912 Body Language courses

Overview We all know the rule of 'The Customer Comes First', but when do they stay with you? When can a business ensure its customer base to be loyal and retainable? While there are multiple factors at play here, but one of the keys to customer retention is quality customer service.   Businesses nowadays rely heavily on people skilled in customer service and customer satisfaction - which is often hard to come by. To bridge that skill gap, empower human resources with outstanding customer support & service capabilities, and help business owners/managers gather essential knowledge to run & manage the relevant operations smoothly, we have put together this carefully-crafted course with the help of our learning resource development team. If you are someone who wants to build a career in this promising field, our course will be your perfect guide along the road. This course focuses on providing beginners' with the base, helping moderately-skilled learners to level up their understandings, and enabling professionals to fill in the blanks of the updates within the fields of customer experience enhancement.    Reflecting the above-mentioned promises, this Customer Service course focuses on helping the learners develop the following skills: Effective communication & active listening Problem solving Attentiveness Anger Management Time Management Stress Management Conflict resolution Customer relationship management Customer experience enhancement Customer service evaluation Email writing & etiquettes Positive attitude & body language   So, enrol now, develop these in-demand skills of the 21st century and make meaningful connections with your customers around the globe.   Who is this course for? If you run a business or work for one, you have to understand what your customers want, how to serve them properly, and repeat this process - no matter what your job description says or whichever department you work in. Having said that, people falling into either one of the below groups will benefit the most from this course: Jobseekers in fields related to customer service/customer support/customer experience Amateurs or professionals with intermediate skills in the above-mentioned fields Business-owners/managers/team leaders Business students People looking to get certified in customer service   Career Path This Customer Service course paves the way for a handful of career opportunities, with roles such as: Customer Service Representative/Executive/Officer Customer Service Advisor/Specialist Customer Service Manager Also, the job roles related to customer support/customer experience will also be available to you. While the salaries for the above-mentioned jobs vary based on responsibilities, the levelwise breakdown of expected salaries are - Entry level: £16,750 - £20,750 Mid-level: £26,400 - £36,800 Senior level: £35,00 - £50,500 Course Curriculum Module 1 - Basics of Customer Service Basics of Customer Service 00:00 Module 2 - Why Customer Service Matters Why Customer Service Matters 00:00 Module 3 - What's Different about Good Service What's Different about Good Service 00:00 Module 4 - First Steps and Body Language First Steps and Body Language 00:00 Module 5 - Effective Communication Strategies Effective Communication Strategies 00:00 Module 6 - Phone Tone and Etiquette Phone Tone and Etiquette 00:00 Module 7 - Relationship Building Relationship Building 00:00 Module 8 - Turning Complaints into Opportunities Turning Complaints into Opportunities 00:00 Module 9 - E-Mail Etiquette E-Mail Etiquette 00:00 Module 10 - Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:00 Module 11 - Empowering Great Customer Service Empowering Great Customer Service 00:00 Module 12 - Evaluating and Measuring Customer Service Evaluating and Measuring Customer Service 00:00

This lovely gentle introduction to baby signing uses songs, rhymes and gentle games to help you build the framework for good communication with your baby; good eye contact, gestures and body language, facial expressions and more. Over the course you'll learn some basic signs to begin using at home as well as some songs and activities to try with your baby throughout the week.

Unleash your inner orator with the Public Speaking Masterclass. Delve into modules that guide you through the art of captivating public speaking. Learn the nuances of content creation, storytelling, body language, and advanced presentation skills. Elevate your communication prowess and engage your audience with confidence and emotional connection. Master state management techniques to shine on any stage or platform. Learning Outcomes: Understand the fundamentals of effective public speaking. Cultivate emotional connection through your speeches. Craft compelling content to engage your audience. Harness the power of storytelling in your presentations. Utilize winning body language for impactful communication. Learn advanced techniques to enhance your presentation skills. Develop state management strategies for confidence and poise. Why buy this Public Speaking Masterclass?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Public Speaking Masterclass you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Public Speaking Masterclass course is ideal for Individuals looking to improve their public speaking skills. Professionals seeking to enhance their presentation abilities. Students preparing for speeches, presentations, or debates. Anyone aiming to boost their confidence in public speaking. Prerequisites This Public Speaking Masterclass was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Seminar Speaker - Average Earnings: £20,000 - £40,000 per year. Motivational Speaker - Average Earnings: £25,000 - £50,000 per year. Communication Trainer - Average Earnings: £30,000 - £45,000 per year. Keynote Speaker - Average Earnings: £40,000 - £80,000 per year. Media Personality/TV Presenter - Average Earnings: £30,000 - £100,000+ per year. Course Curriculum Module 01: Introduction Introduction 00:03:00 Module 02: The wheel of Public Speaking and Emotional Connection The Emotional Connection 00:01:00 Let's talk Passion 00:03:00 Warm-up exercises 00:01:00 Connect with the best version of you 00:04:00 Prepare for your Audience 00:02:00 Begin to create an Amazing and Memorable Presentation 00:01:00 Module 03: Let's focus on the content Powerful Content 00:01:00 The Connecting Theme (Throughline) 00:02:00 The Content Mix 00:02:00 Your Presentation Map 00:03:00 Module 04: Time for storytelling Crafting Stories 00:01:00 Why Stories? 00:02:00 Vignettes System (Mini-stories) 00:04:00 Your Elevator Pitch 00:03:00 A final tip on your Elevator Pitch! 00:01:00 Module 05: Winning body language Intro to Body Language 00:01:00 An important point about the Communication Theory 00:02:00 Professional gestures and stances 00:03:00 Communication Styles 00:05:00 A few additional cool points for you! 00:03:00 Pause-Scan-Nod-Whisper 00:02:00 Points of Communication 00:02:00 Time to apply what you have learnt! 00:01:00 Module 06: Advanced tips to hone your presentation skills Honing your presentation skills 00:13:00 Module 07: State Management Intro to State Management 00:01:00 Learn to trigger a resourceful state 00:06:00 Visualise your Success 00:03:00 An additional tip for you. 00:01:00 The Room Technique 00:03:00 Some additional comments. 00:01:00 You are amazing! 00:02:00 Assignment Assignment - Public Speaking Masterclass 00:00:00

