18640 Basic courses delivered Online

Description: Customer Service is an essential issue for the organization which works or deals with the customers. The efficient customer service can increase the number of customers. On the other hand, poor manner can decrease the number of customers. Efficient customer service not only increases the total number of customers but also affects positivity to the career that has such skill. The Customer Service Skills - Video Training Course deals with the basic concepts of Customer Servicing. The course starts with defining the customer service and the procedures for identifying customers' expectation. The course also teaches the basic telephone etiquette so that you can able to handle the telephone calls and can able to give customer service through the telephone. Finally, the course will guide you how to handle the customer clients and how to answer them politely. The course will help you to know the ways of enduring stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service Skills - Video Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service Skills - Video Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Mock Exam Mock Exam- Customer Service Skills - Video Training Course 00:20:00 Final Exam Final Exam- Customer Service Skills - Video Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Through The Lens Of Translation, We Discover That We Are All Just Variations Of The Same Story

Forensic Nursing: Solve Crimes with Science Are you ready to take your passion for justice to the next level? Join our Forensic Nursing course and gain the skills needed to solve crimes and bring perpetrators to justice. Our comprehensive curriculum covers everything from crime scene investigation to forensic psychology, giving you a thorough understanding of the latest techniques in forensic science. With a focus on practical learning and real-world applications, you'll be equipped with the knowledge and skills to make a meaningful impact in the criminal justice field. So why wait? Enrol in our Forensic Nursing course today and take your first step towards a fulfilling career as a crime solver! Learning Outcomes of the Forensic Nursing Course: Understand the history and organisation of forensic science Develop crime scene investigation skills, including collecting and packaging physical evidence Acquire knowledge of fingerprint analysis and its significance in criminal investigations Learn bloodstain analysis techniques and their applications in crime scene investigations Develop expertise in DNA analysis, including sample collection and interpretation of results Gain knowledge of drug analysis and its importance in criminal investigations Learn firearms examination techniques and their applications in criminal investigations Develop skills in questioned document examination, including handwriting and forgery analysis Acquire a comprehensive understanding of digital evidence and its analysis Gain in-depth knowledge of forensic psychology and the criminal mind and much more Along with this Forensic Nursing Course, you will get 11 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Forensic Nursing Bundle Consists of the following Premium courses: Courses are included in this Forensic Nursing Bundle: Course 01: Online Training on Forensic Science Course 02: Forensic Anthropology: Skeletal Analysis Course 03: Verification of Death Training for Nurses Course 04: Accident Investigation Course 05: Domestic Violence and Abuse Awareness-Level 2 Course 06: Diploma in Substance Misuse Course 07: Criminal Intelligence and Crime Analysis Complete Diploma Course 08: Emotional Intelligence and Human Behaviour Course 09: Criminal Law Course 10: English Law and Legal System Level 3 Course 11: Human Rights The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Forensic Nursing Expertise and essential knowledge, which will assist you in reaching your goal. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Forensic Nursing Bundle. Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements Our Forensic Nursing is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. This Forensic Nursing course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this Forensic Nursing course; it can be studied in your own time at your own pace. Career path Having this Forensic Nursing expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Archaeology Now Give a compliment to your career and take it to the next level. This Archaeology will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Archaeology will help you keep ahead of the pack. Archaeology incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this course will add extra value to your resume to stand out to potential employers. Along with this Archaeology course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. Courses are included in this Archaeology Bundle? Course 01: Archaeology Course 02: Forensic Anthropology Course 03: Geology Course Course 04: Architectural Studies Course 05: Egyptology Course 06: Arts Management Course 07: Land Surveying Course 08: Forensic Science & Forensic Psychology Course 09: Professional Photography Diploma Course 10: Personal Hygiene Course 11: Infection Prevention Training So, enrol Archaeology now to advance your career! Curriculum of Archaeology Bundle Course 01: Archaeology Module 01: Introduction to Archaeology Module 02: Different Types of Archaeology Module 03: Archaeological Time Period Module 04: Archaeological Site Surveying and Features Module 05: Pre-Excavation Research: Dimensions of Excavation and Safety Measures Module 06: Methods of Excavation Module 07: The Process of Excavation and Documentation Module 08: Post-Excavation Analysis Module 09: Understanding Dating in Archaeology Module 10: Archaeological Interpretation Module 11: Conservation: Protecting the World's Heritage =========>>>>> And 10 More Archaeology related Courses <<<<<========= How will I get my Archaeology Certificate? After successfully completing the Archaeology course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously, it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 125 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Archaeology bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this Archaeology course to gather professional knowledge besides their study or for the future. Requirements Our Archaeology is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this Archaeology course, it can be studied in your own time at your own pace. Career path Having these various Archaeology certifications will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Archaeology) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Whether you are planning to start a career in the gas industry or you want to learn about gas safety for reasons, this Gas Safe Training - CPD Certified bundle will suit your needs perfectly. In this course, you will get detailed step-by-step lessons which will teach you the UK's gas safety legislation. Additionally, you get amazing lessons on combustion, gas transmission systems, ventilation, tightness testing, meter regulator check, gas safety devices, chimney standards, chimney inspection and testing, gas appliances, etc. By the end of this Gas Safe Training course, you will have a deep understanding of gas safety and everything related to domestic and commercial gas and oil. Along with this Gas Safe Training Course, you will get 11 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Gas Safe Training Bundle Consists of the following Premium courses: Courses are included in this Gas Safe Training Bundle? Course 01: Gas Safe Training Course 02: Level 2 Domestic Gas Course Course 03: Overview of Oil and Gas Industry Course 04: Oil and Gas Management Course 05: Spill Management Training Course 06: COSHH Awareness Level 3 Course 07: DSEAR Training Course 08: Electrical and Fire Safety Training - Level 2 Course 09: Working in Confined Spaces Course 10: RIDDOR Training Course 11: First Aid Training Enrol now in Gas Safe Training To advance your career, and use the premium study materials from Apex Learning. Learning Outcomes: Understand the fundamentals of the oil and gas safety Analyse the economics and finance of oil and gas projects Implement effective project management and risk analysis strategies Develop a comprehensive understanding of oil, gas, and petroleum markets, products, and refining processes. Gain proficiency in inorganic chemistry, logistics, and safety regulations for hazardous substances. Acquire skills in emergency response, first aid, and incident management within the industry setting. Enhance carbon literacy and promote sustainable practices in the oil and gas sector. The Gas Safe bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Gas Safe Training Expertise and essential knowledge, which will assist you in reaching your goal. How will I get my Certificate? After successfully completing the Gas Safe course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Gas Safe bundle. Disclaimer: Please note that completing this Gas Safe course will not permit you to work professionally. These courses are for your personal development and household skills. Requirements This Gas Safe Training Course has been designed to be fully compatible with tablets and smartphones. Career path Having this Gas Safety expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Gas Safe) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included

