The Health and Social Care - CPDQS Accredited Bundle Course offers a unique opportunity for professionals to enhance their knowledge and qualifications in the ever-evolving healthcare sector. This accredited course is designed to equip you with the essential tools to excel in various health and social care roles, whether you're looking to advance your current career or explore new opportunities. With a flexible and engaging structure, you will gain the necessary insights into best practices, ethical standards, and effective management techniques, all in a convenient online format that fits seamlessly into your schedule. By completing this course, you will develop a deeper understanding of the key principles driving health and social care, helping you to contribute meaningfully to the improvement of services and outcomes. It’s an excellent way to upskill and ensure you're staying ahead in a competitive industry, without the need for on-site attendance. Designed with a clear focus on both foundational and advanced knowledge, this course will help you navigate the complexities of the sector with confidence and professionalism. All in all, it's the perfect next step for those seeking to progress in health and social care roles. Key Features of Health and Social Care Bundle CPD Accredited Health and Social Care Course Instant PDF certificate Fully online, interactive Health and Social Carecourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Health and Social Care Bundle course to excel! To become successful in your profession, you must have a specific set of Health and Social Care skills to succeed in today's competitive world. In this in-depth Health and Social Caretraining course, you will develop the most in-demand Health and Social Care skills to kickstart your career, as well as upgrade your existing knowledge & skills. Health and Social Care Curriculum Course 01: Health and Social Care Course 02: Public Health Course 03: Care Planning and Record Keeping Course 04: Diabetes Awareness Course 05: Dyslexia Awareness Course 06: Maternity Care Assistant Course 07: Foster Care Training Course Course 08: End of Life Care Nursing Course 09: Basic Life Support Course 10: Understanding Autism Level 3 Course 11: Drug and Alcohol Awareness Course 12: Psychotherapy and Rehabilitation Counselling Course 13: Mental Health Nursing Course 14: Medical Law Course 15: Safe Handling of Medicines Course 16: Infection Prevention & Control: Health & Safety Consultant Course 17: Epidemic and Pandemic Disease Awareness Course 18: Personal Hygiene Course Course 19: Health and Safety Level 2 Course 20: Basic First Aid Accreditation This Health and Social Care bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Health and Social Care course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Health and Social Care basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Health and Social Care Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
The Mandatory Carer Training (UK) – CPDQS Accredited Bundle Course offers a professional, flexible approach to essential carer training. This course has been expertly designed to provide carers with the knowledge and skills required to ensure top-quality care in a variety of settings. Covering key aspects such as safeguarding, manual handling, and mental health awareness, the course is ideal for those looking to enhance their understanding of care procedures without the need for physical attendance. With its CPDQS accreditation, this bundle offers assurance of a standard that meets the most up-to-date regulatory guidelines, making it an essential resource for carers aiming to provide the best service possible. Whether you are new to the field or simply looking to refresh your knowledge, this course delivers all the necessary content in a clear, accessible format. Delivered entirely online, it offers the flexibility to study at your own pace, making it the perfect solution for anyone looking to refine their care practice in a professional and efficient manner. This Mandatory Carer Training 20 courses bundle is a comprehensive course designed to provide a detailed understanding of the nature of the Carer related sector and your key roles within it. Key Features of Mandatory Carer Training Bundle 20 CPD Accredited Carer Course 20 FREE Instant PDF certificate Fully online, interactive Carer course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Carer Bundle course to excel! To become successful in your profession, you must have a specific set of Carer skills to succeed in today's competitive world. In this in-depth Carertraining course, you will develop the most in-demand Carer skills to kickstart your career, as well as upgrade your existing knowledge & skills. Carer Curriculum Course 01: Health and Social Care Course 02: Public Health Course 03: Care Planning and Record Keeping Course 04: Diabetes Awareness Course 05: Dyslexia Awareness Course 06: Maternity Care Assistant Course 07: Foster Care Training Course Course 08: End of Life Care Nursing Course 09: Basic Life Support Course 10: Understanding Autism Level 3 Course 11: Drug and Alcohol Awareness Course 12: Psychotherapy and Rehabilitation Counselling Course 13: Mental Health Nursing Course 14: Medical Law Course 15: Safe Handling of Medicines Course 16: Infection Prevention & Control: Health & Safety Consultant Course 17: Epidemic and Pandemic Disease Awareness Course 18: Personal Hygiene Course Course 19: Health and Safety Level 2 Course 20: Basic First Aid Accreditation This Carer bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Carer course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Carer basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Carer Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
The aim of this course is to provide a comprehensive understanding of E-commerce security fundamentals, business laws and regulations, ethical, social and political issues, basic ethical concepts, privacy and information rights, customer data collection methods, and the concept of E-Governance and its types. After the successful completion of this lecture, you will be able tolearn the following: Understand E-commerce Security Fundamentals and deal with issues arising. Understand and comply with E-commerce Business Laws and Regulations. Understand Ethics, Social and Political Issues. Learn about the Basic Ethical Concepts: Responsibility, Accountability and Liability. Understand Privacy and Information Rights. Understand What is Customer Data, the Importance of Collecting Customer Data, and Data Collection Methods. Understand the concept of E-Governance and its types. The aim of this course is to provide students with a comprehensive understanding of E-commerce Security Fundamentals and the ability to deal with the issues arising in this field. The course will also cover the E-commerce Business Laws and Regulations that apply to this field. Students will learn about the ethical, social, and political issues surrounding E-commerce, as well as the basic ethical concepts of responsibility, accountability, and liability. They will gain an understanding of privacy and information rights and learn about customer data, including its importance and methods for collecting it. Finally, the course will cover the concept of E-Governance and its various types, providing students with an understanding of how it applies to E-commerce. The aim of this course is to provide students with a comprehensive understanding of E-commerce Security Fundamentals and the ability to deal with the issues arising in this field. The course will also cover the E-commerce Business Laws and Regulations that apply to this field. Students will learn about the ethical, social, and political issues surrounding E-commerce, as well as the basic ethical concepts of responsibility, accountability, and liability. They will gain an understanding of privacy and information rights and learn about customer data, including its importance and methods for collecting it. Finally, the course will cover the concept of E-Governance and its various types, providing students with an understanding of how it applies to E-commerce. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Recognizing the Legal and Security Framework of E-commerce Self-paced pre-recorded learning content on this topic. Recognizing The Legal And Security Framework Of E-Commerce Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. E-commerce Legal and Security Consultant E-commerce Compliance Manager E-commerce Security Analyst E-commerce Legal Analyst E-commerce Privacy Officer E-commerce Compliance Analyst E-commerce Risk Management Specialist E-commerce Fraud Investigator E-commerce Contract Administrator E-commerce Data Protection Officer Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
This Electrician (Electrical Training) with Electrical Engineering course will teach you the fundamentals of electricity and electrical engineering, from basic concepts like current and voltage to more advanced topics like circuit analysis and power distribution.
This video course teaches you how to secure Java framework applications with Spring Security. With the help of interesting activities and examples, you'll learn about using the capabilities of Spring Boot for securing web applications and you'll also delve into the Test-Driven Development approach to understand the features of Spring Security.
InDesign is the professional choice for creating brochures, posters, magazines, e-books and apps. Through this Zoom delivered, online introductory course, you will receive expert InDesign training in how to create documents and prepare them for print or export as a PDF. Professional colour management, typography and advanced graphics and effects are all explored. This course covers all you need to know to get started with the application.