Unlock the potential to transform your social interactions and build meaningful relationships with our 'Master Social Skills and Build Strong Connections' course.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Calling all cat lovers! Did you know that over 11 million cats share our homes in the UK, and their fascinating behaviour is a constant source of curiosity and amusement? Yet, despite their popularity, they often remain enigmas. Do you ever wonder why your cat meows incessantly at 3am, kneads your lap rhythmically, or hides in the bathtub for hours? This Feline Behaviour course delves into the fascinating world of feline behaviour and psychology, helping you decipher your furry friend's quirks and build a stronger, more fulfilling relationship. This bundle package includes 1 Premium, The Quality Licence Scheme-endorsed course, 10 additional CPD Accredited Certificate courses, with expert assistance, and a FREE courses assessment included. This Animal Care and Psychology Bundle Package includes: Course 01: Diploma in Exotic Animal Care at QLS Level 5 10 Additional CPD Accredited Premium Courses - Course 1: Animal Psychology Course Course 2: Veterinary Physiotherapy and Exercise Physiology Course 3: Animal Diet & Nutrition Course 4: Canine Communication Course Course 5: Feline Behaviour & Psychology Course 6: Equine Psychology Course 7: Healthy Horse and Stable Management Course 8: Wildlife Rescue and Rehabilitation Course Course 9: Pet First Aid Course 10: Personal Hygiene Course Learn about the evolutionary history of cats, their communication styles, and their unique instincts. Explore feral cats' adaptation skills, body language, and communication methods in this Feline Behaviour course. Gain insight into their diverse needs, emotional capacity, and cognitive abilities. This Feline Behaviour & Psychology course also provides knowledge on addressing common feline anxieties, understanding their behavior, managing multi-cat households, understanding feline law, responsible cat ownership, feeding strategies, obesity control, and managing cats' behaviour, pregnancy, and kitten care. In just 34 modules, you'll unlock the secrets of your cat's world. Enrol today and build a deeper, more fulfilling relationship with your furry companion. Learning Outcomes of Feline Behaviour & Psychology Understand the evolution and domestication of cats to appreciate current feline behaviour. Interpret feline body language and signals to better understand cat behaviour. Identify and resolve common feline behavioural issues using effective strategies. Learn strategies for managing feline behaviour in multi-cat households. Gain insights into the emotional and cognitive aspects of feline behaviour. Acquire skills to improve cat welfare, focusing on optimal feline behaviour. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Animal Behaviour Get a free student ID card with Animal Behaviour Training program (£10 postal charge will be applicable for international delivery) The Animal Behaviour is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Animal Behaviour course materials The Animal Behaviour comes with 24/7 tutor support *** Course Curriculum *** Diploma in Exotic Animal Care at QLS Level 5 Module 01: Introduction To Care And Animal Welfare Of All Species Module 02: Basic Animal Health Module 03: Hygiene Module 04: First Aid For Animals Module 05: Exotic Animals And Zoonotic Diseases Module 06: Learning About Horses Module 07: Learning About Birds Module 08: Caring Rabbits & Guinea-Pigs Module 09: Care Of Chipmunks, Chinchillas And Degus Module 10: More About Ornamental Fish Module 11: Taking Care Of Amphibians Module 12: Specific Information On Reptiles Advanced Diploma in Feline Behaviour & Psychology at QLS Level 7 Module 01: Domestication of Cats Module 02: Communication & Stress According to Origin Module 03: Sleeping & Toileting According to Origin Module 04: Hunting & Drinking Water According to Origin Module 05: Reproduction & Disease According to Origin Module 06: Another Type of Cats - Feral Cats Module 07: Understanding Feline Body Language Module 08: Understanding Common Behaviour Module 09: Understanding Cat Communication Module 10: Types of Feline Need Module 11: Do Cats Feel Love and Other Human Emotions? Module 12: How Smart Are Cats? Module 13: Why Do Cats Hiss? Module 14: Why Do Cats Purr? Module 15: Why Do Cats Rub Against Things? Module 16: Why Do Cats Scratch Things? Module 17: Why Do Cats Play with Their Prey? Module 18: Why Do Some Cats Become Anxious or Phobic? Module 19: Why Do Cats Roll on Their Backs to Greet People? Module 20: Why Do Cats 'Sulk'? Module 21: Why Do Cats Knead or Paddle with Their Paws? Module 22: Why Does a Male Cat Bite a Female's Neck While Mating? Module 23: Why Do Mother Cats Move Kittens? Module 24: Why Do Some Cats Howl, Especially at Night? Module 25: Cats and the Law Module 26: Bringing Your New Cat Home Module 27: Feeding and Controlling Obesity Module 28: Managing Your Cat's Behaviour Module 29: Keeping Your Cat Safe Module 30: Neutering - Family Planning for Felines Module 31: Pregnant Cats, Birth and Care of Young Kittens Module 32: Cats Living Together Module 33: How to Prevent Cat Conflicts in Multi-cat Households Module 34: When to Let Go =========>>>>> And 9 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £139) CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Cat owners Veterinary professionals Animal welfare workers Pet service providers Feline enthusiasts Animal behaviourists Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Veterinary Care Pet Services Animal Welfare Feline Research Behaviour Consultation Wildlife Conservation Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Exotic Animal Care at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Our classroom training provides you the opportunity to interact with instructors and benefit from face-to-face instruction. For more queries, reach out to us: info@mangates.com

Our classroom training provides you the opportunity to interact with instructors and benefit from face-to-face instruction. For more queries, reach out to us: info@mangates.com

Our classroom training provides you the opportunity to interact with instructors and benefit from face-to-face instruction. For more queries, reach out to us: info@mangates.com

Our classroom training provides you the opportunity to interact with instructors and benefit from face-to-face instruction. For more queries, reach out to us: info@mangates.com

Our classroom training provides you the opportunity to interact with instructors and benefit from face-to-face instruction. For more queries, reach out to us: info@mangates.com