In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Learn how to think outside the box and do more than manage with the Strategy Manager Training course. This in-depth course is ideal for middle to senior managers and covers all aspects of strategic management, exploring the critical success factors for driving positive change. This course starts by outlining the fundamentals of project management and the concepts and theories of strategic management. You will learn how to identify your organisation's needs and assess its goals to be able to implement effective strategies for change. Throughout the course, you will develop your logical thinking and problem-solving skills to be able to overcome challenges and identify solutions. This instructor-led program is packed with helpful tips and advice to boost your professional development. Your Learning Goals : Get an in-depth introduction to project management fundamentals Explore the key concepts and theories of strategic management Familiarise with the role and responsibilities of a strategy manager Discover the key success factors in strategic management Learn how to assess organisational goals and determine areas for improvement Understand how to think and act strategically when implementing change Develop your logical thinking, planning and problem-solving skills Learn from the experts, including popular case studies and practical exercises Who is this Course for? This course is ideal for middle to senior managers who are looking for ways to integrate effective strategies for managing business operations. This course is also suitable for strategy managers who wish to brush up on their knowledge and skills. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have a solid understanding of a wide range of operational models and methodologies for effective strategic management. Career opportunities in this field include: Strategy Manager Senior Strategy Consultant Strategy and Projects Lead Change Manager Course Curriculum The Basics of Project Management The Basics of Project Management FREE 00:16:00 Certification 00:16:00 Guide Knowledge Areas 00:14:00 The Keys to Success The Keys to Success 00:22:00 Strategy Basics Strategy Basics 00:17:00 Strategy Map 00:15:00 Mission, Values, Vision & Strategy 00:11:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Discover the art and science of professional nail care and treatments with our comprehensive course. Learn about the history of nail care, nail anatomy, common nail disorders, and master techniques such as manicure, pedicure, nail art, and gel manicures. Enrol now and start your journey towards becoming a skilled nail technician.
Develop key skills in accountancy bookkeeping with the Bookkeeper Administrator training course. In this detailed training course you learn; the essence of bookkeeping administration, ledger balancing, along with further information on financial reporting and processing company expenses. The Bookkeeper Administrator Course covers everything from; analytical to logical skills and techniques for professionally managing your company's books. Your Learning Goals: At the end of this course you will: Introduce yourself to bookkeeping and administration Learn manualised computer systems Learning computerised bookkeeping systems Learn the basics of bookkeeping Improve your knowledge of bookkeeping ledgers Understand trial balance and coding Learn the PNL account and balance sheets Learn AILE Personal. Who is this Course for? This endorsed Bookkeeper Administrator is ideal for those looking to break into the financial accounting sector who wish to develop their practical knowledge. On successful completion, this recognised qualification will open a window of opportunities when it comes to working in this industry. Training is also essential for small to medium-sized business owners to manage accounts more efficiently. This entry-level introduction to bookkeeping requires no prior experience and is open to individuals from all academic backgrounds. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path Taking this course will fast track your career and provide you with invaluable skills required for the following roles: Financial Analyst Financial Assurance Manager Financial Assurance Specialist Internal Auditor Senior Auditor Senior Budget Analyst Course Curriculum Introduction to the course Introduction 00:02:00 Introduction to Bookkeeping Introduction to Bookkeeping 00:15:00 Assessment Final Quiz Exam - Introduction to Bookkeeping 00:10:00 Bookkeeping systems Manual System 00:08:00 Computerised Systems 00:10:00 How it Fits Together 00:08:00 Assessment Final Quiz Exam - Bookkeeping systems 00:10:00 Basics of Bookkeeping Bookkeeping Basics 00:25:00 Assessment Final Quiz Exam - Basics of Bookkeeping 00:10:00 The functionality of bookkeeping Ledgers 00:10:00 Trial Balance and Coding 00:10:00 PNL Account and Balance Sheet 00:04:00 Assessment Final Quiz Exam - The functionality of bookkeeping 00:10:00 On a personal note AILE Personal 00:05:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Are you passionate about transforming spaces into stunning, functional, and stylish environments? Do you dream of a career in interior design, where your creativity can shine? Our Interior Design and Home Styling Training is the perfect opportunity to turn your passion into a profession. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this Interior Design and Home Styling course, learners will gain a comprehensive understanding of how to create and manage interior design projects from start to finish. They will explore the core principles and basics of interior design, learning about essential design elements and practical components needed to enhance a space. The course covers techniques for designing various rooms, emphasizing both style and functionality. Learners will also discover how to incorporate eco-friendly and fashionable design trends into their projects. Additionally, the course teaches how to effectively present design ideas to clients and provides essential skills for managing a successful interior design business. By the end of the course, learners will be equipped with the knowledge and skills needed to transform spaces creatively and professionally. Course Curriculum Module 01: Outline of a Project Module 02: Principles of Interior Design Module 03: Basics of Interior Design Module 04: Design Elements Module 05: Design Element - Practical Components Module 06: Designing Individual Rooms Module 07: Eco-friendly Designs Module 08: Fashionable Interior Designs Module 09: How to Present Your Ideas Module 10: How to Successfully Manage an Interior Design Business Learning Outcomes: Understand project outlines and the interior design process from start to finish. Grasp fundamental principles and basics of interior design. Master the use of key design elements in interior design. Apply practical components to design elements effectively. Create individual room designs tailored to specific needs. Incorporate eco-friendly and fashionable designs in interior projects. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring interior designers seeking foundational knowledge. Homeowners wanting to enhance home aesthetics. Enthusiasts of eco-friendly interior design practices. Individuals interested in fashionable home styling. Entrepreneurs aiming to manage an interior design business. Career path Interior Designer Home Stylist Room Designer Eco-friendly Design Specialist Interior Design Consultant Interior Design Business Manager Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
