20895 Basic courses

Course Overview This comprehensive Microsoft Office course provides an in-depth understanding of the core Office applications—Word, Excel, PowerPoint, and Access. Designed to develop essential digital skills, it equips learners with the ability to navigate each program with confidence, improving document creation, data management, presentations, and database handling. Covering both foundational and advanced features, the course is ideal for those looking to boost their efficiency in a variety of business and administrative contexts. By the end of the course, learners will have the capability to produce professional documents, organise data in spreadsheets, create impactful presentations, and manage information through databases. This structured training ensures clarity in using Microsoft Office tools to support workplace productivity and enhance employability across multiple sectors. Course Description This course explores the full functionality of Microsoft Word, Excel, PowerPoint, and Access—focusing on both classic and new features of the 2019 versions. Learners will begin with the essentials, such as creating and formatting documents, performing calculations in spreadsheets, and developing effective slide presentations. As the modules progress, learners will delve into more detailed features, including managing lists, inserting graphics, handling data queries, and designing user-friendly reports. The training also includes familiarisation with the interface and workflow improvements in each application, offering structured, sequential guidance. Ideal for office professionals, jobseekers, and administrative staff, the course enhances digital fluency and enables learners to carry out a wide range of clerical and operational tasks using the Microsoft Office suite. Course Modules Module 01: Microsoft Excel 2019 New Features Module 02: Getting Started with Microsoft Excel Module 03: Performing Calculations Module 04: Modifying a Worksheet Module 05: Formatting a Worksheet Module 06: Printing Workbooks Module 07: Managing Workbooks Module 08: Microsoft Word 2019 Module 09: Microsoft Word 2019 New Features Module 10: Getting Started with Word Module 11: Formatting Text and Paragraphs Module 12: Working More Efficiently Module 13: Managing Lists Module 14: Adding Tables Module 15: Inserting Graphic Objects Module 16: Controlling Page Appearance Module 17: Preparing to Publish a Document Module 18: Workbooks - Microsoft Word 2016 (Beginner) Module 19: Microsoft PowerPoint 2019 Module 20: Microsoft PowerPoint 2019 New Features Module 21: PowerPoint Interface Module 22: Presentation Basics Module 23: Formatting Module 24: Inserting Options Module 25: Working with Objects Module 26: Table Module 27: Charts Module 28: Review and Presentation Module 29: Microsoft Access 2019 Module 30: Microsoft Access 2019 New Features Module 31: Introduction to Access Module 32: Modify Data Module 33: Working with Queries Module 34: Access Forms Module 35: Working with Reports (See full curriculum) Who is this course for? Individuals seeking to improve their office software knowledge for employment. Professionals aiming to upgrade their digital skills in a business setting. Beginners with an interest in learning Microsoft Office applications. Jobseekers and administrative workers looking to strengthen their CVs. Career Path Administrative Assistant Data Entry Officer Office Manager Project Coordinator Personal Assistant Executive Support Roles Customer Service Representative Database Administrator (Entry-Level)

Course Overview The Makeup Artist Training course offers a comprehensive introduction to makeup artistry, covering essential skills from sanitation and hygiene to advanced makeup techniques. Learners will explore colour theory, skin preparation, foundation matching, and eye makeup application, building a strong foundation for makeup artistry. This course is designed to provide students with the necessary knowledge and techniques to create a variety of looks, from natural everyday styles to glamorous evening makeup. By the end of the course, learners will be equipped with the skills to cater to different skin tones and facial features, enabling them to enter the makeup industry with confidence and expertise. Course Description This course delves deeper into the art of makeup, starting with the basics of sanitation, hygiene, and brush application. It guides learners through essential skills such as colour theory, foundation matching, and the application of concealer, highlighter, and contour. Participants will gain insights into creating diverse looks, including everyday eye makeup, smoky eyes, and makeup tailored for different skin tones and ethnicities. With a focus on client consultations and business management, this course also offers valuable insights into running a makeup artistry business. Whether aiming for a