Why 3ds max and V-Ray Training Course? This course is ideal for 3D artists and professionals in various industries seeking advanced rendering skills. If you work with 3ds Max and want to master superior photorealistic rendering using V-Ray, this course is tailored for you. V-Ray, a third-party engine compatible with 3ds Max, Click here for more info: Website Duration: 10 hours. Approach: Personalized 1-on-1 Sessions and Flexible Learning. Scheduling Flexibility: Mon to Sat between 9 am and 7 pm. Choose your own day and time. 10-hour Vray for 3ds Max Training Course Outline: Module 1: Introduction to Vray for 3ds Max (2 hours) What is Vray and its integration with 3ds Max? Installation and setup of Vray for 3ds Max Understanding Vray interface and workflow Overview of Vray materials Module 2: Lighting with Vray (2 hours) Various lighting techniques in Vray Types of Vray lights and their configurations Creating and managing Vray sun and sky Vray dome lighting and IES light usage Efficient lighting workflows in Vray Module 3: Vray Camera (2 hours) Understanding Vray camera settings Controlling exposure with Vray camera Working with Vray depth of field Creating Vray camera animations Utilizing Vray frame buffer Module 4: Vray Materials (2 hours) Understanding Vray material properties Creating realistic materials using Vray Building and storing custom Vray material libraries Implementing Vray material overrides Module 5: Vray Rendering and Post Production (2 hours) Overview of Vray rendering settings Rendering images and animations with Vray Post-production techniques in Photoshop Understanding and utilizing Vray frame buffer Compositing Vray render elements in Photoshop Working with Vray denoiser Modeling Techniques: Edit Poly Modeling Extrude, Chamfer, Cut, and Slices Symmetry Mirror Modeling Designing furniture and basic architectural models Lines, Shapes, and Plan Import from AutoCAD/Vectorworks Modifiers: Compound objects (Connect, Scatter, Pro Boolean, Loft, Terrain) Bend and Taper Basic Lights: Omni Light, Spot Light, Direct Light Camera Control: Free Camera, Target Camera Texturing and Rendering: Diffuse and Bump Mapping Environment and Background Images Advanced Rendering Techniques (Interior and Exterior Scenes) Vray Specifics: VRay Lights (Plane, Dome, Sphere, Sun, Shadow) VRay Camera Settings (Focal Length, Film Speed, Shutter Speed) VRay Materials (Diffuse Color, Reflection, Refraction, Blurry Reflections) Upon completing the 10-hour Vray for 3ds Max Training Course, participants will: Master Vray Integration: Understand setup, interface, and tools for effective usage. Excel in Vray Lighting Techniques: Learn diverse Vray lighting methods, enhancing scene realism. Vray Camera Control: Manipulate camera settings, exposure, and create dynamic animations. Vray Material Skills: Create realistic materials, manage libraries, and override material properties. Perfect Rendering and Post-Production: Optimize rendering, produce high-quality images, and enhance results in post-production. Advanced 3D Modeling Expertise: Develop complex shapes, utilize modifiers, and import plans effectively. Recommended Resources: "V-Ray My Way: A Practical Designer's Guide to Creating Realistic Imagery Using V-Ray & 3ds Max" by Lee Wylde "3ds Max Modeling for Games: Insider's Guide to Game Character, Vehicle, and Environment Modeling" by Andrew Gahan "Photoshop for 3D Artists, Volume 1" by 3DTotal Publishing Job Opportunities: Students can pursue careers as: 3D Visualization Artists: Creating realistic visuals for architecture, products, and entertainment. Game Designers: Developing game environments and assets for interactive experiences. Architectural Visualizers: Producing high-quality architectural renders for firms and clients. Product Designers: Crafting detailed product visualizations for marketing and prototyping. Freelance 3D Artists: Offering services on platforms like Upwork, catering to diverse client needs. Opportunities exist in architecture, gaming, animation, advertising, and freelancing. A strong portfolio and networking enhance job prospects. Skills Acquired: Vray Advanced Lighting: HDRI, Global Illumination Mastery. Vray Material Expertise: Shaders, Textures, Realistic Material Replication. Scene Optimization: Large-scale Scene Handling, Speed Optimization. Post-Production Skills: Vray and Photoshop Enhancement, Atmosphere Addition. Career Opportunities: Architectural Visualization Specialist Product Design Visualizer 3D Visualization Artist Freelance Rendering Expert In-House Rendering Consultant Learn the advanced Vray rendering skills, 1-on-1 training courses, boost your career prospects in architectural visualization, product design, and animation industries. Download 3ds max. Autodesk Download a free 30 day trial of 3ds Max, 3D modelling and rendering software for design visualisation, games and animation to create with full artistic Download Vray V-Ray for 3ds max is an integral rendering software for SketchUp, enabling designers to experience their designs in real-time. Say Goodbye to Group Courses: Welcome to our Personalized Learning Experience! Why Choose Us? Our Course Benefits Include: â One-on-One Training: Experience personalized coaching from practicing architects and designers tailored exclusively for you. 1-on-1, Face to Face at (SW96DE) or Live online. Open: Monday to Saturday 9 am to 7 pm. Customized Tutorials: Take home bespoke video tutorials designed to enhance your learning journey. Comprehensive Resources: Receive a digital reference book for thorough revision, ensuring you grasp every concept. Free Ongoing Support: Enjoy continuous after-course support via phone or email, guaranteeing your success even after the class ends. Flexible Syllabus: We adapt syllabus and projects to match your needs, ensuring you learn precisely what matters most to you. Official Certificate: Certificate upon course completion. Why Us? Supported Individual Learning: Our courses, ranging from 10 hours to 120 hrs Diploma training Courses, offer unwavering support at every step. With personalized homework assignments and free after-course assistance, we pave the way to mastering software with unparalleled guidance. Personalized Attention, Not Crowded Classrooms: Bid farewell to crowded classrooms. Experience the intimacy of one-on-one learning. This ensures you receive the undivided attention you deserve, fostering a confident and comfortable learning environment. Financial Flexibility: Embarking on your educational journey shouldn't be a financial burden. We offer a variety of payment plans tailored to your needs. Discover the options available to you and start your learning adventure today. Expert Instructors, Real-world Insight: Our instructors are experts meticulously chosen for their extensive industry knowledge and passion for teaching. They are dedicated to imparting invaluable skills to anyone eager to learn.
