19225 Basic courses

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In today's fast-paced and interconnected world, mastering Basic Telephone EtiquetteSkills is more crucial than ever. Telephone Etiquette ensures that every call you handle is professional, efficient, and courteous, which is essential in both daily life and your professional career. Learning Telephone Etiquette can significantly enhance your job prospects in the UK, where excellent communication skills are highly valued. In fact, mastering Telephone Etiquette can open doors to various roles in customer service, administration, and support, with average salaries ranging from £18,000 to £25,000 per year. The demand for professionals with strong Telephone Etiquette skills is on the rise, with the customer service sector growing by approximately 5% annually. By enrolling in this course, you will learn how to prepare for calls, handle difficult situations, and practice best Telephone Etiquette, making you an invaluable asset to any organization. Whether you're looking to improve your personal interactions or seeking career advancement, Telephone Etiquette is a skill that will set you apart. Key Features: CPD Certified Basic Telephone Etiquette Skills Course Free Certificate from Reed CIQ Approved Basic Telephone Etiquette Skills Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Telephone Skills Module 02: Preparing for the Call Module 03: Answering Calls Module 04: Conducting a Business Call Module 05: Handling Difficult Situations Module 06: Holding and Transferring Calls Module 07: Ending the Call Module 08: Telephone Etiquette for Customer Service Module 09: Best Practices of Telephone Etiquette Learning Outcomes: Cultivate confident call handling with strategic preparation techniques. Master the art of conducting seamless and impactful business conversations. Navigate and resolve challenging situations with poise and professionalism. Acquire proficiency in the seamless transfer of calls. Enhance your telephone etiquette to provide exceptional customer service. Apply best practices, setting yourself apart as a communication virtuoso. CPD 10 CPD hours / points Accredited by CPD Quality Standards Basic Telephone Etiquette Skills 1:51:23 1: Module 01: Introduction to Telephone Skills Preview 15:27 2: Module 02: Preparing for the Call 08:23 3: Module 03: Answering Calls 12:19 4: Module 04: Conducting a Business Call 11:26 5: Module 05: Handling Difficult Situations 09:24 6: Module 06: Holding and Transferring Calls 11:50 7: Module 07: Ending the Call 09:38 8: Module 08: Telephone Etiquette for Customer Service 19:58 9: Module 09: Best Practices of Telephone Etiquette 11:58 10: Leave A Review 01:00 Who is this course for? This Basic Telephone Etiquette Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Basic Telephone Etiquette Skills. Moreover, this course is ideal for: Professionals seeking to refine their telephone communication skills. Customer service representatives aiming for excellence in phone interactions. Individuals aspiring to enhance their business communication finesse. Team members involved in call handling and transfers. Anyone looking to elevate their overall telephone communication competency. Requirements There are no requirements needed to enrol into this Basic Telephone Etiquette Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Basic Telephone Etiquette Skills course. Career path After finishing this Basic Telephone Etiquette Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Basic Telephone Etiquette Skills are: Customer Service Representative - £18K to 25K/year. Receptionist - £16K to 22K/year. Office Administrator - £18K to 24K/year. Call Centre Operator - £17K to 23K/year. Telemarketer - £16K to 20K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In today's fast-paced and interconnected world, mastering Basic Telephone EtiquetteSkills is more crucial than ever. Telephone Etiquette ensures that every call you handle is professional, efficient, and courteous, which is essential in both daily life and your professional career. Learning Telephone Etiquette can significantly enhance your job prospects in the UK, where excellent communication skills are highly valued. In fact, mastering Telephone Etiquette can open doors to various roles in customer service, administration, and support, with average salaries ranging from £18,000 to £25,000 per year. The demand for professionals with strong Telephone Etiquette skills is on the rise, with the customer service sector growing by