requirements You will not need any prior background or expertise to enrol in this Office Skills & Administration Course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Office Manager - £25,000 to £40,000 Business Administrator - £20,000 to £35,000 Compliance Officer - £30,000 to £50,000 Project Manager - £35,000 to £70,000 Legal Secretary - £18,000 to £30,000 Facilities Manager - £25,000 to £45,000 Certificates Advanced Diploma in Office Skills & Administration at QLS Level 7 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Level 7 Advanced Diploma in Office Skills & Administration - QLS Endorsed, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQS Accredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free.

Level 7 Advanced Diploma in Office Skills & Administration - QLS Endorsed
Delivered Online On Demand4 weeks
£229

Management : Salon Management

By Training Tale

Salon Management: Salon Management Do you want to work in salon management? Have you ever wanted to own your own beauty salon? There has never been a better time to explore this dynamic sector as demand for quality Salon Management: Salon Management services grows globally! Beauty therapists devote their lives to improving the appearances and quality of life of their clients. Men and women of all ages are increasingly seeking the services of talented beauty therapists as affordability and accessibility continue to grow. Whether you want to work in an established beauty salon or start your own major beauty brand, this Salon Management: Salon Management Course could change your career prospects for life! This Salon Management Course is designed to provide learners a thorough understanding of Salon Management: Salon Management. The course begins with the fundamentals of Salon Management: Salon Management and progresses to the various workplace measures that must be implemented. The course also includes Marketing, Advertising and Promotion. Special Offers of this Salon Management: Salon Management Course This Salon Management Course includes a FREE PDF Certificate. Lifetime access to this Salon Management Course Instant access to this Salon Management Course Get FREE Tutor Support from Monday to Friday in this Salon Management Course Main Course: Salon Management Gift Courses with this Salon Management Course Course 01: Hairdressing Course 02: Hair & Beard Barbering [ Note: Free PDF certificate as soon as completing the Salon Management: Salon Management course] Salon Management: Salon Management Detailed course curriculum of the Management: Salon Management Course: Module 01: An Overview of Salon Management: Salon Management Module 02: Fundamental Steps of Salon Management: Salon Management Module 03: The Principles of Health and Safety in the Salon Module 04: Maintaining Health and Safety Requirements Within the Salon Module 05: Attracting Salon Clients Module 06: Marketing, Advertising and Promotion Module 07: Understanding Body Language Module 08: Formula for Success Module 09: Promoting the Business Further Module 10: Building Relationships for Success in Sales Assessment Method After completing each module of the Salon Management: Salon Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Salon Management: Salon Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. Who is this course for? Salon Management: Salon Management This Salon Management: Salon Management Course is designed for students who are interested in beauty therapy and Salon Management: Salon Management. Professional men and women working in beauty salons can benefit from this course by increasing their knowledge and skills. Individuals trying to enter the beauty therapy industry can also benefit from this course. Special Note: Our Course is not a regulated course. If You want to get qualified, you can consider following options: Level 4 Diploma in Salon Management (RQF) Requirements Salon Management: Salon Management There are no specific requirements for Salon Management: Salon Management because it does not require any advanced knowledge or skills. Career path Salon Management: Salon Management After completing the Salon Management: Salon Management Course, learners can advance to the next level of salon Management: Salon Management courses. This Salon Management: Salon Management Course also allows learners to start their own beauty therapy and salon management businesses. Certificates Certificate of completion Digital certificate - Included

Management : Salon Management
Delivered Online On Demand6 hours
£12

Animal Behaviour and Psychology Diploma

4.8(9)

By Skill Up

Best Seller | Career Focused 3-in-1 Bundle | CPD Approved | Updated Lesson Plan | FREE PDF Certificate | Tutor Support

Animal Behaviour and Psychology Diploma
Delivered Online On Demand17 hours
£21

Cat Behaviour and Healthcare Diploma

5.0(10)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now With a single payment you will gain access to Cat Behaviour and Healthcare Diploma including 10 Career development courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Be a better pet parent with the Cat Behaviour and Healthcare Diploma course. This Cat Behaviour and Healthcare Diploma course will help you to understand your feline better. It will teach you essential feline healthcare skills and the right nutrition for your cat. It will equip you with cat body language decoding skills, covering practical cat facts, and uncovering the secrets of good cat litter box habits. Understand your cat better by enrolling into the Cat Behaviour and Healthcare Diploma course today. Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Cat Behaviour and Healthcare Diploma will provide you with the CPD certificate that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Cat Behaviour and Healthcare Diploma has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Cat Behaviour and Healthcare Diploma is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this Cat Behaviour and Healthcare Diploma: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home What other courses are included with this Cat Behaviour and Healthcare Diploma? Level 2 Microsoft Office Essentials Microsoft Teams Leadership & Management Diploma Working from Home Essentials Mental Health and Working from Home Online Meeting Management Effective Communication Skills Time Management Report Writing Emotional Intelligence and Human Behaviour Curriculum Cat Behaviour and Healthcare Diploma Introduction Issue 1: Scratching Behavior Issue 2: Intercat Aggression Issue 3: Attention Seeking Behavior Issue 4: Petting Induced Aggression Issue 5: Redirected Aggression Issue 6: Separation Anxiety Issue 7: Obsessive Compulsive Disorder (OCD) Issue 8: Urine Marking Issue 9: Excessive Vocalisation Issue 10: Spilling Water Issue 11: Destructive Chewing Issue 12: Fear in Cats Issue 13: Play Aggression Problem 1: Seizures Problem 2: Obesity Problem 3: Hearing Loss Problem 4: Feline Cognitive Dysfunction (FCD) / Memory Loss Problem 5: Urinary Incontinence Problem 6: Arthritis / Joint Pain Problem 7: Vision Loss Problem 8: Diabetes Problem 9: Cancer Problem 10: Dental Diseases Problem 11: Fatty Liver Disease Problem 12: Heart Diseases Problem 13: Hyperthyroidism Problem 14: Kidney Diseases Problem 15: Lactose Intolerance Problem 16: Feline Distemper Disease (Vaccination) Problem 17: Rabies Conclusion: Ways to Boost Immunity of your Cat How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Cat Behaviour and Healthcare Diploma. It is available to all students, of all academic backgrounds. Requirements Our Cat Behaviour and Healthcare Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having this CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included