Master the crucial skills needed to embark upon a successful career as a Facilities Manager. So, Enrol Facilities management complete package now!! Facilities Management is the organisational function of integrating people, processes and places within a built environment to upgrade their quality of life and the efficiency of the central business. It is totally about looking after the buildings and people working therein. This online Facilities Management course is an excellent choice for individuals interested in the field of facilities management. The course will be helpful whether you are an existing facility management professional or looking to explore this as a career option. Along with this Facilities Management Course, you will get 11 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. Courses are included in this Facilities Management Bundle? Course 01: Facilities Management Level 3 Course 02: Level 4- Office Management Course 03: Functional Skills IT Course 04: Workplace Health and Safety Diploma Course 05: Performance Management Course 06: Security Management Advanced Diploma Course 07: Data Protection and Data Security Level 2 Course 08: Risk Management Course 09: Online Workplace First Aid Level 3 Course Course 10: Decision Making and Critical Thinking Course 11: Time Management Learning Outcome of Facilities Management Gain a good comprehension of the facilities management sector Learn more about the welfare facilities required in the workplace Understand the link between sustainable development and facilities management Carefully focus on the productive operations of a variety of businesses Classify the variations between operations and maintenance Learn the most effective Facilities management method of delivering projects within cost, schedule, and resource limitations Enrol now in Facilities Management To advance your career, and use the premium study materials from Apex Learning. The Facilities management bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Facilities Management Expertise and essential knowledge, which will assist you in reaching your goal. Course Curriculum of Facilities Management Bundle : Course 01: Facilities Management Level 3 Module 01: Introduction Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning How will I get my Facilities Management Certificate? After successfully completing the Facilities Management course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously, it was £6*12 = £72) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Facilities Management Bundle. Requirements This Facilities Management course has been designed to be fully compatible with tablets and smartphones. Career path ***Facilities Management*** Asset Manager Facilities Coordinator / Supervisor Plant or Operations Manager Developer Building or Facility Engineer Building or Facility Manager These jobs' annual salary ranges from £32,000 to £90,000. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Facilities Management Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Give a compliment to your career and take it to the next level. This Phlebotomist & Lab Technician will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate your skills for your next promotion, this Phlebotomist & Lab Technician will help you keep ahead of the pack. The Phlebotomist & Lab Technician incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this Phlebotomist & Lab Technician will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Phlebotomist & Lab Technician, you can equip yourself with the essentials to keep you afloat in the competition. Along with this Phlebotomist & Lab Technician course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. Courses are included in this Phlebotomist & Lab Technician bundle? Course 1: Phlebotomy Diploma Course 2: Laboratory Technician and Services Advanced Diploma Course 3: Medical Laboratory Assistant Training Level 3 Course 4: Biochemistry Course 5: Biotechnology Course 6: Clinical Governance - Level 3 Course 7: Clinical Observations Skills Course 8: Clinical Data Analysis with SAS Course 9: Consent in Healthcare Course 10: Infection Prevention Training Course 11: Personal Hygiene So, enrol Phlebotomist & Lab Technician training now to advance your career! Curriculum of Phlebotomist & Lab Technician Bundle Course 1: Phlebotomy Diploma Introduction to Phlebotomy Blood Circulation, Function, and Composition Phlebotomy Equipment Routine Venipuncture Venipuncture Complications and Pre-Examination Variables Dermal Puncture Quality Assessment and Management in Phlebotomy Special Blood Collection Procedure Infection Control and Risk Management ~~~~~Other Courses~~~~~ Course 2: Laboratory Technician and Services Advanced Diploma Course 3: Medical Laboratory Assistant Training Level 3 Course 4: Biochemistry Course 5: Biotechnology Course 6: Clinical Governance - Level 3 Course 7: Clinical Observations Skills Course 8: Clinical Data Analysis with SAS Course 9: Consent in Healthcare Course 10: Infection Prevention Training Course 11: Personal Hygiene How will I get my Certificate? After successfully completing the Phlebotomist & Lab Technician course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Phlebotomist & Lab Technician bundle. Disclaimer: Please be aware that this course does not grant you a licence to practise as a phlebotomist or lab technician. Instead, this Phlebotomist & Lab Technician course will help you understand the fundamentals from scratch. Requirements Our Phlebotomist & Lab Technician is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple job sectors.

Microsoft Planner a latest planning and project management application that allows you to be more productive in preparing projects. By enrolling in this Microsoft Planner course, you'll learn how to get your tasks performed in the Planner. You'll explore how to create new plans, set due dates, update a project's status and share files with your team members. Besides, learn how to work more efficiently and stay focused on what's more valuable by using MS Planner for your following project. This comprehensive course also includes: Assemble and assign tasks Sharing files Classifying tasks into a bucket Adding the task to files Flagging tasks with labels Updating a task's status Viewing progress on a file Using chats to view progress Communicating and collaborating with other users What Will I Learn? Get an Understanding of Planner Add and Edit Tasks Create a New Plan Work with Members in Planner Requirements Basic computer skills would be helpful Introduction Introduction 00:03:00 Working with Planner Overview of Planner 00:06:00 Creating a New Plan 00:04:00 Using Boards and Buckets 00:04:00 Working with Tasks 00:05:00 Working with Members 00:05:00 Using Notifications 00:05:00 Changing Views 00:07:00 Conclusion Course Recap 00:02:00 Course Certification

Course Description Understand the ins and outs of compliance management with the Compliance and Risk Management: Part 1 course. This course will give you a detailed introduction to compliance. You will learn about the five essential elements of compliance. From the course, you will get an elaborate understanding of the Compliance Management System. This course will also provide you with valuable insight into compliance audits. Enrol in the course and get ready for a promising career in the compliance sector.  Learning outcome  Broaden your understanding of compliance Familiarise yourself with the five essential components of compliance Learn about the compliance management system Enrich your knowledge of compliance audit How Much Do Facilities Managers Earn? Senior - £56,000(Appx.) Average - £51,000(Appx.) Starting - £48,000(Appx.) Requirement Our Compliance and Risk Management: Part 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Compliance and Risk Management: Part 1 Module 01: Introduction to Compliance 00:12:00 Module 02: Five basic elements of compliance 00:20:00 Module 03: Compliance Management System (CMS) 00:20:00 Module 04: Compliance Audit 00:30:00 Assignment Assignment - Compliance and Risk Management: Part 1 00:00:00

Course Description Grasp the adequate skills and knowledge of facilities management from the Facilities Management: Part 1 course. The course will introduce you to the fundamentals of facilities management. You will learn the strategies of space management. It will provide you with detailed lessons on human resources and contract management. You will acquire the expertise essential for vendor management and lease purchase. Within a few steps, you will be able to build a solid foundation in facilities management. Join today! Learning outcome  Learn the basic principles of facilities management Understand the techniques of space management Enrich your knowledge of human resource and contract management Become skilled in vendor management and lease purchase How Much Do Facilities Managers Earn? Senior - £60,000(Appx.) Average - £38,000(Appx.) Starting - £26,000(Appx.) Requirement Our Facilities Management: Part 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Facilities Management: Part 1 Introduction to Facility Management 00:25:00 Space Management 00:21:00 Managing Workplace Services 00:30:00 Human Resource and Contract Management 00:22:00 Lease Purchase and Vendor Management 00:24:00 Assignment Assignment - Facilities Management: Part 1 00:00:00