Boost your career and stay relevant with the world’s most recognized Digital Marketing diploma. Continuously updated content means you’ll get cutting-edge digital marketing and soft skills, always. Course Overview Boost your career and stay relevant with the world’s most recognized Digital Marketing diploma. Continuously updated content means you’ll get cutting-edge digital marketing and soft skills, always. Learn Google Ads, social media marketing, SEO and much more. Become a certified digital marketing professional with DMI. Program learning outcomes and content: What Will I Learn? You will be armed with the know-how, the experience and the insights to be able to work and speak with authority in this fast-paced industry. In short, you’ll be a skilled digital marketer, capable of building digital marketing strategies from scratch. Who is the DMI Pro for? • Traditional Marketers or Marketing Executives who want to play a bigger, sharper game • Marketing Managers and Senior Management • Graduates with no plans to wait around • Small Business Owners who want to grow • Career Changers • Entrepreneurs who want to be more entrepreneurial • Whoever needs to create and apply a digital marketing strategy for their organisation Course Content: Introduction to Digital Marketing: What’s it all about? How do you reach customers? How can traditional and digital media work together? What’s the difference between inbound and outbound marketing? This module takes you through the basics, keeping things clear and actionable: • Principles of Digital Marketing • Digital Research • Developing Objectives • Cultural Research • Connecting with the Customer Social Media Marketing: Bring your brand story to life on all the right platforms. Learn how to grow and engage a community around your offering. Define your audience and give them more to care about. There is so much to ‘like’. • Key Social Platforms for Digital Marketing • Growing and Engaging an Audience • Developing Data-Driven Audience and Campaign Insights • Setting up a Social Media Experience for a Business • Creating and Optimising Social Media Campaigns Paid Search (PPC) using Google Ads: Develop Pay-Per Click skills using Google Ads, bid auctions and build your targeting strategy. Optimise campaigns, track conversions, and measure your ROI. • Fundamentals of Paid Search • Search Campaign Management • Paid Search Campaign Measurement • Paid Search Campaign Creation with Google Ads Email Marketing: Your email list is one of your most powerful assets. Learn how to manage and segment your data, test headlines and maximise open rates and ROI. We also cover marketing automation and the importance of data management regulations. • Email Marketing Fundamentals • Email Design • Testing and Optimising an Email Campaign • Tools and Strategy • Creating an Effective Email Campaign • Marketing Automation Analytics with Google Analytics: This module helps you unleash the capability of your data. Discover what your customer wants, likes, needs and does. Understand how they use your website, set up goals and monitor conversions. • Web Analytics Fundamentals • Creating and Configuring a Google Analytics Account • Monitoring Campaigns with Google Analytics Reports • Setting Goals with Google Analytics • Analysing and Recording Google Analytics Data • Using Google Analytics 4 Content Marketing: This module teaches you how to create content that speaks to people, at the right time and via the right channels. Understand what works for you by tracking and measuring performance. • Content Marketing Concepts and Strategy • Developing a Content Marketing Plan • Publishing and Distributing Content • Using Content Research to Find Opportunities • Creating and Curating Content • Metrics and Performance • Establishing Content Intent Search Engine Optimisation (SEO): Search Engine Optimisation is all about getting on that first Google page, staying top of the list and top of mind. Develop keyword strategies, understand the kind of content that attracts users, optimise rankings and then convert visitors to customers. • SEO Fundamentals • Keywords and SEO Content Plan • Measuring SEO Performance • Aligning SEO and Business Objectives • Optimise Organic Search Ranking Display and Video Advertising: Learn how to set up, manage and optimise your YouTube channel. Target, test and develop your use of the Google Display Network and get creative with visual formats. • Fundamentals of Display and Video Advertising • Google Display Network and Video Ad Formats • Creating and Managing a YouTube Channel • Creating Display and Video Campaigns • Targeting Display and Video Campaigns • Measurement and Optimisation • Reporting on Display Campaign Website Optimisation: What makes a winning website? This module gives you the skills to create a simple, well-designed, optimised WordPress site that not only looks good but also delivers