career as a professional makeup artist or refining personal makeup skills, learners will leave this course with a strong portfolio and confidence in their abilities. Course Modules Module 01: Introduction Module 02: Sanitation & Hygiene Module 03: Brushes Introduction & Application Module 04: Make Up Appointment & Preparations Module 05: Colour Theory & Colour Correcting Module 06: Skin Prep & Primers Module 07: Foundation Matching Module 08: Foundation: Different Coverages, Textures & Finishes Module 09: Foundation Application Module 10: Concealer Application Module 11: Highlight & Contour Module 12: Blush Application Module 13: Eye Make Up: Everyday Eye Makeup Look Module 14: Eyeliner Application Module 15: Mascara Application Module 16: False Lashes Module 17: Eyebrow Application Module 18: Lip Product Application Module 19: Clients Consultation & How to Manage Your Business Module 20: Apply Your Skills & Level Up: Welcome to the Master Make Up Class Section Module 21: Day to Evening Make Up Look on Dark Complexions Module 22: Glamorous Make Up Look on Asian Model Module 23: Golden Brown Half Cut Crease Eye Make Up Look on a Fair Model Module 24: Makeup on South Asian Model Module 25: Day to Evening Make Up on South European Model with Tanned Skin Module 26: Day to Evening Make Up for Wearer of Glasses Module 27: Smokey Eyeliner with Bordeaux & Rose Gold Eyeshadow Shades Module 28: NEW UPDATE: Classic Smokey Eye Makeup Look Module 29: NEW UPDATE: Roségold Eye Makeup Look (See full curriculum) Who is this course for? Individuals seeking to become professional makeup artists. Professionals aiming to expand their makeup skills. Beginners with an interest in makeup artistry. Individuals wishing to start their own makeup business. Makeup enthusiasts wanting to learn new techniques and trends. Career Path Professional Makeup Artist Bridal Makeup Artist Freelance Makeup Artist Makeup Artist for Fashion Shows Makeup Artist for Film & TV Beauty Consultant Makeup Instructor Product Specialist for Makeup Brands

Unleash your data superpowers! Join our SQL Bootcamp: Database, Python & Javascript Training and go from zero to hero in record time. Did you know that SQL Training course are now among the top skills in demand worldwide? With the help of our SQL training course, you will learn how to write the same language as thousands of database experts. Enrol in this SQL course to learn how to handle huge datasets and evaluate actual data. This SQL training course is designed for students who want to become more proficient with SQL queries. You will learn about subjects including SQL fundamentals, environment setup, SQL analysis, building databases and tables, statements, and more with this package. What Courses You'll Get? Course 01: The Complete SQL from Scratch: Bootcamp Course 02: Python from Scratch Course 03: Javascript Programming for Beginners Learning Outcomes of SQL Training course Get introduced to the basics of SQL and environment setup. Learn how to create a database and table. Explore the statement basics and how to group them. Discover the most demanding programming language, Python, from scratch. Understand the fundamentals of Javascript. Key Highlights of the SQL Course: Lifetime Access to All SQL Learning Resources An Interactive, Online SQL Course Created By Experts in the SQL Field Self-Paced SQL courseand 24/7 Learning Support Free Certificate After SQL Course Completion SQL Bootcamp: Python, JavaScript, and Database Training Curriculum Breakdown: Course 01: The Complete SQL from Scratch: Bootcamp SQL Introduction Environment Setup Creating Database and Tables Statement Basics GROUP BY Statements JOINS Advanced Commands Databases and Tables Course 02: Python from Scratch Python Introduction Python Curriculum Overview Python Whats New Command line basics in python python installation Pycham-ce ide installation Setting up environment Running python code and more... Course 03: Javascript Programming for Beginners Introduction Project Files What is JavaScript? Running JS Code Variables Arithmetic Operators Conditional Statement and more... CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This SQL course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in SQL. It is also great for professionals who are already working in SQL and want to get promoted at work. Career path Query Language Developer Server Database Manager SQL Database Administrator Python Developer Technical Consultant Project Implementation Manager Software Developer (SQL) Certificates 3 CDP Accerdited HARDCOPY Certificate Hard copy certificate - Included 3 CDP Accerdited HARDCOPY Certificate for Free. Delivery Charge: Inside the UK: £3.99 Outside UK: £9.99 3 CDP Accerdited PDF Certificate Digital certificate - Included 3 CDP Accerdited PDF Certificate for Free