The Lone Worker Training Course is essential in today's modern world, offering critical skills for those who work independently. Understanding the basics of lone working, legal duties, and personal safety, the course equips individuals to handle various situations effectively. The importance of this training lies in its ability to ensure that lone workers are aware of their rights and responsibilities, can conduct thorough risk assessments, and implement control measures to maintain a safe working environment. In daily life or professional careers, this knowledge is invaluable, helping to avoid violence and ensuring personal safety. Completing this course significantly enhances job opportunities in the UK, where demand for trained lone workers is growing. With an average salary of £25,000 to £35,000 per year, professionals with this expertise are well-compensated. The sector is expanding, with a projected growth rate of 12% annually, reflecting the increasing need for lone worker safety and training. This course not only provides practical tips and monitoring strategies but also ensures that lone workers are prepared for any challenges, making it a highly advantageous investment in one's career. Key Features: CPD Certified Lone Worker Training Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Basics of Lone Working Module 02: Legal Duties of Lone Working Module 03: Rights and Responsibilities in Lone Working Module 04: Risk Assessment and Control Measures Module 05: Monitoring and Supervision Module 06: Training and Development Module 07: Problems that Affect Lone Workers Module 08: Practical Tips to Avoid Violence Module 09: Personal Safety Module 10: Safe Workplace Arrangements Learning Outcomes: Understand basics, demonstrating knowledge in lone working environments. Comply with legal duties, exhibiting awareness of lone worker responsibilities. Evaluate risks, applying control measures for safe lone working practices. Demonstrate monitoring skills, ensuring effective supervision in lone working scenarios. Develop personal safety techniques, employing practical tips to prevent violence. Implement safe workplace arrangements, showcasing mastery of lone worker safety. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Lone Worker Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Lone Worker Training. Moreover, this course is ideal for: Individuals working alone or remotely in various professional settings. Managers responsible for lone workers' safety within their organisations. Safety officers seeking compliance with legal and ethical standards. Employers aiming to enhance workplace safety in lone working conditions. Anyone interested in personal safety and risk management in solo environments. Requirements There are no requirements needed to enrol into this Lone Worker Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Lone Worker Training course. Career path After finishing this Lone Worker Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Lone Worker Training are: Health and Safety Officer - £30K to 50K/year. HGV Driver - £25K to 35K/year. Field Service Technician - £20K to 40K/year. Security Guard - £18K to 25K/year. Social Worker - £24K to 36K/year. Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
Discover the fascinating world of molecular genetics with this in-depth course, designed to provide a clear understanding of how genes influence life at the molecular level. Whether you're keen to explore the building blocks of life or simply curious about genetic research, this course unravels the complexities of DNA, genes, and their role in health and disease. Delving into the core of molecular biology, the course covers essential topics like gene expression, genetic mutations, and DNA sequencing. You'll gain valuable insights into how these concepts shape current medical advancements and influence everything from personalised medicine to genetic engineering. With no need for physical attendance, this course is a convenient way to enhance your knowledge of molecular genetics from anywhere. You'll explore the mechanics of genetics, including how traits are inherited and the latest breakthroughs in genetic research. By understanding the molecular foundations of life, you will be equipped to engage in informed discussions on the future of genetic science. Perfect for anyone looking to deepen their understanding or enhance their academic background, this course offers a deep dive into a field that is changing the future of medicine and biology. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Molecular Genetics Module 02: Introduction to DNA and RNA Module 03: Basics of Gene Module 04: Transcription and Translation Module 05: DNA Replication and Repair Module 06: Chromosomes and Cell Division Module 07: Mendelian Genetics Module 08: Molecular Basis of Genetic Diseases Module 09: Genetic Engineering Basics Module 10: Genomics and Bioinformatics Learning Outcomes: Understand the core principles of molecular genetics. Analyse the structure and function of DNA and RNA. Comprehend the basics of gene expression and regulation. Explore the processes of transcription and translation. Investigate DNA replication and repair mechanisms. Apply knowledge to decipher the molecular basis of genetic diseases. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Biology enthusiasts seeking advanced genetic knowledge. Students pursuing degrees in life sciences. Healthcare professionals expanding their expertise. Researchers diving into molecular genetics. Teachers enhancing their biology curriculum. Genetic counsellors broadening their understanding. Individuals passionate about genetic engineering. Bioinformatics aspirants aiming for genomic mastery. Career path Genetic Researcher Biomedical Scientist Clinical Geneticist Bioinformatician Molecular Biologist Genetic Counsellor Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Overview This comprehensive course on CompTIA Security+ (SY0-601) will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This CompTIA Security+ (SY0-601) comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this CompTIA Security+ (SY0-601). It is available to all students, of all academic backgrounds. Requirements Our CompTIA Security+ (SY0-601) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 14 sections • 164 lectures • 20:35:00 total length •Introduction to CompTIA Security+ SY0-601: 00:03:00 •About the CompTIA Security+ SY0-601 Exam: 00:03:00 •Defining Risk: 00:08:00 •Threats and Vulnerabilities: 00:07:00 •Threat Intelligence: 00:11:00 •Risk Management Concepts: 00:07:00 •Security Controls: 00:09:00 •Risk Assessments and Treatments: 00:06:00 •Quantitative Risk Assessments: 00:07:00 •Qualitative Risk Assessments: 00:04:00 •Business Impact Analysis: 00:09:00 •Data Types and Roles: 00:11:00 •Security and the Information Life Cycle: 00:09:00 •Data Destruction: 00:06:00 •Personnel Risk and Policies: 00:10:00 •Third-Party Risk Management: 00:09:00 •Agreement Types: 00:07:00 •Exam Question Review: 00:02:00 •Wiping Disks with the dd Command Lab: 00:06:00 •Ask Me Anything (AMA): 00:02:00 •Cryptography Basics: 00:16:00 •Data Protection: 00:09:00 •Cryptographic Methods: 00:07:00 •Symmetric Cryptosystems: 00:13:00 •Symmetric Block Modes: 00:08:00 •Asymmetric Cryptosystems: 00:13:00 •Diffie-Hellman: 00:07:00 •Hashing: 00:09:00 •Understanding Digital Certificates: 00:08:00 •Trust Models: 00:05:00 •Public Key Infrastructure: 00:04:00 •Certificate Types: 00:14:00 •Touring Certificates: 00:09:00 •Cryptographic Attacks: 00:05:00 •Password Cracking: 00:10:00 •Password Cracking Demo: 00:06:00 •Exam Question Review: 00:02:00 •SSH Public Key Authentication Lab: 00:09:00 •Ask Me Anything (AMA): 00:02:00 •Identification, Authentication, and Authorization: 00:08:00 •Enabling Multifactor Authentication: 00:05:00 •Authorization: 00:05:00 •Accounting: 00:05:00 •Authentication Methods: 00:14:00 •Access Control Schemes: 00:07:00 •Account Management: 00:13:00 •Network Authentication: 00:09:00 •Identity Management Systems: 00:06:00 •Exam Question Review: 00:02:00 •Creating LInux Users and Groups Lab: 00:06:00 •Ask Me Anything (AMA): 00:01:00 •Touring the CLI: 00:16:00 •Shells: 00:06:00 •The Windows Command Line: 00:05:00 •Microsoft PowerShell: 00:13:00 •Linux Shells: 00:12:00 •Python Scripts: 00:07:00 •Windows Command-Line Tools: 00:16:00 •Linux Command-Line Tools: 00:10:00 •Network Scanners: 00:05:00 •Network Scanning with Nmap: 00:09:00 •Network Protocol Analyzers: 00:08:00 •Using Wireshark to Analyze Network Traffic: 00:09:00 •Using tcpdump to Analyze Network Traffic: 00:08:00 •Log Files: 00:09:00 •Centralized Logging: 00:09:00 •Configuring Linux Log Forwarding: 00:08:00 •Exam Question Review: 00:03:00 •Lunux Shell Script Lab: 00:07:00 •Nmap Lab: 00:05:00 •Ask Me Anything (AMA): 00:02:00 •Malware: 00:14:00 •Weak Configurations: 00:12:00 •Common Attacks: 00:09:00 •Driver and Overflow Attacks: 00:08:00 •Password Attacks: 00:08:00 •Bots and Botnets: 00:06:00 •Disk RAID Levels: 00:10:00 •Securing Hardware: 00:11:00 •Securing Endpoints: 00:09:00 •Exam Question Review: 00:02:00 •Linux Software RAID Lab: 00:08:00 •Ask Me Anything (AMA): 00:02:00 •The OSI Model: 00:13:00 •ARP Cache Poisoning: 00:09:00 •Other Layer 2 Attacks: 00:05:00 •Network Planning: 00:07:00 •Load Balancing: 00:06:00 •Securing Network Access: 00:06:00 •Honeypots: 00:06:00 •Firewalls: 00:11:00 •Proxy Servers: 00:06:00 •Network and Port Address Translation: 00:07:00 •IP Security (IPsec): 00:09:00 •Virtual Private Networks (VPNs): 00:10:00 •Intrusion Detection and Prevention Systems (IDS/IPS): 00:13:00 •Exam Question Review: 00:03:00 •Linux Snort IDS Lab: 00:07:00 •Ask Me Anything (AMA): 00:01:00 •Wi-Fi Encryption Standards: 00:10:00 •RFID, NFC, and Bluetooth: 00:07:00 •Wi-Fi Coverage and Performance: 00:08:00 •Wi-Fi Discovery and Attacks: 00:12:00 •Cracking WPA2: 00:10:00 •Wi-Fi Hardening: 00:11:00 •Exam Question Review: 00:02:00 •WPA2 Cracking Lab: 00:06:00 •Ask Me Anything (AMA): 00:01:00 •Defining a Public Server: 00:01:00 •Common Attacks and Mitigations: 00:10:00 •Containers and Software-Defined Networking: 00:11:00 •Hypervisors and Virtual Machines: 00:08:00 •Cloud Deployment Models: 00:09:00 •Cloud Service Models: 00:08:00 •Securing the Cloud: 00:10:00 •Exam Question Review: 00:02:00 •Docker Container Lab: 00:04:00 •Ask Me Anything (AMA): 00:02:00 •Embedded Systems: 00:13:00 •Industrial Control System (ICS): 00:07:00 •Internet of Things (IoT) Devices: 00:10:00 •Connecting to Dedicated and Mobile Systems: 00:11:00 •Security Constraints for Dedicated Systems: 00:05:00 •Mobile Device Deployment and Hardening: 00:11:00 •Exam Question Review: 00:03:00 •Smartphone Hardening Lab: 00:03:00 •Ask Me Anything (AMA): 00:02:00 •Physical Security Overview: 00:01:00 •Physical Security: 00:10:00 •Keylogger Demo: 00:05:00 •Environmental Controls: 00:05:00 •Exam Question Review: 00:02:00 •Physical Security Lab: 00:03:00 •Ask Me Anything (AMA): 00:03:00 •DNS Security: 00:05:00 •FTP Packet Capture: 00:03:00 •Secure Web and E-mail: 00:02:00 •Request Forgery Attacks: 00:05:00 •Cross-Site Scripting Attacks: 00:07:00 •Web Application Security: 01:20:00 •Web App Vulnerability Scanning: 00:06:00 •Exam Question Review: 00:03:00 •OWASP ZAP Web App Scan Lab: 00:04:00 •Ask Me Anything (AMA): 00:02:00 •Testing Infrastructure Overview: 00:05:00 •Social Engineering: 00:06:00 •Social Engineering Attacks: 00:11:00 •Vulnerability Assessments: 00:09:00 •Penetration Testing: 00:10:00 •Security Assessment Tools: 00:12:00 •The Metasploit Framework: 00:08:00 •Exam Question Review: 00:02:00 •Hping3 Forged Packet Lab: 00:06:00 •Ask Me Anything (AMA): 00:02:00 •Incident Response Overview: 00:03:00 •Incident Response Plans (IRPs): 00:06:00 •Threat Analysis and Mitigating Actions: 00:08:00 •Digital Forensics: 00:12:00 •Gathering Digital Evidence: 00:10:00 •Business Continuity and Alternate Sites: 00:06:00 •Data Backup: 00:10:00 •Exam Question Review: 00:01:00 •Autopsy Forensic Browser Lab: 00:05:00 •Ask Me Anything (AMA): 00:02:00
Overview This comprehensive course on Functional Skills Maths - Level 1 (Updated 2022) will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Functional Skills Maths - Level 1 (Updated 2022) comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Functional Skills Maths - Level 1 (Updated 2022). It is available to all students, of all academic backgrounds. Requirements Our Functional Skills Maths - Level 1 (Updated 2022) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 24 sections • 114 lectures • 11:37:00 total length •Lecture 1: Introduction Video: 00:02:00 •Lecture 2: Quick Guide: 00:01:00 •Lecture 1: Read & Write Large Numbers Part 1: 00:08:00 •Lecture 2: Read & Write Large Numbers Part 2: 00:13:00 •Lecture 3: Compare and Order Large Numbers: 00:12:00 •Downloadable Resources: 00:00:00 •Lecture 1: Why do you Round off a Number?: 00:03:00 •Lecture 2: Rounding off techniques: 00:07:00 •Lecture 3: Practice Problems Part 1: 00:09:00 •Lecture 4: Practice Problems Part 2: 00:08:00 •Lecture 5: Rounding to Significant Figures: 00:15:00 •Downloadable Resources: 00:00:00 •Lecture 1: Number System: 00:07:00 •Lecture 2: Integers and Ordering of Integers: 00:08:00 •Lecture 3: Addition and Subtractions of Integers: 00:10:00 •Lecture 4: Operations on Integers: 00:06:00 •Lecture 5: Multiplication and Division of Integers: 00:07:00 •Downloadable Resources: 00:00:00 •Lecture 1: Factors and Multiples Basics: 00:07:00 •Lecture 2: Divisibility tests for 2,3,4,5,6: 00:07:00 •Lecture 3: Divisibility tests for 7,8,9,10,11: 00:11:00 •Lecture 4: Prime Factorisation: 00:13:00 •Lecture 5: Highest Common Factor HCF: 00:13:00 •Lecture 6: HCF - Division Method: 00:10:00 •Lecture 7: Least Common Multiple LCM: 00:14:00 •Downloadable Resources: 00:00:00 •Lecture 1: Classification of Fractions: 00:09:00 •Lecture 2: Convert mixed to improper and improper to mixed fractions: 00:05:00 •Lecture 3: Equivalent Fractions: 00:07:00 •Lecture 4: Comparing Fractions after converting to like fractions: 00:09:00 •Lecture 5: Reducing a fraction to the lowest term: 00:05:00 •Lecture 6: Addition & Subtraction of fractions: 00:09:00 •Lecture 7: Multiplication and Division of Fractions: 00:11:00 •Lecture 8: Find Fractions of whole number quantities or measurements: 00:08:00 •Downloadable Resources: 00:00:00 •Lecture 1: Expanded form of Decimals: 00:08:00 •Lecture 2: Expanded form to Decimal form: 00:03:00 •Lecture 3: Writing fractions to Decimals: 00:04:00 •Lecture 4: Converting Decimals to a fraction: 00:05:00 •Lecture 5: Like & Unlike Decimals: 00:04:00 •Lecture 6: Comparing & Ordering Decimal Numbers: 00:09:00 •Lecture 7: Addition and Subtraction of Decimals: 00:06:00 •Lecture 8: Multiplication of Decimals: 00:07:00 •Lecture 9: Division of Decimals: 00:06:00 •Downloadable Resources: 00:00:00 •Lecture 1: Multiply whole numbers and decimals by 10,100 & 1000: 00:09:00 •Lecture 2: Divide whole numbers and decimals by 10,100 & 1000: 00:05:00 •Downloadable Resources: 00:00:00 •Lecture 1: Squaring of one-digit and two-digit numbers: 00:06:00 •Lecture 1: Simple Formula in words for one step or two steps operations: 00:09:00 •Downloadable Resources: 00:00:00 •Lecture 1: Intro to the metric system: 00:09:00 •Lecture 2: Length, Mass & Capacity: 00:10:00 •Lecture 3: Length, Mass & Capacity Addition & Subtraction: 00:05:00 •Lecture 1: Converting 12-hour time to a 24-hour time: 00:04:00 •Lecture 2: Converting 24-hour time to a 12-hour time: 00:05:00 •Lecture 3: Conversion to different units of Time: 00:09:00 •Lecture 4: Addition with Time: 00:08:00 •Lecture 5: Subtraction with Time: 00:08:00 •Lecture 6: Multiplication with Time: 00:07:00 •Lecture 7: Division with Time: 00:06:00 •Lecture 8: Finding Time interval between given timings Part 1: 00:05:00 •Lecture 9: Finding Time interval between given timings Part 2: 00:10:00 •Lecture 10: Past Paper problem Q1: 00:02:00 •Lecture 11: Past Paper problem Q2: 00:02:00 •Lecture 12: Past Paper problem Q3: 00:05:00 •Lecture 13: Past Paper problem Q4: 00:03:00 •Lecture 14: Past Paper problem Q5: 00:02:00 •Lecture 1: Order of Operations - PEMDAS: 00:10:00 •Lecture 2: Practice Problems on - PEMDAS: 00:05:00 •Downloadable Resources: 00:00:00 •Lecture 1: Estimation and approximation: 00:07:00 •Lecture 2: Estimation using Fractions and Decimals: 00:03:00 •Lecture 1: Simple Ratio and Direct Proportion Part 1: 00:09:00 •Lecture 2: Simple Ratio and Direct Proportion Part 2: 00:04:00 •Lecture 3: Simple Ratio and Direct Proportion Part 3: 00:04:00 •Lecture 1: Scale Drawing: 00:06:00 •Lecture 1: What is the meaning of Percentage?: 00:02:00 •Lecture 2: Percentage to Fraction: 00:07:00 •Lecture 3: Percentage of a quantity and conversation to Decimal: 00:05:00 •Lecture 4: Expressing one Quantity as a Percentage of another Quantity: 00:07:00 •Lecture 5: Calculate Percentages of amounts, increase, decrease by 5,10,15%: 00:11:00 •Lecture 1: Calculate simple interest in multiples of 5% on amounts of money: 00:11:00 •Lecture 2: Calculate discounts in multiples of 5% on amounts of money: 00:08:00 •Downloadable Resources: 00:00:00 •Lecture 1: Problems based on Money: 00:06:00 •Downloadable Resources: 00:00:00 •Lecture 1: What is statistics?: 00:04:00 •Lecture 2: Representation of discrete data in Tables: 00:11:00 •Lecture 3: One-way Tables: 00:03:00 •Lecture 4: Two-way Tables: 00:04:00 •Lecture 5: Grouping of a discrete data Part 1: 00:05:00 •Lecture 6: Grouping of a discrete data Part 2: 00:04:00 •Lecture 7: Represent discrete data in Bar Charts (Graphs)Part 1: 00:08:00 •Lecture 8: Represent discrete data in Bar Charts (Graphs)Part 2: 00:07:00 •Lecture 9: Pie Charts (Circle graphs) Part 1: 00:08:00 •Lecture 10: Pie Charts (Circle graphs) Part 2: 00:05:00 •Lecture 11: Pie Charts (Circle graphs) Part 3: 00:08:00 •Lecture 12: Mean & Range: 00:09:00 •Downloadable Resources: 00:00:00 •Lecture 1: Probability on a scale from 0 to 1: 00:12:00 •Lecture 2: Probabilities of simple events Part 1: 00:03:00 •Lecture 3: Probabilities of simple events Part 2: 00:06:00 •Downloadable Resources: 00:00:00 •Lecture 1: Lines & Angles: 00:08:00 •Lecture 2: Introduction to Triangles: 00:05:00 •Lecture 3: Polygons: 00:05:00 •Lecture 4: More 2D Figures: 00:07:00 •Lecture 5: Line symmetry: 00:05:00 •Lecture 1: Area & Perimeter Part 1: 00:08:00 •Lecture 2: Area & Perimeter Part 2: 00:06:00 •Lecture 3: Area & Perimeter Part 3: 00:08:00 •Downloadable Resources: 00:00:00 •Lecture 1: Calculation of the volumes & Surface Area of cubes and cuboids: 00:08:00
Overview This comprehensive course on Essentials of Becoming a Manager and Managing Teams will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Essentials of Becoming a Manager and Managing Teams comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Essentials of Becoming a Manager and Managing Teams. It is available to all students, of all academic backgrounds. Requirements Our Essentials of Becoming a Manager and Managing Teams is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 8 sections • 144 lectures • 09:09:00 total length •What to Expect & About Me: 00:02:00 •Well Done!: 00:02:00 •It's a Different Job: 00:03:00 •You're Scared? Good!: 00:02:00 •The Manager Mindset: 00:03:00 •Set Expectations: 00:04:00 •Get Learning Leadership!: 00:03:00 •What is Culture?: 00:02:00 •Culture of Fairness: 00:08:00 •People Are Crazy: 00:02:00 •Mastering One To One Meetings: 00:05:00 •Manager to Coach: 00:07:00 •Me? A Psychologist?: 00:02:00 •Emotional Intelligence: 00:05:00 •Mastering Performance Evaluations: 00:07:00 •Welcoming New Starters: 00:07:00 •How to Hire a Diverse Workforce: 00:06:00 •Get the Basics Right Every Time: 00:02:00 •Conclusion: 00:02:00 •Introduction: 00:02:00 •The Importance of the Interview Process: 00:03:00 •What's Wrong With The Interview Process: 00:07:00 •Human Vs. Algorithm: 00:02:00 •Unconscious Interviewer Biases: 00:03:00 •Be Data Driven: 00:03:00 •Let's See You In Action: 00:02:00 •Keep it Relevant: 00:02:00 •Seriously Avoid These Topics: 00:03:00 •Benefits of a Diverse Workforce: 00:03:00 •How to Hire a Diverse Workforce: 00:06:00 •Hunger and Desire Over Skills: 00:03:00 •Culture Addition, Not Culture Fit: 00:03:00 •Compliment, Backup or Add To The Team: 00:05:00 •Hiring The Right Rank: 00:04:00 •What Are Your Location Restrictions: 00:01:00 •The Risk Of Delivering Less: 00:02:00 •The Risk Of Burnout: 00:02:00 •The Risk Of Losing The Headcount: 00:02:00 •Confirm The Job Is What They Think It Is: 00:02:00 •Sell Yourself, The Team & The Company: 00:03:00 •Don't Be A Jerk: 00:02:00 •It's Not About Making You Look Good: 00:02:00 •Managing Recruitment Agencies: 00:04:00 •Communications With The Candidate: 00:03:00 •Be Ready: 00:03:00 •Assign A Buddy: 00:02:00 •You Got It Wrong!: 00:02:00 •Conclusion: 00:03:00 •What To Expect From The Course: 00:02:00 •Why Even Bother?: 00:07:00 •What Learning Used To Be Like: 00:02:00 •Individual Learner: 00:01:00 •Everyone Says They Are A Self-Learner: 00:10:00 •Online Communities: 00:02:00 •Embedding Learning Into Daily Life: 00:03:00 •Teach It To Learn It: 00:02:00 •Learning New Vs Becoming Expert: 00:01:00 •Listen Faster: 00:01:00 •Tom's Approach: 00:02:00 •The Paid Training Course Is History: 00:03:00 •Develop The Right Mental Habits: 00:06:00 •Make It Easier On Yourself: 00:02:00 •Manager Responsibilities: 00:01:00 •Are You Really A Centre Of Excellence?: 00:02:00 •Learning As Part Of Performance Evaluation: 00:02:00 •Don't Worry If People Leave: 00:01:00 •The Benefits Of A Skilled User Base: 00:02:00 •Push It, Push It, Push It: 00:01:00 •The Golden Hour: 00:09:00 •Internal Mobility: 00:03:00 •Team Secondment: 00:02:00 •Make People Good Enough To Quit: 00:03:00 •Lunch & Learns: 00:02:00 •Personalised Learning Plans: 00:02:00 •Use It Or Lose It: 00:02:00 •Certifiably Great: 00:02:00 •Get A Learning Buddy: 00:02:00 •Senior Leaders Responsibilities: 00:01:00 •Walk It From The Top: 00:02:00 •Learning Wherever, Whenever: 00:02:00 •Show Us The Data: 00:02:00 •Create Learning Champions: 00:02:00 •Gamification: 00:02:00 •Sell, Sell, Sell: 00:03:00 •Don't Block The Useful Sites: 00:03:00 •Create A Varied Library Of Resources: 00:02:00 •Encourage Conferences And Seminars: 00:04:00 •The Feedback Loop: 00:02:00 •Learning Is Expensive: 00:03:00 •Learning Takes Time: 00:02:00 •Concluding Remarks: 00:04:00 •Interview Masterclass - Maximize Your Chances of Success: 00:03:00 •Get Yourself Game Ready!: 00:08:00 •Final Prep Tips! 1-2 Days Before Interview: 00:03:00 •It's Interview Day! How to ACE the interview!: 00:07:00 •Positive Personality Traits Interviewers Are Desperate For: 00:07:00 •How to Engage & Impress in Conversation: 00:05:00 •The Art of Asking Questions: 00:08:00 •How to Answer Questions Using Skill & Psychological Tricks: 00:10:00 •After Interview - Still More You Can Do: 00:05:00 •Staying Professional: 00:02:00 •That Wasn't What You Expected!!: 00:03:00 •Waiting For The Answer: 00:02:00 •Let's Review The Tips - So Much To Consider: 00:04:00 •Introduction to Overcoming Burnout: 00:03:00 •The Problem of Burnout in Modern Workplaces: 00:06:00 •Symptoms of Burnout - Do You Have It?: 00:03:00 •How Individuals Can Fight Back Against Burnout: 00:12:00 •How Leaders Can Create A Burnout Free Culture: 00:10:00 •Let's Review The Advice - What's Important?: 00:03:00 •Characteristics of Great Leaders - Introduction: 00:02:00 •Honesty, Coaching & The Mission: 00:08:00 •Empathy, Togetherness & Feedback: 00:06:00 •Change, Authenticity & Enablement: 00:05:00 •Perspective, Empowerment & Emotional Intelligence: 00:05:00 •My Favourite Tips & Bonus!: 00:05:00 •What to Expect: 00:04:00 •What & Why?: 00:03:00 •The Cost of Meetings: 00:02:00 •Red Amber & Green Meetings: 00:06:00 •Do You Need A Meeting?: 00:04:00 •Timing Considerations: 00:07:00 •Contents of the Invite: 00:03:00 •Scheduling Etiquette: 00:07:00 •Considerations for Externals: 00:05:00 •The Meeting as an Opportunity: 00:02:00 •Chairing Meetings: 00:01:00 •Your Agenda: 00:08:00 •Kicking Off: 00:06:00 •During The Meeting: 00:08:00 •After Meeting Minutes: 00:06:00 •Considerations: 00:06:00 •Concluding Remarks: 00:02:00 •What To Expect & About Me: 00:02:00 •Management Vs. Coaching: 00:07:00 •What Is Culture?: 00:02:00 •Culture of Fairness: 00:08:00 •How To Be A Great Listener: 00:05:00 •Mastering Performance Evaluations: 00:07:00 •Welcoming New Starters: 00:07:00 •Stupid Things NOT To Say To Your Team: 00:07:00 •Your Team Made A Mistake: 00:06:00 •Mastering Crucial Conversations: 00:05:00 •When to Fire Someone: 00:06:00