approximately 5% annually. By enrolling in this course, you will learn how to prepare for calls, handle difficult situations, and practice best Telephone Etiquette, making you an invaluable asset to any organization. Whether you're looking to improve your personal interactions or seeking career advancement, Telephone Etiquette is a skill that will set you apart. Key Features: CPD Certified Basic Telephone Etiquette Skills Course Free Certificate from Reed CIQ Approved Basic Telephone Etiquette Skills Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Telephone Skills Module 02: Preparing for the Call Module 03: Answering Calls Module 04: Conducting a Business Call Module 05: Handling Difficult Situations Module 06: Holding and Transferring Calls Module 07: Ending the Call Module 08: Telephone Etiquette for Customer Service Module 09: Best Practices of Telephone Etiquette Learning Outcomes: Cultivate confident call handling with strategic preparation techniques. Master the art of conducting seamless and impactful business conversations. Navigate and resolve challenging situations with poise and professionalism. Acquire proficiency in the seamless transfer of calls. Enhance your telephone etiquette to provide exceptional customer service. Apply best practices, setting yourself apart as a communication virtuoso. CPD 10 CPD hours / points Accredited by CPD Quality Standards Basic Telephone Etiquette Skills 1:51:23 1: Module 01: Introduction to Telephone Skills Preview 15:27 2: Module 02: Preparing for the Call 08:23 3: Module 03: Answering Calls 12:19 4: Module 04: Conducting a Business Call 11:26 5: Module 05: Handling Difficult Situations 09:24 6: Module 06: Holding and Transferring Calls 11:50 7: Module 07: Ending the Call 09:38 8: Module 08: Telephone Etiquette for Customer Service 19:58 9: Module 09: Best Practices of Telephone Etiquette 11:58 10: Leave A Review 01:00 Who is this course for? This Basic Telephone Etiquette Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Basic Telephone Etiquette Skills. Moreover, this course is ideal for: Professionals seeking to refine their telephone communication skills. Customer service representatives aiming for excellence in phone interactions. Individuals aspiring to enhance their business communication finesse. Team members involved in call handling and transfers. Anyone looking to elevate their overall telephone communication competency. Requirements There are no requirements needed to enrol into this Basic Telephone Etiquette Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Basic Telephone Etiquette Skills course. Career path After finishing this Basic Telephone Etiquette Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Basic Telephone Etiquette Skills are: Customer Service Representative - £18K to 25K/year. Receptionist - £16K to 22K/year. Office Administrator - £18K to 24K/year. Call Centre Operator - £17K to 23K/year. Telemarketer - £16K to 20K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

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***With this Basic Astronomy for Teachers Course, get a Personal Hygiene Course completely FREE and prevent yourself from being infected by Coronavirus and other contagious diseases.*** Basic Astronomy for Teachers Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Basic Astronomy Course for Teachers and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 5 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Numeracy and IT Desire for entrepreneurship Over the age of 16 Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Introduction to Astronomy Module 01: Basics of Astronomy Basics of Astronomy 00:32:00 Module 02: Stargazing Stargazing 00:55:00 The Moon and Planets Module 03: The Moon The Moon 00:21:00 Module 04: The Planets The Planets 00:55:00 Meteors, Comets, Asteroids, Star and the Zodiac Module 05: Meteor & Meteorites Meteors and Meteorites 00:15:00 Module 06: Asteroids Asteroids 00:17:00 Module 07: Comets Comets 00:15:00 Module 08: Stars and the Zodiac Stars and the Zodiac 00:27:00 A Greater Understanding of Cosmos Module 09: Galaxy, the Milky Way & Black Holes Galaxy, the Milky Way _ Black Holes 00:22:00 Module 10: The Big Bang & Extra-terrestrial Life Forms The Big Bang & Extra-terrestrial Life Forms 00:23:00 Fate of the Universe Module 11: Dark Matter, Dark Energy, the Multiverse Dark Matter, Dark Energy, and the Multiverse 00:12:00 Module 12: How the Universe Might End How the Universe Might End 00:12:00

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Basic Bookkeeping - Level 2 is one of our best selling and most popular course. The Basic Bookkeeping - Level 2 is organised into 4 modules and includes everything you need to become successful in this profession. To make this course more accessible for you, we have designed it for both part-time and full-time students. You can study at your own pace or become an expert in just 1 hour! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. Why choose this course Earn a free e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Basic Bookkeeping - Level 2 is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Course Content Introduction to the course Introduction 00:02:00 Bookkeeping systems Manual System 00:08:00 Computerised Systems 00:10:00 How it Fits Together 00:08:00 The functionality of bookkeeping Ledgers 00:10:00 Trial Balance and Coding 00:10:00 PNL Account and Balance Sheet 00:04:00 On a personal note AILE Personal 00:05:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Overview Learn about Anaphylaxis and Basic Life Support (CSTF) from industry experts and boost your professional skill. This Anaphylaxis and Basic Life Support (CSTF) course will enhance your skill and make you ready for the job market. You'll get expert opinions about the best practices and problems of Anaphylaxis and Basic Life Support (CSTF). You'll also gain the skills of Anaphylaxis and Basic Life Support (CSTF) to excel in your job and tips to master professional skills in no time.  You'll be connected with the community of Anaphylaxis and Basic Life Support (CSTF) professionals and gain first-hand experience of Anaphylaxis and Basic Life Support (CSTF) problem-solving. The Anaphylaxis and Basic Life Support (CSTF) is self-paced. You can complete your course and submit the written assignment in your suitable schedule. After completing the Anaphylaxis and Basic Life Support (CSTF), you'll be provided with a CPD accredited certificate which will boost your CV and help you get your dream job.  This Anaphylaxis and Basic Life Support (CSTF) will provide you with the latest information and updates of Anaphylaxis and Basic Life Support (CSTF). It will keep you one step ahead of others and increase your chances of growth. Why buy this Anaphylaxis and Basic Life Support (CSTF)? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Anaphylaxis and Basic Life Support (CSTF) there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Anaphylaxis and Basic Life Support (CSTF) does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Anaphylaxis and Basic Life Support (CSTF) was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Anaphylaxis and Basic Life Support (CSTF) is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: What Is Anaphylaxis? What is Anaphylaxis 00:16:00 Module 02: Treatment for Anaphylaxis Treatment for Anaphylaxis 00:15:00 Module 03: Everyday Management of Anaphylaxis Everyday Management of Anaphylaxis 00:15:00 Module 04: An Introduction to Basic Life Support (BLS) An Introduction to Basic Life Support (BLS) 00:20:00 Module 05: Cardiopulmonary Resuscitation (CPR) Cardiopulmonary Resuscitation (CPR) 00:17:00 Module 06: The Role of an Automated External Defibrillator (AED) The Role of an Automated External Defibrillator (AED) 00:17:00 Module 07: Choking Choking 00:19:00 Module 08: Recovery Position and First Aid Techniques Recovery Position and First Aid Techniques 00:17:00 Assignment Assignment - Anaphylaxis and Basic Life Support (CSTF) 00:00:00

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Overview This comprehensive course on Basic Manicure and Pedicure will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Basic Manicure and Pedicure comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Basic Manicure and Pedicure. It is available to all students, of all academic backgrounds. Requirements Our Basic Manicure and Pedicure is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 2 sections • 13 lectures • 00:53:00 total length •Module 01: What is a Manicure or Pedicure?: 00:02:00 •Module 02: Structure of the Nail: 00:04:00 •Module 03: Massage: 00:04:00 •Module 04: Preparation: 00:04:00 •Module 05: Foot/Hand Mask and Paraffin Wax Treatment: 00:06:00 •Module 06: Hand Massage: 00:08:00 •Module 07: Nail and Cuticle Care: 00:05:00 •Module 08: Foot and Leg Massage: 00:04:00 •Module 09: Toe Nail, Foot and Cuticle Care: 00:02:00 •Module 10: Painting the Nails: 00:08:00 •Module 11: Applying Gel polish: 00:04:00 •Module 12: After Care: 00:02:00 •Assignment - Basic Manicure and Pedicure: 00:00:00