This CompTIA Advanced Security Practitioner (CASP) Online Training Diploma establishes knowledgeable professionals in the field of advanced security practices. At first you will learn about the enterprise security architecture, security technology and resource technology. Then you will learn security design and solutions, application security design, managing risk, security policies, security procedures and enterprise security integration. Finally, you will learn about security research and analysis, disaster recovery and business continuity, managing risk in projects, legal issues and judgment and decision-making. It involves applying critical thinking and judgment across a broad spectrum of security disciplines to propose and implement solutions that map to enterprise drivers. This course will prepare you to pass the exam CompTIA Advanced Security Practitioner (CASP). So, if you are interested to get this course don't delay to join now. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then CompTIA Advanced Security Practitioner (CASP) Online Training Diploma is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the accredited qualification. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at anytime. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £50,700. The sky really is the limit. Course Curriculum The Enterprise Security Architecture The Basics of Enterprise Security 01:00:00 Secure the Design of the Enterprise Infrastructure 00:10:00 Enterprise Security Requirements 00:09:00 The Enterprise Security Technology Common Network Security Components and Technologies 00:55:00 Communications and Collaboration Security 00:40:00 Cryptographic Tools and Techniques 00:56:00 Advanced Authentication 00:14:00 Enterprise Resource Technology Enterprise Storage Security Issues 01:18:00 Distributed, Shared, and Virtualized Computing 00:26:00 Cloud Computing and Security 00:10:00 Security Design and Solutions Network Security Design 02:22:00 Conduct a Security Assessment 00:55:00 Host Security 01:19:00 Managing Risk in Projects Create a Risk Management Plan 01:15:00 Identify Risks and Their Causes 00:11:00 Analyze Risks 00:19:00 Develop a Risk Response Plan 00:07:00 Integrating Advanced Authentication and Authorization Techniques Implement Authentication 00:19:00 Implement Advanced 00:07:00 Implementing Cryptographic Techniques Describe Cryptographic Concepts 00:19:00 Choose Cryptographic Techniques 00:21:00 Choose Cryptographic Implementation 00:07:00 Integrating Hosts, Storage, Networks, and Apps in a Secure Enterprise Architecture Implement Security Standards in the Enterprise 00:13:00 Select Technical Deployment Models 00:28:00 Secure the Design of the Enterprise Infrastructure 00:10:00 Secure Enterprise Application Integration Enablers 00:21:00 Security Research and Analysis Perform an Industry Trends and Impact Analysis 00:41:00 Perform an Enterprise Security Analysis 00:26:00 Disaster Recovery and Business Continuity BCP Fundamentals 00:21:00 BCP Implementation 00:10:00 DRP Fundamentals 00:18:00 Advanced Security Course 10 Topic D DRP Implementation 00:03:00 Responding to and Recovering from Incidents Design Systems to Facilitate Incident Response 00:14:00 Conduct Incident and Emergency Responses 00:20:00 Legal Issues Computer Crime Laws and Regulations 00:16:00 Computer Crime Incident Response 00:17:00 Judgment and Decision-Making Develop Critical Thinking Skills 00:12:00 Determine the Root of a Problem 00:06:00 Use Judgment to Make Sound Decisions 00:18:00 Mock Exam Final Exam

This CompTIA Advanced Security Practitioner (CASP) Online Training Diploma establishes knowledgeable professionals in the field of advanced security practices. At first you will learn about the enterprise security architecture, security technology and resource technology. Then you will learn security design and solutions, application security design, managing risk, security policies, security procedures and enterprise security integration. Finally, you will learn about security research and analysis, disaster recovery and business continuity, managing risk in projects, legal issues and judgment and decision-making. It involves applying critical thinking and judgment across a broad spectrum of security disciplines to propose and implement solutions that map to enterprise drivers. This course will prepare you to pass the exam CompTIA Advanced Security Practitioner (CASP). So, if you are interested to get this course don't delay to join now. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then CompTIA Advanced Security Practitioner (CASP) Online Training Diploma is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the accredited qualification. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at anytime. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £50,700. The sky really is the limit. Course Curriculum The Enterprise Security Architecture The Basics of Enterprise Security 01:00:00 Secure the Design of the Enterprise Infrastructure 00:10:00 Enterprise Security Requirements 00:09:00 The Enterprise Security Technology Common Network Security Components and Technologies 00:55:00 Communications and Collaboration Security 00:40:00 Cryptographic Tools and Techniques 00:56:00 Advanced Authentication 00:14:00 Enterprise Resource Technology Enterprise Storage Security Issues 01:18:00 Distributed, Shared, and Virtualized Computing 00:26:00 Cloud Computing and Security 00:10:00 Security Design and Solutions Network Security Design 02:22:00 Conduct a Security Assessment 00:55:00 Host Security 01:19:00 Managing Risk in Projects Create a Risk Management Plan 01:15:00 Identify Risks and Their Causes 00:11:00 Analyze Risks 00:19:00 Develop a Risk Response Plan 00:07:00 Integrating Advanced Authentication and Authorization Techniques Implement Authentication 00:19:00 Implement Advanced 00:07:00 Implementing Cryptographic Techniques Describe Cryptographic Concepts 00:19:00 Choose Cryptographic Techniques 00:21:00 Choose Cryptographic Implementation 00:07:00 Integrating Hosts, Storage, Networks, and Apps in a Secure Enterprise Architecture Implement Security Standards in the Enterprise 00:13:00 Select Technical Deployment Models 00:28:00 Secure the Design of the Enterprise Infrastructure 00:10:00 Secure Enterprise Application Integration Enablers 00:21:00 Security Research and Analysis Perform an Industry Trends and Impact Analysis 00:41:00 Perform an Enterprise Security Analysis 00:26:00 Disaster Recovery and Business Continuity BCP Fundamentals 00:21:00 BCP Implementation 00:10:00 DRP Fundamentals 00:18:00 Advanced Security Course 10 Topic D DRP Implementation 00:03:00 Responding to and Recovering from Incidents Design Systems to Facilitate Incident Response 00:14:00 Conduct Incident and Emergency Responses 00:20:00 Legal Issues Computer Crime Laws and Regulations 00:16:00 Computer Crime Incident Response 00:17:00 Judgment and Decision-Making Develop Critical Thinking Skills 00:12:00 Determine the Root of a Problem 00:06:00 Use Judgment to Make Sound Decisions 00:18:00 Mock Exam Final Exam

Are you passionate about transforming spaces into stunning, functional, and stylish environments? Do you dream of a career in interior design, where your creativity can shine? Our Interior Design and Home Styling Training is the perfect opportunity to turn your passion into a profession. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this Interior Design and Home Styling course, learners will gain a comprehensive understanding of how to create and manage interior design projects from start to finish. They will explore the core principles and basics of interior design, learning about essential design elements and practical components needed to enhance a space. The course covers techniques for designing various rooms, emphasizing both style and functionality. Learners will also discover how to incorporate eco-friendly and fashionable design trends into their projects. Additionally, the course teaches how to effectively present design ideas to clients and provides essential skills for managing a successful interior design business. By the end of the course, learners will be equipped with the knowledge and skills needed to transform spaces creatively and professionally. Course Curriculum Module 01: Outline of a Project Module 02: Principles of Interior Design Module 03: Basics of Interior Design Module 04: Design Elements Module 05: Design Element - Practical Components Module 06: Designing Individual Rooms Module 07: Eco-friendly Designs Module 08: Fashionable Interior Designs Module 09: How to Present Your Ideas Module 10: How to Successfully Manage an Interior Design Business Learning Outcomes: Understand project outlines and the interior design process from start to finish. Grasp fundamental principles and basics of interior design. Master the use of key design elements in interior design. Apply practical components to design elements effectively. Create individual room designs tailored to specific needs. Incorporate eco-friendly and fashionable designs in interior projects. CPD 10 CPD hours / points Accredited by CPD Quality Standards Interior Design and Home Styling Training 2:48:09 1: Module 01: Outline of a Project 19:36 2: Module 02: Principles of Interior Design 18:09 3: Module 03: Basics of Interior Design 15:58 4: Module 04: Design Elements 14:07 5: Module 05: Design Element - Practical Components 23:45 6: Module 06: Designing Individual Rooms 17:14 7: Module 07: Eco-friendly Designs 13:16 8: Module 08: Fashionable Interior Designs 13:41 9: Module 09: How to Present Your Ideas 13:59 10: Module 10: How to Successfully Manage an Interior Design Business 17:24 11: CPD Certificate - Free 01:00 Who is this course for? Aspiring interior designers seeking foundational knowledge. Homeowners wanting to enhance home aesthetics. Enthusiasts of eco-friendly interior design practices. Individuals interested in fashionable home styling. Entrepreneurs aiming to manage an interior design business. Career path Interior Designer Home Stylist Room Designer Eco-friendly Design Specialist Interior Design Consultant Interior Design Business Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Centre & Customer Service Training 41:29 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03: Phone Etiquette 04:04 4: Module 04: Types of Questions 04:41 5: Module 05: Speaking Like a Star 02:59 6: Module 06: Key Steps 04:30 7: Module 07: Goal Setting 04:58 8: Module 08: Closing 03:32 9: Module 09: Benchmarking 03:34 10: Module 10: Tools 02:46 11: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Centre & Customer Service Training 41:29 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03: Phone Etiquette 04:04 4: Module 04: Types of Questions 04:41 5: Module 05: Speaking Like a Star 02:59 6: Module 06: Key Steps 04:30 7: Module 07: Goal Setting 04:58 8: Module 08: Closing 03:32 9: Module 09: Benchmarking 03:34 10: Module 10: Tools 02:46 11: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

The Lone Worker Training Course is essential in today's modern world, offering critical skills for those who work independently. Understanding the basics of lone working, legal duties, and personal safety, the course equips individuals to handle various situations effectively. The importance of this training lies in its ability to ensure that lone workers are aware of their rights and responsibilities, can conduct thorough risk assessments, and implement control measures to maintain a safe working environment. In daily life or professional careers, this knowledge is invaluable, helping to avoid violence and ensuring personal safety. Completing this course significantly enhances job opportunities in the UK, where demand for trained lone workers is growing. With an average salary of £25,000 to £35,000 per year, professionals with this expertise are well-compensated. The sector is expanding, with a projected growth rate of 12% annually, reflecting the increasing need for lone worker safety and training. This course not only provides practical tips and monitoring strategies but also ensures that lone workers are prepared for any challenges, making it a highly advantageous investment in one's career. Key Features: CPD Certified Lone Worker Training Course Free Certificate from Reed CIQ Approved Lone Worker Training Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Basics of Lone Working Module 02: Legal Duties of Lone Working Module 03: Rights and Responsibilities in Lone Working Module 04: Risk Assessment and Control Measures Module 05: Monitoring and Supervision Module 06: Training and Development Module 07: Problems that Affect Lone Workers Module 08: Practical Tips to Avoid Violence Module 09: Personal Safety Module 10: Safe Workplace Arrangements Learning Outcomes: Understand basics, demonstrating knowledge in lone working environments. Comply with legal duties, exhibiting awareness of lone worker responsibilities. Evaluate risks, applying control measures for safe lone working practices. Demonstrate monitoring skills, ensuring effective supervision in lone working scenarios. Develop personal safety techniques, employing practical tips to prevent violence. Implement safe workplace arrangements, showcasing mastery of lone worker safety. CPD 10 CPD hours / points Accredited by CPD Quality Standards Lone Worker Training Course 2:01:13 1: Module 01: Basics of Lone Working Preview 12:32 2: Module 02: Legal Duties of Lone Working 12:36 3: Module 03: Rights and Responsibilities in Lone Working 10:15 4: Module 04: Risk Assessment and Control Measures 14:21 5: Module 05: Monitoring and Supervision 08:34 6: Module 06: Training and Development 10:18 7: Module 07: Problems that Affect Lone Workers 11:17 8: Module 08: Practical Tips to Avoid Violence 16:22 9: Module 09: Personal Safety 12:41 10: Module 10: Safe Workplace Arrangements 11:17 11: CPD Certificate - Free 01:00 Who is this course for? This Lone Worker Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Lone Worker Training. Moreover, this course is ideal for: Individuals working alone or remotely in various professional settings. Managers responsible for lone workers' safety within their organisations. Safety officers seeking compliance with legal and ethical standards. Employers aiming to enhance workplace safety in lone working conditions. Anyone interested in personal safety and risk management in solo environments. Requirements There are no requirements needed to enrol into this Lone Worker Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Lone Worker Training course. Career path After finishing this Lone Worker Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Lone Worker Training are: Health and Safety Officer - £30K to 50K/year. HGV Driver - £25K to 35K/year. Field Service Technician - £20K to 40K/year. Security Guard - £18K to 25K/year. Social Worker - £24K to 36K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Effective proofreading not only enhances the credibility of content but also safeguards against errors that could compromise its message or integrity. Professionals in the field of proofreading are in high demand, with job opportunities spanning a wide range of industries, including publishing houses, marketing agencies, educational institutions, and online media companies. The average annual salary for proofreaders varies £20,000 to £40,000 in the UK. Embracing a career in proofreading offers not only the chance to refine language and ensure accuracy but also the opportunity to contribute significantly to the quality and effectiveness of written communication in today's fast-paced world. Key Features This Proofreading & Copy Editing Course Includes: CPD Certified Proofreading & Copy Editing course Level 3 Diploma Free Certificate from Reed CIQ Approved Developed by Proofreading & Copy Editing Specialist Lifetime Access to Proofreading & Copy Editing course Course Curriculum Proofreading & Copy Editing course: Module 1: Introduction To Copy editing Module 2: Primary Copy editing Procedures Module 3: Checking The Written Copy Module 4: Resources Required For A Copyeditor Module 5: Setting And Using A Style Sheet Module 6: Legal Aspects Of Copy editing Module 7: Getting A Job And Career Progression Module 8: Introduction To Proofreading Module 9: The Workflow Of A Proofreader Module 10: Proofreading Marks And Symbols Module 11: What To Look For During Proofreading Module 12: Basics Of Grammar Module 13: Basics Of Sentence Module 14: Structure Of Sentence Module 15: Capitalisation And Punctuation Rules Module 16: Spelling Rules Module 17: Checking Commonly Confused Words Module 18: Professional Proofreading Learning Outcomes Proofreading & Copy Editing course: Apply essential copy editing techniques for written content improvement. Demonstrate proficiency in utilising proofreading marks and symbols. Establish and maintain a comprehensive style sheet for consistency. Identify and rectify grammatical errors in written material effectively. Navigate legal considerations in the context of copyediting tasks. Develop a structured proofreading workflow for meticulous error detection. Accreditation All of our courses, including this Proofreading & Copy Editing course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Proofreading & Copy Editing. Salaries in the UK The salaries for Proofreading & Copy Editing professionals vary depending on their experience and qualifications. However, most professionals in this field can expect to earn a competitive salary. The average salary for a Copy Editor in the UK is £38,000 per year. Satisfaction A recent survey found that 75% of Proofreading & Copy Editing professionals are satisfied with their jobs. The most common reasons given for job satisfaction were: Creative expression Problem-solving Variety and flexibility Independent work Requirements Learners do not require any prior qualifications to enrol on this Proofreading & Copy Editing course. You just need to have an interest in Proofreading & Copy Editing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Proofreading & Copy Editing course (CPD Level 3) 3:55:00 1: Introduction to Copyediting 13:00 2: Primary Copyediting Procedures 11:00 3: Checking the Written Copy 16:00 4: Resources Required for a Copyeditor 03:00 5: Setting and Using a Style Sheet 14:00 6: Legal Aspects of Copyediting 13:00 7: Getting a Job and Career Progression 03:00 8: Introduction to Proofreading 13:00 9: Proofreading Marks and Symbols 25:00 10: What to Look For During Proofreading 16:00 11: Basics of Grammar 16:00 12: Basics of Sentence 08:00 13: Structure of Sentence 14:00 14: Capitalisation and Punctuation Rules 18:00 15: Spelling Rules 23:00 16: Checking Commonly Confused Words 14:00 17: Professional Proofreading 14:00 18: CPD Certificate - Free 01:00 Who is this course for? This Proofreading & Copy Editing course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Proofreading & Copy Editing course is ideal for: Aspiring Copyeditors and Proofreaders Writers seeking self-editing skills enhancement Editors aiming to diversify their skill set Individuals pursuing careers in publishing Communication professionals enhancing written communication skills Career path After completing this complete Proofreading & Copy Editing course you will have a variety of careers to choose from. The following job sectors of Proofreading & Copy Editing are: Editorial Assistant - £20K to £25K/year. Content Editor - £25K to £30K/year. Copywriter - £25K to £35K/year. Proofreader - £25K to £35K/year. Publishing Coordinator - £25K to £35K/year. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.