Cat Behaviour and Healthcare Diploma
Delivered Online On Demand
£53

Interview Skills & Tips Course

By iStudy UK

The job market these days are extremely competitive as there are thousands of applicants for one single open position. It is never an easy task to face a HR representative and come up with answers on the spot. What you need to get through this ordeal is the build up your skills and use the right combination of body language and confidence. Well this Interview Skills & Tips Course course is here with 100 tips for you to succeed in your next interrogation - sorry, interview. This course will help you boost your interviewing skills by suggesting simple things that make the interviewer see you in a different light compared to the other applicants. You will get advice from basic hygiene to grooming that could help you land your dream job. You will learn about preparing answers to common interview questions and practices that help you level up your confidence and see to it that you do not derail from the subject. This Interview Skills & Tips Course course is a great help for those wanting to do well in an interview, so your next obvious step is to get this course. Course Highlights Interview Skills & Tips Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Interview Skills & Tips Course into 4 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 4 hours, 10 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Interview Skills & Tips Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Interview Skills & Tips Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Interview Skills & Tips Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Interview Tips Part - 01 00:30:00 Interview Tips Part - 02 01:00:00 Interview Tips Part - 03 01:00:00 Interview Tips Part - 04 01:00:00 Mock Exam Mock Exam- Interview Skills & Tips Course 00:20:00 Final Exam Final Exam- Interview Skills & Tips Course 00:20:00

Interview Skills & Tips Course
Delivered Online On Demand4 hours 10 minutes
£25

Customer Service

By Study Plex

Highlights of the Course Course Type: Online Learning Duration: 1 hour 15 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about customer service Understand the core competencies and principles of customer service Explore the various areas of customer service Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert customer service manager Customer Service This customer service course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met. But how is this done? How do you ensure it's consistent across your business? What are the benefits of delivering great customer service? This customer service course will start by making it very clear exactly what we mean by customer service, and why it's so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more. Who is this Course for? This comprehensive Customer Service course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this customer service can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Customer Service course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Customer Service course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Customer Service course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Module 1: About the Course Module 2: What is Customer Service Module 3: The Goals of Great Customer Service Module 4: Discovering and Understanding Customer Needs Module 5: Delivering Maximum Levels of Customer Service Module 6: Making Customers Feel Great From the Start Module 7: Communication Skills Module 8: Non-verbal Communication and Body Language Module 9: Dealing with Customer Complaints Obtain Your Certificate Order Your Certificate of Achievement 00:00:00

Customer Service
Delivered Online On Demand
£19

Coaching Leaders for Success

By iStudy UK

A coach leads the whole team or organisation. An athlete, musician, or a student, in fact, everyone needs a coach in a particular time in his life. Therefore there is a steady demand for a skilled coach. However, because of the changes in technology and human perception, a coach also needs mentoring for continuous improvement. The Coaching Leaders for Success course is designed for the coach, leaders or current managers so that they can enhance their skills to coach team members or coach per managers. The course shows you the skills that a coach or managers need to know for continuous improvement. You will learn to coach leaders and managers to improve their performances. You will explore the basics of leadership coaching, the coaching cycle, the skills of receiving and giving feedback, and more. What Will I Learn? The student will develop the essentials skills of coaching managers, leaders and teams for continuous improvement. To coach leaders and managers to improve key performance measures. To coach leaders and managers to develop the critical skills of team leadership. To coach leaders and managers to develop the habit patterns that lead to a high performing organization. Requirements It is not required, but it will be helpful if the student has knowledge of lean management, team leadership, or problem-solving. Introduction to Coaching Leaders for Success Introduction FREE 00:07:00 Activity 1 00:04:00 Why Leader Coaching 00:05:00 The Basics of Leadership Coaching Zones of Caring 00:06:00 Principles of Leadership Coaching 00:12:00 Activity 2 00:03:00 Getting Started Who is Your Client 00:11:00 Defining Your Client's Needs 00:09:00 The Whole Person 00:05:00 Your First Meeting 00:10:00 Activity 3 00:01:00 The Coaching Cycle 1. Assumptions 00:09:00 Activity 4 00:03:00 2. Pinpoint 00:07:00 Activity 5 00:02:00 3. Discovery - External 00:07:00 3. Discovery Internal 00:10:00 Activity 6 00:03:00 4. Set Targets 00:08:00 Activity 7 00:03:00 5. Practice 00:08:00 6. Chaining 00:05:00 7. Reinforcement 00:03:00 Activity 8 00:03:00 Helping and Coaching Skills Intro to Helping Skills 00:07:00 Body Language 00:08:00 Activity 9 00:04:00 Rephrasing 00:08:00 Activity 10 00:02:00 Empathy 00:08:00 Activity 11 00:02:00 Acknowledging 00:03:00 Silence 00:04:00 Brainstorming together 00:05:00 The Skill of Giving and Receiving Feedback Giving Feedback 00:11:00 Receiving Feedback 00:08:00 Supplemental Lectures Targets & Objectives 1 00:09:00 Targets & Objectives 2 00:09:00 Hierarchy of Motivation 00:08:00 Resource Files Resource Files - Coaching Leaders for Success 00:00:00

Coaching Leaders for Success
Delivered Online On Demand4 hours
£25

Effective Influence Strategies in Corporate Communication

By Compete High

🌟 Unlock Your Potential: Master Effective Influence Strategies in Corporate Communication! 🌟   Ready to take your corporate communication skills to the next level? Discover the power of influence with our comprehensive online course: 'Effective Influence Strategies in Corporate Communication.' In today's competitive business landscape, the ability to influence and persuade is a game-changer. Whether you're a seasoned professional or just starting in your career, this course is designed to equip you with the strategies and techniques essential for effective communication in corporate settings.   What You'll Gain: 🚀 Proven Influence Techniques: Learn the art of persuasion and influence to drive positive outcomes in meetings, negotiations, and day-to-day interactions. 🔑 Strategic Communication Skills: Master the ability to craft compelling messages, engage stakeholders, and inspire action within your organization. 💡 Psychology of Influence: Gain insights into human behavior, cognitive biases, and decision-making processes to ethically influence outcomes. 🤝 Building Rapport & Trust: Develop authentic connections, foster trust, and enhance relationships with colleagues, clients, and stakeholders. 📈 Elevate Your Career: Stand out as a confident and influential communicator, positioning yourself for advancement and leadership opportunities.   Course Highlights: 🎓 Engaging Modules: Access easily digestible modules with video lectures, practical exercises, and real-world case studies curated by industry experts. 📚 Comprehensive Resources: Dive into a wealth of supplementary materials, including downloadable guides, templates, and recommended readings. 👩‍🏫 Expert Guidance: Benefit from the mentorship of seasoned professionals who provide personalized feedback and guidance throughout your learning journey. 🌐 Flexibility & Accessibility: Learn at your own pace, from anywhere in the world, with 24/7 access to the course materials on any device.   Join thousands of professionals worldwide who have transformed their communication prowess and achieved remarkable success in their careers. Invest in your future today! Enroll in 'Effective Influence Strategies in Corporate Communication' and unlock the keys to impactful communication and influential leadership.   Limited seats available - Don't miss this opportunity to elevate your communication skills and drive your career forward! 🚀✨ Course Curriculum INTRODUCTION Promo Video - Persuasion in Business Communications 00:00 PERSUASION TACTICS & STRATEGIES Quick Win! Increasing Your Odds of a Face to Face Persuasive Presentation 00:00 Always Select Your Best Persuasion Opportunities and Environments 00:00 Learning Persuasion Skills to Beat the Naturals 00:00 Mapping Out Your Finish Line - In Advance! 00:00 Moving the Numbers Game To Your Favor 00:00 The Unique Advantage of Persuasion in the Business World 00:00 Never Bore With Data Dumps Again 00:00 Master the Process of NOT Telling People Too Much About Your Process 00:00 The 5 Key Messages for Your Persuasion Success 00:00 Your Secret Source of Winning Persuasion Messages 00:00 Persuade More By talking Less 00:00 There is Nothing Like Seeing Your Persuasion Messages in Text 00:00 More for You, By Not Talking About You 00:00 Here is How You Get People to Remember Your Messages 00:00 Ironing Out the Kinks in Your Persuasion Presentation 00:00 Mastering Persuasive Body Language 00:00 Persuading Yourself to Go Outside of Your Comfort Zone 00:00 The Single Best Way to Prepare for All Persuasion Presentation Opportunities 00:00 Persuasion That Takes 6 Months is Still Persuasion 00:00 Persuasion is Sometimes More Effective at the Top Than at The Bottom 00:00 Conquering Your Fear to Pitch Again 00:00 Note I Probably Shouldn't Have to Mention This, But Don't Lie 00:00 CONCLUSION Conclusion You are Now Ready to Persuade 00:00

Effective Influence Strategies in Corporate Communication
Delivered Online On Demand1 hour 14 minutes
£25