for your business. • Web Design and Website Optimisation • Design Principles and Website Copy • Publishing a Basic Website • User-Centered Design and Website Optimisation • Website Metrics and Developing Insight Digital Marketing Strategy: Underneath your digital activity, you need solid objectives. This module helps you to build a clear vision of your strategy, and makes it actionable with budget, channel and media plans, KPIs and more. • Digital Strategy Fundamentals • Setting Strategy Objectives and KPIs • Digital Strategy Research • Developing a Creative Strategy • Executing a Digital Marketing Strategy • Communicating a Digital Marketing Strategy • Forecasting performance DURATION 8-10 Weeks WHATS INCLUDED Course Material Case Study Experienced Lecturer Refreshments Certificate
This accredited qualification is for people who have a specific responsibility at work, or in voluntary and community activities, to provide help to people in a range of emergency first aid situations The certificate will last for 3 years
Diploma in Child Psychology will assist you in producing the best possible outcome by mastering the skills. Those who want to succeed must enrol in the course Diploma in Child Psychology. By completing this course, you will acquire the skills required to become an expert in a comparable field. The basics of our Diploma in Child Psychology course are covered first, and then we move on to more advanced material. The lessons in this Diploma in Child Psychology course are therefore clear and easy to understand. Courses you'll get: Course 01: Diploma in Child Psychology Course 02: Childcare & Family Support Worker Course 03: Child Counselling: Child Psychology & Mental Health Course 04: Safeguarding Children Level 3 Course 05: Child and Adolescent Counselling Course Course 06: Certificate in Cognitive Behavioural Therapy (CBT) Diploma in Child Psychology Course Basic Learning Outcomes: After completing this highly appreciated Diploma in Child Psychology course, you'll be a competent expert, besides- You can give assistance related to the Diploma in Child Psychology with complete knowledge and confidence. You'll be competent and proficient enough to explore Diploma in Child Psychology related job fields on your own. Furthermore, you can train up others and grow an efficient peer community in your locality and serve people. It will enhance your portfolio, you can use the certificate as proof of your efficiency to the employer. It will boost up your productivity, you can use the skill and credentials, and become more competent in your vocation with increased earning! Key Highlights of Diploma in Child Psychology Course: CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced Course Modules Curriculum Breakdown of the Course:- Module 01: Child Psychology and Its Major Context Module 02: Understanding Child Development Module 03: The Scope and Stages of Child Development Module 04: The Areas of Child Development Module 05: Erikson's Theory of Child Development Module 06: Attachment and Relationship Building in Childhood Module 07: Impacts of Separation and Loss of Attachment Module 08: Factors That Influence Development Module 09: Cognitive Development Module 10: Social and Emotional Development Module 11: Moral and Ethical Development in Children Module 12: Personality and Intellectual Development in Children Module 13: Language Development Module 14: Problems of Infancy Module 15:Problems in Childhood and Adolescence Module 16: Problems of Adolescence Certification: CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Diploma in Child Psychology course. This course particularly recommended for- Child psychologists Child psychotherapists Child Care Workers Childminders Childhood Education Specialists Child Counsellors Teachers Nursery Nurses Cognitive Behaviourists Requirements Students seeking to enrol for Diploma in Child Psychology course should meet the following requirements; Basic knowledge of English Language Basic Knowledge of Information & Communication Technologies for studying online or digital platforms. Stable Internet or Data connection in your learning devices. Career path After completing this course, you can explore trendy and in-demand jobs related to Diploma in Child Psychology. Child Psychologist: £35,000 to £60,000 per year Educational Psychologist: £35,000 to £55,000 per year Clinical Child Psychologist: £40,000 to £70,000 per year Child Development Specialist: £30,000 to £45,000 per year Child Counselor/Therapist: £25,000 to £45,000 per year Certificates Certificate of completion Digital certificate - Included After successfully completing this course, you can get CPD accredited digital PDF certificate for free. Certificate of completion Hard copy certificate - £9.99 After successfully completing this course, you can get CPD accredited hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate.